商务英语4形成性考核册答案

国家开放大学《商务英语4》形考任务（单元测试3）参考答案一、选择填空题（每题10分，共5题）1、—Could you be so kind as to turn down that rock “n” roll? I'm preparing for tomorrow's meeting report.—______________.A. It's none of you businessB. No, I don't think soC. Sure. Sorry to disturb you2、—I'll be away on a business trip. Would you mind signing for my express delivery?—________________.A. have no timeB. I'd rather notC. I'd be happy to3、Their skill and ____ has got them on the sales team.A. lazinessB. discourageC. enthusiasm4、They wanted to ______ a discussion on economics.A. initiativeB. initiateC. initial5、To attract investors, the government has _____ its tax and labor laws.A. adaptedB. appliedC. adjusted6、—Okay then, so to confirm: a 6% discount but you pay all the shipping and installation costs.—____________. I'll call you tomorrow.A. Sorry, it's not clearB. That sounds all rightC. Sorry, we didn't discuss about that7、—Hello, this is Lucas Bowen. I'd like to order some machines.—___________. When do you need them?A. Sorry, I am busyB. No problemC. No, you can do it online8、______ has good reputation will sooner or later be successful in his business.A. WhateverB. WhoeverC. Whichever9、That might be acceptable ______ you handle the insurance fees.B. whetherC. even if10、Although he has sought to find a peaceful _____, he is facing more pressure from his business rivals.A. soluteB. solveC. solution11、—I'll also throw in the discount of 10% on your up front deposit. What do you think about this suggestion?—______________.A. Ok, I think we've both have done our best for thisB. No, the suggestion is too badC. Ok, you will benefit more than us12、We can't manage that ____ you pay for the installation.A. ifB. untilC. unless13、At the same time, the negotiator keeps things secret ____ would limit his/her ability to negotiate.A. whoB. what14、In business，whatever you do, do not ____ illegal benefit.A. chaseB. chooseC. challenge15、When the rest of the room ______ emotional, stay cool and use logic to negotiate and close.A. getB. getsC. got二、阅读理解/翻译/完形填空（题型随机）（共50分）完形填空：选择正确答案，补全文章（每题10分）。

国开形成性考核《商务英语(4)》单元自测(6)试题及答案（课程ID：04012，整套相同，如遇顺序不同，Ctrl+F查找，祝同学们取得优异成绩！）单元自测6题目：—They want to make sure you're paying taxes on the money you make. —（）.【A】：We're paying alright【B】：At least, our records for money in are very complete【C】：That's something you can improve by talking to human resources答案：We' re paying alright题目：—How much of a problem meeting the budget？【A】：The product should finance itself【B】：Well, it seems that we underestimated the costs【C】：You only need a budget increase for the first order—（）.答案：Well, it seems that we underestimated the costs题目：—I thought that if I could get your support first, it might make getting approval easier.—（）.【A】：We will need another four thousand dollars to cover the cost 【B】：Well, you've got my support on this【C】：You only need a budget increase for the first order答案：Well, you' ve got my support on this题目：—Looking at this, if my calculations are correct, we are about five thousand dollars over budget.—That' s right. （）.【A】：It will cost about eight percent more than initially projected【B】：We will need another four thousand dollars to cover the cost 【C】：It's going to cost about five thousand more to complete the first order 答案：It' s going to cost about five thousand more to complete the first order题目：The bottom half shows（）this money came from.【A】：where【B】：what【C】：why答案：where题目：Current（）are those debts that must be paid within the year. 【A】：assets【B】：equities【C】：liabilities答案：liabilities题目：Did you get the financial records（）shape for your audit next month？【A】：into【B】：in【C】：from答案：into题目：—Did you get your financial records into shape for your audit next month？—（）. Keeping a strict account of all our incoming and outgoing is not an easy task.【A】：It seems our records are always a little incomplete【B】：It's a piece of cake【C】：I'm still working on ironing out a few problems答案：I' m still working on ironing out a few problems题目：For a limited company, this will include the money（）issuing shares, and is known【A】：raise for【B】：raised by【C】：raising at答案：raised by题目：I'm still working on（）a few problems.【A】：iron in【B】：to iron at【C】：ironing out答案：ironing out题目：It will（）about eight percent more than initially projected【A】：spend【B】：pay【C】：cost答案：cost题目：Large organizations will find（）impossible to manage all these data if manual accounting were used.【A】：what【B】：that【C】：it答案：it题目：That's something you can improve by talking to human（）. 【A】：courses【B】：resources【C】：sources答案：resources题目：The long-term assets are known as（）assets.【A】：fixed【B】：current【C】：net答案：fixed题目：There are more and more（）of software for accounting, this has made the different types of software more accessible in terms of costs and variety. 【A】：manufacturers【B】：manufacturing【C】：manufactures答案：manufacturers完形填空：选择正确答案，补全文章（每题10 分）。

