2019届高三英语二轮复习书面表达专项练习(10)应用文写作-道歉信与投诉信含答案

应用文写作-道歉信与投诉信1、假设你叫李华,你的一个朋友Joe刚从美国归来,邀请你参加本周日在他家举办的生日聚会,但你不能参加,请你根据以下要点给他写一封道歉信:1. 表达想参加的意愿;2. 忙于准备遵义四中的第一次月考(Zunyi No.4 High School’s Monthly Exam 1);3. 由于感冒,身体不适;4. 表示歉意并另约时间。

注意:可适当添加细节以使行文连贯;词数100左右,开头和结尾已给,不计入总字数。

Dear Joe,I’m extr emely sorry to tell you that_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ ______________________________________________________________________________ Best wishes.Yours,Li Hua2、假如你是张莹,上周在外教Mr.John的口语课上使用手机被老师发现,手机被没收。

应用文写作-道歉信与投诉信1、假设你叫李华,你的一个朋友Joe刚从美国归来,邀请你参加本周日在他家举办的生日聚会,但你不能参加,请你根据以下要点给他写一封道歉信:1. 表达想参加的意愿;2. 忙于准备遵义四中的第一次月考(Zunyi No.4 High School’s Monthly Exam 1);3. 由于感冒,身体不适;4. 表示歉意并另约时间。

注意:可适当添加细节以使行文连贯;词数100左右,开头和结尾已给,不计入总字数。

Dear Joe,I’m extr emely sorry to tell you that_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ ______________________________________________________________________________ Best wishes.Yours,Li Hua2、假如你是张莹,上周在外教Mr.John的口语课上使用手机被老师发现,手机被没收。

高三统测小作文（投诉邮件）假如你是李华，最近你在某英文网站订购电影票时遇到了一些问题。

为此，你决定向该公司的客服进行投诉，内容包括：1. 网页设计不合理；2. 退款不及时;3. 希望问题尽快得到解决。

分析过程：体裁：投诉信【邮件】主要时态：投诉内容：客观事实 do、does，事情经过did人称：3 1注意：需要掌握专业词汇：与购票、网站界面设计、退款等相关的专业词汇。

需要语气控制：在投诉时表达不满，同时又需要保持礼貌性，需要在词语选择和句式结构上找到平衡。

文章框架分析第一段：介绍自己+引出难题第二段：描述具体问题+对自己影响第三段：表达期待或者问题尽快解决+感谢处理-------------------------------------------------------------------------------------------------------第一段相关词汇或者短语客户服务部：Customer Service Team邮件开头问候语：I hope this email finds you well.电影票：movie tickets通过你们的网站via your website购买 purchase经历麻烦事 experience difficulties第一段组成1）问候语2）介绍自己+概述什么情况下遇到麻烦事翻译下面句子。

我是李华，最近当我试图通过你们网站买电影票的时候遇到了难题。

【while 引导的主从句】My name is Li Hua, and I recently experienced difficulties while trying to purchase movie tickets via your website.开头其他表示方式【背诵】问候语，我想让你注意一个重要的问题，一个我最近在你们的服务/产品中遇到的问题。

I hope this message finds you well. I am reaching out to bring an important issue to your attention, one that I recently experienced with your service/product.我写这封信是为了正式解决一个关于最近购买/使用[产品/服务]的体验的问题，不幸的是，它并没有达到预期的标准。

高考英语应用文---投诉信、咨询信的写作第一篇：高考英语应用文---投诉信、咨询信的写作投诉信的写作开头: I am sorry to trouble you but I am afraid that I have to make a serious complaint.中间: 阐述问题发生的经过和引起的结果。

结尾: I would be very grateful if you could look into the matter seriously as soon as possible.And I am looking forward to an early reply.咨询信的写作开头：说明写信的目的我是……，暑期计划去做...。

如果您能告知一些必要的信息，我将不胜感激。

I am a …and planning to...this summer.I would be grateful if it’s so kind of you to gi ve me some essential information.中间：询问详情(1)首先，您能向我介绍一下……情况吗？First, could you please tell me something about your …?(2)其次，我想要知道...。

Second, I wonder if/whether/特殊疑问词+陈述语序的从句.(3)我也想要知道...！I would also like to know if/whether/特殊疑问词+陈述语序的从句.(4)如果你能告诉我..., 我将不胜感激。

I would be much obliged to you if you let me know....结尾：表示谢意，期盼回复如果您能回复，我将感激不尽。

I will appreciate it very much if you can give me a reply.第二篇：应用文写作——抱怨信、投诉信应用文写作——抱怨信、投诉信(A Letter of Complaint)应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。

