supportting information A Suite of Activity-Based Probes for Human Cytochrome P450
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The internet has become an integral part of our daily lives,offering a plethora of advantages and disadvantages that shape our experiences and interactions.In this essay, we will delve into the pros and cons of the internet,providing a comprehensive analysis of its impact on society.Advantages of the Internet1.Access to Information:The internet is a treasure trove of information.With just a few clicks,one can access a vast array of knowledge,from academic research to news updates, making it an invaluable resource for learning and staying informed.munication:The internet has revolutionized the way we communicate.Social media platforms,email,and instant messaging have made it possible to connect with people across the globe in realtime,fostering a sense of global community.3.Ecommerce:Online shopping has become a norm,providing convenience and a wider range of products.It allows consumers to compare prices,read reviews,and make purchases from the comfort of their homes.4.Telecommuting:The internet has made it possible for many to work from home, reducing the need for physical office spaces and commuting,which can lead to a better worklife balance and a reduction in traffic congestion.cation:Online courses and educational resources have made education more accessible.Students can learn at their own pace,and professionals can upskill or retrain without the need to attend physical classes.Disadvantages of the Internet1.Privacy Concerns:The internet has raised significant privacy issues.Data breaches and surveillance are common,leading to concerns about the misuse of personal information.2.Cyberbullying and Harassment:The anonymity provided by the internet can lead to negative behaviors such as cyberbullying and online harassment,which can have severe psychological impacts on victims.3.Misinformation:The ease of sharing information online has also led to the spread of misinformation and fake news,which can influence public opinion and decisionmaking.4.Addiction:The internet,particularly social media,can be addictive.Excessive use canlead to issues such as decreased productivity,sleep deprivation,and social isolation.5.Health Risks:Prolonged exposure to screens can lead to health problems such as eye strain,poor posture,and sedentary lifestyles,contributing to obesity and other health issues.6.Security Threats:The internet is a breeding ground for cybercrime,including hacking, identity theft,and financial ers must be vigilant to protect their online security.In conclusion,while the internet offers numerous benefits that have transformed our lives for the better,it also presents challenges that require careful management.It is essential for individuals and societies to harness the power of the internet responsibly,ensuring that its advantages are maximized while mitigating its potential harms.。
总裁助理岗位职责英文Position: Executive Assistant to the CEOJob Responsibilities:1. Provide high-level administrative support to the CEO, managing their daily schedule, appointments, and travel arrangements.2. Coordinate and prepare for executive meetings, including scheduling, agenda preparation, and document preparation.3. Take minutes during meetings and distribute them to relevant stakeholders.4. Prepare and edit correspondence, communications, presentations, and other documents on behalf of the CEO.5. Conduct research and compile data to support the CEO indecision-making and strategic planning activities.6. Manage and maintain the CEO's contacts, including updating contact lists and initiating new connections.7. Coordinate with other departments and external stakeholders to ensure effective communication and collaboration.8. Handle confidential information and sensitive matters with discretion and professionalism.9. Assist in managing projects and initiatives assigned by the CEO,ensuring timely progress and completion.10. Act as a liaison between the CEO and employees, providing necessary information and facilitating communication.11. Perform general administrative tasks, such as filing, photocopying, and organizing documents and records.12. Assist in organizing and coordinating company events, conferences, and other corporate activities.13. Stay updated on industry trends and relevant news to provide the CEO with accurate and timely information.14. Handle any ad-hoc tasks and projects as assigned by the CEO.Requirements:- Bachelor's degree in business administration or a related field.- Proven experience as an executive assistant or in a similar role.- Excellent organizational and time management skills.- Strong attention to detail and ability to prioritize tasks effectively.- Excellent written and verbal communication skills in English.- Proficient in MS Office Suite and other relevant software.- Ability to maintain a high level of professionalism and confidentiality. - Strong problem-solving skills and ability to anticipate needs.- Ability to work well under pressure and adapt to changing priorities. - Strong interpersonal skills and ability to build relationships with keystakeholders.- Flexibility to work outside regular business hours, if required.。
2020智慧树,知到《大学英语》章节测试【完整答案】2020最新智慧树知到《大学英语》章节测试答案第一章1、We often ( ) that when other people do the same things as we do, they do them for the same reasons; but this assumption is not always reasonable.A:exploreB:emergeC:enrichD:assume正确答案:assume2、 He ( ) the gift of imagination from his family, but he lacked the driving power to take action.A:inheritedB:acquiredC:overwhelmedD:pursue正确答案:inherited3、After a(n) ( ) physical exam, my doctor said I was in good condition except that my blood pressure was a little high. A:availableB:giantC:comprehensiveD:unique正确答案:comprehensive4、 Our bodies have greater ( ) than most of us realize, and we can benefit by remembering this.A:confidenceB:potentialC:innocenceD:approach正确答案:potential5、 He was proud of being chosen to ( ) in the game, and he promised that he would try as hard as possible.A:participateB:evolveC:bondD:embrace正确答案:participate第二章1、City residents the housing price is unreasonably high. A:complain aboutB:complain ofC:complain thatD:complain to正确答案:complain that2、Don”t just “wrong with it; suggest some positive ways to solve the problem.A:complain aboutB:complain ofC:complain thatD:complain to正确答案:complain about3、He intends to quit the job, not that he dislikes it, but that he is too old for it.可翻译为:他打算辞职,不是因为他讨厌这项工作,而是因为他年纪太大了,不适合这项工作。
MEMORANDUM OF UNDERSTANDING between theNational Association of Manufacturers and the U.S. Department of Energy I. PurposeThe purpose of this Memorandum of Understanding (MOU) is to establish a workingarrangement between the U.S. Department of Energy (DOE) Office of Energy Efficiency and Renewable Energy's Industrial Technologies Program (ITP) and the National Association of Manufacturers (NAM and together, the Parties) to promote increased industrial energy efficiency among NAM member companies.This MOU supports a variety of activities, which aim to assist manufacturing facilities to initiate and implement energy management programs, adopt clean energy efficient technologies and to achieve continual energy efficiency and intensity reduction improvements. NAM and DOE will also coordinate in measuring and documenting the energy savings achieved in NAM member company manufacturing facilities as impacted by the energy efficiency campaign supported by the Parties and other partners to the extent the information is available.This MOU represents a non-binding expression of intent between the Parties to work together to promote energy efficiency in manufacturing.11. BackgroundThe manufacturing sector of American society has much to gain from efficiency and waste reduction measures. Manufacturers are directly affected by the cost of energy in making products as well as by the cost of maintaining office operations. It is widely acknowledged that energy efficiency offers immediate and cost-effective opportunities to cut energy costs. - NAM For more than a century, NAM has played a unique role in promoting a strong manufacturing economy and economic growth, resulting in higher living standards for Americans.Part of the NAM agenda is to establish a national commitment to reduce energy intensity of the U.S. economy through strategic goal-setting, public-private partnerships and consumer education. Because increasing energy efficiency offers an immediate and cost- effective mean of cutting energy costs, NAM chartered the Energy Efficiency and Consel-vation Workgroup to partner with governmental entities and other energy efficiency organizations to make use of readily available tools, which will help NAM members identify and address cost-effective energy efficiency opportunities.DOE DOE'S ITP program mission is to enhance the nation's energy security, competitiveness, and environment by transforming the way industry uses energy. DOE'S vision is for American industries to lead the world in the adoption and application of high-impact, clean, efficient, and flexible energy technologies and best practices.The ITP portfolio provides details on over 1,000 technology development projects in which ITP has been involved, including more than 170 technologies that have reached the commercial market.111. Collaborative Objectives and AcknowledgmentsDOE and NAM recognize that there is a wealth of existing information and tools relating to best energy management practices. Likewise, DOE-sponsored research and development (R&D) has yielded many energy efficient technologies that are ready for market entry. These tools and technologies may not be fully utilized by the manufacturing sector for several reasons, including the limited awareness of service availability, difficulties locating the appropriate service, and a lack of energy efficiency technical proficiency requirements for proper application of the service.DOE and NAM agree that streamlined access to energy efficient resources through established technical assistance channels, a consolidated user-friendly library of tools, and a roadmap to implement an effective energy management program will significantly increase commercial deployment of energy efficiency technologies. Through outreach efforts, DOE and NAM will reach a greater number of manufacturers, help them achieve greater energy efficiency, and establish systems and technology improvements capable of delivering and sustaining energy savings over the long-term.IV. Working AgreementThe Parties agree to share their specific expertise regarding the delivery of a consolidated catalog of tools and technologies, a menu of options for future direction in energy management, and a website portal for access to the right tool and service. To facilitate this collaboration, the Parties agree to share success stories, lessons learned, and other relevant best energy management practices and best-available technology information (excluding confidential business information). The Parties agree to jointly and separately promote their participation in this initiative, to coordinate messaging and to participate in publicity events. NAM, through its membership, has access to a large number of U.S. manufacturers, having the means to both communicate to, and market the availability of energy efficiency resources. NAM will: o Promote to all NAM members the DOE ITP Save Energy Now energy savings assessment tool to assess opportunities in manufacturing facilities. o Provide available information to DOE for DOE'S use in evaluating the environmental performance of this initiative.o Support DOE'S implementation of section 106 of the Energy Policy Act of 2005 (Pub. L. 109-58), authorizing technical assistance to manufacturing companies and plants which commit to improving their energy intensity by more than 2.5% annually. o Develop a simple "quick start" website/portal so that manufacturing plants can easily access tools and resourcesthat will provide assistance to initiate and implement an energy management program.DOE has a host of tools, expertise and services oriented towards energy technologies and practices. DOE will: o Facilitate access to a suite of effective energy management technologies, guidance and best practices tools. o Provide coordinated technical assistance program improvements. o Train NAM member company personnel in conducting energy savings assessments and in using proven tools to identify energy efficiency opportunities. o Deploy the Save Energy Now energy savings assessment experts to assess opportunities in manufacturing facilities. o Assist NAM in establishing a "quick start" websitelportal for manufacturing plants.NAM and DOE will work together to: o Support NAM members who are voluntarily involved in efforts to develop an industry voluntary certification process on manufacturing plant energy management in coordination with the American National Standards Institute (ANSI), the jointly held DOE-EPA Energy St& program, NIST Manufacturing Extension Partnership and other partners. o Support the implementation of energy savings assessment recommendations by highlighting and promoting success stories, fostering replication of energy savings across facilities under the same corporate ownership, and raising awareness to NAM member companies of all external resources available to manufacturers that would assist in the implementation of energy efficient technology and best practices, including, but not limited to: a. state and utility energy efficiency incentive and rebate programs, b. state grant programs for energy efficient technology demonstrations, and c. private sector energy efficiency vendors and service providers, including energy service companies (ESCOs) which can provide third party financing for energy efficiency investments.V. General(A) This MOU is strictly for internal management purposes for each of the Parties. It is not legally enforceable and shall not be construed to create any legal obligation on the part of either Party. This MOU shall not be construed to provide a private right or cause of action for or by any person or entity.(B) NAM agrees that the activities it undertakes herein are not intended to provide services to the federal government and that it will not seek compensation from the DOE in connection with its participation hereunder.(C) NAM agrees that it will not claim or imply that DOE endorses the sale and purchase of NAM's products and services or those of its member companies. (D) This MOU will be in effect for a period of two years and can be renewed by written agreement of both parties. It can be terminated by either Party at any time by providing notice in writing to the other Party.This MOU in no way restricts either of the Parties from participating in any (E) activity with other public or private agencies, organizations or individuals. This MOU is neither a fiscal nor a hnds obligation document. Nothing in this (F) MOU authorizes or is intended to obligate the Parties to expend, exchange, or reimburse funds, services, or supplies, or transfer or receive anything of value. (G) All agreements herein are subject to, and will be carried out in compliance with, all applicable laws, regulations and other legal requirements.(H) The NAM will not undertake any effort that could result in NAM being considered a federal contractor.VI. Points of ContactITP: NAM: Douglas Kaempf Keith McCoy U.S. Department of Energy National Association of Manufacturers Office Energy Efficiency and Renewable 133 1 Pennsylvania Avenue, N. W. Energy Ste. 600 Industrial Technologies Program Washington, DC 20004- 1790 1000 Independence Ave., S. W. Washington, DC 20585 (202) 586-5264 (202) 637-3 155 Email:******************.govEmail:**************U.S. DEPARTMENT OF ENERGY THE NATIONAL ASSOCIATION OF MANUFACTU Name: /Title: Title:。
