商务英语听说电子教案（实验、实训单元设计）学时项目三商务办公Business Office任务一商务电话Business calls1、 Unit Introduction 单元概述：介绍基本内容-------- first contact on the phoneFurther contact on the phone--------learning tips for leaving a successful answering machine message--------understanding shorts states2、 Part I Warm-up 热身活动：就学生所熟悉的话题展开讨论a) Do you have a cell phone? Is it a good thing or bad thing for a college student tohave a cell phone? Give your opinions.b) Imagine you are calling a company and want to speak to someone who worksthere. Can you think of any phrases you might use, or that you might hear?c) You gave a call to teacher to confirm the testing schedule, but she is notavailable at the moment. Please leave a message on her answer phoned) What difficulties are you likely to meet when you make a phone call?3、 Part II Listening Practice 听力练习4、 Part III&V Language Focus A & Ba) Answering phoneb) Introducing yourself.c) Asking for someoned) Putting someone on holde) The person wanted is not availablef) Ringing offg) Problemsh) Reasons for calling and requesting5、 Part IV 情景录像1: Leaving a message6、 Part VI 情景录像2: It’s so hard to connect you.专业词汇：Words and Expressions: available，check，have a word with , go to...on business, urgent, assembly, etc.7、 Speaking practice:(1) If it is a small business , whom should you talk to ?(2) If your call is screened out by the receptionist, what should you do?(3) When you are talking to the right person, what should you try to do?教案（实验、实训单元设计）学时项目三商务办公任务二接待来访客人Receiving visitors1、 Unit Introduction 单元概述：介绍基本内容2、 Part I Warm-up 热身活动：就学生所熟悉的话题展开讨论a) What do you do and say when you receive a business visitor at your office ormeet him/her at the airport for the first time?b) How important are the first impressions?c) What effect does the initial contact have on future relations?3、 Part II Listening Practice 听力练习4、 Part III&V Language Focus A & B 常用句型a) Asking for information about the visitorb) Asking the visitor to wait.c) Apologizing for having kept the visitor waitingd) Expressing regret when someone is not presente) Meeting guests at the airportf) Taking guest to their hotelg) Small topicsh) Seeing off5、 Part IV 情景录像1: Receiving a visitor to the office6、 Part VI 情景录像2: meeting a business partner at the airport专业词汇：Words and Expressions: reception, unfortunately, shock, sketch, frequently, notify, escort, alternative, movement, accompany, tact, procedure, gesture, register, occupied, send sb. up, plain coffee, take sb. to, etc .7、 Speaking practice:(1) When you have good eye contact with contact with another person ,what kind ofimage do you present to him or her?(2) What is the best kind of handshake in business situations?教案（实验、实训单元设计）学时项目三商务办公任务三商务会议At a Meeting1、 Unit Introduction 单元概述：介绍基本内容2、 Part I Warm-up 热身活动：就学生所熟悉的话题展开讨论a) How often do you have to go to the class meetings? Do you like or dislike them?Why?b) What factors will determine a successful or unsuccessful meeting?c) Is it important for a company to have regular meetings? Why? (What can weachieve through a meeting)?d) What are the drawbacks of the meetings?3、 Part II Listening Practice 听力练习(1) opening and closing a meeting(2)Attending a briefing meeting(3)Controlling a meeting(4) opening a meeting in a light—hearted way(5) understanding sentences with negation4、 Part III&V Language Focus A & B 常用句型(1)opening a meeting in a light—hearted way(2)understanding sentences with negationa) Opening the meetingb) Asking for information about the visitorc) Openingd) Interruptinge) Giving opinionsf) Agreeing, half-agreeingg) Disagreeingh) Clarifyingi) Asking for clarifyj) Requesting informationk) Asking for opinion or commentsl) Keeping the meeting on timem) Making suggestionsn) Closing the meeting5、 Part IV 情景录像1: Why are we here?6、 Part VI 情景录像2: What can we do?专业词汇：Words and Expressions: argue，chairperson ，minutes, analysis, fault, etc.7、 Speaking practice:（1）What must all meeting have?（2）In what manner should meeting participate in the meeting? （3）What must be reviewed at the end of each meeting?教案（实验、实训单元设计）学时项目四公司介绍任务一公司展示Company presentation1、 Unit Introduction 单元概述：介绍基本内容( informative business presentations)(1)making an orientation presentation(2)Making a briefing presentation！(3)Opening a presentation and delivering the body of a presentation( persuasive business presentations)(1)opening and ending a formal presentation(2)Presenting a new product(3)Delivering the body of a presentation and answering questions2、 Part I Warm-up 热身活动：就学生所熟悉的话题展开讨论According to different logos of famous companies to illustrate the information about the companies.3、 Part II Listening Practice 听力练习Listening strategies:(1) learning tips for understanding the structure of a presentation(2) making conclusions and assumptionsCommunication skills(1) understanding sentences with request, offer and suggestion(2) making conclusions and assumptions4、 Part III&V Language Focus A & B 常用句型a) Greeting and self-introductionb) Introducing your presentationc) Linking the partsd) Other expressions used in presentatione) Introducing your company5、 Part IV 情景录像1: Making a start6、 Part VI 情景录像2: What is the point7、专业词汇：Words and Expressions: manufacture, employee, corporate, asset,presentation, chart, profile, headcount, information, annual, sale, revenue, headquarters, establish, brief, flop image, profit, brand, etc.8、 Speaking practice:（1）When preparing your speech, what should you memorize?（2）During your presentation, what should you not focus on?（3）Apart from shaking hands , what else can you do to contact with the audience personally?教案（实验、实训单元设计）学时项目四公司介绍任务二公司业绩Company performance1、 Unit Introduction 单元概述：介绍基本内容2、 Part I Warm-up 热身活动：就学生所熟悉的话题展开讨论Describing the line chart, bar chart, pie chart and area chart.3、 Part II Listening Practice 听力练习Material:Jennifer在与Standard家用电器的会谈中，因对方想进一步了解Action电器的营运状况。
