北外网络教育商务交际英语单元测试1题库答案

北京语言大学智慧树知到“英语”《商务英语》网课测试题答案（图片大小可自由调整）第1卷一.综合考核(共10题)1.to approve(选出与题干意义最接近的解释)________A.to abide byB.to comply withC.to have a positive opinionD.to come up with2.underline的意思是：draw a line under to give emphasis or indicate special type ()T.对F.错3.approach的意思是：start to deal with in a certain way ()T.对F.错4.Mr. Smith became very __________ when it was suggested that he had made a mistake.A.ingeniousB.empiricalC.objectiveD.indignant5.It is only in exceptional circumstances we might become aware of the complexity involved.(语法上正确与否) ()T.对F.错6.to entertain a client(选出与题干意义最接近的解释)A.to cater forB.to treat sat the tableC.to launch a productD.to shorten a vacation7.This book is expected to ____________ the best-seller lists.A.promoteB.prevailC.dominateD.exemplify8.minimize的意思是：reduce to the smallest possible amount or degree ()T.对F.错9.We are pleased to write to _______ you in the hope of doing business with you in this line.A.contactB.get in touchC.contact withD.get contact with you10.A corporation cannot come into existence on a handshake _______ a partnership can.A.the sameB.the wayC.in whichD.by way of第1卷参考答案一.综合考核1.参考答案：C2.参考答案：T3.参考答案：T4.参考答案：D5.参考答案：F6.参考答案：A7.参考答案：C8.参考答案：T9.参考答案：A10.参考答案：B。

北外英语试题及答案一、选择题（每题1分，共20分）1. The word "environment" is most closely associated with which of the following?A. SurroundingsB. AtmosphereC. ClimateD. Ecology2. Which sentence is grammatically correct?A. She don't like to go out on weekends.B. She doesn't like to go out on weekends.C. She didn't like going out on weekends.D. She don't likes to go out on weekends....20. In the given context, what does the phrase "break the ice" mean?A. To start a conversationB. To stop a conversationC. To make a jokeD. To end a conversation二、填空题（每空1分，共10分）1. The _______ (重要性) of education cannot be overemphasized.2. He is _______ (对...感兴趣) in music and has a vast collection of CDs.3. The _______ (会议) was postponed due to the heavy rain.4. She _______ (成功地) passed the driving test on her first attempt.5. The _______ (问题) of pollution is a global concern....10. The _______ (结果) of the experiment was quite surprising.三、阅读理解（每题2分，共20分）Read the following passage and answer the questions.Passage 1[Text of the passage]1. What is the main idea of the passage?2. According to the passage, what were the reasons for the event?3. What conclusion can be drawn from the passage?...Passage 2[Text of the passage]4. What is the author's opinion on the subject?5. What evidence does the author provide to support the argument?6. What is the significance of the example given in the passage?四、完形填空（每题1.5分，共15分）[Text of the passage with blanks]1. A. Despite B. Because C. Although D. Since2. A. decided B. realized C. remembered D. noticed3. A. however B. therefore C. moreover D. otherwise...20. A. finally B. suddenly C. gradually D. accidentally五、翻译题（英译汉，每题3分，共15分）1. The rapid development of technology has changed our lives in many ways.2. It is essential to maintain a balance between work and leisure.3. The government has taken measures to protect the rights of consumers....六、写作题（共20分）Write an essay of about 200 words on the following topic: "The influence of social media on modern society."参考答案：一、选择题1. D2. B...二、填空题1. importance2. interested3. meeting4. successfully5. issue...10. outcome三、阅读理解Passage 11. [Answer based on the passage]2. [Answer based on the passage]3. [Answer based on the passage]...Passage 24. [Answer based on the passage]5. [Answer based on the passage]6. [Answer based on the passage] ...四、完形填空1. C2. A3. B...20. B五、翻译题1. 技术快速发展在许多方面改变了我们的生活。

