关于旅行社的英文词汇、对话、短语travel agency

有关旅行社英语口语对话如果想要出国旅游，那就有必要学习一些常用旅游英语口语。

下面店铺为大家带来有关旅行社英语口语对话，欢迎大家学习!旅行社英语口语对话1Desk clerk: Good moming.may I help you?接待员：早上好，我可以帮您吗?Traveler: We'd like to take a tour to Florence.游客：我们要去佛罗伦萨。

Desk clerk: That's a beautiful city.Whon do you want to go there?接待员：那是个非常漂亮的城市，你们什么时候去?Traveler: We have got a 2 weeks' vocation and we plan to leave on Thursday.游客：我们有两周的假期，打算周四就去。

Desk clerk: Then please have a look at the table.there are so many plans.接待员：那就请过来看看这张表吧，这里有很多的方案可供选择。

旅行社英语口语对话2Desk clerk:Is there anything I can do for you?接待员：我能帮您做些什么吗?Traveler:I would like to go to Europe for a visit? Can you recommend me an interesting city?游客：我想去欧洲旅行，你能给我介绍个有趣的城市吗?Desk derk: Why not go to Paris? It's famous for Arch of Triumph.Eiffel,versailles and place de la Concorde.接待员：为什么不去巴黎呢?它因凯旋门、艾菲尔铁塔、凡尔赛宫和协和广场而闻名。

旅游专有名词英文在旅游行业中，有许多专有的名词术语是英文，了解这些名词术语可以帮助我们更好地理解旅游相关的信息。

下面列举了一些常见的旅游专有名词以及它们的英文释义：1. Travel Agency - 旅行社Travel agency is a business that provides services for travelers. It typically offers tour packages, transportation, accommodation, and other related services.2. Tourist Attractions - 旅游景点Tourist attractions are places that are popular with tourists, such as historical sites, natural landmarks, amusement parks, etc.3. Itinerary - 行程安排An itinerary is a detailed plan of a journey, including information about the destinations to be visited, transportation, accommodation, and activities.4. Visa - 签证A visa is an official document issued by a country’s government that allows a traveler to enter the country for a specific period of time and for a specific purpose.5. Passport - 护照A passport is an official document issued by a government that certifies the identity and nationality of the holder and allows them to travel internationally.6. Tour Guide - 导游A tour guide is a person who leads and provides information to tourists during their travels, highlighting points of interest and explaining local customs and history.7. Souvenir - 纪念品A souvenir is a memento or keepsake that travelers purchase to remember their trip, such as postcards, keychains, or local handicrafts.8. Baggage - 行李Baggage refers to the luggage or personal belongings that travelers carry with them during their trip.9. Hotel - 酒店A hotel is an establishment that provides accommodation, meals, and other services for travelers in exchange for payment.10. Booking - 预订Booking refers to the process of reserving and confirming travel-related services, such as flights, hotels, tours, and transportation.以上是一些常见的旅游专有名词的英文释义，了解这些名词可以帮助我们更好地沟通和理解旅游相关信息，同时也有助于提升旅行的体验和顺利度。

旅行机构词汇旅行社：travel agency报价：quotation包价旅游：package tour团体旅游：group tour散客：individual tourist住宿：accommodation膳食：meals交通：transportation游览：sightseeing衣食住行：clothing, meals, accommodation/shelter, transportation国际旅行社 international travel service旅游管理局 tourist administration bureau旅行社 travel agency /travel service旅游公司 tourism company 目的地 destination自然景观 natural scenery/attraction人文景观 places of historic figures and cultural heritage团体旅游 group tour包价旅游 package tour春游 spring outing秋游 autumn outing/fall excursion假日游 vacation rip蜜月旅行 honeymoon tour/bridal tour境外旅游 overseas tour一日游 one-day sightseeing持证导游 licensed tourist guide导游翻译 guide interpreter实习导游 student guide导游手册 tourist brochure自然景观 natural scenery人文景观 places of cultural and historical interest旅游景点 tourist attractions /scenic spots山水风光 landscape /scenery with mountains and rivers名山大川 famous mountains and great rivers名胜古迹 scenic spots and historical sites避暑胜地 Summer resort度假胜地 holiday resort避暑山庄 mountain resort国家公园 national park古建筑群 ancient architectural complex洞穴 cave岩洞 cavern溶洞 water-eroded cave石灰石洞 limestone cave石笋 stalagmite钟乳石 stalactite瀑布 waterfall /cascade温泉 hot spring/ the thermal spring陵墓 emperor's tomb/mausoleum古墓 ancient tomb石窟 grotto楼 tower /mansion台 terrace亭阁 pavilion塔 tower /pagoda廊 corridor石肪 stone boat堤 causeway点：spot, site, resort, destination旅游景点/名胜景点：tourist attraction/destination, scenic spot避暑胜地：summer resort避暑山庄：mountain resort名胜古迹：scenic spots and historical sites山水风光：landscape亭阁：pavilion殿堂：hall陵墓：tomb, mausoleum关：pass石窟：grotto旅游常用成语口译词汇络绎不绝：an endless stream美不胜收：too many beautiful things to be appreciated at once闻名遐迩：known far and wide墨客骚人：famous men of letters奇峰异石：picturesque peaks and rocks奇花异草：exotic flowers and herbs名山大川 famous mountains and great rivers名胜古迹 scenic spots and historical sites佛教名山 famous Buddhist mountain五岳 five great mountains避暑山庄 mountain resort 自然保护区 nature reserve度假胜地 holiday resort避暑胜地 summer resort国家公园 national park旅游景点 tourist attraction。

