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第一题导游人员的定义？导游员应该具备的基本素质有哪些？What is the definition of a tour guide and what basic qualities should a tour guide have?(1)A tour guide is a person who has acquired a tour guide certificate（证书）and is assigned by a travel agency to escort tourists on their travels, providing them with commentary and guiding service as well as other travel services.(2)a. moral character 良好的品质b. profound knowledge 渊博的知识c. sound ability 较强的能力d. proficient skills 较高的技能e. healthy body 健康的身体f. decent appearance 端庄的仪表第二题导游人员的基本职责是什么？List the basic tasks of a tour guide.(1)Arrange the itinerary（路线）of visits and sightseeing according to the contract（合同）signed between the travel agency and the tourists.(2)Guide the tourists to and around the sites and introduce them Chinese culture andthe local tourism resources.(3)Arrange for meals, accommodation, transportation, shopping and entertainment,and ensure the personal safety of tourists and the security of their property.(4)Answer tourists’ questions patiently and help them solve their problems during thejourney.(5)Report tourists’opinions and suggestions to the travel agency and, if necessary,help to arrange meetings for on-tour feedback.第三题导游员应该怎样熟悉接待计划？How does a tour guide get to know a reception plan?(1)The tourist group survey（旅游团概况）: 1.客源地the name of the travel agencythat organizes the group in its source origin, nationalities, languages, name of the tour leader；2.组团社name of the travel agency, name and cell-phone number of national guides；3.旅游团name, number and standard of fees of the tourist group.(2)Members’ situation of the tourist group（旅游团成员情况）: the total number人数, names, sex性别, occupations职业and religions宗教信仰.(3)Traveling route and the transportation（旅游路线和交通工具）: the wholeroute of this group全程路线, places of departing and entering出入境地点, transportation交通工具and so on. The number, time and place of the vehicles they use while the tourists are arriving and leaving.抵离本地时所乘交通工具的班次、时间和地点。
英语导游试题及答案1. What is the primary responsibility of a tour guide?A. To ensure the safety of the touristsB. To provide information about the attractionsC. To manage the tour scheduleD. All of the above答案：D2. Which of the following is NOT a typical duty of an English-speaking tour guide?A. Conducting tours in EnglishB. Assisting with travel arrangementsC. Providing medical assistanceD. Ensuring customer satisfaction答案：C3. What is the best way to greet a group of tourists at the beginning of a tour?A. "Hello, everyone! Welcome to our tour."B. "Good morning, ladies and gentlemen."C. "Hi, folks! Let's get started."D. "Greetings, esteemed visitors."答案：B4. When should a tour guide provide information about ahistorical site?A. Before arriving at the siteB. While walking through the siteC. After leaving the siteD. During lunchtime答案：B5. What is the most important quality of a tour guide?A. PunctualityB. KnowledgeabilityC. PatienceD. Humor答案：B6. How can a tour guide handle a tourist who is lost during a tour?A. Ignore the situationB. Help the tourist find their way backC. Scold the tourist for being carelessD. Ask the tourist to follow the group more closely答案：B7. What is the appropriate way to end a tour?A. "Thank you for joining our tour. Goodbye."B. "It was a pleasure having you. Have a safe journey."C. "That's all for today. See you next time."D. "We hope you enjoyed the tour. Don't forget to tip."答案：B8. Which of the following is NOT a common problem a tour guide might encounter?A. Weather-related delaysB. Traffic congestionC. Tourist complaintsD. Language barriers答案：D9. What is the best way to handle a tourist who is asking too many questions?A. Ignore the questionsB. Answer them briefly and move onC. Ask another tourist to answerD. Provide detailed answers to each question答案：B10. What should a tour guide do if a tourist is feeling unwell during the tour?A. Continue the tour without themB. Offer assistance and find medical help if necessaryC. Suggest they rest and rejoin laterD. Ask them to leave the tour答案：B。
英语导游考试题目及答案一、选择题（每题2分，共20分）1. The most famous tourist attraction in Beijing is:A. The Great WallB. The BundC. The Terracotta ArmyD. The West Lake答案：A2. What is the primary language used by English-speaking tour guides?A. MandarinB. EnglishC. FrenchD. Spanish答案：B3. Which of the following is not a traditional Chinese festival?A. Spring FestivalB. Mid-Autumn FestivalC. ChristmasD. Dragon Boat Festival答案：C4. The Forbidden City was the imperial palace for the emperors of which dynasty?A. TangB. MingC. QingD. Both B and C答案：D5. What does the abbreviation "UNESCO" stand for?A. United Nations Educational, Scientific and Cultural OrganizationB. United Nations Economic and Social CouncilC. United Nations Environment ProgrammeD. United Nations International Children's Emergency Fund答案：A6. The Great Wall was built mainly to protect against invasions by:A. The MongolsB. The JapaneseC. The EuropeansD. The Arabs答案：A7. The Chinese character for "dragon" is:A. 龙B. 虎C. 凤D. 马答案：A8. Which of the following is a famous dish from Sichuan cuisine?A. Peking DuckB. Mapo TofuC. Dim SumD. Hot and Sour Soup答案：B9. The traditional Chinese medicine is based on the concept of:A. Yin and YangB. Five ElementsC. Four SeasonsD. Both A and B答案：D10. The Chinese New Year is also known as:A. Lunar New YearB. Spring FestivalC. Moon FestivalD. Both A and B答案：D二、填空题（每空2分，共20分）11. The capital city of China is _______.答案：Beijing12. The currency used in China is the _______.答案：Renminbi (RMB)13. The highest mountain in China is _______.答案：Mount Everest14. In Chinese culture, the color red is associated with_______.答案：Good luck and happiness15. The Chinese zodiac consists of _______ animals.答案：Twelve16. The famous Chinese philosopher Confucius lived during the _______ dynasty.答案：Spring and Autumn17. The traditional Chinese art of painting and calligraphyis done using brushes and _______.答案：ink18. The Chinese tea ceremony is known as _______.答案：Gongfu Cha19. The Chinese New Year is celebrated to welcome the _______.答案：New Year and the arrival of spring20. The famous Chinese novel "Journey to the West" waswritten by _______.答案：Wu Cheng'en三、简答题（每题10分，共40分）21. What are the four great inventions of ancient China?