餐饮服务入门基础用语(英语)
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资料范本本资料为word版本,可以直接编辑和打印,感谢您的下载餐厅基本服务英语单词地点:__________________时间:__________________说明:本资料适用于约定双方经过谈判,协商而共同承认,共同遵守的责任与义务,仅供参考,文档可直接下载或修改,不需要的部分可直接删除,使用时请详细阅读内容餐厅基本服务英语(单词)餐厅基本服务英语(常用句)1.For how many ,please?请问一共有几位?2.Sorry ,the restaurant is fully booked.对不起,餐厅客满了.3.Could you repeat that ,please?请你重复一下,好吗?4.I’m sorry ,we have run out of it.对不起,这个品种售完了.5.Would you like anything else?您还需要什么吗?6.Are you with a group?你是随团队来的吗?7.Do you have reservations?您有没有预订?8.Would you please come this way ? I’ll show you to the table.请这边来,我带你们去.9.Will this table be all right?这张桌子可以吗?10.May I have the name of your group?我能知道你们团队的名称吗?11.May I hang your coat on the clothes rack?我将您的外衣挂在衣架上好吗?12.Here is the menu.请看菜单.13.May I take your order now?现在可以点菜吗?14.What would you like to drink?您喜欢什么饮料?15.Would you like to try…?是否尝尝这个?16.May I clear the plate ?(take it away)我可以把这只盘子拿走吗?17.It takes about half an hour to prepare.这道菜约需等半小时。
餐饮服务常用英语口语和翻译大全表本文总结了餐饮服务中常用的英语口语和翻译,以帮助餐厅服务员更好地与英语母语或非母语客人交流。
下面是按照用餐过程顺序整理的口语对照表:入座与点菜1.欢迎光临–Welcome!2.请跟我来–Follow me, please.3.您几位?–How many in your party?4.请问要点菜菜单吗?–Would you like to see the menu?5.我推荐今天的特色菜–I recommend today’s special.6.您点好了吗?–Have you decided what to order?7.请慢慢享用–Enjoy your meal.用餐过程8.饭菜好吃吗?–How does the food taste?9.需要加餐吗?–Would you like to order more dishes?10.餐具不够了吗?–Do you need more utensils?11.有什么我能帮助您的吗?–Is there anything I can help you with?结账12.您需要结账吗?–Would you like the bill?13.是现金结账还是刷卡?–Will you be paying by cash or card?14.请您慢用,期待下次光临–Please take your time. We look forward to seeing you again.通过学习和掌握这些常用的餐饮服务英语口语和翻译,服务员可以更加流利地与客人交流,提升餐厅的服务质量,为客人提供更好的用餐体验。
希望这份口语对照表对您有所帮助。
常用餐饮服务英语99句1.Welcome to our hotel. 欢迎到我们的酒店来!2.Good night. 晚安(晚间告别用)3.have a good rest. 祝您休息好!4.See you later (tomorrow). 以后(明天)见!5.Hope to see you again soon. 希望不久再见到您!6.Have a good time. 祝您过得愉快!7.We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!8.Plea se don’t leave anything behind.请不要遗忘你的东西。
9.Watch your step! 请走好!10.We wish you a pleasant journey. 祝您旅途愉快!11.Have a nice trip! 一路平安!12.All the best! 万事如意。
13.Take care! 多保重!14.Good luck! 祝您好运!15.Thank you for coming. 谢谢您的光临。
16.I’m very grateful to you. 非常感谢您。
17.It’s very kind of you. 谢谢,您真客气。
18.You are (most) welcome. 不用谢,不用客气。
19.Not at all. 不用谢。
20.My pleasure.(or with pleasure) 很高兴能为您服务。
21.Glad to be of service. 很高兴为您服务。
22.At your service .乐意为您效劳。
23.I’m sorry. 很抱歉。
24.Excuse me. 对不起。
25.I’m terribly sorry. It’s my fault.非常抱歉,那是我的过错。
26.I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。
十二、餐饮服务英语l、餐厅服务常用英语会话(1)您早! How do you do!(2)早上好1 Good morning!(3)下午好! Good afternoon !(4)明天见!See you tommorow!(5)欢迎您!You are welcome.(6)欢迎您到我们餐厅就餐! You are welcome to dine in our restaurant.(7)见到您很高兴! I’m very g1ad to meet you.(8)请这边走! This way,please.(9)请里边坐! Come in and sit down please.(10)请您休息一下! Take a rest,please.(11)请饮用一杯茶。
Have a cup of tea,please.(12)请饮用咖啡。
Have some coffee,pLease.(13)对不起。
I’m sorry.(14)没关系。
Doesn’t matter.(15)请原谅。
