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商务英语写作商务英语翻译商务合同英译应注意的问题商务英语写作是现代商务交流中必备的一项技能，而商务英语翻译则是将商务文件、合同等内容准确传达给不同语言背景的人士的重要任务。
在商务合同英译过程中，有一些问题需要特别注意，以确保翻译的准确性和专业性。
本文将就商务英语写作和商务合同英译中需要注意的问题进行探讨和分析。
一、商务英语写作1. 语言简洁明了：商务英语写作强调表达的简短明了，要避免冗长和复杂的语句。
这样有助于读者快速抓住核心信息，提高阅读效率。
2. 使用专业术语：在商务英语写作中，使用相关行业的术语能够准确传达信息，同时也能表达出你对该领域的专业度。
3. 格式规范：商务文件通常需要按照一定的格式进行编写，例如报告、备忘录、电子邮件等。
在写作过程中，要注意所采用格式的规范性，以保证信息的清晰和统一性。
4. 注意礼貌用语：商务英语写作需要注意礼貌用语的使用，比如对于客户或合作伙伴的称呼，应使用尊敬和礼貌的措辞。
二、商务合同英译1. 准确理解原文：在进行商务合同的英译之前，首先要确保自己对原文的理解准确无误。
熟悉相关的法律和商务术语，避免出现理解偏差，以免导致翻译失误。
2. 保持一致性：商务合同通常采用一定的术语和格式，翻译过程中要保持一致性。
比如，在合同中使用的某个术语，在翻译中也要保持一致，避免使用不同的词汇或短语造成混淆。
3. 注意文化差异：商务合同往往涉及到跨国业务，需要考虑到不同文化背景下的差异。
在翻译过程中，要注意各方文化的特点，避免因为语言和文化差异而引起的误解或争议。
4. 注意法律要求：商务合同往往涉及法律问题，翻译时要注意相关法律的要求和规定。
确保翻译的内容符合法律法规，并能够准确传达合同的意义和要求。
总结起来，商务英语写作和商务合同英译都需要注意语言的准确性、简洁性和专业性。
在写作和翻译过程中，要熟悉相关行业的术语和格式，注意文化和法律差异，并保持一致性和清晰度。
只有做到这些，才能保证商务文件的准确传达和专业性。
Chapter 2 7Cs Principle: Completeness and Conciseness7Cs PPrriinncciippllee 11:: CCoommpplleetteenneesss s7Cs Principle 2 : ConcisenessCompletenessConcisenessConsiderationCorrectnessClarityCourtesyConcreteness1. 7Cs Principle1: CompletenessKeep in mind the following guidelines to write completely1) Try to answer all questions asked.Whenever you reply to a letter containing one or more questions, try to answer all of them--stated or implied.If you have no information on a precise question at the moment, just say so clearly and sincerely, instead of leaving out the answer.If you have unfavorable news in answer to one or more questions, handle your reply with both tact and honestly.When saying no, be courteous and polite, but firm.Eg.1 We can not deliver the goods until May 1. (poor)We can deliver the goods on May 1.Eg.2 We regret to inform you that we deny your request for credit.For the time being we can only serve you on a cash basis.Dear sirs:Many thanks for your order of October 12.After careful consideration, we have come to the conclusion that it would be better for you to approach another manufacturer for the products you desire. To produce the machine required according to your specifications would mean setting up special equipment at our factory. This would not only be impossible to accomplish before the end of this year, but would seriously interrupt our production schedule. We are sorry not to be more helpful, but hope that you will understand our position. Please contact us again. We will be pleased to serve you in the future.Yours sincerely,2) V olunteer sth. Extra which, you think, may be of some use to your reader now or in the future. Eg. Do you think it is enough to tell just the prices of the bicycles in the reply?We are one of the most important importers of bicycles in Lagos, Nigeria, and would like to extend our business relations to you. Would you please let us know the prices of your first-rate bicycles available for export to this country?3) Check for the 5W2H and any other essentials.5W2H: Who, What, Where, When, Why, How, How mucheg. In a letter of ordering goods, we must tell clearly:What(What we want)When(When we need the goods)Whom and Where(to Whom and Where the goods to be sent)How(How payment will be made? How we would like them to be packed and shipped)How much(How much goods do we need)For some letters---especially those that bring bad news,answering the question “why” is of vital importance.A message that answers the question why is more likely to motivate the correspondent to take thedesired action than the one that does not explain why.2. 7Cs Principle 2 : ConcisenessConciseness ------communicating an idea in the fewest words without sacrificing completeness and courtesy.Guidelines to write concisely1) Omit trite expressioneg. Not This But ThisPlease don’t hesitate to write to us Please write usdue to the fact that becauseduring the year of 2003 during 2003in the city of London Londonin due course soonfor the reason that since; becausein the event that ifthis is to advise you 5 wasted wordsfrom the point of view of asfor a price of $200,000 for $200,000in accordance with your request as you requested; as requested2) Avoid wordy statements and unnecessary repetition.Eg.1 I am writing you at this time to enclose in this letter a tentative plan for the forthcoming visit to California by our Director Mr. Nei next August when we might get together to discuss matters of mutual interest. (39)Here is a tentati ve plan for Mr. Nei’s visit to California next August. (13)eg.2 We hereby wish to let you know that we fully appreciate the confidence you have reposed in our products. (19)We appreciate your confidence in our products. (7)3) Remove all the irrelevant facts in your message.Major causes of irrelevancy mainly includes:Not coming to the point.Including information obvious to the reader.Using big words to make an impression.Being excessive polite.Making too many unnecessary explanationNot revising the first draft of a long, complicated messageeg. We would like to know whether you would allow us to extend the time of shipment for twenty days, and if you would be so kind as to allow us to do so, kindly give us your reply by cable without delay.(better)Please reply by cable immediately if you will allow us to delay the shipment untiL April 21.Chapter 3 7Cs Principle: Consideration and Concreteness7Cs Principle 3—ConsiderationSome notable exceptions where you attitude is not suitable Somenotable exceptions where you attitude is not suitable7Cs Principle 4--Concreteness1) 7Cs Principle 3—ConsiderationConsideration--you prepare every message with the recipient in mind, trying to put yourself in his place.Suggestions: Use “you”attitude instead of “We” attitudeeg. (we attitude) We are happy to have your order for Gentlemen shirts, which we are sending today by CAAC Flight No. 345.