旅游观光英语词汇旅游观光常用英语词汇“旅”是旅行，外出，即为了实现某一目的而在空间上从甲地到乙地的行进过程；“游”是外出游览、观光、娱乐，即为达到这些目的所作的旅行。

二者合起来即旅游。

所以，旅行偏重于行，旅游不但有“行”，且有观光、娱乐含义。

以下是小编为大家收集的旅游观光常用英语词汇，仅供参考，欢迎大家阅读。

旅游观光英语词汇11.国际旅行社 international travel service2.旅行社 travel agency /travel service3.旅游公司 tourism company 石窟 grotto4.团体旅游 group tour 温泉 hot spring5.春游 spring outing 皇陵 emperor's tomb6.秋游 autumn outing/fall excursion7.蜜月旅行 honeymoon tour/bridal tour8.境外旅游 overseas tour 亭阁 pavilion9.一日游 one-day sightseeing10.自然景观 natural scenery11.旅游景点 tourist attractions/scenic spots12.山水风光 landscape 莲花池 lotus pond13.名胜古迹 scenic spots and historical sites14.避暑胜地 summer resort15.皇城 imperial city16.度假胜地 holiday resort17.避暑山庄 mountain resort18.古建筑群 ancient architectural complex19.瀑布 waterfall/cascade 塔 tower/pagoda20.湖心亭 mid-lake pavilion21.水榭 waterside pavilion22.天主教大教堂 cathedral23.佛教圣地 Buddhist sacred land24.御花园 imperial garden25.行宫 temporary imperial palace26.出土文物 unearthed cultural relics27.兵马俑 the Qin terracotta army/the terracotta warriors and horses旅游观光英语词汇21.cancellation 取消预定2.imperial suite 皇室套房3.presidential suite 总统套房4.suite deluxe 高级套房5.junior suite 简单套房6.mini suite 小型套房7.honeymoon suite 蜜月套房8.penthouse suite 楼顶套房9.unmade room 未清扫房10.on change 待清扫房11.valuables 贵重品12.room rate 房价13.standard rate 标准价14.en-suite 套房15.family suite 家庭套房16.twin room you 带两张单人床的`房间17.double room 带一张双人床的房间18.advance deposit 定金19.reservation 订房间20.registration 登记21.rate sheets 房价表22.tariff 价目表23.porter 行李员24.luggage/baggage 行李25.registered/checked luggage 托运行李26.light luggage 轻便行李27.baggage elevator 行李电梯28.baggage receipt 行李收据29.trolley 手推车30.storage room 行李仓31.briefcase 公文包32.suit bag 衣服袋33.travelling bag 旅行袋34.shoulder bag 背包35.trunk 大衣箱36.suitcase 小提箱 tag 标有姓名的标签38.regular flight 正常航班39.non-scheduled flight 非正常航班40.international flight 国际航班41.domestic flight 国内航班42.flight number 航班号43.airport 机场44.airline operation 航空业务45.alternate airfield 备用机场nding field 停机坪47.international terminal 国际航班候机楼48.domestic terminal 国内航班候机楼49.control tower 控制台50.jetway 登机道51.air-bridge 旅客桥52.visitors terrace 迎送平台53.concourse 中央大厅54.loading bridge 候机室至飞机的连接通路55.airline coach service 汽车服务56.shuttle bus 机场内来往班车。

旅行社与顾客之间旅游英语对话范例含翻译旅行社代表（Agent）：Hello! Welcome to our travel agency. How may I assist you today?你好！欢迎来到我们的旅行社。

我今天能为您提供什么帮助？顾客（Customer）：Hi, I'm planning a vacation and I'm interested in some travel packages. Could you provide me with some information?嗨，我正在计划度假，对一些旅行套餐很感兴趣。

您能给我提供一些信息吗？旅行社代表：Of course! We have a variety of packages available. Are you looking for a specific destination or type of vacation?当然可以！我们有各种各样的套餐可供选择。

您是在寻找特定的目的地还是某种类型的度假？顾客：I'm interested in a beach destination, perhaps somewhere with cultural attractions as well. Do you have any recommendations?我对海滨目的地很感兴趣，也许是那种有文化景点的地方。

