外贸英语:外贸业务员常用口语(三)
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外贸业务员的必背的100句常用口语-常用口语,外贸英语外贸业务员的必背的100句常用口语51 We really wish youll have a pleasant stay here.我们真诚地希望你们在这里过得愉快。
52 I wonder if it is possible to arrange shopping for us. 我想知道能不能为我们安排一些购物行程。
53 Welcome to our factory. 欢迎来到我们的工厂。
54 I’ve been looking forward to visiting your factory.我一直都盼望着参观贵厂。
55 Youll know our products better after this visit. 参观后您会更了解我们的产品。
56 Maybe we could start with the Designing Department. 也许我们可以先参观一下设计部门。
57 Then we could look at the production line.58 These drawings on the wall are process sheets.墙上的图表是工艺流程表。
59 They describe how each process goes on to the next.表述着每道工艺间的衔接情况。
60 We are running on two shifts.我们实行的工作是两班倒。
61 Almost every process is computerized.几乎每一道工艺都是由电脑控制的。
62 The efficiency is greatly raised, and the intensity of labor is decreased.工作效率大大地提高了,而劳动强度却降低了。
63 All products have to go through five checks in the whole process.所有产品在整个生产过程中得通过五道质检关。
【导语】对于外贸业务员来说,⽆论是写开发信,还是和客户进⾏具体的往来函电。
外贸英语的准确表达正确与否,决定了你是否能收到客户的回复,也决定了客户是否认可你。
下⾯是由整理的外贸常⽤英语⼝语练习【三篇】,⼀起来了解下吧!【篇⼀】外贸常⽤英语⼝语练习 1.This model of typewriter is efficient and durable, economical and practical for middle school students. 这个型号的打字机对中学⽣来说,⾼效、耐⽤、经济、实惠。
2.The computer we produced is characterized by its high quality, compact size, energy saving and is also easy to learn and easy to operate. 我们⽣产的计算机其特点是质量好,体积⼩,节能,⽽且易学好⽤。
3.They are not only as low-priced as the goods of other markers, but they are distinctly superior in the following respects. 它们不但和其它⼚家的产品⼀样低廉,⽽且在以下⼏个⽅⾯有其独特的优越性。
4.You will get a 30% increase in production upon using this machine and also it allows one person to perform the tasks of three people. ⼀旦使⽤该机器,你们将会增产30%,⽽且⼀个⼈可以顶3个⼈使⽤。
5.This product will pay its own way in a year. 该产品⼀年就可收回成本。
外贸业务员必备英语May I have an idea of your prices?我能知道你的价格吗?Can you give me a price indication?你能给我一个估价吗?Please let us know your lowest price for the goods.请告诉我们这批货物的最低价格。
We are ready for your offer.我们为你准备了一份报盘。
I‘m here to hear from you about the fertilizer.请报上一份合同中那种质量的竹笋。
We have the ability to supply tea in stock.我们现在可以现货供应茶叶。
We‘ll make you a formal offer next Monday.下周我会给你一个提议。
Can you tell us the lowest CIF prices for chairs?请告诉我们汉堡到岸价的最低到岸价。
We would like to know what you can offer and your terms of sale.我们想知道你们能供应什么,你们的销售条件是什么。
How long do you usually need to deliver?你通常需要多长时间才能交货?Could you make prompt delivery?可以即期交货吗?Can you tell me what kind of payment you would choose?你能告诉我你打算用什么样的付款方式吗?Could you tell us the earliest date you can ship?你能告诉我们最早的装船日期吗?No other buyer has bid above this price.没有其他买家提供更多。
外贸业务员常用的100句英文(3)71.I look forward to receiving your reply soon.我期待很快能收到你的回复。
72.Looking forward to receiving your comments in due course.期待在预期的时间收到你的反馈。
73.I’ll keep you posted.我会与你保持联络。
74.Please keep me informed on the matter.请随时让我知道这件事的发展。
75.For any comments/suggestions,please contact Nadia at 2552-7482.任何评价或建议,请打电话2552-7482联络Nadia。
76.I would like to apologize for…我想就…道歉…77.I apologize for the delay in…对于…的耽搁,我深感抱歉。
78.We are sorry for any inconvenience caused.对于产生任何不便,我们感到抱歉。
79.I am sorry for any inconvenience this has caused you.对于造成你的任何不便,我感到抱歉。
80.I’m sorry about last time.关于上次的事我很抱歉。
81.We apologize for not replying you earlier.对于未能早一点回信给你,我们感到抱歉。
82.I’m really sorry about this.关于这件事,我真的很抱歉。
83.Sorry,I’m late in replying to your e-mail dated Monday,April 1.抱歉,太迟回您在4月1日(星期一)发给我的邮件。
84.We apologize for the delay and hope that it doesn’t inconvenience you too much.我们为耽搁道歉,希望不会给您带来太多的不便。
外贸实用英语口语1. 介绍(Introduction)外贸实用英语口语是指在国际贸易和跨国商务交流中常用的英语口语表达。
这些口语表达能够帮助我们在与海外客户、供应商以及合作伙伴的沟通中更加流畅地进行交流和合作。
本文将介绍一些在外贸领域中常用的英语口语,以帮助读者提升其在跨国商务交流中的英语表达能力。
2. 建立联系(Establishing Contact)•Hello, nice to meet you! - 你好,很高兴见到你!•I'm calling/emailing regarding the inquiry we received from your company. - 我打电话/发邮件是关于我们收到来自贵公司的询价。
•I came across your website and I'm interested in your products. - 我在您的网站上看到了您的产品,对此很感兴趣。
