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CORRECTIVE ACTION REQUEST (CAR)□Complete 完整的（8D） □ Short Form 简式的( D4, D5, D6 & D7 Only)Steps 1 - 3 and estimated time for resolution must be completed within 12 hours 步骤 1 - 3,预计解决时间必须在 12 小时内完成Step 4 - 7 must be completed within 2 weeks, in case of more than 2 weeks; detailed plan must be attached 步骤 4 - 7 必须在 2 周内完成,如果超过 2 周,必须附详细的计划Date Issued 发出日期CAR Number CAR 编号Recurrence of defect 是否重复发生 Yes - No ■ If yes: old CAR No.对应旧的 CAR No.:Issued To 发放给:Supplier 供应商:CAR Requestor 要求者:Part Number 产品型号:Part Des:Qty controlled 检测数量: Qty. Rejected 不良数量:Defect Description 缺陷描述:➢ Who:➢ What:➢ Why:➢ When:➢ Where:➢ How:➢ How Many:➢Traceability Data (e.g. cast lot no.; delivery slip no.; serial number, colour dots,):可追溯性数据（货柜号；送货单号；批次号；色彩点；）Photo / Sketch 图片/草图Effects Estimation 影响效果评估: Request originated by 要求来源于:□Customer Spill 客户处 □Internal Inspections 内部检查 □ Customer Satisfaction 客户投诉□Logistics 物流 / Packaging 包装□ Other______________CAR information sent to:CAR 信息发送到:□Supplier Quality 供应商质量□Process Quality 制程质量□ Customer Quality 客户质量□ Production Dept 生产部□ Technology Dept 技术部□ Process Technology Dept 过程工艺部□Suppliers 供应商□Other 采购部_____________Cost Recovery will be requested 是否需要成本补偿( 1 ) Select a Team ( Must have "BUY-IN" and ability to solve problem ) : 确定团队（必须有“接受/认同”和解决问题的能力）Team Leader 团队组长Supplier Quality 供应商质量Manufact. Engineering 制造工程师Process Quality 过程质量Process Engineering 工艺工程师Customer Quality 客户质量Manufacturing 生产部Other 其他YesNoLPR-QR-807-04 B31/4CORRECTIVE ACTION REQUEST (CAR)( 2 ) Define & Describe the problem (Analyze the problem freq., loc., effects, etc., and define desired solutions) :定义&描述问题（分析问题频率、地方、效果等,并定义所需的解决方案）➢ Who: ➢ What: ➢ Why: ➢ When: ➢ Where: ➢ How: ➢ How Many: ➢Frequency of problem (ppm): 问题的频率（PPM）：Reasons of non-detestability: 非检测的原因：Estimation of consequences: 后果评估：Extension to other Part Numbers/Lines/Plants: 扩展到其他零件编号、生产线、工厂：( 3 ) Containment: (Immediate actions required to eliminate defects at supplier, mfg., and customer locations) 围堵措施： （需要确认缺陷问题在供应商、生产线和客户处的数量）VERIFY 查证Supplier 供应商处OKNON OKAction / Notes / Identification of OK parts 行动、备注、识别好的部分Warehouse 库存品WIP 在制品 Customer 客户处OthersTemporary Countermeasure (until the implementation of definitive corrective actions) : 临时对策（直到确定的纠正措施的实施）1)TimingImpact %( 4 ) A) Identify Root Cause applying cause effect analysis 确定根本原因应用造成影响的分析 Material 物料: NA Machine 机器: NA Method 方法: NA Man 人: NA(4) B Identify Root Cause with min.“3 whywhy ”: 确定根本原因和最少有“3 个为什么” Why ?Why ?Why ?Why ?LPR-QR-807-04 B32/4CORRECTIVE ACTION REQUEST (CAR)Measurement 测量: NA Environment 环境: N/A 4) C) Verify root Causes, 根本原因 the root causes are:根本原因是：Why ? Why ?( 5 ) Permanent Corrective Action: (Choose & Implement Corrective Action )纠正措施：（选择和实施纠正措施）➢TimingImpact %➢➢ ➢➢( 6 ) Verification of Corrective Action (Resp. Team) 纠正措施的验证:Quality department 质量部门Corrective action implemented on (Date) ____ Pls see feasibility analysis report for long term actionTracking period: from week____to week ____ 纠正措施实施(日期) ____ 请见上实现可行性分析报告长期行动跟踪期:从____星期到___星期Documentation of Verification Evidence 文档验证的证据:■ Test and Measure results 测试和测量结果 □ Capability 性能 □Audit 审核■ Attribute Data 属性数据□ Fmea□ Control Plan 控制计划□ Preventive Maintenance Instruc. 