BEC商务英语高级必备口语资料:问题的讨论和解决
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BEC商务英语高级必备口语资料(3)Health and safety: the importance of a safe working environment for maintaining staff morale• 1. offer peace of mind to staff members and therefore motivate staff to enhance a firm’s productivity, as a result, many leading firms (Inte l, GE) identify workplace safety as one of their main goals• 2. reduce the occurrence of workplace accidents, which are usually a source of staff dissatisfaction and low trust in the mgt. taking safety measures can enhance staff loyalty and in turn morale.International Business: the importance of a global presence for a company • 1. give access to local market knowledge, which can help avoid some very expensive mistakes on account of cultural conflicts. Eg Matsushita firm changed ‘national’ to ‘Panasonic’• 2. a global presence can spread the risk of doing business. As the saying goes: don’t put all your eggs in one basket. If a company enters to more than one market, it can survive a downturn in any one of those markets.• 3. if a company becomes global, the size of the company means it can realize economies of scale, (advertising, distribution, shipping) it can also move its production from country to country and take advantage of the best conditions at any given time.。
商务英语BEC高级口语会话汇总2022年商务英语BEC高级口语会话(1)1 I've come to make sure that your stay in Beijing isa pleasant one.我特地为你们安排使你们在北京的逗留愉快。
2 You're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。
3 It's just the matter of the schedule,that is,if itis convenient of you right now.如果你们感到方便的话,我想现在讨论一下日程安排的问题。
4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。
5 If he wants to make any changes,minor alternations can be made then.如果他有什么意见的话,我们还可以对计划稍加修改。
6 Is there any way of ensuring we'll have enough time for our talks?我们是否能保证有充足的时间来谈判?7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗?8 We'll leave some evenings free,that is,if it is all right with you.如果你们愿意的话,我们想留几个晚上供你们自由支配。
9 We'd have to compare notes on what we've discussed during theday.我们想用点时间来研究讨论一下白天谈判的情况。
10 That'll put us both in the picture.这样双方都能了解全面的情况。
BEC 商务英语高级必备口语资料:问题的讨论和解决问题的讨论和解决本项考试的时间:7 分钟左右本项考试的形式:每个考生得到相同的文字资料,按照要求对需要解决的问题进行讨论,并最终得出结果。
考生在进行考试前有 30 秒时间阅读文字材料,并且在考试过程中可以参考材料。
本项考试内容:本项考试为考生模拟了商业工作的真实环境,包括商业活动中任何可以进行双向交流的场合。
但仍然处于以下范围中:广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管理、员工招聘、员工培训、市场、销售、货物运输、技术等等。
本项考试的目的是:考官考察考生运用英语进行交流的能力。
包括:正确的组织和进行对话的能力;对问题做出正确的回应和分析的能力;做出判断的能力。
本项考试从难度上来说居于口语三项考试之首。
