商务电话英语对话范文

商务英语对话：与老外打电话完整对话（一）A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好，我是Mary。

B: Hello, I’d like to speak to Mr. Hunter, please. 你好，我想找Hunter先生。

A: May I ask who is calling, please 请问您是哪位B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢，Wood先生，请稍等。

（打内线电话）Hunter先生，IBM电脑公司的Wood先生找您。

C: Can you find out what he wants 你可以问他有什么事吗A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.好的，Hunter先生。

（对来电者说）对不起Wood先生，让您久等了。

Hunter先生现在非常忙，他想知道你有什么事对他说。

B: Yes, I want to buy some computer software and tal k about developing some other software. I don’t know whether he is interested in that or not 是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。

商务电话对话英语作文商务电话对话英语作文。

Business Telephone Conversation。

A: Good morning, ABC Company. How may I assist you?B: Good morning. This is John from XYZ Company. I would like to speak to Mr. Smith, please.A: Certainly, may I ask who is calling?B: This is John from XYZ Company.A: Hold on for a moment, please. I will transfer your call to Mr. Smith's office.B: Thank you.A: Mr. Smith's office, how may I assist you?B: Good morning, this is John from XYZ Company. May I speak to Mr. Smith, please?A: I'm sorry, Mr. Smith is currently in a meeting. May I take a message for him?B: Yes, please. Could you tell him that I called and that I would like to discuss the new project that we talked about last week?A: Certainly, I will make sure to pass on the message. May I have your contact information, please?B: Yes, my phone number is 123-456-7890 and my email is ************.A: Thank you, John. I will make sure to pass on your message and contact information to Mr. Smith as soon as possible.B: Thank you very much. Have a great day.A: You too. Goodbye.B: Goodbye.This is a typical example of a business telephone conversation. It is important to be polite, clear, and concise when speaking on the phone in a business context. Making a good impression and communicating effectively can help to build strong business relationships and achieve success in your professional endeavors.。

关于商务电话英语对话在世界经济全球化及中国加入WTO的形势下,社会需要大量能够用英语在国际上进行科技、经贸、法律和文化等方面交流的专业人才。

小编精心收集了关于商务电话英语对话，供大家欣赏学习!关于商务电话英语对话1Secretary: Hello, Mr. Green's office.Henry: Hello, could I speak to Mr. Green, please?Secretary: Who's calling, please?Henry: Mr. Henry.Secretary: I'm sorry. He's out just now.Henry: When will he be back?Secretary: I'm not sure. Can I take a message?Henry: OK. I'd like to make an appointment with him tomorrow.秘书:你好。

这里是格林先生的办公室。

亨利:你好。

我可以和格林先生通话吗?秘书:请问您是谁?亨利:我是亨利。

秘书:对不起，他刚出去。

亨利:他什么时候回来?秘书:我不敢确定，我能给您捎口信吗?亨利:可以。

我想预约和他明天见面。

关于商务电话英语对话2Salesman:Hello, Mr. Milton. Are you free this weekend?Milton:Yes.Salesman:I'd like to visit you. We have some thing new you may be interested in.Milton:Good.Salesman:When should we come?Milton:At 6:30 this Saturday evening.Salesman:OK. See you then.售货员:嗨，米尔顿先生。

关于商务电话英语对话阅读对话教学是英语课堂经常应用的一种教学方法,它可以提高学生的口语交际能力,也能够加强学生对英语的理解。

店铺整理了关于商务电话英语对话，欢迎阅读!关于商务电话英语对话一A: Mr. Mathew, we and now, want to place an order with you.A:现在我们要向你们订货了。

B: Very glad to hear that! I will be happy to accept your order, and will get to work on it rightaway.B:听到这一消息十分高兴!我们很乐意接受您的订单，而且会马上开始生产。

A: We will send you a purchase order in two days. We want to ask you to hurry on theexecution of the order.A:我们两天之内就会将订货单寄去，而且也请贵公司加紧履行订单的工作。

B: I don't think that will be a problem, but I'll have to. check and make sure. I'll let you knowwhen I confirm your purchase order.B:我想这不会有问题，不过我还是得问一下才能确定。

等确认购货单的时候，我再一起答复你。

A: Thanks. If we are satisfied with the products, I think we will make many orders later.A:谢谢，如果产品令人满意，我们以后会下更多的订单。

B: Well, I'm afraid that we can't send the order until after the Christmas holidays. Our companywill be closed for another week.B:呃，恐怕要等到过完圣诞节以后，我们才能开始发货，我们公司要多放一周的假。

