商务英语Unit 10 答案

商务英语课后题答案-CAL-FENGHAI.-(YICAI)-Company One1UNIT ONE Ⅰ. 1. 世界贸易组织 2.国际商会3. 联合国贸易和发展会议4. 世界银行5.国际货币基金组织6. 中华人民共和国商务部7. 中国国际贸易促进委员会8. 中华人民共和国海关总署9. 国家质量监督检验检疫总局Ⅱ.（F）（T）（T）（F）（F）Ⅱ. .（F）（F）（T）（F）（T）Ⅲ. ( 4 ) A. Gree air conditioner( 6 ) B. Dengcun Green Tea( 3 ) C. soy bean( 2 ) D. mineral ore ( 5 ) E. paintings( 7 ) F. construction equipment( 8 ) G. medicine( 1 ) H. T-shirt Ⅳ. 1．AC2009 is our newly developed product, it is of superior quality, fashionable design and reasonable price. 2. 500 metric tons is the biggest amount we can supply at present. 3. We have received the sample which you sent to us last Friday and we are satisfied with the sample quality. 4. If the quality of the first consignment is satisfactory，we will place a repeat order in large quantity. 5. The landed quantity instead of the shipping quantity shall govern.Ⅱ. 1.用铁桶装，每桶净重190公斤。

A
1. Adjective
2. Opposite adjective
3. Noun form
considerate
inconsiderate
consideration /considerateness
creative
uncreative
creativity/ creativeness
decisive
the reason women don’t like to work for other women
the situation of giving work to other women
try to assert themselves by giving menial tasks
B
1-7 them they it they we their they
7.dishonest
C
uncommunicative indecisive inefficient unenthusiastic inflexible unfocussed
unimaginative disloyal disorganized unpopular impractical unsociable
B
1—5get on count on build up hold on to put(it) off
6—10sounded out let(us)down set up draw up call(it)off
Unit 4
P33
Language review
1—4: present simple past simple present continuous present perfect

扩展商务英语视听说1-8单元答案Unit 1Part I Listening and SpeakingTask 1Q1.I am graduating in June from ABC University and my major is hotel management. I am an outgoing; energetic person. I enjoy teamwork very much. As part of my degree program; I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt; I worked as a receptionist. My duties included offering friendly and efficientcheck-in and check-out service to guests; answering phone calls; taking and passing on messages to guests; I find that if I can make the guests happy; I will be very happy; too.Q2.I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds.I am good at communicating; organizing and coordinating. Ifsomething blocks my path; I will look for a solution. I never give up easily.Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3.Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business; so I will definitely devote myself to it. Moreover; high job satisfaction can be attained when the job is what I am interested in.Career development is very important for me when choosing a job. From what I know; Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me.Task 2Is that your wife; Mr. Carter She is so beautiful.Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.What about the paid holidays; insurance; and things like that How much time will it take for me to be promoted hereBut in which cities do you have your branches And where is your company basedIt is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework.Part II Language FocusName: CaiNingPersonality: serious-minded; calm; humorous; easy-goingStrengths: the ability to work with all types of peopleWeakness: perfectionist; impatientWork experience: six years’ financial industry experience with severalcompanies; two years’ experience in an investment bankQualification: graduated from Peking University in 2001 majoring inaccounting; fluent English; bookkeepingand accounting proficiency inEnglish.Reasons for leaving last job: want to find a job that is challenging.Questions about the job: Would I be able to work abroad in one of youroverseas branchesPart III Viewing and SpeakingVideo 1Reasons for joining the It is one of the leading international consultant corporationscompany which came to China after China entered WTO.Working in thiscompany would give him the best chance to use what he haslearned at university.Relevant work experience He was involved in a factory restoration in Nanjing. Questions Are there any opportunities for Chinese employees to betransferred to the head office in New York or other branchoffices around the worldResult of the interview Chen Bo will be notified of the final decision by Friday.Video 21. F T F F T2. 