答案：The four great inventions of ancient China are papermaking, the compass, gunpowder, and printing.22. Describe the significance of the Silk Road in ancient China.答案：The Silk Road was a network of trade routes that connected the East and West, facilitating cultural exchanges and the spread of goods, ideas, and technologies.23. What are the main features of Chinese gardens?答案：Chinese gardens are characterized by their harmony with nature, the use of water, rocks, and plants to create a serene atmosphere, and the incorporation of pavilions, bridges, and winding paths.24. Explain the concept of "face" in Chinese culture.答案：In Chinese culture, "face" (面子) refers to a person's reputation and social standing. It is important to maintain and protect one's face, and to give face to others, as it is associated with respect and social harmony.四、论述题（每题20分，共20分）25. Discuss the role of English-speaking tour guides in promoting cultural exchange.答案：English-speaking tour guides play a crucial role in promoting cultural exchange by providing information aboutlocal customs, history, and traditions to international visitors. They bridge the gap between cultures, facilitating understanding and appreciation for different ways of life. They also help to dispel misconceptions and stereotypes, fostering goodwill and mutual respect among people from diverse backgrounds.。
导游英语试题Part I: Listening Comprehension1. Listen to the following conversation and answer the questions.Guide: Good morning, ladies and gentlemen. Welcome to our city tour. My name is Roberto, and I will be your guide for today. Before we begin, I would like to give you some information about our itinerary.1. What is the guide's name?2. What will the guide provide before the tour?3. How long will the tour last?4. What will the guide talk about first?2. Listen to the following dialogue and choose the best answer to each question.Guide: Welcome to the historical museum. Here you can see artifacts from different periods of our country's history. The tour will last approximately one hour. Please follow me.Tourist 1: Could you tell us when the museum was established?Guide: Sure. The museum was founded in 1950 and has been showcasing national treasures ever since.Tourist 2: What are some of the notable exhibits we can expect to see?Guide: As we walk through the museum, I will point out significant items such as ancient pottery, traditional costumes, and important documents.1. What is the purpose of the tour?a) To visit a modern art museum.b) To see historical artifacts.c) To learn about traditional music.d) To explore local cuisine.2. When was the museum established?a) In 1950b) In 1980c) In 2000d) In 20103. What will the guide show the tourists?a) Famous landmarksb) Traditional foodc) Artistic paintingsd) Historical itemsPart II: Reading ComprehensionRead the following passage and answer the questions.As a tour guide, it is essential to have proficient English language skills in order to effectively communicate with foreign visitors. English is the most commonly spoken language worldwide, and being able to provide accurateinformation and answer questions in English is highly valued in the tourism industry.In addition to language skills, a knowledgeable guide must possess in-depth knowledge about the attractions and history of the destination. They should be able to share interesting facts, historical context, and cultural information with the tourists. A good guide also knows how to engage the group, making the tour interactive and enjoyable for everyone.Furthermore, the ability to adapt to different situations and handle unexpected challenges is crucial for a tour guide. They should be able to handle emergencies, provide assistance when needed, and ensure the safety and satisfaction of the tourists throughout the tour.1. Why is proficient English important for tour guides?2. What is another essential quality for a tour guide?3. How should a good guide engage the tourists?4. What is the responsibility of a tour guide in handling unexpected challenges?Part III: SpeakingImagine you are a tour guide in your hometown. Give a short presentation to a group of foreign visitors about the must-visit attractions and activities in your city. Provide information about the historical sites, cultural experiences, and local cuisine.。
导游服务规范题库60题（英文版）导游服务规范题库60题（英文版）should apologize to the tourist.27. What should a tour guide do when the tourists lose money or property?(1) To get know the shape, characteristic and value of the property, and analyze the possible lost time and place and assist him/her looking for it;(2) Provided that the lost thing is registration for entering or leaving the country or insured valuables, the reception agency should give proofs;(3) The owner could, by this proof, apply the theft certification through local Public security Bureau for the purpose of custom inspection or claim to insurance company.28. What should a tour guide do when a French tourist’s property is stolen in traveling around our country?(1) The local guide should immediately report to travel agency, public security and insurance company and assist them to look for clues for solving the case;(2) If the things lost cannot be found, the tour guide should assist the owner to apply to police station for theft certification so that the tourist can undergo custom inspection or submit claim to the insurance company;(3) Comfort the owner and calm him down.29. What should a local guide do when a North Korea tour group, who will travel in China, is arriving in Dingdong station and one tourist finds his luggage lost?(1) It is not the tour guide’s responsibility for the loss of tourist’s luggage, however, he/she should help the tourist findthe luggage;(2) Assist the owner in conducting the loss and claim document in Lost property office of airport;(3) During the tour, the guide should ring the tourist from time to time, asking about whether he/she finds the luggage. If not, the guide should assist the owner in buying some daily necessities;(4) If the tourist doesn’t find the luggage before leaving the loc al site, the tour guide should transfer the owner’s contact information to the airline company so that the luggage could be send to the owner successfully in future;(5) If the luggage is sure to be lost, the owner may claim to the airline company.30. When a local guide took a tour group from Taoxian airport to Fenghuang hotel and found that one of them didn’t get his baggage. At this time, what should the tour guide do?