质量管理专业术语表(中英对照)

品质专业术语ADM Administration Department 行政部AFR Annual Failure Rate 年度返修率ACC Acceptable 允许接收AOQ Average Output Quality 平均出货质量AQL Acceptable Quality Level 品质允收水准APQP Advanced Product Quality Plan 产品质量先期策划BOM Bill Of Material 材料清单B/R Batch Run 批量测试C/R Corrective Action 矫正措施CA Customer Service Department 客户服务部CAR Corrective Action Request 矫正措施要求CCC China Compulsory Certificate 中国强制认证CET Customer Experience Test 顾客体验测试CIP Capacity improvement plan 产能改善计划CP Capability index 准确度CPK Process Capability Index 工序能力指数CPI Continuous Process Improvement 连续工序改善CQA Customer Quality Assurance 客户质量保证CQC China Quality Certification Center 中国质量认证中心CR critical defect 严重缺点CS Customer Serves 客户服务CSDI检修DAS Defects Analysis System 缺陷分析系统DFA Design For Assembly 设计组装性DFM Design For Manufacturing 设计制造性DOE Design Of Experiments 实验设计DPP M Defect Parts Per Million 百万分之不良率DVT Design Verification Test 设计验证测试DAP Dead after Purchase 购买后损坏DOA Dead On Arrival 开箱损坏ECN Engineering Change Notice 工程变更通知ECR Engineering Change Requirment 工程变更需求EVT Engineering Verification Test 工程验证测试FA Failure Analysis 不良分析FAA First ArticleAffirm 首件确认FAI First Article Inspection 首件检验FIFO First In First Out 先进先出FIR Initial Field Incident Rate 市场不良率FMEA failure model effectiveness analysis 失效模式分析FPIR First Piece Inspection Report 首件检查报告FPYR First Pass Yield Rate 直通率FMEA Failure Mode Effect Analysis 失效模式影响分析FQA Final Quality Assurance 最终品质保证FQC Final quality control 最终检验ISO国际标准化组织ISA Industry Standard Architecture 工业标准体制结构IPQC In Process Quality Control 制程品质管理IQC Incoming Quality Control 进料品质管理KPI Key Performance Indication 关键业绩指标LAB Laboratory 实验室LCL Lower control limit 管制下限LQC Line Quality Control 生产线品质控制LRR Lot Reject Rate 批退率LSL Low Specification Limit 规格下限MA Major Defect 主要缺点MA Minor Defct 次要缺点ME Manufacturing Engineering 制造工程MC mater control 物料管理MO Manafacture Order 生产单MRB Material reject bill 退货单MSA Measurement System Analysis 测量系统分析NCM Non-Conformance Material 不合格品N/A None Available 不合适，不适用NG No Good 不良品NPL Non-Production Loss 非生产漏失ORT On Reliability Test 可靠性测试OQC Outgoing Quality Control 出货品质管理OEM Original equipment manufacturer 原设备制造者ODM Original Design Manufacturer 原设计制造者OBA Out of Box Audit 开箱检查PA purchasing agent 采购员PC producing control 生产管理PCN Process Change Notice 制程变更通知PPAP Production Part Approval Process 生产件批准程序P/N Part Number 料号P/O Purchase Order 采购单PD Production Department 生产部PE Product Engineering 产品工程部PQA Process Quality Assurance 制程品质保证PPR Production Pilot Run 生产试做QA Quality Assurance 品质保证-质量QAPS Quality Assurance Process Sheet 品质工程表QC Quality Control 品质管理QE Quality Engineer 品质工程QFD Quality Function Deployment 品质机能展开QRE Quality Reliability Engineer 品质可靠度工程QS Quality System 品质系统QSA Quality System Audit 品质系统审核QP Quality policy 目标方针QI Quality improvement 品质改善QPA Quality Process Audit 制程品质审核QT Quality target 品质目标REJ Reject 判退RMA Returned Material Authority 客户退品职责RPN Risk Priority Number 风险优先数SQE Supplier Quality Engineer 供应商品质工程师SCA R Supplier Corrective Action Report 供应商纠正措施报告SA Sample Approval 标准作业指导书SI Suspect inspection客户验货S/N Serial Number 序列号SPC Statistical Process Control 统计制程管制ST Shipment Ticket 出货单SIP Supplier Quality Report Card 检验标准指导书SOP Standard Operation Procedure 作业标准指导书S/O Sales Order 业务订单S/S Sample size 抽样检验样本大小SI-SIV Special I-Special IV 特殊抽样水平等级SQA Source Quality Assurance 供应商品质保证TE Testing engineering 测试工程TQC Total Quality Management 全面品质管理TQM Total Quality Control 全面品质管理UCL Upper control limit 管制上限USL Upper Specification Limit 规格上限VQA Vendor Quality Assurance 供应商品质保证WIP Work In Process 在制品W/H Ware House 仓库Y/R Yield Rate 良率。

质量管理体系术语中英文对照Quality Management System Terminology Chinese-English Comparison1. IntroductionQuality management systems (QMS) serve as a framework for organizations to ensure the consistent production of high-quality goods and services. In order to effectively implement QMS and communicate within a global context, it is essential to understand the terminology used. This article provides a comprehensive Chinese-English comparison of key terms commonly used in quality management systems.2. Quality Management System (质量管理体系)A QMS refers to the set of policies, processes, and procedures implemented by an organization to manage quality-related activities. The following table presents the Chinese-English comparison of some fundamental terminology used in QMS.Term / 术语 Chinese / 中文 English / 英文Quality Management System 质量管理体系Quality Management SystemQuality Policy 质量方针 Quality PolicyQuality Objectives 质量目标 Quality ObjectivesQuality Manual 质量手册 Quality ManualQuality Procedures 质量程序 Quality ProceduresInternal Audit 内审 Internal AuditManagement Review 管理评审 Management Review3. Document Control (文件控制)In order to maintain consistency and control over documentation within a QMS, document control procedures are established. The following table provides the Chinese-English comparison of terms related to document control.Term / 术语 Chinese / 中文 English / 英文Document Control 文件控制 Document ControlDocument Numbering 文件编号 Document NumberingDocument Revision 文件修订 Document RevisionDocument Approval 文件批准 Document ApprovalDocument Distribution 文件分发 Document DistributionDocument Retention 文件保留 Document Retention4. Corrective and Preventive Actions (纠正和预防措施)Continuous improvement is a key component of QMS. Corrective and preventive actions are taken to address non-conformances and prevent theirrecurrence. The following table presents the Chinese-English comparison of terms related to corrective and preventive actions.Term / 术语 Chinese / 中文 English / 英文Corrective Action 纠正措施 Corrective ActionPreventive Action 预防措施 Preventive ActionRoot Cause Analysis 根本原因分析 Root Cause Analysis Non-conformance 不符合项 Non-conformance Problem Solving 问题解决 Problem Solving5. Training and Competence (培训和能力)To ensure employees possess the necessary skills and knowledge, training programs are implemented. The following table provides the Chinese-English comparison of terms related to training and competence.Term / 术语 Chinese / 中文 English / 英文Training 培训 TrainingCompetence 能力 CompetenceSkills 技能 SkillsTraining Needs Analysis 培训需求分析 Training Needs AnalysisTraining Effectiveness 培训效果 Training Effectiveness6. Supplier Management (供应商管理)Effective supplier management is crucial for maintaining quality in the supply chain. The following table presents the Chinese-English comparison of terms related to supplier management.Term / 术语 Chinese / 中文 English / 英文Supplier 供应商 SupplierSupplier Evaluation 供应商评估 Supplier EvaluationSupplier Approval 供应商批准 Supplier ApprovalSupplier Performance 供应商绩效 Supplier Performance Supplier Audit 供应商审核 Supplier Audit7. ConclusionUnderstanding the terminology used in quality management systems is vital for effective communication and implementation of QMS practices. This article has provided a comprehensive Chinese-English comparison of key terms commonly used in QMS, covering areas such as quality management system, document control, corrective and preventive actions, training and competence, and supplier management. By familiarizing oneself with these terminologies, organizations can enhance their quality management practices and strengthen their ability to meet customer expectations and regulatory requirements.。

