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商务英语听说Unit 4 Receiving Visitors

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商务英语口语Unit 4 Receiving Clients’ Visit

商务英语口语Unit 4 Receiving Clients’ Visit
Unit 4 Receiving Clients’ Visit
Part 1 Teaching Aims
To say sentences used when receiving clients’ visit
To form conversations occurring when receiving clients’ visit
我是总经理秘书，请问您提前预约了吗？
25. Please have a rest first in the room. We’ll come to see you in the lobby at 4 o’clock this afternoon.
请先在房间休息一下，我们下午四点来酒店大 堂见您。
我是总经理秘书，请问您提前预约了吗？
Part 3 Conversations
Read aloud the following two conversations and then demonstrate them.
Conversation 1
Conversation 2
Part 4 Paragraph Samples
9. Pleased to make acquaintance of you. Welcome to Shenzhen.
很高兴认识您。欢迎来到深圳。
10. We have heard so much about you. 久仰了。
11. Please allow me to introduce my colleague, Mr. Sun.
To form monologues used when receiving clients’ visit
To make an oral presentation on receiving clients’ visit

国家开放大学 (电大)管理英语1 Unit 4 Receiving Visitors 边学边练答案

国家开放大学 (电大)管理英语1 Unit 4 Receiving Visitors 边学边练答案

听完了对话，试着回答下面的几个问题吧。

1.Where is Melinda from?选择一项：Ca. She is from Qiaoxiang Calling Center.b. She is from Qiaoxiang Communication Center.c. She is from Qiaoxiang Community Center.2.Why does Melinda make the call?选择一项：Ba. Because Melinda wants to make friends with Ashley.b. Because Melinda wants to invite Ashley to discuss something.c. Because Melinda wants to invite Ashley to a party.3.Does Ashley have any plans for tomorrow morning?选择一项：Ca. Yes.b. Not Mentioned.c. No.4.When are they going to meet?选择一项：Aa. At 9 : 00 a.m.b. At 10 : 00 a.m.c. At 8 : 00 a.m.5.Where are they going to meet?选择一项：Aa. At Ashley's office.b. Not Mentioned.c. At Melinda's office.1.将下列短语进行相应匹配。

Make sure you are properly dressed. → 确保着装得体,Respect the visitor's space, but lean in slightly. → 为客人留有空间，身体略向前倾,Give the visitor a warm and genuine smile. → 给客人一个温暖和诚恳的微笑,A firm handshake with eye contact helps to build trust. → 坚定有力的握手和目光交流有助于建立信任,Keep the pace of your conversation unhurried. → 保持从容不迫地交谈2.The visitor is from the Menglin Publishing House.选择一项：对对错3.The visitor has an appointment with Helen.选择一项：错对错4.Melinda offers the visitor a cup of tea.选择一项：错对错5.They are going to hold a director's meeting.选择一项：对对错6.They hope they could have a good cooperation.选择一项：对对错1.在机场接待客人有很多注意事项，把下面对应的句子和词汇对应起来吧。

职场通用英语 Unit 3 Receiving visitors

职场通用英语 Unit 3 Receiving visitors

Unit 3 Receiving visitors
Reading-Passage 1
3
Be attentive
The receptionist is the most important employee to receive visitors. When a visitor comes into your company, greet him or her warmly. What if you are busy answering phone calls when a visitor comes into your company? You can still make friendly eye contact, smile at him or her and use your hand gesture to indicate that you will be right with him or her after hanging up the call. Never let the visitor feel ignored.
Unit 3 Receiving visitors
Unit 3 Receiving visitors Listening and Speaking – Language in use
Fill in the blanks with the language point in each of the following sentences.
1. Would you like...? 你想不想……？
e.g. Would you like to look around the company now? 您想现在参观一下公司吗?
2. take sb around 带某人四处参观