预防性维护的教诲 □ Other____________Information sent to 信息发送到: ■Supplier Quality 供应商质量 □Process Quality 制程质量 ■Customer Quality 客户质量□Customer Quality 客户质量 □Production Dept 生产部 □Technology Dept 技术部 □Process Technology Dept 过程工艺部 □Suppliers 供应商 □Other_____________( 7) Prevention 预防: (Preventive action taken, to see this does not occur again 预防行动确保不会再发生)(Resp. Team):FMEA Updated FMEA 更新□ Yes ■No DatePrevious FMEA （以前 FMEA）Severity 严重性____ Occurrence 发生率____ Detection 探测度____RPN_____Revised FMEA （修改 FMEA）Severity 严重性____ Occurrence 发生率____ Detection 探测度____RPN_____Control Plan Updated 控制计划更新□Yes ■ No Date _______Procedures Updated 操作指导更新□Yes ■ No DateInformation to other plants 信息给其他工厂□ Yes ■No Date _______Information to other Supplier 信息给其他供应商 □ Yes ■No Date _______Other 其他_____________________□ Yes □ No Date _______Audit signature 审核签名：Audit Date 审核日期：( 8 ) Recognize team success ( Acknowledge team and communicate results) : 确认团队成功（承认团队和沟通的结果）This CAR will be closed, If there are no more than two consecutive batches. 如果连续 2 批次无重复发生，这个 CAR 将会关闭第 1 批次供货： 第 2 批次供货：LPR-QR-807-04 B33/4CORRECTIVE ACTION REQUEST (CAR)Evaluation of Corrective Action 矫正行动有效性评估(Resp. Issuer)□Acceptable 可接受□ Unacceptable 不能接受Remarks 备注: _____ ____________________________________________________________________________Review Signature:___ ___________________________ Date:__ ____________Communication to the Customer completed on (Date)向客户沟通完成日期 :__ _________□ Accepted 可接受□ Unaccepted 不能接受Corrective action implemented starting from 纠正措施实施开始日期 __________附件：LPR-QR-807-04 B34/4。
8D REPORTPlant ( use SAP plant codes)公司（采用工厂代码）Notification # 投诉号Customer 客户Customer complaint # 客户抱怨编号Originator 编制Sales Order/PO # 销售订单号Date: 日期Date Due: 截止日期Product(s) Affected 涉及产品S/N (If Applicable) 产品序列号（如果需要）Supplier 供应商Supplier Part Number 供应商产品编号Material (if applicable)原材料（如果需要）Supplier CAR 供应商8D Internal CAR 内部8D Inter-Entity CAR 内部个体8D Customer CAR 客户（外部）8D1. CAR Team Members: (team members assigned to investigate and resolve the CAR issue)纠正预防措施团队成员（确定团队成员调查和分析问题）2.Problem Description: (from the CAR Team)问题描述（通过CAR团队得知）Photo, sketch or data describing the issue: (from discovery of issue and CAR Team investigation)通过照片，草图或者数据来描述问题（通过问题发现和团队调查）3． Containment Actions: (by CAR Team organization)紧急措施（通过团队讨论）4． Potential Root Causes: (that may have caused the CAR issue)潜在根本原因（可能导致问题发生的原因）5.Verify Root Causes by Audit: (audit the process where the issue occurred to verify you have identified the real root cause. WHO,WHAT,WHERE,WHEN,HOW. Provide evidence to support the most likely root cause)调查来证实根本原因（调查整个过程，问题发生以正式找到真正的根本原因，5W分析，提供证据来验证最有可能的根本原因）6: Immediate Corrective Actions: (Define and implement short-term actions that will protect the customer from the problem until permanent corrective action is implemented. Provide evidence of the effectiveness of these actions WHO,WHAT,WHERE,WHEN,HOW)紧急措施（在永久预防措施施行前，定义和实行短期行动来防止不良流动到客户处。
NC No.:Part No.料号:10051558159206/159671Part Name 料件名称:Brake axle19000Source 问题来源：IQC 10796Location 发生地点:公司仓库Process/cell 工序/工站：IQCOn goingTeam 团队成员:（Team Leader ）D2Problem/DefectDescribe the problem 问题描述:What is impact对产品和或客户的影响:Risk level 风险度:MediumDate planned 计划日期Date achieved 实际完成日期23/Aug/2223/Aug/2223/Aug/2223/Aug/22Raw materials 材料Qty 数量:Disposal 处理措施Result 结果FG 成品Disposal 处理措施Result 结果WIP 半成品13500检查半成品是否有粉末无粉末WIP 半成品Warehouse 在库23000检查在库成品是否有粉末无粉末Warehouse 在库Supplier 供应商处10796请求公司品检部检查仓库内其他批次货品是否有粉末暂无粉末Customer 客户端请求公司品检部检查仓库内其他批次货品其余批次暂无粉末。
On the way BGB 在途On the ship 在途Date planned 计划日期Date achieved 实际完成日期23/Aug/2224/Aug/2223/Aug/2224/Aug/2224/Aug/2224/Aug/22Date planned 计划日期Date achieved 实际完成日期23/Aug/2223/Aug/22Product or Location 类似的产品或发生地点、工序SOP 标准操作书Control plan 控制计划Quality criterion 质量标准P-FMEA 过程FEMA Drawing 工程图纸Gauge 量规仪器Others 其它Remarks 备注Standardization Required documents update 标准化要求更新的相关文件D8 Closure 关闭Current status 当前状态:2022/8/242022/8/24Actions 采取措施Responsibility 负责Date achieved 完成日期D7 Preventing Recurrence and Standardization 防止再发并标准化Other similar product or location 是否有其它类似的问题If yes, fill in following contents如果有，请填写以下生产部门落实清洗工序的环节管控。
