商务英语精读 (剑桥商务英语)Module 3.2

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商务英语精读 (剑桥商务英语)Module 3.2

3.2 Business skills: Leaving&taking messages
Listening Leaving messages Speaking Leaving a voicemail message
Writing Taking notes and messages
Listening: Leaving messages
的, 急差 courier service 速递服务公司，快递服
务公司 spreadsheet n. 电子表格, 数据表
Call 3: please call Jochen Anderson about the schedule for the 25th between two and five o’clock. He wants to change the time and length of his workshop.
lower case 小写字母，小写体
buffet (bu:'fei]自助餐 set up the buffet
把自助餐准备好
voicemail n. 语音信箱
schedule ['skedʒul] n. 时间表，计划，安排
courier ['kuriə] n. 送快信
其他常用的电话留言句型
1．I’ll get back to you as soon as possible．我会尽快回您电话。 2．I’m sorry，but he’s on another line now．对不起，他在接另一个电话。 3．Would you care to hold？您要稍等一下吗？ 4．Could you take a message，please？能不能为我留下话？ 5．I’ll give him the message．我会转告他。 6．Anything else？还有其他事吗？ 7．That’s all．Thank you for trouble taken．就这些，感谢你的耐心。 8．I’m sorry，but he is out of the office right now．很抱歉，他现在不在办公室里。 9．When will he be back？他什么时候回来？ 10．I wonder if you could give Mr．Wang a message for me？你能不能给王先生带个口信？

BECModule3剑桥商务英语

good prices. their website is user-friendly. you can book a flight or a hotel with a few clicks. /
Reading: Company profiles 公司简介
owner
scale
place
Fast food
1955 1961 Today
Answer:
Grammar: The past simple 一般过去时
The past simple is used （一般过去时用于）
To talk about actions that happened in the past. The time is specified, or understood from the context. （谈论发生在过去的动作。时间已点明或从上下文可获知）
Franchising 特许经营权：通过出让特许经营权，那些快餐公司得以在全国推销他们的产品，统一规格，并迅速扩大。
Reading: The Man behind McDonald’s 麦当劳餐馆的幕后人
Read the material and finish the form.
Time 1954
/tc/index.aspx
Exercises on page 28
2.(1)visited; (2)began; (3)opened; (4)were; (5)bought; (6)paid
3. (1)didn‘t own; (2)didn’t sell; (3)didn‘t have; (4)was;(5)sold; (6)began; (7)took; (8)became;

BEC新编剑桥商务英语中级（第三版）Module3.2

BEC新编剑桥商务英语中级（第三版）Module3.2 Module3.2 Listening 3Match the following expressions to stages 1-7 in exercise 2. Write the number of the correct stage next to each expression.将下列表达式与练习2中的第1-7阶段相匹配。

在每个表达式旁边写上正确的阶段的编号。

1 say who the message is for2 say who you are3 give the reason for calling4 spell any difficult words5 request a return call6 leave your contact details7 say when you will be availableModule3.2 Writing 1Read what people say in 1-9 and write messages. Use words from the spoken message.读1-9上⼈们说的话，然后写信息。

使⽤⼝头信息中的词语。

0. 'Hello. This is Michael James speaking and this is a message for Lelia.'Michael James called for Lelia. (4 words)1. 'I'd be grateful if you could return this call on my home number.'2. 'I am calling to inform you that the next meeting is on he 23rd.'3. 'Would you mind checking and letting me know the final dates?'4. 'I just wanted to say that I'm sorry for any confusion.'5. 'The client is asking if it would be possible to put the meeting back.'6. 'If you have any further questions, don't hesitate to call me.'7. 'I was hoping we could bring the interviews forward. Is that possible for you?'8. 'Can you let me know if you are available to join us later?'9．'I'am telephoning with regard to order number 01-X33. I am not happy about it, I'am afraid.'Module3.2 Writing 2Listen to the five calls from exercise 1 on page 30 again.Take notes and write brief and clear messages.再听⼀遍30页练习1中的5个电话。

商务英语III-2

Introduction The purpose of this report is to assess the suitability of the position as Resource Planning Manager for home-based working.
Findings
The working pattern and that of colleagues in Resource Planning Department varies from week to week. During certain periods a large proportion of time is spent doing fieldwork. This is followed by office-based work collating and recording the data collected. Once the results have been recorded, I proofread the colour copies of all reports and maps.
* Introduction
The report/proposal aims/set out to…. The aim / purpose of this report/proposal is to… The report is based on….
* Findings
It was found that… The disparity clearly showed … The following points summarise our key findings. The key findings are outlined below.

