客房英语

房态英文客房英语词汇常用1８种房态中英文1、 VC（Vacant Clean ）空房2、 VD（Vacant Dirty）走客房3、 OD（Occupied Dirty）未做住客4、 OC（occupied clean）已做住客5、 O.O.O (Out Of Order)待修房6、 ECO (Estemated Check Out)预计退房7、 NS（No Smoking）无烟房8、 S/O (Slept Out)外睡房9、 D/L (Double Lock)双锁房10、 DND (Do Not Disturb)请勿打扰11、 MUR(Make Up Room)请即打扫12、 RS (Refuse Service)拒绝服务13、 N/B (No Baggage)无行李14、 L/B (Light Baggage)少行李15、 VIP（Very Important People）重要客人16、 LSG(Long Staying Guest)长住客17、 C/O (Check Out) 结帐18、 C/I (Check In)入住客房房态中英文对照：OC occupied clean 住客已打扫房OD occupied dirty 住客未打扫房VC vacant clean 干净空房VD vacant dirty 未打扫空房MUR make up room 请即打扫房OOT out of the turn 保留房LSG long staying guest 长住房OOO out of order 维修房R requested room 急需房S/O sleep out 外宿房C/O check out 退房VIP very important person 贵宾房DLR double locked room 双锁房N/B no baggage 无行李房L/B light baggage 轻便行李房E/D expected departure 预离房E extra bed 加床DND do not disturb 请勿打扰房GRS guest refuse service 拒绝打扫房。