3. 提出询问(Making Inquiries)•Could you provide more information about your product/service? - 能否提供更多关于您产品/服务的信息?•What's the lead time for this order? - 这个订单需要多长时间才能完成?•Are there any discounts available for bulk orders? - 批量订购是否可以享受折扣?4. 提供报价(Giving Quotations)•The price for this product is $X per unit. - 这个产品的价格是每个单位X美元。
•We can offer a discount of 10% for orders over 100 units. - 对于超过100个单位的订单,我们可以提供10%的折扣。
外贸业务员常用英语口语1. Introduction and Greetings:- Hello, my name is [your name]. How can I assist you today? - Good morning/afternoon, how may I help you?- Nice to meet you, I"m [your name]. How can I be of assistance?2. Inquiry and Information:- Could you please provide me with more details about the product you are interested in?- What specific features or specifications are you looking for?- Do you have any preferred quantity or packaging requirements?- May I know your target price range?3. Quotation and Pricing:- Based on your requirements, here is our bestoffer/pricing.- The price for [product] is [amount] per unit.- We can offer you a discount of [percentage] for bulk orders.- Our pricing is competitive compared to other suppliers in the market.4. Negotiation and Customization:- We are open to negotiation. Is there any specific aspect you would like to discuss?- We can customize the product according to your needs. What specific modifications are you looking for?- If you can increase the order quantity, we can offer youa better price.5. Sample Request:- We can provide you with a sample for evaluation. Would you like us to send one?- The sample fee can be refunded after placing a bulk order. - Please let us know your shipping address for sample delivery.6. Order Placement and Payment:- To place an order, please provide us with the required quantity and shipping details.- We accept payment through bank transfer, PayPal, or letter of credit.- A deposit of [percentage] is required to confirm the order.7. Shipping and Delivery:- We offer various shipping options, such as sea freight,air freight, or express delivery. Which one would you prefer? - The estimated delivery time is approximately [number] days/weeks.- We will handle all the necessary customs clearance procedures.8. After-sales Service:- If you encounter any issues with the products, please let us know and we will provide prompt assistance.- We offer a warranty period of [number] months/years for our products.- We value your feedback and strive to continuously improve our products and services.9. Closing:- Thank you for considering our products/services. We look forward to doing business with you.- If you have any further questions, feel free to ask. - Have a great day and take care!。
外贸业务员常用英语第一篇:外贸业务员常用英语Let me introduce you to Mr.Li, the general manager of our company.让我介绍你认识,这是我们的总经理,李先生。
It’s an honor to meet you.很荣幸认识你。
Nice to meet you.I’ve heard a lot about you.很高兴认识你,久仰大名。
How do I pronounce your name?你的名字怎么读?How do I address you?如何称呼您?It’s going to be the pride of our company.这将是本公司的荣幸。
What line of business are you in?你做那一行?Keep in touch.保持联系。
Thank you for coming.谢谢你的光临。
Don’t mention it.别客气Excuse me for interrupting you.请原谅我打扰你。
I’m sorry to disturb you.对不起打扰你一下。
Excuse me a moment.对不起,失陪一下。
Excuse me.I’ll be right back.对不起,我马上回来What about the price?对价格有何看法?What do you think of the payment terms?对支付条件有何看法?How do you feel like the quality of our products?你觉得我们产品的质量怎么样?What about having a look at sample first?先看一看产品吧?What about placing a trial order?何不先试订货?The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs.By the way, which items are you interested in?我们的产品质量与其他生产商一样的好,而我们的价格却不象他们的那样高。
做外贸简单的口语1. “How much?”这句话简单吧,就像咱平时问“多少钱?”一样。
比如在市场上看到个心仪的小物件,直接来一句“How much?”,多自然!2. “Can you give me a better price?”咱买东西不都想讲讲价嘛,这句话就像说“你能给我个更优惠的价不?”,超实用!比如和供应商砍价的时候就可以用上。
3. “I need it ASAP.”这不就是“我尽快要”嘛,着急要货的时候就喊出来,像催快递小哥一样,“I need it ASAP!”。