(you attitude) Your selection of Gentlemen shirts should reach you by Saturday, as they were shipped today by CAAC Flight No. 345.2) Some notable exceptions where you attitude is not suitable. When the reader has made a mistake.Eg. (poor) You failed to enclose your pamphlet in the envelope.(better) The envelope we received did not have your pamphlet in it.When the reader has expressed an opinion different from your own.Eg. (poor) You are entirely wrong in your attitude concerning our claim.(better) We’d like to explain in more detail w hy you are responsible for the loss of our ordered goods.3) 7Cs Principle 4--Concreteness Concreteness----being specific, definite, and vivid rather than vague and general. Guidelines to write concretelyA. Use specific facts and figuresEg1 These brakes stop a car within a short distance.These Type XYZOI power brakes stop a 2.5- ton car travelling 70 miles an hour, within 250 feet.Eg2 We wish to confirm our telegram dispatched yesterday.We confirm our telegram of January 16.Eg3 As requested in your recent letter we have already sent the samples to you.As requested in your letter PH-789 of Feb. 11, we sent you the samples by air parcel on Feb. 18.B. Use verbs of actionPut action in verbs instead of nouns or infinitives.* Action h iding in “quiet nouns”: Action in the verb:We will give a favorable consideration toyour suggestions. We will consider your suggestions favorably. They have made their first installment They have paid their first installment for the goods payment for the goods.The contract has stiptlation that….. The contract stipulates that….The function of the ministry is to regulate The ministry regulates and supervise the the foreign tradeand to supervise the foreign trade activities activities all over the country.all over the country.Chapter 4 7Cs Principle: Clarity, Courtesy and Correctness7Cs Principle 5--Clarity7Cs Principle 6--Courtesy7Cs Principle 7--Correctness1. 7Cs Principle 5--Clarity Guidelines to help write clearly:1). Avoid using words or structures that cause ambiguityeg. 1 As instructed, we should send to your branch office in Shanghai 2 barrels of Turpentine Oil containing 25 gallons.As instructed, we shall send to your branch office in Shanghai two barrels of Turpentine Oil each containing 25 gallons.As instructed, we shall send to your branch office in Shanghai two barrels of Turpentine Oil containing 25 gallons each.eg. 2 We are sending you in the enclosed list five samples of the goods for your market which we think suitable by air freight.As in the enclosed list, we are sending you by air freight five samples of the goods which we think suitable for your market.Eg.3 Fluctuations in the freight after the date of sale will be for the buyer’s account.Any increase in the freight after the date of sale will be for the buyer’s account.Any change up or down(or Any increase or decrease) in the freight after the date of sale will be for the buyer’s account.2) Be careful of the position of the attributiveseg.1 We shall be able to supply 10 cases of the item only.We shall be able to supply only 10 cases of the item.Eg.2 The goods we received contrary to our instructions are packed in wooden cases without iron hoops.The goods we received are packed in wooden cases without iron hoops contrary to our instructions .Eg.3 In reply to your letter of May 6 and according to information received we believe that the firm referred to is quite a reliable one of this city.According to information received, we believe that the firm referred to in your letter of May 6 is quite a reliable one of this city.3) Be attentive to the position of nouns and prons.Eg.1They informed Messrs. John & Smith that they would receive an answer in a few days. They informed Messrs. John & Smith that the latter would receive an answer in a few days. Eg.2We are willing to leave this matter to the company the details of which are unknown to us.We are willing to leave the company this matter, the details of which are unknown to us eg.3Referring to your letter of Nov. 29, we enclose herewith two copies of the certificate of measurement as requested which were made out immediately upon discharge.As requested in your letter of Nov. 29, we enclose herewith two copies of the certificate of measurement which were made out immediately upon discharge.4) Carefully paragraphEg.1Dear Sirs,It is reported in a domestic newspaper that the Iranian Central Bank has instructed the commercial banks to suspend their business of opening a new letter of credit as from the 3rd May for financial reason of foreign currency. Although it is said that this arrangement would be a temporary one and with establishment of new import policy this emergency arrangement would be lifted, we are much concerned about the outcome of this movement toward restriction of import to Iran and shall be obliged if you will kindly keep us well advised of development of this new arrangement especially in connection with import from France.Yours sincerely, Eg.2Dear Sirs,Import to IranIt is reported in a vernacular newspaper that the Iranian Central Bank has instructed the commercial banks to suspend their issuing new Letter of Credit as from 3rd May because of its decreasing foreign currency funds.Furthermore, it is said that the suspension seems a temporary one and will be released with establishment of a new import policy. We are much concerned , however, about the outcome of this movement towards restriction of import to Iran.We, therefore, shall be