1.0目的(Purpose)確定本司是否已經正確理解了客戶工程設計記錄和規范的所有要求,并保證在實際生產過程中,具有持續滿足這些要求的潛能 .To make sure whether we can understand all of customers’ engineering design record and standard requirem ent. We also can assure that we have potential to keep customers’ requirement during the real process of production.2.0范圍(Scope)適用於本公司向客戶提交生產件(生產材料、生產件和維修件)過程的控制.如客戶不要求按QS9000提交PPAP,則依客戶要求作業.It is applied to control the process of production parts ( production material, production parts and repaired parts ) approved by customers.if the customer don't require us to submit the PPAP accord to the QS9000,we will accord to the customer.3.0定義(Definitions)3.1 生產件: 生產現場使用的工裝治具﹑過程﹑材料﹑操作者﹑環境和過程參數 .Production parts: The fixture, process, material, operator, environment and the parameter of process used in the line3.2 新產品: 廠內從未打樣或生產過,或亦無與其類似的產品(包括規格﹑性能及外觀) .New product: The product never produce or trial run in our company, we also don’t have any similar pr oduct ( including spec, function and aspect ).4.0職責(Duties)4.1專案工程(PM): 成立新產品負責小組﹑召開新產品說明會﹑新產品生產安排與跟催﹑異常處理及內部PPAP所有項目的審核 .PM: To build the new product project team, hold new product announcement meeting, arrange new product produce schedule and track, handle abnormality and handle all internal items of PPAP audit.4.2生技課: BOM建立﹑GERBER的分析確認﹑線路圖分析﹑來料確認﹑首樣CHECK、產品測試規划﹑測試人員訓練﹑設備請購與確認.PE: Build BOM, analyze Gerber and schematic, check incoming material and first product, plan product testing, train testing staff, apply and confirm fixture.4.3工業工程: 組裝過程﹑量具﹑操作規范制定和技朮參數制定 .IE: Define the standard of operation, procedure of assembly, fixture and set up the parameter of technology4.4生產: 包括SMT課,AI課及MI課,其職責是操作規范﹑技朮參數﹑執行以及組裝過程的驗証.PD: include SMT, AI and MI, their duties include the standard of operation, examine and execute the process of assembly, and the parameter of technology4.5品保: 進料確認及其操作規范的驗証與監督,SPC和GR&R 之推行與實施以及客訴基板維修.QA: incoming material inspection and audit, execute SPC and GR&R,and repairing the product that customers complain .4.6企划: 料況追蹤確認﹑生產安排及出貨日期的排定 .PMC: Checking Material shortage, production schedule and shipping date4.7采購: 材料的訂購及追蹤作業 .PUR:material purchase and tracking4.8文管中心: 相關文件的發行及管制 .DCC: Related document release and control5.0作業流程(Flow Chart)PPAP作業流程圖參見附件1 .The flow chart of PPAP. See the attachment 16.0作業程序(Work Procedures)6.1 PPAP 提交時機The timing of PPAP本公司將對下列情況獲得客戶產品批准部門的完全批准:We should get customer’s approval when the following situations happen.6.1.1一種新的零件或產品.A new material or product6.1.2.對以前提交零件不符合的糾正.Correcting the former material wrong spec.6.1.3.由于設計記錄﹑規范或材料方面的工程更改引起產品的改變.Product change due to the record of design, regulation or material’s engineering change6.1.4.客戶通知和提交要求的任一種情況.Either c ustomer’s notice or submit requirement6.1.4.1客戶通知 customer notification本公司將<表一>中列出的任何設計和過程更改通知客戶產品批准部門,由客戶產品批准部門決定是否提交PPAP批准.In sheet 1, company list any design and process change that need to notice the department of customer product approval. The department of customer product approval decide If its need to approve by PPAP<表一> Sheet 16.1.4.2 客戶提交要求The request to submit custom若為<表二>情況之一,本公司在首批產品發運前提交PPAP批准,除非客戶負責產品批准的部門放棄了該要求. 不論客戶是否要求正式提交,本公司會在需要時對PPAP文件中的所有適用的項目進行評審和更新,并由PM經理作為內部PPAP之提交客戶, 擔任PPAP所有項目的審核,以反應生產過程的情況. 經客戶批准的PPAP文件必須包括客戶產品批准部門負責核准特許人員的姓名和日期 . 若客戶不要求提交PPAP中某個或某些要求項目時,則本公司保留客戶不要求提交的証據, 本公司不作提交. 若客戶要求在生產件批准前進行FMEA 評審和批准,則提交.If one of the situation in sheet 2, our company will submit PPAP to customers for approval before first batch be produced, un less customer’ department which responsible to approve product gives up the request. Whether customer ask for a formal submission or not, we will review and renew all suitable items that listed in PPAP if necessary. Then, PM manager will be the internal customer for PPAP submission and responsible to audit all PPAP’s items and reaction the situation of production process. The PPAP which approved by customers should includin g the name of staff who responsible to approve product in customer product approval department and date. If customers don’t request one or more items in PPAP, our company will keep the evidence to prove customers don’t need it and our company won’t submit it. If customers request to review and approve FMEA before Production Part Approve, our company will submit it.6.1.4.3客戶不要求通知的情況The situation that customers don’t need to be notice在<表三>中所描述的情況不要求通知客戶和提交.