Excuse me,please.(16)好的(好吧)。
That’s a11 right.(17)您需要点什么? what would you like to have?(18)您喜欢什么点心? What kind of pastry would you like to have?(19)您喜欢吃什么风味的菜? what sort of food would you like?(20)请您看菜单。
Look at the menu, please.(21)您要不要看一看菜单?Would you like to take a look at the menu, please?(22)您喝酒吗? Would you want some wine?(23)还要别的吗? Anything else?(24)您还有别的要求吗? Any more requests?(25)我能帮您做点什么吗? Can I help you?(26)谢谢您的好意。
餐饮服务常用英语口语大全序言在餐饮服务行业工作,掌握一些常用的英语口语可以有效提升与顾客沟通的效率和质量。
本文将介绍一些餐饮服务中常用的英语口语,帮助您更好地与客人交流,为客人提供更好的服务体验。
用餐前1.迎接客人–Hello, welcome to our restaurant!–Good evening, how many are there in your party?–Hi there, do you have a reservation?2.为客人引导座位–Please follow me to your table.–Your table is right this way.3.推荐菜品–Our chef recommends the seafood pasta, it’s a customer favorite.–May I suggest our signature steak for tonight?点餐过程1.询问客户喜好–Are you in the mood for something light or something hearty?–Would you prefer something spicy or mild today?2.确认订单–So that’s one steak medium rare and one vegetarian pasta, is that correct?–Just to confirm, you would like the salad as a starter, correct?3.询问客人饮料喜好–Would you like something to drink with your meal?–Can I get you anything to drink while you decide on your meal?上菜阶段1.上菜–Here is your appetizer, enjoy!–Your main course will be right out.2.确认就餐满意–How is everything so far?–Is there anything else I can get for you?3.为客人倒水–Can I top off your water for you?–Would you like more water?结账环节1.询问客人是否需要账单–Would you like the check?–Are you ready for the bill?2.感谢光顾–Thank you for dining with us!–We appreciate your visit!结语希望这些餐饮服务中常用的英语口语可以帮助您与客人互动更加顺畅愉快。
餐厅服务员英语基本用语和翻译在餐厅工作是一项需要与各种客人打交道的职业,尤其是在国际化的环境中,掌握一些基本的英语用语可以帮助服务员更好地与客人沟通。
本文将介绍一些餐厅服务员常用的英语用语及其中文翻译,帮助读者更好地了解餐厅服务员工作中的基本沟通方式。
问候客人1.Good morning/afternoon/evening. 早上好/下午好/晚上好。
2.Hello, welcome to our restaurant. 您好,欢迎光临我们的餐厅。
3.How many are in your party? 您们几位?询问客人需求1.Are you ready to order? 您准备好点菜了吗?2.What would you like to drink/eat? 您想喝/吃什么?3.Would you like to see the menu? 您想看一下菜单吗?4.Do you have any dietary preferences or restrictions?您有特殊的饮食偏好或限制吗?接受订单1.I’ll have the steak, medium rare. 我要一份牛排,五分熟。
2.Can I get the pasta with marinara sauce, please? 我想要番茄酱意大利面,可以吗?3.I’ll take a glass of red wine. 我要一杯红葡萄酒。
服务互动1.Is everything to your satisfaction? 一切满意吗?2.How is your meal? 饭菜还好吗?3.Can I get you anything else? 还需要我帮你什么吗?结账1.Here is your bill. 这是您的账单。
2.Would you like to pay by cash or card? 您想用现金还是卡支付?3.Thank you for dining with us. 感谢您光临。
餐厅服务员常用语英文在餐厅工作的服务员们需要掌握一些常用的英文用语,以便更好地与顾客沟通和服务。
以下是一些常用的餐厅服务员常用语英文:欢迎顾客1.Hello! Welcome to our restaurant.2.Good evening. How many in your party?3.May I show you to your table?4.Enjoy your meal.点菜服务1.Can I take your order?2.What would you like to drink?3.Would you like to hear our specials?4.How would you like your steak cooked?5.Any allergies or dietary restrictions I should be aware of?提供服务1.Is everything to your liking?2.Can I get you anything else?3.How is everything tasting?4.Would you like the check?5.Can I pack that up for you?道谢与告别1.Thank you for dining with us.2.Have a great day!3.We appreciate your visit.4.Goodbye! Come back soon.5.Take care and have a wonderful evening.以上是一些餐厅服务员常用语的英文表达,希望对大家工作中有所帮助。