obliged if you will keep us well informed of development of this new state of affairs, especially in connection with imports from France.Yourssincerely,Eg. 3Gentlemen:Canvas Wooden Folding ChairWe are very much interested in the above-mentioned Canvas Wooden Chairs.We estimate our requirement to be about 20,000 to 30,000 pes. for the current year.We would like to place a trial order for 600 pes. only, in equal numbers of green, black and orange canvas, all white finished wood, port of discharge San Francisco.As stated in your letter of March 25,2002 (Ref. No. 127/187) the price is RMB 12.00 per pc. C&F San Francisco.We will open a letter of credit for 600 pes. as soon as this trial order is confirmed.If for some reasons it is not possible for you to ship only 600 pes., please let us know as soon as possible.We await your reply.Yours sincerely,Eg. 4Gentlemen:Canvas Wooden Folding Chair (Art. No. W71-72)We are very much interested in the above-mentioned Canvas Wooden Folding Chairs. We estimated or requirement to be about 20,000 to 30,000 pes. for the current year.We would like to place a trial order for 600 pes. only, in equal numbers of green, black and orange canvas, all white finished wood, port of discharge San Francisco. As stated in your letter of March25,2002 (Ref. No. 127/187) the price is RMB 12.00 per pc. C&F San Francisco.We will open a letter of credit for 600 pes. as soon as this trial order is confirmed.If for some reasons it is not possible for you to ship only 600 pes., please let us know as soon as possible.We await your reply.Yours sincerely,2. 7Cs Principle 6--CourtesyCourtesy---to give the receiver a feeling of importance and satisfaction1). Answer your mail immediately2). Be sincere and naturally tactful, thoughtful and appreciative.3). Avoid using expressions that may irritate your reader3. 7Cs Principle 7--CorrectnessCorrectness means the writer should:----Choose the correct level of language----Have a good command of both Chinese and English----Use only accurate facts, figures and words1) Choose the correct level of languageA. Formal: Top-level government documents and papers, dissertations and theses, international agreements, legal documents and other institutional writings.B. Informal: Business letters, newspaper and magazine articles publication for general use, and letters exchanged between friends and relatives.C. Acceptable only among certain groups of people, usually among the uneducated.Formal: Informal:anticipate expectascertain find outdeem think (believe)terminate endendeavor tryinterrogate askprocure getutilize use2) Have a good command of EnglishFigures and numbers should be correctA. “以上”, “以下”, “以前”, “以后”的表达法二美圆和二美圆以上60 打和60 打以上$2 or (and) above (over) 60 dozen or (and) up (upward,upwards)$2 or (and) less (below) 60 dozen or (and) down (downwards)2%和2%以上2% or (and) more50 罗或50 罗以上的定单不少于50 罗的定单an order for 50 gross or upward an order for not less than 50 grossB. “从……到……”的表示法5%到10%(包括5%和10%) 5% up to 10% both inclusive5%到10%(包括10%) over 5% up to 10% inclusive不包括3% any excess over 3%any amount over and above 3%a sum exceeding 3%a sum above 3%3) Chief Punctuation Marks and their usesA. The Comma (,)Nature: The shortest stop in the English language, and is used to denote a brief pause in the sense of a passage when used:a) After brief, distinct statements combined in one sentence.Eg. Customs duties are also levied on drinkables, such as tea, cocoa, coffee, chicory, wine, spirits andthings made of or containing spirit.b) When a number of nouns, adjectives, verbs, or adverbs are used together without conjunctions.Eg. English, French, Dutch, Spaniards and Russians frequented this important produce exchange.c) Before or after nouns in apposition.Eg. Billy, the barber, shaved his father.d) Before and after adjective clauses, introduced by “who” or “which”.Eg. The chairman, who was waiting for his opportunity now rose to take the vote.e) Before and after words and phrases introduced parenthetically, such as “therefore,” “in my opinion,” “nevertheless,” etc.Eg. We must, therefore, insist upon the immediate payment of the amount.B. The Semi-colon (;)--- Nature: This indicates a longer pause than one indicated by a comma. Whenused:a) To make a break in a long sentence containing many commas.Eg. The articles on which import duties are levied may be arranged in three categories; first, tobacco,cigars, and playing cards; second, drinkables, such as tea, cocoa, wines, and spirits; third, dried fruits1242。
商务英语书信写作需要注意的10个问题1、切忌主客不分或模糊。
例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment、应改为 Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment、2、句子不要零碎。
例子: He decided not to audit the last ten contracts、Because of our previous objections about pliance、两个句子应该连在一起：He decided not to audit the last ten contracts because of our previous objections about pliance、3、构造对称,令人容易理解。
例子: The owner questioned the oupant's lease intentions and the fact that the contract had been altered with ink markings、应改为: The owner questioned the oupant's lease intentions and ink alterations of the contract、4、单复数不要搞乱，不然会好刺眼，看着不舒服。
例如: An authorized person must show that they have security clearance、应改为 Authorized persons must show that they have security clearance、5、动词和主语要照应。
订单确认信函是商务英语中常见的应用文之一，用于确认客户下单的信息，并告知下一步的订单处理流程。