商务英语电话对话作文商务英语电话对话。

A: Good morning, this is John speaking. How may Iassist you?B: Good morning, John. This is Mary from ABC Company. I am calling to inquire about your products.A: Certainly, Mary. What products are you interested in?B: I am interested in your latest line of laptops. Can you tell me more about them?A: Of course, Mary. Our latest line of laptops is designed with the latest technology and features. They are lightweight, portable and perfect for business use.B: That sounds great, John. Can you provide me withmore details on the specifications and pricing?A: Absolutely, Mary. Our laptops come with a 14-inch display, Intel Core i7 processor, 8GB RAM, and 512GB SSD. The price for each laptop is $1,500.B: That sounds reasonable, John. Can you provide me with a discount if I purchase in bulk?A: Yes, Mary. We offer a 10% discount for orders of 10 or more laptops.B: That's great, John. I am interested in purchasing 20 laptops. Can you provide me with a formal quotation?A: Sure, Mary. I will send you a formal quotation via email within the next hour. Is there anything else I can assist you with?B: No, John. That's all for now. Thank you for your help.A: You're welcome, Mary. Thank you for considering ourproducts. Have a great day.B: You too, John. Goodbye.A: Goodbye, Mary.以上是一段商务英语电话对话，我们可以从中学到很多商务英语的应用。

商务电话礼仪与沟通技巧In the realm of business communication, the telephone remains a crucial tool. Conducting a business call effectively requires not only a clear message but also etiquette and diplomacy. Here are some key pointers for making the most of your business phone calls.**1. Preparing for the Call:*** Have a clear agenda or purpose for the call. * Gather any necessary information or documents. * Anticipate potential questions or concerns.**2. Greeting and Introduction:*** Start with a professional greeting and introduce yourself. * Confirm with the recipient that this is the right time for the call.**3. Maintaining Professionalism:*** Speak clearly and avoid slang or colloquialisms. * Avoid interrupting and allow the other party to finish their thoughts. * Use positive language and maintain a friendly tone.**4. Communicating Effectively:*** Be concise and to the point. * Use examples and stories to illustrate your points. * Repeat key information to ensure understanding.**5. Closing the Call:*** Summarize the discussion and agree on any actions or decisions. * Thank the other party for their time and assistance. * End the call on a positive note.**6. Following Up:*** Send a brief email summarizing the call. * Implement any agreed actions promptly.Remember, a business phone call is not just a conversation; it's an opportunity to build relationships and convey your professional expertise. With these tips, you can make the most of every business call.**商务电话礼仪与沟通技巧**在商务沟通领域，电话仍然是一个至关重要的工具。

商务电话礼仪英语对话商务电话礼仪英语对话商务电话礼仪英语对话【1】A: Hello, are you Mr. Black? B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK.(10 minutes to the Galaxy Hotel)A: Mr. Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK?B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow mor ning, then I ‘ll take you to visit our company. B: OK.A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Black. B: Good morning, Amy.A: Mr. Black, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales SoutheastAsia souvenirs; We have 282 staffs in total Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Verycomplete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company. A: Well, thank you.A: Mr. Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ?B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity .(They both went to the Convention and Exhibition Center) A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there And many Southeast Asian countries and various industry companies will exhibit at Nanni ng ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities,It’s can drive the economic development of Guangxi Develop fast so we want to establish the long-term cooperative relationship with your company. A: I believe you are right . (They smile, the end of the tour.) (Two at the airport)B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States. B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again. B: Goodbye. A: Goodbye.商务电话礼仪英语对话【2】(A：Jan Wise B：Receiver)A：Hello.Can I speak to Mr.Clark?B：May I have your name，Please?A：This is Jan Wise speaking.B：Hold on，please…I'm sorry，but he's on another line now.Would you care to hold?A：Well，I need to leave in a ninute.Could you take a message，Please?B：Gertainly.A：It's a little complicated… I'm Mr.Clark's former classmate.B：OK.A：I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernierestaurant with a friend of us，Miss White…B：Ernie…Miss White——OK…A：But Miss White's flight arrived late，and I need to pick her upat the airport now…B：Airport——OK…A：So please tell him that the time is changed to 1∶00…B：One o'clock…A：And I hear that Miss White likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead of Ernie's. Bythe way，please tell him not to book the table，I have done it al-ready.B：Beijing restaurant… Chinese food——OK，Miss Wise，I'll givehim the message.Anything else?A：That's all.Thank you for trouble taken.Good-bye.B：Good-bye关于打电话英语表达方式2(A：Jim Brown B：Receiver)A：Hello.This is Jim Brown of the Export Department.MayIspeak to Mr.Wang?B：I'm sorry，but he is out of the office right now.A：When will he be back?B：He should be back at any moment.A：I wonder if you could give Mr.Wang a message for me?B：Yes，certainly.Just a minute.I'll get a pen.(Pause)OKay，please carry on.A：There will be a very urgent meeting at three o'clock and Iwould like Mr.Wang to attend it.B：OKay，an urgent meeting…three o'clock…May I ask whatit's regarding?A：Yes.It's regarding the foreign exchange market and our salesstrategy this year.B：Shall I tell Mr.Wang to prepare any material?商务电话礼仪英语对话【3】S: Good morning, Welcome to Cafe Plus, Sir/Madam. What would you like to have?早上好，欢迎光临尚苑西餐厅。