一组质量管理体系术语(中英双语)English Chinesereceipt （入厂）接受，验收，进货handling 搬运packaging 包装storage 保存protection 保护comparison 比较identification 标识replacement of identification mark 标识标志更换maintenance of identification 标识的保持records of identification control 标识控制记录tender 标书normative document 标准文件supplemental 补充nonconforming product 不合格品control of nonconforming product 不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格倾向purchasing 采购verification of purchased product 采购的产品验证purchasing process 采购过程purchasing control procedure 采购控制程序purchasing information 采购信息reference standard 参照标准reference instructions 参照细则stockhouse 仓库measurement, analysis and improvement 测量，分析和改进measurement result 测量结果control procedure of monitoring and measuring devices 测量设备控制程序planning 策划preservation of product 产品保护control procedure for maintenance, replacement and records of product identification 产品标识的保持, 更换及记录控制程序procedure for product identification and traceability 产品标识和可追溯性程序conformity of product 产品的符合性monitoring and measurement of product 产品的监督和测量product plan 产品方案control procedure for product preservation 产品防护控制程序method of product release 产品放行方法conformity of product,product conformity 产品符合性product realization 产品实现planning of product realization 产品实现策划product characteristics 产品特性input to product requirements 产品要求的输入product status 产品状态final acceptance of product 产品最后验收procedure 程序program documents 程序文件continual improvement 持续改进procedure for continual improvement of quality management system 持续改进质量体系程序adequacy 充分性storage location 存放地点agency personnel 代理人员submission of tenders 递交标书adjustment 调整，调节statutory and regulatory requirements 法律法规要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附录improvement 改进improvement actions 改进措施on-the-job training 岗位技能培训responsibility of individual department and post 各部门, 各岗位职责change identification 更改标记change order number 更改单编号process sheets 工艺单process specification 工艺规程procedure(process card) 工艺规程(工艺卡)process characteristics 工艺特性Job Description Format 工种描述单work environment 工作环境impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure 供方评价程序supplier provided special processes 供方提供的特殊过程verification at supplier's premises 供方现场验证supply chain 供应链criteria for supplier selection, evaluation and re-evaluation 供应商选择、评估和再评估准则communication 沟通customer 顾客customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Contact Form 顾客服务联系表customer cummunications 顾客沟通customer satisfaction 顾客满意statistical analysis of customer satisfaction 顾客满意度统计分析customer complaint 顾客投诉identificaion of customer requirements 顾客要求的识别management review 管理评审records from management review 管理评审记录management review control procedure 管理评审控制程序management representative 管理者代表management responsibility 管理职责specified limits of acceptability 规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性monitoring and measurement of processes 过程的监视和测量operation of process 过程的运行status of processes 过程的状态process approach 过程方法process controls 过程控制process control documents 过程控制文件process performance 过程业绩appropriateness 合适性changes to contractor 合同的更改contract review control procedure 合同评审控制程序internet sales 互联网销售environmental conditions 环境条件monogram pragram requirements 会标纲要要求type of activities 活动类型infrastructure 基础建设infrastructure 基础设施fundamentals and vocabulary 基础与词汇control of records 记录控制technical specificaion 技术规范process trace sheet 加工跟踪单monitoring and measurement 监视和测量monitoring and measuring device 监视和测量装置control of monitoring and measuring devices 监视和测量装置控制check method 检查方法frequency of checks 检查频次calibration status 检定状态inspection and test control procedure 检验和试验控制程序identification procedure for inspection and test status 检验和试验状态标识程序inspection witness point 检验见证点inspection hold point 检验停止点buildings 建筑物delivery 交付post-delivery activities 交付后的活动delivery activities 交付活动interface 接口acceptance of contract or orders 接受合同或定单type of medium 介质类型experience 经验correction action 纠正措施Corrective action response time 纠正措施答复时间，纠正措施响应时间management procedure for corrective actions 纠正措施管理程序corrective action response times 纠正措施响应时间development activity 开发活动traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessment of stock 库存定期评估justification 理由routine 例程，惯例，常规质量职能分配表论证范围internal communication 内部沟通internal audit 内部审核internal audit procedure 内部审核程序internally controlled standard 内控标准internal audit 内审results of internal and external audits 内外部审核结果competence 能力training 培训training needs 培训需要evaluate 评价records of the results of the review 评审结果的记录review output 评审输出review input 评审输入Purchase Requisition 请购单authority 权限validation 确认concession 让步human resources 人力资源job training of personnel 人员岗位培训qualification of personnel 人员资格equipment control procedure 设备控制程序device type 设备类型order of design changes 设计更改通知单design and development control procedure 设计和开发控制程序design and development 设计开发design and development planning 设计开发策划control of design and development changes 设计开发更改控制design and development review 设计开发评审design and development validation 设计开发确认design and development outputs 设计开发输出design and development inputs 设计开发输入design and development verification 设计开发验证design validation 设计确认design documentation 设计文件编制design acceptance criteria 设计验收准则design verification 设计验证audit program 审核大纲conduct of audits 审核行为audit criteria 审核准则production process control 生产过程控制production process control procedure 生产过程控制程序production and service provision 生产和服务提供control of production and service provision 生产和服务提供的控制validation of processes for production and service provision 生产和服务提供过程的确认production order 生产令identification and traceability 识别和可追溯性identification and traceability maintenance and replacement 识别和可追溯性维护与替换invalidate 使失效market survey 市场调研suitability 适宜性scope 适用范围controlled condition 受控状态terms and definitions 术语与定义analysis of data 数据分析sequence 顺序transfer of ownership 所有权转移system document 体系文件statistical technique 统计方法outsource(vt) a process 外包过程external source 外部来源documents of external origin 外来文件outsource, vt 外协unique identification 唯一的标识maintenance 维护Document Change Control 文件更改控制Request For Document Change (RDC) 文件更改需求单control of documents 文件控制documentation requirements 文件要求enquiry 问询，询价field nonconformity analysis 现场不符合分析relevance 相关性interaction 相互作用detail design 详细设计，详图设计，零件设计，施工设计sales department 销售部sales contract 销售合同checklist 校验表，一览表，检查一览表calibration 校准submission of action plans 行动计划的递交documented procedures 形成文件的程序documented statement 形成文件的声明performance requirements 性能要求licensee responsibilities 许可证持有者责任acceptance criteria 验收准则verification arrangement 验证安排verification results 验证结果customer focus 以客户为关注点，以客户为焦点awareness 意识introduction 引言，概述，介绍normative references 引用标准application 应用visit to user 用户访问review of requirements related to the product 有关产品的要求评审competent 有能力的effectiveness 有效性determination of requirements related to the product 与产品有关的要求的确定customer-related processes 与顾客有关的过程preventive action 预防措施management procedure for preventive actions 预防措施管理程序planned results 预期的结果intended use 预期的用途procedure for competence, knowledge and training of personnel 员工能力, 知识和培训程序personnel training procedure 员工培训程序supporting services 支持性服务functions 职能部门responsibility 职责assignment of responsibility 职责分工workmanship 制造工艺manufacturing acceptance criteria 制造验收准则quality policy 质量方针quality programs 质量纲领quality management system 质量管理体系quality management system planning 质量管理体系策划performance of the quality management system 质量管理体系业绩quality plan 质量计划quality records 质量记录quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem handling form 质量问题处理单quality requirements 质量要求allocation table of quality responsibilities 质量职能分配表availability of resources 资源的可获得性resource management 资源管理allocation of resources 资源配置provision of resources 资源提供general requirements 总要求，一般要求GHTFconstituent part 组成部件organization 组织continual improvement of the organization 组织的持续改进size of organization 组织的规模Organizational Diagram 组织机构图final acceptance 最终验收work instructions 作业指导书页脚内容11。