以下是一份简化的订单确认信函范例：Subject: Order ConfirmationDear [Customer Name],Thank you for placing an order with [Your Company Name]. We appreciate your business and look forward to serving you.Below are the details of your order for our records: - Order Number: [Order ID]- Order Date: [Date of Order]- Payment Method: [Payment Method]- Total Amount: [Total Amount]Please confirm the accuracy of the above details. If there are any discrepancies or if you would like to make any changes to your order, please inform us immediately.We will begin processing your order immediately and aim to dispatch it within [delivery time]. Once your order has shipped, we will provide you with a tracking number for your reference.If you have any questions or require further assistance, please do not hesitate to contact us. We are here to help.Thank you once again for choosing [Your Company Name].We hope to have the pleasure of doing business with you again in the future.Sincerely,[Your Name][Your Position][Your Company Name][Contact Information]在撰写订单确认信函时，应确保包含以下信息：- 收件人姓名或公司名称- 订单编号- 下单日期- 支付方式- 订单总金额- 产品详细信息- 预计发货时间- 联系信息- 感谢语及再次下单的邀请。
商务英语合同写作六个注意方面（2）第四部分、用语方面一、力求严谨，明白无误：1、the following documents shall be deemed to form and be read and construed as an integral part of this contract.下列文件应被认为、读作、解释为本合同的组成部分;2、this contract can only be altered, amended or supplemented in accordance with documents signed and sealed by authorized representatives of both parties.本合同只能按照双方授权代表签名盖章的文件进行修改或增补;3、all activities of abc co. shall be governed by the laws, decrees and pertinent rules and regulations of china.abc公司的一切活动必须受中国的法律、法令和有关规章条例的管辖。
二、多用主动语态，少用被动语态：1、party b is hereby appointed by party a as its exclusive sales agent in singapore. (不宜)乙方被甲方委托为在新加坡的独家销售代理商;2、party a hereby appoints party b as its exclusive sales agent in singapore. (适宜)甲方委托乙方为在新加坡的独家销售代理商;三、多用现在时，少用将来时，尽管很多条款规定的是合同签订以后的事项：1、licensee may terminate this contract 90 days after a written notice thereof is sent to licensor upon the happening of oneof the following events：当有下列事件之一发生，被许可人提前90天向许可人发送书面通知后，可以终止合同：2、licensor becomes insolvent or a liquidator of licensor is appointed;许可人无力偿付债务或其破产清算人以被指定;3、the patent described in article 2 is not issued within 30 days from signing this contract; and第二条规定的专利未在签约后30天之内发布;4、licensor fails to perform its obligations under this contract.许可人未能履行其合同义务。
外贸单证英语写作技巧在国际贸易中，外贸单证是重要的合同、交易和支付工具。
正确编写外贸单证的英语文档对于确保交易顺利进行和防止纠纷非常关键。
本文将介绍一些外贸单证英语写作的技巧，帮助您提高文档的质量和准确性。
I. 合同（Contract）合同是外贸交易的基础，它确保买卖双方的权益并规定了双方的责任和义务。
在编写外贸合同英语文档时，以下几点需要注意：1.标题（Title）：合同的标题应该简明扼要地描述交易内容，例如"Sales Contract"、"Purchase Agreement"等。
2.合同条款（Contract Terms）：明确规定交易的购买数量、价格、质量要求、交货日期以及支付条件等。
使用具体的数字和词汇，避免模糊和解释性的语言。
3.条款编号（Clause Numbering）: 使用编号来标示各个合同条款，便于管理和引用。
4.语气（Tone）：使用正式、客观和中性的语气来表达，避免使用过于感情化或主观的词汇。
II. 报价单（Quotation）报价单是针对买方的询价提供的价格和交货条件的详细文档。
以下是编写外贸报价单英语文档的一些建议：1.标题（Title）：用简洁明了的字眼描述报价单的内容，比如"Quotation"或 "Price List"。
2.产品描述（Product Description）：清晰地描述产品的规格、材料、尺寸等信息，便于买方准确了解您的产品。
3.价格（Price）：提供明确的价格细节，包括单位价格、数量折扣、运费和支付方式等。
4.有效期（Validity）：指明报价的有效期，在该期限内买方可以根据报价单进行交易，避免误解和争议。
III. 装箱单（Packing List）装箱单详细记录了货物的包装情况和数量，并为海关和物流准备提供了重要的资料。
编写外贸装箱单英语文档时，需要注意以下几点：1.标题（Title）：使用简明扼要的标题，如"Packing List"。
商务英语作文注意事项When writing a business English essay, there are several key points to keep in mind to ensure clarity, professionalism, and effectiveness:1. Clear and Concise Language: Use clear and concise language to convey your message effectively. Avoid using jargon or overly complex terms that may confuse the reader.2. Structure and Organization: Structure your essay with a clear introduction, body paragraphs, and conclusion. Each paragraph should focus on a specific point or topic related to the overall theme of the essay.3. Grammar and Punctuation: Pay close attention to grammar and punctuation to maintain professionalism in your writing. Proofread your essay carefully to correct any errors before submitting it.4. Professional Tone: Maintain a professional tonethroughout your essay. Avoid using slang or informal language, and address the reader respectfully.5. Use of Examples: Support your points with relevant examples to provide context and clarity to your arguments. Real-life examples or case studies can help illustrate your ideas effectively.6. Research and References: If applicable, conduct research to gather information and data to support your arguments. Cite your sources properly using the appropriate referencing style (e.g., APA, MLA) to give credit to the original authors.7. Audience Awareness: Consider your audience when writing your essay. Tailor your language and content tosuit the expectations and background knowledge of your readers.8. Clarity of Purpose: Clearly state the purpose ofyour essay in the introduction and ensure that each subsequent paragraph contributes to fulfilling that purpose.9. Professional Formatting: Format your essay professionally, using standard font styles and sizes, appropriate margins, and consistent formatting throughout the document.10. Revision and Editing: Review and revise your essay multiple times to ensure coherence, clarity, and correctness. Consider seeking feedback from peers or mentors to improve the quality of your writing further.By following these guidelines, you can create a well-structured and effective business English essay that effectively communicates your ideas and insights.。
英语商务函电的十个注意事项商业书信通常都非常正式，要求表达一定要非常清晰，否则会给业务来往造成麻烦。
下面是有关文法的tips，看看你有没有犯同样的错误哦!1、切忌主客不分或模糊。
例子：deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.应改为 deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (是we来decide,不是report.)2、句子不要零碎。
例子： he decided not to audit the last ten contracts, because of our previous objections about compliance.应该连在一起.3、对称的结构比较容易让人理解。
例子：the owner questioned the occupant’s lease intentions a nd the fact that the contract had been altered with ink markings.应改为: the owner questioned the occupant’s lease intentions a nd ink alterations of the contract.4、单复数不要搞乱，不然会好刺眼，看着不舒服。