宾馆的英文单词
宾馆是旅行者在出差、度假期间主要依靠的住宿场所，以下是关于宾馆的常用英语单词及其解释。

1. Hotel（酒店） - 通常是指大型连锁酒店，提供全方位的服务，如餐饮、客房、会议室、商务中心等。

2. Motel（汽车旅馆） - 通常设于高速公路旁，为长途驾车者提供短暂的住宿。

3. Inn（客栈） - 通常由私人经营，提供简单的客房和基本的设施。

4. Guesthouse（招待所） - 通常是小型住宿设施，提供基本的客房和设施，价格较为经济。

5. Hostel（青年旅社） - 通常面向年轻人和背包客，提供便宜的住宿和共享房间。

6. Bed and Breakfast（民宿） - 由房主经营，提供温馨的住宿环境和丰盛的早餐。

7. Resort（度假村） - 通常设有高档客房、餐饮、SPA、高尔夫球场等配套设施，是度假休闲的理想场所。

8. Boutique Hotel（精品酒店） - 精心设计的小型酒店，注重设计、舒适度和独特性，服务质量较高。

9. Budget Hotel（经济型酒店） - 价格便宜，设施简单，主要面向预算有限的旅行者。

宾馆这一旅游产业的重要组成部分，不仅提供旅客住宿的基础服务，同时也成为了旅游产业的支柱之一。

对于旅行者来说，了解各种类型的宾馆，选择自己需要的住宿场所，不仅能够节约开支，同时还能提高旅行的舒适度。

BASIC ENGLISH FOR HOTEL HOUSEKEEPING STUFF PART ONE WORD客房部基础英语培训词汇部分本章概述一、Room words 房间词汇1、Sleeping 睡眠空间2、Washing 梳洗空间3、Living 起居空间4、Writing书写空间5、Storing 存储空间6、Other equipment 其它设备二、Special words客房特殊词汇一、房间词汇Part One、SLEEPIGN（睡眠空间）一、床bed床单sheet 被子quilt被罩bed-cover 枕头pillow内枕pillow-slip 枕套pillowcase毛毯blanket 床垫mattress白拍mattress pad 床头灯bed-side lamp床头灯罩lamp shade 灯泡light bulb壁画picture 墙壁wall壁纸wallpaper 折叠床folding bed加床rollaway bed二、床头柜bedside table电话telephone 便签note paper笔pen 电子表clock请勿吸烟卡please don’t smoke on the bed音响radio 夜灯night lightPart Two、WASHING （梳洗空间）一、洗脸台: 镜子bathroom mirror 中巾架tower rack 洗手盆wash hand basin 面盆水龙头tap(hot and cold) 下水堵stopper 排水洞drain hole化装镜vanity counter 肥皂碟soap dish卷纸架toilet paper holder 吹风机hairdryer垃圾筒garbage can1、备品：口杯drinking glasses 小巾hand towel中巾face towel 烟灰缸ashtray2、供应品：牙刷toothbrush 牙膏toothpaste浴帽shower cap 梳子comb针线包a swing kit 洗发水shampoo润肤body lotion 肥皂soap面巾纸tissue 卷纸toilet paper剃须刀razor二、抽水马桶toilet bowl ：马桶盖toilet seat cover 马桶垫toilet seat 抽水柄flush handle排水管waste pipe 溢出overflow三、浴缸bath tub: 大巾架towel rack浴缸扶手grab bar 淋浴头shower head晾衣绳clothes line1、备品：地巾bath mat 浴袍bathrobe大巾bath towel 浴帘shower curtain浴帘杆shower rail四、其他词汇other words丢失missing 沾染stain堵塞clog 烧坏的burn out通风不凉的stuffy 门钩door hookPart Three、LIVING （起居空间）一、休闲：咖啡桌coffee table 圈椅chair扶手椅armchair 火柴match落地灯floor lamp 窗户window窗帘curtains(day and night) 窗帘curtain rod宣传架notice二、娱乐：电视TV 遥控器remote control机顶盒VOD 电视柜TV shelf节目单TV program list三、小酒吧mini bar：酒单minibar list 热水壶electric kettle 冷水壶Flask 冰筒ice bucket托盘tray 茶壶teapot茶叶tea 咖啡coffe咖啡杯cup 茶杯tea cup冰箱fridge四、酒水：花生peanut 土豆片chips可乐co-ca-co-la 雪碧sprite本地啤酒local beer 果汁juice新其士sunkist 巧克力chocolate本地矿泉水mineral water 进口矿泉水evianPart Four、WRITING （书写空间）一、写字台writing desk：梳妆镜dressing mirror 台灯lamp节目架TV program shelf梳妆椅dress table stool二、文具盒stationery box：信纸envelope电传fax paper 行李贴安全须知抽屉drawer ：服务指南Service Guide二、电话本Imperial GuidePart Five、STORING （存储空间）壁橱wardrobe/closet 衣架hanger备用枕头extra pillow 毛毯blanket洗衣单laundry list 洗衣袋laundry bag鞋拔子shoehorn 衣刷子cloths brush 擦鞋纸shoeshine 拖鞋slipper 保险箱safe 衣柜门door行李架luggage rackPart Six: Other Equipment (其它设备)一、门厅：门door 门锁lock门把手handle 窥镜spy-hole打扫牌make up room DND牌do not disturb早餐牌breakfast 开关switch沙帘cheers 窗台window sill 电源插座socket 空调air condition花瓶vase 沙发sofa安乐椅easy chair 穿衣镜full-length mirror紧急疏散图fire escape plan 壁角板skirting二、Special Housekeeping Nouns(客房特殊词汇)插头plug 接线板adapter吸尘器vacuum cleaner 抹布dust cloth钥匙master key 手推车trolly消毒剂disinfectant 空气清新剂air freshener 剪刀scissors 熨斗iron 胶水glue water 胶条adhesive tape宽带线coder line 变压器transformerBASIC ENGISH FOR HOTEL HOUSEKEEPINGPART TWO客房部英语培训句型部分本章概述一、Greeting二、Offering help三、Promising四、Apologize & Responding to apologies五、Sympathizing六、Expressing thanks & responding to thanks七、Giving suggestions八、Saying goodbye九、Responding to complaints十、Inquiring about preference十一、Asking for & giving directions十二、Making a request十三、Good wishes英语培训（一）一、问候：Good morning sir/Mr…... 早上好先生Good afternoon miss/madam 下午好Good evening 晚上好Good night 晚安二、情景对话：A：Housekeeping . May I come in? 服务员，我可以进来吗？B: Yes, what it is? 什么事呀？A: we ‘d like to clean the room. May we do it now:? 我们为您打扫房间，现在可以吗？B: Yes, go ahead 可以来吧！三、句型May I make up your room? 我可以打扫您的房间了吗？May we clean your room now . Sir? 我可以打扫您的房间了吗？Could you come back later? 你能一会儿来吗？May I help you / what can I do for you ? 我能帮您做点什么吗？四、词汇morning 早上afternoon 下午evening 晚上Housekeeping 客房服务员clean the room 打扫房间come back later 一会儿来make up room 打扫房间英语培训（二）一、日常用语Excuse me. Sir/Miss/Madam 打扰您一下，先生别客气Goodbye / See you 再见二、句型What time would it be convenient. Sir? 什么时候比较方便先生？We’ll come and clean your immediately.我们将立刻来打扫您的房间What time is it now? 现在几点了？What is your room number ? 我的房间是哪间？三、数字/时间one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty-one thirty fifty sixty seventy eighty ninety thousand million billionone ‘o clock two ‘o clock two thirty a quarter to/past three四、词汇Just a moment 稍等convenient 方便immediately立刻英语培训（三）一、日常用语I’m sorry to disturb you sir.打扰了先生Have a nice day . 祝您今天过的愉快Have a good rest 祝您过的愉快Sure Certainly 当然可以二、句型I’ll be the re in a few minutes 我马上就去Could I have some more towels\tea\coffee 请给我那一些毛巾\茶叶\咖啡I’ll get there right away \I ‘ll bring it right away 我马上去拿\ 我马上给您拿来I’m sorry to have kept you waiting 对不起让您久等了三、词汇disturb打扰rest休息minutes分钟towel毛巾wait 等侯tissues面巾纸quilt被子ashtray烟灰缸ice冰块hot water热水英语培训（四）一、日常用语Have a pleasant evening 祝您度过愉快的夜晚Is there anything else I can do for you 还需要我做什么二、句型Do you have laundry? 你有洗衣吗？May I replenish you mini bar? 我能给您补充酒水吗？When will they be ready ? 什么时间能洗好？We’ll deliver them tomorrow evening around six 。

第一节客房服务常用英语词汇一、客房种类Single room 单人间Double room 大床间Twin room 双床间Triple room 三人间Suite 套房Junior suite 普通套房Deluxe suite 豪华套房Duplex suite 立体套房Presidential suite 总统套房Standard room 标准双人房Deluxe room 豪华房Business room 商务房Executive floor 行政楼层Inside room 内景房Outside room 外景房Corner room 角房Connecting room 连角房Adjacent room 邻近房二、客房状态Vacant clean 清洁房Occupied 住客房Stay 续住房Expected departure 预期离店房Vacant dirty 脏房Sleep out 住客外宿房Long stay 长住房Out of order 维修房No baggage 无行李房Light baggage 少量行李房Please make up room 请即打扫房Do not disturb 请勿打扰房三、客房家具和设备Bed 床Single bed 单人床Double bed 双人床Queen-size bed 大号双人床King-size bed 特大号双人床Foldaway bed 折叠床Baby cot 婴儿床Water bed 水床Sofa bed 沙发床Mattress 床垫Bedside table 床头柜Desk 台子Table 桌子Tea table 茶几Sofa 沙发Chair 椅子Cabinet 橱Drawer 抽屉Washing basin 洗脸盆Toilet 抽水马桶Bath tub 浴缸Shower head 淋浴喷头Towel rack 毛巾架Television 电视机Computer 电脑Telephone 电话Refrigerator 电冰箱Safe-deposit 保险柜Air conditioner 空调Electric kettle 电水壶Carpet 地毯Lamp 灯Desk lamp 台灯Wall lamp 壁灯Floor lamp 落地灯Bedside lamp 床头灯Mini bar 小酒吧Mirror 镜子Switch 开关Hair dryer 电吹风四、客房用品Wall painting 壁画Pillow 枕头Pillow case 枕套Sheet 床单Blanket 毛毯Quilt 被子Bedspread 床罩Bed pad 衬垫Window screening 窗纱Window curtain 窗帘Towel 毛巾Bath towel 浴巾Hand towel 手巾Bath mat 脚巾Bath robe 浴袍Shower curtain 浴帘Lamp shade 灯罩Bulb 灯泡Clothes hanger 衣架Rubbish bin 垃圾桶Remore controller 遥控器Battery 电池Slippers 拖鞋Shoe shine paper 擦鞋纸Clothe brush 衣刷Shoe basket 鞋篮Thermos bottle 热水瓶Cold water bottle 冷水瓶Cup 茶杯Glass 玻璃杯Wine glass 酒杯Tea tray 茶盘Match 火柴Ice bucket 冰桶Ashtray 烟灰缸Green tea 绿茶Black tea 红茶Jasmine tea 花茶Coffee 咖啡Laundry bag 洗衣袋Laundry list 洗衣单Shopping bag 购物袋Pen 钢笔Writing paper 信纸Envelope 信封Note pad 便签Post card 明信片Sewing kit 针线包Service directory 服务指南Room service menu 房内用餐指南DND card 请勿打扰牌Magazine 杂志Stationery folder 服务夹Facial tissue 面巾纸Toilet paper 手纸Emery board 指甲钳Bath soap 浴皂Facial soap 洗面皂Shampoo 洗发液Foam bath 沐浴液Comb 梳子Toothbrush 牙刷Toothpaste 牙膏Razor 剃须刀Bed board 床板Iron 电熨斗Ironing board 电熨板Electric shaver 电动剃须刀Alarm clock 闹钟Ice pack 冰袋Plug 插头Transformer 变压器Wheel chair 轮椅四、清洁设备及用品Maid’s cart 工作车Vacuum cleaner 吸尘器Space vacuums 吸水机Broom 扫帚Scrubber 刷子（硬）Brush 刷子Bucket 桶Mop 拖把Rag 抹布Steel wool 钢丝绒Spray bottle 喷壶Rubber gloves 防护手套Mop wringer 拖把拧干机Carpet shampoo machine 洗地毯机Rotary floor scrubber 洗地机Chemical cleaners 化学清洁剂All-purpose cleaners 多功能清洁剂Diainfectant 消毒剂Metal polishes 金属上光剂Furniture polishes 家具上光剂Brass polishes 擦铜剂五其他设备及用品Sewing machine 缝纫机Somke detector 烟感器Sprinkler 花洒Fire hydrant 消防栓Emergency exit 安全出口Extinguisher 灭火器六对客服务Housekeeper 管家Housemaid 客房女服务员Room attendant 客房服务员Supervisor 主管Clean the room 打扫房间To make up the room 整理房间To clean the bathroom 打扫卫生间To make the bed 铺床Turn-down service 做夜床Laundry service 洗衣服务Laundry 湿洗Dry-wash 干洗Pressing 熨烫Express service 快洗Baby sitting 婴儿照顾Wake-up call 叫醒服务Check in 入住Check out 退房Shoe polishing 擦鞋Lost and found 遗拾物品Room service 房内送餐服务第二节客房服务常用英语200句1.Good morning,sir.早上好，先生。

