POS机对应答码的处理
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经常跟POS机打交道的小伙伴都知道,POS机“罢工”的时候是各种乱码百出,你可清楚POS机日常有哪些“特殊小动作”?虽说不能成为其肚子里的蛔虫,但对于它日常刷单时的搞怪动作还是要读懂的,学会应对出现特殊动作用何方法解决。
这样才不至于影响小伙伴“嘻唰唰”的收单财运。
今天就分享下POS机最常见的错误代码,这些小伙伴都不陌生,赶紧看看对号入座吧。
POS机错误代码大全00——POS机交易成功承兑或交易成功。
01、——POS机交易失败,请联系发卡行或检查卡内余额。
02——商户未登记,无权使用银联POS机终端联系银行卡服务中心处理。
03——没收卡,请联系收单行。
操作员可没收卡(这种情况为高风险卡片,有黑卡或仿卡的嫌疑)。
04——交易失败,请联系发卡行。
此卡不予承兑,与发卡银行联系查询。
05——交易失败,请联系发卡行查询故障,稍等重新刷卡。
06——交易失败,请重试该交易。
稍等重新刷卡。
07——交易失败,请重试。
发卡行不支持的交易,这种情况为部分银行卡不识别POS机上的刷卡器或未和银联签订支付清算协议。
08——交易金额超限,请重试。
交易金额无效,采用小金额交易或与发卡行联系,可向银行申请暂时提升信誉额度,或小额刷卡。
09——无效卡号,请联系发卡行。
无效卡号,与银行卡服务中心或发卡行联系,长时间未使用或未交年费管理费情况造成,或者注销卡。
10——此卡不能受理与银行卡服务中心联系处理,未接入银联网络,银联不予以清算和结账。
11——交易失败,请联系发卡行,刷卡读取数据有误,重新刷卡。
12——交易失败,请联系发卡行与银行卡服务中心。
13——操作有误,请重试POS机状态与中心不符,重新签到,确定操作员号码和密码正确,重新刷卡。
14——交易失败,请联系发卡行,不可接受的交易,这笔交易资金存在风险或者未签订银联协议。
15——交易失败,请联系发卡行,未能找到有关记录,核对有关资料重做该交易。
16——交易失败,请重试,检查卡磁条是否完好或反方向刷卡,卡磁条没有问题检查POS机接口是否正常。
POS机应答码错误码⼤全我们在使⽤POS机消费的时候,有时候刷卡不成功,屏幕上会有⼀条应答码返回,知道了应答码的含义,就知道为什么刷卡不成功了。
⾸先我们先来⼀起看看⼏个⾼危应答码的。
刷卡时,遇到下⾯图⽚显⽰内容,请没收卡⽚,银⾏卡有涉嫌被复制的风险。
POS机⼀旦提⽰错误码:40:请求的功能尚不⽀持41:丢失卡42:⽆此账户43:被窃卡44:⽆此投资账户......等等以上情况都要让客户换卡重刷或者给现⾦!切记!切记!切记!⼀、应答码分类交易返回POS终端时都有39域,POS终端和终端操作员根据应答码要采取相应的操作,可以把操作分为以下⼏类:A:交易成功B:交易失败,可重试C:交易失败,不需要重试D:交易失败,终端操作员处理E:交易失败,系统故障,不需要重试注1:如果39域的内容不能在下⾯【常见POS机应答码说明】中找到,就显⽰“交易失败”。