质量管理中英文专业术语MVT:Mass Verification Test 多項驗證測試ORT:On Going Reliability Test 出貨信賴性測試S/W:software 軟件H/W:hardware 硬件DCN:Design Change Notice 設計變更通知PVT:Production Verification Test 生產驗證測試MTF:Modulation Transfer Function 調整轉換功能CAT:Carriage Alignment Tool 載器調整具ID:Industrial Design 工業設計(外觀設計)PCBA:Printed Circuit Board Assembly 電路板組裝F/T:Function Test 功能測試CCD:Charge Coupled Device 掃描器之讀器ERS:External Reference Spec 外部規格PMP:Production Management Plan 工程管理計劃QA Quality Assurance 質量保證QRA :Quality & Reliability Assurance質量與可靠性保證MQA :Manufacturing Quality Assurance 製造質量保證DQA:Design Quality Assurance 設計質量保證QC:Quality Control 質量控制IQC:Incoming Quality Control 收益質量控制VQC:Vendor Quality Control 售貨質量控制IPQC:In Process Quality Control 制程質量控制OQA:Out going Quality Control 出貨質量控制QE:Quality Engineer 質量工程AQL:Acceptable Quality Level 可接受的質量水平DPPM:Defective Pieces Per Million units 百萬件中有損件數PPM:Pieces Per Million 百萬分之一CS:Custom Service 顧客服務MRB:Marerial Review BoardDMR Defective Material Report 材料缺陷報告RMA:Return Marerial Administration 材料回收處理Life Test壽命測試T/C:Temperature Cycle 溫度循環H/T:High Temperature Test 高溫測試L/T:Low Temperature Test 低溫測試ISO:International Standard Organization 國際標準化組織SPC:Statistic process control 統計過程控制5S:整理.整頓.清理.清掃.素養VMI:Visual Mechanical Inspection 外觀機構檢驗MIL-STD:Military Standard 美軍標準SPEC:Specification 規格AVL:Approval Vendor List 合格廠商QVL:Qualified Vendor List 合格廠商FQC:Final Quality Control 最終質量控制OBA:Open Box Audit 成品檢驗EAR:Engineering Analysis Request FAI: First Article Inspection 首件檢驗VQM:Vendor Quality Management 廠商質量管理CAR:Corrective Action Request 改進對策要求4M:Man; Machine; Material; Method 人,機,材,方法5M:Man; Machine; Material; Method; Mwasurment 人,機,材,方法,測量MTBF:Mean Time Between Failure 平均壽命TTL:Total FIN Finance&Accounting 財務與賬目P&L:Profit & Lose PV : Performance Variance 現象差異3 Element of Cost = M,L,O M:Material 材料L:Labor 人力Overhead 管理費用Fix OH Fix Overhead 固定管理費用Var OH Variable Overhead 不定管理費用COGS Cost Of Goods Sold 工廠製造成本AR:Account Receivable 應收AP:Account Payable 應支MIS Management Information System 資迅管理系統IS:Information System 資迅系統IT:Information Technology 系統技術MRP:Material Requisition Plan 材料需求計劃I2:Information Integration System 資迅整合系統SAP:System Application Programming 系統申請項目ERP:Enterprise Resource Programming 企業資源項目HR Human Resource 人力資源PR:Public relation 公共關係T/O:Turn Over Rate=Monthly T/O Total People*12 GR: General Affair 總務Organization 組織HQ Head Quarter 總公司Chairmen 主席Lite-On Group 光寶集團President總裁Executive Vice President 常務副總裁Vice President 副總裁HR Human Resource 人力資源部FIN Finance 財務Sales 銷售R&D:Research & Developing 研發部QA:質量保證QA DQA CSMIS:Management Information System 資迅管理系統PUR採購PurchasingIMD:Image Management Division 影像管理事業部ITS:Information Technology System 電腦部QRA:Quality Reliability Assurance 品保部MFG:Manufacturing 製造部PMC:Production & Material Control 生(產)物(料)管(理) Materials 材料PC: Production Control 生產控制MPS:Mass Production Schedule 量產計劃FGI:Finished goods Inventory 成品存貨UTS:Units To Stock 存貨單元WIP:Working In Process Inventory 在制品。

Abbreviation缩写Full name全称Chinese中文QI Quality Intercompany内部质量管理
GQA General Quality Agreement通用质量协议APQP/CP Advanced Product Quality Plan/Control Plan产品质量先期策划/控制计划CAN Controller Area Network控制器局部网
KW Kalenderwoche (canlendar week)德语周的缩写
PPAP Production Part Approval Process生产件批准程序
QFD Quality Function Deployment质量功能展开
SKD Semi-Knocked-Down半散装件
SOP Start of Production批量生产启动
AP Advanced purchasing（项目）前期采购
MP manufacturing planner生产规划经理
ISIR Initial sample inspection report首批样件检测报告
QPN Qualification programme of new parts新零件认可程序（大众）
FSU Fuel supply unit供油总成
CCB Change Control Board 更改控制委员会
TDC Technical Document Center技术文件中心
CMMI Capability Maturity Model Intergration能力成熟度集成模型
Abbreviation缩写Full name全称Chinese中文AQL Automotive quality lab汽车电子质量实验室。

质量管理体系术语中英文对照以下是部分质量管理体系相关的基本术语中英文对照：1.质量管理体系（Quality Management System, QMS）o中文：质量管理体o英文：Quality Management System2.质量管理（Quality Control, QC）o中文：质量管理o英文：Quality Control3.持续改进（Continuous Improvement, CI）o中文：持续改进o英文：Continuous Improvement4.过程方法（Process Approach）o中文：过程方法o英文：Process Approach5.质量方针（Quality Policy）o中文：质量方针o英文：Quality Policy6.质量目标（Quality Objectives）o中文：质量目标o英文：Quality Objectives7.内部审核（Internal Audit）o中文：内部审核o英文：Internal Audit8.纠正措施（Corrective Action）o中文：纠正措施o英文：Corrective Action9.预防措施（Preventive Action）o中文：预防措施o英文：Preventive Action10.顾客满意度（Customer Satisfaction）o中文：顾客满意度o英文：Customer Satisfaction11.供方管理（Supplier Management）o中文：供应商管理o英文：Supplier Management12.产品实现（Product Realization）o中文：产品实现o英文：Product Realization13.设计和开发（Design and Development）o中文：设计与开发o英文：Design and Development14.测量、分析和改进（Measurement, Analysis andImprovement）o中文：测量、分析与改进o英文：Measurement, Analysis and Improvement 以上内容主要参考了ISO 9001:2015质量管理体系标准中的核心概念。