商务交际英语（1）1、A receiver will react favorably to a message that contain positive news. Favorably means____.A. 风味B. 急切C. 好意地D. 粗鲁地正确答案：C2、Nonverbal symbols often accompany verbal symbols. Nonverbal symbols mean ____.A. 非动词符号B. 动词符号C. 非语言符号D. 语言符号正确答案：C3、When you receive a message ____ is accurate, easy to understand, you forma positive image of the receiver.A. whereB. whenC. thereD. that正确答案：D4、Revamp your message because it contains some errors. Revamp means____ here.A. 重新找回B. 派遣C. 改进D. 退回正确答案：C5、A claim is a message that requests a refund, an exchange, or a discount on merchandise or services. Discount means____.A. 计算B. 赊账C. 折扣D. 柜台正确答案：C6、Conditions outside the receiver and the sender that detract from the communication process are called external barriers. Examples include environmental factors such as lighting, heat, humidity, comfort, and noise. The appearance of a written document also may be an external barrier to communication. A document can create an external barrier if it is smudged; contains errors in content, spelling, or grammar; or is resented in an inappropriate format. You may become so distracted with the appearance of the document that you fail to comprehend its contents. Another external barrier to communication with an organization is a closed or authoritarian climate. In that environment, decisions and policies often are made and implemented by command. Consequently, workers may stop offering suggestions because they believe that making suggestions is useless. Conversely, in an open climate in which ideas and information are welcomed, communication flows easily. Workers believe that supervisors and managers are receptive to ideas, which facilitates communication. Many managers in progressive organizations realize the importance of maintaining open communication. They know that being sensitive to employees’ attitudes and ideas encourages creativity and growth.(1)、Conditions outside the receiver and the sender that detract from thecommunication process are called external barriers. Examples include environmental factors such as lighting, heat, humidity, comfort, and noise. The appearance of a written document also may be an external barrier to communication. A document can create an external barrier if it is smudged; contains errors in content, spelling, or grammar; or is resented in an inappropriate format. You may become so distracted with the appearance of the document that you fail to comprehend its contents. Another external barrier to communication with an organization is a closed or authoritarian climate. In that environment, decisions and policies often are made and implemented by command. Consequently, workers may stop offering suggestions because they believe that making suggestions is useless. Conversely, in an open climate in which ideas and information are welcomed, communication flows easily. Workers believe that supervisors and managers are receptive to ideas, which facilitates communication. Many managers in progressive organizations realize the importance of maintaining open communication. They know that being sensitive to employees’ attitudes and ideas encourages creativity and growth.正确答案：(2)、1. Examples of external barriers include environmental factors.A. 是B. 否正确答案：A(3)、2. A smudged document can create external barrier to communication.A. 是B. 否正确答案：A(4)、3. The appearance of a written document may be internal barrier to communication.A. 是B. 否正确答案：B(5)、4. In an open climate, decisions and policies often are made and implemented by order.A. 是B. 否正确答案：B(6)、5. A closed or authoritarian climate may create external barrier to communication within an organization.A. 是B. 否正确答案：A7、You may write an email to thank all the committee members who ___ the research and design of the new leave policy.A. contributed toB. consist ofC. congratulateD. communicate正确答案：A8、Ok sign has different meanings in different cultures.A. 是B. 否正确答案：A9、In effective messages with neutral, positive, or routine news, the main idea appears clearly and concisely in the first or second sentence.A. 是B. 否正确答案：A10、A formal report often contains preliminary parts ___ a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix.A. for exampleB. suchC. such asD. /正确答案：C11、Receive feedback means ____ in Chinese.A. 拒绝反馈B. 接收反馈C. 书写反馈D. 改写反馈正确答案：B12、In _____, all lines begin at the left margin.A. block formatB. modified block formatC. simplified block formatD. simplified format正确答案：A13、____ is the oral version of e-mail and replaces answering machine.A. TeleconferenceB. VideoconferenceC. PagerD. Voicemail正确答案：D14、The parts of an email contain to line, from line, date line, subject line, body. Body here means____.A. 树干B. 枝干C. 身体D. 正文部分正确答案：D15、The closing paragraph contains important information or explanations about the main idea of the message.A. 是B. 否正确答案：B16、Subordinates mean ____ in Chinese.A. 地铁B. 上级主管C. 下属D. 同事正确答案：C17、Secondary research involves locate data that already has been gathered and reported.A. 是B. 否正确答案：B18、A company's annual report to stockholders or a report to a government agency is an example of a formal report.A. 是B. 否正确答案：A19、Subject line is a/an ___description of the main idea of the message.A. detailedB. importantC. briefD. meaningless正确答案：C20、Globalization means ____ in Chinese.A. 信息化B. 科技化C. 全球化D. 交际化正确答案：C21、Developmental paragraph can support the main idea by providing____ and____.A. opening remark, closing remarkB. topic sentence, opening remarkC. specific facts, detailsD. ending and examples正确答案：C22、Personal space means ____ in Chinese.A. 个人空间B. 外太空C. 虚拟空间D. 剩余空间正确答案：A23、Analytical reports present information, so they include very little analysis.A. 是B. 否正确答案：B24、The less English people understand, the more they rely ____ body language.A. toB. againstC. onD. from正确答案：C25、If the facts you need are not availably in books, magazines, or other sources, you may need to conduct primary research.A. 是B. 否正确答案：B26、Our _____ is located in Shanghai.A. headquartersB. headquarterC. quarterD. quake正确答案：A27、The symbols contained in a message can be ___ or ____.A. verbal, nonverbalB. oral, verbalC. written, nonverbalD. oral, electronic正确答案：A28、Internal documents also are 1 to advise, direct, or state policy. Employees write emails and memos 2 advise supervisors or coworkers 3 particular topics or procedures. For example, suppose the 4 of your department 5 requested your input on the changes in the new family leave policy. After 6 investigation, you send your supervisor a memo with recommended changes. Supervisors 7 use email and 8 to direct. For example, as a supervisor, you might write 9 email to direct the human resources department to draw up legal and 10 guidelines for the new leave policy. A. commonly B. an C. administrative D. memos E. used F. on G. to H. your I. has J. supervisor正确答案：--begin--29、Email is writing, sent, and received on a computer.A. 是B. 否正确答案：B30、Personal ethics derive from the person's upbringing. Derive from means____.A. removing fromB. returning fromC. coming fromD. protecting from正确答案：C31、____, email is being used instead of letters to send certain types of routine positive or neutral messages.A. IncreasinglyB. IncreasingC. IncreaseD. Increased正确答案：A32、When a manager communicates his or her recommendation to company officers, the communication is regarded as ___.A. lateral communicationB. downward communicationC. informal communicationD. upward communication正确答案：D33、Communication among peers—people of the same status--- is lateral communication. Lateral communication means _____.A. 下行交际B. 上行交际C. 平行交际D. 非正式交际正确答案：C34、Verbal symbols are words used in speaking and writing. Verbal symbols mean____.A. 动词符号B. 非动词符号C. 语言符号D. 非语言符号正确答案：C35、Communication among peers is called lateral communication. Peers means ____.A. outsidersB. communicatorsC. people of the same statusD. supervisors正确答案：C36、Most email software is compatible. Compatible means____.A. 公司的B. 组成的C. 竞争性的D. 兼容的正确答案：D37、Reference initials indicate ___ keyed a letter.A. toB. whoC. to whomD. to who正确答案：B38、Accommodating and benefiting from the diversity of employees and customers ____ one of the greatest challenges in the workplace today.A. beingB. areC. isD. was正确答案：C39、Jargon means____.A. 龙B. 乔治C. 行话D. 大写正确答案：C40、1. Communication is the process 1 to send and interpret messages so they are understood. When 2 with others, you do it so quickly and naturally3 you don’t realize a process is 4 used. In the business environment, that 5 is called business communication. Think about this question: is being an effective communication important to you? When responding 6 that question—7 you thought 8 your personal, academic, or 9 life—— the answer should have been “yes”. Being an 10 communicator should be important to everyone. A. that B. used C. being D. communicating E. professional F. effective G. process H. whether I. to J. About正确答案：--begin--41、What are the three paragraphs included in paragraph structure in business communication?A. Introduction paragraph, supporting paragraph, beginning paragraphB. Opening paragraph, developmental paragraph, closing paragraphC. Informal paragraph, formal paragraph, developmental paragraphD. Supporting paragraph, closing paragraph, informal paragraph.正确答案：B42、Globalization means____ in Chinese.A. 沟通化B. 全球化C. 复杂化D. 传播正确答案：B43、The population of the United States is becoming culturally diverse.A. 是B. 否正确答案：A44、Since you work in a diverse workplace, you need to be able to get along ____ many different kinds of people.A. toB. fromC. withD. against正确答案：C45、Companies usually place an order by using a form called a purchase order. Place an order means____.A. 放置命令B. 下达命令C. 排列顺序D. 下单正确答案：D46、Courteous words are passive, considerable and bias-free.A. 是B. 否正确答案：B47、A goodwill message can be an acknowledgment or a friendly message _____ to build relationships.A. designedB. designC. designingD. to design正确答案：A48、Proofreaders' marks are a type of shorthand for editors.A. 是B. 否正确答案：A49、Never patronize your client, the word patronize means____.A. talking down toB. respectingC. looking intoD. looking through正确答案：A50、To establish rapport, the messages with negative news should contain negative opening.A. 是B. 否正确答案：B51、External barrier means ____in Chinese.A. 外在障碍B. 内部障碍C. 语言障碍D. 文化障碍正确答案：A52、Most people want to do what their customers, coworkers, and employers expect ____ them.A. toB. againstC. ofD. as正确答案：C53、A smile is universal and means the same in any culture.A. 是B. 否正确答案：B54、All lines must begin at the ____ in block format.A. middleB. right marginC. left marginD. the above正确答案：C55、She has been transferred from company headquarters in Beijing, transfer means ____ here.A. 传播B. 指导C. 调动D. 透明正确答案：C56、Informal communication does not follow _____ .A. informal reportB. formal reportC. established lines of authorityD. lateral communication正确答案：C57、Most business reports are informal reports ___ have one of two purposes.A. whoB. fromC. thatD. when正确答案：C58、Secondary research involves gathering fresh , new data.A. 是B. 否正确答案：B59、A multinational company simply and solely sells products or purchases goods from another country.A. 是B. 否正确答案：B60、After you have analyzed the data, you may arrive at a conclusion, an opinion based on interpretation of data.A. 是B. 否正确答案：A61、The two most common internal documents—those written for use within an organization are _____.A. advise and informationB. memos and emailsC. requests and informationD. memos and policy正确答案：B62、The date line ____ the date when the letter was keyed.A. showingB. showC. showsD. being shown正确答案：C63、The closing of a message containing negative news should be courteous andhelpful. The purpose of the closing is to maintain or rebuild goodwill. After presenting or implying the negative news, change the emphasis and close on a positive tone. To maintain a positive tone, (1) do not mention or remind the receiver of the negative news again and (2) do not apologize because you cannot accommodate the receiver. If a mistake has not been made, an apology is not appropriate. If you did make a mistake, you owe the receiver an apology. However, place the apology in the middle paragraphs—not in the closing. The closing should have a sincere tone. Avoid overused closings such as “if you have any questions, please don’t hesitate to call.” Use a similar statement but with a positive tone: if you have any question, please call. Avoid using conditional words such as hope, think and maybe. Offer the receiver another option. Most problem situations have more than one solution. Presenting another option shifts the emphasis from the negative news to a positive solution.(1)、The closing of a message containing negative news should be courteous and helpful. The purpose of the closing is to maintain or rebuild goodwill. After presenting or implying the negative news, change the emphasis and close on a positive tone. To maintain a positive tone, (1) do not mention or remind the receiver of the negative news again and (2) do not apologize because you cannot accommodate the receiver. If a mistake has not been made, an apology is not appropriate. If you did make a mistake, you owe the receiver an apology. However, place the apology in the middle paragraphs—not in the closing. The closing should have a sincere tone. Avoid overused closings such as “if you have any questions, please don’t hesitate to call.” Use a similar statement but with a positive tone: if you have any question, please call. Avoid using conditional words such as hope, think and maybe. Offer the receiver another option. Most problem situations have more than one solution. Presenting another option shifts the emphasis from the negative news to a positive solution.正确答案：(2)、1. A message containing negative news should have a courteous and helpful closing.A. 是B. 否正确答案：A(3)、2. The courteous closing of a negative message may rebuild goodwill.A. 是B. 否正确答案：A(4)、3. An apology should be placed in the closing of a message containing negative news.A. 是B. 否正确答案：B(5)、4. The sender should apologize if he or she can’t accommodate the receiver.A. 是B. 否正确答案：B(6)、5. Offer another option in the closing can shift the emphasis of the receiverfrom negative news to a positive solution.A. 是B. 否正确答案：A64、What is the opposite phrase of formal communication?A. written communicationB. oral communicationC. electronic communicationD. informal communication正确答案：D65、What is the opposite phrase of external communication?A. informal communicationB. formal communicationC. internal communicationD. oral communication正确答案：C66、The assessment determines the order and timing of your message.A. 是B. 否正确答案：A67、Supervisors mean ___ in Chinese.A. 超级明星B. 迷信C. 下属D. 上级主管正确答案：D68、Incorrect spacing belongs to ___ errors when the final draft of a written message is being proofread.A. generalB. mechanicalC. meaninglessD. unimportant正确答案：B69、Business letters are used to communicating written messages to people outside an organization.A. 是B. 否正确答案：B70、Use active voice helps one be direct and keep one’s sentences from being too wordy.A. 是B. 否正确答案：B71、Men and women can be hired for any job for which they are qualify in today’s workplace.A. 是B. 否正确答案：B72、The applicant is ______ about the job requirements and the company.A. knowB. knewC. knowledgeableD. have known正确答案：C73、Introverts mean _____ in Chinese.A. 内向者B. 旁观者C. 辅助者D. 外向者正确答案：A74、A developmental paragraph ends a communication with a summation or a reference to the main idea stated in the opening paragraph.A. 是B. 否正确答案：B75、Cultural diversity means ____ in Chinese.A. 文化种类B. 文化障碍C. 文化多元性D. 文化交际正确答案：C76、Headquarters mean____ in Chinese.A. 总部B. 四分之一C. 第一段D. 秋季正确答案：A77、The communication process is so automatic and natural that you even may not realize you are using it. Automatic means ____ here.A. 感激的B. 不假思索的C. 流利的D. 人为的正确答案：B78、A negative-news message conveys news that will ____ the receiver.A. satisfyB. reflectC. supportD. disappoint正确答案：D79、"Come in and use your Tech credit card soon." The sentence contains the message focusing on the receiver, it can be regarded as ____.A. I-orientedB. Business-orientedC. Communication-orientedD. You-oriented正确答案：D80、____ and benefiting from the diversity of employees and customers is one of the greatest challenges in the workplace today.A. DevelopingB. FailingC. AccommodatingD. Needing正确答案：C81、Most Americans prefer to stand ____ when talking to others.A. less than 18 inchesB. more than 3 feetC. 18 inches to 3 feetD. closer than a couple of feet正确答案：C82、Another external barrier to communication within an organization is a closedand authoritarian climate. A closed and authoritarian climate means____.A. 封闭和烦闷的天气B. 封闭和狭隘的空间C. 封闭和专制的氛围D. 狭隘和压抑的氛围正确答案：C83、Cultural differences can be communication barriers.A. 是B. 否正确答案：A84、Body language may include facial expressions, ___ or postures that accompanya person’s words.A. gesturesB. expressionC. expressionsD. oral symbols正确答案：A85、Your ability to establish and build relationships 1 every aspect of your 2. Whether in your social, academic, or professional life, this ability determines the depth of 3 relationships 4 friends, family members, classmates, and coworkers. Good relationships 5 in goodwill—the 6 reputation that 7 individual or a business has with its customers. Any communication 8 helps to develop a 9 relationships between you 10your receiver builds goodwill. A. your B. affects C. life D. favorable E. with F.result G. an H. that I. and J. better正确答案：--begin--86、One of the bitterest and most time-worm debates in student union bars up and down the country is resolved as academic research confirms that in financial terms at least, arts degrees are a complete waste of time. Getting through university boosts students' earnings by 25%, on a weighted average, or $220,000 over their lifetime, according to Professor Ian Walker of Warwick University-but if they study Shakespeare or the peasants ‘revolt instead of anatomy of contract law, those gains are likely to be completely wiped out. The government is about to allow universities to charge students up to $3,000 a year for their degrees, arguing that it’s a small price to pay compared with the financial rewards graduates reap later in life. But Prof. Walker’s research shows there are sharp variations in returns according to which subject a student takes. Law, medicine and economics or business are the most lucrative choices, making their average earnings 25% higher, according to the article, published in the office for national statistics' monthly journal. Scientists get 10-15% extra. At the bottom of the list are arts subjects, which make only a “small ”difference to earnings- a small negative one, in fact. Just ahead are degrees in education-which leave hard pressed teachers an average of 5% better off a year than if they had left school at 18. “It’s hard to resist the conclusion that what students learn does matter a lot; and some subject areas give more modest financial returns than others,” Prof. Walker said. As an economist, he was quick to point out that students might gain non-financial returns from arts degrees:”Studying economics might be very dull, for example, and studying post-modernism might be a lot of fun.”(1)、One of the bitterest and most time-worm debates in student union bars up and down the country is resolved as academic research confirms that in financial terms at least, arts degrees are a complete waste of time. Getting through university boosts students' earnings by 25%, on a weighted average, or $220,000 over their lifetime, according to Professor Ian Walker of Warwick University-but if they study Shakespeare or the peasants ‘revolt instead of anatomy of contract law, those gains are likely to be completely wiped out. The government is about to allow universities to charge students up to $3,000 a year for their degrees, arguing that it’s a small price to pay compared with the financial rewards graduates reap later in life. But Prof. Walker’s research shows there are sharp variations in returns according to which subject a student takes. Law, medicine and economics or business are the most lucrative choices, making their average earnings 25% higher, according to the article, published in the office for national statistics' monthly journal. Scientists get 10-15% extra. At the bottom of the list are arts subjects, which make only a “small ”difference to earnings- a small negative one, in fact. Just ahead are degrees in education-which leave hard pressed teachers an average of 5% better off a year than if they had left school at 18. “It’s hard to resist the conclusion that what students learn does matter a lot; and some subject areas give more modest financial returns than others,” Prof. Walker said. As an economist, he was quick to point out that students might gain non-financial returns from arts degrees:”Studying economics might be very dull, for example, and studying post-modernism might be a lot of fun.”正确答案：(2)、1.What is the best title for the passage?A. Professor Walker’s ResearchB. How to Make Big Money.C. Differences Between Science and Arts Degrees.D. Studying Arts Has Negative Financial Outcome.正确答案：D(3)、2.Universities charge students a rather high tuition mainly because_____.A. they provide the students with very prosperous subjects to learnB. they assume that their graduates can earn much more than they had paidC. they don’t get financial support from the governmentD. they need much revenue to support the educational expenses正确答案：B(4)、3.The word “lucrative”(Line 1, Para. 4) most probably means _____A. sensibleB. creativeC. profitableD. reliable正确答案：C(5)、w, medical and business graduates could earn 25% more than ______A. education graduatesB. arts graduatesC. those who had not studied at the universityD. the average income正确答案：C(6)、5.We can safely conclude that the author ______.A. regards arts degrees as meaninglessB. finds this result disappointing and unfairC. wants the students to think twice before they decide what to learn in collegeD. holds that arts degrees are still rewarding despite its scarce financial returns正确答案：D87、Members of effective work teams have a strong group identity and foster improvement by reviewing both successes and failures.A. 是B. 否正确答案：A88、You must communicate to obtain the information you need. Obtain here means ____.A. 发出B. 建立C. 设置D. 获取正确答案：D89、Liking business letters and memos, informal reports are organized arounda main idea and its supporting information.A. 是B. 否正确答案：B90、Complete messages contains a variety of sentence types.A. 是B. 否正确答案：B91、The two styles of reports are formal and informal. Formal reports generally are long, analytical, and impersonal. A formal report often contains preliminary parts such as a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix. An example of a formal report is a company’s annual report to stockholders or a report to a government agency. Another example is an external proposal—a report that analyzes a problem and recommends a solution to people outside the writer’s company. Informal reports are shorter than formal reports and are written in a less formal style. Unlike formal reports, informal reports generally have no preliminary or supplementary parts because they usually are concerned with everyday matters that require little background. A sales report is an example of an informal report. In a sales report, the writer summarizes sales for a specific period. Another type of informal report, an internal proposal, is used to analyze an internal problem and recommend a solution.(1)、The two styles of reports are formal and informal. Formal reports generally are long, analytical, and impersonal. A formal report often contains preliminary parts such as a title page, an executive summary, and a table of contents, as well as supplementary parts such as a bibliography and an appendix. An example of a formal report is a company’s annual report to stockholders or a report to a governmentagency. Another example is an external proposal—a report that analyzes a problem and recommends a solution to people outside the writer’s company. Informal reports are shorter than formal reports and are written in a less formal style. Unlike formal reports, informal reports generally have no preliminary or supplementary parts because they usually are concerned with everyday matters that require little background. A sales report is an example of an informal report. In a sales report, the writer summarizes sales for a specific period. Another type of informal report, an internal proposal, is used to analyze an internal problem and recommend a solution.正确答案：(2)、1. Formal reports often are long, analytical and impersonal.A. 是B. 否正确答案：A(3)、2. An anual report to stockholders is the preliminary part of an informal report.A. 是B. 否正确答案：B(4)、3. Informal reports often contain preliminary parts such as a title page, an executive summary.A. 是B. 否正确答案：B(5)、4. Formal reports often are longer than informal ones and are written in formal style.A. 是B. 否正确答案：A(6)、5. An internal proposal which is an example of formal report, is used to analyze an internal problem and suggest a solution.A. 是B. 否正确答案：B92、To avoid becoming a communication barrier, ___ need to think before they speak while introverts need to make sure they speak.A. extrovertsB. receiversC. introvertsD. senders正确答案：A93、Specific facts and details should appear in ______.A. developmental paragraphsB. closing paragraphC. opening paragraphD. topic sentence正确答案：A94、Which part can tell the recipient that another separate document is included with a memo?A. Date lineB. From lineC. AttachmentD. To line。