商务英语电话对话范文商务合作时，用英语来与客户进行对话，有什么范本吗?下面是给大家整理的商务英语电话对话范文，供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A：您好，感谢您致电布拉德福家庭公司。

我是特蕾西，有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B：你好，我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A：稍等，我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A：谢谢你，伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B：没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A：非常抱歉，詹金思小姐现在不在办公室。

打商务电话对话英语作文Title: Conducting a Business Phone Conversation。

Introduction:In today's globalized world, effective communication is essential for successful business transactions. One crucial aspect of business communication is conducting phone conversations. This article aims to provide guidance on how to conduct a business phone conversation effectively and professionally.Body:1. Greeting and Introduction:When making a business phone call, it is important to start with a polite and professional greeting. For example, "Good morning/afternoon, this is [Your Name] from [Your Company]. May I speak with [Recipient's Name], please?"Remember to introduce yourself and your company clearly.2. State the Purpose:Once connected with the recipient, briefly state the purpose of your call. For instance, "I am calling to discuss [specific topic] and explore potential business opportunities." Clearly stating the purpose helps the recipient understand the reason for the call and sets the tone for the conversation.3. Active Listening:During the conversation, it is crucial to actively listen to the recipient's responses and questions. Pay attention to their tone and choice of words to understand their needs or concerns. Show your attentiveness by responding appropriately and asking relevant follow-up questions.4. Speak Clearly and Professionally:Ensure that your voice is clear and audible throughout the conversation. Speak at a moderate pace, enunciate your words properly, and avoid using jargon or technical terms that the recipient may not be familiar with. Speaking professionally helps to establish credibility and build rapport.5. Provide Necessary Information:If required, provide the recipient with any necessary information related to the discussion. This can include sharing details about your company, products or services, pricing, or any relevant documents or resources. Be concise and organized in your delivery of information.6. Addressing Concerns and Objections:If the recipient raises concerns or objections during the conversation, it is essential to address them promptly and professionally. Listen attentively to their concerns, acknowledge their viewpoint, and provide clear and concise explanations or solutions. This demonstrates yourcommitment to understanding and resolving any potential issues.7. Summarize and Confirm:Towards the end of the conversation, summarize the key points discussed and confirm any agreed-upon actions or next steps. This helps to ensure that both parties are on the same page and have a clear understanding of the outcomes of the conversation.8. Closing the Conversation:End the conversation with a polite closing remark. For example, "Thank you for your time and valuable input. I look forward to further discussing this opportunity with you. Have a great day!" This leaves a positive impression and shows your professionalism.Conclusion:Mastering the art of conducting a business phoneconversation is crucial for building successful relationships and achieving desired outcomes. By following the tips mentioned above, you can ensure that your phone conversations are effective, professional, and leave a positive impression on your business partners or clients.。

商务电话英语对话范文随着社会经济的发展和全球化的深入,学习者对于英语学习的要求也发生了变化。

英语越来越成为人们使用的一种工具。

小编精心收集了商务电话英语对话范文，供大家欣赏学习!商务电话英语对话范文1索赔与理赔A: Have you checked how much of the contents of the damaged bales can still be used?A:你们查过了吗?破损包中有多少货物还可以用?B: The report said that the majority could be salvaged. About 20% can't be used or sold out. We are very anxious about it. We had counted on receiving the shipment to complete several orders.B:检验报告说，大部分还可利用，约有20%左右不能用或无法售出，我们对此事很着急，因为我们原来指望收到这批货来履行好几批订单。

A: We understand your problem.A:我很理解你们的困难。

B: I'm sure we can count on your support to help us to overcome the present difficulty.B:我确信我们能得到你们的帮助来克服目前的困难。

A: What do you suggest for a settlement?A:你建议怎样来处理这个问题?B: We are willing to accept the shipment if you will allow a 30% reduction in price.B:如果你方减价20%的话，我们愿意接受这批货物。

A: Let's compromise on a 20% reduction in price on this shipment. And for your next order, we'll give you some preferential terms in addition to what you are getting from usnow.A:咱们折中好了，这批货物减价 20% ，下次你们订货时，除目前已有的条件外，我们另外再给些优惠。

