值班经理检查表(MOD checklist)

所有设备是否正常运行?
√
Are the lighting and air condition working properly? 灯具和空调是否正常运行?
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Is Lobby security staff well groomed?
大堂保安员是否穿戴整齐?
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Do the PA staffs behave professionally?
行李储放室是否干净整洁?
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夜间1:30左右最后一个团队入住，入住办理尽然有序， 客人太累，办完入住马上回房间休息
Are the trolleys clean and well maintained?
行李车是否干净及保养良好?
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Are all equipments in good working condition?
员工是否友好及专业?
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The counter was clean and well organized
柜台是否干净及有条不紊?
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PCR material was displayed properly
优悦会材料是否妥当陈列?
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The luggage storeroom was clean and tidy
公区员工表现是否专业?
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HI hallmarks
品牌标准（香氛/植物/烟缸/长凳/绿 光/音乐/欢迎地毯/防撞贴）
√
LOBBY LOUNGE大堂吧
Clean, organized & operating smoothly
干净，整齐&营运顺畅
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Lighting at correct level setting
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Garbage closed & clean
垃圾桶加盖&干净
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Chef 's storeroom/office locked
厨房库房&办公室已锁
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Emergency exits clear,properly lit
消防通道干净，明亮
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Fire extinguishers maintained - Check Exp Date
TO 呈递：
Date 日期:
From 由值 班经理：
Time of 1st Check第一次检查 时间:
Time of 2nd Check第二次检查
Anticipated
时间:
Occupancy
预计入住率
MANAGER ON DUTY RESPONSIBILITIES
值班经理责任清单
VIP Arrivals 贵宾到店 : 1st Check
√
Lighting at correct level setting
灯光设定标准正确
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A/C or heating at correct setting
空调或暖气设定正确
√
Music levels correct
音乐设定正确
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Employees Grooming properly
仪容仪表
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Promotional material maintained
灯光设定标准正确
√
A/C or heating at correct setting
空调或暖气设定正确
√
Music levels correct
音乐设定正确
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Employees Grooming properly
仪容仪表
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Promotional material maintained
宣传资料规整
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Do they greet the guests in a friendly manner?
灭火器在位-检查过期日期
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Is food properly stored?
食品是否存放良好?
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Are crockery and utensils clean and properly stored? 餐具及器皿是否干净及摆放良好?
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Energy conserved (equipment off after used)
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Buffet well presented, items topped up.
自助餐摆放美观，食品充足
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Βιβλιοθήκη Baidu
Is floor clean and dry?
地板是否干净整洁?
√
CAFÉ C KITCHEN 咖啡厅厨房
Clean, organized & operating smoothly
干净，整齐&营运顺畅
他们是否友好及有礼貌对客人打招呼?
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Cashier station clean
收银台干净整洁
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Is floor clean and dry?
地板是否干净整洁?
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CAFÉ / SERVICE BAR 咖啡厅/服务吧
Clean, organized & operating smoothly
干净，整齐&营运顺畅
√/ X
2nd Check √ = Good / 好 COMMENTS √/ X X = Need Improvement / 需要改进
PERIMETER / PARKING AREAS 外部 / 停车区域
Lighting maintained
灯光稳定
√
Area clean
区域干净
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Hotel vans & cars clean, fueled
宣传资料规整
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Do they greet the guests in a friendly manner?
他们是否友好及有礼貌对客人打招呼?
√
晚餐共计16人用餐
Cashier station clean
收银台干净整洁
√
Is food properly stored?
食品是否存放好?
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Are crockery and utensils clean and properly stored? 餐具及器皿是否干净及摆放良好?
灯光&音乐标准稳定
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Guest elevators maintained
客梯稳定
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Bellman closet clean
行李房干净
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Front staff was in proper uniforms and make-up
前台员工有合适的制服&妆容
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The staffs were friendly and professional
酒店车辆干净
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ENTRANCE / LOBBY AREA / FRONT OFFICE 入口/大堂/前台
Clean,organized & operating smoothly
干净，整齐&营运顺畅
√
Check-in/out is efficient
有效办理入住及退房
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Lighting & music levels maintained