First :say polite language. such as "hello.this is zhenjiang import&export Corp" Secord:Answer the phone as soon as possible. No matter what customers ask must answer, can't answer say sorry Third:Answer the phone with smile because people can feel the smile when you're talking.
Social contact etiquette
英国商人习惯在酒吧或饭店中 进行商务磋商、会谈活动。特 别是有些部门、公司、企业都 是通过饮酒而完成某项商业交 易。有些商人更喜欢把贸易伙 伴邀请到他所加入的某某俱乐 部作客,以此炫耀自己的绅士 派头,这也是当今英国商界内 最流行的会见商业伙伴的形式
First knew each other, they usually shake hands.
First contact with the British businessman, in order to ease tension, conversation topic often begins with talking about the weather, and then talk about how you like to visit the UK feeling, and so on, and then enter the formal meeting topic
Meeting etiquette
Doing business in the UK, you must strictly abide by credit, promised to things, must go all out. British people treat people very polite, please, thank you all. Punctuality and keep your promise.