酒店房间类型1、按级别分经济间Economic Room （ER)普通间Standard Room (SR)高级间Superior Room (UR)豪华间Deluxe Room (DR)商务标间Business Room (BR)行政标间Executive Room （ER）行政楼层Executive Floor2、按设施及规格分single room 单人房(一张单人床)big single room大床房(一张双人大床)double room 双人房(二张单人床)double double 双人房(二张双人床)triple room三人房(三张单人床)quad room四人房（四张单人床）Suite 套间presidential suite(PS) 总统套房Apartment 公寓Villa别墅ＳＴ：standard twin 标准双人间ＳＫ：standard king 标准单人间（大床）ＤＴ：deluxe twin 豪华双人间ＤＫ：deluxe king 豪华单人间（大床）ＲＳ：royal suit 皇家套房ＯＳ：ower’s suit 船东套房ＧＳ：grand suit 豪华套房ＪＳ：junior suit 标准套房（普通）ＦＳ：family suit 家庭套房ＤＳ：deluxe suit 豪华套房3、特殊房型:无烟标准间Non Smoking残疾人客房Handicapped RoomDisabled Person Room （DP ）带厨房客房Room with Kitchen相邻房Adjoining Room4、按朝向分:朝街房Front View Room背街房Rear View Room城景房City View Room园景房Garden View Room海景房Sea View Room湖景房Lake View Room。

酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smoke bell 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼first floor (英)二楼，(美)一楼second floor (英)三楼，(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头住宿登记常用master folio 旅行社代号over-booking 超额预订Occupancy 开房率Forecast 预报Expected 预计Arrival 到达Departure 离开Carrier 交通工具method of payment 付款方式status 情况firm/company 公司treatment 待遇room type 房间种类agent 代理Guarantee 保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record 记录surcharge 服务费prepaid 预付government tax 政府税group 团队advance deposit 押金booking 订房amendment 更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation 取消guest history 客人资料cooperate 合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation 运输remar 备注delay 延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫C.I.A.(cash in advance) 预付Embassy 大使馆Consulate 领事馆A.S.A.P.（as soon as possible）尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individual traveler) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper 热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying 影印机printing/printer 打印/打印机telecommunication 电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler 钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation 翻译brochure/booklet 小册子equipment rental 设备出租slide 幻灯片overhead projector 投影仪binding 装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测（分析）room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package 包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE 易碎物品CAUTION 小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID 液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES 易腐物品EXPLOSIVES 爆炸物品strap already broken （束）带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期 express train 快车slow train 慢车 compartment 包房dining car 餐车 passenger train 客车luggage van 行李车 regular train 普通列车hard seat(berth) 硬座（卧） soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车 delay by two hours 晚点二小时porterage 搬运费 departure city 出发城市arrival city 到达城市 class of service 等级BW(biweekly) 隔周飞行 Dep (departure) 起飞Arr (arrival) 到达 FLT/N (flight number) 航班号night service 夜航 single ticket 单程票return ticket 来回票 domestic fare 国内票价international fare 国际票价 ticket validity 客票有效期children fare 儿童票价 cancellation fee 取消费excess baggage 超重行李 airport fee 机场费no-show charge 误机费 air-line 航空公司number of stopover 中途经停站数 free baggage allowance 免费行李non-stop flight 中途不着陆飞行 no refund will be granted 不予退款through express(train) 直达列车 special express(train) 特快列车freight car, goods wagon 货车厢 be r t h (u p p er\m i dd l e\l ow e r) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad. 听不清operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo 柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation 便秘corpuscle（red/whit）血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼，火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soupSquid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding 豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下H．M．（ his majesty）陛下H．R．H．（his royal highness）殿下P．C．（pour condolence）吊唁P．F．（pour feliciter）谨贺P．P．C．（pour prender conge）辞行P．R．（pour remercier）谨谢Begum 贵夫人（印巴称呼）BO…波（对高级军官尊称）P．P．（pour presenter）谨介绍H．I．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat ）网上聊天R AND R（rest and relaxation）放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼）His Royal Highness 亲王殿下（对太子和直系王族的尊称）Honorable 对英联邦系统常用于部长，大臣和议员的称呼Maung 貌（男人一般谦虚的自称）Respected and beloved （特别）敬爱的Respected and dear 敬爱的Samdech 亲王（柬埔寨称呼）Thakin 德钦（主人的意思）Their Majesties King XX and the Queen 对国王和王后的称呼Tu。