高级职业英语听说教程until 4 Inviting and Receiving Visitors

高级职业英语听说教程until 4 Inviting and Receiving Visitors

deal with 处理；对付 import and export company 进出口公司 pick up 接人；捡起 send for 派人去请 settle down 安顿下来；定居
Unit 4 Inviting and Receiving Visitors
Task 2 Listen and complete.
6. appreciate 7. ceremony 8.
honor 9. request 10 pleasure .
11.
pick up
12
settle down
.
13
make an appointment
.
14
taste the special dishes
.
15
deal with the contract
2. I’m calling to invite your manager to our sales promotion for this season.
3. I’d really like to, but I have another appointment that day.
4. ThankΒιβλιοθήκη for your invitation. I’d love to come to your birthday party.
Mr. Zhao. B: Nice to meet you. 2)
It’s very thoughtful
of you to come and pick me up here, Mary.
Unit 4 Inviting and Receiving Visitors
Section 2 In-class Activities: Things to Do

Unit 4 receiving visitors(接待来宾)

Unit 4 receiving visitors(接待来宾)

2.询问访问者姓名及目的 asking the visitor’s name and
visiting purpose
• M: I see. Would you please have a seat and wait for a moment, Mr. Johnson? Mr. Richard is occupied at the moment. But I’ll tell him you are here and see if he could meet you right now.
Warm-up
1. Have you ever met a guest at the airport or railway station?
2. Do you know how to meet your guest at the airport or station?
3. What do you do and say when you receive a business visitor at your office or meet him/her at the airport for the first time?
– Good morning, may I help you? – Is there anything I can do for you? – Have you already made an appointment, Sir?
• 2.询问访问者姓名及目的 asking the visitor’s name and visiting purpose
• V: Thank you.
• M: Mr. Johnson, please go right in. Mr. Richard is in his office now

商务英语口语600句排版打印版(新)

商务英语口语600句排版打印版(新)

Business English 600Part I.1. Meeting at the Airport 接机2. At the Customs 在海关3. Call on a Customer 拜访客户4. Receiving Visitors 接待来访者5. Making an Agenda 制定日程6. Changing Plans 改变计划7. Before Touring a Factory 参观工厂前8. Leading a Tour of a Factory 带领参观工厂9. After a Tour of a Factory 参观工厂后10. Airport Departure 机场送行Part II.1. Inquiry 询盘2. Offer 报盘3. Counteroffer 还盘4. Negotiating Prices 议价5. Order 订货6. Stocks 存货7. Delivery 交货8. Shipment 装船9. Packing 包装10. Terms of Payment 付款方式Part III.1. Commission 佣金2. Discount 折扣3. Insurance 保险4. Imports and Exports 进货与出货5. Signing Contracts 签订合同6. Commodity Inspection 商品检验7. Demanding Actions and Reminders 催促与提醒8. Complaints 抱怨9. Claim 索赔10. Recommending another Product 推荐另一种产品Part IV.1. At a Trade Fair 在商品交易会上2. Credit Investigation 信用调查3. Market Research 市场调研4. Introduction to a Company 介绍公司5. Products Presentation 介绍产品6. Sales Promotion 促销7. Advertising 广告8. Establishing Business Relations 建立业务关系9. A Business Luncheon 商业便餐10. Agency 代理Part V.1. Tender 投标2. Patent and Trademark 专利与商标3. Technology Transfer 技术转让4. Export of Labor Service 劳务输出5. International Leasing Trade 国际租赁贸易6. Foreign Trade Policy 外贸政策7. Compensation Trade 补偿贸易8. Processing and Assembling Trade 加工贸易9. Joint Venture 合资企业10. Inside the Office 公司内部Part I. Page 2-Page 9Meeting at the Airport接机1. Excuse me, Sir. Are you Mr. White from New York?对不起，先生。

商务英语听说Unit 4 Receiving Visitors


Language Focus
1. 请问您代表哪家公司？ Excuse me, which company do you represent? 2. 这是我的名片。 This is my business card. 3. 我来这里是要和你们经理讨论有关我们合作的项目。 I’m here to discuss our cooperative programs with your manager. 4. 你和我们的主管有预约吗？ Have you got an appointment with our director? 5. 请稍等一会，我打一下他的分机。 Please wait a few seconds. I will ring his extension. 6. 很抱歉给您带来不便。我们经理正在开会中/去出差了/正在工厂里/。 I’m sorry for the inconvenience. Our manager is in the middle of
(7) Q: What are they going to do before going to the hotel?
A: __C__o_lle_c_t_M__r._G__re_e_n_’_s_lu_g_g_a_g_e_.____________.
(8) Q: Where is Mr. Green going to stay?
sales manager ___F____ (1) Mr. Lin is the Purchasing Manager.
___F____ (2) The service on the flight was not very satisfactory.
___F____ (3) It is Ms. Jones’s first visit to China.