剑桥商务英语(初级)课件：BEC Unit3

New Words & Expressions
• contract n. & vt. 订合同，合同、契约 • take delivery of 收货，提取货物 • merge vi. & vt. 合并 • fleet 舰队 • budget airline 低价航空公司 budget 廉价的 • go public 上市，公开发售股票 • entrepreneurial adj. 企业家的 • entrepreneur n. 企业家
Reading: The Man behind McDonald’s 麦当劳餐馆的幕后人
• IN 1954, TWO BROTHERS ran a small, but busy, restaurant in San Bernardino, California.
• The restaurant featured a limited menu that included: hamburgers, French fries, soft drinks and milkshakes. The milkshakes were very popular and the restaurant had purchased ten special “Multi-mixer” milkshake makers. Each one could mix five milkshakes at a time.
• Ray talked to Richard and Maurice(Mac) McDonald, the owners of the restaurant. He saw how they prepared the food using equipment that they had invented. The service in the restaurant was fast and the prices were inexpensive.

BEC-Module-3-剑桥商务英语

Reading: The Man behind McDonald’s 麦当劳餐馆的幕后人
Read the material and finish the form.
Time 1954
owner
scale
place
Fast food
1955 1961 Today
Answer:
Grammar: The past simple 一般过去时
very cheap. they don't give you free drinks on board. you have to pay for the drinks. /
Reading: Company profiles 公司简介
Last :英国在线预订公司 You can buy a holiday online and get very
sell provide publish produce import organize
Exercise 4 on page 30
Athens Dailly Menu
Products/Service meals, catering
s
services for special
occasions
Customers
4.(1)Where did Brent Hoberman and Martha Lane Fox start the company?
(2)What did the website sell? (3)Which did the website sell? (4)How many employees did they have after six years? (5)When did the company go public? (6)When did Martha leave the company?

新编剑桥商务英语unit-3精选全文 (2)

Listening: Advices on franchises & Planning a seminar
Speaking: Discussing a schedule
Vocabulary: Types of business
Here are three different ways to start your own business. Work in pairs and think of one advantage and one disadvantage for each approach.
• Sale trader you are self-employed and set up the business on your own.
• Partnership you are self-employed and start the business with another person. You are both equally liable.
set up concept charge launch
branch out growth fee
But being a franchisee is unlikely to satisfy the most entrepreneurial. It doesn’t suit people who don’t want to follow the system. William Ewbank, the head of franchise sales at Domino’s Pizza, says, ‘If you’re massively entrepreneurial this isn’t for you. It’s a discipline, a club with rules. There is some independence --- our franchisees can charge their own prices although we’re strict on menu content. It’s running a business with help.’

商务英语精读第三册unit 2 Men and Women

Part II
rate: eg: birth/unemployment/divorce/crime rate We drove at a steady rate. This is a cheap third-rate motel. I’m told $20 an hour is the going rate for the private tuition. The company seems to rate him very highly. He is generally rated as one of the best modern poets. What do you rate his income at? They’ve had technical problems—at any rate that’s what they told me. At this rate we won’t be able to afford a holiday. Jack’s getting through the ironing at a rate of knots!
Introduction
Today most people quote physical
differences between the sexes as evidence of barriers to athletic equality.
Part II
as for (sb/sth): with regard to sb/sth
If it had not been for the feather lost in departure, no one
would have known that the white bird had ever been here.

剑桥商务英语初级课件-module 3

Reading: The Man behind McDonald’s 麦当劳餐馆的幕后人
Text Structure Analysis
Time 1954
1955 1961 Today
owner
Richard and Maurice McDonald
scale small
place
San Bernardino, California
100 countries
Fast food
Hamburgers, french fries, soft drinks and milshakes.
MODULE 3
3.1
BUSSINESS TOPIC
Company biography
READING
1 Work in pairs. Do you like fast food? When was the last time you went to a fast food restaurant? What do you like about fast food restaurant? What do you dislike?
1955年4月，雷在伊利诺伊州的德普莱恩斯开了他的第一家麦当劳专卖店。首日销售额为366.12英镑。
Ray continued to franchise new restaurants and to expand. In 1961, he bought the business from the MacDonald brothers for ﹩2.7 million.
当时，一位名叫雷·克罗克（Ray Kroc）的销售员是“多重混合”奶昔机的独家经销商。雷决定去餐馆；他想知道他们为什么有这么多机器。