剑桥商务英语听说子列1. Hello, it's a pleasure to meet you. 你好,很高兴见到你。
2. I'm looking forward to our business cooperation. 我期待我们的商务合作。
3. Could you please provide some information about your company? 你能提供一些关于你公司的信息吗?4. Our company specializes in manufacturing electronic products. 我们公司专业从事电子产品制造。
5. I'd like to discuss the details of our contract. 我想讨论我们合同的细节。
6. We can offer you a competitive price for our products. 我们可以为您提供有竞争力的产品价格。
7. I'm interested in your product, but I have a few questions. 我对你的产品感兴趣,但我有几个问题。
8. We have a wide range of products to choose from. 我们有多种产品供您选择。
9. The quality of our products is guaranteed. 我们的产品质量是有保证的。
10. We can provide you with samples for your evaluation. 我们可以为您提供样品以供评估。
11. I'd like to place an order for your product. 我想订购你们的产品。
12. We have a strong distribution network in China. 我们在中国有强大的分销网络。
Support Process Quick Guide 1.Request access to NetSuite SuiteAnswersSuiteAnswers is the NetSuite self-service support site where you can view announcements, support articles, videos, help topics, and best practice documents for NetSuite. From SuiteAnswers, you can also submit a question or contact NetSuite Customer Service by phone.To access NetSuite SuiteAnswers, you need to be logged in to your NetSuite account. If you already have access to NetSuite, no additional action is required. Otherwise, reach out to your NetSuite account administrator to request access.2. Submit a Support case in NetSuite SuiteAnswers1.Login to NetSuite through https:///pages/customerlogin.jsp.2.Click Support > Go to SuiteAnswers.3.In the SuiteAnswers page, click Contact Support Online.4.Enter keywords related to your question or case concern then click Search.5.The SuiteAnswers page would show suggested or related topics regarding the keywords youhave entered. Click ‘Continue to Crea te Case’ if you still wish to proceed with the case creation.plete all required fields.7.Review all the information you have provided.8.Once you are satisfied with all the information, click Submit.Once the case is submitted, you will receive an automated email. This email contains a link to the case record at NetSuite. Respond to the email to add information or ask for updates.3. Calling Oracle NetSuite SupportIf you have purchased additional Support, you will be able to call the Oracle NetSuite Support hotline for assistance to the NetSuite Connector (formerly known as FarApp) product. Speak with your sales representative about the support options available to you.Support Process Detailed Instructions 1. Request access to NetSuite SuiteAnswersSuiteAnswers is the NetSuite self-service support site where you can view announcements, support articles, videos, help topics, and best practice documents for NetSuite. From SuiteAnswers, you can also submit a question or contact NetSuite Customer Service by phone.To access NetSuite SuiteAnswers, you need to be logged in to your NetSuite account. If you already have access to NetSuite, no additional action is required. Otherwise, reach out to your NetSuite account administrator to request access.2. Submit a Support case in NetSuite SuiteAnswers1.Login to NetSuite.2.Click Support > Go to SuiteAnswers.3.In the SuiteAnswers page, click Contact Support Online.4.You are first taken to search and encouraged to search SuiteAnswers for an answer to yourquestion. Enter keywords related to your question or case concern then click Search.5.The SuiteAnswers page would show suggested or related topics regarding the keywords youhave entered. If you find the answer to question, click Questions Answered, Thanks! If you don’t find the answer, c lick ‘Continue to Create Case’.6. Fill in the appropriate information for following required fields:∙What would you like to do? Choose what type of case you would like to submit.∙Case Severity – How urgent is the case for you?∙Subject∙Product Area∙Feature∙On the Details textbox, enter your concern. You can answer the questions that appear and give additional details as needed.∙You may attach files as supporting documents for your concern/ query. Please note that file size should only be 5mb max.∙Fill in your Phone details and Timezone.The NetSuite Support Login preference is a company-wide preference that takes precedence over the case level preference. It provides three different modes of permission to access an internal QA environment of your NetSuite account data to investigate and fix any cases and issues you have reported.6.Review all the information you have provided.7.Once you are satisfied with all the information, click Submit.When to Submit a Support Case∙Running into a product problem/issue when performing an operation∙Have a question that you could not find the answer to on SuiteAnswersWho can Submit a Support Case∙Users with access to NetSuite SuiteAnswers can submit a Support Case.Case Severity DefinitionsCase Severity Level 1 (Critical) or C1 means an Incident where Customer's production use of the Service is stopped or so severely impacted that the Customer cannot reasonably continue business operations. It may result in a material and immediate interruption of Customer's business operation that will cause a loss of Customer data and/or restrict availability to such data and/or cause significant financial impact.Case Severity Level 2 (Significant) or C2 means an Incident where one or more important functions of the Service are unavailable with no acceptable Alternative Solution. Customer's implementation or production use of the Service is continuing but not stopped; however, there is a serious impact on the Customer's business operations.Case Severity Level 3 (Less Significant) or C3 means an Incident where: (a) important Service features are unavailable, but an Alternative Solution is available, or (b) less significant Service features are unavailable with no reasonable Alternative Solution. Customers experience a minor loss of business operation functionality and/or an impact on implementation resources.Case Severity Level 4 (Minimal) or C4 means an Incident that has a minimal impact on business operations or basic functionality of the Service.Severity Levels are assigned to allow prioritization of incoming Incidents. NetSuite may reclassify Incidents based on the current impact on the Service and business operations as described in the abovementioned Severity Level definitions. In the event NetSuite determines that an Incident is in fact an Enhancement Request, the default case severity in the form will be assigned.3. Calling Oracle NetSuite SupportIf you have purchased additional Support, you will be able to call the Oracle NetSuite Support hotline for assistance to NetSuite Connector (formerly known as FarApp) product. Speak with your sales representative about the support options available to you.To call Oracle NetSuite Support, follow the steps below:1.Go to NetSuite SuiteAnswers. You must be logged in to NetSuite to access NetSuiteSuiteAnswers.2.In NetSuite SuiteAnswers, click Contact Support by Phone button to show the list of phonenumbers you may use.3.Click the NetSuite Support Phone Menu Routing Options link for list of Product Area andFeature options you can use on your phone call.4.For quicker assistance, have your account ID ready when you call. To view your account ID, useone of the following methods:∙Find your NetSuite account ID at the beginning of the NetSuite URL. For example, if the URL is https:///, your account ID is 1234567.∙If you are an account administrator, in the NetSuite UI, go to Setup > Company > Company Information. The account ID field is located near the bottom of the rightcolumn.∙In the NetSuite UI, Click the Support tab, and click Go to SuiteAnswers. Then click Contact Support by Phone.∙In the NetSuite UI, right-click the page and select View Source. Scroll to the bottom of the page. The second-last line shows your account ID and your login ID.If you are unable to login to NetSuite to access NetSuite SuiteAnswers, contact the NetSuite Customer Service hotline at 1-877-638-7848, Option #2.When you call, you will be asked to identify yourself and state the NetSuite product you are inquiring about.。
Rooms Di v is i on O p e r atio n sFRONT OFFICE APPLICATIONS M ODULESC o mput e r softw a r e desig ned fo r s p eci f i c fro n t uses. l\pica I f ro n t off i ce applica t i ons i ncl u de rescrvatio n s , r ooms, amagement> g u e st acc o u n t an d gen e r a 1 management mo d ules ・FRONT OF FIC E AUDITSe e Nig h t AuditF RONT OFF I CE CASH SHEETA form c omp 1 e t e d by f ro n t office cashi e rs tha t li s t s each re c eipt or dis b ursem e n t of c a s h dur i ng a wo r k -sh i f t. It i s used to rec o nc i 1 e act u al c a s h on hand with the t ran sac t ions wh i choc curre d du r ing t h e s hi f t.FRONTOF FICE LE DGERSee Guest Ledge rFULL HOUSEA condi t ion in which every ro o m in the h o tel has been b ooked ・FUL LYAUT 0 MATEDA c o mputer -based sy s t e m, of f r o nt of f ic e recor d -keeping that e I i mina t es the e lim i n ates the need f or many h a nd w r itten and m a chi n e -prod u ced f o r ms common i n non -and sem i -a uto -mated systems.GENE R AL MANAGEMENT S OFTW AREA front office compute r a p p 1 i cati o n, u s u ally a repor t -gen era t i ng p ac k ag ethat d e pe n d s on data collec t ed t h ough reserva t ion, r ooms man a g e m e n t, a n d g ues t accounting mo d ules.GOALA defini t i o n of the purpose of a de p artmen t of divisi o n t h at d i r ects t h e a cti o ns o f e mployees and t he f uncti ons o f t h e d e partm e n t o r di v isio n toward th ehotel \ mi s si o nGOVERNMENT RAT EA s p eci a 1 room rate avai 1 able at some h otels fo r government em p 1 o yee s ・GROUP BOOKING PACEThe rate at w h i c h g ro u p bu s i ness i s be i ng booked ・GROUP RA T EAsp e cia 1 room rate for a numb e r of affili a ted gues t s.GUARANTEED RESERV ATIONA rese r v a tio n th a t ass ures the g u e st t h at a r oom wi 1 1 be held un t il c heck-o ut t ime o f the day f o 1 I ow i n g the day o f arr i val・ The g uest gu a r a ntees p a ym e nt for t h e room, evenPage 1 1 of 3 2Room Division Opera t i o nsIf it is not used, u nl e s s th e res e r v ation is properly c a n c eled. T y p es o f g u a r ant e cd re s e rva t ions i nclude pre 一payment, cr e di t card, ad v ance deposit, tra v e I agent, and co r pora t c.GUEST ACCOUNTA record of th e financial transact i ons tha t o c cur betw e e n a gues t and t he hote I・・GUES T ACCOU NT I NG MAN A GEM ENT SOFT-WAREA f ront of f ice com p ut e r a pplicat i on th a t mainta i ns guest a c c ounts electron i cal1 y, elimi n ating t h e n e e d for foli o cards, folio t rays, a nd p o stin g machines・GUEST CYCLEA d i vision of the fl o w of bus i nessthrougha hotel tha t i dentifi e s th e p h ysical co n t a c t s and f i nancial excha n g e between gue s t and hot e I e mploy e e s.GUES T FOL I OA fo r m ( p aper or e 1 e c tr o n i c) used to c h art tr a ns a c t i o n s o n an a c coun t assi gn ed to a n i n d ividual p e rs o n or gu e s t room.G UEST HISTORY FILEA colle c tio n of gue s t h i sto r y re c ords, co n s t r uc t ed f r om expi r ed regi s t rati o n ca r d s o r c r e a t ed through soph isti c at e info rma t ion abo u t dep a rting g ues t s in t o a guest hi s lory da t a b ase s yst e m s , that automati c a I 1 y direc t informa t i on abo utde p arting g uests i nto a guest h ist o ry data base .GUEST HIS TORY RE CORDA record of perso n al a nd fi n a n cial information abo u t h o te I gue s ts t h at (1) i s relevant t o ma r k e t in g and sal e s , and (2) can h e 1 p the h o tel s erv e t he g u e st shou 1 d h e or she r e tur n ・State 1 a w mayrequire ret e ntion ofcertai n g ues t d ata for som e p e r i o d of time ・GUE S T LEDGERThe s e t ofa cco u n t s fo r al 1 gu e s ts curre n t 1 y re g iste r ed a t the hot e 1. A Iso cal I e d t he fr o n t o f fice I cd g e r , tr a nsient le d ger orr ooms' ledge r.GUEST L EDGER R E PORTAre p or t that carri e s the current account b a 1 ances of al r e gis t e r ed g u e st s , ty P ic a 1 1 y prepared as part o f the ni g h t audit.GUEST SER VIC E REPRESENTATIVES e e Fro n t Desk AgentGUESTROOM KEYA key th a t opens a sing 1 e gu e s troom door i f it is n ot d o ubl e -Io c k ed.PAGE 1 2 OF 32Room D ivision Oper a t ionsHANDICAP ROOMA room with s pecial fea t ures desig n e d fo r h a ndicapp e d guests・HIGH BALANCEACCOUNTAn ac c ount tha t has r e ach e d or ex c e e ded a pre d eterm in e d cr e d it I imit. High b a lance ac c o un t s are t ypically i d e ntifie d by th e night audit or. A I so c ailed a high risk account.HIGH BALANCE AC COUNTA rep o rt th a t ide n tifies g u est s wh o are a p p r o a c hing an a ccount cred i t limit. Ty pic a lly pre p a r ed by t h e nigh t a u d it o r・・HIRING P ERIODThe t ime direc t lyafter a n employme n t offer up t h ro u gh the new -hi r e * s ini tial a dj u s t ments t o the jo b ・ This pe r i od i n vo 1 v cs a I 1 arrangements nec e ssary to prepare the ne w - h i r e and c u r re n t s taf f for a s uc c e s s ful wo r k i ng r e 1 ations h i p.HOR I ZONThe f uture time f r ame for w h i c h a p r o pert y ac cep tsre sen-a t ions.HOTELA gene r al term used t o d e s c r i be mo t cis, moto r ho t cis, inns, sui t e hot e 1 s, conference centers, and o ther o p e r at i ons providi n g lodgin g facili t ics, v ario u s ser v i c e s , a nd conve n ien c es to the t rav eling pu b 1 ic.HOUSE ACC O UNTSee Non -Guest Acc o untHOUSE COUNTThe fo r e ca s ted or ex p e c ted numb e r o f g uests for a part i cul a r per i o d. so metim e s b r o ken d o wn into g roup a nd non -bu siness・HOUSE LIMITA c r ed i t I i mit e stabl i shed b y th e ho t cl.HOUSE USEA r o o m st a tus term indie a t i ng t h at t h e room i s be i ng used b y someone o n t he ho t el staff at n o c h a rge.HOU S EKEEP ING STATUSSe e Roo m Statu sHOUSEKEEPING STATUSREP ORTA r eport pre p ared by th e housekeepi n g d e p artment that indicates the cur re nt housekeep ing s t at u s o f each room, based on a phys i cal check .P age 1 3 o f 3 2R o om Divi s i o n Op e ratio n sHOUSING/CO NV ENTION BUREAUA reser vatio n s o ffice t hat coordinat e s room r e quirem e nts a t several ho t els for 1 a rge con v entions ・HUBBART FOR MU L AAbo ttom-u p approach to p rici ng r ooms. O n d eterm i ning t he aver a ge p r ice per room, t h is a ppr o a ch con s iders co s t s , de s i red pr o fi t s , and expected r o om s sold.IDEAL AVE RAGE RAT EA room's stati s tic th a t ind i ca t es the poi n t at whi c h r ooms are s old atthe best rate for the t y pe of gu e sts a c commoda t ed by a pr o p e rty.IN -BALANCEA tenn u s e d to des c r i be the stat e w h en the totals of debit amo u nts and ere d it a m o unts fo