(1) The tour guide should look for it in the tourist room and examine whether the luggage is sent to the wrong room or the other tourist take wrong luggage;(2) If it cannot be found, the guide should contact with the baggage clerk of hotel to find the reasons;(3) If it cannot be found either, the guide should report to travel agency and ask for instructions;(4) If it is travel agency’s fault, the owner may write a list including all of lost luggage items. With this list and the local guide’s written stateme nt, the travel agency would claim to the insurance company for compensation;(5) The local guide should write accident reports for record.31. If you are in charge of guiding a Singapore educational tour group, unexpectedly one lady member came to you and saidthat her passport was missing, what should you do?(1) Comfort Miss Li, and allow her to recall the most possible lost place and assist her；(2) If this loss is confirmed, the procedures need to be applied in following order: First, the loss certification should be given by the local reception agency; with this certification, the owner can report to the Public security Bureau for the proof of it; after applying for the proof of passport loss, the owner can immediately go to Singapore embassy in China for getting a new passport; holding the new passport, the owner can go to Public security Bureau to apply for visa documents；(3) The expense will be paid by her.32. During the travel, if an overseas Chinese from Malaysia lost his/her passport, how to deal with this situation as a tour guide?(1) The tour guide should assist the owner in opening proof from the local reception agency；(2) With the proof of travel agency and the photos as well as relating materials, the owner can report to the designated public security Bureau for applying new passport；(3) After getting new passport, the owner can go to Malaysia embassy in China for applying visa documents；33. How do you cope with that as a tour guide if one tourist was lost in a trip of Qianshan Mountains?(1) To get to know the information and look for him quickly. Generally speaking, appoint the tour leader and some tourists to search for him separately. I will continue to guide the tour group, and notify them my phone number and next scenic spot；(2) Report to Qianshan Parkland and local Public security station and ask for help; Contact with the hotel to inquirewhether the lost tourist comes back; if he/she is still not found, the tour guide should report to travel agency or even the police station；(3) When the lost tourist is found, the tour guide should ask the tourist why he/she was lost. If it is the tour guide’s fault, the guide sho uld apologize to him/her. If it is the tourist’s fault, the guide should comfort him/her and remind him of being cautious；(4) Write the accident reports.Part three34. What should a local guide do when his/her tour group gets in a car accident on the way back and some tourists hurt?(1) Rescue the injured immediately and send him/her to the nearest hospital accompanying with the tour leader or national guide;(2) Preserve the scene and promptly report to the police station;(3) Report to the travel agency and notify relating departments in charge (Superior department or the Foreign office, etc.) and the insurance company;(4) Comfort the tourists and go on the visit;(5) Assist the relating department in doing the aftermath settlement(6) Give the written report and state the situation.35. What should a local guide do when his/her tour group is robbed or even threatened during the trip?(1) The tour guide should put his best self forward in keeping the tourists’ life and property safe;(2) Report to the police immediately and assist them;(3) Report to the leaders and bring them to the scene if case is serious. Try to call for the masses to catch the criminal andrecover the property;(4) Calm down the tourists and continue the visit;(5) Assist the relating department in doing a good aftermath settlement;(6) Write out the accident reports.36. What should a tour guide do when the hotel where tourist live catch fire in the evening?(1) The tour guide should report to police immediately;(2) Promptly inform the tour leader and all the tourists;(3) Assist the field staff in evacuating the tourists to escape way;(4) Lead the tourist to save themselves. Don’t let the guests jump out of the window blindly or taking lifts. Let them creep along with the wall with a wet towel covering the mouth. Follow the instructions of ambulance man and quickly move to the safe place;(5) When be saved, the tour guide should save other victims and resolve the difficulties caused by fire and manage to continue the tour activities;(6) Assist the leader in doing aftermath settlement and write out the accident reports.37. As a tour guide, what should you do when a customer asks his girl friend to go along with your group after arriving at someplace?(1) The tour guide should ask for the agreement of tour leader and other members of the tour group;(2) Contact with the travel agency to open the entering document if no special circumstances. Let her show valid document, fill in a form and pay relevant charges.(3) If foreign diplomatist wants to go with the tour group, theguide should check with travel agency first and strictly obey by the regulations of Chinese government.(4) For a journalist, the tour guide has to check with relating department for permission.38. If some tourists have the symptoms of vomiting, diarrhea, fatigue and coma because of eating seafood, what should the tour guide do and how to take precautions?(1) This is food poisoning symptoms of acute enteritis. If they are not rescued timely, there will be threatening to their lives. The tour guide should:(2) Try to help him vomit immediately, and let the patient drink more water to accelerate the excretion and relieve toxicity;(3) Send the patient to hospital for treatment and ask a doctor to diagnose;(4) Report to travel agency and the organization supporting the meal should be held accountable for it;(5) Precautions: have meals in fixed points; tell the tourists not to buy food at small market stall. If the food supplied is not healthy, the restaurant manager will be asked to apologize to the public.39. If some tourist gets carsickness during the travel, how does the tour guide deal with this?