注2:如果POS交易的批次号和⽹络中⼼批次号不⼀致时应答码会填 “77”,此时POS机应当提⽰操作员重新签到,再作交易。
⼆、常见POS机应答码说明应答码:00代表意义:承兑或交易成功类别:A原因/采取的措施:交易承兑成功POS机显⽰的内容:交易成功应答码:01代表意义:查发卡⾏类别:C原因/采取的措施:查发卡⾏代表意义:查发卡⾏的特殊条件类别:C原因/采取的措施:客户通过电话⾃⾏联系发卡⾏。
POS机显⽰的内容:交易失败请联系发卡⾏应答码:03代表意义:⽆效商户类别:C原因/采取的措施:商户需要在银⾏或者中⼼登记。
POS机显⽰的内容:商户未登记应答码:04代表意义:没收卡类别:D原因/采取的措施:操作员没收卡。
POS机显⽰的内容:没收卡,请联系收单⾏。
应答码:05代表意义:不予承兑类别:C原因/采取的措施:发卡⾏不予承兑。
POS机显⽰的内容:交易失败,请联系发卡⾏。
应答码:06代表意义:出错类别:E原因/采取的措施:发卡⾏故障POS机显⽰的内容:交易失败,请联系发卡⾏应答码:07代表意义:特殊条件没收卡类别:D原因/采取的措施:特殊条件没收卡POS机显⽰的内容:没收卡,请联系收单⾏。
35受卡方与安全保密部门联系 D 有作弊嫌疑的卡,操作员可以没收36受限制的卡 D 有作弊嫌疑的卡,操作员可以没收37受卡方呼受理方安全保密部门(没收卡 D 有作弊嫌疑的卡,操作员可以没收38超过允许的PIN试输入 D 密码错次数超限,操作员可以没收39无此信用卡帐户 C 可能刷卡操作有误40请求的功能尚不支持 C 发卡行不支持的交易类型41丢失卡 D 挂失的卡, 操作员可以没收42无此帐户 B 发卡行找不到此帐户43被窃卡 D 被窃卡, 操作员可以没收44无此投资帐户 C 可能刷卡操作有误51无足够的存款 C 帐户内余额不足52无此支票账户 C 无此支票账户53无此储蓄卡账户 C 无此储蓄卡账户54过期的卡 C 过期的卡55不正确的PIN C 密码输错56无此卡记录 C 发卡行找不到此帐户57不允许持卡人进行的交易 C 不允许持卡人进行的交易58不允许终端进行的交易 C 该商户不允许进行的交易59有作弊嫌疑 C60受卡方与安全保密部门联系 C61超出取款金额限制 C 一次交易的金额太大62受限制的卡 C63违反安全保密规定 C 违反安全保密规定64原始金额不正确 C 原始金额不正确交易返回POS终端时都有39 域,POS终端和终端操作员根据应答码要采取相应的操作,可以把操作分为A : 交易成功B : 交易失败,可重试C : 交易失败,不需要重试D : 交易失败, 终端操作员处理E : 交易失败,系统故障,不需要重试注 1:如 39 域的内容不能在下表中找到,就显示“交易失败”注 2:如POS交易的批次号和网络中心批次号不一致时应答码会填 “77”,此时POS机应当提示操作员作分为以下几类:操作员重新签到后再交易。
杉德支付POS机错误代码应对方案
有时用杉德支付的POS机刷卡不成功,屏幕上会有一条应答码返回,我们只知道刷卡不成功,但不知道该如何处理。
下面就告诉您杉德支付pos报错提示应答码的常见处理方案!