酒店客房常用英语口语在酒店工作中，比较常用到英语的是餐厅，前台，客房，礼宾，总机及销售。

下面为大家分享一些客房的英语口语的常用语句。

1、Housekeeping .May I e in?客房效劳员。

我能进来吗?2、Here are the light switch，the temperature adjuster,the closet and the minibar.这是电灯开关、温度调节器、衣柜和小冰箱。

3、There are 2 scokets in thebathroom, one is for 110V and the other is for 220V.浴室内有两个插座，分别是用于110伏和220伏电压。

4、The hot water supply is round theclock in our hotel.我们宾馆有24小时的热水供应。

5、The menu is on the door knob.Mark down the items and time for your breakfast and hang it outside the door.这是挂门餐牌。

请标明用早餐的品名和时间，并把它挂在门外。

6、Here’s the hotel’s servicebooklet and the telephone directory. You can make DDD calls and IDDcalls from your room.这是我们宾馆的效劳指南和号码本。

您可以从房间内打国内直拨和国际直拨。

7、Excuse me .May I clean your roomnow?对不起，打搅了。

我现在能不能为您清扫房间?8、We usually make up the check-outrooms first, but we can do your room earlier on your request.我们通常先做走房，但我们也可以按您的要求先做您的房间。

酒店英语词汇大全in formatio n desk 问讯处wall plate 壁十挂盘recepti On OffiCe 接待室Chin ese Painting 国画hotel register 旅客登记簿elevator, lift 电梯registration form 登记表SPri ng 弹簧n ewssta nd 售报处desk 书桌postal SerViCe 邮局服务处bookcase 书橱shop 小卖部bookshelf 书架bar 酒吧间Cab inet 橱柜IOunge 休息厅WardrObe 衣柜roof garde n 屋顶花园round table 圆桌billiard-room 球房Writi ng desk 写字台dinin g-room, dining hall 餐厅drawer 抽屉cloak-room 行李房/存衣处IUggage rack 行李架baseme nt 地下室dresser mirror 梳妆镜boutique 精品商场built-in wardrobe, closet 壁橱lobby IOUnge 大堂吧CheSt of drawers 五斗橱executive IOUnge 行政酒廊SCree n 屏风cellar 地窖hat rack 帽架broom closet 杂物室rug 小地毯room nu mber 房间号码CarPet 大地毯room key 房间钥匙floor 楼层，地板SUite 一套房间CarPe ntry ( 总称）木器Sin gle room 单人房间bedclothes 床上用品double room 双人房间fold ing bed 折叠床Sitti ng-room, Iiv in g-room 起居室sofa bed 沙发床lock 锁Sin gle bed 单人床door kn ob; Door han dle 门把double bed 双人床door knoCker 门环twin beds 成对床Safety door hook 安全钩cot 小孩床sofa, Settee 长沙发CamP bed 行军床SeCti onal sofa 拼合沙发bed frame 床架easy Chair 安乐椅mattress 床垫armchair 扶手椅bed Pad 床软垫WiCker Chair 藤椅CUShion 靠垫，垫子/床垫foldi ng Chair 叠椅mat 席SWiVeI Chair 转椅quilt 被子rock ing Chair 摇椅bla nket 毯子stool 凳子Sheet 床单bench 条凳bedspread 床罩tea table; end table 茶几cott on terry bla nket 毛巾被tea trolley 活动茶几pillow 枕头ni ght table/sta nd 床头柜pillowcase 枕套hanger 挂钩bedd ing 被褥toilet roll, toilet PaPer 卫生纸tran som, tran som Window 气窗Perfume 香水CUrta in 窗帘toilet tissue 卫生纸drapes 挂帘good-ni ght towel 晚安巾balc ony 阳台towel rail, towel rack 毛巾架SaSh Win dow 上下开关窗towel 毛巾ShUtterS 百叶窗face towel 面巾Ven etia n bli nd 百叶窗帘bath towel 浴巾ShOWer CUrta in and rod 淋浴帘和架bathrobe 浴袍lace CUrta in 挑花窗帘eve ning gow n 睡袍Win dowsill 窗台lady ' S Sanitary 女士卫生袋rubbish bin 垃极桶ShOWer CaP 淋浴帽WaSte-PaPer basket 废纸篓nail file 指甲挫air-c on diti oned 有空调设备的razor 剃须刀radiator 暖气片comb 梳子Cen tral heat ing 暖气bath foam 沐浴露ashtray 烟灰碟COSmetiCS 化妆品smok ing Set 烟具deterge nt 清洁剂match 火柴clothes-l ine 晾衣绳electric fan 电扇SPOnge 海绵Cha ndelier, Pendantlamp 吊灯soap 香皂SWag lamp; Pendantlight 吊灯soap dish 皂托socket; bulb holder 灯口tooth PaSte 牙膏fluoresce nt lamp 日光灯tooth POWder 牙粉desk lamp 台灯tooth brush 牙刷bedside lamp 床头灯bathroom 浴室floor/sta ndard lamp 落地灯bath tub 浴盆wall lamp 壁灯tap; faucet 水龙头IamPShade/smoke bell 灯罩ShOWer no zzle 喷头bulb holder 灯头ShOWer bath, ShOWer 淋浴bulb 灯泡dress ing table 梳妆台SCreW-type bulb 罗口灯泡mirror 镜子bay on et-type bulb 卡口灯泡WaShbaS in 洗脸盆frosted bulb 磨砂灯泡toilet, lavatory, WaShrOOm 卫生间opal bulb, OPaqUe bulb 乳白灯泡Water closet, WC 厕所；抽水马桶SWitCh 开关toilet pot; toilet bowl 马桶SOCket 插座men's room 男盥洗室electric humidifier 湿度调节器Iadies' room 女盥洗室plug 插头PIUn ger 橡皮塞子ni ght Sta nd lamp 床头柜灯toilet Water tank cover 马桶水箱盖dresser lamp 梳妆灯toilet board 马桶坐板ceil ing lamp 天花板吊灯toilet Seat 马桶盖end table lamp 茶几灯VaSe 花瓶fuse Wire 保险丝bathroom SCaIeS 浴室称refrigerator 电冰箱temperature adjuster 气温调节制bath mat 花洒浴室防滑垫Panel 床头柜电钮板running Water 自来水door-mat I门前的擦鞋棕垫2 英语词汇mosquito incense 蚊香electric kettle 电热水壶ball Pen 原珠笔wallcoveri ng 墙纸TV remove con trol 电视摇控器remote con trol holder 摇控架Two-p in SOCket 两相插座Three-P in SOCket 三相插座tran SfOrmer 变压器ShOWer head 淋浴喷头rotary floor SCrUbber 洗地机Wet VaCUUmS 吸水机thermometer 温度计thermos 热水瓶video CaSSette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers PreSS 电热熨裤机rubber glovers 防护手套fire escape pla n 走火图gas mask 防毒面具voltage 电压IaUndry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩han ger; clothes han ger 衣架hat rack 衣帽架shoe polish ing 擦鞋服务Shine PaPer 擦鞋纸shoe Iifter/shoehor n 鞋拔Stai n 污迹Un derpa nts 内裤SWeater 毛衣woole n fabrics 毛料织品tie 领带mend 修补StitCh 缝补SeW ing kit 针线包man ager 经理atte ndant 服务员desk clerk 值班服务员Waiter （餐厅）服务员WaitreSS （餐厅）女服务员rent 租金bill 账单Man ageme nt 经营、管理market PriCe 市价cashier's desk 兑换处coin 