简写全称中文QC quality control 品质管理人员FQC final quality control 最终质量管理人员IPQC in process quality control 制程中的质量管理人员OQC output quality control 出货质量管理人员IQC incoming quality control 进料质量管理人员TQC total quality control 全面质量管理POC passage quality control 段检人员QA quality assurance 质量保证人员OQA output quality assurance 出货质量保证人员QE quality engineering 质量工程人员FAI first article inspection 新品首件检查FAA first article assurance 首件确认CPK capability process index 制程能力参数SSQA standardized supplier quality audit 合格供货商质量评估FMEA failure model effectiveness analysis 失效模式分析AQL Acceptable Quality Level 运作类允收质量水平S/S Sample size 抽样检验样本大小BOM Bill Of Material 物料清单PS Package Specification 包装规范SPEC Specification 规格DWG Drawing 图面SPC Statistical Process Control 统计制程管制SOC Statistical Quality Control 统计质量管理GR&R Gauge Reproductiveness & Repeatability 量测系统分析OCC Quality Control Circle 品管圈PDCA Plan Do Check Action 计划，执行，检查，总结ME Manufacture Engineering 制造工程PE Project Engineering 制程改善IE Industrial Engineering 工业工程ISO International Standard Organization 国际标准化组织D/C Date Code 生产日期码ID/C Identification Code (供货商)识别码CAR Correction Action Report 改善报告PPAP Product Part Approval Procedure 生产零组件批准程序ACC Accept 允收REE Reject 拒收CR Critical 极严重的MAJ Major 主要的MIN Minor 轻微的Q/R/S Quality/Reliability/Service 质量/可靠度/服务P/N Part Number 料号L/N Lot Number 批号AOD Accept On Deviation 特采UAI Use As It 特采PPM Percent Per Million 百万分之一ECN Engineering Change Notice 工程变更通知(供货商) ECO Engineering Change Order 工程改动要求(客户) PCN Process Change Notice 工序改动通知PMP Product Management Plan 制程管制计划SIP Standard Inspection Procedure 制程检验标准程序SOP Standard Operation Procedure 制造作业规范6S Seiri 整理Seiton 整顿Seiso 清扫Seiktsu 清洁Shitsuke 教养Safety 安全。

有关质量的术语中文英文备注质量quality要求requirement等级grade顾客满意customer satisfaction能力capability能力competence经证实的应用知识和技能的本领有关管理的术语体系（系统）system管理体系management system质量管理体系quality management system质量目标quality objective管理 management最高管理者top management质量管理 quality management质量策划quality planning质量控制quality control质量保证quality assurance质量改进quality improvement持续改进continual improvement有效性effectiveness效率efficiency有关组织的术语组织organization组织结构organizational structure基础设施infrastructure工作环境work environment顾客 customer供方supplier相关方interested party合同contract有关过程和产品的术语过程process产品product项目project设计和开发design anddevelopment程序procedure有关特性的术语特性characteristic质量特性quality characteristic可信性dependability可追溯性traceability有关合格（符合）的术语合格（符合）conformity不合格（不符合）nonconformity缺陷defect预防措施preventive action纠正措施corrective action纠正 correction返工rework降级regrade返修repair报废scrap让步concession偏离许可deviation permit放行release有关文件的术语信息information文件document规范specification质量手册quality manual质量计划quality plan记录record有关检查的术语客观证据objective evidence检验inspection试验test验证verification确认validation鉴定过程qualification process评审review与审核有关的术语审核audit审核方案audit programme审核发现audit findings审核结论audit conclusion审核委托方audit client受审核方auditee审核员auditor审核组audit team技术专家technical expert审核计划audit plan审核范围audit scope能力competence有关测量过程质量保证的术语测量管理体系measurement control system测量过程measurement process剂量确认metrological confirmation测量设备measuring equipment计量特性metrological characteristic计量职能metrological function。

一组质量管理体系术语(中英双语)English Chinesereceipt （入厂）接受，验收，进货handling 搬运packaging 包装storage 保存protection 保护comparison 比较identification 标识replacement of identification mark 标识标志更换maintenance of identification 标识的保持records of identification control 标识控制记录tender 标书normative document 标准文件supplemental 补充nonconforming product 不合格品control of nonconforming product 不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格倾向purchasing 采购verification of purchased product 采购的产品验证purchasing process 采购过程purchasing control procedure 采购控制程序purchasing information 采购信息reference standard 参照标准reference instructions 参照细则stockhouse 仓库measurement, analysis and improvement 测量，分析和改进measurement result 测量结果control procedure of monitoring and measuring devices 测量设备控制程序planning 策划preservation of product 产品保护control procedure for maintenance, replacement and records of product identification 产品标识的保持, 更换及记录控制程序procedure for product identification and traceability 产品标识和可追溯性程序conformity of product 产品的符合性monitoring and measurement of product 产品的监督和测量product plan 产品方案control procedure for product preservation 产品防护控制程序method of product release 产品放行方法conformity of product,product conformity 产品符合性product realization 产品实现planning of product realization 产品实现策划product characteristics 产品特性input to product requirements 产品要求的输入product status 产品状态final acceptance of product 产品最后验收procedure 程序program documents 程序文件continual improvement 持续改进procedure for continual improvement of quality management system 持续改进质量体系程序adequacy 充分性storage location 存放地点agency personnel 代理人员submission of tenders 递交标书adjustment 调整，调节statutory and regulatory requirements 法律法规要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附录improvement 改进improvement actions 改进措施on-the-job training 岗位技能培训responsibility of individual department and post 各部门, 各岗位职责change identification 更改标记change order number 更改单编号process sheets 工艺单process specification 工艺规程procedure(process card) 工艺规程(工艺卡)process characteristics 工艺特性Job Description Format 工种描述单work environment 工作环境impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure 供方评价程序supplier provided special processes 供方提供的特殊过程verification at supplier's premises 供方现场验证supply chain 供应链criteria for supplier selection, evaluation and re-evaluation 供应商选择、评估和再评估准则communication 沟通customer 顾客customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Contact Form 顾客服务联系表customer cummunications 顾客沟通customer satisfaction 顾客满意statistical analysis of customer satisfaction 顾客满意度统计分析customer complaint 顾客投诉identificaion of customer requirements 顾客要求的识别management review 管理评审records from management review 管理评审记录management review control procedure 管理评审控制程序management representative 管理者代表management responsibility 管理职责specified limits of acceptability 规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性monitoring and measurement of processes 过程的监视和测量operation of process 过程的运行status of processes 过程的状态process approach 过程方法process controls 过程控制process control documents 过程控制文件process performance 过程业绩appropriateness 合适性changes to contractor 合同的更改contract review control procedure 合同评审控制程序internet sales 互联网销售environmental conditions 环境条件monogram pragram requirements 会标纲要要求type of activities 活动类型infrastructure 基础建设infrastructure 基础设施fundamentals and vocabulary 基础与词汇control of records 记录控制technical specificaion 技术规范process trace sheet 加工跟踪单monitoring and measurement 监视和测量monitoring and measuring device 监视和测量装置control of monitoring and measuring devices 监视和测量装置控制check method 检查方法frequency of checks 检查频次calibration status 检定状态inspection and test control procedure 检验和试验控制程序identification procedure for inspection and test status 检验和试验状态标识程序inspection witness point 检验见证点inspection hold point 检验停止点buildings 建筑物delivery 交付post-delivery activities 交付后的活动delivery activities 交付活动interface 接口acceptance of contract or orders 接受合同或定单type of medium 介质类型experience 经验correction action 纠正措施Corrective action response time 纠正措施答复时间，纠正措施响应时间management procedure for corrective actions 纠正措施管理程序corrective action response times 纠正措施响应时间development activity 开发活动traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessment of stock 库存定期评估justification 理由routine 例程，惯例，常规质量职能分配表论证范围internal communication 内部沟通internal audit 内部审核internal audit procedure 内部审核程序internally controlled standard 内控标准internal audit 内审results of internal and external audits 内外部审核结果competence 能力training 培训training needs 培训需要evaluate 评价records of the results of the review 评审结果的记录review output 评审输出review input 评审输入Purchase Requisition 请购单authority 权限validation 确认concession 让步human resources 人力资源job training of personnel 人员岗位培训qualification of personnel 人员资格equipment control procedure 设备控制程序device type 设备类型order of design changes 设计更改通知单design and development control procedure 设计和开发控制程序design and development 设计开发design and development planning 设计开发策划control of design and development changes 设计开发更改控制design and development review 设计开发评审design and development validation 设计开发确认design and development outputs 设计开发输出design and development inputs 设计开发输入design and development verification 设计开发验证design validation 设计确认design documentation 设计文件编制design acceptance criteria 设计验收准则design verification 设计验证audit program 审核大纲conduct of audits 审核行为audit criteria 审核准则production process control 生产过程控制production process control procedure 生产过程控制程序production and service provision 生产和服务提供control of production and service provision 生产和服务提供的控制validation of processes for production and service provision 生产和服务提供过程的确认production order 生产令identification and traceability 识别和可追溯性identification and traceability maintenance and replacement 识别和可追溯性维护与替换invalidate 使失效market survey 市场调研suitability 适宜性scope 适用范围controlled condition 受控状态terms and definitions 术语与定义analysis of data 数据分析sequence 顺序transfer of ownership 所有权转移system document 体系文件statistical technique 统计方法outsource(vt) a process 外包过程external source 外部来源documents of external origin 外来文件outsource, vt 外协unique identification 唯一的标识maintenance 维护Document Change Control 文件更改控制Request For Document Change (RDC) 文件更改需求单control of documents 文件控制documentation requirements 文件要求enquiry 问询，询价field nonconformity analysis 现场不符合分析relevance 相关性interaction 相互作用detail design 详细设计，详图设计，零件设计，施工设计sales department 销售部sales contract 销售合同checklist 校验表，一览表，检查一览表calibration 校准submission of action plans 行动计划的递交documented procedures 形成文件的程序documented statement 形成文件的声明performance requirements 性能要求licensee responsibilities 许可证持有者责任acceptance criteria 验收准则verification arrangement 验证安排verification results 验证结果customer focus 以客户为关注点，以客户为焦点awareness 意识introduction 引言，概述，介绍normative references 引用标准application 应用visit to user 用户访问review of requirements related to the product 有关产品的要求评审competent 有能力的effectiveness 有效性determination of requirements related to the product 与产品有关的要求的确定customer-related processes 与顾客有关的过程preventive action 预防措施management procedure for preventive actions 预防措施管理程序planned results 预期的结果intended use 预期的用途procedure for competence, knowledge and training of personnel 员工能力, 知识和培训程序personnel training procedure 员工培训程序supporting services 支持性服务functions 职能部门responsibility 职责assignment of responsibility 职责分工workmanship 制造工艺manufacturing acceptance criteria 制造验收准则quality policy 质量方针quality programs 质量纲领quality management system 质量管理体系quality management system planning 质量管理体系策划performance of the quality management system 质量管理体系业绩quality plan 质量计划quality records 质量记录quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem handling form 质量问题处理单quality requirements 质量要求allocation table of quality responsibilities 质量职能分配表availability of resources 资源的可获得性resource management 资源管理allocation of resources 资源配置provision of resources 资源提供general requirements 总要求，一般要求constituent part 组成部件organization 组织continual improvement of the organization 组织的持续改进size of organization 组织的规模Organizational Diagram 组织机构图final acceptance 最终验收work instructions 作业指导书。