您有什么推荐吗？旅行社代表：Certainly! We have a fantastic package for Bali, Indonesia. It offers beautiful beaches, rich cultural experiences, and various water activities. Would you like more details on that?当然！我们有一份精彩的印度尼西亚巴厘岛套餐。

旅行社的英文单词单词：travel agency1.1 词性：名词1.2 中文释义：旅行社，为旅行者安排旅行相关事宜的商业机构1.3 英文释义：A business that makes arrangements for travelers, such as booking flights, hotels, and tours.1.4 同义词：tour operator---2. 起源与背景2.1 词源：“travel”源于古法语“travail”，表示辛苦、劳作，后来逐渐有了旅行之意；“agency”源于拉丁语“agens”，意为行动者、代理者。

组合起来表示从事旅行相关代理业务的机构。

2.2 趣闻：在过去，旅行社主要通过纸质宣传册和电话来推广旅游产品。

如今随着互联网的发展，线上旅行社蓬勃兴起，人们可以更便捷地在网上预订各种旅行服务。

---3. 常用搭配与短语3.1 短语：- book through a travel agency：通过旅行社预订例句：We decided to book our honeymoon trip through a travel agency.翻译：我们决定通过旅行社预订我们的蜜月之旅。

- travel agency brochure：旅行社宣传册例句：The travel agency brochure introduced many exotic destinations.翻译：旅行社宣传册介绍了许多充满异国情调的目的地。

- local travel agency：当地旅行社例句：The local travel agency offers some special tours around the city.翻译：当地旅行社提供一些城市周边的特色旅游线路。

---4. 实用片段（1）. “I'm planning a trip to Europe. Should I go to a travel agency or book everything online by myself?” asked Tom. His friend replied, “Well, a travel agency might be able to give you some professional advice and take care of all the details for you.”翻译：“我正在计划去欧洲旅行。

旅行社英语单词旅行业发展迅速，越来越多的人选择出游，而出游所需要掌握的旅行社英语单词也随之增多。

英语是旅行业中应用最广泛的一种语言，因此要想在旅游行业取得成功，有必要掌握常用的旅游英语单词。

常见的旅行社英语单词有：travel agency（旅行社）、tourist （游客）、package tour（跟团游）、self-guided tour（自助游）、tour guide（导游）、hotel（酒店）、resort（度假村）、ticket（票务）、airline（航空公司）、railway（铁路）、cruise（游轮）、transportation（交通）、destination（目的地）等。

旅行社英语单词在实际操作中也十分重要，比如我们可能会用到flight（航班）、itinerary（行程安排）、driving（开车）、bus（巴士）、directions（方向）、boarding（登机）、check-in（登记入住）等。

此外，旅游行业中还有一些特殊的旅行术语，例如high season （旺季）、low season（淡季）、peak season（高峰期）、peak period （高峰期）、peak season rate（高峰期价格）、discount rate（折扣价格）、itinerary（行程安排）、security（安全）等。

旅行社英语单词的熟练运用对旅行行业从业者及有兴趣学习旅游英语的人都有很大的帮助，能加速旅游英语学习，提高旅游服务质量，使旅行者办理旅行事宜更加便捷高效。

除了学习旅行社英语单词以外，要想熟悉英语，还要多读多练，把掌握的单词实践回归到日常生活中，多听多记，不断完善英语基础，把握句子的组成，多多积累，多多总结。

通过日常的学习，旅游英语可以轻松掌握，使自己充分成为旅游行业优秀人才。

Unit 4 Travel AgencyPre-reading: discussion:1.what are the main tasks of travel agency?2.what are the indispensable prerequesite for a travel agency toset up?3. Background information旅行社英语名称：travel agency 或travel bureau 旅行社，是指有营利目的，从事旅游业务的企业。

本条例所称旅游业务，是指为旅游者代办出境、入境和签证手续，招徕、接待旅游者，为旅游者安排食宿等有偿服务的经营活动。

与船票），套装行程，旅行保险，旅行书籍等的销售，与国际旅行所需的证照（例如护照、签证）的咨询代办。

最小的旅行社可能只有一人，最大的旅行社则全球都有分店。

从旅行社衍生的职业有：领队、导游、票务员、签证专员、计调员（旅游操作）等。

经营旅行社是必须要持有当局发出的有效牌照，并且必须是某指定旅行社商会的会员才能经营旅行团。

外联OP即业务员，地接社外联OP，面对的是组团部，接待组团社交给团队；组团社的外联OP，面对的直接是客人，如企业、个人有外出旅游需求的人士；同业散客的外联OP，客户同样是组团社。

计调计调，是旅行社特有的一个岗位，根据旅游要素，分为大交通（票务）、景区、用餐、用车、住宿等各项专业分工后，可分为房调、车调、票务计调等。

设立的条件设立旅行社，应当具备下列条件：申请设立旅行社，经营国内旅游业务和入境旅游业务的，应当具备下列条件:（一）有固定的经营场所；（二）有必要的营业设施；（三）有不少于30万元的注册资本。