商务回电话技巧英语对话
这是小编整理的商务回电话技巧英语对话，快来看看吧。

Returning a Call
Bob: Good morning, this is Bob.
早上好,我是Bob.
Jack: Hi, Bob, this is Jack Miles returning your call.
你好,Bob, 我是Jack Miles, 给你回电话.
Bob: Hi, Jack. Thanks for getting back to me.
你好,Jack.谢谢你给我回电话.
Jack: How can I help you?
你有什么事?
Bob: Listen, I need to discuss that mergers deal we met about last week.Unfortunately, I am about to go into a meeting. Can I call you back later?
我要和你讨论我们上周谈过的合并案.可是我要开一个会.我能过会儿打给你吗?
Jack: Sure, no problem. I will be in the office for another hour or so.
没问题,我还会在办公室呆一小时左右.
get back to someone 给某人回电话
mergers deal 合并案。

如何用英语打有效的商务电话英语作文全文共6篇示例，供读者参考篇1How to Make Effective Business Phone Calls in EnglishBy Claude the AI AssistantHi friends! Today I'm going to teach you all about how to make really good business phone calls in English. This is super important if you ever want to work at a big company when you grow up. My mommy and daddy have to make these kinds of calls all the time for their jobs. At first, it seems kinda scary and hard, but if you follow my tips, you'll be a pro in no time!First thing's first, you gotta answer the phone the right way. When it rings, you should say "Good morning/afternoon, thanks for calling [Company Name], this is [Your Name] speaking. How may I assist you today?" That's how the grown-ups do it to sound all professional and stuff. Make sure to speak clearly and not too fast.The next step is paying really good attention to what the other person is saying. They might have an accent that's hard tounderstand at first, but you can't just go "Huh? What did you say?" That would be pretty rude. Instead, you can politely ask them to repeat themselves or speak a little slower if you missed something. "I'm sorry, I didn't quite catch that, could you please repeat it?" is a nice way to say it.When it's your turn to talk, remember to speak in easy English without using too many long words or slang. Imagine you're explaining things to a kid younger than you - you'd use simple words and short sentences so they can follow along, right? Do the same thing on your business call. And don't forget to say "please" and "thank you" a lot to be polite!Sometimes the person might ask you a question you don't know the answer to. Don't make something up, because then you could get in big trouble! Just be honest and say "I'm afraid I don't have that information, but let me find out for you." Then you can ask a grown-up at your company for help or call the person back when you know the right answer.Another important thing is making sure you listen for important details, like dates, times, names, and addresses. It's a good idea to write this stuff down so you don't forget. You can say "Let me make sure I have this correct..." and repeat back thedetails to double check you heard everything properly. The person will appreciate that you're being careful to get it right.If you end up needing to transfer the call to someone else, you have to tell the caller first before just passing them along. You can say "One moment please, I'll need to transfer you to our accounting department for assistance with that matter." Then hit the transfer button and let the other department know what the call is regarding so they're ready with the right info.When you're all finished with the call, be sure to end it in a friendly way by saying "Thank you for calling [Company Name], have a great rest of your day!" This leaves the caller with a good final impression.Phew, I know it's a lot to remember! But if you practice making fake phone calls with your friends or family, pretty soon it will start feeling natural. The most important things are to speak clearly, listen carefully, double check details, and always be polite and professional. Do all that, and you'll be making awesome business calls in English in no time! Just don't use this skill to make prank calls, okay? Your parents wouldn't like that very much. Hehe!That's all for my tips today. Give me a big thumbs up if you learned something useful! Don't forget to like, subscribe, and hitthat notification bell so you never miss another one of my amazing videos. Thanks for reading, besties!篇2How to Make Effective Business Phone Calls in EnglishHi friends! Today I want to talk about something super important, especially if you want to be a business person when you grow up - making business phone calls in English! It can seem scary at first, but if you follow my tips it will be a piece of cake.First thing is first - you have to prepare before the call. That means getting all your information ready like the name of the person you're calling, the company name, what you need to talk about, and any questions you might have. Writing things down on a notepad can really help so you don't forget anything important.Next, make sure you're somewhere quiet without any distracting noises or people around. You want to be able to focus 100% on the call. If you're at home, your room is a good spot. If you're at the office, maybe a empty meeting room would work best.When you start the call, it's polite to greet the person first before jumping right into what you need. You can say something simple like "Good morning/afternoon, my name is ____ from____company. How are you doing today?" Using their name if you know it makes it friendly too.Then explain why you're calling in a clear way, like "I'm calling about ____" or "The reason for my call today is _____." Don't use too many big complicated words - keep it simple so they can easily understand you.Listen carefully when they respond and don't interrupt. If you get confused about something they said, it's okay to politely ask them to repeat it or explain it in a different way. Stuff like "I'm sorry, I didn't quite catch that last part. Could you repeat it for me please?"Make sure to speak slowly and clearly when it's your turn to talk. Don't rush and run all your words together - take pauses between sentences so the person can follow along. Using simple words instead of crazy hard ones will help them understand better too.If you need to discuss details like prices, dates, or other important information - repeat it back to them so you know yougot it right. You could say "Okay, so the contract pricing you mentioned was 500 per month, correct?"Stay positive and friendly during the whole call! Use words like "please" and "thank you" and avoid complaining or getting frustrated if things get confusing. The person will appreciate your kindness.When you're ready to end the call, summarize what you discussed and confirm any next steps. For example, "Okay, great. To summarize, I will send over the completed paperwork by Friday. Please let me know if you need anything else from me. Thank you for your time today!"See? Making business calls in English doesn't have to be too hard if you prepare properly and follow those simple tips. The most important things are speaking clearly, listening carefully, being polite and friendly, and staying positive. With practice it will get easier and easier!Let me know if you have any other questions. I'm happy I could share my advice for making awesome business calls in English today. Thanks for reading, friends!