不管是对服务员还是顾客,有效的沟通是提升服务质量的关键。
让我们用语言的魅力,创造一个愉快的用餐体验!。
餐饮服务英语一.基本用语1. Good morning (afternoon, evening), sir (madam).早上(下午、晚上)好,先生(夫人)。
2. How do you do? Glad to meet you.您好!(初次见面)很高兴见到您。
3. How are you? Fine, Thanks. And you?您好吗?很好,谢谢。
您好吗?4. Welcome to our hotel (restaurant, shop).欢迎到我们宾馆(餐厅、商店)来。
5. Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7. Have a good time! 祝您过得愉快!二.电话用语:8. **Hotel, front desk. Can I help you? 9. Sorry, I’ve dialed the wrong number.**饭店,前厅。
您找谁?对不起,我拨错号了。
10. May I speak to your front office manager? 11. Sorry, he is not in at the moment.能和你们前台经理说话吗?对不起,他现在不在。
12. Would you like to leave a message?您要留口信吗?13. Pardon. I beg your pardon.对不起,请再说一遍,好吗?对不起,请再说一遍,好吗?三.祝贺语:14. Congratulations! 15. Happy birthday! 16. Happy New Y ear!祝贺您!生日快乐!新年快乐!17. Merry Christmas! 18. Have a nice holiday! 19. Wish you every success!圣诞快乐!假日快乐!祝您成功!四.答谢和答应语:20. Thank you (very much). 21. Thank you for your advice (information, help)谢谢您(非常感谢)。
餐饮服务用语称谓(Addressing):(1)(直接)Mr.(先生),Mrs.(太太),Ms.(女士,小姐),Miss(小姐),sir(先生),madam(女士、夫人),gentleman(先生),gentlemen(gentleman的复数),lady (女士),ladies(lady的复数),young lady(年轻的女士),young gentleman(年轻的先生)(间接)the lady with you(和您一起的女士),the gentleman with you(和您一起的先生),that lady(那位女士),that gentleman(那位先生)问候(Greeting):(2)Good morning/afternoon/evening,sir/madam!(早上好/下午好/晚上好,先生/夫人!)(3)How are you today,sir?(您好吗,先生?)欢迎(Welcoming):(4)Welcome to the Winter Flower/our restaurant.(欢迎光临冬之花/我们的餐厅。
)(5)We're glad to see you again.(很高兴又见到您。
)询问/征询(Asking/inquiring):(6)May I have your name,please?(可以告诉我您的名字吗?)(7)Your initials,please?(请告诉我您姓名的首字母。
)(8)May I take your order now?(可以点菜了吗?)(9)May I have your signature here,sir?(请您在这里签名。
〕(10)May I know whom I'm talking to?(请问您是哪位?)(打电话时用)(11)May I be of(your)service,madam?(请让我为您服务,夫人。
)(12)May I recommend our … to you,sir?(先生,我向您推荐……。
)(13)How about a …?(……怎么样?)(14)Would you like me to book you a …?(为您预订……,可以吗?)(15)Would you like to sit by the window?(您喜欢坐窗边的位置吗?)(16)Would you like to have a cup of tea?(您来一杯茶吗?)(17)Is there any thing else I can do for you,madam?(夫人,您还有什么需要吗?)祝愿/祝福(Expressing good wishes):(18)Have a pleasant stay with us,madam.(愿您和我们共度好时光。
〉(19)Have a nice day/a pleasant evening/a good weekend!(祝您今天/今晚/周末愉快!)(20)Enjoy your stay/day.(祝您愉快!)(21)Happy New Year/Birthday!(新年/生日快乐!)(22)Merry Christmas!(圣诞快乐!)对一般祝愿的回答(Answers to good wishes):(23)You too,Mr./Ms./Mrs./Miss. ××(也祝您愉快!)(24)The same to you,sir/madam.(也祝您愉快!)致谢(Expressing thanks):(25)Thank you very much.(非常感谢!)(26)Thank you for coming.(谢谢您的光临!)(27)Thank you for being so understanding.(谢谢您的理解。
)(得到谅解时用)(28)That's very kind of you. Thank you very much.(您真是太好了!谢谢!)对致谢的回答(Answers to thanks):(29)You are welcome.(不用谢!/别客气!/乐意为您效劳!)(30)With pleasure.(不用谢!/别客气!/乐意为您效劳!)(31)My pleasure.(不用谢!/别客气!/乐意为您效劳!)(32)Thank you.(用升调)(不用谢!/别客气!/乐意为您效劳!)(33)Glad to be of service. Please feel free to contact us anytime.(很高兴为您服务,请随时与我们联系。