r a set of acco u nt s are e q u al.I NCENT I VE PROGRAMA progr a m off ering s p ecial r e cogn i tion and rewa r d s to em p I o yees ba s ed on th e i r a bi I ity t o meet cert a i n con ditions・ T h e se p r o g rams vary in structur e and d e sign and are a way to aw a rd exceptional p e r f orma n ce beyond th e p a y che c k・I NCENTIVE TRAVELTrav e 1 fina n ced by a b u siness a s a n einplo y e e in cent i v c.I NCENTIVE TRAVELSee s t atement o f Inc o me・INDEPENDENT HOTELA ho tel with no o wnersh i p o r mana gem e nt a f f i lia t ion with o t her p r operties ・INFORMA T ION DI R ECT O RYA co I lecti on of inform a t i on ke p t a t t h e fro nl desk for front desk agents t o use in r espon d ing t o g ue s t reque s t s, in clud i ng simplifie d maps of th e a rea; taxi and a i r 1 i n e com pan y t e 1 e p hone numbe r s; bank, thea t e r, c hurch. and store Io c at i o ns;and special eve n t s chedul e s ・INF ORMATION RACKA n alph a betic a 1 in d ex o f r e gi s tere d guests used in r o u t in g telcpho n e c alls, mail, me s s ages and v i s i t o r i n quiri e s. Th e i nfo r mati o n r a ck n o rm ally con s is t s o f alum i n um si o ts d e s ign e d to ho 1 d inf o rmatio n r ack slips.INEG RATERS OFT WARESo f twar e th a t allows s e v era 1 p rograms t o use the same da t ab a se.Page 1 4 of 3Room D i v i s io n O p erationsINTER NAL CONTROLThe pol i ci e s, proc edures, an d equipm e nt used i n a b usines s to safegsets and promote operati o nal e ff i ci e ncy.u ard its asINTERSELLAGEMCYA c e n t ral re s ervat i on system tha t han d 1 e s r ese r v a tions fo r more tha n one p r od u c t line ・ Su c h as a i r line companies, car rental com p a n ics, and h ote 1 pr op e rt i es.INTERVIEW EVALUATION FORMA fo r m used by th e fro nt offic e manager to ev a lu a t e an a pplican t'ss trengt hand w e a k n esses.sJOB BERAKD0WNA form t hat d etails how t h e t e chnica 1 du t i e s of a job s h ould be perfo r med.JOB DE SCRIPTIONA d e t ail e d lis t id e n t i fying all t h e key du t i e s o f a jo b a s w ell a s r epo r ting re 1 a tion s hips, ad diti o n a i re s po n sib i litie s , w o rkin g c ondi t ions, and any nec e s s ary equi p ment a nd mater i als.JOB LISTA list identifying all the k e y d u tie s of a j o b in the o r der o f the i r imp o r tance. JOB SHARINGAn ar r angement b y which two o r mo r e p art - t ime e niployecs s h a r e the re s pons i b i 1 i ties o f one f u I I - t ime position.JOB SPECIFICATIIONA 1 i st o f the p er s o n a 1 qualiti es, skills and t r a its nee ded to s u cces s f ully pe r f o r m th e task s out line d by a jo b des c rip lion.JOURNALFORMAn acco u nt r eco r d i n g format in which e ach e ntr y in c 1 u des a d es c ription o f t h e r esul ting accoun t b a lan c e . J o urnal form i s t yp i cally u s e d fo r front o ffice ac c ountin g do c ume n t s.J UN I OR SUITESee MINI -SUITE.KEY RACKAn a r ray o f n umbe r ed compartment used t o st o r e gu e stroom keys・KINGA room with a king - s iz e bed ; may be oc c upi e d by one o r m o r e p e o p 1 e .KING BEDP a ge 15 of 3 2 Ro o m Di v is i on Ope r at i onsA bed app r oxima t e ly 78 i n c he s by 8 0 inc h es ・LATE ARRIVALA g u est w i t h a r e se r vati o n who ex p e c ts to arri v e after th e hotefs d esigna t cd cancellatio n ho u r and s o n o ti f i e s the ho t el.LATE CHECK -OU T FEEA charge i niposed by some hotel s o n gu e sts w h o do n o t c h eck out by the es t abl i s h ed c h e c k -out t ime.L EAST -C O ST ROUTINGA fea t ure of an a c tive ca 1 1 a c c o u nt i ng syst e m t h a t d ire c ts calls ov e r th e leas t co s tl y available line, regardl ess o f ca r ric匚LEDG E RA gro u p i ng of a c co u n t s,L ETTE R OF CONFIR MATIO NA letter s ent to a gues t to verif y tha t a re s e rv a tion has been made a ndt hat its s pecifi cat ions are a c curate.LIM I TED SERVIC ESee Econ o my / Lim i ted ServiceLOCK-OUTA r oom s t a t us t e nn in d icati n g th a t t h e room has been 1 oc k cd s o t h a t the guest can not re -en ter unt i 1 he or sh e i s c 1 e ar e d by a ho t el o ffic i al.LOG BOOKA j ourn al in which im p or t an t fron t o f fice eve n t s and decisions a re re c o r ded for refere n c e du r in g s u bsequen t shifts.MANAGEMENT CONTRA C TAn ag r e emen t b e tween t h e owner / d eve 1 o p er of a p r oper t y and p r of e s sio n al h o t el m a nag e m e n t comp any. Th e o wn e r/ d eve I oper usually re t ains the fi n anc i a 1 and 1 egal res ponsib i lity for t h e prope r t y , a nd t he ,ma nag emen t com p any re c e i v e s an agreed -upon fee f o r op e rat i ng the hotel.MARGINAL COSTThe v a riable or a d d ed c ost of se 1 1 in g a product that is incurr e d only if t he r o o m is s o Id (Fi x ed cos t s are in cur r ed whet h er th e p rod u ct i s s ol d or no t ・)MARK ETSEGMENTATIONThe pro c e ss of d efining o r id e n t i f y i ng sma 1 ler, dis t in c t g ro ups or “ s egm ent s "w i t h in 1 a rge r marke t s -cor p o r ate b u siness t r avelers." For in s tanc e , as a segment of "bus i ne s sP a ge 1 6 o f 32R oom I) ivision OperationsT rave 1 er s ・"MASTER KEYA ke y whic h op e ns all gu e st r oom door s w hie h are n o t doubl e -1 o c ked・M I CRO - FITTED ELECTR O N I C LOCKING SYSTEMAn e 1 e c troni c 1 ocking system in w h i ch ea c h d oor has its own m i c ro p r ocesso r con ta i n ing a pred e t erm i ned s equen c e o f codes; a ma s te r c onsole a t t h e f r o n t d e sk store s co d e sequences for eac h doo匚MINI - SUITEA s ingle ro o m w i t h a bed and a sitting a r ea. The sleep i n g area m a y be in a b e dro o m s eparate f rom the pari o r or 1 ivin g room. Also ca 1 le d a junior sui t c.MI S SIO N STATEMENTA document tha t sta t es th e u n ique pu rpo s e th at set s a hotel apar t fro m other hot e 1 s ・ A miss ion s tateme n t e xpre sses the un d er 1 ying phi 1 os o p hy t h a t gibes me a ning and d i r ec t i on t o the h o tel's a c t i ons , a nd a d d ress the in t er e s ts of gu e s t s, ma n a gem e nt, a nd emp 1 oyee s ・MODI FIE D AMERIC AN PL A N ( MA P )A b i 1 I i ng a r r ang e ment u nder which the daily r at e incl u de s ch a r g es for t he gue s t room and t wo m e al s 一typically breakfast and dinner. Al s o called semi 一pens ion. See also Am e ric a n Plan, Eur o pean Plan・MOTELA 1 od g i n g facilit y t h at cat ers p rimari 1 y to guest s a rriving by au t o m o b il e ・MO TIV ATI ONStimulatin g a person's inter e st i n a p a rticular jobt p r oject, or subjec t so t h a t th e in dividualis ch a lien ged to b e contin u a 1 ly a t ten t ive» o bser v ant, c o ncer n e d. and commi t te d ・MULTIPLE OC CUPANCY RAT I OMeasuremen t used t o foreca s t food and bev e rage re v e nue, to indi c ate clean linen req u i r em e ms, and to a nal y ze d aily r e venue rate. I) e ri v c d f r om mul t iple oc c u pancy perce ntag e or by d et e rmini ng the a vera genu mb er of g uests per ro oms s ol d ・ A I so c a 1 I e d Doub 1 e Occupanc y Ratio.MULTIPLE O CCUP A NCY STATIS T ICSO ccupa ncy r at i o s , indica t i ng e ith era m u lti p le occupanc y p e rcen t age or the average n umber of g u e s t s p e r roo m sold ・U s ed t o force ast fo od a nd bev e r a g e rati osJ nd i c a te c lean line n r eq u i remen t s, a nd a n alyz e avera ge daily room r a t e s.NIGHTAUDITPage 1 7 o f 32Rooms D i vi s ion Ope r ation sA daily c o mparison o f gu e s t acc o unts ( and non- guest a ccoun t h aving a c tiv i t y ) w ith reve n u e cc n ter trans a c t io n i n f ormatio n . A night au d it, s o called b e c a use it is usu a 1 1 y p e rf o r med at nigh t , h elps guar a n t ee accur a cy in front o f f ice accounting・NIGHT AUD I TORAn e mployee who c h ecks the a c curacy of front o ffic e ac c ount i ng r eco r ds and compil e s a daily s ummary of h otel f in a n cial data a s part o f the nig h t audit. I n man y hotels, the nig h t a udit o r is actuall y a n em p loyec o f t he account i ng d i v ision.NIGHT SH I FTA hote 1 work - s hift, gen e rally ll:00p. m .to 7: 0 0 a .m.NO-POST SHIFTA term us e d t o indicate a gu e s t who i s no t all o wed t o c har g e pur chases to his o r her room a c c ount・NO-SHOWA guest wh o mad e a r o om reser v ation but d i d nor reg i s te r orca ncel.NON - AFFILIATE RESERVATION NETWORKA c entr a I r es e n r atio n sy s tem whic h c onnec t s indep e nde n t (non -chai n) pro p e rt i e s.NON -AUTOMATEDA syst e m o f front office r e cor d 一keeping c h a r ac t eri z e d by th e exclusive us e of hand writ t en f o rms. The e 1 ements o f non-au t ornate d s y stems ha v e d e term i n ed the s t ru c tur e of many fr o nt office p ro c esse s in eve n the m o st adv anced au t omat e d fa c i 1 it i e s ・NON- GUEST ACCOUNTAn a c c o uni ere ated to track t he fina n c ial tra n sac t i o ns o f a local b u si n ess or a g en c y wi t h c harge p r i vileges a t the ho t el, a gro u p spo n s o rin g a meeting a t the h o t el, o r a fonne r guest whose acc o u n t wa s n ot s e ttled a 11 h e t i me of d epa r t u re ・NON - GUEST FOLIOA fol i o u s ed t o c h ar t tran s act io n s on an acc o unt assig n e d to a I ocal busin e s s or agency wi t h hote 1 ch a rgep urchase p riv i leges, a group spon s ori ng a meeti n g a t the h o t cl, or a f o rmer gue s t w i th an outs tanding accou n t ba i a nee.NON - G UEST LEDGERSee Ci t y ledgerOBJECTI VEA measurab 1 e e nd t h at an o rga n iza t ion must achieve in order to e f fe c tively ca r ry ou t i t s mi s sio n .0 RCUPAN C Y PERCEN T AGEPage 18 o f 32Rooms D ivisio n O p erationsAn occu p a ncy ratio that i ndica t es th e p r o po r ti o n of room s s ol d to roo m s avail a b le for sale dur ing a spe c ific p eri o d of tim e .OC CU PANCY RATIOA meas u r e ment of the su c ce s s of t h e hote I in sell i ng room s ・ Typ i cal occu p a n cy r atios inc 1 u d e a ve r age d a ily rate, average r at e pe r guest ♦ mult iple occ u p a nc y s t atistics, and o c cupanc y p ere e n t a g e・OCCUPANC Y REPORTA report prepared ea c h night by a fron t d e sk ag ent t h at 1 i st s the r oom s o c cu p i ed that night an d indi cates those gue s t s ex p ec t cd to che c k o u t the foil o wing day.OCCU PIEDA r o o m st a tus te r m in d icating t h at a g ues t i s currently reg i ster e d t o the r oom.ON -CHANGEA r o oin stat u s term ind i cat i ng th a t the guest has dep a r t ed, b ut the r o om h as not y et bee n clean e d and r cadi e d fo r resa 1 e・OPENTh e s t atus o f a d a t e f o r which a reservat i on system can still accept r e servatio n s.ORGANIZATION CHARTA sc h e m a tic rep r e s e n t ation of th e r e 1 a t i o nshi p s am o n g positions wit h in an o rgani z a ti o n, sh o w i n g where each pos i t ion fi t s into the ov e r a 11 orga n ization an i 1 1 u strat i n g the divisio n s of respon s i b il i t y a nd lines of au t h o rity.ORIENT ATIONA term used to d e scrib e th e state when the t ota 1 s o f d e bit a mount s and c r edit amoun t s fo r a s et of a c counts are no t equal.OUT-OF-ORDERA room s ta t us t e r m i n die a t i n g th a t the room ca n not b e assi g n e d to a gue s t. A room ma y be out -of -ord e r for maint e n a n ce, r e f u rb i s h ing, e x t e n sive clean i n g , o r oth e r rea s o ns.OUT S TANDING BALANCEThe amo unt t h e guest owe s the ho t el - or t he amo unt the hotel owest he g u est, in t h e ev e nt of a credit balance a t s e t tie m ent.OVERAGEAn im b alance th a t o c c urs wh e n the tot a 1 o f c a sh and che c ks i n a ca s h r egist e r d r aw e r in g r e a der t h an the i n i tial bank plus net c as h r ecei pts ・Pag e 1 9 o f 3 2R o oms D i vi s ion Ope r ation sOVERBOOKINGAccepting m o r e r e ser v a tions tha n th e re are av a i 1 a b 1 e r o om s ・OVERDUE AC C OUNTA cit y 1 edge r account that is unpaid bey o nd the c urre n t b il 1 ing p e riod. u s uall y be t ween 3 0and 90 days.OVER FLOW FACIL I TYA property selected to receive ce n tr a 1 s ystem reservat i on r eque s ts after room a vailabilities i n th e s y stem s parti c ipati n g properties w i t h i n a geograp h ic r e gion have been e xhau s t e d ・OVERSIT AYA g u est wh o st ays after h i s or her state d d epar t ure date.PACKAGE PL AN RATEA s p ecial room rate for a r o o m a s par t o f a coinbin a t i on o f even t s or ac t ivitie s ・PAID - IN - A D V ANCE (PIA ) GU E S TA gu e st w ho pay s h is o r her room charges in c ash dur i ng r e g ist r atio n. PIA g u e sts are o ften den i ed in - ho u se c redit.PAID -OUTCa s h dis b urs e d by the hot e 1 o n b e ha I f of a g u e st and charged to the g uest s a c count as a cash adva n ce.PAYROLL ACC O UNTING SOFT WAREAback office com p uter a p pli c ati o n that proce s ses such data a s time an d a ttend a nee reco r d s, pay d i s t r i bu t i on, an d ta x withholding・PERFORMANCE STAN DARDA requi r ed 1 evel of pe rfo rmanc e t h at esta b lis h e s t he acce p table qu a lity of boo k .PIA( PA ID-IN- ADVANCE) LISTA gu e s t w h o p ays his or her room changes i n ca s h d u ring r egist r atio n . P IA guests are o f te n deni e d i n -house cred i t.PICK -UP ERRORPage 20 of 3 2R o oms Divisi o n Opcrat ionsPOINT 一 OF- S ALE (POS ) SYSTEMA c omp u t e r ne t wo r k t hat all o ws ele c tron i c cashregis ters at the h o t cl's points of sal e t o c ommunicate d i r e ctl y with a fro nt office gu e st acc o unting mod u 1 e. POS TINGThe p r oce s s of recor d i ng t ransa c t i o ns on a guest folio.P OTENTI AL AVERAGE RATEA col 1 ective sta t i s t ic t h a t ef f e c tively combine s the p oten tia 1 ave r a gesingle and double rates, m u 1 tiple oc c u pa ncy p e rcen t age^andra te s pre a d to pr o duce t h e ave r a ge rat e th a t would b e a c hie v ed i f a 1 1 r oom s we r e s old at their fu 1 1 r ac k r ates.PRE-REG I S TRATIONA pro c e ss b y wh i ch sec t i o ns of a r e g i s tra t ion car d or it s equiva lent are c omplete d fo r g u es t s a r ri v ing with reserve t ion s ・ R o om and rate assignment, creation of a gues t folio, and other funct i ons may al s o be p art o f pre-r e g i s tration activ i ty.PREPAYMENT GUARANTEEA ty p e of r eserv a t i on g uara n t e c tha t r e q u ires a payment in full m a de before t An e rro r i n man u al and semi-au t om a ted en t er s an i ncor r e c t pre v i o usng ・ es s o t po s t i SALE a t which g ood s bala n c e or systems that oc c u r s wh e n the user t r ans a ctions value i n t h e pr o cP OINT 0 FThe loca t i on a rtme n t th a t colie c ts rev e nues reve n uc cen t er and thus a po in t o r serv i ce f or its goo d ofares or p u rchased. An y hot e 1 d e p s e rv i c e s is consi d ered ahe day o f a r r i v a 1 ・PRIVA T E B R AN C H EXC H AN G E ( PBX )A hote 1 's t e le p h one s w itc h board cquipmen t ・PR O PER T Y DIREC TA m e thod of c o mm u n ica t i ng resen-at i on reque s ts direct 1 y to a hotel, by t e 1 e phone, mail, pro perty - to - property 1 i nk, telex, cable, o r a no t h e r method ・PROPER T Y MAN AG EMENT SYSTEMA com p ut e r softw a re p a c k a g e th a t s u pp o r t s a var i e t y of ap p lie a ti o n s rel a te d t o f r on t o ffi c e and back o ff i ce a c t i v itics. See also F ro n t Of f ice A pplicati o ns.Pag e 2 1 o f 3 2。