篇3How to Make Effective Business Phone Calls in EnglishBy Claude the AI AssistantHi there! Today I'm gonna teach you all about how to make really good business phone calls in English. It's super important to know this stuff if you want to get really far in your career. Just imagine - one day you could be the boss of your very own company! But first you've gotta learn to talk on the phone properly. It's not as easy as it sounds, but don't worry, I'll explain everything nice and clearly.First up, you need to get prepped before you even pick up the phone. Have a notepad and pen ready to take notes. Also, make sure you know who you're calling and why. Are you trying to sell them something? Do you need info from them? Knowing that ahead of time is key.Once you've got all that figured out, it's time to make the call! After they say "Hello?" here's what you should say: "Hi, this is [YOUR NAME] from [YOUR COMPANY]. May I please speak with [PERSON'S NAME]?" See, it's really formal and polite. Using phrases like "may I please" shows you have good manners.If the person you want is there, great! If not, ask when's a better time to call back. Don't get frustrated - being patient issuper important in business. Once you're talking to the right person, re-introduce yourself: "Hi [THEIR NAME], this is [YOUR NAME] from [COMPANY]. I'm calling about [PURPOSE OF CALL]."Now they know why you've called, which is good. But don't just launch into a big speech right away. First, make small talk! Ask how they're doing today, comment on the weather - stuff like that. It makes you seem friendly. But don't small talk for too long either or you'll waste their time.When you're ready to get down to business, state your purpose again clearly. Like "I'm calling because we'd love for [COMPANY] to advertise with us. Our rates are very competitive." Or "I Need to get updated figures from you for our quarterly report." Whatever it is, just say it plainly.The hardest part now is listening carefully to what they say back. Make sure to take lots of notes, and don't be afraid to ask questions if you're confused about something. The person will appreciate that you're trying hard to understand.If you have to put them on hold at any point, say "One moment please" first. Don't just leave them hanging! When you come back on the line, thank them for holding.Towards the end, summarize what you've discussed to make sure you're both on the same page. Say something like "Okay, so to recap..." and then go over the main points. This shows you were really listening.Finally, it's time to wrap things up politely: "Thank you for your time today, [THEIR NAME]. I appreciate you going over all of this with me." If there's a next step, confirm it: "I'll go ahead and send you that proposal by Friday then." And don't forget to say a proper goodbye: "Have a great rest of your day!"Phew, that's a lot to remember! The most important things are to:Prepare properly ahead of timeBe super polite and formalListen really carefullyDon't ramble on - get to the pointConfirm everything before hanging upIf you can master all those skills, you'll be making business calls like a pro in no time! It takes practice for sure, but anything worth doing is worth working hard at. Who knows, maybe oneday your calls will be the ones closing huge million dollar deals! How cool would that be? Okay, that's all from me - happy calling!篇4How to Make Effective Business Phone Calls in EnglishHi everyone! My name is Emma and I'm going to teach you how to make business phone calls in English. It's really important for grown-ups to know how to do this for their jobs. Let me explain it in a simple way that even kids like us can understand!First of all, you need to prepare before you make the call. Grown-ups are always busy, so you want to make sure you have everything ready. Make a list of the things you need to talk about on the call. That's called an "agenda." You can practice saying the words and phrases you'll need out loud. My dad does this before his big calls and it really helps him.When you start the call, you need to introduce yourself politely. You can say "Hello, this is Emma from ABC Company. How are you today?" Using "pleased to meet you" is also very nice. Then you should explain why you are calling. Like "I'm calling about the big project we discussed last week."The most important part is speaking slowly and clearly. Remember, the person you're talking to might not understand your English very well. My teacher says to put spaces between words and sentences to make it easier. You can ask "Can you hear me clearly?" if you're not sure.Sometimes, the other person might use words or phrases you don't know. Don't be afraid to ask them to explain or repeat. You can say "I'm sorry, I didn't quite catch that. Could you please repeat?" The grown-ups will be happy you asked instead of just pretending you understood.If you need to take notes during the call, tell the person first. Like "Excuse me, I just need to take some brief notes." Then write down the key points using easy words you'll remember. My mom does this during her conference calls.When you want to move to a new topic, you can use transition phrases like "Now, let's discuss..." or "Moving on to the next item..." This helps the call flow smoothly from one thing to the next.To check if you've understood correctly, you can summarize what was discussed. Say something like "Just to confirm, you would like us to send the report by Friday. Is that right?" Let the other person correct you if needed.Finally, before you hang up, you should summarize the next steps and thank the person for their time. "Thank you for your call today. I will send you the documents as we discussed." Using polite closings like "Have a great day!" is very nice too.Making business calls in English can seem hard, but if you prepare, speak clearly, and use good phrases, you'll get the hang of it quickly! Just practice with your friends and family. I hope these tips help you become an excellent business caller when you grow up!