考生在本项考试中必须做到:1.仔细阅读本项考试文字材料,明确所要达到的目的。
(讨论什么;决定什么)2.在讨论的开头迅速对所讨论的话题的背景进行简单介绍。
实用技巧:将文字材料中的字句进行简化并表达出来。
(见范例)3.两名考生讨论和解决的问题进行。
实用步骤 1:一问一答式的讨论(范例 1)A 提问(一句话)——B 回答(一句话),阐述理由(两句话),A 附和(一句话),阐述理由(两句话)——一 B 提问(一句话)——A 回答(一句话),阐述理由(两句话),B 附和(一句话),阐述理由(两句话).——A 或 B 定下决定(一句话)——B 或 A 支持决定(一句话)。
这种方法思路清晰明确,但切忌回答过于简单。
实用步骤 2:各自阐述观点的讨论(范例 2)A 阐述观点(一句话)和理由(两句话)——B 对 A 的观点表态(一句话),阐述自己的观点并阐述理由(两句话)——双方讨论,深入阐述本人观点(A,B 各两句话)——定下决定(A,B 各一句话)。
这种方法适合对问题的辩论。
但考生需注意彼此的交流。
实用技巧(见范例):A.提问者将文字材料中规定讨论的部分(通常特殊疑问句)改为一般疑问句并进行表述。
BEC高级口语考试详解BEC高级口语考试详解BEC高级考试中,阅读60分钟、写作70分钟、听力约40分钟(含填写答题卡时间)、口试16分钟。
下面是yjbys网店铺提供给大家关于BEC高级口语考试详解,希望对大家的备考有所帮助。
第一部分(Interview)1.内容简介剑桥商务英语口语考试(高级)分三部分进行:面试(Interview)、简短陈述(Mini-Presentation) 和讨论(Collaborative Task and Discussion )。
第一部分的面试(Interview)采取问答的形式,即考官问,考生答。
这一部分提问内容分两类:一类问题涉及考生的个人情况或工作情况,问题不长,话题涵盖的内容单一;另一类问题涉及与商务相关的不同话题,如职业发展趋势、高科技对商业的影响等,考官所提的问题较长(15个词左右),但考生只需要表明观点并简单陈述理由即可。
2.应试技巧(1) 第一部分是整个口语考试的热身练习,主要是用来活跃气氛,缓解考生的紧张情绪,同时考查考生能否就一般问题进行简单陈述。
所以考生只需作简单回答,适当展开,一般两三句话足够。
(2) 在听考官提问时要细心,通常考官会问两个考生不同的问题。
如果没有听清楚考官提出的问题,可用pardon或could you say it again等要求考官重复提问。
通常考官会给考生两次机会。
如果还听不懂,考官会进行下一个问题。
如果出现这种情况,考生也不必气馁,而应集中精力搞好后面的两部分口语考试。
相对来说,第一部分并不那么重要。
(3) 考生要充满自信,谈话时注意自己的语音、语调、语速等,回答问題时注意表达要清晰、简洁、明了,给考官一个良好的印象。
(4) 考生应利用这一热身部分尽快熟悉并适应考官和同伴的语音、语速等,为后面的考试做好充分的准备。
第二部分(Mini-presentation)1. 内容简介剑桥商务英语中级口语考试第二部分是一个微型演讲或者说是一个简短的口头陈述(Mini-Presentation)。
BEC高级考试口语评分标准及应试技巧口语部分的评分与写作部分一样,考生的表现需要考官来打分。
在口语考试中,对考生的评估只应根据其个人的表现是否达到一定的水平,而不应建立在对两位考生进行比较的基础上。
作为评估者的考官依据分项评分尺度给出5个分数,这5个项目是:·语法资源指考生所使用的简单和复杂的语法项目的正确性和合理性,考官主要关心考生的语言使用在交际中的有效性。
·词汇资源指考生使用词汇完成交际的能力,高级考试的考生所使用的词汇应当能够帮助他们就一些并不常见的话题表述和交换看法,考官评分时也是主要考虑考生的语言使用在交际中的有效性。
·语篇处理指考生将语段连接起来形成连贯语篇的能力,也包括考生在交际过程中迟疑的情况,以及考生的语段是否与话题相关,是否相互之间有逻辑性,能否针对对话的命题展开陈述。
·发音指考生使自己的语音能够被辨识和理解从而完成交际的能力。
具体涉及重音、语调以及单个语音的发音。
考官在考察考生的发音时,需要从普通人的角度来评判考生的发音情况,尤其是评判辨识考生发音的难易程度。
·互动交流指考生积极参与对话推进交际进行的能力,即考生是否能够通过合理地引起对话和做出回应,在不同情景中进行互动以及就不同话题进行讨论。
作为对话者的考官依据总体评分尺度给出一个总体印象分数,以反映考生交际任务的完成情况。
总的来说,要达到BEC高级水平的考生,考生的口语能力应达到能够良好熟练地运用口语,具体要求如下:·能够应对大多数情景下的交际。
·能够使用正确合理的语言连贯而有逻辑地表达想法和生成语篇。
·偶尔会使用不正确和不合理的语言。
·能够维持语言表达的连续性,只有在因为需要考虑表达方式及其正确性的情况下才会出现比较自然的迟疑。
·可能会有明显的母语口音,但不影响信息的表达。
技巧提示口语部分考察考生在运用口语时在语言手段、语篇组织、语音质量和交流互动方面做出的现场表现,在所有3个环节中,考生都应当做到下面给出的要求或建议:1.口试时要口齿清晰、音量适中,做到让考官和搭档能够听清你的话。
商务英语口语面试经典问题汇总
面试是求职过程中必经的环节。
如果你希望在商务领域找到一
份好的工作,你可能需要参加商务英语面试。
下面是一些常见的商
务英语面试问题,可以帮助你在面试中更好地准备应答。
问题1:请简单介绍一下自己。
这是一个很常见的问题,面试官希望从你自我介绍中了解你的
基本信息,并对你的能力和特点有一个初步了解。
在这个问题中,
你可以谈谈自己的背景、教育经历、工作经验和职业目标等方面的
内容。
问题2:你认为自己最大的优点是什么?
这个问题旨在考察你对自己的认识和评价。
在回答这个问题时,要客观和真实地描述自己的优点,同时举出具体的实例来加强论述。
问题3:你有没有遇到过在国际商务中的沟通障碍?你是如何解决的?