1 Sales Manager2 Five3 Brand Manager4 biscuits5 Business Administration6 oral EnglishIV Case AnalysisHint:She is not likely to get the job because she did poorly in the job interview.Things went wrong:1. Use filler words “you know” too many times.2. Bad-mouth former employer.3. Inappropriate answers to interviewer’s questions; eg; “I would rather like to establish my own company”4. Ask inappropriate questions; eg. “Can I take time off for vacation”5. Self-conceit—“I have no weakness”.6. Too much emphasis on travel.Scripts Unit 2Part I Listening and SpeakingTask 11 I haven’t seen you for years.2 What do you do now3 I’m in the Research and Development Department.4 I knew you’d do something very challenging and creative.5 I sometimes stay in the office after work to deal with unfinished tasks.6 I am still the accountant of that cosmetics company.Task 21 personnel management2 developing markets3 planning4 execution5 sales targets6 team performance7 customer base8customer satisfaction9selecting; developing and managing10cost-effective11on time12of good quality13 human and material resources14training needs15continuous improvementPart II Viewing and SpeakingVideo 11.Caroline Clinton: financial accounts Lucy White: data processingAdaBalck: management accounts2. Administration; Marketing; Engineering; Project Preparation; AccountingVideo 21. self-employed entrepreneur; buyer; Line Supervisor; Advertising Executive; Public Relations Manager2.NamesJeromethings Likes Dislikes making a lot more money; having lots of independence in doing feeling tired sometimesRobin having been to a lot of places too much traveling; having very little time tospend with his familyColin good salary and benefits noisy work environment; seldom having theopportunity to go outFrank new challenges; a lot of experienceJanet meeting a lot of new & interesting people often having dinner parties in the evening; having little time with her family and babyUnit 3Part I Warm-up1 ensure smooth business communication2 the purpose of your call3 all the documents you’ll need4 schedule a specific time5 all distractions.6 confirm that you have understood each point.7 interruptions.8 strong accent.9 you sound polite and agreeable.10 the optional choice method;11 lengthy calls.12 smile while you are talking.Part II Listening and SpeakingTask 1F F TT F T F FTask 2 Leaving a messageMessage Note To: Louise Paulson From: Paul Jackson Phone: 979-326-8965 Message: Ring back to him about the order they placed last Friday. They have to make some changes to the order. It’s urgent. Taken by: RoyPart III Viewing & SpeakingVideo 11. F F T T F2. Message 1 Will you tell him that we’ve just received your sample of the new assembly coffee table and are quite happy with itMessage 2 Please tell Mr. Matthews we’re quite happy with the quality and design of the table; but the price is too high. We need some negotiation on it.Message 3 Please inform Mr. Matthews that I won’t be able to get to your company early on Saturday because of the rail strike.I probably won’t arrive until that afternoon.Video 21 A 2C2.1“Hold on; please. I’ll connect you.”2“I’m afraid you’ve dialed the wrong extension.”3“Oh; sorry to have interrupted you. Can you give me Henry Miller’s extension; please”4“I’m very sorry; I didn’t notice that. I’ll put you through right now. Please wait a minute.”5“It’s me again—Ms. Mandel. I’m still having trouble getting through to Henry Miller Can you help” 3 C 4 C 5 B 6 C 6“Oh; I’m terribly sorry for the trouble.”Unit4Task 11FormalGood afternoon; I’d like to call the meeting to order.First of all; let’s discussInformalOK; everyone is hereSo; why don’t we start with3InformalRight; you know why we are here.Maybe we should do it like this4FormalWelcome to BCG; and to what I am sure will be the beginning of a major new alliance.Today our purpose is to5InformalRight; let’s get down to businessI suggest we deal with that6FormalWell; gentleman; it’s a pleasure to be here todayI’d like to start withTask 21 Arrive at the meeting ahead of schedule.2 Consider using a tape recorder.3 Use a consistent format.4 Follow the agenda.5 Be concise.6 List specific outcomes.7 After the meeting; write a meeting report from your notes. Part II Viewing & SpeakingVideo 1F FF T