国家开放大学《商务英语4》形考任务（单元测试2）参考答案一、选择填空题（每题10分，共5题）1、—Hello, is that Sail Moving Company?—_________________?A. Yes, this is Jack speaking. Thanks for calling. What can we do for youB. Yes, I'm Jack. Thanks for calling. What can we do for youC. Yes, speaking. What can I do for you2、—What is the distance between the new building and your office?—_________________.A. It is near to the bus stopB. It is about 15 kilometersC. It is very close3、Customers won't find store clerks sitting around _________ .A. watching TV or playing cardsB. to watch TV or play cardsC. watching TV or to play cards4、The American idea of customer service is _________ each customer the center of attention.A. madeB. to makeC. make5、Customers often remain _________ to a business that has excellent service even if their prices are high.A. loyalB. loyallyC. loyalty6、What does the customer's complaint say?—_________________.A. He says he will write us a thank-you letterB. He says he hasn't gotten back the monitor for repairsC. He wants to know whether we could give him a discount7、—The client said he had to send a monitor back three times before the problem was solved. Do you have a reason for this?—_________________.A. Well, I wonder whether the recent layoffs are affecting the quality of our customer serviceB. What do you think? But I have no ideaC. That's the client's own problem, I guess8、_________ the situation may be, make sure that you don't leave your customer with an unanswered question.A. WhateverB. WheneverC. However9、If things have _________ , the person you're talking to will want to know the reasons.A. got upB. gone wrongC. turned down10、Looking your customers in the eye shows that we are listening to them and hearing _________ .A. why are they sayingB. how are they sayingC. what they are saying11、—How do you calculate the fee if we ask you to move the office furniture?—_________________.A. We can give you a 10% discountB. Sorry, we are not available these daysC. The cost depends on the floor to move to, the distance between two places and the amount of the furniture to move12、If any of the articles are damaged during move, you may make a _________ for compensation with our company.A. requestB. demand。

国家开放大学《商务英语4》形考任务（单元测试4）参考答案一、选择填空题（每题10分，共5题）1、—Betty, we'll have a buffet party next Saturday. Will you join us?—_______ , Susan. Thank you!A. I'd love toB. I'm afraid notC. By no means2、—I am going to ask for a pay rise.—_________.A. I don't think you are worthB. Let me pay for itC. I think you may talk to your boss3、Some in the market now want government _____ in order to reduce costs.A. regulationB. regulateC. regular4、While the other people ____ and discussed the problem together, Ted ignored them.A. interactedB. intensiveC. interviewed5、Among the critiques were allegations ____ some franchise uses its political influence to increase its profits.A. whichB. whatC. that6、—Thanks for inviting me, John, but I've already made other plans.—_________. Maybe another time.A. I hope you enjoy itB. That's goodC. Oh! I'm sorry to hear that7、—I had a really good weekend at the seaside.—____________.A. Oh, that's very nice of youB. Oh, I'm glad to hear thatC. It's a pleasure8、The executive team have to hold an urgent meeting ____ they see the bad market feedback.A. beforeB. becauseC. whether9、We didn't understand how difficult it was to ____ such a breakfast.A. districtB. distributeC. distract10、The franchisor _____ the franchisee should observe the regulations to make the business go well.A. orB. as well asC. either11、—How was your trip to London, Jane?—___________.A. Oh, wonderful indeedB. By plane and by busC. The guide showed me the way12、The instruction describes completely the ____ and its safety basis.A. facultyB. facilitateC. facility13、Some of the _____ solutions will support these requirements better at the moment.A. propertyB. prosperityC. proprietary。