由于商务交流中可能涉及不同的文化、语言等因素,所以这个问题非常重要。
面试官想要了解你在沟通过程中是否有解决问题的策略和方法。
问题4:你是如何管理并处理工作压力的?
商务工作中通常存在一定的压力,因此面试官希望知道你是否能够应对这样的挑战。
在回答这个问题时,可以举出具体的工作例子,讲述自己是如何面对困难、调整心态以及保持工作效率的。
问题5:你认为什么样的企业文化最适合你?
面试官想要了解你的价值观和对企业文化的理解。
这个问题需要你对不同的企业文化进行调研和了解,找到最符合自己个性和能力的企业文化,并提供具体的分析和阐述。
这些是商务英语面试中常见的问题,做好充分的准备,清晰地回答这些问题,可以帮助你赢得这场面试的成功。
商务英语:商务会议英语口语对话商务会议是商业世界中不可或缺的一部分,它提供了一个平台,让不同的人聚集在一起,探讨业务和合作的机会。
在商务会议中,英语成为了一种通用的工作语言,因此,掌握商务会议英语口语对话的能力对于专业人士来说变得尤为重要。
本文将探讨商务会议的基本流程和常用的英语口语对话。
让我们带你进入商务会议的世界。
1. 商务会议前的准备商务会议之前的准备工作十分重要,这包括确保会议的目标清晰明确,确定参会人员,准备会议议程以及提前做好相关的调查研究。
下面是一段商务会议前的英语口语对话。
H2 准备会议议程A: Hi, have you prepared the agenda for the upcoming business meeting?(嗨,你准备好即将到来的商务会议的议程了吗?)B: Yes, I have. I've listed all the topics that need to be discussed during the meeting.(是的,我有。
我列出了所有需要在会议期间讨论的话题。
)A: Great, can you send it to me so that I can review it before the meeting?(太好了,你能把它发给我,这样我就能在会议前审查一下了吗?)B: Sure, I'll send it to you right away.(好的,我马上就给你发过去。
)H2 调查研究准备A: Have you done any research on the potential clients we'll be meeting with?(你有没有对我们将要见面的潜在客户进行一些调查研究?)B: Yes, I've gathered some information about their company and their industry.(是的,我已经收集了一些关于他们公司和他们所处行业的信息。
商务英语高级考试备考口语材料汇集下面给大家分享一些bec高级口语备考材料,希望能够帮助到你们。
商务英语高级考试备考口语材料(1)Cost cuttingYour company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.●Which are the areas where costs could be cut?●What problems might arise from cutt ing costs?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.●How the company can make effective use of will be available in the new office?●What training will be needed for these jobs?Staff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staffneeds to be ready to start work as soon as possible.●What you need to do in order to find suitably skilled staff?●What type of induction program the new staff will need before they start work?Modernization ProgramYou work for a large company which has decided to introduce a program of modernization and improvement. You are involved in setting up this program.●How to prepare staff for major changes within the company●What other factors have to be considered when introducing major changes in a companyLanguage Courses AbroadYour company has offered you the opportunity of attending a six-month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.●What the advantages are of learning languages abroad●What plans you will have to make for work and home if you go away for a long periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for the future of your company.●What you need to find out about the supplier and the products or services before the visit●How you could entertain the supplier the negotiationsForeign Business TravelYour company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.●What the various reasons are why members of a company make business trips abroad●In what ways a company might be affected if the number of foreign business trips was reducedCompany DirectoryYour company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief profile of your company for the directory.●What information you will include about your company●How the directory would be useful to companies商务英语高级考试备考口语材料(2)TeamworkYour company is keen to encourage staff to work together in teams. You have been asked to suggest ways in which this could be implemented.●How to convince staff of the advantage of teamwork●How to evaluate the results of the company’s policyStaff FitnessYour company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.●What the advantages are to a company of having a fit and healthy workforce●What facilities a company should provide in order to encourage staff to be fit and healthyInvesting in Staff TrainingYour company has recently had a problem with staff leaving the company shortly after completing training courses. You have been asked to write a report for senior management on this situation.●How to encourage staff who have undertaken trainingcourses to stay with the company●How to ensure that a company benefits from providing a range of facilities for its workforceCorporate EntertainmentYour company is keen to establish a policy for entertaining important clients.You have been asked to make recommendations for a policy for corporate entertainment.●What are the advantages and disadvantages to a company of entertaining clients●What are the criteri a for selecting entertainment for clientsStaff RetirementYour company wants to introduce a program to help staff prepare fully for retirement.