中职英语职业模块服务类《Unit Travel Service》课件 (一)

you leave your phone number, I’ll get in touch with you. (The salesgirl takes a pen to write.) Customer: OK. Thank you for your help. Salesgirl: You are welcome.
UNIT 1 Workplace Manners
What Can I Do for You? (A salesgirl is serving a customer in a shop politely.) Salesgirl: Good morning, madam. What can I do for you? Customer: Yes, I’m looking for a dress in size 36. Salesgirl: How about this blue one? Customer: The color is nice, but I prefer silver. Salesgirl: Sorry, madam, we don’t have the right size in silver. But if
and water. Passenger: I’d like to have a cup of coffee. Flight attendant: Yes, sir. I’ll bring it for you. Passenger: By the way, can I have a pillow and a blanket? Flight attendant: Of course. Passenger: Thanks.
英语（服务类）（职业模块）
Role Play

II. Reading Skills: Predicting and Scanning
Predicting: Before reading, good readers think about what they are going to read. While reading, good readers think about what comes next. This helps them better understand what comes next.
• 3.Avoid topics of conversation that you think may be sensitive • 4.Displaying affection in public is mostly considered taboo • 5.Be careful in giving gifts and opening gifts • 6.Always be tolerant of the local customs
Tanzania
The United Republic of Tanzania: is a country in East Africa bordered by Kenya and Uganda to the north, Rwanda, Burundi, and the Democratic Republic of the Congo to the west, and Zambia, Malawi, and Mozambique to the south. The country's eastern borders lie on the Indian Ocean.
• 2. Respect - Have respect for the cultures you are in. Be curious about how the people live, and don't be judge mental. Respect everyone for their unique contributions. • 3. Please and Thank You - This is a big one. A simple please and thank you, in any language, opens doors and shows your respect. Use these two words often, and your travels will go well.

Finish the listening activities “Listen and tick/Listen andchoose/Listen and complete” in the book.
本环节旨在训练学生根据已有的信息预测听力内容，在听的过程中获取、归纳并记录关键信息，侧重培养学生语言沟通能力和语言交互能力。
学情分析
旅游是生活多样化和丰富阅历的娱乐方式，不少学生也会因家庭条件，去过好多地方旅游，对这一话题有兴趣度。对于一些常见的旅游咨询，如book hotel room和book tickets，学生有一定了解，也能用简单句式I’d like to book表达需求。但对更多房间要求的选择谈论能力有限，用英文讨论订房需求、询问旅游目的地的情况的知识储备不充分，也无法在交际中，运用所学句型获取相关信息。此外，针对服务类专业学生，也需要提升其房间预定、目的地景点问询、旅游产品推介的职场语言沟通能力。因此需要激发学生兴趣，引导学生从语言输入到输出，从跟读模仿，到控制性练习，最后到订房、介绍旅游景点的有效语言交际。
Learn the vocabularies about differentscenic spots.
通过视频的方式导入旅游这一主题，学习旅游景点的英语词汇，及所在国家，为后面的活动做铺垫。
Step 2:
Warming up
1.Think and match
Introduce thescenic spotsand ask students to use sentences: “I’d like to travel to...,becauseI like..../I don’t liketo travel to...,because...” to talk about thescenic spots and food therethey like and don’t like.

V. Avoiding Cultural Taboos
• Some fundamental rules to make communication easier, and to make a trip to another country more enjoyable:
• 1.Never raise your voice
taboos?
2. What do you know about the following places?
Moscow Red Square
Kremlin
Moscow is the capital, the most populous city, and the most populous federal subject of Russia. The city is a major political, economic, cultural, scientific, religious, financial, educational, and transportation centre of Russia and the continent.
• 2. What are some of the ways that too much tourism can impact a vacation locale?
VII. Homework
• 1. Imagine a foreigner is going to visit our country. Make a list of three acceptable and three taboo forms of behaviour this visitor should know about.

• 2. Respect - Have respect for the cultures you are in. Be curious about how the people live, and don't be judge mental. Respect everyone for their unique contributions.
• 1. Laugh - It may not sound like a manner, but having a sense of humour is the most important part of being respected by any culture. Someone who can laugh at
• 2. Imagine a friend is coming to visit your family. What would be an appropriate gift
Background Knowledge
• No matter where you go in the world, there are a few universal manners all cultures appreciate and respect. Here's my list for the 10 most important:
Moscow Red Square
Kremlin
Moscow is the capital, the most populous city, and the most populous federal subject of Russia. The city is a major political, economic, cultural, scientific, religious, financial, educational, and transportation centre of Russia and the continent.