(1) Remind visitors not to feed too much, and take drugs against carsickness;(2) Let the person sit at the front of coach by the window;(3) Tell the tourist to tighten his belts for preventing visceral excessive vibration that aggravates illness.40. What should you do, if you take a French tour group made of high school students to travel Fenghuang Mountain in Dandong, and just when they walk down from the place ofLaoniubei, you find that a tourist fall down unluckily and cause leg fracture?(1) There are usually two kinds of circumstances for fracture: internal injury and trauma. The tour guide should take the emergency rescue at the scene. First, stop bleeding (by hand pressure, pressurized bandaging, using a tourniquet), binding (cleaning up the wood, bandaging moderately), on the plywood (fixed on both ends of the joint body to avoid turning fracture);(2) Send the injured to hospital and keep diagnosis, treatment charging list for claim to insurance company;(3) Report to travel agency and write out the accident report;(4) The tour guide should see the patient from time to time afterwards.41. How to cure the tourists suffering from heatstroke?(1) Rapidly transfer the patients to shady and ventilated place, relax the clothes and trouser belt and give patients a breeze;(2) Let the patient drink salty drinks, if possible, and takerheo-camphoradin or rendan mini-pills;(3) Wipe with cold water or alcohol to keep his body cooling;(4) If the patient appear delirious, the guide may use thumb to press philtrum-philtra and Hukouxue (one inch up the Hukou place) to wake him up, and then send him to hospital as soon as possible.42. What should a tour guide do to an old foreign tourist living in hospital due to heart attack?(1) Let the patient lie on the back and not to move;(2) Arrange emergency rescue immediately and tell the tour leader and the travel agency leaders come to the scene;(3) If the patient has to be in hospital, the guide should postpone the visa validity and assist him in conductingdocuments leaving the country;(4) The expense on treatment is paid by patients themselves, and the other fees on the service that the tourist didn’t obtain should be sent back according to the agreement of Sino-foreign travel agency.43.What should a tour guide do to a drowning tourist?(1) Clear a way the dirt in the drowned man’s nose and mouth, and immediately review whether there are false teeth in the mouth that block the airway;(2) Let the drowned man up by padding the stomach, and make him face down to compress the back so as to enable water to outflow from the nose and mouth;(3) Let the drowned man lie on his back and make artificial respiration;(4) Send the drowned man to hospital immediately without stopping rescue on the way.44. What should you do as a tour guide when Singapore tourists ask you to accompany them buying cloisonné and Tri-colored glazed pottery of the Tang Dynasty as gift to their friends in homeland?The tour guide should take the tourists to cultural relics and handicraft shop for purchase. Remind the tourists of keeping invoice well and not removing sealing-wax on the goods for custom inspection.45. What should a tour guide do when tourists want to buy calligraphy and painting at a street stall?The tour guide should persuade him and tell him China’s custom regulations that anyone who wants to carry cultural relics (including antiquated calligraphy and painting) has to submit app raisal certification to China’s departments on governmentof cultural relic, unless he cannot take it out. But this certification cannot be provided by a street stall seller. So, if the tourist really wants to buy it, the guide may take him to cultural relic shop. Remind the tourists of keeping invoice well and not removing sealing-wax on the goods for custom inspection.46. What should a tour guide do when tourists want to buy Chinese medicinal materials and patent drug?The tour guide should let relevant provisions of China’s customs get known: the entry visitors who want to buy reasonable quantity of traditional Chinese medicinal materials or proprietary Chinese medicine in foreign currency and carry them out of the country are required to submit to customs an invoice sealed “special seal for foreign exchange purchase” by State Administration of Foreign Exchange. It is not allowed to bring out if beyond the scope of a reasonable number. The total limit for going abroad is 300 RMB. The limit for going to Hong Kong and Macao regions is 150 RMB.47. What should a tour guide do when tourists ask to go to the store to buy their favorite product again?Generally speaking, if time permits, the tour guide might leave a note message (says the name of the product or something like asking salesman’s help) to the tourist and let him go shopping by a taxi. The guide can also go with him.48. What should you do when four tourists request you to change Chinese food to western food two hours before the dinner?(1) The local guide may try to contact with the restaurant server and do as relevant regulations if the proposal is given 3 hours before dinner;(2) If the tourists still insist on changing the meal, the requestcan be declined but the tour guide would better give a careful explanation;(3) If the tourists still insist on changing the meal, the tour guide can informs that the western food will be paid by themselves and without returning Chinese food fees.49. What should a tour guide do when a tourist request to have dinner on his own because of the disagreement with other tourists?(1) Explain to them carefully and ask the tour leader to mediate.