4. “Let's make a deal.”就像咱说“咱来做个交易吧”,谈合作的时候很合适呀,比如和客户说“Let's make a deal.”。
5. “It's a good deal.”表示“这是个好交易”,跟朋友分享自己谈成的好买卖时就可以说“It's a good deal.”。
6. “I'm interested in this product.”就是“我对这个产品感兴趣”呀,看到喜欢的商品,直接表达“I'm interested in this product.”。
7. “What's the delivery time?”和别人确定送货时间不就问“啥时候能送到呀?”,用英语就是“What's the delivery time?”。
8. “Any discount?”这就是问“有折扣不?”,多直接,去购物的时候大胆问出来,“Any discount?”。
9. “Can you ship it to me?”和“你能给我发货不?”一个意思呀,需要对方发货就说“Can you ship it to me?”。
10. “I'll take it.”决定要了就说这句,跟咱平时说“我要了”一样干脆,“I'll take it.”。
我的观点结论:这些做外贸的简单口语真的超实用,能让交流变得轻松又自然,大家一定要掌握呀!。
外贸聊天口语1. “Hit the ground running”(立即全力以赴)。
在外贸中,当我们有新订单时,就像运动员听到起跑枪声一样,得马上行动起来。
比如客户下了个急单,我就跟同事说:“We gotta hit the ground running on this order, time is money!”2. “In the ballpark”(大致正确,差不多)。
有时候客户问价格,我们给个大概范围,就可以说这个词。
像客户问这批货大概多少钱,我回答:“Well, it's in the bal lpark of $5000 to $6000.”3. “Wrap up”(完成,结束)。
项目快结束的时候经常用到。
例如项目收尾阶段,我对团队成员说:“Let's wrap up this project as soon as possible so we can start the next one.”4. “On the same page”(达成共识)。
在谈判中很重要。
我和客户谈合作条款时会说:“I hope we're on the same page about the delivery time.”5. “Piece of cake”(小菜一碟)。
如果任务比较简单轻松,就这么说。
客户担心某个手续复杂,我笑着说:“Don't worry. That's a piece of cake for us.”6. “Bite the bullet”(硬着头皮做某事,忍痛行事)。
当面临困难决定时,就像拔牙一样难受但必须做。
比如说成本增加,我跟老板讲:“We might have to bite the bullet and raise the price a little.”8. “At the end of the day”(说到底,最终)。
总结的时候用。
关于外贸的英语常用口语外贸是指跨国贸易,是不同国家之间进行的商品和服务的国际贸易。
在外贸工作中,英语是一种最常用的交流语言。
掌握一些关于外贸的英语口语将帮助我们更好地与国际客户进行沟通和合作。
1. Greeting and introduction 问候与介绍- Good morning/afternoon/evening! How can I help you? 早上/下午/晚上好!我能为您做些什么?- Hi, my name is [your name]. I'm from [your company]. 你好,我叫[你的名字]。
我来自[你的公司]。
- Nice to meet you! 很高兴见到您!2. Product inquiry 产品询盘- Could you please provide more information about your product? 能否请您提供更多关于您的产品的信息?- What is the minimum order quantity? 最小起订量是多少? - Can you send me a catalog with detailed specifications and prices? 您能给我寄一份目录,包含详细的规格和价格吗?3. Quotation 报价- What is your best price for [product]? 对于[产品],您的最优价格是多少?- How long is your lead time? 你们的交货时间需要多久?- Do you offer any discounts for bulk orders? 对于大宗订单,您有提供折扣吗?4. Shipping and delivery 运输和交货- Can you arrange the shipment to [destination]? 您能安排运送到[目的地]吗?- What are the shipping options available? 有哪些运输选项可供选择?- How long does it usually take for the goods to arrive? 通常需要多长时间才能到货?5. Payment terms 付款条款- What are your payment terms? 您的付款条件是什么?- Do you accept credit card payments? 您接受信用卡支付吗? - Can we negotiate the payment terms? 我们可以商讨付款条款吗?6. Quality and after-sales service 质量和售后服务- Can you provide samples for quality testing? 您能提供样品进行质量测试吗?- What is your warranty policy? 您的保修政策是什么?- What is your return and refund policy? 您的退货和退款政策是什么?7. Closing 结束- Thank you for your time. 谢谢您的时间。
外贸必备英语口语外贸是指国与国之间进行的商品交流和贸易活动。
在这个全球化的时代,外贸口语的重要性日益突出。
掌握外贸必备的英语口语对于从事外贸工作的人来说至关重要。
本文将为大家介绍一些在外贸工作中常用的英语口语和表达方式,帮助大家更好地进行国际贸易活动。
一、询盘(Inquiry)1. 询问产品的详细信息- Can you please provide me with more information about your products?- Could you give me some details about the products you offer?- I would like to know more about your product range. Could you send me a catalog?2. 询问价格和交货条件- What are your prices for bulk orders?- Could you give me a quote for 100 units?- What are your lead times for delivery?3. 需要样品- Would it be possible to get a sample of the product?- Can you send me some samples for evaluation?- Is there any charge for samples? If so, how much?4. 请求报价和样品的有效期- How long is your quotation valid?- What is the validity of the sample you have provided?- Is there any expiration date for the quotation and samples?二、报价(Quotation)1. 报价产品及价格- We are pleased to offer you our products as follows:- Product A: $100 per unit- Product B: $150 per unit- Product C: $200 per unit2. 报价有效期- This quotation is valid for 30 days.- The prices quoted are valid until the end of this month.- The offer stands until the end of next week.3. 