高二英语合格考写作训练(道歉信)Learning aims1.To mastering the related words, phrases and sentences of the topic2.To practicing the letter of apology一. 必背单词1.___________vi. 道歉；辨2._____________ n. 辩解；道歉3.___________ adj. 无礼的，粗鲁的4. _____________ n.方便5.___________ adj. 方便的6._____________ n.不便7.___________ n. 错误8.______________ v. 解释；说明9.___________ n.麻烦10.______________ n. 遗憾11.__________ v. 移除；消除12. ______________ v. 原谅二. 必背短语（连线）1. make up for2. accept one’s sincere apology a. 因某事向某人致歉3. much to my regret b. 遵守承诺4. make an apology to sb. for sth. c. 盼望5. keep one’s word d. 弥补6. look forward to doing sth. e. 接受某人真诚的道歉7. apologize to sb. for sth. f. 让我深感遗憾的是8. miss the opportunity g. 错过机会三. 句子填空训练1. I am writing to __________ for having caused so much trouble for you.我写这封信是为了我给您带来的不便而道歉。

2. I do know that this is very __________and must have caused you much trouble.我知道我这样做非常的不礼貌，也给您带来了很多的麻烦3. I hope you could give me a chance to _______________ my fault.我希望你能给我个机会弥补这个错误。

. (安慰信)假定你是李华，你的美国朋友Tony因考试发挥失常，成绩不理想而情绪低落。

请给他写封信表示安慰，要点如下：1)表示难过和理解；2)找出错误原因并及时改正；3)鼓励他重拾自信，实现梦想。

Dear Tony,I’m sorry to hear that you didn’t do well in your exam and that you are very worried about your study. I qui te understand how you feel now.There is no doubt that we should keep a good state of mind. As we know, failure is the mother of success. We should spare no efforts to analyze the cause of failure,which could help us find out the mistakes we made and try to make up for the lack of knowledge and skills in those areas. Only in this way can we make progress in our study.I hope that by the time this letter reaches you, you’ll be feeling much better. Let’s work hard together and turn our dream into reality. Yours,Li Hu a假设你是李华，因弟弟生病住院不能参加Sarah下周四晚上的聚会，就请此给Sarah写一封道歉信。

优秀满分范文Dear Sarah,I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to（因为）the fact that （同位语从句）my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.Cordially, （sincerely）Li Hua假设你是李华，你的美国朋友Tom上个月来到北京学习。

应用文写作-道歉信与投诉信1、假设你叫李华,你的一个朋友Joe刚从美国归来,邀请你参加本周日在他家举办的生日聚会,但你不能参加,请你根据以下要点给他写一封道歉信:1. 表达想参加的意愿;2. 忙于准备遵义四中的第一次月考(Zunyi No.4 High School’s Monthly Exam 1);3. 由于感冒,身体不适;4. 表示歉意并另约时间。

注意:可适当添加细节以使行文连贯;词数100左右,开头和结尾已给,不计入总字数。

Dear Joe,I’m extr emely sorry to tell you that____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ Best wishes.Yours,Li Hua2、假如你是张莹,上周在外教Mr.John的口语课上使用手机被老师发现,手机被没收。

break my promise of going to the book store with you. （说明原因）I have just been informed that our class is going to hold an important meeting on Saturday afternoon---exactly the time we shall meet. What an awful coincidence! I feel so sorry about it. （另约时间）Now that I’m not able to be present on time, shall we choose another time? I’ll be available any time after the meeting. Will Sunday morning suits your convenience? If so, we can meet then and I’m sure we will have a good time together. （再次致歉）I make an apology again for not going to the book store with you as promised. I sincerely wish we can have fun next time.
I am terribly sorry to let you know that I can’t go to the bookshop with you on Sunday morning as we planned/as promised last week. I am writing to apologize for breaking my promise.

高考英语专题复习《求助信道歉信祝贺信》真题练习含答案1.（2022年天津市双菱中学高三期中）假设你是晨光中学的学生李津，你的泰国朋友Taralah于三周前给你发电子邮件，询问你寒假里的打算，但你因准备期中考试未能及时回复。