1. 错误码:01、02、04、05、14、15、54、62
建议措施:换卡后再刷(建议持卡人咨询发卡行)。
2. 错误码:03、06 、22、58、97
建议措施:暂停使用POS机,请自助报修。
3. 错误码:75,密码错误次数超限
建议措施:银行卡密码输错次数超限,请持卡人换卡或现金支付。
4. 错误码:07,没收卡,请联系收单行
建议措施:特殊条件下没收卡。
5. 错误码:55,密码错,请重试
建议措施:银行卡密码错误,请持卡人重新输入正确的银行卡密码。
6. 错误码:61,金额太大
建议措施:一次性交易金额过大,换卡后再刷。
7. 错误码:99、AO
建议措施:POS重新签到后再交易。
POS机问题解答及故障诊断常见问题解答一、数字王府井机具常见问题1.交易时提示应答码:-3连接失败:(1)固定POS请检查网线是否插好,网络是否正常;(2)移动POS在保证信号良好的情况下重新进行交易;(3)在刷卡待机页面按5键再选3输入密码63539308进入通讯设置查看选定的通讯类型是否与机具本身相符;(4)移动POS请检查SIM卡是否到期,如果到期请更换SIM卡;(5)移动POS请对电池下面的SIM卡接触点进行擦拭;(6)以上措施无效时机具返回终端进行换机。
2.签到或者交易时提示应答码:A0 MAC错:(1)请重新签到后再试;(2)固定POS请检查小键盘是否插在了PINPAD口;(3)移动POS秘钥丢失,需将机具返回终端重新灌装秘钥;(4)以上措施无效时机具返回终端进行换机。
3.交易时机具提示应答码:58不允许交易:答:请签退后再重新签到后重试。
4.签到时提示终端信息不存在:答:请提供商户编号和终端号后联系终端组通知数王修改机具公网标识信息,生效时间为每个整点。
5.交易时提示应答码:E4:答:请提供商户编号和终端号后由通道组通知数字王府井开通商户号的支持公网功能。
6.签到时提示应答码:P8:答:此应答码含义为商户终端状态已撤销,请提供商户编号和终端号后由通道组申请重新开通,开通后重新发送机具灌装邮件。
7.分期交易时提示:不被允许的交易:(1)请提供商户编号和终端号后由通道组确认此商户POS机有没有开通分期功能;(2)如POS机已开通分期功能,请持卡人致电银行查询银行卡是否支持分期功能。
8.刷卡交易使用免密功能时提示金额超限:答:请提供商户编号和终端号后由通道组查询此商户POS机有没有开通免密功能,如后台没有开通此功能,请在POS机上手动关闭免密功能(在刷卡待机页面按5,选择3参数设置,密码63539308确认后再选择6其他参数设置,选择1非接业务参数,在此选项里找到免密标示选择0关闭).9.刷卡时为什么有的卡不支持免密功能:答:请持卡人致电银行客服查询银行卡是否支持免密功能。
0000,"交易成功"0010,"部分金额批准"0011,"重要人物批准(VIP)"00A2,"有缺陷的成功"00A4,"有缺陷的成功"00A5,"有缺陷的成功"00A6,"有缺陷的成功"1001,"查交易接收方 "1002,"查交易接收方的特殊条件"1003,"非入网商户"1004,"没收卡"1005,"不予承兑"1006,"出错"1007,"特定条件下没收卡"1009,"请求正在处理中"1012,"无效交易"1013,"无效金额"1014,"对不起,系统暂不支持您的银行卡" 1015,"对不起,系统暂不支持该银行卡或商户" 1017,"客户取消"1019,"重新送入交易"1020,"无效响应"1021,"不能采取行动"1022,"故障怀疑"1023,"不可接受的交易费"1025,"未产生成功交易或成功交易已清空" 1030,"格式错误"1031,"交换中心不支持的银行"1032,"部分完成"1033,"对不起,您的银行卡状态不正常"1034,"有作弊嫌疑"1035,"受卡方与代理方联系"1036,"受限制的卡"1037,"受卡方电话通知代理方安全部门"1038,"超过允许的PIN试输入"1039,"无贷记账户"1040,"请求的功能尚不支持"1041,"挂失卡"1042,"无此账户"1043,"对不起,您的银行卡状态不正常"1044,"无此投资账户"1051,"交易失败,银行卡余额不足"1052,"无此支票账户"1053,"无此储蓄卡账户"1054,"过期的卡"1055,"交易失败,密码错误"1056,"无此卡记录"1057,"不允许持卡人进行的交易"1058,"不允许终端进行的交易"1059,"有作弊嫌疑"1060,"受卡方与代理方联系"1061,"交易失败,交易金额超出限制,请联系发卡行" 