(2) If the tourist insists on having meal on his own, the tour guide may follow his choice by negotiating with the restaurant server. But warn that the fees paid by himself without returning any other charges.50. What should a tour guide do when a tourist purpose special requirements on food due to religious belief?If the proposed requirements are prescribed in the tourism agreement, the reception agency should make an arrangement earlier. The local guide should check the execution of plans and fulfill the promise. If the requirements are proposed after the arrival of tour group, the tour guide may judge the case as appropriate. In general, the local guide could contact restaurant so as to meet these requirements if possible. If there are really existing difficulties, the local guide may help tourists resolve these themselves.51. What should a tour guide do when a tourist asks to leave the group in advance just because his requests cannot be satisfied?(1) The tour guide should persuade the tourist to continue the trip with tour group. If the reception agency really hasresponsibility for this, they have to make up for it;(2) If the tourist asks for unreasonable requirements, the tour guide should explain carefully. If it doesn’t succeed, the tou r guide may satisfy these requirements but notify them that the comprehensive service fees will not be returned;(3) No matter why the tourist wants to leave China in advance, the tour guide should, under the instruction, assist the tourist in reordering flight, seats, separating visa documents and so on with all the charges paid by the tourist.52. What should a tour guide do when a British tourist claims to withdraw from the tour group because of the urgent affairs at home?(1) These requirements can be satisfied through negotiation with the travel agency;(2) Assist the guest in applying relevant documents such as separating visa, reordering flight and seat. The fees covered by tourist himself;(3) The travel service fees should be returned partially or not according to the agreements.53. When some tourists from your Korea tour group request to watch “Snow Wolf Lake” in Liaoning Theate r instead of the original schedule—watching Northeast Errenzhuan at grand stage, what would you do?(1) If time permits, the travel agency can give an exchange;(2) If the tickets have been ordered with no exchanges, the tour guide should carefully explain to them for their understanding. If these tourists still insist on watching “Snow wolf lake”, the tour guide can help them buy tickets with charges paid by themselves；(3) Tell the drivers to try to make a convenience for thesetourists watching other pla ys if it’s on the same way.If it’s on a different way, the tour guide should arrange cars for them with charges paid by themselves；54. What should a tour guide do when the tourists ask to help them transfer some goods?(1) The tour guide should ensure what kind of goods that they want to transfer. If it belongs to taxable goods, the tourists should be promoted to pay the tax. If they are just valuables, the tour guide would refuse to do. When the tour guide has to accept the requirements, he will let the tourists write out a signed proxy that indicates the name and quantity and leave a mailing address;(2) The recipient has to give a receipt signed and sealed after receiving the goods;(3) The tour guide will hand the receipt and proxy together to travel agency for safe keeping;(4) If the goods transferred include food, the tour guide should refuse to them.55. What are the occasions that a tour guide need to discourage the tourists from free activity?(1) In order to the travel plan works smoothly, the tour guide should persuade them to go along with the tour group;(2) When the local public security is not very good, the tour guides should prevent the tourist from going out, much less go out individually;(3) As touring on the river or lakes, the tourist may purpose to swim ina swimming-forbidden area, at this time, the tour guide will neither agreetheir requirements nor accompany them to swim regardless of the benefits of tour group;(4) The tour guide should decline to the tourists when they are asking to visit some area still not opened to public;56. What should a tour guide do if the tourist gets a common disease?(1) The tour guide will persuade him to see doctor as soon as possible and take care of himself. If necessary, he will accompany the patient together to see doctor;(2) Take care of his condition. If the guest stays in hotel, the tour guide should go to see him and arrange for meals;(3) Do not buy the medicine or use drugs for the patient;(4) Tell the tourist that the charges for seeing doctor are paid by themselves.57. What should a tour guide do if the tourist gets a serious disease?(1) Take decisive action to send the patient to hospital accompanied by relatives or tour leader and inform travel agency that they need help. The local guide goes on guiding the group quickly;(2) In the process of rescue, the leader or the patient's relatives should be present. If the relatives don’t arrive, all arrangements should be follow the opinions of the embassies in China. T our guide may go to the hospital to visit from time to from;(3) When the patient turns the corner but still need to be in hospital, the tour guide should help him settle the separating visa, postpone visa, transportation bills and documents about leaving hospital or returning homeland;(4) As for the written material such as diagnosis, rescue report and treatment, the tour guide should copy the file for record in travel agency;(5) The fees on being in hospital and treatment as well as charges of staying in China for the relatives are all paid by themselves. The comprehensive service fees that not provided should be returned to the tourist by rules;58. What should a local guide do when a foreign tourist dies in the wash room?(1) Ring 120 immediately to conduct the emergency rescue;(2) Ring 110 immediately and keep the scene untouched;(3) Inform the travel agency that they should report to the departments for foreign affairs, public security office and the embassy in China, asking the personnel in charge come to the scene;(4) T he tour guide should stabilize the tourists’ emotion and continue his reception job;(5) As for anatomy or cremation, it must be done with the signature of the relatives or consular officials, or the tour leader;(6) Make a list of remain belongings to the victim;(7) Only if it is quarantined by epidemic organization and sent exit permit, the body cremated and coffin can be transported home;(8) The written transcript and rescue report of the whole process as well as exit permit of coffin transportation, signed by the physician and relating departments, should be kept by tour leader or travel agency who are in charge of sending to the deceased relatives.