编辑本段旅行社的注册资本第七条旅行社的注册资本，应当符合下列要求：（一）国际旅行社，注册资本不得少于150万元人民币；（二）国内旅行社，（30万元注册资金）和质量保证金（20万元现金）。

国外旅行社的分类国外旅行社的分类主要是指欧美国家中旅行社的分类。

旅行社用英语怎么说旅行社，世界旅游组织给出的定义为“零售代理机构向公众提供关于可能的旅行、居住和相关服务，包括服务酬金和条件的信息。

旅行组织者或制作批发商或批发商在旅游需求提出前，以组织交通运输，预订不同的住宿和提出所有其他服务为旅行和旅居做准备。

那么你知道旅行社用英语怎么说吗?下面来学习一下吧。

旅行社英语说法1：travel agency旅行社英语说法2：travel bureau旅行社的相关短语：中国旅行社协会 CATS ; China Association of Travel Services美国亚洲旅行社AMERICA ASIA Travel Center ; SUPER VACATION印度旅行社协会TAAI ; India T our Operators Association ; Travel Agents Association of India全服务旅行社 Agencia de servicio completo批发旅行社 Agencia de viaje mayorista蜜月旅行社 Honeymoon Tour曾兄弟旅行社Chan Brothers Travel ; CHAN BROTHERS TRAVEL PTE LTD ; CHAN BROTHERS旅行社企业 Travel Agencies ; travel agency enterprise ; travel agency enterprises ; travel businesses旅行社的英语例句：1. Cheap flights are available from budget travel agent from £240.收费低廉的旅行社可以提供240英镑起的低价机票。