FVideo 21 To figure out the reason for the sales drop and the actions to be taken.2 The salespeople are not very motivated.3 No; because the sales quotas are pretty high.4 He proposes to lower the quotas.Unit 5Part I Listening and SpeakingTask 1C B B C ATask 21daily routine in the office2whether the visitor has an appointment or not3greet the visitor4the visitor’s name; title and position5apologize and make some suggestions6express regret and explain why7date; time; name and the firm the visitor works for. 8considerate and warm9keep the visitor fully informed of the situation. Part II Viewing and SpeakingVideo 11George is travelling on business.2He will stay for about a week.3He has been invited to attend the trade fair by his business associates.4 His laptop computer is in the bag. It’s duty-free.5 No; good for personal use rather than commercial use are not subject to duty; and they are within the limit.Video 21.F2. T3.F4.F5.F6.F7.T8.F9.T 10.FUnit 6Part I Listening and SpeakingTask 11. we are hiring for2. business software and consulting services3. 4;0004. large corporations5. 90 million dollars6. pretty fast7. 298. a large project for a bankTask 2Company Profile1 Monica Li2 Manager of the PR Department of Oracle China3 enterprise software company in the world the first4 global software giant in China5 19776 California7 42;0008 11 billion dollars9 1989; set up Beijing Oracle Software Systems Co.Ltd in10 1991.11 Chengdu.12 education and support services.Part II Viewing and SpeakingVideo 1B A D E CVideo 2The things that Joan Copper does badly1. She doesn`t consider the audience2. She doesn`thave clear objectives3. Her presentation isn`t well-prepared4. There isn`t a clear structure beginning; body; end5. she doesn`t speak clearly6. she doesn`t speak at the right speed7. she doesn`t maintain eye contact with the audience8. she doesn`t appear confident and positive9. the visual aids aren`t clear and helpful10. she doesn`t use the equipment professionallyUnit 7Part I Listening and SpeakingTask 1120CM 130CM43KG 54KG 6KM/H1.smaller2.people-friendly3.arm movement4.heavier5.its controller6.at will7.total control8.turnTask 2Small and elegantEasy to set up: all you need is a touch-tone phone ;as easy to use as making a normal telephone callFull-color motion video; adjustable picture setting; good audio quality; preview mode; privacy modeOn a special offerPart II Viewing and SpeakingTask 11.Price2.discount3.after-sales service 3.money-back guarantee4.delivery5.warrantyTask 21.$22002.three years3.224.205.free for three years;$150/year after three years6.within three weeks7.within 24 hoursUnit 8Part I Listening and SpeakingTask 11.remained flat2.went up3.rose reached a peak4.up down dropped Task 2The growth trend more than 37% the persistent high price RMB48 million accounted for 40.6% domestic routes RMB16869 million Part III Viewing and SpeakingVideo 1Task1.increased significantly2.opened3.dropped by 50%4.continues to rise5.grows fast6.developedVideo 2Task 1A B D F GTask 21.annual turnover2.profit3.total output of washing machines4.market share of refrigerators。

扩展商务英语视听说1-8单元答案Unit 1Part I Listening and SpeakingTask 1Q1.I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier. During my internship at the Grand Hyatt, I worked as a receptionist. My duties included offering friendly and efficientcheck-in and check-out service to guests, answering phone calls, taking and passing on messages to guests, I find that if I can make the guests happy, I will be very happy, too.Q2.I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily.Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3.Interest and career development are two of my criteria in choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me.Task 2Is that your wife, Mr. Carter She is so beautiful.Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job paysThe interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.What about the paid holidays, insurance, and things like thatHow much time will it take for me to be promoted hereBut in which cities do you have your branches And where is your company basedIt is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework.Part II Language FocusName: CaiNingPersonality: serious-minded; calm; humorous; easy-goingStrengths: the ability to work with all types of peopleWeakness: perfectionist; impatientWork experience: six years’ financial industry experience with severalcompanies; two years’ experience in an investment bankQualification: graduated from Peking University in 2001 majoring inaccounting; fluent English; bookkeepingand accounting proficiency inEnglish.Reasons for leaving last job: want to find a job that is challenging.Questions about the job: Would I be able to work abroad in one of youroverseas branchesPart III Viewing and SpeakingVideo 1Reasons for joining the It is one of the leading international consultant corporationscompany which came to China after China entered WTO.Working in thiscompany would give him the best chance to use what he haslearned at university.Relevant work experience He was involved in a factory restoration in Nanjing. Questions Are there any opportunities for Chinese employees to betransferred to the head office in New York or other branchoffices around the worldResult of the interview Chen Bo will be notified of the final decision by Friday.Video 21. F T F F T2. 1) Sales Manager2) Five3) Brand Manager4) biscuits5) Business Administration6) oral EnglishIV Case AnalysisHint:She is not likely to get the job because she did poorly in the job interview.Things went wrong:1. Use filler words (“you know”) too many times.2. Bad-mouth former employer.3. Inappropriate answers to interviewer’s questions, eg, “I would rather like to establish my own company”4. Ask inappropriate questions, eg. “Can I take time off for vacation”5. Self-conceit—“I have no weakness”.6. Too much emphasis on travel.Scripts Unit 2Part I Listening and SpeakingTask 11) I haven’t seen you for years.2) What do you do now3) I’m in the Research and Development Department.4) I knew you’d do something very challenging and creative.5) I sometimes stay in the office after work to deal with unfinished tasks.6) I am still the accountant of that cosmetics company.Task 21) personnel management2) developing markets3) planning4) execution5) sales targets6) team performance7) customer base8)customer satisfaction9)selecting, developing and managing10)cost-effective11)on time12)of good quality13) human and material resources14)training needs15)continuous improvementPart II Viewing and SpeakingVideo 11.Caroline Clinton: financial accountsLucy White: data processingAdaBalck: management accounts2. Administration; Marketing; Engineering; Project Preparation; AccountingVideo 21. self-employed entrepreneur, buyer, Line Supervisor, Advertising Executive, Public Relations Manager2.NamesJeromethings Likes Dislikes making a lot more money; having lots of independence in doing feeling tired sometimesRobin having been to a lot of places too much traveling; having very little time tospend with his familyColin good salary and benefits noisy work environment; seldom having theopportunity to go outFrank new challenges; a lot of experienceJanet meeting a lot of new & interesting people often having dinner parties in the evening; having little time with her family and babyUnit 3Part I Warm-up1) ensure smooth business communication2) the purpose of your call3) all the documents you’ll need4) schedule a specific time5) all distractions.6) confirm that you have understood each point.7) interruptions.8) strong accent.9) you sound polite and agreeable.10) the optional choice method,11) lengthy calls.12) smile while you are talking.Part II Listening and SpeakingTask 1F F TT F T F FTask 2 Leaving a messageMessage Note To: Louise Paulson From: Paul Jackson Phone: 979-326-8965 Message: Ring back to him about the order they placed last Friday. They have to make some changes to the order. It’s urgent. Taken by: RoyPart III Viewing & SpeakingVideo 11. F F T T F2. Message 1) Will you tell him that we’ve just received your sample of the new assembly coffee table and are quite happy with itMessage 2) Please tell Mr. Matthews we’re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.Message 3) Please inform Mr. Matthews t hat I won’t be able to get to your company early on Saturday because of the rail strike. I probably won’t arrive until that afternoon.Video 21.1) A 2)C2.1)“Hold on, please. I’ll connect you.”2)“I’m afraid you’ve dialed the wrong extension.”3)“Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please”4)“I’m very sorry, I didn’t notice that. I’ll put you through right now. Please wait a minute.”5)“It’s me again—Ms. Mandel. I’m still having trouble getting through to Henry Miller? Can you help” 3) C 4) C 5) B 6) C6)“Oh, I’m terribly sorry for the trouble.”Unit4Task 11Formal*Good afternoon, I’d like to call the meeting to order.