答案与解析Choose the best answer from A, B, C, and D.1----I’m sure we’ve met somewhere before, but I simply cannot ________ you right now.----I’m Kate Cambo from C2 Microsystems. We met at the international trade fair in Munich half a year ago.A. thinkB. putC. placeD. find你的答案 CC. 这道题其实考察的是大家对于place这个词的词义理解。

整句话的意思是“我确信我们在什么地方碰到过，但就是一下子想不起来了”。

A中的think，不能直接和you搭配，如果是换成think of your name就可以了；B中的put意思不符；D中的find明显意思也不相符。

2Which company do you work ___________?A. atB. onC. forD. to你的答案 CC. work for的意思是“就职于…公司”，固定搭配。

work也能和on进行搭配，但是意思是“从事于，做”，比如说work on a new novel，意思和上下文不符。

3We went to the same conference in Rome last year, ________________?A. aren’t we?B. weren’t we?C. didn’t we?D. haven’t we?你的答案 CC. 这个题目考察的是反问句。

我们需要从主句中提出助动词，然后再看主句是肯定句还是否定句，如果是肯定句，那么反问句中就要加not，如果是否定句，则不用加not。

这个句子中的动词是went，所以助动词当然就是did了。

4Hello, you ______________Mr. James. I’ve heard a lot about you from your colleagues.A. must beB. will beC. may beD. might be你的答案 AA. 在我们不是十分肯定的时候，我们可以用must be，表示一种较有把握的猜测。

第一单元Conversations 1What would the man see from his room?A. The gardens and the hillsB. The gardens, the hills and the seaC. The sea onlyD. The garden and the seaConversations 2How can the man get to the Tourist Information Office?A. Go straight down the road, turn right and past the hotel.B. Go straight down the road, turn left and past the hotel.C. Go straight down the road, turn right and past the corner shop.D. Go straight down the road, turn left and past the corner shop. Conversations 3What kind of programmes is LollipopsA. A news programB. A drama programC. A discussion programD. A musical programWhat will be on at 8:20A. Round the WorldB. Listeners’ LettersC. Three’s CompanyD. Back to Square OneHow often is the discussion program broadcastA. Twice a weekB. Every eveningC. Once a weekD. Twice a dayWhat is the last broadcastA. NewsB. WeatherC. MusicD. PoetryWhat kind of programme is Back to Square OneA. A news programB. A drama programC. A discussion programD. A musical programConversations 4What does the women wan to doA. To have her car fixed at the next garage.B. To get petrol for her car.C. To have a drink in the café.D. To use the restroom in the caféConversations 5What has the women ordered for her friendA. Chicken soupB. FishC. Fish and chicken soupD. Beef soupConversations 6What does the man wantA. TeaB. CoffeeC. NothingD. A glass of milkFill Blank 1As you _approach_(1) the Tower of London, the first thing you see is a beautiful bridge,with two towers. Many foreign visitors think this is the _Tower of London_(2), others think it is London Bridge– the same London Bridge that, according to the old song “_is falling down_”(3). In fact, it is Tower Bridge, which _was completed_(4) in the year 1894. The two towers of Tower Bridge _contain_(5) the machinery that raises the bridge up on each side to allow ships to pass through.Fill Blank 2As you approach the Tower of London, the first thing you see is a _a beautiful bridge_(1), with two towers. Many foreign visitors think this is the Tower of London, others think it is _London Bridge_(2) – the same London Bridge that, according to the old song “is falling down”. In fact, it is_Tower Bridge_(3), which was completed in the year __1894_(4). The two towers of Tower Bridge contain the machinery that raises the bridge up _on each side_(5) to allow ships to pass through.第二单元Conversations 1What is Jack looking forA. A shopping center and a grocery storeB. A shopping center and a barber shopC. A grocery store and a clinicD. A grocery store and a barber shopConversations 2What is the most likely relationship between these two speakersA. Two friends.B. Two classmates.C. A customer and a salesclerk.D. A student and a school counselor.Conversations 3Where is Laura’s family from originallyA. The United StatesB. China.C. Not mentioned.D. England.Conversations 4The man is originally from ___________.A. Chicago.B. Los Angeles.C. Denver.D. Japan.The woman is originally from __________.A. Chicago.B. Los Angeles.C. Denver.D. Japan._ _______ can speak Japanese well.A. The manB. The womanC. The man’s sisterD. The woman’s sisterThe man is a __________.A. dentistB. college professorC. English teacherD. Japanese teacherThe woman is a _______.A. dentistB. college professorC. English teacherD. Japanese teacherConversations 5This short passage talks about how to study at college.A. TrueB. FalseYou can ask your roommates to stop what they are doing if you don’t like it.A. TrueB. FalseCompromising is the key to get along with your roommates.A. TrueB. FalseRoommates are not always your best friends.A. TrueB. FalseAs a roommate yourself, you don’t have to respect your roommates.A. TrueB. FalseConversations 6What question does Mike askA. He asks Kate to repeat her last name.B. He asks Kate to repeat her first name.C. He doesn’t ask any questions.D. He asks Kate about the school she’s going to.Conversations 7Who’s new hereA. Roger Bell.B. Jack Walden.C. Ms. Wilson.D. Mr. Frankel.Fill Blank 1Counseling is a (1)__process_ in which the counselor listens with complete concentration to students, in a non-judgmental, warm way. And because the counselor is a (2)__stranger_, he can, by the questions asked or the reflections made, (3)_enable_ students to see things in a (4)_different_ way, and to (5)_support_ them in making appropriate changes第三单元Conversations 1Where does this conversation most likely take placeA. In a restaurant.B. In a hotel.C. In the office.D. At home.Conversations 2What suggestion does the restaurant giveA. The restaurant suggests he reserve a large table.B. The restaurant suggests he reserve a private room.C. The restaurant suggests he call another restaurant.D. The restaurant suggests he invite fewer people.Conversations 3What position is the speaker applying forA. A bus driver.B. A sales clerk.C. A dance instructor.D. A delivery person.Conversations 4When did the speaker start using the InternetA. In 1997.B. In 1998.C. In 1999.D. In 2000.Conversations 5She was born ____________.A. On a boat in America.B. On a boat in Hungary.C. In the hospital in America.D. In the hospital in Hungary.Her father was a _______________.A. Famous musicianB. History professor of the universityC. PianistD. FishermanHer mother was a ______________.A. Famous dancer.B. Famous pianistC. History professor of the universityD. DoctorShe was born on _______________.A. February 21st .B. April 21st.C. May 20thD. July 2ndShe went to _______ after Budapest.A. AmericaB. HungaryC. FranceD. GermanyConversations 6He starts work at 9.30.A. TrueB. FalseMost of the work happens outside of opening hours.A. TrueB. FalseHe doesn't like meeting people.A. TrueB. FalseHe once had to deal with a robber.A. TrueB. FalseHe feels important handling a lot of money.A. TrueB. FalseConversations 7How does the customer want her eggsA. Scrambled.B. Sunny side-up.C. Over-easy.D. Over-hard.Fill Blank 1In Western countries, waiters, waitresses, taxi drivers, hotel bellboys, barbers and hairdressers, and some other service people must be (1)_tipped_. Normally they get low salaries from their employers. Therefore, you, the customers, are expected to (2)_make_ up the difference. Otherwise, they cannot make a living. Tipping rules that is, who to pay, how much to pay) (3)__vary_from place to place. For instance, tipping in a proper restaurant is generally 10% -15% of your bill while you don’t have to tip at all in a (4)_fast-food_ restaurant. Therefore, when you eat in a restaurant in the West, always look at the bill (“check” in American English) carefully. In some restaurants, a service (5)_charge_ is included in the bill, so there is no need for a tip.第四单元Conversations 1Christmas was the day when __________.A. Jesus diedB. Jesus was bornC. Not mentionedD. Jesus became adultIn modern times traditional Christmas festivities have become _______.A. much more related to the Christ storyB. much more related to politics.C. much less related to the Christ storyD. much less related to politicsThere are about _________ Christians in the world.A. 1.8 billionB. 5.5 billionC. 1.8 millionD. 5.5 millionGift-giving has only become popular in _______ as figures such as Santa Claus have come to be more important.A. the last 200 yearsB. the last 50 yearsC. the last 100 yearsD. the last decadeThe tradition of Christmas tree began in __________.A. the United StatesB. GermanyC. CanadaD. EnglandConversations 2The man wants to join the library.A. TrueB. FalseHe has to pay 5-pound deposit to join the library.A. TrueB. FalseHe can borrow newspapers as well as books and magazines.A. TrueB. FalseThere is a fine for overdue books.A. TrueB. FalseHe needs to show his ID when handing in the form.A. TrueB. FalseConversations 3Where is yogurtA. It’s in the Dairy Section, AisleB.B. It’s in the Dairy Section, Aisle D.C. It’s in the Frozen Food Section, Aisle B.D. It’s in the Frozen Food Section, Aisle D. Conversations 4Where are washing machines.A. On the first floor.B. On the second floorC. In the basement.D. On the top floorConversations 5What does the first speaker want to borrowA. The computerB. The calculatorC. The typewriterD. The phoneConversations 6What does the first speaker borrow for his partyA. A small table and a few plates.B. Two chairs and two bowlsC. A few forks, bowls and platesD. A few plates, bowls and chairsConversations 7What does Frank suggest the speaker doA. She should ask Dick.B. She should wait for a while.C. She should go to the Computer Center.D. She should buy a computer himself.Fill Blank 1Many people today are greatly (1)_concerned_ by the increase in the world’s population, and China has taken the (2) _lead_ in trying to solve the problem. How fast is the population of the world (3)__growing_? At the moment, the population of the world is (4)_increasing_ by about a quarter of a million people each day. That means that about 94 million (5)_extra_ people live on the earth each year.第五单元Conversations 1Who’s Mr. GreenA. He’s from New York.B. He’s the sales manager.C. Not mentioned.D. He’s Paul Johnson’s friend.Conversations 2Who’s Bob SmithA. He’s Kate’s classmate.B. He’s Frank’s classmate.C. Not mentioned.D. He’s a strangerConversations 3Who’s Tom meetingA. Jack’s friends.B. Jack’s mother and sister.C. Jack’s classmates.D. Jack’s father and brother.Conversations 4What is the most likely relationship between these two speakersA. Two friends.B. Husband and wife.C. A customer and a realtorD. Two customers.Conversations 5What does the first speaker needA. Some eggs.B. A small bag of sugar.C. A few oranges.D. Sugar and eggs.Conversations 6Natalie is looking for _________ in the library.A. a classmateB. a book called On ReserveC. a book called How to Become a Good Writer.D. a novel to read in her free timeNatalie is required to read __________.B. 10 chapters of the bookC. 1 chapterD. Not mentionedShe can’t find it on the shelves because __________.A. It has been removed from the library by another student.B. She was careless and didn’t see the book.C. The book has been put on reserve.D. There is no such a book in the library.A book is on reserve means __________.A. The book is not allowed to be removed from the library.B. The student can only read it in the library.C. The book is placed in a special room called the reserve room.D. All of the above_ ______ put the book on reserveA. The professorB. The librarianC. One of her classmatesD. Not mentionedConversations 7He doesn’t like reading.A. TrueB. FalseWhite Fang is one of his favorite books because he loves animals.A. TrueB. FalseWhite Fang tells a story about a boy called White Fang.A. TrueB. FalseHe is always too moved to hold his tears when he reads this story.A. TrueB. FalseIt was written by Jack London.A. TrueB. FalseFill Blank 1Research workers have long _wondered_(1) whether it is possible to foretell the future. In the sixteenth century, the writer Nostradamus __published_(2) ten volumes of four-line poems, making all kinds of predictions about what was going to __happen_(3) in the future. For example, he predicted that the King of France, Henry the Third, would be __killed_(4) from a wound in his eye during a fight. Four years later, the king died, exactly as Nostradamus foretold. However, many of Nostradamus’s other predictions __proved_(5) to be highly inaccurate.第六单元How far is the Hong Kong BankA. It’s about half-an-hour driving.B. It’s about one-hour walk.C. It’s about a-few-minute walk.D. It’s about 40-minute trip by bus.Conversations 2What is the man looking forA. A department storeB. A public rest roomC. A restaurantD. A grocery storeConversations 3Where is the TheatreA. On the 50th StreetB. Across from the clinicC. Right behind the speakerD. Not mentioned.Conversations 4What place is not mentioned in the conversationA. Center StreetB. City HallC. Second AvenueD. Bar StreetConversations 5Where is the museumA. On Queen Mary Avenue.B. On this street.C. Turn right at the traffic lights.D. Both of them don’t know.Conversations 6Larry is lost on his way to Bob’s house.A. TrueB. FalseLarry is calling Bob to tell him he can’t be there today.A. TrueB. FalseLarry was supposed to get off at Exit 4.A. TrueB. FalseBob’s house is at the end of the block on the right.A. TrueB. FalseIt will take Larry another hour to get to Bob’s house.A. TrueB. FalseConversations 7Athens and Rome have ________ rush hours.A. 1B. 2C. 3D. 4Subway employees in Tokyo are called packers because _________.A. they help pack the commuters into the trains in rush hours.B. they travel with the commuters.C. they usually live in the subways.D. they have good mannersIn Seoul, commuters _____________ to get a cab in rush hours.A. stand in the middle of the roadB. shout loudlyC. pay extra fareD. call the taxi companyIn _________, drivers with certain license plate numbers can drive only on certain daysA. New YorkB. SeoulC. TokyoD. AthensCarpools mean _______________ .A. two or more cars running together on highwaysB. there are pools in carsC. a group of people drive to and from work together and share the costs.D. Not mentioned.Fill Blank 1A （1）_located_ is a place where two roads meet and cross. A （2）_jazz_ is a place where roads meet. A (3)_size_ is a kind of junction in the form of a circle. A (4)_excitement_ is a part of road specially marked for people walking in the street to cross. A (5)__achievement_ is curve or turn in a road.第七单元Conversations 1How far is the Hong Kong BankA. It’s about half-an-hour driving.B. It’s about one-hour walk.C. It’s about a-few-minute walk.D. It’s about 40-minute trip by bus.Conversations 2What is the man looking forA. A department storeB. A public rest roomC. A restaurantD. A grocery storeConversations 3Where is the TheatreA. On the 50th StreetB. Across from the clinicC. Right behind the speakerD. Not mentioned.Conversations 4What place is not mentioned in the conversationA. Center StreetB. City HallC. Second AvenueD. Bar StreetConversations 5Where is the museumA. On Queen Mary Avenue.B. On this street.C. Turn right at the traffic lights.D. Both of them don’t know.Conversations 6Larry is lost on his way to Bob’s house.A. TrueB. FalseLarry is calling Bob to tell him he can’t be there today.A. TrueB. FalseLarry was supposed to get off at Exit 4.A. TrueB. FalseBob’s house is at the end of the block on the right.A. TrueB. FalseIt will take Larry another hour to get to Bob’s house.A. TrueB. FalseConversations 7Athens and Rome have ________ rush hours.A. 1B. 2C. 3D. 4Subway employees in Tokyo are called packers because _________.A. they help pack the commuters into the trains in rush hours.B. they travel with the commuters.C. they usually live in the subways.D. they have good mannersIn Seoul, commuters _____________ to get a cab in rush hours.A. stand in the middle of the roadB. shout loudlyC. pay extra fareD. call the taxi companyIn _________, drivers with certain license plate numbers can drive only on certain daysA. New YorkB. SeoulC. TokyoD. AthensCarpools mean _______________ .A. two or more cars running together on highwaysB. there are pools in carsC. a group of people drive to and from work together and share the costs.D. Not mentioned.Fill Blank 1A （1）_crossroads_ is a place where two roads meet and cross. A （2）_junction_ is a place where roads meet. A (3)__roundabout_ is a kind of junction in the form of a circle. A (4)_crosswalk is a part of road specially marked for people walking in the street to cross. A (5)_bend_ is curve or turn in a road.第八单元Conversations 1When are they going to meetA. Friday night.B. Tomorrow night.C. Tonight.D. Next week.Conversations 2What are they going to doA. Play ballgame.B. Go swimming.C. Watch a movie.D. Stay homeConversations 3Where are they going to swimA. At the river.B. At the lake.C. At the pool.D. They haven’t decided yetConversations 4Why would going skiing tomorrow probably not be a good ideaA. It’s going to rain tomorrow.B. It’s going to be windy tomorrow.C. They have to work tomorrow.D. It’s going to be warm tomorrow.Conversations 5Why can’t Linda go dancing this weekendA. She has got other plans.B. She has to study.C. She has to work overtime.D. She doesn’t want to go.Conversations 6George is inviting Heather to a movie tomorrow night.A. TrueB. FalseHeather has to work overtime tomorrow night.A. TrueB. FalseGeorge bought the tickets at the box office.A. TrueB. FalseGeorge paid $200 for each ticket.A. TrueB. FalseThey are going to meet at 8 o’clock tomorrow night.A. TrueB. FalseConversations 7The major reasons for the British to be unpunctual include __________.A. traffic jamsB. weather conditionsC. Both A and BD. Not mentionedIt’s usually not _________ for people to be late for social events in Britain.A. politeB. impoliteC. acceptableD. good manners_ ____________ often take the unpunctuality to extremes.A. StudentsB. Service peopleC. Family membersD. Best friendsPublic transport is __________.A. usually punctual.B. usually criticized for its unpunctuality.C. usuallyD. very good.The British are mad about crossword puzzles because they _______________ .A. love playing puzzles.B. have to spend too time waiting.C. feel those games are very interesting.D. Not mentioned.Fill Blank 1In the US, there are no exact (1)_rules_about gift giving, but there are some general (2)_customs_. When you are invited to a meal at someone’s home or to someone’s birthday party, it is a good idea to bring small (3)_gifts_, although not absolutely (4)_necessary_. However, remember that rules and customs on the gift giving in the US are general; it is up to the (5)_individual_ to decide when to give a gift and what to give.。