询问付款方式和条款- What are your payment terms?- Could you please let me know your preferred method of payment? - Do you accept credit card payment?4. 询问交货方式和时间- How will the goods be delivered?- What is the estimated delivery time?- Are there any additional charges for transportation?三、订单确认(Order Confirmation)1. 确认产品、价格和数量- We would like to confirm the order for the following items:- Product A: 200 units- Product B: 300 units- Product C: 100 units2. 确认交付日期和方式- Please confirm the delivery date and method.- Can you provide an estimated time of arrival for the goods?- Is there any specific shipping requirement we need to consider?3. 确认付款条件和方式- We agree to your payment terms of 30% in advance and the balance before delivery.- Please confirm the payment method we discussed, which is telegraphic transfer.- We are aware of the payment terms and will arrange payment accordingly.四、国际贸易展览会(International Trade Fair)1. 邀请参观展会- We would like to invite you to visit our booth at the upcoming trade fair.- You are cordially invited to attend our exhibition at the international trade fair.- We would be delighted if you could come and see our latest products at the trade show.2. 确定展位和时间- Our booth is located in Hall A, booth number 1234.- We will be exhibiting from 9th to 12th of October.- Our representatives will be available at our booth during the entire trade fair.3. 预约会面- Could we schedule a meeting during the trade fair to discuss potential cooperation?- Would it be possible to arrange a meeting between our CEOs at the trade show?- Let's set up a meeting to explore potential business opportunities.五、货运与物流(Shipping and Logistics)1. 询问运费和报关手续- How much is the shipping cost to our location?- Could you provide some information about the customs clearance procedures?- Are there any additional charges for import duties and taxes?2. 确认包装细节- Please confirm the packaging details, such as the size and weight of the cartons.- Do you provide any special packaging for fragile items?- Could you provide the packaging specifications for the goods?3. 询问装运时间和跟踪方式- When can you arrange the shipment?- How long does it usually take for the goods to arrive at our port?- Do you provide a tracking number for the shipment?六、售后服务(After-sales Service)1. 提出关于产品质量的问题- We have encountered some quality issues with the products we received.- There seem to be some defects with the goods we received. How do we address this?- We would like to discuss some concerns we have regarding the quality of the products.2. 请求退换货或赔偿- We would like to return the defective items and request a replacement.- Could you please compensate us for the damaged goods?- We expect a refund for the products that did not meet our expectations.3. 表达对合作的期望- We hope that we can find a satisfactory solution to the problem.- We trust that you will take immediate action to address our concerns.- We value our partnership and look forward to your prompt response.总结:外贸必备的英语口语对于从事国际贸易工作的人来说至关重要。
外贸业务员英语口语As a foreign trade salesman, English speaking skills are essential for communicating effectively with overseas clients. Here are some useful English phrases and expressions that can help improve your communication skills:1. Greetings: Start your conversation with a polite greeting such as 'Good morning/afternoon/evening,' or 'Hello, how are you?'2. Introduction: Introduce yourself and your company, and ask for the same information from your client. For example, 'My name is John, and I represent XYZ Company. Can I have your name and your company's name?'3. Product information: Provide clear and concise information about your product, including its features, benefits, and pricing. Use phrases such as 'Our product is designed to...' or 'Our product is ideal for...'4. Negotiation: When negotiating, use phrases such as 'We are willing to offer a discount of...' or 'What if we agree ona lower price?'5. Closing: End your conversation by thanking your client for their time and expressing your desire to maintain a positive business relationship. For example, 'Thank you for your time.We look forward to doing business with you in the future.' Remember to speak clearly and confidently, and always be polite and professional. Practicing these phrases and expressions can help you improve your English speaking skills and build stronger relationships with your overseas clients.。