The Supreme Court of OhioBOARD OF COMMISSIONERS ON GRIEVANCES AND DISCIPLINE41 SOUTH HIGH STREET-SUITE 3370, COLUMBUS, OH 43215-6105(614) 644-5800 FAX: (614) 644-5804OFFICE OF SECRETARYOPINION 97-3Issued June 13, 1997[CPR Opinion-provides advice under the Ohio Code of Professional Responsibility which is superseded by the Ohio Rules of Professional Conduct, eff. 2/1/2007.]SYLLABUS: An attorney in the course of legal representation should not make surreptitious recordings of his or her conversations with clients, witnesses, opposing parties, opposing counsel, or others without their notification or consent. The act of surreptitious recording by attorneys may violate DR 1-102(A)(4) unless the act when considered in the context of the circumstances does not rise to the level of dishonesty, fraud, deceit, or misrepresentation. The burden would be upon each individual attorney to justify on a case by case basis why the facts and circumstances surrounding the surreptitious recording did not violate DR 1-102(A)(4). Recognized exceptions to the prohibition on surreptitious recording include prosecuting and law enforcement attorney exception; criminal defense attorney exception; and extraordinary circumstances exception.OPINION: This opinion addresses the surreptitious recording by attorneys of their conversations with others in the course of legal representation.Is it ethically proper for an attorney in the course of legal representation tosurreptitiously record his or her wire or oral communication with clients,witnesses, opposing parties, opposing counsel, or others?Surreptitious is an adjective defining that which is “[m]ade, done, acquired by clandestine or stealthy means.” Webster’s II New Riverside University Dictionary1166 (1984). Secret recordings made by a party to a conversation without the knowledge or consent of the other party to the conversation are commonly referred to as “surreptitious recordings.” Such recordings are also referred to as “one-party consensual recordings.”The issue is not whether such recordings are legal. Under federal law it is not unlawful “for a person not acting under color of law to intercept a wire, oral, or electronic communication where such person is a party to the communication or where one of the parties to the communication has given prior consent to such interception unless such communication is intercepted for the purpose of committing any criminal or tortious act in violation of the Constitution or laws of the United States or of any State.” 18 U.S.C. §2511(2)(d)(1994). Under Ohio law, the prohibition against interception of communications does not apply to “[a] person who is not a law enforcement officer and who intercepts a wire, oral, or electronic communication, if the person is a party to the communication or if one of the parties to the communication has given the person priorconsent to the interception, and if the communication is not intercepted for the purpose of committing a criminal offense or tortious act in violation of the laws or Constitution of the United States or this state or for the purpose of committing any other injurious act.” Ohio Rev. Code Ann. § 2933.52(B)(4) (Baldwin, 1997). However, the issue addressed herein is whether surreptitious recordings are ethical. The fact that it is lawful does not settle the issue of whether it is ethical.Over twenty years ago, the American Bar Association Committee expressed the view that conversations recorded without the consent of all parties is conduct proscribed by DR 1-102(A)(4). In Formal Op. 337(1974), the ABA Committee on Ethics and Professional Responsibility advised that with the exception noted below “no lawyer should record any conversation whether by tapes or other electronic device, without the consent or prior knowl edge of all parties to the conversation.” Canons 1, 4, 7, and 9 and Ethical Considerations 1-5, 4-4, 4-5, 7-1, 9-2, and 9-6 were cited in support of the conclusion. The stated exception was that “[t]here may be extraordinary circumstances in which the Attorney General of the United States or the principal prosecuting attorney of a state or local government or law enforcement attorneys or officers acting under the direction of the Attorney General or such principal prosecuting attorneys might ethically make and use secret recordings if acting within strict limitations conforming to constitutional requirements.” ABA, Formal Op. 337 (1974).Some states take the approach that it is not unethical per se for a lawyer to record his or her conversations without the consent or prior knowledge of the other parties to the conversation. See e.g., Hawaii SupCt, Formal Op. 30 (Modification 1995) (advising that it is subject to case by case review); Mississippi Bar, Op. 203 (1992); New York County Lawyers’ Ass’n, Op. 696 (1993); Oklahoma Bar Ass’n, Op. 307 (1994); Utah State Bar, Op.96-04 (1996).Some states follow the ABA view, prohibiting surreptitious recordings by attorneys except for law enforcement attorneys and prosecuting attorneys. See e.g., Dallas Bar Ass’n, Ops. 1991-02 (1991), 1981-5 (1981); State Bar of Texas, Ops. 514 (1995), 392 (1978). Some states recognize an exception for both prosecuting attorneys and criminal defense attorneys. See e.g., State Bar of Arizona, Op. 90-02 (1990) (extending the criminal law enforcement exceptions of Arizona Op. 75-13 (1975) to lawyers who represent criminal defendants); Kentucky Bar Ass’n, Op. E 279 (1984) (permitting criminal defense attorney to record witnesses); Tennessee SupCt, Formal Op. 86-F-14(a) (1986) (recognizing exceptions for prosecutors and criminal defense attorneys). Some states also acknowledge an exception for secret recordings of an utterance that is itself a crime. See State Bar of Arizona, Op. 90-02 (1990); Tennessee SupCt, Formal Op. 86-F-14(a) (1986).One state prohibits surreptitious taping without acknowledging an exception. See Virginia State Bar, LEO 1635 (1995), 1324 (1990). One state permits the recording of a telephone conversation, but prohibits the recording of in-person conversation. See Oregon State Bar Ass’n, Op. 1991-74 (1991). One state permits secret recordings of clients, but prohibits secret recordings of other lawyers or witnesses. See Idaho State Bar, Op. 130 (1989). The surreptitious taping of a conversation with opposing counsel hasbeen viewed as ethical. See e.g., North Carolina State Bar Ass;n, Op. 171 (1994). It has also been viewed as unethical. See e.g., State Bar of Arizona, Op. 95-03 (1995). One state advises that routine secret recording of telephone conversations would almost certainly violate the ethical rules, but whether any particular telephone call may be recorded depends on the circumstances of that call. See State Bar of Wisconsin, Op. E94-5 (undated). One state concludes that there are no clear guidelines and that the prudent lawyer should probably avoid surreptitious recording. See State Bar of New Mexico, Op. 1996-2 (1996).Like other states, this Board strives for an interpretation that is reasoned. This Board’s consideration of the issue is based upon DR 1-102(A)(4) of the Ohio Code of Professional Responsibility.DR 1-102(A)(4) A lawyer shall not engage in conduct involvingdishonesty, fraud, deceit, or misrepresentation.The legal profession has a duty of candor. The prohibition in DR 1-102(A)(4) against dishonesty is a reflection of the duty of candor. Although society may change, the duty remains. Individuals still expect candor from attorneys who are officers of the court. Individuals still have some expectations of privacy in our society. This is true despite advances in technology that make recording devices almost imperceptible. There are those who do not expect their private conversations with others to be routinely recorded. With this expectation, their words may not be spoken with the same precision as the words would be written.On the basis of candor and privacy expectations, it would be easy to conclude that surreptitious taping by attorneys in legal representations is unethical. This is our conclusion under routine circumstances; however, circumstances are not always routine, and the Board would be in remiss to ignore necessary exceptions.Valid exceptions to prohibition on surreptitious recording include: prosecuting and law enforcement attorney exception (which applies to criminal law enforcement activity conducted in accordance with statutory, judicial, or constitutional authority); criminal defense attorney exception (which permits zealous representation to protect constitutional rights of a criminal defendant); and extraordinary circumstances exception (which might include attorneys’ needs to defend themselves or their clients against wrongdoing by another). However, with these exceptions the burden would be upon each individual attorney to justify why the facts and circumstances surrounding the surreptitious recording did not violate DR 1-102(A)(4).Although the accurate recall of information is important to attorneys in providing legal representation, this on its own does not persuade the Board to condone the routine use of surreptitious recordings in the practice of law. For those who wish to use taping as a way of assisting the memory, consent may be obtained. The fact that an attorney wants to hide the recording from the other person suggests a purpose for the recording that is not straightforward. Recordings made with the consent of all parties to the communicationare consistent with the ideals of honesty and fair play, whereas recordings made by clandestine or stealthy means suggest otherwise.In conclusion, this Board advises that an attorney in the course of legal representation should not make surreptitious recordings of his or her conversations with clients, witnesses, opposing parties, opposing counsel, or others without their notification or consent. The act of surreptitious recording by attorneys may violate DR 1-102(A)(4) unless the act when considered in the context of the circumstances does not rise to the level of dishonesty, fraud, deceit, or misrepresentation. The burden would be upon each individual attorney to justify on a case by case basis why the facts and circumstances surrounding the surreptitious recording did not violate DR 1-102(A)(4). Recognized exceptions to the prohibition on surreptitious recording include the prosecuting and law enforcement attorney exception; the criminal defense attorney exception; and the extraordinary circumstances exception.Advisory Opinions of the Board of Commissioners on Grievances and Discipline are informal, nonbinding opinions in response to prospective or hypothetical questions regarding the application of the Supreme Court Rules for the Government of the Bar of Ohio, the Supreme Court Rules for the Government of the Judiciary, the Code of Professional Responsibility, the Code of Judicial Conduct, and the Attorney’s Oath of Office.。
SECTION 51 MANUAL FOR:Christie’s 32 on Russell 1937/009420/07INFORMATION REQUIRED UNDER SECTION 51(1)(a) OF THE ACTPostal Address of head of Christie’s 32 on Russell:PO Box 40062, The Village, NELSPRUIT, 1218Physical Address of head of Christie’s 32 on Russell:32 Russell Street; Mbombela 1200Tel. No of head of Christie’s 32 on Russell:013 755 3169Fax. No of head of Christie’s 32 on Russell:086 273 0611Email address of head of Christie’s 32 on Russell:***********************.zaDESCRIPTION OF GUIDE REFERRED TO IN SECTION 10: SECTION 51(1)(b)A guide has been compiled in terms of Section 10 of PAIA by Christie’s 32 on Russell. It contains information required by a person wishing to exercise any right, contemplated by PAIA.This Guide is available for inspection, inter alia, at the office of the offices of Christie’s 32 on Russell at the physical address above and at the SAHRC.THE LATEST NOTICE IN TERMS OF SECTION 52(2) (IF ANY):At this stage no notice(s) has/have been published on the categories of records that areautomatically available without a person having to request access in terms of PAIA.ACTS AND OTHER LEGISLATION HELD AT PHYSICAL ADDRESS BY:Christie’s 32 on Russell•Basic Conditions of Employment 75 of 1997•Employment Equity Act 55 of 1998•Promotion of Access to Information Act 2 of 2000SUBJECTS AND CATEGORIES OF RECORDS HELD AT PHYSICAL ADDRESS BY•Christie’s 32 on Russell•Attendance registers•Correspondence•Founding Documents•Minutes of Management Meetings•Minutes of Staff Meetings•Employee Records•Employment Contracts•Employment Equity Records•General Correspondence•Information relating to Health and Safety Regulations•Pension and Provident Fund Records•Performance Appraisals•Personnel Guidelines, Policies and Procedures•Remuneration Records and Policies•Staff Recruitment Policies•Statutory Records•Training Records•Brochures on Company Information•Client and Customer Registry•Contracts•Marketing and Future Strategies•Marketing Records•Suppliers Registry•Asset Register•Banking Records•Financial Transactions•Insurance Information•Stock Records•Tax Records (company and employee)DETAIL ON HOW TO MAKE A REQUEST FOR ACCESS - SECTION 51(e)The requester must complete Form B and submit this form together with a request fee, to the head of the private bodyPlease see annexure 1 for Form BANNEXURE 1FORM BREQUEST FOR ACCESS TO RECORD OF PRIVATE BODY (Section 53(1) of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) [Regulation 10] A. Particulars of private body The Head: B. Particulars of person requestingaccess to the recordFull names and surname: _________________________________________________________________________ Identity number: ____________________________________________________________________________ Postal address: _________________________________________________________________________________ Fax number: ___________________________________________________________________________________ Telephone number: _____________________________________________________________________________ E-mail address: __________________________________________________________________________________ Capacity in which request is made, when made on behalf of another person:C. Particulars of person on whose behalf request is madeFull names and surname: _________________________________________________________________________ Identity number: _______________________________________________________________________________ D. Particulars of Record1 Description of record or relevant part of the record:2 Reference number, if available:3 Any further particulars of record:E. FeesReason for exemption from payment of fees:F. Form of access to record1.2.If the record consists of visual images3.4.G. Particulars of right to be exercised or protected1. Indicate which right is to be exercised or protected:_______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________2. Explain why the record requested is required for the exercise or protection of the aforementioned right:_______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ H. Notice of decision regarding request for accessHow would you prefer to be informed of the decision regarding your request for access to the record?_______________________________________________________________________________________________ Signed at__________________________ This ______ day of ___________________20__________________________________________________________SIGNATURE OF REQUESTER / PERSON ON WHOSE BEHALF REQUEST IS MADE。