【北语】21春《商务英语》作业1试卷总分:100 得分:100一、单选题 (共 15 道试题,共 60 分)1.to approve（选出与题干意义最接近的解释）[A.]to abide by[B.]to comply with[C.]to have a positive opinion[D.]to come up with[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:C2.to appoint（选出与题干意义最接近的解释）[A.]to take back property[B.]to meet someone’s needs[C.]to choose someone officially for a job[D.]to claim for something[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:C3.Fortune-tellers are good at making _____ statements such as “Your sorrows will change.”[A.]philosophical[B.]ambiguous[C.]literal[D.]invalid[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:B4.Among all the changes resulting from the ___________ entry of women into the work force, the transformation that has occurred in the women themselves is not the least important.[A.]massive[B.]quantitative[C.]surplus[D.]formidable[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:A5.Up until that time, his interest had focused almost ______ on fully mastering the skills and techniques of his craft.[A.]restrictively[B.]radically[C.]inclusively[D.]exclusively[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:D6.If Japan ________________ its relation with that country it will have to find another supplier of raw materials.[A.]precludes[B.]terminates[C.]partitions[D.]expires[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:B7.She remains confident and ____________ untroubled by our present problems.[A.]indefinitely[B.]infinitely[C.]optimistically[D.]seemingly[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:D8.Improved consumer confidence is _____________ to an economic recovery.[A.]crucial[B.]subordinate[C.]cumulative[D.]satisfactory[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:A9.Having finished their morning work, the clerks stood up behind their desks, ___________ themselves.[A.]expanding[B.]stretching[C.]prolonging[D.]extending[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:B10.Mr. Smith became very __________ when it was suggested that he had made a mistake.[A.]ingenious[B.]empirical[C.]objective[D.]indignant[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:D11.The toy maker produces a ______ copy of the spaced station, exact in every detail.[A.]minimal[B.]minimum[C.]miniature[D.]minor[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:C12.The manager ______________ his success to hard work.[A.]imparted[B.]granted[C.]ascribed[D.]acknowledged[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:C13.After four years in the same job his enthusiasm finally _____________.[A.]deteriorated[B.]dispersed[C.]dissipated[D.]drained[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:C14.My sister is quite ____________ and plans to get an M. degree within one year.[A.]aggressive[B.]enthusiastic[C.]considerate[D.]ambitious[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:D15.There is no doubt that the ______ of these goods to the others is easy to see.[A.]prestige[B.]superiority[C.]priority[D.]publicity[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:B二、判断题 (共 10 道试题,共 40 分)16.eloquent的意思是:fluent or persuasive in speaking or writing[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:正确17.Psycho-linguistics is the name given to the study of the psychological processes involved in language. (语法上正确与否)[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:正确18.subscriber的意思是:a company or person that prepares and issues books, journals, or music for sale[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:错误19.astray的意思是:remain in the same place[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:错误20.I knew that I had a facility with words and a power of facing in unpleasant facts.(语法上正确与否)[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:错误21.During the early years of this century, wheat was seen as the very lifeblood of Western Canad[A.] (语法上正确与否)[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:正确22.From the 1940s through the early 1960s, Americans married at a higher rate and at a younger age than their Europe counterparts.(语法上正确与否)[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:错误23.It is only in exceptional circumstances we might become aware of the complexity involve[D.](语法上正确与否)[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:错误24.fare的意思是:treating people equally without favouritism or discrimination[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:错误25.approach的意思是:start to deal with in a certain way[A.]正确[B.]错误[解析提示]本题请参考课本相关知识，并完成课程作业本题参考选项是:正确。

第 1 页 （共 4 页）Assignment for Socializing《商务交际》作业Unit Three学籍号： 姓名： 分数：学习中心：专业： _英语______________The total marks for this assignment are 100 points. Time suggested forcompleting this assignment is 1 hour (60 minutes).PLEASE WRITE ALL YOUR ANSWERS ON THE BLANK SPACE PROVIDED.Writing [100 points]Instruction: In western culture, are there any topics we should avoid inconversations? Give at least three examples of these taboo topics. And then makeup a conversation of no less than 150 words based upon the following information第2页（共4页）and your understanding of this unit.a)You are going to work on a new project with a client. He/She is visiting youroffice. After talking about business, you take the client to the pantry(茶水间) for a break. You two then start a small talk about things other than work there.The client is of the opposite gender to you.b)Be sure to keep the conversation “safe”.c)Remember this is a conversation between two persons, not an essay or aparagraph, so please keep your language as natural as possible.Please note that copying from the Internet or any other resources is strictly inhibited.Taboo topics: Religions, politics, salary, age.Liz: Lee,what would you like to drink, coffee or milk?Lee:I’d prefer coffee, thanks.Liz: Here you are.You said you like Changsha very much?Lee: Yeah,I’ve been hearing a lot about Changsha. I’m so glad to be here.Liz:Then what do you think of this city? Is it very different from your expectation?Lee: Umm, I heard Changsha is a fascinating city and now I’m here, whatever delicious foods or friendly people, I think this city is a real fascinating city.Liz: That’s true, I guess you have tasted many special food, right?Lee: Yes,some of them are spicy but taste good!Liz: Sounds good! And if you wanted to visit the city,you can rent a bicycle,that’s a good choice. Lee: That must be interesting! I’d love to.Can you recommend some place to me?Liz: No problem. I always ride a bicycle to visit Changsha.We can do that when we’re back in the office.第3页（共4页）第4页（共4页）。

北京语言大学智慧树知到“英语”《商务英语》网课测试题答案（图片大小可自由调整）第1卷一.综合考核(共15题)1.I think we need to see an investment __________ before we make an expensive mistake.A.guideB.entrepreneurC.consultantD.assessor2.All our T-shirts you saw at the fashion show _______in four sizes.A.becomeB.putC.gete3.The manager gave her his ______ that her complaint would be investigated.A.assuranceB.assumptionC.sanctionD.insurance4.toll的意思是:a charge payable to use a bridge or roadA.正确B.错误5.arduous的意思是:of little weight; not heavyA.正确B.错误6.Is it possible to acquire an additional language in the same sense one acquires a first language?(语法上正确与否)A.正确B.错误7.with respect to (选出与题干意义最接近的解释)ply withB.in relation toC.conform toD.coincide with8.to appoint(选出与题干意义最接近的解释)________A.to take back propertyB.to meet someone’s needsC.to choose someone officially for a jobD.to claim for something9.We are sorry to let you know that neither of the relative _______has reached us yet.A.letter of creditB.letter of creditsC.letters of creditD.letters of credits10.The disagreement over trade restrictions could seriously _________ relations between the two countries.A.tumbleB.jeopardizeC.manipulateD.intimidate11.curtail的意思是：the process of promoting a cause or plan ()T.对F.错12._______both parties have agreed on all the terms and conditions can we start to prepare the contract.A.Even ifB.Only whenC.Even thoughD.Only while13.Psycho-linguistics is the name given to the study of the psychological processes involved in language. (语法上正确与否)T.对F.错14.Wheat prices were generally low in the autumn, so farmers could not wait for markets to improve.(语法上正确与否) ()T.对F.错15.esteem的意思是:respect and admirationT.对F.错第2卷一.综合考核(共15题)1.astray的意思是：remain in the same place ()T.对F.错2.for file (选出与题干意义最接近的解释)A.赔偿B.供参考C.供查找D.存档3.The designer has applied for a ______ for his new invention.A.tariffB.discountC.versionD.patent4.approach的意思是：start to deal with in a certain way () T.对F.错5.at one’s own expense(选出与题干意义最接近的解释)________A.花费钱B.以代价C.费用自理D.以昂贵的价格购买6.violate的意思是：break or fail to comply with ()T.对F.错7.to come into being (选出与题干意义最接近的解释) A.开始变化B.形成，成立C.发生质变D.进入8.During the early years of this century, wheat was seen as the very lifeblood of Western Canada. (语法上正确与否) ()T.对F.错9.to enforce(选出与题干意义最接近的解释)A.to break or act against a lawB.to cause a law or rule to be obeyedC.to prevent movement from happeningD.to direct something into a particular place10.Once you get to know your mistakes, you should ________ them as soon as possible.A.rectifyB.reclaimC.refrainD.reckon11.superior的意思是:low in rank, status or qualityA.正确B.错误12.esteem的意思是:respect and admirationA.正确B.错误13.A corporation cannot come into existence on a handshake _______ a partnership can.A.the sameB.the wayC.in whichD.by way of14.My sister is quite ____________ and plans to get an M. degree within one year.A.aggressiveB.enthusiasticC.considerateD.ambitious15.underline的意思是：draw a line under to give emphasis or indicate special type ()T.对F.错第1卷参考答案一.综合考核1.参考答案：C2.参考答案：D3.参考答案：A4.参考答案：A5.参考答案：B6.参考答案：B7.参考答案：B8.参考答案：C9.参考答案：C10.参考答案：B11.参考答案：F12.参考答案：B13.参考答案：T14.参考答案：F15.参考答案：T第2卷参考答案一.综合考核1.参考答案：F2.参考答案：D3.参考答案：D4.参考答案：T5.参考答案：C6.参考答案：T7.参考答案：B8.参考答案：T9.参考答案：B10.参考答案：A11.参考答案：B12.参考答案：A13.参考答案：B14.参考答案：D15.参考答案：T。