外贸常用英语口语在现代全球化的商业环境中,英语成为了沟通的共同语言。
特别对于从事外贸工作的人而言,具备良好的英语口语能力尤为重要。
本文将介绍一些外贸常用的英语口语表达,帮助您在国际贸易中更加流利地与他人交流。
1. Greetings(问候)- Good morning/afternoon/evening.(早上好/下午好/晚上好。
)- Hi/Hello, how are you today?(嗨/你好,你今天好吗?)- Have a great day!(祝你今天愉快!)2. Introductions(自我介绍)- My name is [Name].(我叫[姓名]。
)- I'm from [Country].(我来自[国家]。
)- I work for [Company].(我为[公司]工作。
)- Nice to meet you.(很高兴见到你。
)3. Making Inquiries(询问信息)- Could you please provide me with more details?(你能提供更多的细节吗?)- I'd like to know about the pricing and delivery options.(我想了解价格和交货方式。
)- When can I expect the delivery?(我可以期待什么时候交货?)- What is your minimum order quantity?(你们的最小订购量是多少?)4. Negotiations(谈判)- We would like to negotiate the price.(我们想谈谈价格。
)- Can you offer a discount for bulk orders?(你们能给大批订单提供折扣吗?)- We are looking for a competitive price.(我们正在寻找具有竞争力的价格。
外贸业务员的职场必背口语句外贸业务员作为外贸行业的中坚力量,是商家开拓市场、与国外客户沟通交流的重要代表,必须要具备一流的口语表达能力。
在职场中,外贸业务员的口语表达不仅要通顺流畅,内容要准确清晰,而且还需要具备一定的商业策略和商务技能。
今天笔者为大家总结了外贸业务员的职场必背口语句。
1. Introduction(自我介绍)Hi, I am …, a sales manager from … company. We are specialized in … (你的职位和公司背景介绍)2. Greetings- Nice to meet you.(很高兴见到你)- Good morning / afternoon / evening.(早上/下午/晚上好)- It’s nice to talk to you again.(再次与您交流很荣幸)3. Small Talks(闲聊)- How’s everything going?(一切都好吗)- How’s the weather there?(那边的天气如何?)- Have you been busy lately?(你最近很忙吗?)4. Making Offer(提出报价)- Our price is competitive.(我们的价格非常有竞争力)- We offer you a special discount.(我们给您一个特别的折扣)- We can negotiate on the price.(价格可以协商)5. Following Up(跟进)- Just wanted to follow up with you on our previous conversation.(想跟您确认一下之前我们的交流)- I would like to know if you have had a chance to review the proposal we sent to you.(您有没有看过我们发送给你的报价单)6. Closing the Deal(达成交易)- We are grateful for your cooperation, and we hope this will be the beginning of a long-term cooperation between our companies.(我们非常感谢您的合作,我们希望这是我们公司之间长期合作的开始)- We are looking forward to doing business with you.(我们期待着与您合作)7. Handling Objections(处理异议)- I understand your concern, but let me explain why our products are worth your investment.(我能理解您的顾虑,但是请让我解释一下为什么我们的产品值得您的投资)- I can assure you that our products are of high quality and meet international standards.(我可以向您保证我们的产品品质较高,符合国际标准)8. Gratitude(感谢)- Thank you for considering our proposal.(感谢您考虑我们的报价)- Thank you for your time.(感谢您抽出时间与我们交流)除了以上必备口语外,还有一些商务技巧需要掌握:1. Body language(身体语言)在与客户交流时,不仅仅要关注自己的语言表达,还要注意自己的身体语言。
外贸业务员常用口语1. “We've got a wide range of products.”(比如说我们公司做服装外贸的,我就可以说:“We've got a wide range of products, from stylish dresses to comfy T - shirts. There's something for everyone.”)2. “Our price is very competitive.”(像我上次跟一个客户谈,我就讲:“Our price is very c ompetitive. You won't find a better deal elsewhere.It's like getting a five - star meal at a fast - food price.”)3. “The quality is top - notch.”(有个客户担心质量,我立马说:“The quality is top - notch. I've seen these products myself. They're asreliable as an old - fashioned Swiss watch.”)4. “What are your specific requirements?”(新客户来咨询,我总是先问:“What are your specific requirements? I can't wait to tailor - make a solution for you.”)5. “We can offer samples for free.”(我对一个犹豫的客户说:“We can offer samples for free. Why not give it a try? It's like getting a free taste of delicious ice cream before buying a whole tub.”)6. “The minimum order quantity is quite flexible.”(当客户觉得起订量高时,我回应:“The minimum order quantity is quite flexible. Don't worry, we're not going to force you to buy more than you need. It's not like we're some kind of strict dictator.”)7. “Delivery time is guaranteed.”