Information & Communications Technology in Business :An Introduction(DE3K 35)NAME:SCN:CLASS:Introduction (3)Section1introduced for functions of management (3)Section2Three types of information system .................................................. .4 Section3Two pieces of current legislation .. (5)Section4Three data communication systems ................................................... .7 Section5Two benefits for each of the three data communication systems .. (8)Section6Three threats to security of networked information (9)Section? Three ICT innovations in term of their relevance to the company. (10)Reference (11)IntroductionThe body of this report consists of seven parts that includes different management needs different information, three types of information system, two pieces of current legislation, three data communication systems, two benefits for three data communication, three threats to security of networked information, three ICT innovation of company.Sectionl introduced fOr functions of managementcoordimtionFigure1 functions of managementStrategic manager: Connor Webster is strategic manager of Crown Catering Service Company. Strategic manager need some information to developing Catering Services Company. The information includes an internal information staffing needs. The company should meet the needs of staff. So that staffs work harder. External information includes market trends. Companies understands the market trends conducive to the development. Catering Services Company,s Strategic Manager through the information to formulate long-term planning andsetting objectives and policy. The long-term planning is 3-5 year target. Catering Services Company. Catering Services Company through object and policy to developing company.Tactical Manager: Crown Catering Services Company has about 20 branches is tactical manager. The tactical manager needs information includes four kinds of internal information and one external information. Four kinds of internal information includes productivity, improve productivity can improve the efficiency of the work. Variance analysis can show difference between the planned and actual production. Tactical manager needs Cash Flows and Budget,s information to do budgetary control and monitoring. External information includes current market data and opponent,s policy related. The tactical manager through information to obtaining resources monitoring and developing operational policies and objectives.Operational Manager: Crown Catering Services Company,s sales manager is operational manager. Operational managers needs real-time and specific business information. Operational managers to responsible for routine activity business information, monitoring of frontline staff, ensuring effective use of resources, rating to staff of different levels, monitor employee attendance hours worked and overtime. Low levels of responsibility affecting individuals.Section2Three types of information systemDSSOperational manager using decision support systems. Decision support systems are interactive systems that rely on hardware and software to support managers in the decision making process and a highly flexible and interactive IT system that is designed to support decision making when the problem is not structured. Connor Webster can use that to do market survey project. The benefits of DSS for Crown Catering Services Company includes optimization and forecasting work completed, simulate scenarios and for easy to Crown Catering Services development of contingency plans in advance, understand work processes, prevent the potential danger.ESExpert System aimed to duplicate what an expert or number of experts would do in a given situation. Expert system is suitable for tactical manager. ES system can help Crown Catering Services company solve complex problems and make decisions. The ES,s benefits includes put together structured data, defined area and hands complex logic.EISEIS,s definition is any kind of information system which improves the functions of an enterprise business processes by integration. Strategic manage can use EIS to precise find information in many fields. Fields includes marketing, finance, manufacturing and others. The EIS,s benefits includes provide the efficiency of decision makers, timely decision, improve the tracking information for Crown Catering Services, provide timely information.Section3Two pieces of current legislationThe Date protection Act (1998):The Data Protection Act governs the processing of information relating to individuals. The Act covers the obtaining, holding and use or disclosure of information.This Act also concerns personal information held about individuals and relates to the followingData processed using an electronic system.Information recorded as part of a relevant filing system.The Data Protection Principles:rmation shall be obtained and pr ocessed ‘fairly and lawfully’.rmation shall only be held for one or more specific and lawful purposes.panies should not hold information that is excessive or is not relevant to thepurposes the company has registered under the Act.rmation held on individuals should be accurate and up-to-date.rmation should not be held for longer than necessary.6.Individuals have the right to see the data held about them and have corrections made ifneed be.panies must take adequate security measures to prevent unauthorized access.8.Data must not be transferred to countries outside the European Union (EU) that providesinadequate protection.Suggestion for Crown Catering Services CompanyCrown Catering Services Company should lawfully use the collect data. Crown Catering Services Company should protect the security of data. Crown Catering Services Company should be accurate and update of individuals. Crown Catering Services Company should be not be held for longer than necessary of data.Computer Misuse Act 1990This legislation protects information stored on computer from unauthorized access, alteration and damage.Unauthorized access, including hacking or internal members of staff using someone else,s password to access restricted information.Ulterior intent with the intention of committing a crime for personal gain.Unauthorized modification to documents.Suggestion for Crown Catering Services CompanyCrown Catering Services Company often give computer virus. Crown Catering Services Company should put the data in a safe place. The company should prohibit employees from using the data for profit. The company should define who can access dataSection4 Three data communication systemsA local area network (LAN) is a computer network that interconnects computers within a limited area. A local area network is contrasted in principle to a wide area network, which covers a larger geographic distance and may involve leased telecommunication circuits, while the media for LANs are locally managed. Limited area includes residence, school, laboratory, or office building. Ethernet over twisted pair cabling and Wi-Fi are the two most common transmission technologies in use for local area networks. A local area network coverage is very small.A wide area network (WAN) is a telecommunications network or computer network that extends over a large geographical distance. Wide area networks are often established with leased telecommunication circuits. Many technologies are available for wide area network links. Examples include circuit switched telephone lines, radio wave transmission, and optic fiber. New developments in technologies have successively increased transmission rates. Therefore, the WAN communication requirements and complexity are high.The Internet is the global system of interconnected computer networks that use the Internet protocol suite (TCP/IP) to link billions of devices worldwide. Common methods of Internet access by users include dial-up with a computer modem via telephone circuits, broadband over coaxial cable, fiber optics or copper wires, Wi-Fi, satellite and cellular telephone technology. The shortcoming of internet includes very vulnerable to intentional attacks.Sections Two benefits for each of the three data communication systemsLocal area networkEnables the sharing of hardware on the network. Crown Catering Services Company can use local area network to share printer that can improve work efficiency.Saves duplication of work within the organization. Local area network can help Crown Catering Services Company to Saves duplication of work.InternetThe use of email as a communication tool. Staff use the internet to send email that easy and save time.It enables you to create links with customers and suppliers. Crown Catering Services Company,s staff can uses internet links with customers and suppliers to handles business.Wide area networkIncreased security of data that is backed up on file service and restricted access through the use of passwords. Crown Catering Services Company use Wide area network to enhanced data security.Networks also allow data to be exchanged with suppliers and online payment facilities, making them much more efficient. Network can help Crown Catering Services Company with suppliers to exchanged data and online payment.Section6 Three threats to security of networked informationHackers"Hacker" means research outsmart computer security system staff. Use of public communications networks, such as Internet and telephone system, without permission, to load other system Suggests:The Crown Catering Services Company should give data encryption in order to prevent hacker attacks, the Crown Catering Services Company to supervise everyone access to data to rule out the hackers.Natural DisastersNatural disasters can destroy hardware store data, such as earthquakes and floods can destroy hardware,s data.SuggestsCrown Catering Services Company can build a database without a place of natural disasters. The company regularly updates and backup of data.Computer VirusesComputer Viruses: Compilers is inserted in a computer program function or destruction of computer code data, can affect computer use, a set of computer instructions, or self-replicating code.SuggestsThe Crown Catering Services Company save data to a computer install anti-virus software upgrade to the latest version, and open real-time monitoring and give people complex passwords to access the data.Section? Three ICT innovations in term of their relevance to the companyF2b2CF2b2C is a new e-commerce business model. F2b2C is the Factory-to-business-to- Consumer. Consumers through the Internet and business communications with company. Company give customers personalized products, the company can provided produces directly to the customer. Crown Catering Services Company can use F2b2C model to meet the needs of individual customers and directly to the hands of customers. So F2b2C can help Crown Catering Services Company increase work efficiency and customer,s satisfaction and cut costs.VoIPVoice over Internet Protocol is Allows you to send voice communication over the Internet, avoiding the long-distance telephone charges, you would normally receive from your long-distance carrier. Crown Catering Services Company can use V oIP to contact suppliers and customers talk about business, the company use VoIP can cut costs. VoIP can Catching on quickly in the business world. But V olP has limitations, such as not everyone has high-speed in-home Internet access.Physiological InteractionPhysiological interfaces will actually capture and use your real body characteristics. Crown Catering Services Company can uses physiological interfaces to make password for produced important data. Physiological interfaces can produced data and prevent hackers and virus attacks. Physiological interfaces is benefits for Crown Catering Services Company to produced data.ConclusionTechnology is become important for business. The report introduce different ways to 10developing Crown Catering Services Company,s business. Crown Catering Services Company can use technology to provide better services for customers. Finally, I hope the Crown Catering Services Company is getting better.ReferenceDavid Kroenke, Using Management Information Systems, Chapter 5, Prentice Hall, 2007 David Kroenke, Using Management Information Systems, Chapter 11, Prentice Hall, 2007Stephen, Haag; Maeve, Cummings; Amy, Phillips. Management Information Systems for the Information Age. 6ed. McGraw-Hill, 2007。
Dell™ PowerConnect™ 2216/2224/2324 Switches User's GuideIntroductionTroubleshooting Getting HelpNotes, Notices, and CautionsInformation in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved.Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.Trademarks used in this text: Dell , the DELL logo, Inspiron , Dell Precision , Dimension , OptiPlex , Latitude, PowerEdge , PowerVault , PowerApp , Axim , DellNet , and PowerConnect are trademarks of Dell Inc.Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Models PowerConnect 2216, PowerConnect 2224, PowerConnect 2324 January 2004 Rev. A00NOTE: A NOTE indicates important information that helps you make better use of your system.NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.Back to Contents PageIntroductionDell™ PowerConnect™ 2216/2224/2324 Switches User's GuidePackage ContentsFront Panel IndicatorsConnecting DevicesTypical DeploymentsClass-of-ServiceMounting Kit InstructionsTechnical InformationDell™ PowerConnect™ switches provide 10/100-Mbps Gigabit or 10/100/1000-Mbps Gigabit Ethernet connectivity. The switches have the following features: l Switch ports¡ PowerConnect 2216 — 16 ports, 10/100-Mbps Gigabit¡ PowerConnect 2224 — 24 ports, 10/100-Mbps Gigabit¡ PowerConnect 2324 — 24 ports, plus two additional RJ-45 Gigabit Ethernet ports, 10/100/1000-Mbps Gigabit.l Complies with IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX, IEEE 802.3z/ab 1000Base-Tl Tag-based IEEE 802.1p Class-of-Service with two priority queues per portl IEEE 802.3x PAUSE frames flow control in full-duplex operationl Automatic negotiation for speed and full- and half-duplex mode on all portsl Backpressure flow control in half-duplex operationl Collision detection on all portsl Auto MDI/MDIXl 8K MAC address entries supportedl Comprehensive LED indicator panel to monitor overall switching conditionl 19-inch rackmountable and wallmountable, standard 1U chassisl Internal power supplyPackage ContentsBefore you install a switch, verify that your package contains the following items:l Switchl Self-adhesive rubber pads for desktop installationl Kit for 19-inch rack installationl Kit for wallmount installation of 16- and 24-port switchesl PowerConnect 2216/2224/2324 Switches CDl AC power cordFront Panel IndicatorsYour PowerConnect switch contains two rows of LEDS that provide information about connection speed, data activity, and duplex operation mode.Power (POWER) LEDl Green — The switch is powered on.l Off — The switch is off.10/100 Ports Link/Activity (SPD/LNK/ACT) LEDl Steady green — A 100-Mbps link has been established, but no data is being transmitted or received.l Blinking green — A 100-Mbps link has been established and data is being transmitted or received.l Steady amber — A 10-Mbps link has been established, but no data is being transmitted or received.l Blinking amber — A 10-Mbps link has been established