质量管理中英文名词对照质量管理中英文名词对照表Accuracy 准确度Active 主动Action 评价.处理Activity 活动Add 加Addition rule 加法运算规则Analysis Covariance 协方差分析Analysis of Variance 方差分析Appraisal Variation 评价变差Approved 承认ASQC 美国质量学会Attribute 计数值Audit 审核Automatic database recovery 数据库错误自动回复Average 平均数balance 平衡Balance sheet 资产负债对照表Binomial 二项分配Body 机构Brainstorming Techniques 脑力风暴法Business Systems Planning 企业系统规划Cable 电缆Capability 能力Cause and Effect matrix 因果图.鱼骨图Center line 中心线check 检查Check Sheets 检查表Chi-square Distribution 卡方分布Clutch spring 离合器弹簧Coining 压印加工Common cause 共同原因Complaint 投诉Compound factor 调合因素Concept 新概念Condenser 聚光镜Conformity 合格Connection 关联Consumer’s risk 消费者之风险Control 控制Control characteristic 管制特性Control chart管制图Control plan 管制计划Correction 纠正Correlation Methods 相关分析法Cost down 降低成本CPI: continuouse Process Improvement 连续工序改善Creep 渐变Cross Tabulation Tables 交叉表CS: customer Sevice 客户中心Cushion 缓冲Customer 顾客DSA: Defects Analysis System 缺陷分析系统Data 数据Data Collection 数据收集Data concentrator 资料集中缓存器DCC: Document Control Center 文控中心Decision 决策.判定Defects per unit 单位缺点数Description 描述Detection 难检度Device 装置Digital 数字Do 执行DOE: Design of Experiments 实验设计Element 元素Else 否则Engineering recbnology 工程技术Entropy 函数Environmental 环境Equipment 设备Estimated accumulative frequency 计算估计累计数EV: Equipment Variation 设备变异Event 事件External Failure 外部失效,外部缺陷FA: Failure Analysis 坏品分析Fact control 事实管理Fatique 疲劳FMEA: Failure Mode and Effect analysis 失效模式与效果分析FPY 合格率FQA: Final Quality Assurance 最终品质保证FQC: Final Quality control 最终品质控制Full-steer 完全转向function 职能Gauge system 量测系统Grade 等级Gum-roll 橡皮滚筒Health meter 体重计Heat press 冲压粘着Histogram 直方图Hi-tech 高科技hypergeometric 超几何分配hysteresis 磁滞现象Improvement 改善Inductance 电感Information 信息Initial review 先期审查Inspection 检验Internal Failure 内部失效,内部缺陷IPQC: In Process Quality Control 制程品质控制IQC: Incomming Quality Control 来料品质控制ISO: International Organization for Standardization 国际标准组织Law of large number 大数法则Link 连接LCL: Lower Control limit 管制下限LQC: Line Quality Control 生产线品质控制LSL: Lower Size Limit 规格下限Machine 机械Manage 管理Materials 物料Measurement 量测Median 中位数Miss feed 漏送Module,sub-system,sub-unit 单位Momentum 原动力Monte garlo method 原子核分裂热运动法MSA: Measurement System Analysis 量测系统分析Multiplication rule 乘法运算规则NIST 美国:标准技术院Normal 常态分布Occurrence 发生率On.off system 开,关系统Operation Instruction 作业指导书Organization 组织Parameter 参数Parto 柏拉图Parts 零件Parts per million 不良率Passive 消极的,被动的Plan 计划Pulse 脉冲Policy 方针Population 群体Power 力量,能源PQA: Process Quality Assurance 制程品质保证Practice 实务Precision 精密度preemptive 先占式多任务Pressure 压缩Prevention 预防Probability 机率Probability density function 机率密度函数Procedure 流程Process 过程Process capability analysis 制程能力分析图Process control and process capability 制程管制与制程能力Producer’s risk 生产者之风险Product 产品Production 生产Program 方案Projects 项目QA: Quality Assurance 品质保证QC: Quality Control 品质控制QE: Quality Engineering 品质工程QFD: Quality Function Desgin 品质机能展开Quality 质量Quality manual 品质手册Quality policy 品质政策Random experiment 随机试验Random numbers 随机数Range 全距Record 记录Reflow 回流Reject 拒收Repair 返修Repeatusility 再现性Reproducibility 再生性Requirement 要求Residual 误差Response 响应Responsibilities 职责Review 评审Reword 返工Robustness 稳健性Rolled yield 直通率RPN: Risk Priority Number 风险系数sample 抽样,样本Sample space 样本空间Sampling with replacement 放回抽样Sampling without peplacement 不放回抽样Scatter diagram 散布图分析Scrap 报废Screw 螺旋Severity 严重度Shot-peening 微粒冲击平面法Simple random sampling 简单随机取样Size 规格SL: Size Line 规格中心线Slip 滑动Stratified random sampling 分层随机抽样SOP: Standard Operation Procedure 标准作业书SPC: Statistical Process Control 统计制程管制Special cause 特殊原因Specification 规范SQA: Source(Supplier) Quality Assurance 供货商品质保证Stage sampling 分段随机抽样Standard Deviation 标准差Sum of squares 统计表supplier 平方和System 供方systematic sampling 系统,体系Statistical tables 系统抽样Taguchi-method 田口方法Technical committees 技术委员会Test piece 测试片Theory 原理Time stamp 时间戳印Time-lag 延迟Title 标题Torque 转矩Total 求和TQC: Total Quality Control 全面品质控制TQM: Total Quality Management 全面品质管理Traceablity 追溯Training 培训Transaction processing and logging 交易处理Trouble 困扰Up and down 上和下UCL: Upper Control Limit 管制上限USL: Upper Size Limit 规格上限Validation 确认Variable 计量值Variance 变异和Vector 向量Verification 验证Version 版本VOC: voice of Customer 客户需求VOE: Voice of Engineer 工程需求。