(我向客户保证:“Delivery time is guaranteed. We're as punctual as a school bell. You'll get your goods right on time.”)8. “We have a good reputation in the market.”(跟新伙伴介绍时说:“We have a good reputation in the market. Everyone knows we're as trustworthy as a best friend.”)9. “How about the payment terms?”(开始谈合作细节时问:“How about the payment terms? Let's find a way that suits both of us.”)10. “We can customize products according to your needs.”(客户有特殊需求时我会说:“We can customize products according to your needs. We'll make it just the way you want it, like a tailor making a custom - fit suit.”)11. “Our after - sales service is excellent.”(我告诉客户:“Ourafter - sales service is excellent. If there's any problem, we'll be there faster than a superhero. You don't need to worry at all.”)12. “I'm sure you'll be satisfied with our products.”(充满信心地对客户说:“I'm sure you'll be satisfied with our products. They're so great, you'l l be jumping for joy when you see them.”)13. “Could you tell me your budget?”(想要了解客户情况就问:“Could you tell me your budget? It helps me to recommend the best options for you.”)14. “We have a large production capacity.”(给客户解释供货能力时说:“We have a large productio n capacity. We can pump out products like a factory full of busy elves.”)15. “What do you think of our product catalogue?”(展示产品目录后问:“What do you think of our product catalogue? Is there anything that catches your eye?”)16. “Our products are very popular overseas.”(分享市场情况:“Our products are very popular overseas. They're flying off the shelves like hotcakes in those foreign markets.”)17. “Are you interested in our new product line?”(引起客户兴趣:“Are you interested in our new product line? It's super exciting, l ike a box full of surprises.”)18. “We can provide detailed product information.”(客户想了解更多时说:“We can provide detailed product information. I'll pour out all the details like a fountain of knowledge.”)19. “How long have you been in this business?”(拉近关系问:“Ho w long have you been in this business? Let's swap some stories and experiences.”)20. “Let's start a long - term cooperation.”(最后提出合作愿景:“Let's start a long - term cooperation. We can build a relationship as strong as a fortress together.”)。
外贸上班必备的英文共10句含翻译当从事外贸工作时,具备一定的英文交流能力是非常重要的。
以下是一些在外贸上班时可能会用到的英文句子,附带翻译:1. Greetings and Introduction 问候和介绍:- English: "Hello, nice to meet you. My name is [Your Name]."-中文: “你好,很高兴见到你。
我叫[你的名字]。
”2. Inquiring about Products 询问产品信息:- English: "Could you provide more details about your products?"-中文: “你能提供一些关于你们产品的详细信息吗?”3. Quoting Prices 报价:- English: "What is the unit price for this product?"-中文: “这个产品的单价是多少?”4. Negotiation 谈判:- English: "We would like to negotiate the terms of the agreement."-中文: “我们想要谈判协议的条款。
”5. Placing an Order 下订单:- English: "We would like to place an order for [quantity] units of [product]."-中文: “我们想要订购[数量]个单位的[产品]。
”6. Asking for Samples 询问样品:- English: "Could you send us some samples for evaluation?"-中文: “你能寄送一些样品供我们评估吗?”7. Shipping and Delivery 运输和交付:- English: "What are the shipping options and delivery time?"-中文: “有哪些运输选项和交付时间是多久?”8. Payment Terms 付款条款:- English: "Can we discuss the payment terms for this order?"-中文: “我们能讨论一下这个订单的付款条款吗?”9. Quality Assurance 质量保证:- English: "What measures do you have in place for quality assurance?"-中文: “你们有什么质量保证的措施?”10. Expressing Gratitude 表达感谢:- English: "Thank you for your cooperation. We look forward to a successful partnership."-中文: “感谢你的合作。
做外贸常用的英语口语
作为一名外贸从业者,掌握一些实用的英语口语是非常必要的。
以下是一些常用的英语口语,希望能帮助大家更好地应对外贸工作。
1.询问产品信息:Could you give me some information about your products?
2.了解价格:What's your price for this product?
3.谈论质量:The quality of your products is excellent.
4.洽谈订单:We'd like to place an order for 500 units.
5.讨论交付时间:When can we expect delivery of the goods?
6.协商支付方式:What payment methods do you accept?
7.确认收款:We have received your payment. Thank you.