and data is being transmitted or received.l Off — No link has been established.10/100/1000 Ports Link/Activity (SPD/LNK/ACT) LED (2324 only) l Steady green — A 1000-Mbps link has been established, but no data is being transmitted or received.l Blinking green — A 1000-Mbps link has been established and data is being transmitted or received.l Steady amber — A 10-Mbps or 100-Mbps link has been established, but no data is being transmitted or received.l Blinking amber — A 10-Mbps or 100-Mbps link has been established and data is being transmitted or received.l Off — No link has been established.Duplex Mode/Collisions (FDX/HDX) LEDl Steady green — The port is operating in full-duplex mode.l Blinking green — Collisions are occurring on the port.l Off — The port is operating in half-duplex mode.Figure 1-1. PowerConnect 2216Figure 1-2. PowerConnect 2224Figure 1-3. PowerConnect 2324Connecting DevicesRJ-45 Switch PortsRJ-45 connectors are located on the front panel of the switch.All ports can negotiate full- and half-duplex modes automatically. These switching ports allow users to connect the switches to 10Base-T and 100Base-T on ports 1-16 (2216), ports 1-24 (2224, 2324) and 1000Base-T devices on uplink ports 25 and 26 on the 2324.Connecting Two or More Switches TogetherEach port supports Auto MDI and MDIX functionality. When cascading with other switches or hubs, each port can connect directly to a switch or hub with straight-through twisted-pair cable (see Figure 1-4).Figure 1-4. Cascading SwitchesNOTE: Ensure that Category 5E (CAT 5E) cabling is used for connecting devices at 1000-Mbps Gigabit Ethernet speed. NOTE: Do not connect two switches together with more than one cable. Using multiple cables to connect switches can create a loop and cause collisions.Connecting Switches to Other DevicesBy connecting a switch to other devices, you can form a small network. All the RJ-45 ports support Auto MDI/MDIX and therefore automatically detect the type of cable used to connect the network device. Crossover or straight-through networking cables can be used to connect PCs as well as other networking devices like hubs or routers to the switch. All ports on the switch automatically negotiate speed and whether to operate in full duplex or half duplex.Typical DeploymentsYour switch can be deployed in small and large workgroups. Figure 1-5 depicts a typical small workgroup network that has a limited number of attached devices. Figure 1-6 Figure 1.6 depicts a typical large workgroup that has several groups of individuals not all working in the same physical area.Figure 1-5. Small WorkgroupFigure 1-6. Large WorkgroupClass-of-ServiceThe switch supports tag-based prioritization following the IEEE 802.1p standard. The eight levels of IEEE 802.1p priority are mapped to the two priority queues of each port. For each port, the two priority queues are scheduled following a Weighted Round Robin scheme.3. Place the switch against the wall and mark the wall through the holes of the brackets.4. Drill holes in the wall for the brackets and install the appropriate mounting hardware (not supplied).5. Place the switch against the wall so that the bracket holes align with the holes in the wall.6. Insert and tighten the screws through each of the mounting brackets.Back to Contents PageGetting HelpDell™ PowerConnect™ 2216/2224/2324 Switches User's GuideTechnical AssistanceDell Enterprise Training and CertificationProblems With Your OrderProduct InformationReturning Items for Warranty Repair or CreditBefore You CallContacting DellTechnical AssistanceIf you need assistance with a technical problem, use Dell's extensive suite of online services available at Dell™ Support at for help with installation and troubleshooting procedures. For more information, see "Online Services."If you cannot resolve the problem using the online services, call Dell for technical assistance. See "Contacting Dell."NOTE: Call technical support from a phone near or at the system so that technical support can assist you with any necessary procedures.For instructions on using the technical support service, see "Technical Support Service" and "Before You Call."NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.Online ServicesYou can access Dell Support at . Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.You can contact Dell electronically using the following addresses:l World Wide Web//ap/ (Asian/Pacific countries only)/jp (Japan only) (Europe only)/la (Latin American countries)www.dell.ca (Canada only)l Anonymous file transfer protocol (FTP)/Log in as user:anonymous, and use your e-mail address as your password.l Electronic Support Service***************.com******************(Asian/Pacificcountriesonly) (Japan only) (Europe only)l Electronic Quote Service**********************************(Asian/Pacificcountriesonly)*********************(Canadaonly)l Electronic Information Service*************AutoTech ServiceDell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems.When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact information for your region.Automated Order-Status ServiceTo check on the status of any Dell™ products that you have ordered, you can go to , or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region.Technical Support ServiceDell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers.To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region.Dell Enterprise Training and CertificationDell Enterprise Training and Certification is available; see /training for more information. This service may not be offered in all locations.Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip available when you call. See the contact information for your region.Product InformationIf you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at . For the telephone number to call to speak to a sales specialist, see the contact information for your region.Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.For the telephone number to call, see the contact information for your region.2. Include a copy of the invoice and a letter describing the reason for the return.3. Include a copy of any diagnostic information.4. Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diskettes, and guides) if the returnis for credit.5. Pack the equipment to be returned in the original (or equivalent) packing materials.You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect-on-delivery (C.O.D.) packages are not accepted.Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you.Before You CallIf possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the system. You may be asked to relay detailed information during operations, or try other troubleshooting steps possible only at the system itself. Ensure that the system documentation is available.Contacting DellCAUTION: Before servicing any components inside your system, see your System Information Guide for important safety information.Back to Contents PageDell™ PowerConnect™ 2216/2224/2324 Switches User's GuideBack to Contents PageBack to Contents PageDell™ PowerConnect™ 2216/2224/2324 Switches User's Guide Table 1-1. Tag-Based Prioritization 10Table 1-2. Specifications 13Table 2-1. Basic Troubleshooting 15Back to Contents PageBack to Contents PageDell™ PowerConnect™ 2216/2224/2324 Switches User's GuideInformation in this document is subject to change without notice.© 2003 Dell Inc. All rights reserved.Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.Trademarks used in this text: Dell , the DELL logo, Inspiron , Dell Precision , Dimension , OptiPlex , Latitude, PowerEdge , PowerVault , PowerApp , Axim , DellNet , and PowerConnect are trademarks of Dell Inc.Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.Models PowerConnect 2216, PowerConnect 2224, PowerConnect 2324December 2003 Rev. A00Back to Contents PageNOTE: A NOTE indicates important information that helps you make better use of your system.NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.。
Heroes, in my eyes, are not just the largerthanlife figures from history books or the superheroes from comic strips. They are the everyday people who, through their actions and spirit, inspire us and make us see the world in a different light. These unsung heroes possess an unwavering belief and a selfless dedication that transcends the ordinary and touches our hearts.One sunny weekend, as my family and I were enjoying a leisurely walk in the park, I noticed an elderly man who stood out from the crowd. He was meticulously picking up litteraround the lakeside, his hands moving with a grace that belied their age and weariness. His hands, once strong and steady, were now wrinkled and gnarled, yet they continued to work tirelessly, collecting every piece of trash with a sense of purpose.It was as if he was performing a sacred ritual, honoring the environment and the community.Curious, I approached him and asked why he was doing this. He looked up at me with a smile that carried the wisdom of years and said, This is what I should do. Protecting the environment is protecting ourselves. His simple yet profound statement struck me like a bolt of lightning, illuminating the truth that heroes are not just those who perform grand acts of bravery they can alsobe those who quietly contribute to society, making a difference in their own small yet significant ways.This encounter with the elderly man was not an isolated incident. Throughout my life, I have come across many other inspiring individuals whose stories have left a lasting impression on me. I remember the farmer who worked tirelessly in the fields, his sunburned face and calloused hands a testament to his hard work and perseverance. He toiled day and night,ensuring that we have food on our tables. His dedication to his work and his contribution to our sustenance made me realize the true meaning of being a hero.Then there was the firefighter, a beacon of bravery and selflessness. He fearlessly charged into burning buildings, risking his own life to save others. His face, etched with determination and courage, was a sight to behold. As he fought the raging inferno, he embodied the spirit of a hero, reminding us that heroes are not just characters in stories they are real people who put their lives on the line for the greater good.The quality that I believe defines a hero the most is their selflessness and dedication. Heroes do not seek rewards orrecognition they simply want to make the world a better place. Their actions are driven by a deep sense of responsibility and commitment to a cause greater than themselves. It is because of these heroes that our society is more harmonious, progressive, and resilient.Reflecting on my own journey of growth, I have faced many challenges and setbacks. There were times when I felt overwhelmed and ready to give up. However, whenever I thinkof the stories of these heroes, I regain my strength and motivation. They have taught me that to become a better person, I must persevere and overcome obstacles through my own efforts. Their examples have shown me that anyone can be a hero if they have the heart and the will to act.Heroes are not distant figures they are among us. They may be the elderly man picking up litter in the park, the farmer toiling in the fields, or the firefighter charging into a burning building. If we look closely, we can find them in the most unexpected places. Their deeds and spirits can inspire us to be better people and to strive for a better world.Let us pay tribute to these heroes and take them as role modelsin our pursuit of dreams and goals. They remind us that heroism is not about grand gestures or extraordinary powers it is about the small, everyday acts of kindness, dedication, and selflessness that make a difference in the world. By emulating their spirit, we can all become heroes in our own right, contributing to a brighter and more compassionate future.In a world that often seems filled with negativity and strife, it is essential to recognize and celebrate the heroes among us. They are the ones who bring light into our lives, showing us that even in the face of adversity, there is hope, strength, and the potential for greatness. So, let us honor these unsung heroes, learn from their examples, and carry their spirit forward in our own lives. Together, we can create a world filled with heroes, where every act of kindness and dedication is recognized and cherished.。
Service overviewThe HP SmartFriend Service helps you solve a wide range of technical issues that may arise with your PCs and tablets. HP SmartFriend connects you with certified agents who can remove viruses, improve PC performance, solve software errors, and connect your devices to a wireless network.Expertise at your serviceLearn how to connect to the Internet wirelessly, install software, or get help troubleshooting your PC and tablet with friendly, accessible SmartFriend technology experts. Any time you need help or have a “how-to” question, HP agents are waiting to answer your call. They can even teach you new ways to use your PC.Protected remote accessWith protected remote access, you can sit back and relax while a certified expert from HP guides you through a solution—right before your eyes on your PC screen.Expert help with any PC or tablet brandGet answers to your technology questions. SmartFriend can help no matter what brand of PC or tablet you own. The HP SmartFriend Service covers personal computers runningMicrosoft® Windows®, and Chrome OS, and tablets running Android OS, Windows 8, Windows RT, and Apple iOS. A detailed list of covered applications is available under the section “Coverage” in this document.Service features*Virus removal HP agents help remove viruses, spyware, and malware.Errortroubleshooting HP SmartFriend agents help you avoid wasteful and frustrating computer downtime. When trouble arises, you have one place to call to troubleshoot all typical hardware and software products.“How-to” assistanceHP service agents can give you information on product features, answerinstallation and configuration questions, and provide advice on ways to improve connectivity to the Internet. The HP service agent can also answer select “how-to” questions not addressed by your product manual, and help solve problems not covered by your standard warranty or extended service plan.Softwareinstallation and configuration Agents provide support for the proper installation and updating of supported software. Software application usage assistance for supported applications is also included.Connectivity assistance HP provides answers and guidance to your connection questions, and helps you if you are experiencing difficulties in setting up a wired or wireless network connection or connecting and using peripherals on your PCs.Block unwanted tracking Service agents can offer you guidance on how to better protect yourself from online tracking by third parties.Phishing and identity theft Agents provide tips to help you identify theft threats early to better protect you from scams, like phishing and identity theft.Social media privacy support Agents help you customise and edit privacy settings for social media accounts.Parental control set-up andtroubleshootingHP provides assistance in configuring parental controls that help protect your family from accessing the wrong content on the Internet.