硬币CheCk-OUt time 退房时间cold and hot Water taps VOuCherPriCeIiStcheck, CheqUe Sig n(in terest formreservati on reception desk tipreservati on deskIUggage OffiCe …Perthousand SPare (postp one (Can cel (traveler ' S CheqUePay (fill (admi nistrati on n oteregistrati on desklobbyidentificationCard rate ofexcha nge conVerSi on rateCharge billChange moneyPrOCedUreinformation deskIUggage labeloverbooking …Per Centacco Unting deskCaSh keep (escalator groundfloor ( first floor( SeC ond floor( reas on ablebank draft acceptfill in the formPrOCedUrefee/证件价目表支票动）签字利息表格预订接待处小费预订处行李房千分之… 形）多余的动）延期动）取消旅行支票动）付款动）填写管理、经营纸币入宿登记处大厅身份证兑换率换算率（动）收费帐单换钱手续、程序问询处行李标签超额订房百分之…帐务处( 动）兑换动）保留、保存自动楼梯英）底,层，一楼英）二楼,（美）一楼英）三（美）二楼( 形）合理的汇票( 动）接受填表han dli ng Charge 手续费冷热自来水龙头Cen tral air-c On diti Oning SyStem SPri nkle-no zzle, (ShOWer) no ZZIe住宿登记常用over-book ing 超额预订 Wait ing list 候补名单OCCUPancy 开房率 room rate 房价 FOreCaSt 预报 SPeCiaI rate 特价 EXPeCted 预计 rack rate 对外价 ArriVaI 到达 net rate 净价 DePartUre 离开 record记录 Carrier交通工具 SUrCharge 服务费 method of Payme nt 付款方式PrePaid预付 StatUS情况 gover nment tax 政府税 firm/compa ny 公司 group团队 treatme nt 待遇 adva nce deposit 押金 room type 房间种类book ing订房 age nt代理 ame ndme nt更改 GUara ntee 保证PaCkage 小包价 VaCancy 空房 PiCk UP 接机 house USe 内部使用 available可售房间day USe 半天租房 Can cellati on 取消 con tract rate 合同价 guest history 客人资料late CheCk out 延迟退房 cooperate合作 UP-SeIIi ng 推销高价房hotel represe ntative 酒店代表 room StatUS 房态 ShUttIe bus 穿梭巴士COmmiSSi on 佣金 tran SPOrtati on 运输 room assig nment 房间分配 remar 备注 rooming list分房名单 delay 延误 Safety deposit box 保险箱 black list黑名单 ni ght audit 夜核 registrati on form 登记表 SkiPPer逃帐者 no-smok ing floor 非吸烟楼层low/should/Peak SeaS on 淡/平/旺季adjoi ning room 相邻房 post Card 明信片 conn ect ing room 连通房 Sight-See ing 观光 extra bed 加床 City tour市内游 rollaway bed 折叠床 ObjeCt of Stay 停留事由VOUCher 入住凭据ZiP code 邮编 Stay over 续住 souve nir纪念品 disco Unt 折扣 mi nimum Charge 最低消费 n atio nality国籍 rate SheetS/tariff 价目表 Perma nent address 永久地址 high risk欠帐多的客人Credit Card 信用卡 COMP(Complime ntary) 免费 Sig nature 签名 SerViCe PaSSPOrt 公务护照 valid有效的 P 」.A.(pay in CaSh) 已预付 Iden tificati on Card 身份证 AUthOriZati on 预授权 BUSin ess travel 公务旅行 ViSa签证 PriVate travel 私人旅行 EXit ViSa出境签证 Tran Sit ViSa 过境签证 HeaIth CertifiCate 健康证书ReSide nce ViSa 居留签证 On duty 值班 TraVeI Permit旅行证Off duty下班4 英语词汇 中央空调系统喷头办公用品typewriter打字机 typ ing PaPer 打字纸 Carb on PaPer 复写纸 StatiO nery 文具用品thermo-paper 热敏纸 Ietter PaPer 信笺 en VelOPe 信封 memo Pad 便条薄 note book 记事本 log book 交班薄 PaPer clip 曲别针 COPier复印机 Safety-Pin安全别针 photocopy ing 影印机 Printin g/pri nter打印/打印机soft disk软盘 telecom mun icati on 电信 bus in ess/visit Card 名片 hard disk 硬盘 StaPIer钉书机 SCOtCh tape透明胶 COnferenCe room 会议室 SeCretariaI SerViCe 秘书服务brochure/booklet 小册子 tran slati on 翻译 equipme nt ren tal 设备出租slide幻灯片 bi nding装订 OVerhead PrOjeCtOr 投影仪 n ewspaper rod 报纸夹 in ternet 互联网 daily sales report营业日报表WebSite网站rate of room OCCUPa ncy住房率remoti on memorizer移动存储器room reservati on forecast 订房预测（分析）room reservati on report订房报告表行李部常用词汇bell SerViCe行李房trunk dock 行李装卸处IUggage StOre-room 行李寄存处 baggage Cart 行李车 label ; tab行李标签 hotel StiCker酒店标签 small baggage (luggage) 小行李 hand bag; grip SaCk 手提包brief CaSe 公事包 PaCkage 包裹 traveli ng bag 旅行袋 small trunk小箱子 SUit-CaSe 手提箱COSmetiC case; toilet CaSe梳妆小提箱Entry ViSa 入境签证 Yellow book 黄皮书 Quara nti ne 检疫 A.S.A.P. (as SOOn as POSSibIe ) C.O.D.(cash Payme nt On departure)D.N.A.(do not arrive)F.l. T.(foreig n in dividual traveler)O.O.O.(out of Order)O.N.O.(o ne night o nly)S.O.P.(standard OPeratiOn PrOdUCe) Letterof in troducti on; Ietter of recomme ndati OnInOCUIation against (cholera, typhoid,Go through the PrOCedUre (formalities)PaSSPOrt diplomatic PaSSPOrt VaCCination CertifiCate QUara nti ne Stati on (OffiCe) ViSa SeCt ion of PUbIiC SeCUrity bureau FOreig n affairs policeC.I.A. （CaSh in adva nce ） 预付 EmbaSSy 大使馆 Con SUIate 领事馆 尽早离店时现付 客人未到 外国散客 次序颠倒 只住一夜 标准办理手续 介绍信 预防（霍乱、伤寒、副伤寒） 办手续 外交护照 种痘证书 检疫站 公安局签证科 外事警 ParatyPhOid)accompa nied luggage; PerS On al IUggage 随身行李 registered luggage; tran SPOrted IUggage托运行李预订机、车票days 班期 express train 快车 slow train 慢车 COmPartme nt 包房 dining Car 餐车 PaSSe nger train 客车 IUggage Van 行李车 regular train 普通列车 hard seat(berth) 硬座（卧） soft seat( berth)软座（卧） sleeper; Sleep ing Car 卧车 delay by two hours 晚点二小时 POrterage 搬运费 departure City 出发城市 arrival City 到达城市 class of SerViCe 等级 BW(biweekly) 隔周飞行 DeP (departure)起飞 Arr (arrival) 到达 FLT/N (flight number) 航班号 ni ght SerViCe 夜航 Sin gle ticket 单程票 retur n ticket 来回票 domestic fare 国内票价 intern atio nal fare 国际票价 