本公司有責任跟蹤更改和/或改進并更新任何受到影響的PPAP文件.但是,任何情況下,一旦影響到客戶對裝配性﹑成型﹑功能﹑性能和/或耐久性的產品要求,則本公司要求通知客戶.The situation that customer don’t need notice and submission which listed in sheet 3. Our company is responsible to track, revise or improve PPAP. However, once the change affects the product requirement for assembly, shaping, function, durability or performance in any situation, we have to notice customers.6.2 PPAP提交等級確定 To decide the rank of PPAP submission6.2.1 客戶提交要求----証據的等級The requirement of customer submission---the rank of evidence6.2.1.1客戶要求提交PPAP時,本公司會由PM按客戶要求的等級,提交該等級規定的項目和/或記錄,具體提交等級如下:Our company will submit the required items and record based the rank of customer request when customers ask for PPAP. The rank as bellows:等級1 ---- 只向客戶提交保證書(對指定的外觀項目,還應該提供一份外觀批准報告);Rank 1—only submit warranty to customer (beside the assigned outlook items, we should provide a outlook approval report)等級2 ---- 向客戶提交保證書和產品樣品及有限的支持數據;Rank 2 – Providing warranty, sample and the limited support statistics等級3 ---- 向客戶提交保證書和產品樣品及完整的支持數據;Rank 3—Providing warranty, sample and the completed support statistics.等級4---- 提交保證書和客戶規定的其它要求;Rank 4—Providing warranty and other requirement of customer regulation等級5---- 在本公司制造廠備有保證書﹑產品樣品和完整的支持性數據以供評審.Rank 5—There have warranty, sample, and the completed support statistics in our factory for customers review 6.2.1.2若客戶負責產品批准部門沒有其他的規定,則本公司使用等級3作為默認等級 .If the customers’ product approval department no other regulation, we will use rank 3.6.3 保存/提交資料本公司PPAP保存/提交資料之項目參見“PPAP 保存/提交資料確認表”.PPAP 保存/提交資料確認表6.4試產前資料收集The information collection before trial run試產依《產品質量先期策划程序》和“PPAP 保存/提交資料確認表”,進行試產前資料的准備工作 .Trial run should follow up Procedure of Advanced Product Quality Planning and “PPAP Preservation/ Proposition Checking Sheet” to do theinformation preparation before trial run6.5 試產及相關資料收集Trial run and related information collection6.5.1 新產品作業依《產品質量先期策划程序》和“PPAP 保存/提交資料確認表”進行相關收集資料.New product operation should follow up Procedure of Advanced Product Quality Pplanning l planned “PPAP Preservation/ Proposition Checking Sheet” to collect related information6.5.2 已生產過的產品依《過程控制程序》作業,并收集相關資料.Product that has bee procedure should follow up the Procedure of Process Control to collect related information6.6 PPAP資料整理PPAP information arrangements當客戶要求提交時,則將客戶所需資料經產品專案主導者核准後透過PM傳給客戶;若客戶未要求 ,則經本公司內的顧客代表(即PM經理)批准,并在相關單位妥善保存.When customer request parts approval, project leader approve the report that customer need and pass it to PM, and then PM fax it to customer, If customers don’t request it, it just need internal repres en tative’s (PM) approval and is kept in the related Department properly.6.7零件提交狀態The status of parts approval6.7.1 提交總則:生產件經客戶批准之后,對於客戶針對提交所作出的處理結果,本公司會持續改進,保証將來的生產持續滿足客戶的所有要求 .The general rules of submission: After parts approved by customer, our company will keep improve based on customers’ solution for submission and assure our production will keep satisfying customer request in the future.6.7.2 客戶PPAP狀態The status of customer’s PPAP6.7.2.1完全批准. 是指該零件或材料滿足客戶所有的規範和要求.當PPAP完全批准時,本公司可根據客戶計劃部門的安排按批量發運產品.Completed Approval: The parts or material can satisfy all of customer’s standard and requirement. When PPAP be approved compl ete, we can ship product by batch according customer plan department’s schedule6.7.2.2臨時批准:PPAP臨時批准時,則按客戶要求作業,并確認臨時批准原因,再作重新提交作業,以獲得“完全批准”.Temporary Approval: When PPAP is approved temporary, we should follow up customers’ requirement and check the reason of temporary approval. And then, we submit the PPAP again to get the completed approval.6.7.2.3拒收: PPAP拒收時,則需與客戶確認原因及后續處理方式,按客戶的處理方式作業,並將更改的產品PPAP重新提交客戶批准.Reject: When customers reject PPAP, we should confirm with customer about the reason of rejection and follow up customers’ operation.And then revised PPAP and submit to customer for approval.6.8 提交批准之PPAP資料的保存The preservation of PPAP information6.8.1無論提交的等級如何,生產件批准記錄的保存均須按《質量記錄控制程序》的相關規定執行, 保存時間必須為該零件在用時間 ..No matter which rank of PPAP submission is, the preservation of PPAP should follow up Procedure of Quality Record Control and the preservation time should be the time the component is using in hand6.8.2本公司確保在新零件的PPAP文件中包括或引用了來自被替代零件PPAP文件中的適用的PPAP記錄.Our company assures the PPAP of new parts include or quote the PPAP record in substitute parts PPAP6.9當客戶對生産件認可有特殊特性要求時，按客戶的要求執行，由PM組織落實。