最全IATF16949中英文专业术语IATF 中英文术语)以下是一些在IATF 质量管理标准中使用的中英文术语：1.CP控制计划，英文为Control Plan。

该计划用于记录制造过程中的关键特征，以及如何控制这些特征。

2.SP支持过程，英文为Support Process。

这是指不直接涉及产品制造的过程，例如设备维护和培训等。

3.PPM百万分之，英文为Parts Per n。

这是一种测量产品质量的方式，用于衡量每百万个产品中有多少个有缺陷。

4.MP管理过程，英文为Management Process。

这是指管理质量管理体系的过程，包括审核和持续改进等。

5.CPK过程能力指数，英文为Process Capability Index。

该指数用于衡量制造过程的稳定性和一致性。

6.SPC统计过程控制，英文为Statistical Process Control。

这是一种用于监控制造过程的统计方法，以确保产品符合规格要求。

7.COP顾客导向过程，英文为Customer Oriented Process。

这是指制造过程应该以顾客需求为导向，以确保产品能够满足顾客的期望。

8.MSA测量系统分析，英文为Measurement Systems Analysis。

这是一种用于评估测量系统准确性和可重复性的方法。

9.PPAP生产件批准程序，英文为___。

该程序用于确保供应商能够提供符合规格要求的原材料和零部件。

10.APQP产品质量先期策划，英文为Advanced Product___。

这是一种用于在产品开发早期识别和解决潜在问题的方法。

FMEA潜在失效模式及后果分析)11.FMEA潜在失效模式及后果分析，英文为Failure Mode and Effects Analysis。

这是一种用于识别和评估潜在失效模式及其后果的方法。

12.DFMEA设计潜在失效模式及后果分析，英文为Design Failure Mode and Effects Analysis。

有关质量的专业术语中英文解释质量qua1ity：一组固有特性满足要求的程度；注：1术语“质量”可使用形容词，如：差、好、或优秀来修饰。

2.“固有的”（其反义是“赋予的”）是指本来就有的，尤其指永久的特性。

要求requirement：明示的、通常隐含的或必须履行的需求或期望；注：1“通常隐含的”是指组织、顾客和其他相关方的惯例或一般的做法，所考虑的需求或期望是不言而喻的。