* First of all, let’s discuss?2Informal*OK, everyone is here?*So, why don’t we start wit h?3Informal* Right, you know why we are here.* Maybe we should do it like this?4Formal*Welcome to BCG, and to what I am sure will be the beginning of a major new alliance.* Today our purpose is to?5Informal*Right, let’s get down to business?* I suggest we deal with that?6Formal*Well, gentleman, it’s a pleasure to be here today?*I’d like to start with?Task 21) Arrive at the meeting ahead of schedule.2) Consider using a tape recorder.3) Use a consistent format.4) Follow the agenda.5) Be concise.6) List specific outcomes.7) After the meeting, write a meeting report from your notes. Part II Viewing & SpeakingVideo 1F FF T FVideo 21) To figure out the reason for the sales drop and the actions to be taken.2) The salespeople are not very motivated.3) No, because the sales quotas are pretty high.4) He proposes to lower the quotas.Unit 5Part I Listening and SpeakingTask 1C B B C ATask 21)daily routine in the office2)whether the visitor has an appointment or not3)greet the visitor4)the visitor’s name, title and position5)apologize and make some suggestions6)express regret and explain why7)date, time, name and the firm the visitor works for.8)considerate and warm9)keep the visitor fully informed of the situation.Part II Viewing and SpeakingVideo 11)George is travelling on business.2）He will stay for about a week.3）He has been invited to attend the trade fair by his business associates.4) His laptop computer is in the bag. It’s duty-free.5) No, good for personal use rather than commercial use are not subject to duty, and they are within the limit.Video 21.F2. T3.F4.F5.F6.F7.T8.F9.T 10.FUnit 6Part I Listening and SpeakingTask 11. we are hiring for2. business software and consulting services3. 4,0004. large corporations5. 90 million dollars6. pretty fast7. 298. a large project for a bankTask 2Company Profile1) Monica Li2) Manager of the PR Department of Oracle China3) enterprise software company in the world the first4) global software giant in China5) 19776) California7) 42,0008) 11 billion dollars9) 1989; set up Beijing Oracle Software Systems Co.Ltd in10) 1991.11) Chengdu.12) education and support services.Part II Viewing and SpeakingVideo 1B A D E CVideo 2The things that Joan Copper does badly1. She doesn`t consider the audience2. She doesn`thave clear objectives3. Her presentation isn`t well-prepared4. There isn`t a clear structure (beginning, body, end)5. she doesn`t speak clearly6. she doesn`t speak at the right speed7. she doesn`t maintain eye contact with the audience8. she doesn`t appear confident and positive9. the visual aids aren`t clear and helpful10. she doesn`t use the equipment professionallyUnit 7Part I Listening and SpeakingTask 1120CM 130CM43KG 54KG 6KM/H1.smaller2.people-friendly3.arm movement4.heavier5.its controller6.at will7.total control8.turnTask 2Small and elegantEasy to set up: all you need is a touch-tone phone ;as easy to use as making a normal telephone callFull-color motion video; adjustable picture setting; good audio quality; preview mode; privacy modeOn a special offerPart II Viewing and SpeakingTask 11.Price2.discount3.after-sales service 3.money-back guarantee4.delivery5.warrantyTask 21.$22002.three years3.224.205.free for three years,$150/year after three years6.within three weeks7.within 24 hoursUnit 8Part I Listening and SpeakingTask 11.remained flat2.went up3.rose reached a peak4.up down dropped Task 2The growth trend more than 37% the persistent high price RMB48 million accounted for 40.6% domestic routes RMB16869 million Part III Viewing and SpeakingVideo 1Task1.increased significantly2.opened3.dropped by 50%4.continues to rise5.grows fast6.developedVideo 2Task 1A B D F GTask 21.annual turnover2.profit3.total output of washing machines4.market share of refrigerators。