XXX《商务英语4》形考任务7参考答案Yes。

there are several。

For example。

we can't actually see and touch the products before purchasing them。

which may lead to n with the quality or size。

nally。

there is always a risk of fraud or the e-shop suddenly going offline。

leaving us unable to get a refund。

Finally。

paying online XXX.2、—Do you think online shopping will XXX?Definitely。

The convenience and often lower prices of online shopping make it an XXX。

with XXX and the increasing number of merce platforms。

online shopping is ing XXX for people around the world.3、However。

it is XXX when shopping online。

Always make sure to shop on reputable websites and only enter personal n on secure payment pages。

It is also a good idea to read reviews from other customers before making a purchase。

as this can give us a better idea of the quality and XXX of the product and the seller.4、XXX。

国家开放大学《商务英语4》形考任务5参考答案8、The company's profits have increased _______ this year compared to last year.A。

significantlyB。

insignificantlyC。

significantly significant二、阅读理解题（每题20分，共2题）Passage 1The importance of good n in business cannot be overstated。

n is the n of all business nships。

Whether een employers and employees。

or een companies and their customers。

n is what enables people to understand each other and work together effectively。

In today's global economy。

good n is more important than ever。

as businesses must interact with people from different cultures and backgrounds.1.What is the main idea of the passage?A。

n is important in business nships.B。

n has made n more difficult.C。

People from different cultures cannot communicate effectively.Passage 2In the business world。

orking is essential。

orking is the process of building nships with people who can help you in your career or business。

一、选择填空题（每题10分, 共5题）题目1不对旳获得10.00分中旳0.00分未标识标识题目题干—Are the Project Managers linking up OK?—They seem to be, yes._________ .选择一项:A.On.o.the.hope.t.qui.no.不对旳B.There'.bee..goo.atmospher.a.th.firs.managemen.meetingsC.The.don'.see.t.kno.eac.other反馈你旳回答不对旳解析: 本题考核“探讨团体工作”旳交际用语。

第一说话人问询项目经理们与否联络良好, 回答是“是旳”, 顺着这个正面答复继续谈论旳只有选项B“第一次管理会议气氛良好”, 因此答案是B。

对旳答案是: There's been a good atmosphere at the first management meetings—Are the Project Managers sharing information and contacts and so on? — ________ .选择一项:A.Yes.there'.reall.nothin.t.worr.aboutB.Yes.the.hesitat.t.d.itC.No.the.ar.doin.ver.well反馈你旳回答对旳解析: 本题考核“探讨团体工作”旳交际用语。

选项A做出积极旳正面回答；选项B和C旳回答各自前后矛盾, 因此答案是A。

对旳答案是: Yes, there's really nothing to worry about题目3对旳获得10.00分中旳10.00分标识题目题干_______ you have a job, you may be in the market for another one.选择一项:A.Eve.ifB.WhenC.Since反馈你旳回答对旳译文: 虽然你有工作, 你也会去市场上找另一份工作。

国家开发大学商务英语4形考答案第一单元一、选择填空题(每题10分，共5题）—__________________?—Sure, no problem。

First，go see Cindy and tell her where you’re going and when.选择一项：C. Can you fill me in—Hey Kyle, guess what！The boss is sending me to Europe for a marketing seminar next month。

—__________________You’ve been itching to go on a business trip for months.选择一项：A。

I am sorry to hear that。

B。

Great！You must be happy。

C. So what?If you are intending ____________ just one Schengen country，you will need to apply for the Schengen visa directly with the embassy or consulate of thatparticular country.选择一项：A. to visitB。

visitingC。

visitedCan you fill me ____________ ? I need some detailed information.选择一项：A。

inB. upC。

out题目5题干Traveller’s checks are generally ____________ small face value。

选择一项：A. atB. onC. of—How would you like to go?—__________________.选择一项:A. I’ll get in touch with the railroadB. I'd like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday，September 1st—__________________？- Yes，business class.选择一项：A。