请根据以下要点给他回封邮件：1.道歉并解释未及时回信原因;2.你假期的打算(做兼职导游、旅行、做志愿者等)3.邀请对方来津过年。

4.注意：1. 词数不少于100;2. 可适当增加细节，以使行文连贯。

_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ ___________________________________________________【答案】Dear Taralah,I’m terribly sorry I couldn’t reply to your email which you sent me a week ago immediately , because I was so occupied with the final exams.As for the coming winter holiday, l will first do a part-time job in a fast-food restaurant. Not only will I earn some money but I will also gain some social experience through it. During the Spring Festival, I will visit my relatives with my parents and travel with my friends in the nearby scenic spots. This way, I can relax myself and appreciate the scenery of my home city.How about your plan? I sincerely invite you to come to Tianjin for the New Year.Yours, LiJin【导语】本篇书面表达属于应用文，要求考生给泰国朋友Taralah写一封邮件，说明未及时回信的原因并介绍自己寒假里的打算以及邀请他来津过年。

高考英语应用文写作指导一、道歉信（一）道歉信写作要点：1. 开门鉴赏，说明写信目的，真诚道歉2.说明道歉的合理原因并提出弥补措施或解决办法；3.再次表示道歉，请求谅解（二）道歉信常用句式表达：1.I feel awfully/terribly sorry about it and want to explain my reasons to you.对此我感到非常抱歉，我想向你解释我的原因。

2.I’m wiring to offer/express/convey my deep apologies for...我发电报是为了对……表示深深的歉意。

3.It is much to my regret that I can’t ...很遗憾，我不能……4.I sincerely hope you will understand my choice and accept my apology.我真诚地希望你能理解我的选择，并接受我的道歉。

5.I’m awfully sorry for the sudden change of the plan and feel it a great pity to miss the opportunity (to do sth).我对计划的突然改变感到非常抱歉，我对错过(做某事)的机会感到非常遗憾。

6.We planned to... unfortunately, I can’t make it. I’m writing to express/convey my heartfelt/deepest apology.我们计划……很遗憾，我去不了。

我写信是为了表达我衷心的歉意。

7.I’m writing to express/convey my heartfelt/deepest apology to you that I won’t be able to do sth.我写这封信是为了向你表达我最衷心的歉意，因为我不能做某事。

2022届高三二轮专题卷英语（十）应用文写作（感谢信、道歉信与邀请信）【范文解析】(2019·全国卷Ⅲ)假定你是李华，你校将举办音乐节。

请写封邮件邀请你的英国朋友Allen参加，内容包括：1. 时间；2. 活动安排；3. 欢迎他表演节目。

注意：1. 词数100左右；2. 可以适当增加细节，以使行文连贯。

____________________________________________________________________ ____________________________________________________________________写作思维模板Step 1 三审定题：审体裁、人称、时态Step 2 列明要点Step 3 斟词酌句：列关键词、重点短语和重要句型Step 4 衔接过渡：Step 5 润色升级: 仔细推敲, 用词升级Step 6 完美成篇：认真工整, 誊写在卷Dear Allen,You must have heard of the good news that a Music Festival is going to be held in our school. Since you take much interest in music, I am writing to invite you to participate in the festival with me.As scheduled, it will be held on the playground from 5 pm to 8 pm next Sunday. At that time, seated on the grass and enjoying the tasty food and drinks provided by sponsors, we will be fully absorbed in the fascinating performances. Furthermore, we also expect to see you on the stage. And I’d be more than delighted if you could come and share this joyful moment with me.Hopefully you can take this invitation into consideration. Looking forward to your early reply.Yours sincerely,Li Hua 【答案】Step 5 润色升级词汇提升1. approaching/upcoming2. hold3. take interest in4. participate in5. schedule6. more than句子整合1. will be held2. Sitting/Seated on the ground【写作模板】•感谢信模板与套用句式Dear _________,How is everything going? I’m writing to extend/express/deliver my sincere gratitude for _________(感谢的原因).Everyone agrees that it was you who _________(给出细节). Owing to your help with _________, I’ve made great progress in my work. If it had not been for your assistance in _________(对方给予的具体帮助), I fear that I would have been _________(没有对方帮助时的后果).Thank you again for what you’ve done. Please accept my gratitude.Yours sincerely,Li Hua•道歉信模板与套用句式Dear _________,How are you doing with your _________? I am terribly sorry to tell you that _________(道歉的原因).The reason is that _________(介绍事由)._________(进一步阐述理由). I hope that you can forgive me for my not keeping a promise. Can we make it another time when it’s convenient to both of us? How about _________(具体时间).Once again, sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.Yours sincerely,Li Hua•邀请信模板与套用句式Dear _________,A _________(具体活动名称) will be held at/in _________(地点) on _________(时间). I am writing to invite you to be a part of the members in this activity.The activity will start at _________(具体时间与详细地址). Present at the activity are _________(其他人员介绍). The details include _________. It will be followed by a _________(进一步的安排).We hope you will accept our invitation if it is convenient for you. /We’ll be more than delighted if you could take this invitation.Looking forward to your earliest reply.Yours,Li Hua【模拟演练】1毕业季也是感恩季，来自澳大利亚的Feinstein在她的网站上发起感谢信接力的活动。

