Minutes of meeting

商务英语写作考试试题一、选择题（共 20 题，每题 2 分）1、 When writing a business email, which of the following salutations is the most appropriate?A Dear Sir or MadamB To whom it may concernC HelloD Hi2、 Which of the following is the correct format for the date in a business letter?A 05/06/2023B 5th June, 2023C June 5, 2023D 2023/6/53、 In a business report, which section should come first?A Executive summaryB IntroductionC FindingsD Conclusions and recommendations4、 When expressing gratitude in a business letter, which phrase is more formal?A Thank you very muchB I am truly gratefulC Many thanksD I appreciate your assistance5、 What is the correct way to write a subject line in a business email?A Meeting tomorrowB About the meeting tomorrowC Meeting about tomorrowD Tomorrow's meeting6、 In a business proposal, which part should provide detailed information about the solution to the problem?A BackgroundB Proposed solutionC BenefitsD Implementation plan7、 Which of the following is a proper closing for a business letter?A Best regardsB Sincerely yoursC Kind regardsD All of the above8、 When writing a complaint letter, which tone is most appropriate?A Angry and aggressiveB Polite but firmC Casual and friendlyD Indifferent9、 What is the purpose of a cover letter?A To introduce yourself and your qualificationsB To request informationC To follow up on a previous communicationD To express gratitude10、 In a business contract, which clause is essential?A Confidentiality clauseB Force majeure clauseC Termination clauseD All of the above11、 Which of the following is an example of a buffer in a negative business message?A I understand your frustration, butB Unfortunately, we cannotC This is a difficult situation, howeverD We apologize for the inconvenience12、 When making a request in a business email, which phrase is more polite?A I need you toB Could you pleaseC You mustD I want you to13、 What is the correct structure of a business memo?A Heading, date, to, from, subject, bodyB Date, heading, to, from, subject, bodyC Heading, date, from, to, subject, bodyD Date, heading, from, to, subject, body14、 In a business presentation, which visual aid is most effective for presenting data?A GraphsB PicturesC VideosD Maps15、 Which of the following is a common mistake in business writing?A Using jargon and technical termsB Writing in a passive voiceC Failing to proofreadD All of the above16、 When writing a job advertisement, which information should be included?A Job title, duties, qualifications, salaryB Company history, mission statementC Employee benefits, working hoursD All of the above17、 What is the difference between a memo and a letter?A A memo is more formal than a letterB A memo is used for internal communication, while a letter is for externalC A memo is longer than a letterD A memo does not require a salutation or closing18、 In a business email, how many paragraphs are ideal for the main content?A 1-2B 3-4C 5-6D As many as needed19、 Which of the following is an example of a positive message in business communication?A A promotion announcementB A layoff noticeC A price increase notificationD A delay in delivery20、 What is the purpose of a minutes of meeting?A To record the decisions made and actions agreed uponB To summarize the discussion pointsC To provide a detailed account of who attended the meetingD All of the above二、填空题（共 10 题，每题 2 分）1、 The three main parts of a business letter are the ＿_________, the body, and the closing2、 A ＿_________ is a short written message used for internal communication within an organization3、 In a business report, the ＿_________ section provides an overview of the report's purpose and key findings4、 When writing a business email, it's important to keep the message ＿_________ and to the point5、 The ＿_________ is the person or group to whom a business letter or email is addressed6、 A ＿_________ is a formal written offer to supply goods or services at a stated price and under specified conditions7、 In business writing, using ＿_________ language helps to ensure clarity and understanding8、 The ＿_________ of a business email should be specific and convey the main idea of the message9、 A ＿_________ is a detailed written plan for a project or activity10、 In a complaint letter, it's important to include specific ＿_________ to support your complaint三、简答题（共 5 题，每题 8 分）1、 Explain the difference between formal and informal business writing2、 Describe the steps involved in writing a business proposal3、 What are the key elements of a good business email?4、 How can you ensure the clarity and accuracy of your business writing?5、 Discuss the importance of proofreading in business writing and list some common proofreading errors四、写作题（共 2 题，每题 20 分）1、 Write a business letter to a potential client introducing your company and its products or services2、 Write a business report on a problem your company has faced and the solutions you propose。

Minutes of Meetings(会议记录)记录会议的重要信息，应用于公司会议，一般由秘书记录。

Layout 1Minutes of the Meeting of name of meeting………………………… .held on…………………. dateat………………………... placePresiding(主持会议的人)………………Present:…………………………………attendance Absent:………………………………….1、……………………………………2、……………………………………3、……………………………………。

会议程序和重要信息的细节。

Adjournment：(会议结束时间)Prepared：（记录人）（signature ）Layout 2MinutesTime & Place …………………………..of meeting:…………………………….Purpose/nature………………………….of meeting:……………………………Presiding(主持会议的人)………………P resent:………………………………….A bsent:…………………………………..Summary of meeting:……………………Adjournment：(会议结束时间)Prepared：（记录人）（signature ）注：这两种结构的主要区别在于：第一种的会议主要内容是分条列举，第二个是以summary的形式。

