商务英语中级写作memo

商务英语中级写作memo
Contents
• 2.1 Communicating in writing • 2.2 Letters • 2.3 Memos
2.1 Communicating in writing
• Imagine the picture shows your desk. Identify the different kinds of correspondence.
Letters: snail mail, 1st class mail (EMS), air mail Email Facsimile (Fax) Internal Memorandum (Memo) Post card, Advertisement, Note, etc.
• Which of the items would you attend to first? Put them in order of priority.
• Mr George James/ Alan and James Ltd./ 77-81 London Road/ BL5 9AR/Bristol/ Quality House/ Great Britain/ Managing Director
• Ms Alison Freeman/ United Packaging Inc. / USA/ Green Bay/ Wisconsin/ WI 53405/ Marketing Coordinator/ 11 East Shore Drive
What do the abbreviations mean?
• PS • p.p. • c.c. or cc • ref. • Rd • St • Sq. • No. (US#) • c/o • attn • POB • eg or e.g. • ie or i.e. • etc. • & Co. • plc or p.l.c. • Ltd • Corp. • Inc.
postscript per pro (on behalf of) carbon copy reference (number) Road Street or Saint Square number care of for the attention of Post Office Box for example that is / in other words et cetera / and so on and Company Public Limited Company Limited Corporation Incorporated
Exercise
• Suppose now Mr George James is writing a letter to Ms Alison Freeman. Below is the information that you have to put on the envelope, please try to write the envelope and pay attention to the order of the elements.
2.2 Letters
Mme Jeanne Thibault
• 2.2.1 Envelope Export Department
Ms Gillian Jones
Rhone-Moteurs SA
Personnel Manager
130 rue du professeur Nicolas
James Brown & Sons
• 7. subject line
8. body
• 9.complimentary close
10. signature
• 11.IEC block
12. postscript
No. Element
1 12
Attention
Styles
Which of the styles and phrases would you find in American correspondence?
2.2.2 Layout and style
• A business letter contains:
• 1. company letterhead and logo 2. reference
• 3. date
4.inside address
• 5. attention line
6. salutation
Fra Baidu bibliotek
69008 Lyon
44-50 London Road
France
Brighton
Mr James Green
BN5 9KL
Marketing Director
GREAT BRITAIN Green Industries Inc.
999 Park Avenue
Rockford
IL 61125
USA
Mr Masako Saito Publicity Controller United Products Ltd. 13 Kanda Surugadai 2-chome Chiyoda-ku Tokyo 101 JAPAN
Export Sales Manager enc. Catalog and price list
A: Sincerely yours, Sincerely, Best regards and Cordially yours. B: Yours sincerely, Yours faithfully, Yours truly, Best wishes, & Kind regards
Please let me know if this is convenient. Looking forward to hearing from you.
Best regards, Harry S. Bulstrove
Best wishes, Yours sincerely, Gillian Johns Ms Gillian Jones Publicity Co-ordinator
Answer
Mr George James Managing Director Alan and James Ltd. Quality House 77-81 London Road Bristol BL5 9AR Great Britain
Stamp
Ms Alison Freeman Marketing Cooordinator United Packaging Inc. 11 East Shore Drive Green Bay Wisconsin WI 53405 USA