商务交际英语（1）试题及参考答案试卷代号：2139中央广播电视大学“开放专科”期末考试英语专业商务交际英语（1）试题注意事项一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场。

二、仔细读懂题目的说明，并按题目要求答题。

答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。

I . MULTIPLE CHOICE （10小题，每小题1分，共10分）Choose the letter indicating the best choice to complete each sentence or answer each question:1. Which of the following is an internal barrier to communication?a. the shyness of a person.b. a domineering bossc. a room that is so hot that everyone is impatient with each otherd. all of the above are internal barriers2. Which of the following is a message delivery medium that avoids the problem of "telephone tag"?a. a scannerb. a telephone callc. e-maild. a CPU3. What happens during the first stage of effective team development?a. Team members determine their group goals.b. Team members get acquainted and begin to exchange information.c. The team leader assigns roles to various team members.d. The team learns how to solve problems and overcome conflict.4. What is the main objective of a message that tells the receiver about a new product that wili soon be available in stores?a. To informb. To requestc. To recordd. To persuade5. Which of the following sentences contains a redundant expression?a. Currently we have an overstock of red and blue T-shirts, as of this week.b. As of last quarter, our sales projections were accurate.c. The trend is to underestimate the market value of existing properties.d. Quality is our primary concern, regardless of the impact on production schedules.6. Memos are ______________.a. harder to format and key than lettersb. used to send a message to a supervisor in another companyc. used to send a goodwill message to a coworkerd. usually more formal than business letters7. Abuses of e-mail message writing include ______________.a. spammingb. shoutingc. telecommutingd. both a and b8. Which type of letter is considered a goodwill letter?a. A letter of acknowledgmentb. A positive responsec. A routine requestd. All of the above would be considered a goodwill letter9. Which of the following would be part of an analytical report?a. problem statementb. conclusionsc. recommendationsd. all of the above10. Which of the following is a preliminary part of a formal report?a. bibliographyb. title pagec. both a and bd. neither a nor bII. TRUE/FALSE（10小题，每小题1分，共10分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.T/F_______ 11. While computers are becoming smaller and more powerful, they arebecoming more expensive._______ 12. In some cultures, nodding the head means "no" instead of "yes"._______ 13. A heterogeneous group is one that includes people with a mixture ofbackgrounds, abilities, and strengths._______ 14. Only positive messages need to have a positive tone; negative messagescan only be negative in tone._______ 15. Minutes are sent only to the meeting participants._______ 16. Most bad-news messages should be written in the indirect order._______ 17. Letters with negative messages typically open with reasons for thenegative news._______ 18. For a blind copy, the initials be appear on the copy but not on an original._______ 19. Gathering data by talking with customers is called secondary research._______ 20. When writing in a personal style, use the pronouns you and 1.III. ERROR CORRECTION（10分）Rewrite the following short paragraph by identifying all errors and correcting them:Our four-persons committee has met several times to discuss the possibility of flexible scheduling. There has been some good arguments on both sides of the issue, but, unfortunately, we are deadlock in our voting. Would you agree appointing a fifth member to break the tie and help our resolve this important matter? Thank you. IV. READING COMPREHENSION（10小题，每小题2分，共20分）Read the following two passages and answer the questions. Passage One:In the past, the work day was from 9 to 5 and the work week went from Monday through Friday. Rush hour, both morning and evening,was a nightmare as roads became jammed with commuters going to and from the office. While rush hour seems to be here to stay, the traditional work day and work week are gradually becoming a thing of the past.Companies today are facing issues such as office overcrowding and employees" desires, which compel management to be creative in how and where work gets done. Many offices find it beneficial to have flexible working hours. For example, employees may put in their eight hours sometime between the 7:00 a. m. and 6:30 p. m. Others may choose to put in four ten-hour days a week instead of coming to the office five days.Flextime can also help save employers from the expense of expanding an office because of overcrowding. Desirable office space is at a premium in most urban markets, and opening a branch office takes time. Some companies may choose to outsource work, but others do not want to lose creative control. With flextime, more employees can share office space because not everyone is thereat the same time. Whatever a company"s situation, it takes creativity, patience and teamwork to have a pleasant and productive working environment.26. What causes rush hour?a. Commuters not planning well enough.b. Too many people heading for work at one time.c. People"s desire to drive too fast.27. On the whole, employees seem to _____________.a. be reluctant to get involved in deciding when they workb. resent not always working from 9 to 5c. take advantageof creative working arrangements28. What is one advantage of flexible working hours?a. More employees will be at work at the same time.b. Employees will work longer hours.c. Flexibility is cheaper than office expansion.29. According to the passage, desirable office space is _____________.a. expensiveb. hard to findc. very crowded30. Opening a branch office _____________.a. will not help overcrowding problemsb. does not happen overnightc. is bad for businessPassage Two:Most nations of the world export goods to other countries.Likewise, many import goods from other nations. Why do countries engage in international trade?Firstly, some countries of the world have certain conditions that provide them with a basis for international trade. For example,Columbia and Brazil have just the right climate for growing coffee.They export the surplus to earn foreign exchange to pay for the goods they import.Secondly, if a country has an abundance of natural resources, it generally exports some of them. Rubber from Malaysia and oil from the Middle East countries are examples.Thirdly, if a nation is advanced in science and technology, it can produce sophisticated machinery and equipment, such as computers, jet airplanes and electric generators. Their manufactured goods are usually sold at high prices in the international market. So they enjoy favorable conditions in the international trade.In addition to trade in goods, there is another form of trade, i. e.trade in services. The former is called visible trade, and the latter, invisible trade. Transportation, insurance, financing and tourism are some of the forms of invisible trade. Trade in these forms can be as important to some nations as the exchange of goods is to others.31. According to the passage, international trade means_____________.a. exporting goods to other countriesb. exporting goods to and import goods from other countriesc. exchanging not only goods but also service with othercountries32. The reason for countries of the world to engage in international tradeis _____________.a. to build up friendship with people in other countriesb. to exchange what one has for what one needsc. to provide assistance to poor countries33. Saudi Arabia usually exports _____________ to other countries.a. oilb. coffeec. computer34. Who suffer from unfavorable conditions in international trade?a. The developed countries.b. The developing countries.c. The countries in West Europe.35. 10. Which of the following are viewed as invisible trade?a. Coffee, rubber and oil.b. Computers, airplanes and electric generators.c. Transportation, insurance, financing and tourism.V . TRANSLATION （3段短文，每段5分，共15分）Translate the following passages into Chinese:36. successful teams are made up of individuals who have differentbackgrounds. In an organization, effective work teams have to bebased on function, purpose, or individual expertise rather than onpersonality.37. To cut down in wordiness, use the active voice rather than thepassive voice. Using the active voice helps you be direct and keeps your sentences from being too wordy.38. Formal reports are more complex and longer than informal reports.Because of this complexity, you may spend more time organizing and writing a formal report than you would prepare an informal report.Formal reports may be used when writing to the top management of an organization.VI. WRITING (35分)39. According to the given facts, format a business envelope: （5分）The sender:Kang Zhuang, General Manager of FORWARD BICYCLE CO. LTD.987 Jiangnan Road, Kunshan, Jiangsu, China, 215300Tel; (0520)5000000Fax; (0520)5000001The receiver:Mr. Fred Johns, Chief Buyer of Kiddie Komer, Inc.# 202-418 Richards Street, Vancouver, B. C. Canada V6S 3A740. Write a correctly laid out memo according to the following. (10分)Jane Simmons, Personnel Manager of Alpha Electronics,80 - 90 Zeus Street, Manchester GG73 6LP, says to you, "Will youwrite a memo for me to Simon Clark, my deputy, please?When he returns from holiday next Monday I shall be starting a three-day conference at Harogate. Ask him to interview the four candidates for the clerical vacancy in the Mailing Section on Monday, starting at 2 :30 p. m. He should make an appointment if there is a suitable candidate. The candidates have been invited for interview and their application forms and references are in the middle drawer of my desk. I" 11 leave my desk keys with you. On Tuesday at 10 a. m. Gerry Rhodes, the Union Rep, has an appointment to see me. If Simon I can deal with whatever he wants, I shall be grateful. If not, I"ll make another appointment to see Gerry when I"m back on Tuesday. "41. Write a letter according to the situation below, using the block format and open punctuation. （20分）Situation: Two months ago you contacted a Scottish company, the Organisers of Scottish Exhibitions (OSE), based at 9 Rider Street, Charlestown, CH3 MN1, to organize a 3-day exhibition of your products in Glasgow. The exhibition took place last week andyou have heard from your staff and customers that it was a disaster because of the inefficient planning of the deputy director of OSE, Barbara Minter.Write a letter to Mrs. Minter, describing what went wrong, the consequences for your company and what you want. Make up any necessary details.参考答案及评分标准I. MULTIPLE CHOICE (10小题，每小题1分，共10分)Choose the letter indicating the best choice to complete each sentence or answer each question:1. a2. c3. b4. d5. a6. c7. d8. a9.d 10. bII. TRUE/FALSE (10小题，每小题1分，共10分)Write a T in the space provided if the statement is true. Write anF in the space if the statement is false.11. F 12. T 13. T 14. F 15. F16. T 17. F 18. T 19.F 20. TIII. ERROR CORRECTION (10分)Rewrite the following short paragraph by identifying all errors and correcting them:Our four-person committee has met several times to discuss the possibility of flexible scheduling. There have been some good arguments on both sides of the issue, but, unfortunately, we are deadlocked in our voting. Would you agree to appointing a fifth member to break the tie and help us resolve this important matter? Thank you.评分标准：短文中有5个错，找出错误5分；改正错误5分。