澳门八景之镜海长虹包括“镜海”和“长虹”两部分。“镜海” 是澳门的古地名之一，又泛指澳门岛与氹仔岛之间的海面。1974 年和1994年先后建成的两座澳氹大桥相映成趣，横跨澳门半岛和 氹仔岛。大桥跨度很大，远看似长虹卧波，入夜后，桥灯吐亮，如 连串明珠，把海面装点得十分璀璨。
日月潭位于南投县鱼池乡水社村，是台湾唯一的天然湖，由玉山和阿里
• 4 长城是用来干什么的呀？ • （what is the function of the Great Wall? ）
• 阻止匈奴、东胡的袭击和掳掠 . • 自战国中期以来，他们不断掳掠秦、赵、燕 三国北部地区。由于他们善于骑射，长于野 战，采取突然袭击，来去飘忽，难于捉摸， 显示出很强的战斗力。而秦、赵、燕在战国 中期的作战部队主要是步兵和战车，穿着宽 衣大袖的服装，行动迟缓，日行30——50里
全国共有30多个民族。泰族为主要民族， 占人口总数的40％，其余为老挝族，华族， 马来族，高棉族，和苗、瑶、桂、汶、克伦、 掸、塞芒、沙盖等山地民族。泰语为国语。 94％的居民信仰佛教，马来族信奉伊斯兰教， 还有少数信奉基督教、天主教、印度教和锡 克教。华人是泰国的一个重要族群，约有 7,300,000（2003年）人，占总人口的12%. 主要信仰汉传佛教、道教、儒教。
旅游就是艳遇
Travel
吃、住、行、游、购、娱
寻求精神上的愉快感受
Q and A（分四组讨论回答）
• Do you like Travel? • Where did you go? • What is your dream destination?(你最 想去的地方？）
Watching and Finding
• The Wanlv Lake is located in Heyuan

It is the world's sixth-largest country by total area. Neighbouring countries include Indonesia, East Timor, and Papua New Guinea to the north; the Solomon Islands, Vanuatu, and New Caledonia to the north-east; and New Zealand to the southeast.
Tanzania
The United Republic of Tanzania: is a country in East Africa bordered by Kenya and Uganda to the north, Rwanda, Burundi, and the Democratic Republic of the Congo to the west, and Zambia, Malawi, and Mozambique to the south. The country's eastern borders lie on the Indian Ocean.
Unit One Travel
• Teaching contents：
• Unit One Travel • Teaching aims：
• Know about the cultural differences and try to avoid cultural taboos.
Teaching methods： Lecture; discussion Teaching procedures： I. Getting Ready: Discussion 1. Do you know of any cultural

To show off theirknowledge Increase our
power and wealth.
Make friends Be good to health…
Relax ourselves Increase our knowledge
traveling
Make friends Be good to health
The Great Wall The Forbidden City
Mogao Caves
Mausoleum of the First Qin Emperor
The Potala Palace in Lhasa
The Ancient Town of Lijiang
The Ancient Town of Pingyao
Foundations of tourism
• 旅行社(travel agency) • 住宿业(hotel) • 交通运输业(transportation)
Factors of travel旅游所包含的要素：
• 交通 (transportation) • 食宿 (accommodation)
• 观光 (sightseeing)
Let's go traveling!
How many scenic spots景点 have you been to?
Do you know the following places and have you ever been there?
• What attracts you most in our country? • 最吸引你的中国景点是哪里？
中国国际旅行社
• part time guide

笨，没有学问无颜见爹娘 ……” • “太阳当空照，花儿对我笑，小鸟说早早早……”
旅游 Unit 1 Marketing and Preliminary Work 英语
Task 12
旅游 Unit 1 Marketing and Preliminary Work 英语
Task 1 Being a tour guide, you should know what to prepare before
旅游 Unit 1 Marketing and Preliminary Work 英语
Reading A
Task 1 Match each type of tourism with its corresponding picture.
Try to describe them in English briefly.
(c)— Agritourism: It is the practice of attracting travelers or visitors to an area or areas used primarily for agricultural purposes.
旅游 英语
T Unit 1 Marketing and Preliminary Work
Reading A
2. timeshare
A timeshare is a form of ownership or right to the use of a property. The property is typically in a resort area, and multiple parties hold rights to use it. Each sharer is allotted a period of time (typically one week, and almost always the same time every year) in which they may use the property.