2. Travel agents charge 1 per cent commission on sterling cheques.旅行社对英镑支票收取1%的服务费。

Glossary1.Accreditation: Approval by conferences or associations allowing the sale of tickets and othertravel services.2.Affinity Group: An organization, formed for virtually any purpose other than travel, whichsubsequently elects to sponsor group travel programs on scheduled or charter aircraft and qualifies for certain group travel privileges.3.Agent: A person authorized to sell the products or services of a supplier.4.Agent Reporting Agreement: An agreement between travel agents and airlines, via the AirlinesReporting Corporation, which specifies the rights and obligations of both parties.5.Airlines Reporting Corporation (ARC): Formed by the Air Transport Association to preserveessential domestic services performed by the Air Traffic Conference prior to deregulation; as a regulatory association for travel agents, ARC establishes agency requirements with respect to professional personnel standards, agency accessibility to the public, and financial and security standards.6.Airline Tariff Publishing Company (ATPCO): A company jointly owned and operated by airlinesto consolidate, publish, and distribute fares and cargo rates, along with associated rules, to the travel industry.7.Air Traffic Control: A service operated by appropriate authority to promote the safe, orderly, andexpeditious flow of air traffic.8.Air Transport Association (ATA): The trade association representing all scheduled airlines in theUnited States under whose jurisdiction the Airlines Reporting Corporation was established after the dissolution of the Civil Aeronautics Board.9.Airbus (Aerial Bus): A jumbo jet carrying twice as many people as a 707 or DC-8 andspecializing in short-and medium-length trips.10.Airline Codes: The system of abbreviations for airlines, airports, fares, and so on used by airlinesand travel agents throughout the world.11.Airline Deregulation: By the federal law enacted in 1978, the elimination of the CAB andgovernmental regulation of the airlines and other suppliers with regard to routes, fares, and other specifics.12.All-Expense Tour: An inclusive tour that includes many services for a stated price; probablymost, if not all, meals, sightseeing, taxes, tips, and extras.13.American Automobile Association (AAA): An organization that provides its members with avariety of services –travel information, maps, highway and legal services, insurance, trip planning, and so on – related to owning and operating automobiles. AAA also operates a multi-branch retail travel agency organization.14.American Plan (AP): A meal plan that includes three meals daily with the price ofaccommodations.15.American Society of Travel Agents (ASTA): A trade association of U.S. and Canadian travelagents and tour operators.16.Amtrak: The name used by the National Railway Passenger Corporation, A quasi-publiccorporation established by Congress in 1971 to assist the declining railroad industry.17.APOLLO: The computer reservation system developed by United Airlines and introduced in1976.18.ARC Industry Agents’ Handbook: Published by the Airlines Reporting Corporatio n for travelagents, the handbook specifies the requirements to become an ARC Industry Agent and provides guidelines and procedures for appointment.19.Area Settlement Plan: A system of banks authorized by the ARC through which travel agents andapproved suppliers report and remit airline tickets.20.Association of Retail Travel Agents (ARTA): A trade association of American travel retailers.21.Association of Retail Travel agents (ARTA): A trade association of American travel retailers.22.Automated Ticket Machines (ATM): Automated vending machines selling computer airlinetickets, generally located in airport terminals.23.Average Room Rate: Total revenues from room sales in a hotel, or collective room revenues of adestination, divided by the total number of available rooms. Average room rates may be computed on a daily basis for an individual property or an annual or seasonal basis for a destination.24.Back-to-Back: Describing a program of multiple air charters between two or more points witharrivals and departures coordinated to eliminate aircraft deadheading and waiting; that is, when one group is delivered at a destination, another is ready to depart from that point.25.Bed and Breakfast (B&B): A meal plan that includes breakfast with guest house or other lodgingaccommodations.26.Bermuda Plan (BP): Hotel accommodations with a full, American-style breakfast included in theprice of the room.27.Bonding: the purchase, for a premium, of a guarantee of protection for a supplier or a customer.In the travel industry, certain bonding programs are mandatory: For example, ARC insists that travel agents be bonded to protect the airlines against defaults.28.Bucket Shops: Firms selling heavily discounted air tickets or tour packages, usually belowmarket value.29.Bulk Fare: A fare available only to tour organizers or operators who purchase a specified blockof seats from a carrier at a low, noncom-mission able price and then have the responsibility of selling the seats, including a commission in their marked-up price for the seats.30.Business Class: A class of service on airlines that is usually situated between first class andeconomy (coach) and offers such amenities as larger seats, free cocktails and headsets, and early check-in privileges.31.Business Travel Department (BTD): An in-house travel agency for a business or organization.32.Cargo Liner (or Freighter): A vessel principally engaged in transporting goods, licensed to carrya maximum number of passengers (usually twelve).33.Certified Travel Counselor (CTC): Professional certification awarded to travel agents who havesuccessfully completed a study program developed and administered by the Institute of Certified Travel Agents.34.Charter Service: Nonscheduled air transport services whereby the party or parties receivingtransportation obtain exclusive sue of an aircraft at published tariff rates and the remuneration paid by the party receiving transportation accrues directly to, and the responsibility for providing transportation is that of, the accounting air carrier. This term also has general application to any other mode of transport, such as motor-coach, ship, and train, where the entire capacity or a minimum number of seats are hired by contract for exclusive use.35.Child: Variably defined. Airlines normally classify a child as two through eleven, but somesuppliers classify the range to fourteen, sixteen, or even up to eighteen years of age.36.Circle Trip: A trip involving more than one destination and returning to the origin city. Example:Tampa to Atlanta to New Orleans to Las Vegas to Tampa.37.City-Pair: The terminal communities in an air trip, that is, the origin and destination on a one-way basis.38.Coach Service: transport service established for the carriage of passengers at fares and quality ofservice below that of