例如：an authorized person must show that they have security clearance.5、动词主词要呼应。
想想这两个分别：1). this is one of the public-relations functions that are under budgeted. 2). this is one of the public-relations functions, which are under budgeted.6、时态和语气不要转变太多。
商务英语写作知识要点商务英语写作知识要点01 IntroductionSchool Writing: 1 In the form of essays, 2 To demonstrate the knowledge and language skills,3 Always use complicated structuresBusiness Writing:1 In the form of letters,2 Intended to communicate information,3 Readers and writers are in demand-supply relationship1. Principles of Business Writing: 7CClarity 清晰Correctness准确Conciseness简洁Courtesy 礼貌Concreteness具体Completeness完整Consideration周全2. Logical Organization①因果关系(Cause & Effect) ②时间顺序(Chronological Development)③序列顺序(Sequential Development) ④⽐较(Comparison)⑤⼀般到特殊(From General to Specific) ⑥特殊到⼀般(From Specific to General)02 Layout of Business Letters1. The Essential Parts of a Business Letter:1)Letter head 2)Reference3)Date line 4)Inside Address5)Salutation 6)Body of the letter7)Complimentary Close 8)Signature2. Letter Styles: Full B lock S tyle(齐头式)，Indented Style（缩进式）and Mixed Style（交错式）3. Letter head identifies the sender of the letter. It includes:1)Company’s logo 2)Its address and postal codes3)Telephone number, Fax number 4)Internet address, e-mail address5)Telegraphic and telex address 6)A trademark or a brief slogan4. Body of the letter is the actual message of the letter, which begins one blank line below the salutation. It is the most important part of the letter, the written speaker.Principles of the body: Clarity, Consideration, Correctness5. Organization of the body:1)Opening or Introduction 2)Details3)Responses or Action 4)Close6. Optional Parts of the body1)Attention Line 2)Subject Line3)Enclosure 4)Carbon Copy5)Postscript附⾔7. Layout of the Envelope: The Indented Form and theto ensure the grammatical sense. It’s important to use open punctuation consistently in the letter（18）03 E-mail/doc/e815a6a5f524ccbff1218414.html yout of Heading1)T o: (email address of the recipient )2)From: (email address of the sender—usually automatically filled in)3)Date: (automatically filled in)4)Subject (main idea of the message)5)Cc: (carbon copy– recipients whom the author wishes to inform of the message publicly)6)Bcc: (Blind carbon copy- recipients who are secretly being informed of the message)7)Attachment (the files you desire to send along with the message)2. Body: Salutation + Content + Complementary Close + Signature3. Points to ponder when writing1)Write a meaningful subject line.(主题栏意义明确)2)Keep the message focused and readable.（⾏⽂重点突出、排版清楚易读）3)A void attachments.（少发或不发附件）4)identify yourself clearly.（标明⾝份）5)Be kind. Don’t flame.（⼼平⽓和）6)Proof read.（仔细较读）7)Don’t assume privacy.（注意保护隐私）8)Distinguish between formal and informal situations.（分清场合和事宜）9)Respond promptly.（及时回复）10)Show respect and restrain.（宽容限制）04 Good News & Bad News Letters1. 商务信函种类：1)询盘enquiries2)发盘response to enquiries3)订单函order4)订单确认函order acknowledgement 5)确认函confirming letter6)拒绝函declining letter7)礼节函social letter8)建⽴商务关系的信函（买⽅或卖⽅之间）Establishment of business relationship2. General structure of Good News Messages and Neutral Messages——Direct Approach3. Occasions of Direct Approach1)Making enquiries or responses to enquires2)Making orders or order acknowledgements3)Confirming letter 4)Social letters 5)Declining letter 6)Establishment of business relationship4. Structure of Good News Letter:1)Begin with the main point (Introduction)2)Present necessary explanations (Details)3)Cover the remaining part of the objective (Action)(询价)4)End with adapted goodwill (Close)5. Useful sentences for closing of the good news letter:1)Looking forward to hearing from you.2)I hope this information will help you.3)We look forward to receiving confirmation of the reservation.4)It’s great to be worki ng together once again.6. Indirect Approach to Bad News Messages1)Don’t tell the bad news at the beginning.2)Begin with some good news or neutral information.3)Give explanations before releasing bad news.7. General Structure of Bad-news Messages:1)Begin with a buffer缓冲(introduction)2)Explain why the refusal has to be made (details)3)State the refusal (action) 4)Close positively (close)8. State the Refusals1)Make the refusal clear without misunderstanding.2)Offer some constructive and feasible suggestions.9. Close of Bad News Letter:1)Polite 2)Positive 3)Confident4)Do not remind your readers of the negative message.5)Do not apologize for your refusal10.Ways to buffer:1) Showing positive attitude, appreciation2) Showing sympathy and care3) Demonstrating understanding11. U seful sentences for explaining why the refusal has to be made (Present objective, reasonable and convincing reasons. Make the impression that the refusal is necessary and based on careful consideration)1) Had we not gone through careful and thorough in vestigation, we wouldn’t have made such a decision.2) It is on the basis of careful consideration that we made such a decision.12. To be avoided: We mustreject/turn down/refuse/disappoint youY ou surely understand …..We were surprised at your request.Y ou claim / Y ou state in your letter…This is the best we can do05 Complaint Letter1. Inevitable Complaints:1)Improperly filled order 2)Damaged merchandise商品；货物3)Misunderstanding about prices2. Direct approach to Complaints and Claims:Business people want to know as soon as possible when something wrong has happened to their products or services so that they can correct the situation immediately. Directness lends to clarity of purpose and success.3. Types for complaints1)Complaint for Poor Quality2)Complaint for Shortage3)Complaint