1062,"受限制的卡"1063,"侵犯安全"1064,"原始金额错误"1065,"超出取款次数限制"1066,"受卡方通知受理方安全部门"1067,"强行受理(要求在自动会员机上没收此卡)"1068,"接收的响应已过时"1075,"交易失败,输入密码次数超过发卡行限制"1076,"无效账户"1090,"正在日终处理(系统终止一天的活动,开始第二天的活动,交易在几分钟后可再次发送" 1091,"交易接收方或交换中心不能操作"1092,"通信故障,请稍后再试"1093,"交易违法、不能完成"1094,"重复交易"1095,"核对差错"1096,"交易异常,请查借记卡余额或联系富友客服"1097,"终端号找不到"1098,"交易超时,请查借记卡余额或联系富友客服"1099,"交易失败,请稍后再试"109A,"公共事业单位系统繁忙,请稍后再试"109B,"公共事业单位系统应用错误,请稍后再试"10A0,"交易失败,报文出错,请稍后再试"10A1,"转账货币不一致"10A3,"转入行无此账户"10A7,"交换中心安全处理失败"10A8,"交易重复"10B0,"机构状态未就绪"10B1,"机构处理失败"10B2,"用户名或密码不正确"10B3,"合同号不唯一(销帐号码对应了多个合同号)"10B4,"条码不存在"10B5,"条码校验错"10B6,"无此帐号或密码错"10B7,"已销帐"10B8,"无此机构信息"10B9,"无此支付机构信息(付费通中心不支持的支付机构)"10BA,"无此出帐机构信息(付费通中心不支持的出帐机构)"10BB,"该机构无此交易权限"10BF,"支付/销账金额不符"10C1,"受理行状态非法"10CE,"付款卡信息错"10D2,"该账单正在处理中,请稍候再查询处理结果"10D3,"出帐机构返回:销账号码不存在"10D4,"出帐机构返回:该账单不能销账"10D5,"出帐机构返回:该号码不能充值"10D6,"出帐机构返回:该号码充值失败"10D7,"出帐机构返回:系统忙"10D8,"出帐机构返回:充值失败,超出充值上限"10D9,"出帐机构返回:该号码未启用或已过期"10DA,"出帐机构返回:该账单不存在"10DB,"出帐机构返回:该号码存在欠费,不能充值"10DC,"加解密出错"10F0,"该卡本月通过本渠道还款已超出次数限制"10F1,"交易失败,请先刷信用卡后刷借记卡"10F2,"交易失败,请先刷信用卡后刷借记卡"10F3,"密码输入错误,请重新输入借记卡支付密码。
附录 A(规性附录)对应答码的处理交易返回POS终端时都有39 域,POS终端和终端操作员根据应答码要采取相应的操作,可以把操作分为以下几类:A:交易成功B:交易失败,可重试C:交易失败,不需要重试D:交易失败, 终端操作员处理E:交易失败,系统故障,不需要重试注1:如果 39 域的容不能在下表中找到,就显示“交易失败”注2:如果POS交易的批次号和网络中心批次号不一致时应答码会填“77”,此时POS机应当提示操作员重新签到,再作交易。
'0'*256+'0'," 交易成功"," ",'0'*256+'1'," 交易失败","01 请联系发卡行",'0'*256+'2'," 交易失败","02 请联系发卡行",'0'*256+'3'," 交易失败","03 商户未登记",'0'*256+'4',"交易失败, 没收卡","04 请联系收单行",'0'*256+'5'," 交易失败","05 请联系发卡行",'0'*256+'6'," 交易失败","06 请联系发卡行",'0'*256+'7',"交易失败, 没收卡","07 请联系收单行",'0'*256+'9'," 交易失败","09 请重试",'1'*256+'2'," 交易失败","12 请重试",//10'1'*256+'3',"交易失败, 交易金","13 额超限,请重试",'1'*256+'4'," 无效卡号","14 请联系发卡行",'1'*256+'5'," 交易失败","15 此卡不能受理",'1'*256+'9'," 交易失败","19 请联系发卡行",'2'*256+'0'," 交易失败","20 请联系发卡行",'2'*256+'1'," 交易失败","21 请联系发卡行",'2'*256+'2'," 