●What practical preparations staff need to make for their retirement●What the advantages and d isadvantages are to a company of staff retiringWorking from HomeYour company is considering allowing some employees to work from home for part of the working week. Your managingdirector has asked you to write a report on this proposal.●Whic h employees this system would be most suitable for●How technology could help to make the system of working from home effectiveExport OfficeYour company has decided to open an export office in order to deal with an increase in orders from abroad. This office will be responsible for the company’s exports and will be visited by foreign representative.●What kinds of jobs will be available in the new office●What training will be needed for these jobsNew FactoryYour company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.●What factors need to be considered in choosing a good location●Which of these factors are the most important to consider商务英语高级考试备考口语材料(3)Business PresentationA local college has asked your company to give a shortpresentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.●Which department would be the most interesting for the students to hear about●Which methods or aids could be used to make the presentation interesting for young peopleStaff TurnoverThe managing director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggest ways of encouraging staff to stay in the company.●What kinds of incentives might help to retain staff●How to ensure that staff satisfaction is main tainedMarket ResearchYour company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.●What kinds of information would be useful to obtain●How to decide wh ether to go ahead with the productProduct RecallYour company has discovered a design fault in a new product and needs to recall this product from customers. You have been asked to make recommendations about the best way to handle this incident.●What would be the most effective method of informing customers of the product recall●How to ensure the company’s reputation remains undamaged by the incident商务英语高级考试备考口语材料(4)1. Career development: the importance of being willing to acquire new skills throughout your careerWith the unceasing development of science and technology the workplace is now undertaking profound changes. The way you do your work and the equipment you use in your work will definitely change or upgrade in the future, which means you have to learn new skills to deal with these changes. Remember: you are never too old to learn. New skills will make you keep up with the latest technology and help develop yourself throughout your work life.2. International sales: how to research foreign markets effectivelyYou should notice the difference between foreign and domestic market and set your target according to specific situation of foreign market. For example: given the different state of living standard the purchasing power of your target market may be higher or lower than the domestic market. If you ignore the difference you are likely to make mistakes in products’ pricing in foreign market.You should ensure that your research team is excellent at carrying out research in a foreign country. That means every member of the team should mater the native language and be familiar with the specific culture of the target market.3. Production management: how to implement an effective just-in-time systemWhat is a JIT production system?· JIT is an approach to achieving excellence in a manufacturing company based on the continuing elimination of waste (waste being considered as those things that do not add value to the product).· A repetitive producti on system in which both the movement of goods during production, and deliveries from suppliers, are carefully timed so that at each step of the process, the next(usually small) batch arrives for processing just as needed.· The logic behind JIT: Nothi ng will be produced until it is needed.