)致歉(Apologizing):(34)Excuse me.(不好意思,打扰一下!)(打扰客人时)(35)I'm awfully sorry.(真是很抱歉!)(36)I beg your pardon,sir.(请您原谅!)(37)Excuse me for interrupting.(抱歉,打扰一下。
)(不得不打扰客人时)(38)Sorry to have bothered you.(抱歉,打扰了!)(打扰客人后)(39)I'm very sorry. There could have been a mistake. I do apologize.(对不起,可能出了什么差错,我真诚向您道歉。
)(有投诉时)(40)I'm sorry. A guest is waiting for me.(抱歉,有个客人正在等我过去。
)(终止谈话时用)(41)I'm sorry. I'm being called.(不好意思,有人叫我/有个电话找我。
)(终止谈话时用)(42)I'm sorry to have kept you waiting,sir.(抱歉让您久等了!)(让客人久等时用)(43)I'm sorry. The restaurant is fully booked.(很抱歉,餐厅己经订满了。
)对致歉的回答(Answers to apology):(44)That's all right.(没什么。
)(45)It doesn't matter.(没关系。
)(46)It's nothing.(这没什么。
〉指示(Directing):(47)Let me show you.(我给您带路吧。
/我指给您看。
)(48)This way,please.(请这边走。
〉(49)It will be on your right hand side. You can't miss it.(就在您的右手边。
您会看到的。
)(50)Go straight ahead.(直走。
〉(51)Go down to the lobby.(往下走到大堂。
)(52)Please take the 1ift to the 3rd floor.(请乘电梯到三楼。
)(53)Turn left/right at the first exit.(在第一个出口向左/右拐。
〉餐厅常用英语一百句1、早上好(午安、晚安)Good morning.(afternoon evening)2、您好!How are you? How do you do?Welcome to golden city restaurant.3、再见,欢迎下次再来!Good-bye! Come again next time, you are Welcome.4、慢走,感谢您的光临。
Mind your step and thank you for coming.5、请稍等。
Please wait a moment. Just a moment. Just a minute.6、请原谅。
Excuse me.7、对不起,让您久等了。
Sorry to have kept you waiting so long.8、请问您有几位?For how many?9、请跟我来,请这边走。
Come with me, please. follow me, please.10、请问您贵姓?May I have your fist name?11、请问您喝什么茶?What kinds of tea would you like to drink?12 、请稍候,我们马上给您安排。
Just a moment, please. we will arrange, it for you right away.13、请问您有预订吗?Do you have a reservation?14、您看坐在这里可以吗?Would you mind sitting here?15、祝您旅途愉快!Have a pleasant journey!16、对不起,那边的桌子已给预订了。
I’m sorry that table is already reserved.17、不用谢,很乐意为您服务。
Not at all, I’m glad to serve you.18、这是菜单,请问现在可以点菜了吗?Here is menu, Are you ready to order mow?19、您想吃中餐还是西餐。
Would you like to have Chinese food or European food?20、今天的特别介绍是粉蒸甲鱼和蒜茸开边大虾。
The recommendation of the day is.21、我们有葡萄酒、白酒、啤酒和各式软饮料。
We have got port, white wine beer and different kinds of soft beverages.22、请问您想喝点什么。
What would you like to drink, please.23、请问需要加冰块吗?Do you need any ice-blocks, please?24、请问需要冷饮还是热饮。
Would you like to have a cold-drinks or hot drinks?25、请用茶。
Have a cup of tea, please!26、请用香巾。
Have a piece of napkin, please!27、我们的菜式有广东风味、北京风味、四川风味,您喜欢哪一种?We provide Cantonese BeiJing Sichuan food which style do you like.28、祝您午餐(晚餐)愉快!Please enjoy your lunch (dinner)!29、打拢了,请问现在可以上菜吗?I’m sorry to disturb you. Shall I bring in your food now?30、对不起,我能把这个盘子撤走吗?I’m sorry, Can I take this plate away?31、对不起,我把它换成小盘子好吗?I’m sorry, May I have it changed the small plate?32、您想试一下本地的特色吗?Would you like to try local speciality?33、请问您喝什么茶?What kinds of tea would you like to drink?34、您先来杯啤酒好吗?Would you like to start with a glass of beer?35、如果您感时间的话,我给您安排一些快餐好吗?If you’re hurry I’ll arrange some fast foods for you-Can I arrange a snack for you if time is pressing for you.36、对不起,这个品种刚刚售完。