分条列举比summary更加清楚、详细，一般多用被动语态，显示出客观性；summary则更加多用主动语态。

这两种结构都是用的过去式，因为会议记录都是会议开完了以后的。

一、Heading: what the meeting was aboutTime & Place : when & where the meeting was heldPresiding, Present, Absent : wh o attended the meetingAgenda and Activities: what happened at the meeting二、标题1、Minutes of the Meeting of the……held on…..2、MINUTES OF BOARD OF DIRECTORS MEETING3、BOARD OF DIRECTORS——Minutes of Meeting held on (sample 1)注1、被动语态的使用——客观Eg:1、sth was discussed ……..sth被讨论了2、it was decided that…….最终决定了…3、the meeting was agreed…….会议通过了……2、过去式的使用三、在会议记录中要避免词的重复，比如说“said”NotedBelievedobserved/maintainedSb admitted/denied that…….Insisted that…Called attention toSuggest/proposed/recommend…etc.四、对会议记录的修正避免前面的会议记录的冗长乏味和对单词理解的困难，可以使用多种结构，特别还有是对【read】的使用，在这里，read解释为:修改为Eg: 1、Para*，line*，should read …….2、Amend heading to read………….3、Line* to read……………………4、……….should be amended to read………(其中*是某段落或是某行)也可以使用“delete”这个词1、delete（the specific line/word）2、should be deleted to read3、delete as irrelevant/inapplicable4、not applicable and should therefore be deleted.。

Business Meeting Minutes●Title (organization/committee name, sometimes location and venue)●Minutes of the meeting of the [Title of Officers, e.g. Management/Executive,Trustees, or Board of Directors]●Date & time●Participants●Absentees●Apologies for absence●Minutes of the Last Meetings●Point list of topics (e.g. reports from committees, approval of minutes, oldbusiness, new business, public comment, etc.)●Decisions (usually include description of how vote broke down, movers etc.)●Action items (who assigned to; sometimes status review, date due, etc.)●Next meeting(s)Here is the example:Minutes of MeetingCompany: Forsell ConsultantDate: 23 June 2009Time: 10am to 12amVenue: Command Center, Forsell HQAttendee:1.John McClane, Branch Manager2.Jacklynn Victor, Principal Consultant3.Long Ah Kau, Senior Consultant4.Salamon Selamat, Field Consultant5.Mydin, Senior Marketing Executive6.Siti Nurhaliza, Operations ExecutiveAgenda:1.Proposal to organize Career Talk2.New recruitment drive and strategy3.General (other) discussion1. Proposal to organize career talkThis is an initial discussion to follow up on Politeknik Johor’s invitation for Forsell Consultant to hold a Career Talk in their college for graduating students in Diploma and Certificate. On Mon day, the Dean of Politeknik Johor contacted Forsell’s office and has asked Forsell for event proposal (RFP).No Item Details1 Event structure 2-day event to be held on weekend. Actualdates TBA and to be decided by eventcommittee.Possibility to extend other students andgraduates from other schools and tertiaryinstitutions.2 Formation of Secretariat McClane elected as Event Director, and to beassisted by Ah Kau as assistant.McClane and Ah Kau to appoint committeemembers and announce in 2 days. Committeeto have first meeting in 3 days.Other meeting attendees to leverageassistance and brainwash ideas.3 Sub-events 8 events have been suggested,4 have beenagreed – Resume Workshop, Presentationfrom a MNC’s representative, Motivatio nTalk and Exhibition.McClane and committee to present to themanagement details of event proposal. Uponall agreement, committee is to hold progressmeeting once a week until the event takesplace.2. New recruitment driveCompany’s expansion has r esulted the need for additional staff and consultants. Discussion was aimed to draw strategy for attracting new personnel and talents No Item Details1 Issue and scenario Mydin suggested Forsell to implement newstrategy and plan to capture new talents in thecompany.According to Mydin, existing strategy is notbearing fruit and not meeting expectation.Salamon and Siti endorsed Mydin’ssuggestion.2 Brainstorming new strategy 10 new strategies are brain stormed,3 wereagreed upon. The 3 are:a. Going TV. Ah Kau to check the pricingand process with a number of TV stations.b. Radio advert. Siti to check pricing andprocess with a number of radio.c. Internet banner advertising. Mydin todiscuss with a few internet ads companiesand shortlist a minimum of 3 advertisers.3 New hires training All agreed current training program for newhires is not effective due to short duration (2days).Unanimous decisions agreed on 2 principles:a. Training period to be extended to 1 week.b. Last 2 days of training is to be conductedby external consultant. A mini meeting to bescheduled in discussing the consultant’sappointment.3. General discussion – for any other issues raisedNo Item Details1 Flexible working hours Salamon raised suggestion for company toallow flexible working hours by employees.Reason: different staff perform their best atdifferent time.McClane & Ah Kau disapproved but the restsaid the idea should be accepted as a possibleimplementation.McClane to raise the issue to the countrymanagement and discuss.2 Hospital visit As one of the staff, Rihanna, Staff Manager ishospitalized, a visit has been agreed which is27 June 2009.Meeting was adjourned at 12am. Next meeting is scheduled a week from now, i.e. 30 June 2009, same venue and time. All owners of designated actions are to present their feedback.Minutes prepared by: Long Ah Kau。