ticket VaIidity 客票有效期 ChiIdre n fare 儿童票价 Can cellati on fee 取消费 excess baggage 超重行李 airport fee 机场费 no-show Charge 误机费 air-li ne航空公司 nu mber of stopover中途经停站数 free baggage allowa nce 免费行李 non-stop flight 中途不着陆飞行 no refund will be gran ted不予退款 through express(train) 直达列车 SPeCiaI express(tra in)特快列车 freight car, goods wago n 货车厢 berth middle ∖bwer ）卧铺（上、中、OCCUPying a SeParate Seat单独占一座位 reconfirmation of reservation定座再确认 must travel in the compa ny of an adult PaSSe nger需有成人陪伴同行 civil aviati on admi nistrati on of China(CAAC)中国民用航空局 总机(OPERATORexte nsion nu mber 分机号hold the Iine 勿挂线teleph One 电话area code 区号COuntry code 国家代码collect call 对方付款PUt through 转电话local call /city call 市话hang UP 挂线long dista nce call 长途电话Wake UP call/m Orning call 叫醒服务teleph One directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报Cen tral excha nge 电话总局SWitChbOard 交换台The COnneCtiOn is bad. 听不清OPeratOr 电话员Ordinary telegram 普通电话house PhOne 内部电话receiver 听筒SPeCiaI li ne 专线telepho ne nu mber 电话号码dial a nu mber 拨号码replace the pho ne 挂上电话hold the Iine 别挂电话Line, please. 请接外线can't PUt somebody through 接不通The Iine is busy(e ngaged) 占线Call somebody UP 打电话给某人IDD(i nternatio nal direct diali ng)国际直拔国内直拔总机DDD(domestic direct diali ng)OPerator/switch board/p.b.x. (PriVate branch excha nge)节日Valentine ' S day 情人节Nati onal day 国庆节NeW year' S day 元旦Tha nksgi Ving day 感恩节SPring festival 春节ChriStmaS eve 平安夜The Ian tern festival 元宵节ChriStmaS 圣诞节EaSter 复活节LabOUr' S day 劳动节Mid-noon day 中秋节April fool ' S day 愚人节水果StraWberry 草莓guava 番石榴lotus roots 莲藕IOngan 龙眼apple 苹果pomelo 柚mango -M-申芒果WatermeIo n 西瓜plum 梅子hon ey-mel on 蜜瓜grapefruit 西柚date 枣子PaPaya 木瓜Pin eapple 菠萝Cherry 樱桃banana 香蕉Pear 梨Iyche 荔枝grape 葡萄coc onut 椰子PeaCh 桃子部门General Manager ' S OffiCe 总经理办公室director of executive OffiCe 行政办主任restaura nt &kitche n coord in 餐厅划菜员(F∕0) FrOnt OffiCe前台recreatio n Cen ter 康乐中心Trai ning D. 培训部gymn asium atte ndant 康乐服务员(F∕B) Food and BeVerage D.餐饮部SaUna atte ndant 桑拿服务员(HSKP)HOUSekeePi ng 客房部SWim ming pool attendant游泳池服务员PurChaS ing D. 采购部beauticia n 美容员ReCreati on D. 康乐部barber/hair dresser 理发员(ENG) Engin eeri ng D. 工程部masseur masseuse 按摩员(SEC)SeCUrity D. 保安部PreSSer 熨烫工HUma n ReSOUrCeS D. 人力资源部WaSher 洗涤工PUbIiC ReIatiOns D. 公关部delivery boy/mail 客衣收发员Sales D. 销售部sales clerk 销售员Shopp ing ArCade 商场finan cial con troller 财务经理Finan cial D. 财务部Chief acco Untant 财务主管Staff Can teen 员工食堂acco Unting clerk 总帐报表员LaUndry Dep. 洗衣房PayabIe/receivable clerk 往来结算员gen eral man ager 总经理PrOPerty con trol 财产核算员executive OffiCe 行政办cost con trol 工资核算员executive SeCretary 行政办秘书PUrChaS ing man ager 采购经理mail clerk 收发员food StOreroomSUPerViSOr 食品采保主管bell CaPta in 行李主管food buyer 食品米购员Chief OPeratOr 电话总机主管food receiver 食品验收员information clerk 问讯fresh food StOre-ma n 海鲜保管员restaura nt SUPerViSOr 餐厅主管dry food StOre-ma n 食品干货保管员hostess 餐厅应接员payroll master 劳资员restaura nt CaPtai n 餐厅开单员PerS onnel assista nt 人事员kitche n Waiter 传菜员trainer 培训员executive Chef 行政总厨Staff CanteenSUPerViSOr 员工食堂主管head Chef 厨师长Chief SeCUrity OffiCer 保卫部经理cook 炉灶厨师SeCUrity OffiCe 保卫员butcher 切配厨师director of fire Cen ter 消防中心主任cold kitche n cook 冷盘配菜员firema n 消防员Chef 西餐厨师guard 门卫barte nder 酒吧调酒师patroller 巡逻员baker 面包房操作工Chief engin eer 工程部经理PaStry cook 点心工mecha nician 机修工SteWard 餐具管事air-c on diti oning man 空调工dishwasher 洗碟工lift man 电梯工grill Chef 厨房烧烤工boilerma n 锅炉工food hygie ne 食品检验员PIUmber 水电维修工SeniOr SUPerViSOr 资深主管floor butler 客房楼面值班员季节、月份、星期SPri ng 春天ThUrSday 星期四SUmmer 夏天Friday 星期五AUt Uner 秋天SatUrday 星期六Win ter 冬天SUnday 星期天Mon day 星期一JanUary 一月TUeSday 星期二FebrUary 二月Wed nesday 星期三MarCh 三月April 四月SePtember 九月May 五月OCtOber 十月June 六月NOVember 十一月JuIy 七月DeCember 十二月AUgUSt 八月常见病症flu(i nflue nza) 流行感冒retch 恶心a shot of 打一针twinge 阵痛a touch of flu 有些染上流行感冒allergic 医］过敏,患过敏症的absorbe nt cott on 药棉abscess 脓肿acup Un CtUre 针灸ache 酸痛alcohol 酒精asphyxiated 窒息an aesthetic 麻醉剂body temperature 体温APPe ndicitis 阑尾炎chok ing 憋气blood tran SfUSi on 输血cold fits 阵冷bowel movements ( stool )大便conv UlSi ons 痉挛complicati ons 并发症dizzy, VertigO 眩晕con StiPati on 便秘dull Pain 隐痛COrPUSCIe ( red/whit )血球fever 发热diarrhoea 泻肚hack ing cough 不断干咳digestive SyStem 消化系统hawk ing 咳痰dis in fecta nt 消毒剂hunger 缺氧glucose 葡萄糖in ertia 无力ino CUIati on 预防注射itchi ng 痒in trave nous in jecti on 静脉注射in flammatio n 充血in tra-muscular injectio n 肌肉注射loss of appetite 食欲不振SUIfadiai ne 消炎片ObStrUCtiO n 阻塞mercurochrome 红药水ParaIySiS 麻痹Pate nt medici ne pills 成药丸running nose 流鼻涕SharP Pain 剧痛StOmaCh trouble 胃病shock 休克eczema 湿疹sore 一碰就痛dermatosis 皮肤病StOmaCh-ache 胃痛arthritis 关节痛SUffOCati