商务英语精读 (剑桥商务英语)Module 3.3

2. Listen again and Read the script from exercise 1 on page 30.
Take notes and write brief and clear messages.
CCCaaaaalllllll4321:5::::Hi, Vanessa. It’s Ralph
month’s seminars and computer course at r.hensher@henckel.de.
2. Maria Monblot wants to attend next month’s business breakfast meeting not this month’s. Confirm this with her on 07786 678 8890 3. Please call Jochen Anderson about the
a talk but I’m giving a workshop. Please get back to me about this as soon as
possible. I’ll be in my office between two and five o’clock.
Call 4: Hi, Vanessa. It’s Kirsten, just to let you know that Jochen Anderson is trying to get hold of you. He left a message on my home number to say he isn’t happy about the schedule for the 25th. I haven’t got the details with me so I can’t help really. I’m sorry, but can you call him back? He only needs the time changing and something about the title. I’m sure one of the other speakers won’t mind changing. You know what he’s like. See you tomorrow. Call 5: Hello. This is Bryan in security. I’m returning your call about having the building open on Sunday. I’m just calling to say that’s fine. I’ll be here at midday anyway so it’ll be OK for three o’clock. If there’s anything else, you can call me any time on my mobile. It’s 07786 678 8890.

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其他常用的电话留言句型：
（1）Just a minute. I’ll get a pen. 请等一下，我拿支笔。（2）I’ll let him know, Mr. Brown. （3）No. I really need to talk to him personally. （4）would you like to lave a message on his voicemail,
2. Look at stages 1-7 for leaving messages. Listen to each of the messages again and tick the stages each caller follows.
1 Say who the message is for 2 Say who you are 3 Give the reason for calling 4 Spell any difficult words 5 Request a return call 6 Leave your contact details 7 Say when you will be available
3.2 Business skills: Leaving&taking messages
Listening Leaving messages Speaking Leaving a voicemail message
Writing Taking notes and messages
Listening: Leaving messages
then? （5）Hold on and I’ll transfer you. 稍候，我会帮您转接过去。（6）I’m not available to take your call, but please leave your
name, number and a brief message. （7）Please call me at 556-3243 when you get back.
1 say who the message is for 2 say who you are
3 give the reason for calling 4 spell any difficult words 5 request a return call 6 leave your contact details 7 say when you will be available
0 Hello, this is a message for… _______
A It’s… _______
B You can email me at r dot… _______
C The reason I’m calling is that… _______
D It’s with regard to… _______
Call 1 Call 2 Call 3 Call 4 Call 5
√
√
√
√
√
√
√
√√√ຫໍສະໝຸດ √√√√
√
√
√
√
√
√
3. Match the following expressions to stages 1-7 in exercise 2. Write the number of the correct stage next to each expression.
其他常用的电话留言句型
1．I’ll get back to you as soon as possible．我会尽快回您电话。 2．I’m sorry，but he’s on another line now．对不起，他在接另一个电话。 3．Would you care to hold？您要稍等一下吗？ 4．Could you take a message，please？能不能为我留下话？ 5．I’ll give him the message．我会转告他。 6．Anything else？还有其他事吗？ 7．That’s all．Thank you for trouble taken．就这些，感谢你的耐心。 8．I’m sorry，but he is out of the office right now．很抱歉，他现在不在办公室里。 9．When will he be back？他什么时候回来？ 10．I wonder if you could give Mr．Wang a message for me？你能不能给王先生带个口信？
新编新剑编桥商剑务桥英商语(务中英级)语(中级)
Success with BEC (Vantage)
Module 3
新编剑桥商务英语(中级)
3.1 Starting a business 3.2 Leaving and taking messages 3.3 Listening test: Part One
E This is… _______
F So that’s M as in Madrid… _______
G You can get me any time between… _______
H Could you call me back? _______
I It’s P for Paris… _______
Call 1 Call 2 Call 3 Call 4 Call 5
Answers
1 say who the message is for 2 say who you are 3 give the reason for calling 4 spell any difficult words 5 request a return call 6 leave your contact details 7 say when you will be available
1D ___H______
2B __G______ _
C
3 ________ _
4 ________ _
5 ________ _
A to ask for permission B to complain about a mistake C to confirm something is OK D to request information E to offer information F to cancel arrangements G to request help H to change a booking

商务英语精读 (剑桥商务英语)Module 3.2

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