for Invoice Mistake 4)Complaint for Delivery Delay5)Complaint for Wrong Items6)Complaint for Poor Packaging4. Structure of Complaint letter1)Explanation of Problem + Background Information (what situation, when, color, model No.)help to identify the problem + How Y ou Suffered (if necessary)2)Action required with deadline ( replace the faulty goods, refund the money, repair the goods, etc)3)Warning (strong but polite)5. Reply to Complaint Letter(括号内是句型)1)Explanation the problem + Background(T hank you for your letter of…About our delay ofshipment. We are sorry for not having been able to deliver the goods you ordered o n)2)Action required + Deadline (We take theresponsibility for the mistake and we willarrange for the replacement to be sent toyou within two da ys.) 3)Ending (Poli te We can assure you thatevery effort will be made to ensure thatsimilar erro rs.)6．U seful Sentences for Complaint Letter1）Describe the problem：On examination, we found all the goods were wetted.2）Action Required：Therefore, we are compelled to claim against you. We appreciate your seeing the matter seriously and arranging for the delivery within 5 days.3）Strong Demand：We will ask for the law if you cannot send the goods to us within 10 days.4)Courteous demand for action：In view of our friendly business relations, we are sure that the matter will be settled appropriately06 Persuasion/sales Letter（促销/推销函）1. Approach of Persuasion Letter——Indirect Approach2. General structure——AIDA1) T o Arouse Attention2) T o Create Interesta)Benefits of the goodsb)Choose the right appeal to feature your product or servicec)Appeals mean the strategies you use to present a product or service to your readers.d)Emotional Appeals: How people feel, taste, smell, hear, and see. Strategies that arouse people through love, anger, pride, fear, and enjoyment.（Perfume, candy And food etc.）e)Rational Appeals: Reason---thinking mind. Strategies based on saving money, making money, doing a job better, or getting better use from a product.（Automobile tires，Tools，Industrial ，equipment）3) Desire: T o Convince the readera)Benefits of the goodsb)Point out and stress all the benefits that your product can offerc)Determine the strongest psychological selling point:stressing a product’s benefits rather than its physical features4) T o Motivate Actiona)Ask for orders.b)Offer other incentives that will make your reader responsive: a gift, a limited availability and a discount.c)No-risk guarantee. d)Strengthening words.3. Principles of Persuasion Letter Writing1)Vivid language. 2)Be concrete.3)Focus on central selling point. 4)Use inductive（归纳）approach (deductive演绎).5)S ome ―don’t‖ in Persuasion letter.a)Don’t exaggerate.b)Don’t belittle your reader.c)Don’t speak ill of your competitors.Show the reader what you can do, but not what others can not do!07 Memo/memorandum1. Components of Memo1)HeadingMEMORANDUM / C ompany’s Logo / SloganT o: (reader’s name and job title)From: (writer’s name and job title)Date: （complete and current date)Subject: (what the memo is about, highlighted in some way) ---Informative2)BodyOpening---state the purpose---DirectDetails---Highlighted3) ClosingAction or Conclusive Sentence2. Characteristics of Successful Memos1)Subject Headings 2)Single topic3)Conversational tone—Informal 4)Conciseness---A void Wordy Sentences 5)Visual Signaling：numbers/ bullet s编号?boldface斜体italics斜体?heading3. Three points to A void1)A void abruptness 2)A void over-politeness3)A void unnecessary expressions4. AttentionInside the companyOne topic in one memoWithout company letterhead08 Meeting MaterialPart 1 Notice1. The Nature of Notice1)Purpose: To give information briefly and make the reader follow the message quickly2)Form to expressa)written on a blackboard or bulletin board公告板b)written as a memoc)written as a letter d)written as a postcarde)written in an email2. Types of NoticeMeeting noticeNotice for Greeting New Colleagues Holiday Notice Practice Notice3. Layout of Notices1)Heading (Subject matter or Notice)2)Body (time, place, purpose, materials)Full-blocked formUse asterisks or bullet points or numberLeave spaces between headings and different sectionsUse capitals, bold, italics or underlyingUse sub-headings3)Name and position（右下⽅4)Date(右下⽅4. Language Tone of Notices: Brief; Specific; Eye-catching; Polite5. Useful expressions1)请注意……Please note that…2)我们很⾼兴通知您……We are pleased to inform you…W e have pleasure in informing you that…3)我们想通知您……We would like to notif y you…4)我们特此奉告……We have the honor to apprise you of…5)我们冒昧奉告……We take the liberty of announcing to you that…Part 2 Meeting Agenda6. Difference between Agenda & Schedule:1)An agenda: T opics to be discussed at a meeting; before the meeting is held.2)Schedule: Work timetable.agenda是会议的议程，代办事项表。
商务英语下订单信函范文(通用16篇)商务英语下订单信函范文第4篇商务英语下订单信函范文第11篇Thank you for your order. We are very grateful for your continued business. As a kind reminder, please complete the payment of this order in time so that we can process your order more efficiently and smoothly. If you have any questions or doubts, please feel free to contact us, thank you,.中文翻译：感谢您的订单，我们特别感谢您的持续业务，作为一个善意的提示，请准时完成此订单的付款，以便我们更高效、更顺当地处理您的订单。
假如您有任何疑问或疑虑，请随时与我们联系，感谢，。