国开形成性考核《商务英语(4)》单元自测(6)试题及答案（课程ID：04012，整套相同，如遇顺序不同，Ctrl+F查找，祝同学们取得优异成绩！）单元自测6题目：—They want to make sure you're paying taxes on the money you make. —（）.【A】：We're paying alright【B】：At least, our records for money in are very complete【C】：That's something you can improve by talking to human resources答案：We' re paying alright题目：—How much of a problem meeting the budget？【A】：The product should finance itself【B】：Well, it seems that we underestimated the costs【C】：You only need a budget increase for the first order—（）.答案：Well, it seems that we underestimated the costs题目：—I thought that if I could get your support first, it might make getting approval easier.—（）.【A】：We will need another four thousand dollars to cover the cost 【B】：Well, you've got my support on this【C】：You only need a budget increase for the first order答案：Well, you' ve got my support on this题目：—Looking at this, if my calculations are correct, we are about five thousand dollars over budget.—That' s right. （）.【A】：It will cost about eight percent more than initially projected【B】：We will need another four thousand dollars to cover the cost 【C】：It's going to cost about five thousand more to complete the first order 答案：It' s going to cost about five thousand more to complete the first order题目：The bottom half shows（）this money came from.【A】：where【B】：what【C】：why答案：where题目：Current（）are those debts that must be paid within the year. 【A】：assets【B】：equities【C】：liabilities答案：liabilities题目：Did you get the financial records（）shape for your audit next month？【A】：into【B】：in【C】：from答案：into题目：—Did you get your financial records into shape for your audit next month？—（）. Keeping a strict account of all our incoming and outgoing is not an easy task.【A】：It seems our records are always a little incomplete【B】：It's a piece of cake【C】：I'm still working on ironing out a few problems答案：I' m still working on ironing out a few problems题目：For a limited company, this will include the money（）issuing shares, and is known【A】：raise for【B】：raised by【C】：raising at答案：raised by题目：I'm still working on（）a few problems.【A】：iron in【B】：to iron at【C】：ironing out答案：ironing out题目：It will（）about eight percent more than initially projected【A】：spend【B】：pay【C】：cost答案：cost题目：Large organizations will find（）impossible to manage all these data if manual accounting were used.【A】：what【B】：that【C】：it答案：it题目：That's something you can improve by talking to human（）. 【A】：courses【B】：resources【C】：sources答案：resources题目：The long-term assets are known as（）assets.【A】：fixed【B】：current【C】：net答案：fixed题目：There are more and more（）of software for accounting, this has made the different types of software more accessible in terms of costs and variety. 【A】：manufacturers【B】：manufacturing【C】：manufactures答案：manufacturers完形填空：选择正确答案，补全文章（每题10 分）。

国开形成性考核《商务英语(4)》单元自测(5)试题及答案（课程ID：04012，整套相同，如遇顺序不同，Ctrl+F查找，祝同学们取得优异成绩！）单元自测5一、单项选择题题目：（A）you have a job, you may be in the market for another one. 【A】：Even if【B】：When【C】：Since题目：—Are the Project Managers linking up OK？—They seem to be, yes.（B）.【A】：One of them hopes to quit now【B】：There's been a good atmosphere at the first management meetings【C】：They don't seem to know each other题目：—Are the Project Managers sharing information and contacts and so on？—（A）.【A】：Yes, there's really nothing to worry about【B】：Yes, they hesitate to do it【C】：No, they are doing very well题目：Better understanding of team work can make you a more effective employee and give you an extra（A）in your corporate office.【A】：edge【B】：badge【C】：age题目：Cooperating is simply working together（A）teammates（A）the good of the team.【A】：as…for【B】：with…at【C】：for…on题目：Even though he' s（B）out of college and still a bit green, he is a great co-worker.【A】：flesh【B】：fresh【C】：flash题目：—Henry, what do you think of the new team？—（C）, I think the team is starting to get along quite nicely.【A】：Yes, you're right【B】：Not so good【C】：Very well on the whole题目：I really（C）the effort you have put in on your team's current project. 【A】：thank【B】：grateful【C】：appreciate题目：—I' m really fed up with Larry!—（C）【A】：I'm sorry to hear that.【B】：Really?【C】：Hey, what's up?题目：—Larry is the biggest airhead I've ever met. He always makes careless mistakes, and he's a pain to work with.—（C）. You' ll always have some co-workers that are harder to work with than others, you know.【A】：I have the same feeling to you【B】：You really have it【C】：You shouldn't be so negative题目：Respecting fellow teammates keeps everyone in a good（A）and encourages overall team spirit.【A】：mood【B】：state【C】：situation题目：Teammates who have team spirit are more satisfied（B）their teamactivities.【A】：to【B】：with【C】：at题目：The people in your department seem so（B）and nice to be around. 【A】：capacity【B】：capable【C】：capably题目：The team members are（B）and helping each other out.【A】：going on【B】：getting along【C】：setting up题目：You can show respect to your teammates（C）everyone fairly and equally.【A】：to treat【B】：treated【C】：by treating翻译：为句子选择正确的翻译（每题10 分）。