商务交际英语（1）模拟试题及参考答案I. MULTIPLE CHOICE （10小题，每小题1分，共10分）Choose the letter indicating the best choice to complete each sentence or answer each question:1.Which of the following is NOT an external barrier to communication?a.Motivation or interests.b.Environmental factors such as lighting and heat.c. A closed or authoritarian climate.d.An open climate in which communication flows easily.2.What is NOT included in the purpose of communication?a.To establish goodwill.b.To build self-esteem.c.To obtain information.d.To practice using language accurately.3.If verbal and non-verbal symbols in the sender’s message conflict, receiversgenerally ________.a.believe the non-verbal symbols over the verbal symbolsb.believe the verbal symbols over the non-verbal symbolsc.don’t know which to believed.believe both the verbal and non-verbal symbols4.To communicate effectively, the sender must ________.e audience analysis, examine the message’s environment, encourage andinterpret feedbacke audience analysis, read and listen effectivelye audience analysis and overcome external and internal barriers tocommunicated.speak and write clearly, and use proper equipment5.When communicating with other people, remember that everyone wants to feel________.a.admired and cared forb.understood and importantc.important, competent, and admiredd.valued, respected, and understood6.Which of the following statements about body language is true?a.People from different cultures interpret body language in different ways.b.Basic body language is universal; it means the same to all people.c.Facial expressions are universal, but gestures are less so.d.Friendly body language is all the same; unfriendly or threatening gesturesvary.7.Which of the following is a receiver-oriented statement?a.I grant your request for vacation from the week of August 14th.b.Our company works hard to meet the needs of our customers.c.As our guest, you will receive the attention that you deserve.d.We make every effort to serve our clients efficiently and at theirconvenience.8.What is NOT included in the stage of planning a message?a.To identify the objective.b.To determine the main idea.c.To choose supporting information.d.To evaluate the message.9.Which of the following is NOT included in the common abuses of memos?a.Written too frequently.b.Written to gain attention.c.Written to express one main idea.d.Written by a committee.10.According to the course book, which of the following statements is NOT true inletters that contain neutral or positive messages?a.The ending should be friendly, courteous and personable.b.The main idea can be presented at the end.c.Supporting information should be presented as much as possible.d.More information should be presented later.II. TRUE / FALSE （10小题，每小题1分，共10分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.T / F______ 1. The primary participants in the communication process are senders and receivers.______ 2. All business messages should promote goodwill.______ 3. Once you run your word processor’s spell checker, your writing will be free of spelling errors.______ 4. A letter contains both verbal and nonverbal symbols.______ 5. When conversing with a coworker, the distance between the two of you sendsa nonverbal message.______ 6. The words police officer, technician and server are all neutral, or unbiased.______ 7. Audience analysis should be a major tool for the effective senders of messages.______ 8. If a work team is going to be effective, it is usually effective from the very first meeting.______ 9. To overcome diversity in the workplace, the best plan is to overlook difference.______ 10. Proofreading the hardcopy, even after proofing on screen, ensures the accuracy of a document.III. CASE ANALYSIS（10分）Rewrite the following short paragraph by identifying all errors and correcting them: Thank you for request information on DayPro franchises. For more than a decade now,DayPro have been expanding successfully, and we is very pleased that you have an interest in join our successful family of franchise owners and operator.IV. READING COMPREHENSION （10小题，每小题2分，共20分）Read the following two passages and answer the questions.Passage One:Complete messages contain a variety of sentence types. You will hold your readers’ attention if you vary the length and structure of your sentences as well as the structure of your paragraphs.It is best to keep sentences at 20 words or less. At the same time, it adds interest to have some noticeably short sentences—perhaps 10 words or even fewer. Using sentences of different lengths keeps your writing from feeling choppy or monotonous. As you vary sentence length, your sentence structure naturally varies as well. Alternate simple sentences with compound and complex sentences.Varying paragraph length also keeps your writing from being choppy. We’ve already said that the opening and closing paragraphs of a message should be relatively short. When writing your middle paragraphs plan them so that they average about six or eight lines long. Mix in a short, two- or three- line paragraph sometimes to add interest. A short paragraph also is a way to emphasize an important point.1.It is advisable to keep the average length of a sentence at ______.a.more than 20 words.b.not more than 20 words.c.10 words or fewer.2.The word choppy in the passage means ______.a.short irregular wavesb.cut into piecesc.short, broken and slightly rough.3.According to the last paragraph, ______.a.the length of all paragraphs should be the sameb.the middle paragraphs should be shorter than the beginning and ending onesc.the middle paragraphs should be longer than the beginning and ending ones4.When you write sentences of different lengths, ______.a.the structure of the sentences will also be differentb.they will have the same structurec.your variation will have no effect on the sentence structure5.In the following statements, which is true about a short paragraph?a.It is less important than a long paragraph.b.It can be used to express emphasis.c.You have to put a short paragraph after several short paragraphs. Passage Two:Although language is an important part of communication, communication is not simply a matter of understanding and speaking a language. It involves transmitting an idea and understanding someone else’s idea. People from different cultures think differently about various issues than do North Americans. The ability of a North American to speak in three different languages still may not enable him or her to understand the issues from the viewpoint of those from another culture.Cross-cultural communication differs from the more familiar within-culture communication situations in that there are systemic differences in the assumptions made by people of different cultures. Being aware of and understanding these different assumptions can help improve communication and relationships.The major problems of intercultural communication occur in perception and in attribution of meaning. Communication is defined as a “dynamic process whereby human behavior, both verbal and nonverbal, is perceived and responded to.”People respond according to their perceptions, not necessarily according to what the transmitter believes he or she is communicating. This is an interactive process.6. People from different cultures think differently about various issues than do North Americans. This sentence means ______.a.Other people have deeper understanding than the North Americans.b.Other people understand more issues than the North Americans.c.Other people may understand things in a way different from that of the NorthAmericans.7. According to the passage, which of the following statements is true?a.By speaking three languages, people do not naturally share the viewpoint ofother people.b.By speaking three languages, people naturally share the viewpoint of otherpeople.c.All Americans speak three different languages.8. Which of the following statement is true?a.Cross-cultural communication only occurs when you work in another country.b.Within-culture communication never occurs when you travel to another country.c.Cross-cultural communication is more complex than within-culturecommunication.9. In communication, people respond according to ______.a.the intention of the message senderb.their own understanding of the messagec.the literal meaning of the message10.According to the last paragraph, ______.a.perception and response are equally importantb.perception is more important than responsec.perception is less important than responseV. TRANSLATION（3段短文，每段5分，共15分）Translate the following passages into Chinese:1.A report is a document that provides the facts about a specific situation or problem for consideration by a specific group of people. Reports are business tools that enable managers to make decisions or solve problems. Reports can be classified according to their style, purpose, and format.2.A letter containing a negative message conveys news that will disappoint the receiver. Letters that deny requests, decline to supply information, refuse credit, or reject a proposal are examples of this type of letter. Careful planning and organizing arerequired to convey the disappointing news and yet maintain goodwill.3.Meetings are an important method of exchanging information in any business setting. There are board meetings, conferences, training sessions, and staff meetings. A meeting may consist of a supervisor and one employee, a group of colleagues, or employees and their vendors or clients.VI. WRITING （35分）1. According to the given facts, format a business envelope: (5分)The sender:INTEGRATED COMPUTER TECHNOLOGY CO.LTDRm 806, Ang Mo Kio Industrial Park 2, Singapore 668987Tel: (65)245 9876Fax: (65)245 8907The receiver:Mr. David Law, D2 #05-06 Kentmore Park, 89 Pasir Panjang Hill Road, Singapore 0511 2. Write a memo for all company employees, by using the traditional memo format. You are the administration officer. This memo is to inform the overtime policy. The overtime policy can not assure of the overtime pay. However, the company will not fire any one and the present situation will be changing in the near future.(10分)3. Write a letter to decline to supply the information requested：（20分）Situation: Trey Alfred, a graduate student at a local university, is conducting research on stockholder reactions to corporate annual reports. He has written to your supervisor, the vice President of Communication for your corporation, and asked for names and addresses of 100 of your stockholders. Because of privacy laws and the lawsuits that followed, your corporation does not give out names and addresses of 100 of your stockholders. Write to Trey and deny his request. Try to help Trey in some way. His address is 435 North Essence Avenue, Prairie Village, KS GG 66208-1935.商务交际英语样题参考答案一. MULTIPLE CHOICE （10小题，每小题1分，共10分）Choose the letter of the best word or words to complete each sentence:1. a2. d3. a4. c5. d6. a7. c8. d9. c 10. b二、TRUE / FALSE （10小题，每小题1分，共10分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false.1. T2. T3. F4. T5. T6. T7. T8. F9. F 10. T三、CASE ANALYSIS（10分）Thank you for requesting information on DayPro franchises. For more than a decade now, DayPro has been expanding successfully, and we are very pleased that you have an interest in joining our successful family of franchise owners and operators. 评分标准：短文中有5个错，找出错误5分；改正错误5分。

《商务交际英语1》形成性考核册及参考答案PART IIChapter 1 Communication in your lifeOverviewAccurate, effective communication is critical to each person yet is difficult to achieve. In this chapter, you have learnt the importance of communication, its process and the barriers to it.This activity aims to help you have a better understanding of the importance and roles of communication in your personal life.Activity 1: (5 marks)Please explain the following terms in your own words:a. Communication channelCommunication channel is the mode a sender selects to send a message.b. Communicating mediaCommunicating media are tow means by which to send messages and two means by which we receive them. To send messages, we speak and write; To receive messages, we read or listen.c. Audience analysisAudience analysis is the process used to examine your receiver or audience.d. Communication barriersCommunication barriers are obstacles to the communication process, which is divided into external and internal communication barriers.e. Electronic mailElectronic mail is a system by which written messages are sent, received, and stored by means of a computer.Activity 2: (5 marks)Please answer the following questions:a. What are the purposes of communication?We all use communication for five basic purposes:(1) to establish and build goodwill(2) to persuade(3) to obtain or share information(4) to establish personal effectiveness(5) to build self-esteemb. What are the receivers’ responsibilities in communicating proces s?The receiver’s responsibilities are to read and listen effectively. Focusing and ensuring understanding are the keys to effective reading. Listening can be a little more self-threatening. Good listeners check for understanding, when in listening situations, good listeners paraphrase the message.Chapter 2 Communicating in a diverse workplace OverviewIn the twenty-first century, the workplace is a place of diversity. In addition to ethnic, religious, and socioeconomic difference, the workplace will become increasingly multicultural. The increase of global business pursuits makes it more likely that we will come in contact with people from other cultures or other countries. Students need to learn how to deal sensitively with people from other cultures, both in terms of the language barrier that may exist and in terms of the different values, customs, traditions, decision-making processes, and priorities that people from other cultures may have.This activity aims to help you summarize different cultures you learnt from the coursebook and train your ability to obtain information from other resources. Activity: (6 marks)a. Study the sample form (2 marks)Greeting customs around the worlda. Fill in the following two forms according to the above sample. ( 4 marks)Body Language (2 marks)Personal Space (2 marks)Activity 2: (4 marks)Answer the following questions:a. What makes the world as a global workforce?Leading the Global Workforce provides a handy guide for international organizations that must achieve results in managing and sustaining a global workforce. The fourteen illustrative cases outlined address the major concerns and recruiting and developing global leaders, global organizational learning, cross-cultural communication, outsourcing line functions, and managing global careers and transitions from sixty of the worlds best-practice global organizations. Each case shows how the organization advanced a global business strategy with a new initiative in the areas of global leadership development, cultural change, career transition, succession planning, change management, outsourcing, and global performance. In addition, Leading the Global Workforce also describes the overall strategy, planning, and implementation of the initiative; feedback from participants; and overall evaluation of results. Many of the cases contain competency models, practical tools, instruments, and materials that were most effective.b. How could you communicate effectively across cultures?Cross-cultural communication occurs when two individuals from different cultures communicate, whether verbally, nonverbally, or in writing. Because they don’t bel ong to the same culture, they don’t share the same assumptions, values, beliefs, feelings, or ways of thinking and behaving. These differences make the communication process challenging. Effective cross-cultural communication begins with having an open attitude about communicating and about the people with whom you are communicating. Learn to find a common ground on which to communicate. You should learn about and accept cultural differences. And be sensitive toward people from other cultures, be prepared for language barriers—and get past them. Keep messages simple and short.Chapter 3 Writing with styleOverviewPlanning and organizing messages involves identifying objectives and main ideas and supplying supporting details. Depending on the message and objective of a business communication, information should be presented in direct order, indirect order, ordirect-indirect order. To promote goodwill, as all business communications should do, students should use courteous words. In addition, using precise and up-to-date language helps the message be reader-friendly and effective.This activity aims to provide skills to write successful messages from sentence building to paragraph writing.Activity 1: (2 marks)Read the following paragraphs:VarietyComp lete messages contain a variety of sentence types. You will hold your readers’ attention if you vary the length and structure of your sentences as well as the structure of your paragraphs.It is best to keep sentences at 20 words or less. At the same time, it adds interest to have some noticeably short sentences--- perhaps 10 words or even fewer. Using sentences of different lengths keeps your writing from feeling choppy or monotonous. As you vary sentence length, your sentence structure naturally varies as well. Alternate simple sentences with compound and complex sentences.Varying paragraph length also keeps your writing from being choppy. We have already said that the opening and closing paragraphs of a message should be relatively short. When writing your middle paragraphs, plan them so that they average about six to eight lines long. Mix in a short, two-or three line paragraph sometimes to add interest. A short paragraph also is a way to emphasize an important point.Activity 2: (8 marks)Evaluate the passage and write down your evaluation (in 100 words). Judge if it meets the requirements:● A clear objective● A main idea●The supporting details●Receiver-oriented or writer-oriented●Courteous words●Precise languageWhen we write something, we should follow the guidelines given as the example. In the messages, we should have the different kinds of sentences. In order to attract receiver’s attention, we should change the length and structure of the sentences. This is the main idea and objective of the short passage.We could change the sentences from long to short, 20 words or less, which keep readers from feeling boring. Maybe we should use different sentences with compound and complex sentences.The length of paragraphs also vary at the same time, this can add the interests of readers to read the passages.Chapter 4 Writing memos and E-mailsOverviewIn this chapter, you learned how to use, format, and write effective memos and e-mail messages. This chapter further discusses memos as internal communication and differentiates between the traditional and the simplified memo format, stating specific guidelines. Various kinds of business meetings, guidelines for writing agendas and minutes are introduced in this chapter as well.This activity will check your ability of writing a memo. Although memos are less formal than letters, they require the same careful attention. You should know that colleagues and supervisors judge employees by the quality of their communication, including memos and e-mails.Activity 1: (4 marks)Relate your e-mail sending / receiving stories in your experience—such as the phenomenon of writing in real time, hearing from a friend who lives at a great distance, renewing friendships, and so forth:Dear Isabella,How are you? I received your letter by special delivery yesterday afternoon. Many thanks for the enclosed nine drawings and beautiful photos and, above all, for the invitation itself. Your invitation reminds me of the promise we made last year. I can still remember the day you and your folks moved to Taipei. That day you and I made a promise to meet again one year later, and wewalked the street most of the time in silence. Then we said good-bye to each other and parted at the street corner at last. That is really a haunting memory, isn’t it?Now one year is gone. You have invited me to go on holiday for a week starting tomorrow and I remember our promise. But I hope you can forgive me for what I am going to tell you: I am dying to see you, but I can't I am sorry, please. I have to break my word because my elder sister is going abroad to seek advanced study. She will leave for Germany soon and my parents want me to give a hand to them and do some things for my sister prior to her departure. I hope you can understand this. I hope you will not blame me for real, will you? Perhaps everything will be all right next time. YoursLilyActivity: (6 marks)Write a memo in the traditional format based on the given facts ( 6 marks ):Your class just had a discussion on the experience in sending and receiving e-mails, some did get abusing e-mails, some wrote down in efficient e-mails, some didn’t realized that e-mail has it is format and so on. Try to write a memo in the traditionalformat in 50 words:To: Andy AndlerFrom: Heady the Head HonchoDate: June 1, 2008Subject: New Monthly Reporting SystemWe’d like to quickly go over some of the changes in the new monthly sales reporting system that we discussed at Monday’s special meeting. First of all, we'd once again like to stress that this new system will save you a lot of time when reporting future sales. We understand that you have concerns about the amount of time that will be initially required for inputting your client data. Despite this initial effort, we are confident that you will all soon enjoy the benefits of this new system.As you can see, once you have entered the appropriate client information, processing orders will require NO paperwork on your part. Thank you all for your help in putting this new system into place. Best regards.ManagementChapter 5 Writing letters to your clients and customers OverviewIn this chapter, you have learned how to format and write effective routine, good news, goodwill, and bad news letters. You also learned to use block, modified block, and simplified block formats. Letters contain neutral, positive and negative messages. This activity is to train your translation and letter writing skills.Activity:a. Translate the following letter, paying attention to the format (4 marks):Mario Lopez6306 Claramont AvenueCincinnati, OH 45208-1841September 5, 20—MS. Alicia DeV on3402 East 25th StreetTaylorsville, SC 29646-0926Dear Ms. DeV on:Please send me a copy of the handouts you provided at your recent presentation to the Taylorsville Investment Club. I would really appreciate a copy of your investment strategies and your insights mutual funds and state bonds.Unfortunately, I had to miss the meeting but read the article in last night’s Taylorsvill Gazette. While the article was very complimentary, it did not contain much detail. Because many members told me that I had missed some very valuable information, I am making this request.For your convenience, a self-addressed, stamped envelope is enclosed. Thank you very much for taking the time to talk to the club. I look forward to receiving the information.Sincerely yours,Mario LopezYour translation:玛莲露洛佩兹6306 卡罗门特大街辛辛那提, 45208-18419月5日艾丽丝迪翁女士3402, 东街25号泰勒丝镇,29646-0926亲爱的艾丽丝迪翁女士:请发送一份在泰勒丝投资公司您演讲的宣传资料给我, 我对您的投资策略和您对共有基金及州政府债券的想法非常地欣赏。