first-class and business-class service. It is also known as economy service.mercial Rate: A special discounted rate offered b y a hotel or other supplier to a company,group, or individual traveler on a qualified basis.mission: A payment received by travel agents for the sale of air transportation, hotelaccommodation, tours, rental cars, and other products and services, usually computed as a percentage of sale made by the agent.muter Airline: An airline that offers frequent round-trip service to or from smallercommunities and some larger airport hubs with a published flight schedule of such services, principally to serve business commuters.puter Bias: Giving preference, as in listing a certain airline’s schedules first in acomputerized Reservation System.puterized Reservation System(CRS): An electronic information system connectingindividual travel agencies to a central computer, making immediate inquiries and reservations on an airline, hotel, car rental, or other possible travel services.44.Conference: An association of air carriers designed in principle to provide a set of operationalrules that are fair to operators and to prevent injurious competition among operators. A conference may establish and enforce agreed-upon rules, ethical practices, safety standards, and documents, as well as serve as a clearinghouse for information. It may also establish travel agency rules and regulations.45.Conference Appointment: A process whereby travel agencies are approved by conferences (forexample, IATAN, ARC) to represent a group of carriers or other travel suppliers to sell its services.46.Configuration: A particular type of specific aircraft, ship, and so on, differs from others of thesame model by virtue of the arrangement of its components or by the addition or omission of auxiliary equipment such as ―long-range configuration,‖ ―cargo configuration.‖47.Consolidator: A person or company that forms groups to travel on air charters or at group fareson scheduled flights to increase sales, earn override commissions, or reduce the possibility of tour cancellations.48.Consortium: A group of persons or travel agency companies that pool together their resources toobtain some travel benefit such as higher commissions, advertising, twenty-four-hour call-in service, or other services.49.Consumer Disclosure Notice: A written statement frequently used by travel agencies to informclients that they are acting merely as ―Agents‖ fro a principal (that is, airline, hotel). With such a disclosure notice, agents take a major step in avoiding liability by obtaining implicit consent from the client to sue the supplier.50.Continental Breakfast: Usually a beverage with rolls, butter, and jam or marmalade. In Hollandand Norway, cheese, cold cuts, or fish are sometimes included.51.Continental Plan (CP): Bed and breakfast, meaning hotel accommodations as specified andbreakfast according to the custom of the country.52.Convention: A business or professional meeting, usually attended by large numbers of people. InEurope the more prevalent term for convention is ―congress.‖53.Cooperative Business Corporation: Formed as a joint-stock organization to establish andmaintain a working relationship among its members.54.Corporate-Owned Chain: A fully owned group of retail chain member outlets featuring commonsignage and advertising, usually (but not always) operating under a unified marketing concept and standardized management policies and practices.55.Coupon Brokers: Travel companies that buy and sell frequent flyer program coupons.56.Courier (Tour Escort, Tour Leader, Tour Manager): A professional travel escort.57.Cruise Ships: Ships used specifically for pleasure cruising, as opposed to point-to-pointtransportation.58.Currency Restrictions: Limitations established by a country to control the amount of money takenin, out, or exchanged within a country.59.Customs: The formal procedure whereby all persons entering a country must declare theirpossession of specific kinds or amounts of items purchased in another country under the jurisdiction of a government agency that has the right to inspect, restrict, seize, and/or impose taxes on goods brought into a country. Also refers to the normal manners or behavioral procedures of a society.60.Customs Duty: A tax on certain goods being imported.61.Day Rate: A special rate for a room used by a guest only during the day up to a specific hour,such as 4:00, 5:00, or 6:00 P.M.62.Deadhead: A rail, bus, or airline term for a carrier returning with an empty cabin or cargopayload.63.Default Protection Plan: A system established to protect travelers and travel intermediaries in theevent of a supplier default. There is currently no system operating; however, several plans arebeing reviewed.64.Demi Pension: The same as Modified American Plan.65.Deposit: A partial payment to hold space, usually refundable if cancellation is made by aprescribed time.66.Direct Selling: The sale of travel products by suppliers (airlines, hotels) directly to the customers,without the use of travel intermediaries such as travel agents.67.Disclaimer: A legal concept whereby one party (that is, the client) to a transaction declares thathe or she will release the other party (that is, the agent) from liability and responsibility for thetransaction under certain stated conditions.68.Domestic Airline: A carrier providing service within its own country.69.Domestic Independent tour (DIT): The same as FIT, but more commonly used in the NorthAmerican context of an independent, prepaid trip within the county.70.Domestic Trunks (Domestic Trunk Operations): Domestic operations of the domestic trunkcarriers. This group of carriers operates primarily within the geographical limits of the forth-eightcontiguous states of the United States (and the District of Columbia) over routes primarilyserving the larger communities.71.Duty-Free Imports: A government-specified list of item categories and their quantities that maybe brought into the country free of tax or duty charges.72.Duty-Free Stores: retail stores in which merchandise is sold only to travelers who are leaving thecountry. Merchandise is sold completely or partially free of the taxes and duties that wouldotherwise be imposed by the country in which the store is located.73.Economy Hotel: A hotel with limited facilities and services targeted at budget travelers, alsoreferred to as second-class or tourist hotel.74.Economy Service: Transport service established for the carriage of passengers at fares andquality of service below first class and business class, also known as coach service.75.Efficiency Unit: A room that has kitchen facilities, similar to a one-room apartment. Also called astudio.76.English Breakfast: Usually includes juice, hot or cold cereal, bacon or ham, eggs, kippers, orsausages, toast, butter, and jam or marmalade.77.Entry Requirements: The official documents required t enter a country, which may include apassport, visa, or document showing