文秘英语 Unit 4 Business Reception

Unit 4Business ReceptionSession One SpeakingIn business, making an appointment is a top priority if you want to meet someone. Therefore it is the secretary’s responsibility to set the appointment with visitors or clients, even sometimes to deal with unexpected visitors or rude clients.Activity One Core Words and PhrasesMaking appointments is not a difficult but an essential job in business reception. Some words are often used in this situation. Now match the words in Column A with their definitions in Column B.Column A Column B1. schedule A. capable of being usedB. plan or organize(v.) C. free of trouble or difficultyD. show unwillingness to acceptE. call off (an arrangement)F. list or statement of details, esp. of times for doing thingsG. reserve in advance8. cancel H. pay a visit to9. drop in I. a mutual or reciprocal action10. interaction J. move down to a later timeActivity Two Core SentencesBlake Smith, Marketing Manager from ABC Company, wants to discuss the sales contract with Mr. Johnson, Executive of Rainbow Group. First he needs to make an appointment with Zhang Hong, Mr. Johnson's secretary. Below are some core sentences of how to make an appointment. Read them aloud and try to learn them by heart.1. I wonder if it would be convenient to meet you tomorrow.2. Can you spare some time for me next week3. Mr. Johnson is free next Monday from 10 a.m. to 11 a.m.4. I can't make it tomorrow at 2 . Can we make it a bit later, say 4 .5. Regretfully, I have to inform you that I won't be able to attend the meeting tomorrow.1.我想明天是否方便见面。

WTO入世常用商务英语五十句

WTO入世常用商务英语五十句1. Meeting at the Airport 接机2. At the Customs 在海关3. Call on a Customer 拜访客户4. Receiving Visitors 接待来访者5. Making an Agenda 制定日程6. Changing Plans 改变方案7. Before Touring a Factory 参观工厂前8. Leading a Tour of a Factory 带着参观工厂9. After a Tour of a Factory 参观工厂后10. Airport Departure 机场送行Part II.1. Inquiry 询盘2. Offer 报盘3. Counteroffer 还盘4. Negotiating Prices 议价5. Order 订货6. Stocks 存货7. Delivery 交货8. Shipment 装船9. Packing 包装10. Terms of Payment 付款方式Part III.1. Commission 佣金2. Discount 折扣3. Insurance 保险4. Imports and Exports 进货与出货5. Signing Contracts 签订合同6. Commodity Inspection 商品检验7. Demanding Actions and Reminders 催促与提醒8. Complaints 抱怨9. Claim 索赔10. Remending another Product 推荐另一种产品Part IV.1. At a Trade Fair 在商品交易会上2. Credit Investigation 信用调查3. Market Research 市场调研4. Introduction to a Company 介绍公司5. Products Presentation 介绍产品6. Sales Promotion 促销7. Advertising 广告8. Establishing Business Relations 建立业务关系9. A Business Luncheon 商业便餐10. Agency 代理Part V.1. Tender 投标2. Patent and Trademark 专利与商标3. Technology Transfer 技术转让4. Export of Labor Service 劳务输出5. International Leasing Trade 国际租赁贸易6. Foreign Trade Policy 外贸政策7. Compensation Trade 补偿贸易8. Processing and Assembling Trade 加工贸易9. Joint Venture 合资企业10. Inside the Office 公司内部。

Receiving visitors B

BBC 经典商务英语教学节目Lesson4 Receiving visitors第四课 接受访问者INTRODUCING A VISITOR TO YOUR COLLEAGUES 介绍来访者MAKING SMALL TALK 寒暄RESPONDING TO INVITATIONS 回复邀请SAYING WHAT YOU LIKE 说明所好伯明汉国际英语－您身边的商务英语专家伯明汉国际英语制作ｗｗｗ．ｂｉｒｍｙ．ｃｎPART BDON BRADLEY: Hello, Mr . Sakai. We have spoken on the phone.堂．布拉德利：你好， 酒井先生。