2.特定要求可使用限定词表示，如：产品要求、质量管理体系要求、顾客要求。

3.规定要求是经明示的要求，如:在文件中阐明。

4.要求可由不同的相关方提出。

等级grade：对功能用途相同的产品、过程或体系所作的不同质量要求的分类或分级。

注：在确定质量要求时，等级通常是规定的。

顾客满意customersatisfaction：顾客对其要求已被满足程度的感受。

注：1顾客抱怨是一种满意程度低的最常见的表达方式，但没有抱怨并不一定表明顾客很满意。

2.即使规定的顾客要求符合顾客的愿望并得到满足，也不一定确保顾客很满,用'O能力ComPetence：经证实的应用知识和技能的本领。

注:1.在本标准中，所定义的能力的概念是通用的。

在ISo其他的文件中，本词汇的使用可能更加具体。

2.在GB/T19000族标准中，术语能力(capabi1ity)特指组织、体系或过程的“能力”。

有关管理的术语体系(系统)system:相互关联或相互作用的一组要素。

管理体系managementsystem：建立方针和目标并实现这些目标的体系。

注：一个组织的管理体系可包括若干个不同的管理体系，如质量管理体系、财务管理体系或环境管理体系。

质量管理体系qua1itymanagementsystem：在质量方面指挥和控制组织的管理体系。

质量方针qua1itypo1icy：由组织的最高管理者，正式发布的关于质量方面的全部意图和方向。

注：1.通常质量方针与组织的总方针相一致并为制定质量目标提供框架。

供应链管理I中英双语完整版•质量管理体系术语质量管理体系有多少个术语？这些术语用英文怎么表述？你知道其中的多少个？以下收集整理了或许是最全最完整的中英双语版质量管理体系术语，跟着一起来学习吧〜1.receipt:（入厂）接受，验收，进货2.handling :搬运3.packaging :包装4.storage :保存5.protection :保护parison :比较7.identification :标识8.replacement of identification mark 标识标志更换9.maintenance of identification :标识的保持10.records of identification control ：标识控制记录11.tender :标书12.normative document :标准文件13.supplemental :补充14.nonconforming product :不合格品15.control of nonconformingproduct :不合格品控制16.control procedure of nonconforming products :不合格品控制程序17.tendency of nonconformance :不合格倾向18.purchasing :采购19.verification of purchased product 采购的产品验证20.purchasing process :采购过程21.purchasing control procedure :采购控制程序22.purchasing information ：采购信息23.reference standard :参照标准24.reference instructions :参照细则25.stockhouse :仓库26.measurement, analysis and improvement :测量，分析和改进27.measurement result :测量结果28.control procedure of monitoring and measuring devices :测量设备控制程序29.planning :策戈I」30.preservation of product :产品保护31.control procedure for maintenance, replacement and records of product identification :产品标识的保持，更换及记录控制程序32.procedure for product identification and traceability :产品标识和可追溯性程序33.conformity of product :产品的符合性34.monitoring and measurement of product:产品的监督和测量35.product plan :产品方案36.control procedure for product preservation :产品防护控制程序37.method of product release :产品放行方法38.conformity of product,product conformity :产品符合性39.product realization :产品实现40.planning of product realization :产品实现策划41.product characteristics :产品特性42.input to product requirements :产品要求的输入43.product status :产品状态44.final acceptance of product :产品最后验收45.procedure :程序46.program documents :程序文件47.continual improvement :持续改进48.procedure for continual improvement of quality management system :持续改进质量体系程序49.adequacy :充分性50.storage location :存放地点51.agency personnel :代理人员52.submission of tenders :递交标书53.adjustment :调整，调节54.statutory and regulatory requirements :法律法规要求55.rework, vt :返工56.repair, vt :返修57.subcontractor :分承包方58.annex :附录59.improvement :改进60.mprovement actions :改进措施61.on-the-job training :岗位技能培训62.responsibility of individual department and post :各部门，各岗位职责63.change identification :更改标记64.change order number :更改单编号65.process sheets :工艺单66.process specification :工艺规程67.procedure(process card):工艺规程(工艺卡)68.process characteristics :工艺特性69.Job Description Format :工种描述单70.work environment ：工作环境71.impartiality :公正性72.functional requirements :功能要求73.supplier :供方74.supplier evaluation procedure :供方评价程序75.supplier provided special processes :供方提供的特殊过程76.verification at supplier's premises 供方现场验证77.supply chain :供应链78.criteria for supplier selection, evaluation and re-evaluation :供应商选择、评估和再评估准则munication :沟通80.customer ：顾客81.customer property :顾客财产82.control procedure for customer property ：顾客财产控制程序83.customer feedback :顾客反馈84.Customer Service Contact Form :顾客服务联系表85.customer cummunications :顾客沟通86.customer satisfaction :顾客满意87.statistical analysis of customer satisfaction :顾客满意度统计分析88.customer complaint :顾客投诉89.identificaion of customerrequirements :顾客要求的识别90.management review :管理评审91.records from managementreview :管理评审记录92.management review control procedure :管理评审控制程序93.management representative :管理者代表94.management responsibility :管理职95.specified limits of acceptability :规定的可接受界限96.specified use :规定的用途97.process :过程plexity of processes :过程的复杂性99.monitoring and measurement of processes :过程的监视和测量100.operation of process :过程的运行101.status of processes :过程的状态102.process approach :过程方法103.process controls :过程控制104.process control documents :过程控制文件105.process performance :过程业绩106.appropriateness :合适性107.changes to contractor :合同的更改108.contract review control procedure :合同评审控制程序109.internet sales :互联网销售110.environmental conditions :环境条件111.monogram pragram requirements ：会标纲要要求112.type of activities :活动类型113.infrastructure :基础建设114.infrastructure :基础设施115.fundamentals and vocabulary :基础与词汇116.control of records :记录控制117.technical specificaion :技术规范118.process trace sheet :加工跟踪单119.monitoring and measurement :监视和测量120.monitoring and measuringdevice :监视和测量装置121.control of monitoring and measuring devices :监视和测量装置控制122.check method :检查方法123.frequency of checks :检查频次124.calibration status :检定状态125.inspection and test control procedure :检验和试验控制程序126.identification procedure for inspection and test status :检验和试验状态标识程序127.inspection witness point :检验见证点128.inspection hold point :检验停止点129.buildings :建筑物130.delivery :交付131.post-delivery activities :交付后的活动132.delivery activities :交付活动133.interface :接口134.acceptance of contract or orders :接受合同或定单135.type of medium :介质类型136.experience :经验137.correction action :纠正措施138.Corrective action response time 纠正措施答复时间，纠正措施响应时间139.management procedure forcorrective actions :纠正措施管理程序140.corrective action response times : 纠正措施响应时间141.development activity :开发活动142.traceability mark :可追溯性标志143.objectivity :客观性144.Customer Service Log :客户服务记录簿145.control feature :控制特性，控制细节146.control features :控制细则147.periodic assessment of stock :库存定期评估148.justification :理由149.routine :例程，惯例，常规150.internal communication :内部沟通151.internal audit :内部审核152.internal audit procedure :内部审核程序153.internally controlled standard :内控标准154.internal audit :内审155.results of internal and external audits :内外部审核结果petence :能力157.training :培训158.training needs :培训需要159.evaluate :评价160.records of the results of the review :评审结果的记录161.review output :评审输出162.review input :评审输入163.Purchase Requisition :请购单164.authority :权限165.validation :确认166.concession :让步167.human resources :人力资源168.job training of personnel :人员岗位培训169.qualification of personnel :人员资格170.equipment control procedure :设备控制程序171.device type :设备类型172.order of design changes :设计更改通知单173.design and development control procedure :设计和开发控制程序174.design and development :设计开发175.design and development planning :设计开发策划176.control of design and development changes :设计开发更改控制177.design and development review : 设计开发评审178.design and development validation :设计开发确认179.design and development outputs :设计开发输出180.design and development inputs 设计开发输入181.design and development verification :设计开发验证182.design validation :设计确认183.design documentation :设计文件编制184.design acceptance criteria :设计验收准则185.design verification :设计验证186.audit program :审核大纲187.conduct of audits :审核行为188.audit criteria :审核准则189.production process control :生产过程控制190.production process controlprocedure :生产过程控制程序191.production and serviceprovision :生产和服务提供192.control of production and service provision :生产和服务提供的控制193.validation of processes for production and service provision :生产和服务提供过程的确认194.production order :生产令195.identification and traceability :识别和可追溯性196.identification and traceability maintenance and replacement :识别和可追溯性维护与替换197.invalidate :使失效198.market survey :市场调研199.suitability :适宜性200.scope :适用范围201.controlled condition :受控状态202.terms and definitions :术语与定义203.analysis of data ：数据分析204.sequence :顺序205.transfer of ownership :所有权转移206.system document :体系文件207.statistical technique :统计方法208.outsource(vt) a process :夕卜包过程209.external source :外部来源210.documents of external origin :夕卜来文件211.outsource, vt :外协212.unique identification :唯一的标识213.maintenance :维护214.Document Change Control :文件更改控制215.Request For Document Change (RDC):文件更改需求单216.control of documents :文件控制217.documentation requirements :文件要求218.enquiry :问询，询价219.field nonconformity analysis:现场不符合分析220.relevance :相关性。