8.催促交货:We urgently need the goods. Please expedite the delivery.
9.退换货:We received the wrong product. Can we exchange it for the correct one?
10.结束合作:We have decided to terminate our cooperation.
以上是一些常见的外贸英语口语,希望对大家在外贸工作中有所帮助。
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外贸英语:外贸业务员常用口语(三)外贸英语:外贸业务员常用口语(三)1. 如何说明本国制造或是国外进口人们基本上都有喜欢外国货的心理,这是,推销人员可以分别介绍之,“This is made in China, but that isn't.”(这是中国造的,那个是进口的)。
2. 如何请顾客改换别的样式没有顾客指定要购买的物品时,千万不要到此为止,必须迅速反应:“Sorry, we haven't got that. Do you prefer Salem?”(抱歉,我们没有那个。
您喜欢用Salem来代替吗?)这种持续维持积极销售的态度,才是制胜的不二法门。
3. 如何劝顾客定制如果顾客在成衣柜上找不到合适的服装,您不妨建议他定制一套,同时向他说明定制的优点:“They are fitted to the body, and are much more carefully finished”(特别合身,手工也比较精致)。
4. 如何说明货物可换一般而言,货物出门,概不退换。
但是,如果商品确实有瑕疵,通常可以在一定时间内更换。
这时您要说:“We'll exchange it, of course.”(当然,我们会帮您换)。
5. 如何保证修理信誉良好的厂家对于所售的商品都有足够的保证,因为生意不是只做一时,而是长久的,因此您会用到:“The guarantee provides for free service and parts.”(保证免费修理)。
6. 如何保证合用如果对自己推销的产品有足够的信心,您当然可以拍着胸脯对顾客说:“If they do not fit perfectly, I will have another suit made for you.”(如果有一点点不合身,我可以为您另外做一套。
)推销员保证合用的话,极易说服顾客,因为正面的保证必然是令人满意的。
6. 如何实地操作现场实地操作产品的功用,对于推销者来说,是十分必要的训练。
如果顾客要您have it operated(请您操作一下)时,您就可以立刻派上用场:“Now you see how interesti ngly it works.”(现在大家可以看看,它转动得多有趣。
)7. 如何列明购物清单客人大批量购买时,您最好能为其列明一张清单,然后征询顾客意见,重复一遍才算大功告成:“I will give you a bill listing all of them”(我会给您一份列明所购物品的账单)8. 如何散装零买像餐具之类的东西,大都要成套购买比较合算,推销人员通常会说:“It must cost more if you just want a single cup”(如果您只买一个杯子,价格会比较贵)基于贪小便宜的心理,顾客大多会成套购买的。
9. 如何包装成礼品顾客为送礼而购买的商品,绝对注重包装。
因此,您最好在得知顾客是要送礼之后,用这句:“Gift-wrap it for you”(让我替您包装成礼品吧)主动、积极常能让您立于不败之地。
10. 如何帮顾客分别寄送推销者的服务是随时随地的,因此当客人的物品要分别寄送到两地时,您当然得说:“I'll send them for you separately.”(我会替您分别寄送的)从交易的细节中,可以考验出一个推销者的应变能力。
11. 如何确认商品知识知己知彼,才能百战不殆。
推销员必须知道,销售的原动力主要在于您的推销术,而不是商品本身;因此,你的商品知识与经验,相形之下就显得格外重要。
“Judging from past sales”(根据我的销售经验)是一句很好的开端,接下来说:“I'd say you'll never have to call on your guarantee”(您永远都无需拿它来修理)。
12. 如何感谢熟客对于熟客,推销员不用太过于恭敬客气,像这样说一句“I'm most pleased if you would like to see them, whether you are going to buy or not” (您只要参观看看就可以了,不管您买不买,我都觉得很高兴)就万事OK了。
13. 如何说明便利快速的服务推销与广告是一体的,因此“I'll do my best as soon as possible.”(我会尽快为您提供最好的服务)这句话要时时刻刻挂在嘴上,才能有效开展推销工作。
第80招如何说明营业时间说明营业时间是保证生意上门的前提,因此,“Our business time is from 10:00 AM to 9:00 PM”(我们的营业时间是从早上10点到晚上9点)这类话几乎天天都用得到,推销员应该倒背如流。
现代商场上,电话应对是相当重要的一项。