inoculations.78.Errors and Omissions Insurance: Also known as professional liability insurance, this insuranceprotects the agency by covering claims for damages suffered by the client for financial loss,inconvenience, embarrassment, or other injuries because of an error or omission on the part of theagent.79.Escorted Tour: A tour that includes the services of an escort, also called a conducted tour.80.Escrow Accounts: Funds placed in the custody of licensed financial institutions for safekeeping.Many contracts in travel r equire that agents and tour operators maintain customers’ deposits andprepayments in escrow accounts.81.European Plan(EP): A meal plan that does not include meals with the price of accommodations.82.Exclusivity: Restriction imposed by the Air Traffic conference that prohibited airlines frompaying commissions to entities lacking ATC accreditation and standardized ticket stock. Prior toderegulation, travel agents and airlines had exclusivity on the sale of air transportation.83.Excursion: Usually a side trip out of a destination city; may be used interchangeably with tour orsightseeing.84.Excursion Fare: Usually a round-trip fare with restrictions such as minimum and maximum stayand advance purchase requirements.85.Excursionist: a temporary visitor remaining less than twenty-four hours in the destination visitedand not making an overnight stay.86.Exit Restrictions: Restrictions (such as an exit Visa or large exit Visa or large exit tax) imposedby a country to curb outbound travel.87.Familiarization Trip or Tour: A trip or tour offered to travel agents, tour operators, incentiveplanners, travel writers, and so on to promote a new product or destination and the services of the suppliers, usually at a discount price or FOC (free or charge). Also called a ―fam trip.‖88.Family Plan: Special money-saving arrangement for family travel, applied differently in variousphases of the industry. Generally, members of a family are entitled to discounted fares, accommodation rates, and so on.89.Fare: The amount per passenger or group of persons stated in the applicable tariff fortransportation, including accompanying baggage unless otherwise specified.90.Federal Aviation Administration FAA): The Department of Transportation agency that regulatesU.S. civil aviation. Among other things, FAA licenses private and commercial pilots, certifies aircraft and monitors their maintenance, certifies and monitors airport traffic control systems and their personnel, and enforces airline security regulations.91.First-Class Hotel: A hotel offering a high standard and variety of services. In Europe a first-classhotel ranks below a deluxe or grand luxe hotel. In Asia, first class may mean a four-star property where five stars denotes the top classification.92.First-Class Service: Transport service established for the carriage of passengers at premium fares,for whom premium quality services and seating accommodations are provided. Term also applies to the lodging industry in a similar context.93.Flag Carrier: A term usually referring to the national airline of a country.94.Flat Rate: A special room rate for a group negotiated in advance where all rooms in the property,which may or may not be subject to certain restrictions, are priced at the same rate.95.Fly-Drive: A package that includes airfare and car rental (and sometimes accommodations).96.Foreign Independent Tour (FIT) An international trip with the itinerary prepared to the individualtraveler’s specifications. Some suppliers refer to FIT as ―free and independent travelers‖ to denote travelers who have made independent arrangements.97.Franchise: The right to market a service and/or product, often exclusive fro a specified area, asgranted by the manufacturer, developer, or distributor in return for a fee; prevalent in the fast-food service industry.98.Franchisor: An entity that grants vested right to use a recognized brand name for an extensive,contractual time frame. The franchisor typically provides a franchisee with a complete business package, including operational plans and support services. A franchisor is regulated by the Federal Trade Commission.99.Frequent Flyer Program (FFP): A program whereby bonuses, usually free travel with certainrestrictions, are offered by the airlines to passengers who accumulate travel mileage. Hotels often participate in FFPs by offering similar incentives for hotel patronage based on room nights. FFPs are also termed as FTPs, or Frequent Traveler Programs.100.Full-service Travel Agency: An agency that offers a full range of services and products related to international and domestic travel.101.Gateway City: A city that functions as the primary entry destination for visitors to an area because of its location, population, and air traffic patterns.102.General Sales Agent (GSA): An exclusive sales representative of a principal for a given area. 103.Ground Arrangements: Land services such as transfers, sightseeing tours, and so on.104.Ground Handling Agent: A company that provides local transportation, sightseeing, and other services to a client at a destination.105.Ground Operator: A supplier that provides local transportation, accommodations, sightseeing arrangements, and other services to a client at a destination.106.Group Inclusive Tour (GIT) A prepaid tour covering transportation, accommodations, sightseeing arrangements, and other services. Special airfares are provided to the group, requiring that all members must travel on the same flight round trip and must travel together during their entire time abroad.107.Guaranteed Reservation: A guarantee to the traveler given by the hotel, usually based on advance deposit, that the room will be held all night in case of late arrival of the traveler. With a guaranteed reservation, the traveler must pay for the room whether or not it is actually used.108.Hostels: Accommodations where the facilities may be somewhat similar to dormitories, usually associated with youth travel.109.Hotel Garni: A term used to designate European hotels that do not have a restaurant.110.Hub and Spoke Concept: A concept involving the establishment of a particular city as a central point to which longer-haul flights are scheduled and which serves as a connecting point where other flights are deployed or made to smaller cities. The routing of schedules through a central connecting city ensures heavier passenger loads.111.Incentive companies: Professional firms assisting clients with designing, promoting, and executing of incentive travel programs.112.Incentive Travel: Travel providing an incentive reward for sales or work performed by sales staff, distributors, or members of other organizations when the sales or work performed exceeds particular quota levels.113.Inclusive tour (IT): An advertised package or tour that includes accommodations and other components such as transfers and sightseeing.114.Independent Arbitration Panel: A panel of three independent persons with the