篇5How to Make Effective Business Calls in EnglishHi there! Are you a kid who dreams of becoming a super cool business person one day? Or maybe your mom or dad needs to make calls in English for their work? Well, you're in luck because I'm going to teach you all about how to make business calls in English like a total pro!First things first, what even is a business call? It's when you use the telephone to talk about work stuff - like making an order, scheduling a meeting, or discussing an important project with someone. Business calls are a bit different from just chatting withyour friends because you have to sound extra polite and grown-up.Before making the call, it's always a good idea to prepare a little script or some notes about what you want to say. This helps make sure you don't forget anything important. It's kind of like making a plan before you start a big homework assignment!When the person you're calling answers, remember to greet them properly by saying "Good morning" or "Good afternoon." Then introduce yourself with your full name and where you're calling from. For example, "Good morning, this is Jamie Simpson calling from Toy Company Inc."After the introduction, you'll want to state the purpose of your call. Maybe you're calling to order some supplies, schedule a meeting, or follow up on something. Be clear and get straight to the point. For example, "I'm calling to place an order for 500 teddy bears."While you're on the call, make sure to speak slowly and clearly. Don't use a lot of slang words like "gonna" or "kinda" - stick to full, proper words. It also helps to have a pencil and paper nearby to jot down any important details or instructions.If the person you're speaking with uses words or phrases you don't understand, it's totally okay to ask them to repeat or explain it differently. You could say "I'm sorry, I didn't catch that. Could you please repeat?" or "I'm not familiar with that term. What does it mean?"Be prepared that the person may put you on hold for a little while during the call, especially if they need to check on something or get more information. If this happens, don't panic! Just wait patiently until they return.When you're wrapping up the call, summarize the key points that were discussed, like "Okay, so we've agreed that 500 teddy bears will be delivered to our warehouse next Tuesday by 3pm. Is that correct?" This helps confirm you understood everything properly.Finally, thank the person for their time by saying something like "Thank you for your assistance. Have a great day!" Then you can hang up the phone.Making business calls might feel a little weird or scary at first, but just remember to speak clearly, listen carefully, and be super polite. With some practice, you'll be a total pro at business English phone calls in no time! Who knows, you might just end up running your own mega awesome company one day.So those are my tips for making effective business calls in English. Give it a try next time your mom or dad needs to make a work call - I bet you'll impress them with your amazing skills! Let me know if you have any other questions.篇6How to Make Effective Business Phone Calls in EnglishBy A StudentHi friends! Today I want to talk about something super important for grown-ups who work in big companies - making business phone calls in English. My mom and dad do this all the time for their jobs and it looks hard! But I've been watching them, and I think I can explain how to do it really well.First of all, you have to prepare before making the call. Grown-ups are always getting ready for their business calls by writing down notes about what they need to say or ask. They make lists of questions, information to share, or things to discuss. This helps them organize their thoughts so they don't forget anything important during the actual call.Next, you need to sound professional and confident when the other person answers the phone. Don't be shy! Use a clearvoice and speak slowly and nicely. My mom says to start off by introducing yourself politely, like "Good morning, this is Jane Smith from ABC Company." That way the other person knows right away who you are and where you're calling from.Then, you have to get straight to the point and explain why you're calling. Grown-ups don't waste time with small talk on business calls. You might say something direct like "I'm calling to discuss the quarterly sales figures" or "I need to schedule a meeting about the new marketing campaign." Being clear and to-the-point is very important.During the main part of the call, you have to be an amazing listener. Don't interrupt the other person when they are talking. My dad always has a pen and paper nearby to take notes on important details or action items. Ask follow-up questions if you need clarification on anything. And don't forget to repeat back instructions or decisions so you know you understood correctly.Using polite transition phrases can also help the call flow smoothly. My parents say things like "Going back to my previous point..." or "As I mentioned earlier..." or "Taking that into consideration..." These little phrases make you sound super professional.If you need to put the person on hold, always ask first by saying "Do you mind holding for a moment?" Don't just leave them hanging without warning. And when you come back on the line, thank them for waiting patiently. Good manners are important, even over the phone.Toward the end, you'll want to summarize the main points that were discussed and confirm any next steps. Grown-ups say things like "Just to recap, we agreed that..." or "Moving forward, the plan is to..." Summarizing shows you were listening actively and helps prevent any confusion later on.Finally, before you hang up, be sure to thank the other person for their time. Ending on a positive note by saying "Thank you for your assistance, have a great day" leaves a good final impression.Wow, making business calls seems like a lot of work! You have to prepare ahead of time, speak clearly, listen attentively, take notes, use transition phrases, put people on hold politely, summarize discussions, and be thankful. No wonder my parents come home tired from work some days!But don't worry, with practice and by following these tips, you'll become a phone call expert before you know it. Then you'll be ready to work at a big company and make all kinds ofimportant business calls in English. Just don't forget to share your knowledge with me when that time comes!。