on 堵闷back ache dislocati on 腰疼twitchi ng 发炎fracture 骨折an emia 贫血dis in tegrati on of bones 骨裂CardiOgram 心电图arthritis 关节炎CerebraI commoti on 脑震荡alcoholism 酒精中毒CramPS 抽筋food pois oning 食物中毒vomit 呕吐con traceptive 避孕药alergosis 过敏症bron ChitiS 支气管炎doctor ' S order 医嘱insomn ia 失眠dose 用量Pink eye 红眼，火眼in fectious 传染性Ion g-sighted ness 远视Unire 小便ShOrt-Sighted ness 近视nausea 恶心SqUi nt 斜视uncon SCiOUS 不省人事heart-stroke 中暑artery 动脉an ti-epidemic cli nic 防疫站asthma 哮喘denta hospital 牙科医院11 英语词汇HOSPital Of Chin ese medici ne 中医医院In fectious disease hospital 传染病院In StitUte of on cology 肿瘤研究院maternitas 产科医院SPeCiaI hospital 专科医院tuberculosis hospital 结核医院中国小吃英文表达中式早點Wonton soup 馄饨汤Clay ove n rolls 烧饼Pork in testi ne soup 猪肠汤Fried bread StiCk 油条Pork thick soup 肉羹汤Fried leek dumpli ngs 韭菜盒SqUid thick soup 花枝羹Boiled dumpli ngs 水饺甜点Steamed dumpli ngs 蒸饺Vegetaria n gelati n 爱玉Steamed buns 馒头Tomatoes on StiCkS 糖葫芦Steamed San dwich 割包Lon gevity PeaCheS 长寿桃RiCe and VegetabIe roll 饭团Gluti nous rice SeSame balls 芝麻球Egg CakeS 蛋饼HemP flowers 麻花PreSerVed egg 皮蛋Horse hooves 双胞胎SaIted duck egg 咸鸭蛋冰类SOybea n milk 豆浆Mei n mei n ice 绵绵冰饭类OatmeaI ice 麦角冰RiCe POrridge 稀饭SWeet potato ice 地瓜冰Plain White rice 白饭Red bea n With milk ice 紅豆牛奶冰Gluti nous oil rice 油饭Eight treasures ice 八宝冰Gluti nous rice 糯米饭Tofu PUdd ing 豆花BraiSed pork rice 卤肉饭果汁Fried rice With egg 蛋炒饭SUgar Cane juice 甘蔗汁SWeet potato con gee 地瓜粥Plum juice 酸梅汁面类Star fruit juice 杨桃汁Wonton & no odles 馄饨面Herb juice 青草茶SIiCed no odles 刀削面点心SPiCy hot no odles 麻辣面OySter omelet 牡蛎煎SeSame PaSte no odles 麻酱面Sti nky tofu (Smelly tofu) 臭豆腐DUCk With no odles 鴨肉面Oily bea n CUrd 油豆腐Eel no odles 鱔魚面SPiCy hot bea n CUrd 麻辣豆腐Seafood no odles 乌龙面PraW n CraCker 虾片OySter thin no odles 牡蛎细面ShrimP balls 虾球Flat no odles 板条SPring rolls 春卷RiCe no odles 米粉ChiCke n rolls 蛋卷Fried rice no odles 炒米粉Salty rice PUddi ng 碗糕Gree n bea n no odle 冬粉RiCe tube PUdd ing 筒仔米糕汤类Red bea n Cake 红豆糕FiSh ball soup 鱼丸汤Bea n PaSte Cake 绿豆糕Meat ball soup 貢丸汤Glut inous rice CakeS 糯米糕Egg & VegetabIe soup 蛋花汤Fried White radish Patty 萝卜糕Clams soup 蛤蜊汤Taro Cake 芋头糕OySter soup 牡蛎汤TaiWa nese MeatbaIls 肉圆SeaWeed soup 紫菜汤Pyramid dumpli ngs 水晶饺SWeet & sour soup 酸辣汤Rice-meat dumpli ngs10 肉丸英语词汇in-Patie nt departme nt isolati on WardIyin g-i n room ObSerVatiO n Ward Chinese academy of住院部隔离病房产房观察病房medical SCie nce 中国医学科学院1213 英语词汇Dried tofu豆干Betel nut 其他HOtPOtAn gelica duck 当归鸭 POrk , PiCkIed mustard gree n no OdIeSHiS Excelle ncy Mr. Prime Mi nister and MrS HiS Excelle ncy 阁下(对总统，总理，外长，部长，大、公使和显要人物的 尊称；对王族，贵族，军人或低于部长的官员一般不用 HiS or Her High ness HiS Royal High ness Hono rable MaUngReSPeCted and beloved ReSPeCted and dear SamdeCh Thaki nTheir MajeStieS King XX and the QUeen TUO o UYour Excelle ncy respected槟榔 火锅 榨菜肉丝面H. E. (his excellency) 阁下 P. P. C. (pour Prender conge ) 辞行 H. M. ( his majesty ) 陛下 P. R. (pour remercier ) 谨谢 H. R. H. (his royal highness )殿下 BegU m 贵夫人（印巴称呼） P. C. (pour con dole nce )吊唁 BO- 波（对高级军官尊称） P. F . (pour feliciter ) 谨贺 P. P. (pour PreSe nter ) 谨介绍H. I . M. (his imperial majesty)皇帝陛下 R. S. V. P. (rep on dez S ' il vous plait) 候复 ASAP (as soon as POSSibIe )尽快 FYl (for your information )谨此通知 IRC (internet relay Chat )网上聊天 R AND R (rest and relaxation )放松休息 BUrmeSe StyIeS缅甸称呼）殿下（对亲王，王子，公主等到的称呼） 亲王殿下（对太子和直系王族的尊称） 对英联邦系统常用于部长，大臣和议员的称呼 貌（男人一般谦虚的自称） （特别）敬爱的 敬爱的 亲王（柬埔寨称呼） 德钦（主人的意思） 对国王和王后的称呼 杜（对有地位妇女的尊称） 吴（缅甸人的尊称） 尊敬的外交用或常用缩写总理阁下和夫人.12红烧海参Sea slugs With brown SaUCe 鸡绒海参Sea slugs With ChiCken Cream 海参锅巴Sea slugs With CriSP rice 什锦海参mixed Sea slugs 虾子海参ShrimP eggs & Sea slugs 红烧明虾fried PraWns With brown SaUCe 炸明虾PraWn CUtIetS 烧明虾broiled PraWns With chili SaUCe 椒盐明虾PraWns With SPiCed salt 煎明虾段fried PraWns SeCtions 干烧龙虾broiled lobster With chili SaUCe 铁扒龙虾grilled lobster 烤龙虾broiled lobster 龙虾浓汽bisque of lobster 腰果虾仁fried ShrimPS With CaSheW nUtS 笋炒虾仁fried ShrimPS With bamboo shoots 青豆虾仁fried ShrimPS With green PeaS 茄汁虾仁fried ShrimPS With tomato SaUCe 清炒虾仁ShrimPS SaUte 虾仁豆腐ShrimPS With bean CUrd 茄汁虾球ShrimP balls With tomato SaUCe 锅巴虾仁fried ShrimPS With CriSP rice 豆苗虾仁fried ShrimPS With bean-leaf 盐焗虾SaIted ShrimPS 凰尾虾phoenix tail PraWns 油爆虾SaUteed ShrimPS豆豉虾仁fresh ShrimPS With ferme nted soya bea ns虾仁炒蛋fried ShrimPS omelet 玉兰虾球PraWn ba11s & broccoli 炒虾腰fried ShrimP & Pig kidney 炒虾球fried ShrimP balls 炸虾球ShrimPS fritters 虾仁炒饭fried rice With ShrimPS 面拖虾ShrimP fritter 芙蓉蟹肉Crab meat With egg 炒蟹肉fried Crab meat 蟹肉芥兰broccoli With Crab meat 醉蟹Wine PreSerVed Crab 蟹扒鲜菇mushrooms With Crab meat 蟹肉粟米奠SWeet corn With Crab mea14 英语词汇。