商务英语下订单信函范文第12篇Dear sir, we know the name and address of your company from the commercial office of the Chinese Embassy in Pakistan. We take this opportunity to write to you with a view to establishing friendly business relations with you. We are a state-owned company specializing in the export of tablecloths.We can accept orders according to the specific conditions of our customers so that you can operate with us Having a general understanding of the various tablecloths, we can specially specify the requirements of our customers for various styles, specifications andpacking of the goods required. We are now sending our latest catalogue by airmail under separate cover for your reference. If you are interested in our products, please let us know immediately.As soon as we receive your specific inquiry, we will send you the price list and samples immediately. We look forward to your early reply.中文翻译：友爱的先生，生产经营的样品，关于：台布我们从中国驻巴基斯坦大使馆商务处得知贵公司的名称和，我们借此机会写信给你，以期与你建立友好的业务关系我们是一家特地经营桌布出口的国有公司，我们可以依据客户的详细状况接受订单为了使您对我们经营的各种台布有一个大致的了解，我们可以特殊说明客户对所需商品的各种式样、规格和包装的要求，现另函航寄我方最新名目，供参考。
商务英语写作的原则和注意的要点商务英语写作的原则和注意要点商务英语写作是在商业场景中使用英语进行书面沟通的一种技能。
它在国际商务交流中发挥着重要的作用。
下面是商务英语写作的原则和注意要点。
一、清晰明了清晰明了是商务英语写作的首要原则。
在商务英语写作中，要使用简单明了的语言，避免复杂的词汇和句子结构。
句子要简洁明了，控制在15个词左右，段落之间要有连贯性。
同时，要注意使用正确的语法和标点符号，以避免造成歧义或误解。
二、恰当得体商务英语写作要使用恰当得体的语言。
要根据不同的写作目的和读者来选择合适的词汇和表达方式。
避免使用过于随意或非正式的语言，保持专业态度。
同时，要避免使用第一人称和情感性的表达，以保持客观性和专业性。
三、简洁有力商务英语写作要力求简洁有力。
要用尽量少的词语来表达清楚的意思。
避免运用冗长的句子和描述，而是使用简短而有表达力的句子来传达信息。
同时，要避免使用废话和啰嗦的表达，直截了当地陈述问题和解决方案。
四、准确无误准确无误是商务英语写作的基本要求。
写作中要注意使用准确的词汇和专业术语，以确保信息的准确传达。
同时，要仔细校对和编辑文章，避免拼写错误、语法错误和句子结构错误。
正确使用标点符号和大小写也是非常重要的。
五、专业可靠商务英语写作要具备专业可靠的特点。
要根据具体的商务场景和目的选择合适的文体和语气。
在信函和邮件中，要使用适当的称谓和礼貌用语。
在商业报告和提案中，要使用专业的术语和数据来支持自己的观点。
要确保所写的内容有逻辑性和合理性，能够让读者信服。
六、时间管理商务英语写作中要注意时间管理。
根据写作任务的紧急程度和重要性，制定合理的时间安排。
做好写作之前的准备工作，包括收集和整理相关资料，构思写作内容和结构。
在写作过程中要保持高效率，避免拖延和分心。
同时，要合理安排时间来校对和编辑文章，确保文章的质量和准确性。
七、注意语言风格商务英语写作要注意语言风格的选择。
要根据相关的商务场景和读者的背景选择适当的语言风格。
英文订单以及确认函作文英文：Subject: Order Confirmation and Acknowledgment。
Dear [Recipient's Name],。
I hope this message finds you well. I am writing to confirm the details of our recent transaction and to provide you with an official order confirmation and acknowledgment.First and foremost, I would like to express my gratitude for choosing our products/services. We greatly appreciate your business and trust in our brand. It is our top priority to ensure your satisfaction and meet your expectations.As per our discussion, I am pleased to confirm the following details regarding your order:Order Number: [Enter Order Number]Date of Order: [Enter Date of Order]Products/Services Ordered: [List of Products/Services]Quantity: [Enter Quantity]Total Cost: [Enter Total Cost]Furthermore, I want to reassure you that we have processed your order promptly and efficiently. Our team is dedicated to fulfilling your requirements with the utmost care and attention to detail.In terms of delivery, please note that the estimated arrival time for your order is [Enter Estimated Arrival Time]. We will ensure that your package is securely packaged and dispatched to your specified address.Should you have any questions or concerns regardingyour order, please do not hesitate to contact me directly at [Your Contact Information]. I am here to assist you and address any inquiries you may have.Once again, thank you for choosing [Your Company Name]. We value your patronage and look forward to serving you in the future.Best regards,。
6个写商务英语邮件的注意事项6个写商务英语邮件的注意事项商务英语的应用越来越广泛,学好商务英语对自身的发展不言而喻.不过中国式的应试教育让许多在外企工作的人也很难写好商务邮件。
为了帮助大家，店铺整理了一些写商务英语邮件的注意事项，希望能帮到大家。
1. Get Straight to the Point直奔主题Getting straight to the point might mean that the first line of your email (after thesalutation) looks something like this: 直奔主题意味着邮件内容的第一行应该是这样：I’m working on an article about XXX,and wondered if you had a few minutes to answer the following three questions.我现在正在写一篇关于XX的文章，不知道您有没有时间回答3个问题呢?2. Start With an Appropriate Salutation邮件开头称呼要恰当：Some people jump straight into the text of an email without so much as a “hi”. It’s polite to add asalutation, just as you would with a letter. Thatmight look like:有些人写邮件不喜欢加称呼，甚至连简单的“你好”都忽略，直接开始正文内容。
孰不知就像在传统的`信件上一样，写上称呼是一种礼貌的象征。
称呼可以这样写：Dear Sir/Madam 亲爱的先生/女士Dear Mr.Johnson 亲爱的约翰逊先生Hi Sue 苏，你好Hello Fred 你好，福瑞德3. Keep it Short内容言简意赅Try to keep your email as short as possible. Make the paragraphs short, too – long paragraphs can be difficultto read and take in.尽可能将你的邮件内容写得简单明了。
订单包含哪些内容英语作文Title: What Does an Order Include?When placing an order, whether online or in-person,it's crucial to understand what information it should encompass. An order typically consists of several essential components that ensure a smooth transaction process andclear communication between the buyer and the seller.1. Product Details: The order should include a comprehensive list of the products being purchased. This includes the name or description of each item, quantity, size, color, model number (if applicable), and any other relevant specifications. Clear product details help prevent misunderstandings and ensure the buyer receives the correct items.2. Price and Payment Information: The order should clearly state the price of each item, as well as any applicable taxes, shipping fees, or discounts. Additionally,payment details such as the total amount due, accepted payment methods, and any payment deadlines should be included. This transparency helps the buyer understand the total cost of their purchase and how to complete the payment process.3. Shipping and Delivery Details: If the order involves physical products that need to be shipped, it shouldinclude shipping information such as the shipping address, preferred shipping method, estimated delivery date, and any tracking or delivery confirmation numbers. Clear shipping details enable the buyer to anticipate when they can expect to receive their order and track its progress if necessary.4. Billing and Contact Information: The order should contain the buyer's billing address and contact information, including their name, phone number, and email address. This information is essential