* Features apply to all HP SmartFriend Service optionsService benefits• I mproved system performance and reduced downtime caused by software issues • A vailability of an HP service technician who can answer select “how-to” questions • S implified search for answers to userquestions with a dedicated phone number • Predictable support costs Service feature highlights • Virus removal • Error troubleshooting • “How-to” assistance• Software installation and configuration • Connectivity assistance• Block unwanted third-party tracking • Phishing and identity theft • Social media privacy support• Parental control set-up and troubleshooting • Software application usage assistance • S oftware configuration and installation assistance• PC migration assistance • PC connectivity assistance • PC security assistanceData sheetHP SmartFriend ServiceHP Care Pack ServicesSpecifications**Service featuresFeature Delivery specificationsSoftware application usage assistance Software application usage assistance provides registered users with access to HP’s technical resources, via telephone, for help in resolving problems encountered with computing or software applications. Support calls are answered by the next available technical resource. Usage assistance includes providing information on product features, answering installation and configuration questions, and advising on connectivity and component functionality issues.Software configuration and installation assistance Installation configuration assistance provides telephone advisory support to registered users on the proper installation and updating of supported Customer-installable software. Installation assistance does not include walking the registered user through an entire installation, and it is limited to answering specific questions encountered during the installation process.PC migration assistance Users migrating data from one PC to another can get advice and guidance on how to best complete this task.PC connectivity assistance PC connectivity assistance provides answers and guidance to end users who have questions or who are experiencing difficulties in setting up a wired or wireless network connection or connecting and using peripherals on their PCs.PC security assistance PC security assistance provides support against unwanted tracking, phishing, and identity theft, social media privacy support, and parental control set-up and troubleshooting.** S pecifications apply to all HP SmartFriend options.Service-level optionsOption Delivery specificationsCoverage window Service is available between 8:30 a.m. and 8:00 p.m. local time, Mondaythrough Friday and between 10:00 a.m. and 6.00 p.m. local time, onSaturday, excluding HP holidays. Service calls are answered by the newavailable technical resource.Visit HP SmartFriend terms and conditions at /uk/smartfriend foradditional termsService length HP offers different service options with different lengths including: Oneincident, 1 month, 3 months, 6 months, 12 months and 1 year monthlysubscription. Please see details below.2Service optionsOption Delivery specificationsSubscription Service - 1 year duration HP SmartFriend 1 year Subscription Service for up to 3 primary devices (see service eligibility). See service Features, Specifications and Coverage for details.Subscription Terms:• Duration: 12 months from purchase or 12 months from registration if customers buys the Service from an HP reseller• Only if customer purchases the Services from an HP reseller, requires registration within thirty (30) days after purchase. If customer does not register HP is not obliged to provide Services and any pre-paid service charges will not be returned.• See HP SmartFriend terms and conditions for additional termsPrepaid Service – 1 month HP SmartFriend 1 month Prepaid Service for up to 3 primary devices (see service eligibility). See service Features, Specifications and Coverage for details.Prepaid Terms:• Duration: 1 month from purchase• See HP SmartFriend terms and conditions for additional termsPrepaid Service – 3 months HP SmartFriend 3 month Prepaid Service for up to 3 primary devices (see service eligibility). See service Features, Specifications and Coverage for details.Prepaid Terms:• Duration: 3 months from purchase• See HP SmartFriend terms and conditions for additional termsPrepaid Service – 6 months HP SmartFriend 6 month Prepaid Service for up to 3 primary devices (see service eligibility). See service Features, Specifications and Coverage for details.Prepaid Terms:• Duration: 6 months from purchase• See HP SmartFriend terms and conditions for additional termsPrepaid Service – 12 months HP SmartFriend 12month Prepaid Service for up to 3 primary devices (see service eligibility). See service Features, Specifications and Coverage for details.Prepaid Terms:• Duration: 12 months from purchase• See HP SmartFriend terms and conditions for additional termsPrepaid Service – One incident HP SmartFriend One Incident Prepaid Service for 1 primary device. See service Features, Specifications and Coverage for details.One Incident Terms:• Services must be used by the Customer within 30 days after purchase • See HP SmartFriend terms and conditions for additional terms3CoverageHP SmartFriend Service supports many third-party software applications and utilities that function on any personal computer.Supported ProductsCategory Product Type ProductHardware PCs & tabletsDesktop PCLaptopsNetbooksTabletsPeripheralsSmartphonesPrintersScannersDVD DrivesVideo/ Sound CardsUSB DevicesCD/DVD WritersHard DrivesMonitorsKeyboards- Wired & WirelessNetworking RoutersWireless access pointsSoftware Internet BrowsersInternet ExplorerFirefoxChromeContact Management ACT!GoldmineE-MailMicrosoft OutlookCommonly-used email applications(Gmail, Yahoo, AOL, etc.)Word Processing Microsoft WordMicrosoft Works Spreadsheets Microsoft Excel Presentations Microsoft PowerPoint Relational Database Microsoft AccessDesktop Publishing Microsoft PublisherGraphics Microsoft VisioMicrosoft Front PageFinancial ApplicationsMicrosoft MoneyQuickenQuickbooksTurbo TaxDesktop Converters Adobe AcrobatSecurity/ AV/ ASF-Secure Internet Security SuiteMicrosoft Security EssentialsComputer Associates Security SuiteMcAfee Antivirus and ToPsSymantec/ Norton Internet SecurityOther major AV/AS products Project Management Microsoft ProjectCD/DVD Creation Adaptec Easy CD CreatorRoxio Easy CD CreatorFax/ Connectivity Winfax ProAdditional Applications Macromedia ShockwaveMacromedia FlashOperating Systems Windows iOS Android Chrome OS4Share with colleaguesService eligibilityThis service covers a maximum of 3 main devices (PCs or tablets). See full list of supported products related to the main devices under the section “Coverage” in this document.General provisions/Other exclusionsThis service provides telephone advice. Further actions by the Customer might be required to resolve a problem.• Activities or services not clearly specified in this document are excluded from this service. • Defective hardware, as identified during the installation, will be replaced or repaired under the original vendor warranty terms for HP-supplied or HP-supported products.• HP’s ability to deliver this service is dependent upon the Customer’s full and timelycooperation with HP, as well as the accuracy and completeness of any information and data the Customer provides to HP.Learn more at/uk/smartfriendHP Services are governed by the applicable HP terms and conditions of service provided or indicated to the Customer at the time of purchase. The Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with an HP product.© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The onlywarranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.Apple is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. 4AA5-1705EEGB, January 2015。
发邮件投诉酒店的噪音影响了他休息英语作文Subject: Complaint Regarding Noise Disturbance at the Hotel,Dear [Hotel Manager],I hope this email finds you well. I am writing to bring to your attention a matter that has greatly affected my stay at your hotel. I am a guest currently staying in room [Room Number] and unfortunately, I have been experiencing significant noise disturbance that has been disrupting my rest and relaxation.The noise levels in and around my room have been excessive, especially during late hours of the night and early mornings. This has made it difficult for me to get a good night's sleep and has greatly impacted my ability to rest and recharge during my stay at your hotel.I understand that some level of noise is inevitable in a busy hotel environment, but the persistent and disruptive nature of the noise in my room is unacceptable. I kindly request that the necessary measures be taken to address this issue promptly to ensure a comfortable and peaceful stay for all guests.I would appreciate it if you could investigate the source of the noise disturbance and take appropriate action to minimize its impact on my stay. I trust that your team will handle this matter with the utmost professionalism and urgency.I value the quality of service provided by your hotel and I hope that this issue can be resolved promptly to ensure a pleasant experience for all guests. Thank you for your attention to this matter.I look forward to your prompt response and resolution to this issue.Sincerely,[Your Name][Room Number][Contact Information]。
静海区唐官屯中学高三年级开学学情调查英语试卷本试卷分为第Ⅰ卷(选择题)和第Ⅱ卷(非选择题)两部分,共130分,考试用时100分钟。
第Ⅰ卷选择题(共95分)第一部分:英语知识运用(共两节,满分45分)第一节:单项填空(共15小题;每小题1分,满分15分)从A、B、C、D四个选项中,选出可以填入空白处的最佳选项。
1.—I made it at last. I am on top of the world!—________A.Don't fall down! B.Oh, really?C.So far, so good. D.Congratulations.2.How lucky! The boy had a ________ escape when he ran across the road in front of the bus.A.fine B.short C.close D.narrow3.—What happened to her?—She was ________ to hospital with a soaring temperature.A.adapted B.adjusted C.admitted D.adopted4.—Hi, it's time we worked out a plan for the research project.—Sorry, I'm not available right now. I ________ for the upcoming final exam.A.am preparing B.preparedC.have prepared D.will be preparing5.—You couldn't have chosen any present better for me.—________.A.Oh, don't complain about a giftB.I'll give you a better one next timeC.I'm glad you like it so muchD.Oh, nothing much6.I've made some really good friends at the gym. Talking to people as you ________ is a good way to get to know them.A.get down B.stand by C.hang out D.work out7.Robert went to Shanghai in his 20s, ________ several years later, he became a manager.A.when B.where C.which D.who8.My skating teacher was really great and ________ I knew it, I was able to skate!A.before B.since C.until D.after9.It wasn't until I ________ took part in the activity that I understood the meaning of it.A.actively B.personally C.rarely D.normally10.I have one regret about the time I spent in high school: I ________ more advanced classes that are really helpful in college.A.couldn't have taken B.should have takenC.needn't have taken D.must have taken11.You'd better communicate with each other sincerely, and I hope to see your conflict________ by tomorrow.A.was to be solved B.has been solvedC.will have been solved D.had been solved12.The harmful effects that smog can have on people's health are one of the top ________ of those who live in some cities.A.concerns B.conflictsC.characters D.charges13.We have been informed of the strict rules ________ for garbage sorting in the near future.A.adopted B.to adoptC.to be adopted D.having adopted14.One of the biggest culture differences I noticed in London was ________ the people of London conducted themselves.A.that B.how C.what D.why15.—How are things going, Mr.White?—Well, they have set out to deal with the present situation ________ they think deserves their immediate attention.A.what B.where C.when D.which第二节:完形填空(共20小题;每小题1.5分,满分30分)阅读下面短文,掌握其大意,然后从16~35各题所给的A、B、C、D四个选项中,选出最佳选项。
英语专业软著题目1、For more information, please _______ us as soon as possible. [单选题] *A. confidentB. confidenceC. contact(正确答案)D. concert2、I _______ no idea of where the zoo is. [单选题] *A. thinkB. getC. have(正确答案)D. take3、This seat is vacant and you can take it. [单选题] *A. 干净的B. 没人的(正确答案)C. 舒适的D. 前排的4、The car _______ after forty minutes driving, so he didn’t have the interview on time. [单选题] *A. broke down(正确答案)B. broke inC. broke outD. broke up5、--All of you have passed the test!--_______ pleasant news you have told us! [单选题] *A. HowB. How aC. What(正确答案)D. What a6、I like booking tickets online,because it is _______. [单选题] *A. boringB. confidentC. convenient(正确答案)D. expensive7、There is something wrong with my teeth. I’ve had?a _______. [单选题] *A. toothache(正确答案)B. headacheC. stomachacheD. heartache8、_____ whether robots will one day have vision as good as human vision. [单选题] *A. What is not yet knownB. It is not yet known(正确答案)C. As is not yet knownD. This is not yet known9、—Are these your sheep? [单选题] *A)on grass at the foot of the hill.(正确答案)B. feedC.is fedD. is feeding10、The strawberries ______ fresh. Can I taste (品尝) one?()[单选题] *A. watchB. tasteC. soundD. look(正确答案)11、If it _______ tomorrow, I won’t go there. [单选题] *A. rains(正确答案)B. is rainingC. will rainD. would rain12、My sister _______ listen to music when she was doing her homework.[单选题] *A. used to(正确答案)B. use toC. is used toD. uses to13、Bliss, who worked in an information centre, began to work on the book in 1 [单选题] *A. 策划B. 上班C. 写作(正确答案)D. 销售14、My brother is _______ actor. He works very hard. [单选题] *A. aB. an(正确答案)C. theD. one15、100.The bus can ______ you to the Great Wall. [单选题] *A.leaveB.take(正确答案)C.changeD.spend16、Though my best friend Jack doesn’t get()education, he is knowledgeable. [单选题] *A. ManyB. littleC. fewD. much(正确答案)17、This is _________ my father has taught me—to always face difficulties and hope for the best. [单选题] *A. howB. whichC. that(正确答案)D. what18、Grandpa pointed to the hospital and said, “That’s _______ I was born?”[单选题] *A. whenB. howC. whyD. where(正确答案)19、_______ clever boy he is! [单选题] *A. What a(正确答案)B. WhatC. HowD. How a20、Jane and Tom _______ my friends. [单选题] *A. amB. isC. are(正确答案)D. was21、_______, making some DIY things is fashionable. [单选题] *A. Stand outB. In ones opinionC. In my opinion(正确答案)D. Out of fashion22、His mother’s _______ was a great blow to him. [单选题] *A. diedB. deadC. death(正确答案)D. die23、Grandfather lives with us. We all _______ him when he gets ill. [单选题] *A. look after(正确答案)B. look atC. look forD. look like24、Don’t ______. He is OK. [单选题] *A. worriedB. worry(正确答案)C. worried aboutD. worry about25、Tom’s sister is a nurse. I met _______ in the street yesterday . [单选题] *A. sheB. hersC. himD. her(正确答案)26、Why don’t you _______ the bad habit of smoking. [单选题] *A. apply forB. get rid of(正确答案)C. work asD. graduate from27、I arrived _____ the city _____ 9:00 am _______ April [单选题] *A. at, in, atB. to, on, atC. in, or, atD. in, at, on(正确答案)28、Boys and girls, please _______ your favorite book here and show it to us next class. [单选题] *A. bring(正确答案)B. sellC. buyD. take29、Comparatively speaking, of the three civil servants, the girl with long hair is _____. [单选题] *A. more helpfulB. extremely helpfulC. very helpfulD. the most helpful(正确答案)30、In winter, animals have a hard time_____anything to eat. [单选题] *A.to findB.finding(正确答案)C.foundD.to finding。