商务英语对话范文1第一次和客户见面，找到人后再相互问候A：对不起，请问您是Blood先生吗?Excuse me! Are you Mr Blood?B：是的，正是。

Yes, that’s right.A：噢!xxx先生，您好!很荣兴认识您(很高兴认识您)How do you do,Mr Lin! It’s my pleasure to see you.B：我也很荣幸(我也是)Me too.商务英语对话范文2第一次和客户见面A：您好吗?Wise先生，很高兴认识您。

How do you do? Mr Wise. Glad to meet you! B：您好!xxx先生，我也很高兴认识您。

How do you do! Mr Li. Glad to meet you too.状况2：和老客户见面A：嗨!Johnson先生，您好吗?Hello! Mr Johnson, How are you?B：嗨!Bill先生，我很好，谢谢，您呢? Hello! Mr Bill, fine, thank you, and you?A：我也很好，谢谢，很高兴再见到您。

I’m fine to o, thank you. Glad to see you again. B：我也是(我也很高兴再见到您)Me too.商务英语对话范文3和老客户见面相互问候家人及生意 A：哈喽!Rown先生，很高兴又见到您。

Hello !Mr Rown, glad to see you again. B：嗨!Lisa，你好吗?Hello! Lisa, how are you?A：很好，谢谢，那么您呢?Very fine, thank you, and you?B：我也很好。

I’m fine too.A：家人如何?How is/are your family?B：他们都很好，谢谢They are fine, thank you.A：生意如何?How is your business?B：很好(xxx虎/不太好/还不错/和平常一样)Very good(just so so/not very good/not bad/It’s the same as usual) A：旅途如何?How was your trip?B：很好，但是我有点累，因为飞行很长。

英语商务对话[五篇]第一篇：英语商务对话A: Stone Corp.Hi, Mary speaking.隐四通公司, 您好，我是Mary。

B: Hello, I’d like to speak to Mr.Hunter, please.你好，我想找Hunter先生。

A: May I ask who is calling, please? 请问您是哪位？B: My name is Herbert Wood of IBM Computer Company.我是IBM电脑公司的Herbert Wood.A: Thank you, Mr.Wood.One moment, please…(into PBX)Mr.Hunter, Mr.Wood of IBM Computer Company is on the line.谢谢，Wood先生，请稍等。

（打内线电话）Hunter先生，IBM电脑公司的Wood先生找您。

C: Can you find out what he wants? 你可以问他有什么事吗？A: Yes, Mr.Hunter.(to caller)Im sorry to have kept you waiting, Mr.Wood.Mr.Hunter is rather busy right now and would like to know what you wish to speak to him about.好的，Hunter先生。

（对来电者说）对不起Wood先生，让您久等了。

Hunter先生现在非常忙，他想知道你有什么事对他说。

B: Yes, I want to buy some computer software and talk about developing some other software.I don’t know whether he is interested in that or not? 是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。

[商务打电话的英语对话]商务英语打电话对话商务打电话的英语对话商务打电话的英语对话为了培养出适应社会的复合型人才,对商务英语教学方法进行认真的探讨和研究是十分必要的。