北京语言大学智慧树知到“英语”《商务英语》网课测试题答案（图片大小可自由调整）第1卷一.综合考核(共15题)1.I had the lonely child’s habit of making up stories and holding conversations with imaginative persons.(语法上正确与否)A.正确B.错误2.at one’s own expense(选出与题干意义最接近的解释)________A.花费钱B.以代价C.费用自理D.以昂贵的价格购买3.prosperity的意思是：the state of being prosperous ()T.对F.错4.sophisticated的意思是：having, revealing or proceeding from a great deal of worldly experience and knowledge of fashion and culture ()T.对F.错5.Up until that time, his interest had focused almost ______ on fully mastering the skills and techniques of his craft.A.restrictivelyB.radicallyC.inclusivelyD.exclusively6.aggregate (选出与题干意义最接近的解释)A.聚集B.使……加重C.赞同D.欣赏7.to conclude(选出与题干意义最接近的解释)________A.to give one’s place to eachB.to end or judge after some considerationC.to explainD.to contain8.It is ________ that women should be paid less than men for doing the same kind of work.A.abruptB.absurdC.adverseD.addictive9.to entertain a client(选出与题干意义最接近的解释)A.to cater forB.to treat sat the tableC.to launch a productD.to shorten a vacation10.Fortune-tellers are good at making _____ statements such as “Your sorrows will change.”A.philosophicalB.ambiguousC.literalD.invalid11.The disagreement over trade restrictions could seriously _________ relations between the two countries.A.tumbleB.jeopardizeC.manipulateD.intimidate12.From a very early age, perhaps the age of five or six, I knew that when I grew I should bea writer.(语法上正确与否) ()T.对F.错13.This book is expected to ____________ the best-seller lists.A.promoteB.prevailC.dominateD.exemplify14.aggregate(选出与题干意义最接近的解释)________A.聚集B.使……加重C.赞同D.欣赏15.A corporation cannot come into existence on a handshake _______ a partnership can.A.the sameB.the wayC.in whichD.by way of第2卷一.综合考核(共15题)1.subscriber的意思是：a company or person that prepares and issues books, journals, or music for sale ()T.对F.错2.Demographic indicators show that Americans in the postwar period were more eager than ever to establish families. (语法上正确与否) ()T.对F.错3.The automatic doors in supermarkets ____________ the entry and exit of customers with shopping carts.A.furnishB.induceC.facilitateD.allocate4.We will make arrangements to _______ an all-risk insurance on the following consignments.A.make outB.get outC.put outD.take out5.underline的意思是:draw a line under to give emphasis or indicate special typeT.对F.错6.They quickly brought down the age at marriage for both men and women and brought the birth rate to a twentieth century height after more than a hundred years of steady decline.(语法上正确与否) ()T.对F.错7.You should _______________ to one or more weekly magazines such as Time or Newsweek.A.ascribeB.orderC.reclaimD.subscribe8.curtail的意思是：the process of promoting a cause or plan ()T.对F.错9.The paper _______our cartons is strong and damp-proof.A.liningB.linesC.linedD.to line10._______both parties have agreed on all the terms and conditions can we start to prepare the contract.A.Even ifB.Only whenC.Even thoughD.Only while11.reinforcement的意思是：the action or process of reinforcing or strengthening ()T.对F.错12.From the 1940s through the early 1960s, Americans married at a higher rate and at a younger age than their Europe counterparts.(语法上正确与否) ()T.对F.错13.Wheat prices were generally low in the autumn, so farmers could not wait for markets to improve.(语法上正确与否)A.正确B.错误14.These young adults established a trend of early marriage and relatively large families thatwent for more than two decades and caused a major but temporary reversal of long-term demographicpatterns.(语法上正确与否)T.对F.错15.violate的意思是：break or fail to comply with () T.对F.错第1卷参考答案一.综合考核1.参考答案：B2.参考答案：C3.参考答案：T4.参考答案：T5.参考答案：D6.参考答案：A7.参考答案：B8.参考答案：B9.参考答案：A10.参考答案：B11.参考答案：B12.参考答案：F13.参考答案：C14.参考答案：A 15.参考答案：B第2卷参考答案一.综合考核1.参考答案：F2.参考答案：T3.参考答案：C4.参考答案：D5.参考答案：T6.参考答案：F7.参考答案：D8.参考答案：F9.参考答案：A10.参考答案：B11.参考答案：T12.参考答案：F13.参考答案：B14.参考答案：F15.参考答案：T。

0541《商务英语》在线作业答案Dear Mr.Thomas,As you are one of our oldest and most regular partners,we greatly appreciate our cooperation for the past 8 years.I will go to the United States and call at your office at 10 a.m.on November 16.At that time,I will negotiate with you about the price of the stuffed toys.Sincerely yours,BobDear Mr.Smith,In your last letter,you asked whether we could give you a 5% discount.Since we have a close business relationship with your company all these years,we have decided to offer you such a discount,though this pyoduct is in great demand and the supply is limited. Your early reply will be greatly appreciated.Yours sincerely,Brandon Rodd答：1.Social environment：Social environment is the sum of social material and spiritual conditions in the range of human existence and activities. The broad sense includes the whole social economic culture system, the narrow sense only refers to the direct environment of human life. Divided into different types according to the nature and function of the elements.2.Industry environment：Refers to the production site in manufacturing locations, including production tooling, gauges, process, materials, operators, environment and process settings, such as: feed, speed, cycle time, pressure, temperature, production line beat.3.Economic environment：Economic environment is refers to the formation of the enterprise survival and the development of the social economic situation and national economic policies that affect consumers' purchasing ability and spending patterns of the factors, it includes income changes, consumer spending patterns of the changes.4.Global environment：Earth environment. All of the lower stratosphere, it covers the atmosphere of the troposphere in the hydrosphere, lithosphere and biosphere soil. This range is a place where human life and living creatures live and multiply. It is a place where all kinds of resources are available to human beings.【Adam Smith's model】Adam Smith displays trade taking place on the basis of countries exercising absolute advantage over one another.【Ricardian model】The Ricardian model focuses on comparative advantage, which arises due to differences in technology or natural resources. The Ricardian model does not directly consider factor endowments, such as the relative amounts of labor and capital within a country. 【Heckscher？COhlin model】In the early 1900s a theory of international trade was developed by two Swedish economists, Eli Heckscher and Bertil Ohlin. This theory has subsequently been known as the Heckscher？COhlin model (H？CO model). The results of the H？CO model are that countries will produce and export goods that require resources (factors) which are relatively abundant and import goods that require resources which are in relative short supply.【New Trade Theory】New Trade Theory tries to explain empirical elements of trade that comparative advantage-based models above have difficulty with. These include the fact that most trade is between countries with similar factor endowment and productivity levels, and the large amount of multinational production (i.e., foreign direct investment) that exists.Gravity model：The Gravity model of trade presents a more empirical analysis of trading patterns. The gravity model, in its basic form, predicts trade based on the distance between countries and the interaction of the countries' economic sizes. The model mimics the Newtonian law of gravity which also considers distance and physical size between two objects. The model has been proven to be empirically strong through econometric analysis.【Ricardian theory of international trade (modern development)】The Ricardian theory ofcomparative advantage became a basic constituent of neoclassical trade theory. Any undergraduate course in trade theory includes a presentation of Ricardo's example of a two-commodity, two-country model. A common representation of this model is made using an Edgeworth Box.【Neo-Ricardian trade theory】The merit of neo-Ricardian trade theory is that input goods are explicitly included. This is in accordance with Sraffa's idea that any commodity is a product made by means of commodities. The limitation of their theory is that the analysis is restricted to small-country cases.【Ricardo-Sraffa trade theory】Economist John S. Chipman observed in his survey that McKenzie stumbled upon the questions of intermediate products and postulated that "introduction of trade in intermediate product necessitates a fundamental alteration in classical analysis".It took many years until Shiozawa succeeded in removing this deficiency.The Ricardian trade theory was now constructed in a form to include intermediate input trade for the most general case of many countries and many goods. Chipman called this the Ricardo-Sraffa trade theory.【International production fragmentation trade theory】In his chapter entitled Li & Fung, Ltd.: An agent of global production (2001), Cheng used Li & Fung Ltd as a case study in the international production fragmentation trade theory through which producers in different countries are allocated a specialized slice or segment of the value chain of the global production. Allocations are determined based on "technical feasibility" and the ability to keep the lowest final price possible for each product.。

北京语言大学网络教育学院《商务英语》模拟试卷一注意：1.试卷保密，考生不得将试卷带出考场或撕页，否则成绩作废。

请监考老师负责监督。

2.请各位考生注意考试纪律，考试作弊全部成绩以零分计算。

3.本试卷满分100分，答题时间为90分钟。

4.本试卷分为试题卷和答题卷，所有答案必须答在答题卷上，答在试题卷上不给分。

一、【单项选择题】(本大题共20小题，每小题2分，共40分)在每小题列出的四个选项中只有一个选项是符合题目要求的，请将正确选项前的字母填在答题卷相应题号处。

1.A membership card （）the holder to use the club's facilities for a period of twelve months.[A] approves [B] authorizes [C] rectifies [D] endows2.They have done away with （）Latin for university entrance at Harvard.[A] influential [B] indispensable [C] compulsory [D] essential3.She （）through the pages of a magazine, not really concentrating on them.[A] tumbled [B] tossed [C] switched [D] flipped4.They used to quarrel a lot, but now they are completely（）with each other.[A] reconciled [B] negotiated [C] associated [D] accommodated5.The local business was not much （）by the sudden outbreak of the epidemic.[A] intervened [B] insulated [C] hampered [D] hoisted6.The most important （）for assessment in this contest is originality of design.[A] threshold [B] partition [C] warrant [D]criteria7.He greatly resented the publication of this book which he saw as an embarrassing invasion of his （）.[A] privacy [B] morality [C] dignity [D] secrecy8.In fact, as he approached this famous statue, he only barely resisted the （）to reach into his bag for his camera.[A] impatience [B] impulse [C] incentive [D] initiative9.High grades are supposed to（）academic ability, but John's actual performance did not confirm this.[A] certify [B] clarify [C] classify [D] notify10.In spite of the （）, it seemed that many of the invited guests would still show up.[A] deviation [B] distinction [C] controversy [D] comparison11.The relatives of those killed in the crash got together to seek （）.[A] premium [B] compensation [C] repayment [D] refund12.At first, everything went well with the project but recently we have had a number of （）with the machinery.[A] disturbances [B] setbacks [C] outputs [D] distortions13.Coffee is the（） of this district and brings local farmers a lot of money.[A] majority [B] staple [C] spice [D] elite14.Anyone not paying the registration fee by the end of this month will be （）to have withdrawn from the program.[A] contemplated [B] acknowledged [C] deemed [D] anticipated15.The police are trying to （）what really happened.[A] ascertain [B] avert [C] assert [D] ascribe16.He said that ending the agreement would （）the future of small or family-run shops, lead to fewer books being published and increase prices of all but a few bestsellers.[A] venture [B] jeopardize [C] expose [D] legalize17. As we know, computers are used to store and （） information efficiently.[A] reclaim [B] reassure [C] reconcile [D] retrieve18.When construction can begin depends on how soon the （） of the route is completed.[A] conviction [B] orientation [C] identity [D] survey19.The government（） a heavy tax on tobacco, which aroused opposition from the tobacco industry.[A] pronounced [B] complied [C] imposed [D] prescribed20.In mountainous regions, much of the snow that falls is（）into ice.[A] dispersed [B] compiled [C] embodied [D] compacted二、【填空题】（本大题共10小题，每小题2分，共20分)请将答案填写在答题卷相应题号处。