A Suite of Activity-Based Probes for Human Cytochrome P450 EnzymesAaron T. Wright, Joongyu D. Song, and Benjamin F. Cravatt*SUPPORTING INFORMATIONSynthesis and Characterization of New Activity-Based Probes. Probe 2. 12 (30 mg, 0.21 mmol), HOBt (33 mg, 0.25 mmol), EDCI (47 mg, 0.25 mmol), and NMM (0.05 mL, 0.41 mmol) were dissolved in CH3CN/DMF (2/1, 1.6 mL) at rt. After 15 min hex-5-yn-1-amine (30 mg, 0.23 mmol) was added portionwise and the solution stirred for 4 h. The reaction was diluted with ethyl acetate (4 mL), washed with 10% citric acid (2 × 5 mL), NaHCO3 (sat) (2 × 5 mL), and brine (2 × 5 mL), and dried with Na2SO4. The organic solvents were removed in vacuo and further purified over silica (hexanes/ethyl acetate (75/25)) yielding 2 (34 mg, 0.15 mmol, 71%) as a white solid. 1H NMR (400 MHz, CDCl3): δ 1.62 (m, 2H), 1.75 (m, 2H), 1.98 (t, J = 3.5, 1H), 2.26 (dt, J = 2.8, 6.8, 2H), 3.20 (s, 1H), 3.48 (q, J = 6.8, 2H), 6.33 (s, NH), 7.53 (d, J = 8.4, 2H), 7.72 (d, J = 8.4, 2H).13C NMR (400 MHz, CDCl3): δ 18.29, 25.91, 28.80,39.77, 69.02, 79.62, 82.92, 84.17, 125.42, 127.01, 132.43, 134.82, 166.93. HR-MS m/z calcd for C15H16NO (M + H): 226.1226. Found: 226.1223.S1(16) 1-ethynyl-2-naphthoic acid.15 (66 mg, 0.23 mmol) was dissolved inethanol/CH2Cl2 (3/2, 0.60 mL) and cooled to 0 °C. NaOH (1.0 M, 0.94 mL, 0.92 mmol) was slowly dripped in over 10 min. The reaction was warmed to rt over 2 h, and stirred for an additional 2 h. The reaction solution was washed with ether (2 × 4 mL), and the product was precipitated from the aqueous layer upon dropwise addition of HCl (1.0 M). The product was collected by filtration, dissolved in ether (3 mL), washed with H2O (2 × 4 mL), and dried with Na2SO4. The organics were removed and the product was further purified over silica (CH2Cl2/CH3OH (99:1)) yielding 5 (44 mg, 0.22 mmol, 96%) as an off-white solid. 1H NMR (400 MHz, CD3OD): δ 5.30 (s, 1H), 7.74 (m, 2H), 7.86 (d, J = 8.4, 1H), 8.03 (m, 2H), 8.35 (d, J = 9.6, 1H).13C NMR (400 MHz, CD3OD): δ 78.01,88.10, 118.86, 119.13, 124.16, 125.82, 126.50, 126.89, 127.09, 127.54, 132.56, 133.28, 193.19. HR-MS m/z calcd for C13H9O2 (M + H): 197.0597. Found: 197.0592. Probe 3. 16 (15 mg, 0.08 mmol), HOBt (12 mg, 0.09 mmol), EDCI (14 mg, 0.09 mmol), and NMM (0.02 mL, 0.15 mmol) were dissolved in CH3CN/DMF (2/1, 1.0 mL) at rt. After 15 min hex-5-yn-1-amine (11 mg, 0.08 mmol) was added portionwise and the solution stirred for 4 h. The reaction was diluted with ethyl acetate (3 mL), washed with 10% citric acid (2 × 4 mL), NaHCO3 (sat) (2 × 4 mL), and brine (2 × 4 mL), and dried with Na2SO4. The organic solvents were removed in vacuo and further purified over silica (hexanes/ethyl acetate (70/30)) yielding 3 (13 mg, 0.042 mmol, 53%) as a white solid. 1H NMR (400 MHz, CDCl3): δ 1.63 (m, 2H), 1.74 (m, 2H), 1.98 (t, J = 3.6, 1H), 2.26 (dt, J = 2.8, 6.9, 2H), 3.49 (m, 2H), 3.84 (s, 1H), 7.10 (s, NH), 7.53 (m, 2H), 7.84 (m, 3H), 8.36 (d, J = 9.7, 1H).13C NMR (400 MHz, CDCl3): δ 18.30, 26.03, 28.60,39.84, 68.93, 80.17, 84.20, 89.23, 116.27, 125.72, 127.05, 127.86, 127.88, 128.42, S2129.74, 133.48, 133.83, 136.56, 167.26. HR-MS m/z calcd for C19H18NO (M + H): 276.1383. Found: 276.1384. (20) 4′-ethynylbiphenyl-4-carboxylic acid. 19 (22 mg, 0.068 mmol) was dissolved in ethanol/CH2Cl2 (3/2, 0.75 mL) and cooled to 0 °C. NaOH (1.0 M, 0.27 mL, 0.27 mmol) was slowly dripped in over 10 min. The reaction was warmed to rt in 2 h, and stirred for an additional 2 h. The reaction solution was washed with ether (2 × 3 mL), and the product was precipitated from the aqueous layer upon dropwise addition of HCl (1.0 M). The product was collected by filtration, dissolved in ether (2.6 mL), washed with H2O (2 × 3 mL), and dried with Na2SO4. The organics were removed yielding 16 (10 mg, 0.045 mmol, 66%) as an off-white solid. 1H NMR (400 MHz): δ 2.57 (s, 1H), 7.35 (dd, J = 2.4, 2H), 7.76 (br, 2H), 7.86 (m, 2H), 8.48 (m, 2H), 9.89 (s, 1H).13C NMR (400 MHz,CDCl3): δ 97.02, 105.67, 124.21, 129.85, 130.37, 130.76, 132.62, 133.26, 134.80, 136.03, 136.79, 192.79. HR-MS m/z calcd for C15H11O2 (M + H): 223.0754. Found: 223.0746. Probe 4. 20 (10 mg, 0.045 mmol), HOBt (7.0 mg, 0.054 mmol), EDCI (10 mg, 0.054 mmol), and NMM (0.01 mL, 0.090 mmol) were dissolved in CH3CN/DMF (2/1, 0.5 mL) at rt. After 15 min hex-5-yn-1-amine (7.0 mg, 0.050 mmol) was added portionwise and the solution stirred for 4 h. The reaction was diluted with ethyl acetate (2 mL), washed with 10% citric acid (2 × 3 mL), NaHCO3 (sat) (2 × 3 mL), and brine (2 × 3 mL), and dried with Na2SO4. The organic solvents were removed in vacuo and further purified over silica (hexanes/CH2Cl2 (75/25)) yielding 4 (11 mg, 0.033 mmol, 72%) as a white solid. 1H NMR (400 MHz, Acetone-d6): δ 1.21 (m, 2H), 1.63 (m, 2H), 2.26 (dt, J = 2.8, 6.9, 2H), 2.67 (s, 1H), 3.41 (m, 2H), 4.79 (s, 1H), 7.40 (m, 2H), 7.44 (m, 2H), 7.72 (m, S32H), 7.97 (d, J = 2, 2H). HR-MS m/z calcd for C21H20NO (M + H): 302.1539. Found: 302.1544. Probe 5. 21 (25 mg, 0.14 mmol), HOBt (22 mg, 0.16 mmol), EDCI (32 mg, 0.16 mmol), and NMM (0.03 mL, 0.27 mmol) were dissolved in CH3CN/DMF (2/1, 2.0 mL) at rt. After 15 min hex-5-yn-1-amine (20 mg, 0.15 mmol) was added portionwise and the solution stirred for 4 h. The reaction was diluted with ethyl acetate (4 mL), washed with 10% citric acid (2 × 5 mL), NaHCO3 (sat) (2 × 5 mL), and brine (2 × 5 mL), and dried with Na2SO4. The organic solvents were removed in vacuo and further purified over silica (hexanes/ethyl acetate (50/50)) yielding 5 (24 mg, 0.081 mmol, 58%) as a white solid. 1H NMR (400 MHz, CDCl3): δ 1.27 (m, 8H), 1.57 (m, 8H), 1.95 (dt, J = 2.8, 6.8, 2H), 2.20 (br, 6H), 3.25 (q, J = 9.2, 2H), 5.48 (br, NH).13C NMR (400 MHz, CDCl3): δ25.88, 25.93, 28.61, 28.84, 28.91, 29.10, 29.37, 29.41, 68.28, 68.88, 84.21, 84.91, 173.29. HR-MS m/z calcd for C17H28NO (M + H): 262.2165. Found: 262.2161. Probe 6. 25 (17 mg, 0.14 mmol), HOBt (22 mg, 0.16 mmol), EDCI (31 mg, 0.16 mmol), and NMM (0.03 mL, 0.27 mmol) were dissolved in CH3CN/DMF (2/1, 2.5 mL) at rt. After 15 min hex-5-yn-1-amine (20 mg, 0.15 mmol) was added portionwise and the solution stirred for 4 h. The reaction was diluted with ethyl acetate (4 mL), washed with 10% citric acid (2 × 5 mL), NaHCO3 (sat) (2 × 5 mL), and brine (2 × 5 mL), and dried with Na2SO4. The organic solvents were removed in vacuo and further purified over silica (hexanes/ethyl acetate (60/40)) yielding 6 (9.0 mg, 0.044 mmol, 32%) as a white solid.1H NMR (400 MHz): δ .13C NMR (400 MHz): δ . HR-MS m/z calcd forC13H18NO (M + H): 204.1383. Found: 204.1385.S4(27) Ethyl 2-oxo-7-(trifluoromethylsulfonyloxy)-2H-chromene-3-carboxylate. 26 (100 mg, 0.43 mmol) was dissolved in dry CH2Cl2 (2 mL). Pyridine (0.1 mL, 1.3 mmol) was added and the solution stirred at rt for 10 min. Trifluoromethanesulfonic anhydride (0.08 mL, 0.47 mmol) was slowly dripped into the solution causing a rapid color change to bright orange. After 1 h the reaction was stopped and H2O (4 mL) was added and the reaction was extracted with CH2Cl2 (3 × 5 mL). The combined organics were washed with 10% citric acid (2 × 5 mL), H2O (2 × 5 mL), and brine (2 × 5 mL), and dried with MgSO4. The volatiles were removed in vacuo and further purified over silica(hexanes/ethyl acetate 70/30)) yielding 27 as a yellow solid (115 mg, 0.31 mmol, 73%).1H NMR (400 MHz, CD2Cl2): δ 1.39 (t, J = 7.2, 3H), 4.39 (q, J = 7.2, 2H), 7.30 (m, 2H),7.74 (d, J = 8.4, 1H), 8.51 (s, 1H). ESI m/z calcd for C13H10F3O7S (M + H): 367. Found: 367. (28) Ethyl 2-oxo-7-((trimethylsilyl)ethynyl)-2H-chromene-3-carboxylate. 27 (115 mg, 0.31 mmol) was dissolved in a triethylamine/pyridine (7/1, 3 mL) solution. To the solution was added triphenylphosphine (109 mg, 0.42 mmol) and palladium (II) acetate (catalytic). The solution was heated to 90 °C, and the trimethylsilylacetylene (0.1 mL, 0.66 mmol) was added portionwise. After 4 h the volatiles were removed in vacuo. The product was purified over silica (hexanes/ethyl acetate (80/20)) yielding 28 as a yellow solid (54 mg, 0.17 mmol, 55%). 1H NMR (300 MHz, CDCl3): δ 0.03 (s, 9H), 1.13 (t, J = 7.2, 2H), 4.13 (q, J = 7.2, 3H), 7.09 (m, 2H), 7.25 (d, J = 8.2, 1H), 8.20 (s, 1H).13CNMR (300 MHz, CDCl3): δ 0.03, 14.52, 62.35, 100.86, 103.25, 118.04, 118.58, 119.95, 128.60, 129.48, 129.57, 148.04, 155.06, 156.69, 163.18. C17H19O4Si (M + H): 315.1047. Found: 315.1050. S5 HR-MS m/z calcd for(29) 7-ethynyl-2-oxo-2H-chromene-3-carboxylic acid. 28 (41 mg, 0.13 mmol) was dissolved in ethanol/CH2Cl2 (3/2, 1.5 mL) and cooled to 0 °C. NaOH (1.0 M, 0.52 mL, 0.52 mmol) was slowly dripped in over 10 min. The reaction was warmed to rt in 2 h, and stirred for an additional 2 h. The reaction solution was washed with ether (2 × 5 mL), and the product was precipitated from the aqueous layer with HCl (1.0 M). The product was collected by filtration, dissolved in ether (3.0 mL), washed with H2O (2 × 5 mL), and dried with Na2SO4. The organics were removed yielding 29 (27 mg, 0.13 mmol, 97%) as a yellow solid. 1H NMR (300 MHz, CD2Cl2): δ 3.53 (s, 1H), 7.55 (m, 2H), 7.75 (d, J = 8.1, 1H), 8.91 (s, 1H). HR-MS m/z calcd for C15H11O2 (M + Na): 237.0158. Found: 237.0158. Probe 7. 29 (27 mg, 0.12 mmol), HOBt (21 mg, 0.15 mmol), EDCI (29 mg, 0.15 mmol), and NMM (0.03 mL, 0.27 mmol) were dissolved in CH3CN/DMF (2/1, 3.0 mL) at rt. After 15 min hex-5-yn-1-amine (19 mg, 0.14 mmol) was added portionwise and the solution stirred for 4 h. The reaction was diluted with ethyl acetate (4 mL), washed with 10% citric acid (2 × 5 mL), NaHCO3 (sat) (2 × 5 mL), and brine (2 × 5 mL), and dried with Na2SO4. The organic solvents were removed in vacuo and further purified over silica (hexanes/ethyl acetate (50/50)) yielding 7 (24 mg, 0.082 mmol, 65%) as a yellow solid. 1H NMR (400 MHz, CDCl3): δ 1.64 (m, 4H), 2.27 (dt, J = 2.8, 6.8, 2H), 3.36 (s, 1H), 3.49 (q, J = 6.8, 2H), 4.34 (s, 1H), 7.45 (m, 2H), 7.65 (d, J = 8.1, 1H), 8.88 (s, 1H).13C NMR (400 MHz, CDCl3): δ 18.29, 25.97, 28.65, 39.56, 62.30, 68.93, 82.33, 84.07,119.02, 120.11, 120.28, 128.05, 128.35, 128.99, 129.77, 147.78, 154.91, 156.38. HR-MS m/z calcd for C18H16NO3 (M + H): 294.1125. Found: 294.1116.S6Probe 8. 30 (50 mg, 0.17 mmol) was dissolved in THF (3 mL), NaH (6.8 mg, 0.17 mmol) was added, and the solution was heated to 50 °C. After 1 h of heating hex-5-ynyl4-methylbenzenesulfonate (1.0 M in THF, 0.14 mL, 0.14 mmol) was added and the reaction was stirred vigorously at 50 °C for 2 h. The reaction was quenched with H2O, and the product was extracted with ethyl acetate (2 × 4 mL). The organic layer was washed with 10% citric acid (2 × 6 mL), NaHCO3 (sat) (2 × 6 mL), and NaOH (1.0 M, 2 × 2 mL), dried with Na2SO4, and removed in vacuo. The product was further purified over silica (hexanes/ethyl acetate (90/10)) yielding 8 (29 mg, 0.077 mmol, 55%) as a white solid.1H NMR (400 MHz) δ13C NMR (400 MHz) δ HR-MS m/z calcd forC26H33O2 (M + H): 377.2475. Found: 377.2471. Probe 9. 33 (22 mg, 0.085 mmol), HOBt (14 mg, 0.10 mmol), EDCI (20 mg, 0.10 mmol), and NMM (0.019 mL, 0.17 mmol) were dissolved in CH3CN/DMF (2/1, 2.0 mL) at rt. After 15 min hex-5-yn-1-amine (12 mg, 0.093 mmol) was added portionwise and the solution stirred for 4 h. The reaction was diluted with ethyl acetate (4 mL), washed with 10% citric acid (2 × 5 mL), NaHCO3 (sat) (2 × 5 mL), and brine (2 × 5 mL), and dried with Na2SO4. The organic solvents were removed in vacuo and further purified over silica (hexanes/ethyl acetate (60/40)) yielding 9 (11 mg, 0.032 mmol, 38%) as a white solid.1H NMR (400 MHz, Acetone-d6): δ 1.56 (m, 2H), 1.70 (m, 2H), 2.09 (s,1H), 2.23 (dt, J = 2.4, 6.8, 2H), 3.36 (q, J = 6.4, 2H), 4.88 (s, 2H), 6.38 (d, J = 9.6, 1H), 7.05 (d, J = 2.4, 1H), 7.69 (s, 1H), 7.99 (d, J = 2.0, 1H), 8.07 (d, J = 10, 1H).13C NMR(400 MHz, Acetone-d6): δ 17.73, 25.87, 28.91, 38.18, 69.36, 72.35, 84.09, 107.28, 114.70, 114.97, 116.97, 126.44, 131.00, 143.35, 144.88, 147.60, 147.72, 159.41, 167.53. HR-MS m/z calcd for C13H18NO (M + H): 340.1179. Found: 340.1176. S7Supporting Figures.Supporting Figure 1. Azide variant of 2EN-ABP. We synthesized SI-1 to confirm that the majority of P450 labeling by aryl acetylene probes was due to the aryl acetylene, rather than the terminal alkyne on the aliphatic linker group. Mouse liver microsomes (1 mg/mL) were treated with either 2EN-ABP or SI-1 (20 µM), NADPH (1 mM; not added to the control samples), and incubated at 37 oC for 1 h. Following incubation, probelabeled proteomes were treated with rhodamine-azide (100 µM; 6 mM stock solution in DMSO) followed by TCEP (0.5 mM; 25 mM stock in water) and ligand (100 µM; 1.7 mM stock in DMSO:t-butanol (1:4)). The samples were vortexed, and cycloaddition was initiated by the addition of CuSO4 (1 mM; 50 mM stock in water). Samples were vortexed and left at rt in the dark for 1 h at which time 2× SDS-PAGE loading buffer (50 µL) was added. The samples were heated at 90 °C for 8 min, loaded onto SDS-PAGE gels (30 µL per well), and visualized by in-gel fluorescent scanning using a Hitachi FMBio Ile flatbed scanner (MiraiBio, Alameda, CA).S8Supporting Figure 2. Probe labeling of insect cell control proteomes. BD insect cell control microsomal proteomes (50 µL of 1.0 mg/mL protein in PBS) were treated with individual probes (1-9) (20 µM; 0.5 µL of a stock solution in DMSO) in the presence or absence of NADPH (1 mM; 0.5 µL of a stock solution in PBS). Samples were incubated at 37 °C for 1 h. Following incubation, probe-labeled proteomes were treated with rhodamine-azide (100 µM; 6 mM stock solution in DMSO) followed by TCEP (0.5 mM; 25 mM stock in water) and ligand (100 µM; 1.7 mM stock in DMSO:t-butanol (1:4)). The samples were vortexed, and cycloaddition was initiated by the addition of CuSO4 (1 mM; 50 mM stock in water). Samples were vortexed and left at rt in the dark for 1 h at which time 2× SDS-PAGE loading buffer (50 µL) was added. The samples were heated at 90 °C for 8 min, loaded onto SDS-PAGE gels (30 µL per well), and visualized by ingel fluorescent scanning using a Hitachi FMBio Ile flatbed scanner. As seen in the gel image, no NADPH-dependent probe labeling of any endogenous insect proteins was observed in the molecular mass region that contains recombinantly expressed human P450s.S9Supporting Figure 3. Probe labeling of the 14-member P450 panel. Full SDS-PAGE separation was performed, but only the 45-55 kDa region is shown, where NADPHdependent probe-labeled proteins were detected (consistent with the molecular masses of P450 enzymes).S10Supporting Figure 4. Quantitative analysis of P450 probe labeling.This is an expanded analysis of the one reported in Figure 4 of the manuscript. This image shows the quantitative analysis of probe labeling for all P450s. (A) 1A1; (B) 1A2; (C) 1B1; (D) 2A6; (E) 2B6; (F) 2C19; (G) 2C9; (H) 2D6; (I) 2E1; (J) 2J2; (K) 3A4; (L) 4A11; (M) 4F2; (N) 4A11. A negative value reflects that labeling without NADPH was greater than labeling in the presence of NADPH. These occurrences mostly reflect variabledifferences in low signal intensity values and are therefore not likely of relevance for specific probe-P450 interactions.Supporting Figure 5. Concentration dependence of probe labeling. This image shows the concentration dependence of probe labeling for all P450s, except 2A6, 2E1, and 4A11 because probe labeling at 20 µM was too weak.。