质量管理体系术语（中英文对照）receipt （入厂）接受，验收，进货han dli ng 搬运packagi ng 包装storage 保存protecti on 保护comparis on 比较iden tificati on 标识replaceme nt of ide ntificati on mark标识标志更换maintenance of ide ntificati on 标识的保持records of identification control标识控制记录ten der 标书suppleme ntal 补充nonconforming product 不合格品con trol of nonconforming product不合格品控制con trol procedure of nonconforming products不合格品控制程序tendency of noncon forma nee 不合格倾向purchas ing 采购verification of purchased product采购的产品验证purchas ing process 采购过程【三】purchas ing con trol procedure采购控制程序purchas ing in formati on 采购信息reference in structi ons 参照细贝Ustockhouse 仓库measureme nt, an alysis and improveme nt 测量，分析和改进measureme nt result 测量结果con trol procedure of mon itori ng and measuri ng devices测量设备控制程序pla nning 策戈Upreservati on of product 产品保护【四】con trol procedure for maintenan ce, replaceme nt and records of product ide ntificati on产品标识的保持，更换及记录控制程序procedure for product ide ntificati on and traceability 产品标识禾口可追溯性程序con formity of product 产品的符合性mon itori ng and measureme nt of product 产品的监督和测量product pla n 产品方案con trol procedure for product preservati on method of product release 产品放行方法con formity of product,product con formity product realizati on 产品实现pla nning of product realizati on产品实现策划【五】product characteristics 产品特性in put to product requirements产品要求的输入product status 产品状态final accepta nee of product 产品最后验收procedure 程序产品防护控制程序产品符合性program docume nts 程序文件procedure for con ti nual improveme nt of quality man ageme nt system持续改进质量体系程序adequacy 充分性storage locati on 存放地点【六】age ncy personnel 代理人员submissi on of tenders 递交标书adjustme nt 调整，调节statutory and regulatory requireme nts法律法规要求rework, vt 返工repair, vt 返修subc on tractor 分承包方annex 附录mproveme nt acti ons 改进措施【七】on-the-job training 岗位技能培训respon sibility of in dividual departme nt and post 各部门, 各岗位职责change identification 更改标记cha nge order nu mber 更改单编号process sheets 工艺单process specificati on 工艺规程procedure(process card) 工艺规程(工艺卡)process characteristics 工艺特性Job Description工种描述单Formatwork en viro nment 工作环境【八】impartiality 公正性supplier 供方supplier evaluati on procedure供方评价程序supplier provided special processes供方提供的特殊过程verification at supplier's premises供方现场验证supply cha in 供应链criteria for supplier selection, evaluation and re-evaluation 供应商选择、评估和再评估准则com muni cati on 沟通customer 顾客【九】customer property 顾客财产control procedure for customer property 顾客财产控制程序customer feedback 顾客反馈Customer Service Con tact Form顾客服务联系表customer cum muni cati ons 顾客沟通customer satisfacti on 顾客满意statistical an alysis of customer satisfacti on顾客满意度统计分析customer compla int 顾客投诉iden tificai on of customer requireme nts 顾客要求的识别man ageme nt review 管理评审【十】records from man ageme nt review管理评审记录man ageme nt review con trol procedure管理评审控制程序man ageme nt represe ntative 管理者代表specified limits of acceptability规定的可接受界限specified use 规定的用途process 过程complexity of processes 过程的复杂性mon itori ng and measureme nt ofprocesses operati on of process 过程的运行过程的监视和测量status of processes 过程的状态process approach 过程方法process con trols 过程控制process control docume nts 过程控制文件process performa nee 过程业绩appropriate ness 合适性cha nges to con tractor 合同的更改con tract review con trol procedure合同评审控制程序in ternet sales 互联网销售en viro nmen tai con diti ons 环境条件【十二】mono gram pragram requireme nts会标纲要要求type of activities 活动类型inf rastructure 基础建设inf rastructure 基础设施fun dame ntals and vocabulary 基础与词汇control of records 记录控制tech ni cal specificai on 技术规范process trace sheet 力口工跟踪单mon itori ng and measureme nt 监视和测量mon itori ng and measuri ng device监视和测量装置【十三】control of monitoring and measuring devices制check method 检查方法freque ncy of checks 检查频次calibrati on status 检定状态in specti on and test con trol procedure检验和试验控制程序iden tificati on procedure for in specti on and test status 验状态标识程序in specti on wit ness point 检验见证点in specti on hold point 检验停止点buildi ngs 建筑物delivery 交付【十四】post-delivery activities 交付后的活动delivery activities 交付活动in terface 接口accepta nee of con tract or orders接受合同或定单type of medium 介质类型experie nee 经验correcti on acti on 纠正措施Corrective action response time纠正措施答复时间，纠正措施响应时间man ageme nt procedure for corrective acti ons corrective acti on resp onse times纠正措施响应时间【十五】developme nt activity 开发活动监视和测量装置控检验和试纠正措施管理程序traceability mark 可追溯性标志objectivity 客观性Customer Service Log 客户服务记录簿control feature 控制特性，控制细节control features 控制细则periodic assessme nt of stock库存定期评估justificati on 理由routi ne 例程，惯例，常规in ternal com muni cati on 内部沟通【十六】in ternal audit 内部审核in ternal audit procedure 内部审核程序in ternally con trolled sta ndard 内控标准internal audit 内审results of internal and exter nal audits 内外部审核结果compete nee 能力trai ning 培训trai ning n eeds 培训需要evaluate 评价records of the results of the review评审结果的记录【十七】review output 评审输出review in put 评审输入Purchase Requisiti on 请购单authority 权限validati on 确认con cessi on 让步huma n resources 人力资源job trai ning of personnel 人员岗位培训qualificati on of pers onnel 人员资格equipme nt con trol procedure设备控制程序【十八】device type 设备类型order of desig n cha nges 设计更改通知单设计和开发控制程序desig n and developme nt con trol proceduredesig n and developme nt 设计开发desig n and developme nt pla nning设计开发策划con trol of desig n and developme nt cha nges设计开发更改控制desig n and developme nt review设计开发评审desig n and developme nt validati on设计开发确认desig n and developme nt outputs设计开发输出desig n and developme nt in puts设计开发输入【十九】desig n and developme nt verificati on设计开发验证desig n validati on 设计确认desig n docume ntati on 设计文件编制desig n accepta nee criteria 设计验收准贝Udesig n verificati on 设计验证audit program 审核大纲con duct of audits 审核行为audit criteria 审核准贝Uproducti on process control 生产过程控制producti on process con trol procedure生产过程控制程序【二十】producti on and service provisi on生产和服务提供control of producti on and service provisi on 生产和服务提供的控制validati on of processes for producti on and service provisi on 生产和服务提供过程的确认producti on order 生产令iden tificati on and traceability识别和可追溯性iden tificati on and traceability maintenance and replaceme nt 识别和可追溯性维护与替换in validate 使失效market survey 市场调研suitability 适宜性scope 适用范围【二^一】terms and defi niti ons 术语与定义an alysis of data 数据分析seque nee 顺序transfer of own ership 所有权转移system docume nt 体系文件statistical tech nique 统计方法outsource(vt) a process 夕卜包过程exter nal source 夕卜部来源docume nts of exter nal origi n 夕卜来文件【二十二】outsource, vt 夕卜协unique ide ntificati on 唯一的标识maintenance 维护Docume nt Cha nge Co ntrol 文件更改控制Request For Docume nt Change (RDC)文件更改需求单control of docume nts 文件控制docume ntati on requireme nts 文件要求enquiry 问询，询价field nonconfor mity an alysis现场不符合分析releva nee 相关性【二十三】in teracti on 相互作用detail design 详细设计，详图设计，零件设计，施工设计sales departme nt 销售部sales con tract 销售合同checklist 校验表，一览表，检查一览表calibrati on 校准submissi on of acti on pla ns行动计划的递交docume nted procedures 形成文件的程序docume nted stateme nt 形成文件的声明performa nee requireme nts 性能要求【二十四】licensee responsibilities许可证持有者责任accepta nee criteria 验收准贝U verificati on arran geme nt 验证安排verificati on results 验证结果customer focus以客户为关注点，以客户为焦点aware ness 意识in troduction 引言，概述，介绍no rmative referen ces 引用标准applicati on 应用visit to user 用户访问【二十五】review of requireme nts related to the product 有关产品的要求评审compete nt 有能力的effective ness 有效性determ in ati on of requireme nts related to the 与产品有关的要求的确定customer-related processes与顾客有关的过程preve ntive acti on 预防措施man ageme nt procedure for preve ntive acti ons 预防措施管理程序pla nn ed results 预期的结果inten ded use 预期的用途procedure for compete nee, kno wledge and training of pers onnel 员工能力，知识和培训程序【二十六】pers onnel training procedure员工培训程序support ing services 支持性服务fun cti ons 职能部门respon sibility 职责assig nment of respon sibility 职责分工workma nship 制造工艺manu facturi ng accepta nee criteria制造验收准则quality policy 质量方针quality programs 质量纲领quality man ageme nt system 质量管理体系【二十七】quality man ageme nt system pla nning 质量管理体系策划performa nee of the quality man ageme nt systemquality pla n 质量计戈Uquality records 质量记录quality objectives 质量目标quality audit 质量审核quality manual 质量手册quality problem han dli ng form质量问题处理单quality requireme nts 质量要求allocati on table of quality resp on sibilities 【二十八】resource man ageme nt 资源管理allocati on of resources 资源配置质量管理体系业质量职能分配表gen eral requireme nts 总要求，一般要求con stitue nt part 组成部件orga ni zati on 组织con ti nual improveme nt of the orga ni zati组织的持续改进on size of organi zati on 组织的规模Organi zati onal Diagram 组织机构图final accepta nee 最终验收work in structi ons 作业指导书。