小编精心收集了打电话的英语商务对话，供大家欣赏学习! 打电话的英语商务对话1 A：Is that the office manager over there B：Yes, it is，A：I haven“t met him yet. B：I“ll introduce him to you . A：在那边的那位是经理吧B：是啊。

A：我还没见过他。

B：那么，我来介绍你认识。

打电话的英语商务对话2 A: Hello! Is this Commercial Information Consultancy Company 喂，请问是"商业信息咨询公司"吗B: Yes, CIC. May I ask who is calling 是的，CIC公司。

请问您是哪位A: This is Lisa Wang, International Trade Group. 我是王莉莎，是"国际贸易集团公司"的。

B: What can I do for you, Miss Wang有什么事吗，王小姐A: I"d like you to give me some information about an American company. Its name is Johnson International Fastfood Co. Limited. 我希望你们提供一些一家美国公司的消息。

公司名称是"约翰逊国际快餐有限公司"。

B: Could you repeat the name of the company, please 可以再说一遍该公司的名称吗A: Johnson International Fastfood Co. Limited. "约翰逊国际快餐有限公司"。

商务英语电话对话范文(优选八篇)5商务英语电话对话范文(篇一)Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .Sincerely商务英语电话对话范文(篇二)Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务英语电话对话范文(篇三)Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market hereleaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discountoffered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly商务英语电话对话范文(篇四)Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technicalinformation on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.商务英语电话对话范文(篇五)Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."The SolutionMost behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, andchances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.The BasicsThe most important thing to remember is to be courteous andthoughtful to the people around you, regardless of the situation. Consider other people's feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. Youcan't go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you're in a hard-nosed business meeting!)This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave sothat you would not mind your spouse, kids, or grandparents watching you, you're probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.The following are guidelines and tips that we've found helpful for dealing with people in general, in work environments, and in social situations.It's About PeopleTalk and visit with people. Don't differentiate by position or standing within the company. Secretaries and janitorial staffactually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you'll probably be surprised!) and make it a point to meet them and show your appreciation.Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you're visiting another site, lingerover a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and children's' names; whatever depth of information is appropriate for your situation.It's a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!商务英语电话对话范文(篇六)Good morning. It's a pleasure for me to be here in front of you to present myself. My name is Jennifer Wong, and I am a candidate for the position of Overseas Sales background and work experience are tailor-made for this position. I studied marketing as an undergrad here in Taiwan, and in 1995, I received my MBA from the School of Business, University of Texas. For five years, I have utilized my skills and knowledge as the Assistant Director of Exports for Magic Kitchen Appliances is a forward-looking company. I am aware that you are expanding into new markets, particularly in the . Thus you are going to need aggressive, take-charge sales representatives.At Magic Kitchen, during my five years there, we expanded our . market share by 25%. This is just one example of my ability to go out there and sell position with your company would be both a learning experience and a great opportunity. I look forward to becoming part of the Action team. Thank you.商务英语电话对话范文(篇七)Look at the letter below. Rewrite it as an individual letter to a customer - which would certainly be necessary if the customer had ordered ten items at this price and not just one.The first lines are done for you below.Dear Customer：We regret that your order is being returned to you due to thereason(s) checked below. Unfortunately， prices of equipment are constantly changing and these changes are often not reflected in our advertising due to the months between preparing advertising copy and its publication.Shipping and handling are also variable， so please include theproper charges if that is the reason that your order cannot be processed. It is always best to call us when more than one item is requested， to obtain exact shipping costs for your order.From time to time items are discontinued and， though this is beyond our control， we will be happy to suggest products which are suitable. Please give us a call on our inquiry line (304) 739-8723.Thank you for your patience， and we hope to serve you when the problem with your order noted below is corrected.(_) Item requested is no longer available.(_) Item requested is not yet available(_) Invalid credit card number. Please check your card.(_) Insufficient postage and/or handling. Please add $____ for shipping.(*) Price change. The new price is $(_) Other：_________________________________Additional notes： The product has been upgraded - the new version performs better than the original version， which has been discontinued.Begin your letter like this：12 April 19——Dear Mr Stafford，Your order #767 999 for ten CX 99 processorsI am sorry to inform you that we have been unable to process this order and I am returning it to you for your attention.商务英语电话对话范文(篇八)Dear Mr. Sun：We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.Very truly yours.Oscar OlenderExecutive ChairmanAttachment。

商务英语电话对话范文商务合作时，用英语来与客户进行对话，有什么范本吗?下面是店铺给大家整理的商务英语电话对话范文，供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A：您好，感谢您致电布拉德福家庭公司。

我是特蕾西，有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B：你好，我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A：稍等，我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A：谢谢你，伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B：没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A：非常抱歉，詹金思小姐现在不在办公室。