应用文写作之道歉信专练道歉信道歉信——A Letter of Apology假定你是李华，与留学生朋友Bob约好一起去书店，因故不能赴约．请给他写封邮件，内容包括：1．表示歉意2．说明原因3．另约时间注意：1．词数100左右；2．可以适当增加细节，以使行文连贯。

高级范文：Dear Bob,I am terribly sorry for not being able to keep my appointment to accompany you to the bookstore as scheduled. I'm writing to convey my heartfelt / genuine apology for breaking my promise.It's because I have an important meeting to attend that I have no alternative but to miss the valuable chance. As you know,I have been looking forward to going to the bookstore with you since we made the appointment. Unexpectedly, the classmate who should have attended the meeting suddenly fell ill. I hope that the unexpected change will not ca use you too much trouble. If it’s convenient for you, let's meet at 8:30 a.m. on Saturday outside the school gate. If not, let me know what time suits yo\u best. I should be available any time after school next week.Once again, I am sorry for any inconve nience caused.Yours, Li Hua假如你是李华，你们的外教课每天都有一个“Daily Report”，明天刚好轮到你展示，但是你因故不能按时展示，请根据以下要点用英语给你的外教老师David写一封电子邮件;要求：1.表示歉意;2.解释原因;3.请求调整时间注意:1.词数100左右;2.可适当增加细节，以使行文连贯。

2. 请接受我真诚的道歉。
2. Please accept my sincere apology.
3. 对于我说的话/做的事，我确实感到很抱歉。但 请相信，我并非故意要…… 3. I am indeed very sorry for what I said/did, but please believe I had no intention to… 4. 我真心希望你能理解我的处境/设身处地地为我 考虑，并接受我的道歉。 4. I sincerely hope you can understand my situation/ think in my position and accept my apology. 5. 对于造成的不便我再次表示歉意。 5. Once again, I am sorry for any inconvenience caused.
it
the next week. Unfortunately yesterday until I
when
came back to my room, it was nowhere to be found. I promise to pay for the lost of the book.
loss
I know money cannot cover the loss and I am∧ blame. I will go to your place in Thursday to
on
afternoon to talk over the compensation(赔偿) for the missed book.
missing
I apologize again for any inconveniences or

备战新高考英语满分作文万能模板书信之投诉信和道歉信距离高考还有一段时间，不少有经验的老师都会提醒考生，愈是临近高考，能否咬紧牙关、学会自我调节，态度是否主动积极，安排是否科学合理，能不能保持良好的心态、以饱满的情绪迎接挑战，其效果往往大不一样。

以下是本人从事10多年教学经验总结出的以下学习资料，希望可以帮助大家提高答题的正确率，希望对你有所帮助，有志者事竟成！养成良好的答题习惯，是决定高考英语成败的决定性因素之一。

做题前，要认真阅读题目要求、题干和选项，并对答案内容作出合理预测;答题时，切忌跟着感觉走，最好按照题目序号来做，不会的或存在疑问的，要做好标记，要善于发现，找到题目的题眼所在，规范答题，书写工整;答题完毕时，要认真检查，查漏补缺，纠正错误。

总之，在最后的复习阶段，学生们不要加大练习量。

在这个时候，学生要尽快找到适合自己的答题方式，最重要的是以平常心去面对考试。

英语最后的复习要树立信心，考试的时候遇到难题要想“别人也难”，遇到容易的则要想“细心审题”。

越到最后，考生越要回归基础，单词最好再梳理一遍，这样有利于提高阅读理解的效率。

另附靠前30天复习方法。

应用文写作是测试学生语言交际能力和语言运用能力的有效题型。

学生只有熟悉并掌握常见的应用文类型及其涉及的写作要点和常用句式，才能结合具体的写作语境提炼出写作的全部要点。

下面是天学英语教研团队给出的各个习作类型的常规要点和常用句式，以帮助学生攻克难关，取得高分。

投诉信【题型分析与写作方法】题型分析：在生活中，人们通常用写投诉信的方式解决消费利益受损、正常生活和工作受到干扰等问题。

投诉信与普通书信的格式基本相同。

但要注意的是，写投诉信的目的是解决问题而不是泄愤，因此写信时一定要注意态度诚恳、直截了当。

投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地陈述事情发生的经过，切记不要夸大其词；指出问题引发的后果，提出批评及处理的意见或敦促对方采取措施，或者提出所希望的赔偿以及补救方式。