交易失败","22操作有误请重试",'2'*256+'3'," 交易失败","23 请联系发卡行",'2'*256+'5'," 交易失败","25 请联系发卡行",'3'*256+'0'," 交易失败","30 请重试",//20'3'*256+'1'," 交易失败","31 此卡不能受理",'3'*256+'3',"交易失败, 过期卡","33 请联系发卡行",'3'*256+'4',"交易失败, 没收卡","34 请联系收单行",'3'*256+'5',"交易失败, 没收卡","35 请联系收单行",'3'*256+'6'," 此卡有误","36 请换卡重试",'3'*256+'7',"交易失败, 没收卡","37 请联系收单行",'3'*256+'8'," 交易失败38","密码错误次数超限",'3'*256+'9'," 交易失败","39 请联系发卡行",'4'*256+'0'," 交易失败","40 请联系发卡行",'4'*256+'1',"交易失败, 没收卡","41 请联系收单行",//30'4'*256+'2'," 交易失败","42 请联系发卡方",'4'*256+'3',"交易失败, 没收卡","43 请联系收单行",'4'*256+'4'," 交易失败","44 请联系发卡行",'5'*256+'1'," 交易失败","51余额不足请查询",'5'*256+'2'," 交易失败","52 请联系发卡行",'5'*256+'3'," 交易失败","53 请联系发卡行",'5'*256+'4',"交易失败, 过期卡","54 请联系发卡行",'5'*256+'5'," 交易失败","55 密码错,请重试",'5'*256+'6'," 交易失败","56 请联系发卡行",'5'*256+'7'," 交易失败","57 请联系发卡行",//40'5'*256+'8',"终端无效, 请联系","58 收单行或银联",'5'*256+'9'," 交易失败","59 请联系发卡行",'6'*256+'0'," 交易失败","60 请联系发卡行",'6'*256+'1'," 交易失败","61 金额太大",'6'*256+'2'," 交易失败","62 请联系发卡行",'6'*256+'3'," 交易失败","63 请联系发卡行",'6'*256+'4'," 交易失败","64 请联系发卡行",'6'*256+'5'," 交易失败65","超出取款次数限制",'6'*256+'6',"交易失败, 请联系","66 收单行或银联",'6'*256+'7'," 交易失败","67 没收卡",//50'6'*256+'8'," 交易失败","68交易超时请重试",'7'*256+'5'," 交易失败75","密码错误次数超限",'7'*256+'6',"请向网络中心签到"," ",'7'*256+'7'," 交易失败77","请向网络中心签到",'7'*256+'9'," 交易失败79POS","终端重传脱机数据",'9'*256+'0'," 交易失败","90 请稍后重试",'9'*256+'1'," 交易失败","91 请稍后重试",'9'*256+'2'," 交易失败","92 请稍后重试",'9'*256+'3'," 交易失败","93 请联系发卡行",'9'*256+'4'," 交易失败","94 请稍后重试",//60'9'*256+'5'," 交易失败","95 请稍后重试",'9'*256+'6'," 交易失败","96 请稍后重试",'9'*256+'7',"终端未登记请联系","97 收单行或银联",'9'*256+'8'," 交易失败","98交易超时请重试",'9'*256+'9'," 校验错","99 请重新签到",'A'*256+'0'," 校验错","A0 请重新签到",'T'*256+'A'," 接受","TRANS. ACCEPTED ",'A'*256+'P',"授权","APPV CODE ",'I'*256+'P'," 处理码不符"," 请重试- IP ",'I'*256+'R'," 交易类型不符"," 请重试- IR ",//70'I'*256+'S'," 交易流水号不符"," 请重试- IS ",'I'*256+'T'," 终端号不符"," 请重试- IT ",'I'*256+'M'," 商户号不符"," 请重试- IM ",'I'*256+'K',"资料错误,请重试","KEY