商务英语高级考试备考口语材料(5)1. Travel: the importance of being able to speak foreign languages in international business2. Marketing: how to assess whether there is a market for a new productYou should carry out a research on the customer demands to see if there is a read need in the market for your new product. The feedback or result will help you to decide whether to launch the new product on the market.You should pay special attention to your competitors. Detect whether they are going to launch their new product onto the market. if the answer if yes that probably means there is a demand in the market for some new product. Then be quick and put on your rival product to coincide with them.3. Human resources: how to use staff appraisal schemesYou should see to it that the staff appraisal schemes be a chance for management and employees to come together and exchange ideas, set joint targets and improve the way decisionsare reached.The scheme should have a clear appeal process and any negative feedback should be accompanied by evidence such as dates, times and outcomes. Most importantly ratings should reflect measurable element of the job requirements.4. Advertising: the importance of television and cinema advertisementIn fact television and cinema advertising both function as a kind of media which tells or even guides people to buy products or services. With the development of the telecommunication television has become the most important carrier of advertisement and as a result of that TV advertising has the largest amount of audience all over the world. They have penetrated into people’s daily life and persuaded them to buy whenever they turn on them. On the other hand the popularity of the movie make every audience be under the influence of cinema advertising at the beginning and end of the movie.。
商务英语口语表达技巧之提问与回答在商务交流中,提问和回答是非常常见的语言行为。
一个成功的商务人士需要懂得正确地提问和回答,这不仅能增加沟通的效率,还能展示自己的专业知识和技能。
那么,商务英语口语中怎样提问和回答才是正确的呢?本文将从几个方面给出技巧和建议。
一、与客户交流客户是商务交流的重要对象。
如果你能够与客户友好而专业地交流,这将有助于建立良好的协作关系和增加工作机会。
以下是在与客户交流时的几个技巧:1. 尊重客户始终以礼貌和尊重的态度对待客户。
例如,当你不理解客户说的话时,不要嘲笑或轻视客户,而是礼貌地请客户解释或重述。
2. 避免使用俚语或方言在和客户交流时,避免使用俚语或方言,因为这些语言通常具有地域性和民间色彩。
相反,应该使用常规的商务英语,以确保信息传递的准确性和清晰度。
3. 提供解决方案在与客户沟通时,要以解决问题为主要目标。
如果客户有问题或困惑,你需要展示出专业的知识和技能,提供可行的解决方案。
回答:Q: Can you give me some advice on how to deal with this issue?A: Sure, I’d be happy to help. Based on my experience, I would recommend that you…..(提供解决方案)二、在会议中提问会议是商务交流中最常见的场景之一。
在会议上提问是一种积极参与讨论和表达自己观点的方式。
以下是在会议中提问时的几个技巧:1. 准备问题在会议前,你应该做好充分的准备,思考问题的内容和形式。
例如,你可以提出具体的问题或表达自己的观点,并给出理由和证据。
2. 技巧性提问在提问时,可以使用技巧性的语言来增加问题的吸引力和效果。
例如,你可以使用反问、引用名言或提出挑战性问题等方式来引起其他人的兴趣和注意。
回答:Q: What do you think about the current market trend?A: Well, that’s a good question. From my perspective, I believe that the market trend is…….(发表观点)三、在面试中提问和回答面试是商务交流中的另一个重要场景。
BEC商务英语高级必备口语资料:问题的讨论和解决问题的讨论和解决
本项考试的时间:7分钟左右
本项考试的形式:每个考生得到相同的文字资料,按照要求对需
要解决的问题实行讨论,并最终得出结果。
考生在实行考试前有30秒
时间阅读文字材料,并且在考试过程中能够参考材料。
本项考试内容:本项考试为考生模拟了商业工作的真实环境,包
括商业活动中任何能够实行双向交流的场合。
但仍然处于以下范围中:广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管理、员工招聘、
员工培训、市场、销售、货物运输、技术等等。
本项考试的目的是:考官考察考生使用英语实行交流的水平。
包括:准确的组织和实行对话的水平;对问题做出准确的回应和分析的水平;做出判断的水平。
本项考试从难度上来说居于口语三项考试之首。
考生在本项考试中必须做到:
1.仔细阅读本项考试文字材料,明确所要达到的目的。
(讨论什么;决定什么)
2.在讨论的开头迅速对所讨论的话题的背景实行简单介绍。
实用技巧:将文字材料中的字句实行简化并表达出来。
(见范例)
3.两名考生讨论和解决的问题实行。
实用步骤1:一问一答式的讨论(范例1)
A提问(一句话)——B回答(一句话),阐述理由(两句话),A附和(一句话),阐述理由(两句话)——一B提问(一句话)——A回答(一句话),阐述理由(两句话),B附和(一句话),阐述理由(两句话).——A
或B定下决定(一句话)——B或A支持决定(一句话)。
这种方法思路清晰明确,但切忌回答过于简单。
实用步骤2:各自阐述观点的讨论(范例2)
A阐述观点(一句话)和理由(两句话)——B对A的观点表态(一句话),阐述自己的观点并阐述理由(两句话)——双方讨论,深入阐述本
人观点(A,B各两句话)——定下决定(A,B各一句话)。
这种方法适合对问题的辩论。
但考生需注意彼此的交流。
实用技巧(见范例):
A.提问者将文字材料中规定讨论的部分(通常特殊疑问句)改为一
般疑问句并实行表述。
B.使用第一人称I或We实行表述,自然进入虚拟的工作环境中。
C.使用工作场合中常用的套话使得交流更加自然。
例如:Shall we get down to our business?
D.在讨论中表达同意时所用的句型:I think so. / You are right. /That’s quite true.
/Definitely. /I have the same view. /I share your concern.
/That’s a good point.
/ No doubt about it.
E. 在讨论中表达不同意时所用的句型:That’s true but.... Yes I know but.... I understand but. (I)
don’t think that I agree with you. I don’t think so. I can’t agree with you. I
have some difficulty with your view.
Attending Trade Fairs
Your company has been invited to take part in a trade fair, which will take
place during the busiest time of the year. You have been asked to decide whether
staff should be sent to this trade fair.
Discuss and decide together:
*what the advantages and disadvantages are of attending trade fairs
*which members of staff would most usefully represent a company at a trade
fair
Model Answer 1:
A: You know our company has been invited to this year’s Guangzhou Trade
Fair in July. But July is our busiest time. So we have to decide whether to send
our staff to attend this fair. What’s your opinion?
B:I think we should send our staff because….。