(9) Write out the accident report for record.59. In order to enrich the cultural life at night, the local guide decides to take the tour group to Tiger beach park and visit the lantern show,but four tourists would like to stay at hotel and make afortune by playing mahjong, as for this, what should a tour guide do？The tour guide should carefully explain to them that playing mahjong is illegal in China and persuade them to visit the lantern show and abandon gamble activities.60. What should a tour guide do when the tour leader or tourists purpose some requests inconsistent with the original itinerary and involved with the reception principles as well?The local guide may refuse to them. If there are specific reasons purposed by tour leader, the local guide need to ask to reception agency for instructions.。
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1. 请问，在介绍景点时，以下哪种句子是正确的？A. "The weather is very good today."B. "I am a professional tour guide."C. "The Great Wall was built in the Ming Dynasty."D. "You can find the ticket office on the right side."答案：C. "The Great Wall was built in the Ming Dynasty." 这个句子提供了关于景点历史的相关信息。
2. 在哪里可以找到旅客的签证信息？A. A hotel reservation form.B. A tour itinerary.C. A passport.D. A transportation ticket.答案：C. A passport. 签证信息通常会在旅客的护照中找到。
3. 当解释文化差异时，导游经常使用哪种表达方式？A. "The food here is delicious."B. "In our country, people bow to show respect."C. "This market is very popular among locals."D. "You can find souvenirs in that shop."答案：B. "In our country, people bow to show respect." 这个句子指出了不同国家的文化差异。
美式论文、报告写作技巧编者按：美式教育的特点即是课程内容强调学生参与及创新运用，因此，报告便成了常见的考核学生学习成果的方式，比如实验报告、学期报告、专题报告、研究报告及论文（含毕业论文）等。
研究生presentation 及seminar 的机会更是占很大的比重，有些甚至占学期成绩很大比例。
如何完成报告、论文同时得到良好的成绩，是本文提供给有志留学的有心人参考的目的。
美国大学生由於自小已养成自动寻找答案习惯，在启发式的教育环境下，写报告、论文对他们来说比较不陌生，虽然专业知识上美国学生不见得比外籍学生强，但是表达能力由於自小培养，加上英语能力的优势，常比外籍学生在报告、论文方面有较隹的利基。
反之中国学生比较缺乏报告写作的训练，因此如果在留学过程中无法适应美式教育会比较辛苦，其实论文、报告的写作要领其实不难，只要把握技巧就可水到渠成。
通常论文由篇首(Preliminaries)，本文(Texts)以及参考资料(References)三部分构成；而这三大部分各自内容如下：(一) 篇首：封面(Title)序言(Preface)谢词(Acknowledge)提要(Summary)目录(Tables and Appendixes)(二) 本文：引言(Introduction)主体，含篇(Part)、章(Chapter)、节(Section) 、以及注释(Footnotes)(三)参考资料：参考书目(References or Bibliography)附录资料(Appendix)。
进行论文或报告写作之前，先要确定想要表达的主题，主题确定后，将其具体表达，即为题目。
题目可以提供研究者：一.研究的方向二.研究的范围三.资料搜集的范围四.预期研究成果通常在确定题目之後就开始找资料从事研究，建议在找资料之前最好去问教授有哪些参考资料来源可供参考引用。
构思为确定写作大纲或Proposal 的先前步骤，大纲是论文、报告的骨干，Proposal 是研究的架构、流程及范围的说明书。
英语中级导游试题及答案一、选择题（每题2分，共20分）1. Which of the following is NOT a typical tourist attraction in Beijing?A. The Great WallB. The Forbidden CityC. The BundD. The Summer Palace答案：C2. The phrase "to go on a package tour" means:A. to travel aloneB. to travel with a groupC. to travel without a planD. to travel without luggage答案：B3. What does "check-in" refer to in the context of travel?A. To pay for your hotel roomB. To register at the hotelC. To leave your luggage at the hotelD. To request a room upgrade答案：B4. Which of the following is NOT a type of publictransportation?A. BusB. TrainC. TaxiD. Bicycle答案：D5. In the context of travel, "to book" means:A. to reserve a seat or a roomB. to cancel a reservationC. to sell ticketsD. to ask for a discount答案：A6. What does "to embark on" mean?A. to start a journeyB. to end a journeyC. to delay a journeyD. to cancel a journey答案：A7. The term "day trip" refers to:A. a trip that takes more than a dayB. a trip that takes less than a dayC. a trip that is not plannedD. a trip that is not guided答案：B8. What does "to disembark" mean?A. to get on a vehicleB. to get off a vehicleC. to drive a vehicleD. to park a vehicle答案：B9. Which of the following is NOT a reason for travel insurance?A. medical emergenciesB. trip cancellationsC. lost luggageD. flight delays答案：D10. The phrase "to check out" in a hotel context means:A. to inspect the roomB. to pay the bill and leaveC. to request a room upgradeD. to extend the stay答案：B二、填空题（每题2分，共20分）1. The Eiffel Tower is a famous landmark in the city of ________.答案：Paris2. The Colosseum is an ancient ________ in Rome.答案：amphitheater3. The Taj Mahal is a famous ________ in India.答案：mausoleum4. The Great Barrier Reef is a coral reef system located off the coast of ________.答案：Australia5. The Grand Canyon is a steep-sided canyon in the state of ________ in the United States.答案：Arizona6. The Louvre Museum is located in the city of ________.答案：Paris7. The Tower Bridge is a famous landmark in the city of________.答案：London8. The Statue of Liberty is a colossal statue located on Liberty Island in the city of ________.答案：New York9. The Great Wall of China is a series of fortifications made of stone, brick, tamped earth, wood, and other materials, generally built along an east-to-west line across the historical northern borders of China to protect the Chinese states and empires against the raids and invasions of the various nomadic groups of ________.答案：Eurasia10. The Amazon Rainforest is the largest tropical rainforest in the world, located in the ________ region.答案：Amazon三、简答题（每题10分，共30分）1. Describe the role of a tour guide in a group tour.答案：A tour guide plays a crucial role in a group tour by providing information about the places visited, ensuring the safety and comfort of the tourists, managing the itinerary, and handling any issues that may arise during the trip.2. Explain the importance of travel insurance.答案：Travel insurance is important because it provides financial protection against unforeseen events such as medical emergencies, trip cancellations, lost luggage, and other travel-related mishaps, which can be costly and disruptive to the traveler's plans.3. What are the benefits of traveling solo?答案：Traveling solo offers numerous benefits, including the freedom to create one's own itinerary, the opportunity to meet new people and make new friends, the chance to immerse oneself in local cultures without distractions, and the personal growth that comes from navigating unfamiliar situations independently.。