酒店房间类型1、按级别分经济间Economic Room （ER)普通间Standard Room (SR)高级间Superior Room (UR)豪华间Deluxe Room (DR)商务标间Business Room (BR)行政标间Executive Room （ER）行政楼层Executive Floor2、按设施及规格分single room 单人房(一张单人床)big single room大床房(一张双人大床)double room 双人房(二张单人床)double double 双人房(二张双人床)triple room三人房(三张单人床)quad room四人房（四张单人床）Suite 套间presidential suite(PS) 总统套房Apartment 公寓Villa别墅ＳＴ：standard twin 标准双人间ＳＫ：standard king 标准单人间（大床）ＤＴ：deluxe twin 豪华双人间ＤＫ：deluxe king 豪华单人间（大床）ＲＳ：royal suit 皇家套房ＯＳ：ower’s suit 船东套房ＧＳ：grand suit 豪华套房ＪＳ：junior suit 标准套房（普通）ＦＳ：family suit 家庭套房ＤＳ：deluxe suit 豪华套房3、特殊房型:无烟标准间Non Smoking残疾人客房Handicapped RoomDisabled Person Room （DP ）带厨房客房Room with Kitchen相邻房Adjoining Room4、按朝向分:朝街房Front View Room背街房Rear View Room城景房City View Room园景房Garden View Room海景房Sea View Room湖景房Lake View Room。