Principle: An item we need is something we think is essential or
necessary for our lives; an item we want is something we desire.
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• Motivations
• How is Dove changing the definition of real beauty?
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• Consumer behavior: how consumers select, purchase, use, or dispose of products, and the needs and wants that motivate behaviors
• Generation Jones (mid- to late-1950s to mid-1960s)
– Dream of affluence trying to “keep up with the Joneses.”
• Gen X or Baby Busters (born 1965–1979)
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• Norms and Values
– Norms: a culture’s boundaries for “proper” behavior
– Values: the source of norms, which represent underlying belief systems
– Looks at patterns of consumption, personal relationships and leisure activities.