全国英语导游人员资格考试模拟题1I．Listening Comprehension (15’)OmittedII. Grammar and Vocabulary 20’16. at the station, he found the train gone.a. Arrivedb. Arrivingc. Having arrivedd. In arriving17. He was charged with driving.a. negligenceb. negligentc. neglectd. neglected18. by the climb, he sat down to rest.a. Exhaustb. Exhaustedc. Exhaustingd. Having exhausted19. He is lazy to revise his work.a. sob. veryc. tood. much20. He looked at me as if I a monster.a. amb.. werec. wasd. have been21. The meat bad if it is left in the sun.a. gob. goesc. willd. can go22. All that is not gold.a. glitterb. glittersc. glitteringd. glittered23. By the end of the year I quite a lot of money.a. will saveb. will be savingc. will have savedd. save24. The receptionist suggested that the guest to the Summer Palace by taxi.a. wentb. was goingc. had to god. go25. I am looking forward to you soon.a. seeb. in seeingc. be seeingd. seeing26. The river was deep we could not cross.a. too… thatb. so…thatc. very…thatd. so…an d27. Though this kind of bean curd does not smell , it tastes .a. well…wellb. well…goodc. good…welld. good…good28. The guest may the key in his room.a. leftb. leavec. to have leftd. have left29. When the tourists the Yuyuan Garden, they went back to the hotel.a. had visitedb. visitedc. have visitedd. having visited30. In case a fire broke out, you can leave the building by the fire .a. escapeb. ladderc. stairsd. steps31. worried about is his son’s survival in the airplane crash on September 11, 2001.a. The old man isb. What is the old manc. That the old man is D. What the old man is32. How long you for us?a. have…waitedb.will…waitc. have…been waitingd. had…been waiting33. Covers had been for thirty guests.a. layb. laidc. laind. laying34. We shall the flag when the sun .a. raise…risesb. raise…rosec. raise…rised. raise…will rise35. He enjoyed the Dim Sum so much that he accepted a second when it was offered.a. offerb. helpingc. sharingd. portionIII. Reading Comprehension 15’AUntil the 1980s, the American homeless population comprised mainly older males. Today, homelessness strikes much younger part of society. In fact, a 25-city survey by the U. S. Conference of Mayors in 1987 found that families with children make up the fastest growing part of the homeless population. Many homeless children gather in inner cities; this transient(变化无常的) and frequently frightened student population creates additional problems — both legal and educational — for already overburdened urban school administrators and teachers.Estimates of the number of homeless Americans range from 350,000 to three million. Likewise, estimates of the number of homeless school children vary radically. A U.S. Department of Education report, based on state estimates, states that there are 220,000 homeless school-age children, about a third of whom do not attend school on a regular basis, But the National Coalition for the Homeless estimates that there are at least two times as many homeless children, and that less than half of them attend school regularly.One part of the homeless population that is particularly difficult to count consists of the “throwaway” youths who havebeen cast of their homes. The Elementary School Center in New York City estimates that there are 1.5 million of them, many of whom are not counted as children because they do not stay in family shelters and tend to live by themselves on the streets.Federal law, the Stewart B. McKinney Homeless Assistance Act of 1987, includes a section that addresses the educational needs of homeless children. The educational provisions of the McKinney Act are based on the belief that all homeless children have the right to a free, appropriate education.36. It is implied in the first paragraph that ____.A) the writer himself is homeless, even in his eightiesB) many older homeless residents are going on strike in 25 citiesC) there is a serious shortage of academic facilitiesD) homeless children are denied the opportunity of receiving free education37. The National Coalition for the homeless believes that the number of homeless children is _____.A) 350,000B) 1,500,000C) 440,000D) 110,00038. One part of the homeless population is difficult to estimate. The reason might well be ____.A) the homeless children are too young to be counted as childrenB) the homeless population is growing rapidlyC) the homeless children usually stay outside schoolD) some homeless children are deserted by their families39. The McKinney Act is mentioned in this passage in order to show that ___.A) the educational problems of homeless children are being recognizedB) the estimates on homeless children are hard to determineC) the address of grade-school children should be locatedD) all homeless people are entitled to free education40. The passage mainly deals with ____.A) the legal problems of the homeless childrenB) the educational problems of homeless childrenC) the social status of older malesD) estimates on the homeless populationBBeing in a different place fro m one’s usual residence is an essential feature of tourism. This means that transportation companies are one vital aspect in the tourist industry.For many years, railroads have formed the first successful system of mass transportation, carrying crowds of tourists from one place to another. However, the automobile has replaced the railroad for most local travel. The automobile offers convenience. The traveler can depart from his own home and arrive at his destination without transferring luggage or having to cope with any other difficulties. Nowadays, motor buses have partly replaced railroad passenger service on many local routes in a number of cities. However, railroad transportation is still very popular in many Asian countries for internal travels.The airplane has become very commonplace for long distance travel. Now more and more people would like to take planes on their trips. Traveling by plane is faster and quite safe.Ships still play an important part of tourism. A cruise is a voyage by ship that is made for pleasure rather than for a fixed destination. The cruise ship serves as the hotel for the passengers as well as their transportation. When the tourists reach a port, they are usually conducted on a one-day excursion, but they return to the ship to eat and sleep.Without the modern high-speed