一体化代维项目试点课题研究成果故障处理案例库中国移动通信集团福建有限公司二○一二年四月目录：1基站专业 (5)1.1天馈类 (5)1.1.1.Antenna connection faulty. (5)1.1.2.Rx levels differ too much between main and diversity antennas (6)1.1.3.RSSI detected Rx signal difference exceeding threshold (7)1.1.4.ERxx DDU module has detected VSWR above minor limit at A (Or B) (8)1.1.5.ECxx RTC module has detected VSWR above major limit at antenna (10)1.1.6.RF module detected VSWR above major limit (11)1.1.7.The reflected power of remote tune combiner is too high (12)1.1.8.CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD (13)1.1.9.MEAN HOLDING TIME BELOW DEFINED THRESHOLD (15)1.1.10.EXCESSIVE TCH INTERFERENCE (16)1.1.11.BTS WITH NO TRANSACTIONS (18)1.2基站硬件类 (19)1.2.1Oven oscillator adjustment function interrupted (19)1.2.2ESMA System module has lost connection to ESEA System Extension module (20)1.2.3ESMx System module has lost connection to all modules on optical ports (21)1.2.4FBUS HW failure (22)1.2.5LAPD failure (23)1.2.6ECxx RTC module received insufficient Tx power (24)1.2.7EXxx TRX module Tx power overdriven at DPC (25)1.2.8ERxx DDU module has detected no Tx power at TxB input (26)1.2.9RF Module has detected no TX power in internal filter block (27)1.2.10The RF receiver frequency hopping synthesizer 1 is not locked (27)1.2.11The transmitter output power has dropped at least 3 dB (28)1.2.12EXCESSIVE TCH INTERFERENCE (29)1.2.13CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD (30)1.2.14The tuning of a cavity has failed in remote tune combiner (31)1.2.15Tuning carrier is not detected in remote tune combiner (32)1.2.16The synthesizer in remote tune combiner is faulty (33)1.2.17There is disturbance in the serial DL bus or bus is broken (34)1.2.18Performance of the main branch LNA in remote tune combiner is degraded (34)1.2.19ECxx RTC module cavity tuning synthesizer faulty (35)1.2.20Master TRX detected that connection to slave TRX is lost (36)1.2.21Interface problems between O&M and DSP SW (36)1.2.22Baseband bus major operation error occurred in ESMx System module (37)1.2.23EXxx TRX module SW download from ESMA System module failed (38)1.2.24Power unit input voltage fault (39)1.2.25Supply voltage to ESMA near low/high limit (39)1.2.26No connection to power unit (40)1.2.27Power unit input voltage fault (41)1.2.28EXxx TRX module cooling fan(s) report no rotation (41)1.2.29ESEA System Extension Module fan(s) out of order (42)1.2.30ESMA System module has detected no fans (43)1.2.31TSxx temperature is dangerously high (44)1.2.32RF module ambient temperature outside operating range (44)1.2.33Cabinet door is open./Cabinet cover is open (45)1.3基站数据配置类 (46)1.3.1Commissioned RF cabling does not match BTS configuration (46)1.3.2Mismatch between BSC/MMI configuration file and the actual (46)1.3.3TRX object allocation failed in RF module (47)1.3.4Too few antennas available for Rx diversity (48)1.3.5PDU control has switched off ECxx RTC Module (49)1.3.6ESMA System module has lost connection to FSEx External Alarm (49)1.3.7Module power cable connections are incorrectly configured (50)1.3.8ERxx DDU module connected to wrong EXxx TRX module (51)1.3.9TRX is stuck in waiting for system information state (52)1.3.10Configuration of BCF Failed (53)1.4基站传输类 (54)1.4.1.PCM FAILURE (54)1.4.2.Difference between PCM and base station frequency reference (54)1.4.3.FAR-END ALARM (55)1.4.4.FREQUENCY ERROR/ LOSS OF INCOMING (56)2数据专业 (58)1 基站专业1.1天馈类1.1.1.Antenna connection faulty.1.1.2. Rx levels differ too much between main and diversity antennas1.1.3.RSSI detected Rx