商务英语考试题库及答案一、选择题1. Which of the following is NOT a common business English phrase?A. "Let's make a deal."B. "I'd like to propose a toast."C. "We need to crunch the numbers."D. "I'm not a fan of your proposal."答案：B2. In a business meeting, what does "table" mean?A. To put something on the table.B. To put a topic aside for later discussion.C. To eat at the table.D. To clean the table.答案：B3. What is the meaning of "blue-sky thinking" in a business context?A. To think about the weather.B. To think creatively and without limitations.C. To think about the sky.D. To think about the color blue.答案：B4. If a business person says "We're in the red," what does this mean?A. They are in debt.B. They are profitable.C. They are in a good mood.D. They are in a bad mood.答案：A5. What does "low-hanging fruit" refer to in business?A. Easy-to-reach fruit on a tree.B. Easy-to-achieve goals or tasks.C. Fruit that is difficult to reach.D. A type of fruit that is not ripe.答案：B二、填空题6. When you want to express that a project is progressing well, you can say, "We are on ________."答案：track7. If you need to discuss a problem with a colleague, you might say, "Let's ________ the issue."答案：touch base8. To express that a decision is final and cannot be changed, you can say, "It's ________ in stone."答案：set9. When you want to emphasize that a meeting is important, you can say, "This is a ________ meeting."答案：must-attend10. If you need to find out more information before making a decision, you might say, "I need to ________ my ducks in a row."答案：get三、阅读理解题阅读以下商务邮件，并回答问题。

国家开放大学《商务英语1》形考任务（单元测试1-8）参考答案单元自测1一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

（每题10分）1、— Can you please tell me about your responsibilities?—A. Yes. I’m glad to tell you that.B. Yes. I was in charge of the northwest region of China.C. Yes. My responsibilities are very important.2、— We had a very small budget and I had to make decisions on what to buy.—so you're a good planner.A. Really smallB. Very impressiveC. It's a pity.3、—Hello,I'm John Taylor,the General Manager.And you must be......—A. Nice to meet you.B. Daniel Anderson.C. I'm a secretary.4、When a company needs tonew people, it may advertise the job in a newspaper or on a website.A. useB. retainC. employ5、I’m particularly proud ofI organized the finances.A. whoB. howC. which6、— Could you give me an example of good team working there?—A. Sure. I was the treasurer of the Students’ Union.B. Sorry. I can see from your resume.C. Not at all. I was in charge of sales for Corporate Pan-Asia.7、— I believed Ted only from his resume. In fact he is not qualified for his job.—A. Oh, it’s such a pity!B. I’m glad to hear that.C. Oh, it sounds interesting!8、The company’s Human Resources department will then select the most suitable peopletoan interview.A. attendB. joinC. go9、I believe team workimportant.A. areB. isC. was10、A conversationbetween an interviewee and the interviewers.A. goes upB. goes byC. goes on11、Then people,are interested, can apply for the job.A. thoseB. whoC. they12、At university I nevermy assignments in late.A. handedB. has handedC. hand13、Domingo Café, a modern European style café, is in the area.A. townB. downC. downtown14、I was theof the Students’ Union.A. fundB. treasureC. treasurer15、However nowadays, peopleoften find such advertisements on a website.A. a littleB. moreC. much二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。

商务英语考试题目及答案一、选择题（每题2分，共20分）1. The company is expected to release its financial results next month. What does "release" mean in this context?A. To let go ofB. To make publicC. To give awayD. To launch答案：B2. Which of the following is NOT a typical function of a marketing department?A. Product developmentB. AdvertisingC. Market researchD. Sales promotion答案：A3. In a business negotiation, what is the term for a preliminary agreement that outlines the main points of a deal?A. Memorandum of Understanding (MOU)B. Letter of Intent (LOI)C. ContractD. Agreement答案：A4. What does "bottom line" refer to in a financial statement?A. The total revenueB. The net incomeC. The total expensesD. The gross profit答案：B5. If a company's stock is "over-the-counter," where is it traded?A. On a stock exchangeB. Through a brokerC. ElectronicallyD. In a physical location答案：C6. What is the term used to describe a situation where a company's costs are higher than its revenue?A. ProfitB. LossC. Break-evenD. Equity答案：B7. In business, what does "due diligence" mean?A. The process of paying attention to detailsB. The process of verifying all facts in a business dealC. The process of paying debtsD. The process of conducting a thorough investigation答案：B8. Which of the following is NOT a type of business structure?A. Sole proprietorshipB. PartnershipC. CorporationD. Alliance答案：D9. What is the term for the process of selling a company's products or services to customers?A. DistributionB. MarketingC. SalesD. Production答案：C10. In business, what does "to go public" mean?A. To become a private companyB. To start a new businessC. To become a publicly traded companyD. To close the business答案：C二、填空题（每题2分，共20分）1. When a company's stock is listed on a stock exchange, itbecomes ________.答案：publicly traded2. The process of evaluating a potential investment is known as ________.答案：due diligence3. A ________ is a document that outlines the terms and conditions of a contract.答案：clause4. The ________ is the final amount of profit a company makes after all expenses have been deducted from the revenue.答案：bottom line5. A ________ is a financial statement that shows a company's assets, liabilities, and equity at a specific point in time. 答案：balance sheet6. When a company's revenue is greater than its expenses, it is said to be ________.答案：in the black7. A ________ is a formal agreement between two or more parties to do or not to do certain things.答案：contract8. The ________ is the process of identifying, anticipating, and influencing customer needs and wants.答案：marketing9. A ________ is a company that has a single owner who is responsible for all aspects of the business.答案：sole proprietorship10. The ________ is the process of determining the value of a company or an asset.答案：valuation三、阅读理解题（每题3分，共30分）阅读以下段落，并回答问题。

北外基础英语试题及答案一、选择题（每题2分，共20分）1. What is the capital of China?A. BeijingB. ShanghaiC. GuangzhouD. Shenzhen答案：A2. Which of the following is not a fruit?A. AppleB. BananaC. TomatoD. Potato答案：D3. How do you say "你好" in English?A. HelloB. GoodbyeC. Thank youD. Sorry答案：A4. What does "abandon" mean?A. To leave something behindB. To pick up somethingC. To keep somethingD. To repair something答案：A5. Fill in the blank: "I have a _______ to attend."A. meetingB. partyC. concertD. exam答案：D6. The opposite of "agree" is:A. DisagreeB. AgreeC. LikeD. Prefer答案：A7. What is the past tense of "do"?A. DidB. DoC. DoesD. Done答案：A8. Who wrote the novel "Pride and Prejudice"?A. Jane AustenB. Charles DickensC. William ShakespeareD. Mark Twain答案：A9. Which of the following is a musical instrument?A. PianoB. ViolinC. GuitarD. All of the above答案：D10. What is the abbreviation for "television"?A. TVB. VCRC. DVDD. CD答案：A二、填空题（每空1分，共10分）11. The _______ of the United States is Washington D.C.答案：capital12. The _______ of the Earth is the center around which it orbits the Sun.答案：sun13. "I have a dream" is a famous speech by _______.答案：Martin Luther King Jr.14. The word "photograph" comes from the Greek words "photo" meaning light and "graph" meaning _______.答案：writing15. The chemical symbol for water is _______.答案：H2O16. The largest organ in the human body is the _______.答案：skin17. The process of photosynthesis in plants involves the conversion of _______ and water into glucose and oxygen.答案：carbon dioxide18. The formula for calculating the area of a rectangle is length times _______.答案：width19. The term "billion" in the United States refers to a thousand _______.答案：millions20. The phrase "break the ice" is used to describe an action that helps to _______ a social situation.答案：ease三、阅读理解（每题3分，共15分）Read the following passage and answer the questions.Passage:The Great Wall of China is one of the most famous landmarks in the world. It was built to protect the Chinese empire from invasions. The construction of the wall started in the 7th century BC and was continued by various dynasties until the 17th century. The Great Wall stretches over 13,000 miles and is visible from space.21. What was the primary purpose of building the Great Wallof China?A. To serve as a landmarkB. To protect the Chinese empireC. To connect different regionsD. To promote tourism答案：B22. When did the construction of the Great Wall begin?A. 17th centuryB. 7th century BCC. 20th centuryD. 18th century答案：B23. How long is the Great Wall of China?A. 3,000 milesB. 13,000 milesC. 30,000 milesD. 130 miles答案：B24. Which dynasty was the last to contribute to the construction of the Great Wall?A. Han dynastyB. Tang dynastyC. Ming dynastyD. Qing dynasty答案：D25. Is the Great Wall of China visible from space?A. YesB. No答案：A四、翻译题（每题5分，共10分）26. 请将以下中文句子翻译成英文：“春天是。

北京语言大学智慧树知到“英语”《商务英语》网课测试题答案（图片大小可自由调整）第1卷一.综合考核(共15题)1.exotic的意思是：originating in or characteristic of a distant foreign country ()T.对F.错2.It is only in exceptional circumstances we might become aware of the complexity involved.(语法上正确与否) ()T.对F.错3.I suggest we put the scheme into effect, for it is quite ___________.A.eligibleB.sustainableC.probableD.feasible4.I had the lonely child’s habit of making up stories and holding conversations with imaginative persons.(语法上正确与否)A.正确B.错误5.Wheat prices were generally low in the autumn, so farmers could not wait for markets to improve.(语法上正确与否) ()T.对F.错6.Grain Exchange trading was suspended, and farmers sold at prices fixed by the board.(语法上正确与否) ()T.对F.错7.A corporation cannot come into existence on a handshake _______ a partnership can.A.the sameB.the wayC.in whichD.by way of8.eloquent的意思是:fluent or persuasive in speaking or writingA.正确B.错误9.I knew that I had a facility with words and a power of facing in unpleasant facts.(语法上正确与否) ()T.对F.错10.Improved consumer confidence is _____________ to an economic recovery.A.crucialB.subordinateC.cumulativeD.satisfactory11.to appoint(选出与题干意义最接近的解释)________A.to take back propertyB.to meet someone’s needsC.to choose someone officially for a jobD.to claim for something12.distribute的意思是:give a share or a unit of (something) to each of a number of recipientsA.正确B.错误13._______ both parties have agreed on all the terms and conditions can we start to prepare the contract.A.Even ifB.Only whenC.Even thoughD.Only while14.She remains confident and ____________ untroubled by our present problems.A.indefinitelyB.infinitelyC.optimisticallyD.seemingly15.jetlag的意思是:extreme tiredness and other physical effects felt by a person after a longflight across different time zonesT.对F.错第2卷一.综合考核(共15题)1.After four years in the same job his enthusiasm finally _____________.A.deterioratedB.dispersedC.dissipatedD.drained2.sophisticated的意思是:having, revealing or proceeding from a great deal of worldly experience and knowledge of fashion and cultureA.正确B.错误3.In those days, executives expected to spend most of their lives in the same firm and, unless they were dismissed for _______, to retire at the age of 65.A.integrityB.incompetenceC.denialD.deduction4.Is it possible to acquire an additional language in the same sense one acquires a first language?(语法上正确与否)A.正确B.错误5.He said that they had _________ been obliged to give up the scheme for lack of support.A.gravelyB.regrettablyC.forciblyD.graciously6.Please do not be ________ by his offensive remarks since he is merely trying to attract attention.A.distractedB.disregardedC.irritatedD.intervened7.War set the stage for the most dramatic events in marketing the western crop.(语法上正确与否)A.正确B.错误8.to deal with (complaints)(选出与题干意义最接近的解释)________A.处理日常事务B.论述某项事情C.处理顾客投诉D.与某人做买卖9.jetlag的意思是：extreme tiredness and other physical effects felt by a person after a long flight across different time zones ()T.对F.错10.The prospect of increased prices has already ______________ worries.A.provokedB.irritatedC.inspiredD.hoisted11.to conclude(选出与题干意义最接近的解释)________A.to give one’s place to eachB.to end or judge after some considerationC.to explainD.to contain12.prosperity的意思是：the state of being prosperous ()T.对F.错13.arduous的意思是:of little weight; not heavyA.正确B.错误14.superior的意思是:low in rank, status or qualityA.正确B.错误15.esteem的意思是:respect and admirationA.正确B.错误第1卷参考答案一.综合考核1.参考答案：T2.参考答案：F3.参考答案：D4.参考答案：B5.参考答案：F6.参考答案：T7.参考答案：B8.参考答案：A9.参考答案：F10.参考答案：A11.参考答案：C12.参考答案：A13.参考答案：B14.参考答案：D15.参考答案：T第2卷参考答案一.综合考核1.参考答案：C2.参考答案：A3.参考答案：B4.参考答案：B5.参考答案：B6.参考答案：C7.参考答案：A8.参考答案：C9.参考答案：T10.参考答案：A11.参考答案：B12.参考答案：T13.参考答案：B14.参考答案：B15.参考答案：A。