PARITY ERROR",'C'*256+'N'," 操作取消","TRANS. CANCELLED",'L'*256+'C',"通讯故障,请重试","PLS TRY AGAIN-LC",'N'*256+'C'," 中心忙"," 请稍后重试",//modi wuhua 'T'*256+'O'," 交易失败","通讯故障,请重试",'B'*256+'E'," 机座故障"," BASE ERROR ",'E'*256+'C'," 收银机通讯故障","ECR COMM. ERROR ",//80'R'*256+'T'," 没放回机座"," RETURN TIMEOUT ",'O'*256+'T'," 操作取消"," INPUT TIMEOUT ",'O'*256+'L'," 输入金额无效"," 超小费额度",'P'*256+'F'," 密码重按过限额","INV ALID PASSWORD",'O'*256+'C'," 操作完成"," OPER COMPLETED ",'N'*256+'A'," 此卡不能授权","AUTH NOT ALLOWED",'N'*256+'B'," 此卡不能查余","NO BALANCE CHECK",'N'*256+'J'," 此交易不能调整"," NO ADJUSTMENT ",'N'*256+'M'," 此卡不能按入","NO MANUAL ENTRY ",'N'*256+'O'," 不能离线操作","NO OFFLINE ENTRY",//90'N'*256+'R'," 此卡不能退款"," NO REFUND ",'N'*256+'S'," 此卡不能消费","SALE NOT ALLOWED",'N'*256+'V'," 此交易不能取消","VOID NOT ALLOWED",'N'*256+'T'," 无交易记录","NO TRANS. RECORD",'C'*256+'B'," 请先执行结算","PLS SETTLE BA TCH",'V'*256+'D'," 交易已取消"," TRANS. VOIDED ",'W'*256+'C'," 卡帐户不符"," INCORRECT CARD ",'N'*256+'E'," 不能使用此交易"," NOT ALLOWED ",'M'*256+'E',"MAC校验错,请重试"," MAC MISMATCH ",'K'*256+'E',"资料错误,请重试","KEY PARITY ERROR",//100'D'*256+'E',"资料错误,请重试"," DATA ERROR ",'T'*256+'M'," 核对无误"," TOTAL MA TCH ",'H'*256+'N'," 无此收单行"," HOST NOT FOUND ",'I'*256+'A'," 金额不符"," 请重试- IA ",'I'*256+'C'," 商户号不符"," 请重试- IC ",'I'*256+'B'," 批次号不符"," 请重试- IB ",'E'*256+'R'," 原交易不存在"," ",'A'*256+'D'," 交易已调整","TRANS. ADJUSTED ",'B'*256+'C'," 交易失败"," NOT BLACK CARD ",'L'*256+'F'," 签退成功","LOGOFF. ACCEPTED",//110'L'*256+'G'," 签到成功","LOGON. ACCEPTED",'S'*256+'T'," 结算成功"," SETTLE ACCEPTED",'W'*256+'W'," 无此功能"," NO FUNCTION ",'L'*256+'O'," 通讯失败"," 占线",//modi wuhua'L'*256+'N',"LN80 ","PLS TRY AGAIN-NC",//add wuhua 'H'*256+'O',"HO83 ","PLS TRY AGAIN-NC",//add wuhua 'N'*256+'L'," 通讯失败"," 请接线",//modi wuhua'A'*256+'J'," 调整成功"," ",//add wuhua'S'*256+'N',"TCP 端口打开失败"," 请2分钟后重试! ",//add Kendy'N'*256+'N',"信号值太弱... ","通讯故障,请重试",//120'*'*256+'*'," 交易失败"," "。