➢展示酒店产品，（充分）证明企业 信心
You can show the
following points:
following points:
你可以展示以下几点：
What he need
Farewell client with give aways.
What he like Name card
• Hotel rooms
• 西餐厅
Chinese Restaurant
• Chinese Restaurant 精英团队&优秀服务
顾客的提问及意见对酒店而言是巨大的财富。
product and demonstrates
• 中餐厅 顾客的提问及意见对酒店而言是巨大的财富。
发现并处理（双方）异议问题
确认参观时间
• Banquet Hall
• Hotel lobby Avoid the hotel rush hour
介绍（酒店）相关特征，优势，
Check the hotel room for site
与顾客约定双方都方便的时间 • 酒店大堂
You should confirm :
You should do those: 欢迎顾客的提问及意见。
You should do those:
你应当做到:
• Estimate the arriving time and take all information to the lobby to welcome the client .
• 预计顾客到达时间，带上资料至大堂迎接
• Introduce the route and match the client , adjust it according to the client’s needs.