signal difference exceeding threshold1.1.4.ERxx DDU module has detected VSWR above minor limit at A (Or B)1.1.5.ECxx RTC module has detected VSWR above major limit at antenna1.1.6.RF module detected VSWR above major limit1.1.7.The reflected power of remote tune combiner is too high1.1.8.CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD1.1.9.MEAN HOLDING TIME BELOW DEFINED THRESHOLD1.1.10.E XCESSIVE TCH INTERFERENCE1.1.11.B TS WITH NO TRANSACTIONS1.2基站硬件类1.2.1 Oven oscillator adjustment function interrupted1.2.2ESMA System module has lost connection to ESEA System Extension module1.2.3ESMx System module has lost connection to all modules on optical ports1.2.4FBUS HW failure1.2.5LAPD failure1.2.6ECxx RTC module received insufficient Tx power1、1.2.7EXxx TRX module Tx power overdriven at DPC1.2.8ERxx DDU module has detected no Tx power at TxB input1、1.2.9RF Module has detected no TX power in internal filter block、1.2.10 The RF receiver frequency hopping synthesizer 1 is not locked、1.2.11 The transmitter output power has dropped at least 3 dB、1.2.12 EXCESSIVE TCH INTERFERENCE1.2.13 CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD、1.2.14 The tuning of a cavity has failed in remote tune combiner.1.2.15 Tuning carrier is not detected in remote tune combiner1、1.2.16 The synthesizer in remote tune combiner is faulty、1.2.17 There is disturbance in the serial DL bus or bus is broken1、1.2.18 Performance of the main branch LNA in remote tune combiner is degraded1、1.2.19 ECxx RTC module cavity tuning synthesizer faulty.、1.2.20 Master TRX detected that connection to slave TRX is lost1、1.2.21 Interface problems between O&M and DSP SW1、1.2.22 Baseband bus major operation error occurred in ESMx System module1、1.2.23 EXxx TRX module SW download from ESMA System module failed1、1.2.24 Power unit input voltage fault1、1.2.25 Supply voltage to ESMA near low/high limit1、1.2.26 No connection to power unit1.2.27 Power unit input voltage fault1、1.2.28 EXxx TRX module cooling fan(s) report no rotation、1.2.29 ESEA System Extension Module fan(s) out of order1.2.30 ESMA System module has detected no fans、1.2.31 TSxx temperature is dangerously high1、1.2.32 RF module ambient temperature outside operating range1、1.2.33 Cabinet door is open./Cabinet cover is open、1.3基站数据配置类1.3.1Commissioned RF cabling does not match BTS configuration1.3.2Mismatch between BSC/MMI configuration file and the actual、1.3.3TRX object allocation failed in RF module1.3.4Too few antennas available for Rx diversity1.3.5PDU control has switched off ECxx RTC Module1.3.6ESMA System module has lost connection to FSEx External Alarm1.3.7Module power cable connections are incorrectly configured。
诺西GSM基站故障排查指导手册中国移动通信集团上海有限公司网络优化中心2013年9月目录1基站设备： (3)1.1腔体更换步骤 (3)2载频更换步骤 (3)2.1FLEXI EDGE站型载频更换步骤 (3)2.2MCPA站型载频更换步骤 (3)2.3主控板更换步骤 (4)2.4基站数据重配步骤 (4)3基站常见故障判断方法及处理 (4)3.1分集接收差异过大 (4)3.2VSWR驻波告警 (5)3.3传输故障 (5)3.4天线端口配置错误 (5)3.5基站配置错误 (5)4零话务： (6)4.1整体排除流程图 (6)4.2排查步骤 (6)4.3具体案例 (7)5器件故障（宏站）： (7)5.1整体排除流程图 (8)5.2排查步骤 (8)5.3具体案例 (9)6器件故障（室分）： (10)6.1排障流程图 (10)6.2排查步骤 (11)6.3具体案例 (12)7传输故障： (12)7.1整体排查流程图 (12)7.2排查步骤 (13)8天馈线故障： (13)8.1排障流程图 (13)8.2排查步骤 (13)8.3具体案例 (14)1 基站设备：定义：属于机架以内范围的设备故障，包括腔体，载频，主控板等需要更换或数据重配置，需在3天内完成排障。
目前诺西在上海移动现网中主要有2个系列的基站设备，分别为FLEXI EDGE 站型和MCPA站型，并以MCPA站型为主。
1.1 腔体更换步骤1)将故障所在的小区锁住2)将连接在腔体上的射频线做好标记3)先将腔体与载频的连接线拆除，然后依次拆除腔体上的连接线（只需拆除腔体一侧），卸除1/2跳线4)更换腔体，重新复原1/2跳线、射频线、连接腔体的数据线（切记所有连接线按原有顺序复原）5)解锁，重启BCF，观察所有载频是否正常工作、有无告警（注意有无话务，因动过1/2跳线需要观察RSSI值）6)与BSC确认此站是否处于正常状态（最好能等待1小时以上，观察故障是否会重复出现）2 载频更换步骤2.1 FLEXI EDGE站型载频更换步骤1）将故障载频锁住。