尤其在百货公司或餐馆里,常会接到要找客人的外线电话,如果广播叫他来听,它却不在,您就要把他有礼貌地要求留言:“May I have the message?”15. 如何替顾客传达如果接到顾客的外线电话时,第一步就是要告诉对方“I'll page him for you.”(我会帮您呼叫他来接听)。
16. 如何迅速成交谈生意提及钱,就离成交不远了。
推销员处理钱财的方式必须明快果决,只要价格合理、顾客满意、推销员就要手脚敏捷,马上接口说“Take you sixty dollars, sir”(收您60元,先生)交货找零,一次OK。
17. 如何拒绝退换拒绝顾客是一门学问,要采取委婉的声东击西法;譬如顾客要退钱、换货等事项时,您只要说:“I'm sorry, it's our store rule.”(对不起,这是我们的店规—概不退换)不但能轻松解决问题,还能树立良好的店风行规。
18. 如何因品质不良向顾客道歉推销员感到最尴尬的,莫过于出售本身吹嘘推荐的商品之后,却因品质不良而遭顾客质问的。
此时,最好的办法就是诚恳地认错:“I'm terribly sorry.”然后采取补偿措施“If you'll just wait a minute, I'll give you a new one.”19. 如何强调售后服务强调完善的售后服务,是帮助顾客下决定的主因。
“We assume all responsibility for service and repair.”(我们负责所有的服务和修理事情)通常在成交之后,推销者都会说:“Thank you,please come again”(谢谢,请再度光临)之类的话,顾客大都耳目能详,毫无感觉,如果您能用“You have been very helpful.”(谢谢您的帮忙)来代替,必能使顾客耳目一新。
21. 如何处理抱怨抱怨事件的处理过程中,稍有不当,问题就会越来越严重;如果处理合宜的话,说不定“因祸得福”。
首先,您应该先致歉“I am very sorry.”再接着说“I will find out the main reason as soon as possible.”(我会尽快查明主要的原因)以示效率及负责。
22. 如何做好完善的售后追踪“追踪一个顾客,胜过开发十个顾客”是盛行于推销界的名言。
访问、DM、推销信、电话等适时的配合能让您迅速了解市场动态,一般而言,都列入资料卡片中,请顾客填好表格“Please fill out the list.”是和顾客保持联络的第一步。
23. 如何让顾客加价买商品推销的秘诀在于如何活用问句。
像“Do you want to see anything else?”(您想看看别的产品吗?)这类典型的发问,就是顺利展开推销成功的关键。
更进一步,把目的带入问句中,“What about this one?”(这个怎样?)以诱导顾客的想法。
24. 如何因应顾客特别要求顾客常常会说:“别人有,你们为什么没有?”如果您可以通融,而增添服务项目,则可以回答“Certainly, we sell coffee by weight, too”(当然,我们也可以按重量零售咖啡)。
25. 如何坦诚致歉当您的产品出错,或者由于您本身的疏忽,而造成顾客的不满时,“I'm very sorry for our carelessness”(很抱歉,这是我们的疏忽造成的)这种坦诚的道歉方式,多能圆满解决一切纠纷。
26. 在保证期发生故障时售出的商品在保证期限内故障时,当然得享受免费修理的服务。
因此,您会用到“Within a period of one year, any repair is free of charge.”(在一年的保证期内,修理费用全免。
27. 提出解决方案如果顾客认为品质不良,要求退钱而不愿换货时,您最好遵照“We can refund you”(我们会退钱给您)“顾客至上”对于推销员来说永远是对的。
28. 客满拒绝定位的应答“顾客盈门,川流不息”是每家商店的希望,但如果生意太好,您也只能说:“I'm afraid we are fully booked for tonight”(今晚的席位恐怕已经订满了。
)来婉拒上门的顾客,以免挤上加挤,影响服务质量。
29. 老顾客介绍新客人来时老顾客的好处,就是会带新客人来;此时出了称谢、套交情外,还可说“What a great insight you have”(您的眼光真好!)既感谢了顾客,也抬高了自己的身价。
30. 顾客拂袖而去时推销员尽一切努力,仍然无法说服顾客购买,或碰上极端难缠的顾客时,要记住“和气生财”,常用“I'm sorry I couldn't be of any help.”(很抱歉不能帮上忙)。
31. 处理节日礼品时顾客要送礼之前,通常喜爱漂亮的包装,因此揣摩送礼者的心意,是推销员必须研读的课程。
介绍礼品时,要这样用“Here is a display of our Christmas parcels”(这里是我们所陈列的圣诞礼品)32. 保证满意要做优秀的推销员,必须对自己和销售的产品有十足的信心,才可以保证顾客满意。
通常这招“I'll promise to take it back or exchange it if you find it is not good.”33. 特别效劳顾客有特别要求时,您必须马上回答“I would if I could”(如果能够的话,我一定效劳)至于您能不能做得到,就在其次了。
因为购买者开始询问时,就是购买意愿达到高潮的阶段,因此,推销者应好好利用。