我们在电话上交谈过。

MR. SAKAI: Hello, Mr . Bradley. You are American.酒井先生：你好， 布拉德利先生。

你是美国人。

And what part of America are you from?美国哪个部分?DON BRADLEY: Los Angeles. But I have lived in the UK for five years. I like... /Ah.I have visited ?堂．布拉德利：洛杉矶。

不过我在英国已经住来年了。

我喜欢……/啊。

我参观过……MR. SAKAI: I' m sorry.酒井先生：对不起。

DON BRADLEY: No, please,after you.堂．布拉德利：不，你先请。

MR. SAKAI: I have been to Los Angeles two or three times.酒井先生：我曾经去过洛杉矶两、三次。

It' s an interesting city.是个有趣的城市。

Well, I hope we have a chance to talk again.希望有机会我们再聊。

CLIVE HARRIS: Yes, you' ll be seeing Don at the presentation this afternoon. 克莱夫．哈里斯：好，你会在今天下午的演示上见到堂。

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_F__(2) The executive or his secretary will always come down to the
reception area to greet the visitor. If the visitor is an important client.
_F__(3) Only the receptionist is responsible for escorting the visitor to the or another secretary
Wendy: ____C_a_n_I_h_a_v_e__y_o_u_r_n_a_m_e_,_p_l_e_a_se_____? Mr. Dantini: Brawn Dantini from Wilson Electronics.
Wendy: I’m sorry, Mr. Dantini, our president is ___o_c_c_u_p_ie_d__ just now. Would you please wait for a few minutes?
Part Ⅳ Video 1 Receiving a visitor to the office
2. Watch the video again and complete the dialogue according to what you hear. Wendy: Good morning. __________M__a_y__I _h_e_lp__y_o_u_?__________?
Mr. Dantini: _____Y_e_s_, _o_f _c_o_u_rs_e_.__.
Wendy: _____W_o_u_l_d__y_o_u_l_ik_e__so_m__e_th_i_n_g_t_o_d_r_i_n_k_?? Do you prefer coffee or tea? Mr. Dantini: Thank you. _________C_o_f_f_ee_,_p_l_e_a_se_._______.
should never apologize or make suggestions for an alternative
meeting, because it is not his/her fault.
_T__(6) It is necessary for a receptionist to keep a register of visits.
Wendy: Would you like ____s_u_g_a_r_a_n_d_c_r_e_a_m__ with your coffee? Mr. Dantini: No, thank you. ______J_u_st__b_la_c_k_______.
Mary: Mr. Hansen is _a_v_a_il_a_b_le___ now, please send Mr. Dantini up. Wendy: OK. Mr. Dantini, our president is _a_v_a_i_la_b_l_enow. I’ll take you to his office
executive’s office.
_T__(4) Addressing the visitor by name can show friendliness and give a
good impression to the visitor.
__F_(5) If a visitor’s request for a meeting cannot be satisfied, the receptionist
Part Ⅱ Listening Practice
Task 2 Listen to second part of the passage. Decide whether the following statements are true (T) or (F). a certain
_F__(1) There is actually no procedure for receiving visitors.
and bring you some more coffee. Please come this way.
Follow-up Practice
1. Listen to the dialogue and answer the questions according to what you hear.
Mr. Dantini: Yes, I’d like to see Mr. Hansen, the president. Wendy: __D__o_y_o_u__h_a_v_e_a_n_a_p_p_o_i_n_tm__e_n_t__ , sir?
Mr. Dantini: Yes. I have an appointment with him at ______1_0_:_3_0____.
Teaching Objectives
After completing this lesson, students should be able to:
---understand the procedures involved when receiving business visitors; ---effectively use communication skills to: receive business visitors who have an appointment; receive business visitors who do not have an appointment; meet visitors at the airport; participate in small talk about travel, weat