for processing payments,generating invoices, and communicating with the buyer regarding their order status or any potential issues.5. Order Number or Reference: Each order should beassigned a unique identifier, such as an order number or reference code. This helps both the buyer and the seller easily reference and track the order, especially in cases where multiple orders are being processed simultaneously.6. Terms and Conditions: The order may include relevant terms and conditions, such as return or exchange policies, warranty information, and disclaimers. These terms provide important legal protections for both parties and clarify the rights and responsibilities associated with the transaction.7. Additional Instructions or Comments: Depending on the nature of the order, there may be space for the buyer to include any special instructions or comments. This could include requests for gift wrapping, specific delivery instructions, or customization preferences.In conclusion, an order encompasses a variety of essential information to facilitate a successful transaction between the buyer and the seller. By including comprehensive product details, price and paymentinformation, shipping and delivery details, billing and contact information, an order number or reference, termsand conditions, and any additional instructions or comments, both parties can ensure clarity, transparency, and satisfaction throughout the purchasing process.。
商务英语写作英文订单写作的注意问题1. 文体介绍订货(order)是买方为要求供应具体数量的货物而提出的一种要求。
此时，交易双方之间的陌生感已消除，可以说已经度过了接触障碍和难关。
英文订单写作应注意以下几点：(1)英文订单写作开头就直接说明订购的意图。
(2)英文订单一般应包括：商品的名称、品质、数量、包装、价格条件、支付条件以及需要对方提供的单据等。
(3)英文订单内容必须准确、清楚。
不论是商品的价格还是商品的规格都应做到准确无误，否则会带来不必要的损失与麻烦。
卖方收到英文订单电子邮件后必须进行确认。
如果卖方无法提供买方所需要的货物，则最好介绍一些合适的替代品;如果买方所需货物的价格和规格发生了变化，卖方则提出还价并劝买方接受，但要注意：写拒绝接受订货的信时，必须非常谨慎，应为日后有可能的交易留下余地。
2.英文订单写作实用范例(1)Subject: An orderGentlemen:The price quotes contained in your E-mail of May 20,2002 gained favorable attention with us.We would like to order the following items consisting of various colors, patterns and assortments: Large 2000 dozenMedium 4000 dozenSmall 2000 dozenAs the sales season is approaching, the total order quantity should be shipped in July. At that time an irrevocable L/C for the total purchase value will be opened.Please confirm the order and E-mail a shipping schedule.Sincerely,Xxx主题：订货先生们：2002年5月20日电子邮件报价深受欢迎。
我拟选各种颜色、式样、品种的衬衫如下：大号 2000打中号 4000打小号 2000打售季将至，全部货物应于7月登轮。
届时全额不可撤销信用证将予以开出。
请确认订货，用电子邮件告知装运时间表。
真诚的，xxx(2)Subject: Out of StockDear Sir,We thank you for your Order No.222 received this morning for 8000 dozen cotton shirts, but regret to have to disappoint you.At present we have no stock of shirts in the size required and do not expect further deliveries for at least another five weeks. Before then you may have been to obtain the shirts elsewhere, but if not we will notify you immediately our new stocks come in.Yours faithfully,Xxx主题;缺货亲爱的先生：我们今早接到贵方222号订单，定购8000打棉质衬衫，十分感谢。
但可能要使贵方失望了，十分抱歉。
目前我们没有贵方所需尺寸的衬衫存货，而且至少在5个星期内亦不会有货。
在此期间贵方可从别处购买衬衫，如未能购到，一旦新货运到，我们定当立即通知贵方。
3.典型句型a.We have pleasure in sending you an order for Cosmetics.我们愉快的给贵方寄去化妆品订单。
b.We want the goods to be of exactly the same quality as that of those you previously supplied us.我们希望此批订货质量与以前供应的完全一样。
c.Please supply ... in accordance with the detail in our order No..请照我方第。
号订单供货。
d.This is a trial order. Please send us 50 sets only so that we may tap the market. If successful, we will give you large orders in the future.试订50台，以开发市场。
如果成功，随后必将大量订购。
e.This order must be filled within five weeks, otherwise we will have to cancel the order.此订单须在5周内交货，否则我方将不得不撤销此单。
f.We hope our products will satisfy you and that you will let us have the chance of serving you again.希望我方产品是你们满意，今后再来惠顾。
1. 文体介绍在对外贸易中，询盘，也叫询价(inquiry 或enquiry)是买方或买方对于所要购买或出售的商品向另一方作出的询问。
询盘是交易的起点，可以分为：普通询盘 (a general inquiry):索取普通资料，诸如：目录(a catalogue)、价目表或报价单(a price-list or quotation sheets)、样品(a sample)、图片(illustrated photo prints)等。
具体询盘(a specific inquiry): 具体询问商品名称(the name of the commodity)、规格(the specifications)、数量(the quantity)、单价(the unit price FOB … CIF …),装船期(the time of shipment)、付款方式(the terms of payment)等。
询盘一般多为买方向卖方发出，买方通过询盘信，简明扼要的向卖方了解一般的商品信息。
利用E-mail 写询盘信，无须写的过分客气，只需具体、简洁、措词得体。
有的询盘信开门见山，直截了当说明订购打算，希望对方给予一定优惠条件;有的询盘信则以征询信息的方式，不许下订货诺言，以避免结果未订购可能形成的日后交易中的障碍。
2.实用范例 Subject: EnquiryDear Sir,We are interested in buying large quantities of steel screws in all sizes.We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also beappreciated if you could forward samples and your price-list to us.We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.We look forward to hearing from you by return E-mail.Sincerely,Xxx3、参考译文主题：询盘亲爱的先生：本公司有意大量购买各型号钢螺钉，欲知每公斤运抵英国利物浦的成本价运费价格。
如蒙惠赐上述报价单，不胜感激。
如能惠寄样本和价格表，亦必感激不尽。
本公司素来从其他公司购买此类货物，闻悉贵公司货物质优价廉，故欲与贵公司建立合作关系。
盼复。
你真诚的xxx4、典型句型(1) Could you give us some idea about your price?请介绍贵方的价格好吗?(2) Do you offer FOB or CIF ? 你们报船上交货价还是到岸价?(3) How long does your offer remain valid/firm/open? 你们的报价多长时间有效?(4)Will you let us know what your terms of payment are? 能否告知贵方付款条件?5)Please make us an offer within this month since we have made an inquiry for your products.我们已对你们的产品进行询价，请在本月内给予报盘。
(6)Please send us your best offer by Internet stating payment terms and time of shipment.请用互联网向我们报最优价，说明支付条件和装运期。
(7)Full information as to prices, quality, quantity available and other relative particulars would be appreciated. 请详告价格、质量、可供数量及其它有关情况。
1. 文体介绍报盘(offer)，也叫报价，是卖方主动向买方提供商品信息，或者是对询盘的答复，是卖方根据卖方的来信，向买方报盘，其内容可包括商品名称、规格、数量、包装条件、价格、付款方式和交货期限等。
报盘有两种：虚盘(non-firm offers), 即无约束力的报盘。
一般情况下，多数报盘均为虚盘，虚盘不规定报盘的有效日期，并且附有保留条件，如：The offer is subject to our final confirmation/prior sale. 该报盘已我方最后确认为准/是否事先售出为准。