authority to hear appeals brought by agency organizations when the ARC has adapted rules or fee changes such organizations deem to be unreasonable.115.Individually Owned Chain: Each member outlet, for example, hotel, restaurant, travel agency, within the retail chain is individually owned but features common signage and advertising, following a unified marketing concept, and operates in a uniform manner.116.In-plant Branch: An operation established by a travel agency to serve the client at its own locat ion but using the client’s own employees to do the agency work. In this situation, a split commission system is arranged.117.Institute of Certified travel Agents (ICTA): An organization established in 1964 that is concerned with developing and administering educational programs for travel agents, in order to confer professional certification.118.Interline Agreements: Agreements involving two or more air carriers who cooperate on specific actions such as interline travel rights and privileges or share airport facilities or other resources. 119.Intermodal: Using different types of transportation, as in a tour using a combination of rail, air, and motorcoach services.120.International Air Transport Association (IATA): A trade association of international airlines that promotes a unified system of air transportation on international routes; sets fares and rates, safety standards, and condition of services; and appoints and regulates travel agents to sell international tickets.121.International Airlines Travel Agent Network (IATAN): The trade name of the Passenger Network Services Corporation (PNSC) created by IATA as the international counterpart of the ARC in appointing and regulating travel agencies.122.Itinerary: The travel schedule provided by a travel agent for his or her client. A proposed or preliminary itinerary may be rather vague or very specific. A final itinerary, however, spells out all details—flight numbers, departure times, and so on – as well as describing planned activities. 123.Jitney: A car, Van, or small bus to carry a small number of passengers.124.Joint Fare: A fare agreed upon by two or more carriers to provide service from origin to destination, or a fare for an off-line connection (within a country).125.Joint Marketing Organization: A company that markets the products of selected suppliers through its ranks of member agencies.126.Junket: (1) a promotional low-cost tour package offered by a particular sponsor such as a gambling casino, hotel, or other travel supplier; (2) a nonessential trip usually taken at the expense of the public taxpayer.te-show: A passenger or customer holding a reservation who arrives at the check-in desk after the designated time.128.Limited-Service Travel Agency: An agency that specializes in selling only one type of travel product, for example, domestic airline tickets, and generally offers discounted tickets as the primary basis for attracting clients.129.Load Factor: The ratio, expressed as a percentage, of carrier capacity sold to total capacity offered fro sale. The two most common measures are the number of paying passengers to number of available seats and the number of seat miles to revenue passenger miles. Example of the latter: If an airline operates 100,000 seat miles and its sales total is 50,000 revenue passenger miles, it is operating at a 50 percent load factor.130.Meeting and Convention Planner: A professional consultant who specializes in the planning and execution of conventions and business meetings.131.Minimum Connecting Time: The amount of time required to change planes, established by regulation.132.Modified American Plan (MAP) A meal plan that includes two meals daily (usually breakfast and dinner) with the price of accommodations.133.Motorcoach: A bus designed to carry passengers for touring, frequently equipped with toilet facilities.134.National Tourism Office or Organization (NTO): Also known as National Tourism Administration (NTA). The Primary government agency charged with the implementation of national goals and public policy with respect to tourism. Rate: A wholesale rate before markup for resale. Wholesale Rate: A rate usually slightly lower than the wholesale rate, applicable to groups of individuals when a hotel is specifically mentioned in a tour folder. Rate is marked up by wholesale sellers of tour to cover distribution, promotion, and so on.137.Nonscheduled Services: Revenue flights that are not operated in regular scheduled service, such as charter flights and all non-revenue flights incident to such flights.138.Official Airline Guide (OAG): A publication that provides current data on available airline services between city-pairs. There is also an electronic edition of the OAG.139.On-Time Performance: The number and percentage of aircraft, flights arriving on time, or flights arriving within fifteen minutes of the carrier’s publishe d scheduled arrival time for any specified flight or group of flights during any specified period.140.Open Jaw: An arrangement, route, or fare, authorized in a tariff, granting the traveling public the privilege of purchasing round-trip transportation from the point of origin to one destination at which another form of transportation is used to a second destination, at which point the passenger resumes the original form of transportation and returns to the point of origin; or from such destination to another destination that is in the general direction of the original starting point. 141.Option: A tour extension or side trip offered at extra cost.142.Out-plant Operation: An operation where the agency client performs most of its own itinerary work, then transmits the information to the agency, with the agency doing the actual ticketing.The commission is generally split according to a negotiated arrangement between the client and the agency.143.Overbooking: The practice of preselling more hotel rooms (or airline seats) than the hotel (or airline) has to offer.144.Override Commission: An additional commission paid above the normal commission to travel agents by suppliers based on incremental quantity or volume of sales.145.Package: Prearranged elements of a trip such as hotel accommodations, meals, sightseeing, and transfers, less inclusive than a tour.146.Parador: A Spanish word referring to castles, abbeys, or other historic buildings that have been restored for use as lodging accommodations.147.Passenger Name Record (PNR): The record of an airline reservation stored in a computerized airline reservation system. The record contains all pertinent information such as passengers’ names, travel times, flight numbers, and cost of ticket.148.Passenger Network Services Corporation (PNSC): See IATAN.149.Passenger ships: Ships whose primary purpose is to transport people from one destination to another as opposed to simply pleasure cruising.150.Passport: Issued by national governments to their citizens for out-of-country travel as verification of their citizenship.。