forms of transportation available to large numbers of tourists, tourism would not have become such a successful industry.41. Why has the automobile now replaced the railroad for most local travels?a. because it is cheaperb. because it is fasterc. because many people own carsd. because the traveler can depart from his own home and arrive at his destination without transferring luggage.42. The best advantage of air travel to tourists is thata. it is cheaper than railroad travelb. it is safer than railroad travelc. it leaves more time for sightseeing for the travelerd. it is easier to get air tickets than train tickets43. What conveniences does a cruise ship offer?a. It serves as a hotel for the passengers as well as their transportationb. It reaches many portsc. It offers good food.d. It can at any port the travelers wish.44. A cruise is a voyage by ship made fora. a fixed destinationb. travelc. pleasured. relaxation45. If there were no modern high-speed forms of transportation available to touristsa. Tourists would have to go on foot from one place to anotherb. Tourism would not be so successfulc. Nobody would like to traveld. It would be impossible for people to travelCCultural norms so completely surround people, so permeate thought and action that we never recognize the assumptions on which their lives and their sanity rest. As one observer put it, if birds were suddenly endowed with scientific curiosity they might examine many things, but the sky itself would be overlooked as a suitable subject; if fish were to become curious about the world, it would never occur to them to begin by investigating water. For birds and fish would take the sky and sea for granted, unaware of their profound influence because they comprise the medium for every fact. Human beings, in a similarly way, occupy a symbolic universe governed by codes that are unconsciously acquired and automatically employed. So much so that they rarely notice that the ways they interpret and talk about events are distinctively different from the ways people conduct their affairs in other cultures.As long as people remain blind to the sources of their meanings, they are imprisoned within them. These cultural frames of reference are no less confining simply because they cannot be seen or touched. Whether it is an individual neurosis that keeps an individual out of contact with his neighbors, or a collective neurosis that separates neighbors of different cultures, both are forms of blindness that limit what can be experienced and what can be learned from others.It would seem that everywhere people would desire to break out of the boundaries of their own experiential worlds. Their ability to react sensitively to a wider spectrum of events and peoples requires an overcoming of such cultural parochialism. But, in fact, few attain this broader vision. Some, of course, have little opportunity for wider cultural experience, though this condition should change as the movement of people accelerates. Others do not try to widen their experience because they prefer the old and familiar, seek from their affairs only further confirmation of the correctness of their own values. Still others recoil from such experiences because they feel it dangerous to probe too deeply into the personal or cultural unconscious. Exposure may reveal how tenuous and arbitrary many cultural norms are; such exposure might force people to acquire new bases for interpreting events. And even for the many who do seek actively to enlarge the variety of human beings with whom they are capable of communicating there are still difficulties.Cultural myopia persists not merely because of inertia and habit, but chiefly because it is so difficult to overcome. One acquires a personality and a culture in childhood, long before he is capable of comprehending either of them. To survive, each person masters the perceptual orientations, cognitive biases, and communicative habits of his own culture. But once mastered, objective assessment of these same processes is awkward since the same mechanisms that are being evaluated must be used in making the evaluations.46. The examples of birds and fish are used to ______.A. show that they, too, have their respective culturesB. explain humans occupy a symbolic universe as birds and fish occupy the sky and the seaC. illustrate that human beings are unaware of the cultural codes governing themD. demonstrate the similarity between man, birds, and fish in their ways of thinking47. The term "parochialism" (Line 3, Para. 3) most possibly means ______.A. open-mindednessB. provincialismC. superiorityD. discrimination48. It can be inferred from the last two paragraphs that ______.A. everyone would like to widen their cultural scope if they canB. the obstacles to overcoming cultural parochialism lie mainly in people's habit of thinkingC. provided one's brought up in a culture, he may be with bias in making cultural evaluationsD. childhood is an important stage in comprehending culture49. Which of the following statements is TRUE according to the passage?A. Individual and collective neurosis might prevent communications with others.B. People in different cultures may be governed by the same cultural norms.C. People's visions will be enlarged if only they knew that cultural differences exist.D. If cultural norms are something tangible, they won't be so confining.50. The passage might be entitled "______."A. How to Overcome Cultural MyopiaB. Behavioral Patterns and Cultural BackgroundC. Harms of Cultural MyopiaD. Cultural Myopia-A Deep-rooted Collective NeurosisIV. Translation (30 points)A. Translation from Chinese into English (51-60) and vice versa (61-70) (10 points)Directions:This part gives you 10 Chinese expressions to be translated into English, and 10 English words and expression to be translated into Chinese.51 没收52误机53 退票54三轮车55 市区高架路56 林荫道57 马术58音乐大师59 花车巡游60 城市人馆61 fresco 62 Confucianism63 waterside pavilion 64 winding path65 magnolia 66 oleander67 embroidery 68 mounting69 heatstroke/sunstroke 70 first aidB. Short Passage Translation (20 points)Directions:This part is composed of four short passages. The first two are to be translated from Chinese into English, and the second two from English into Chinese.71. 旅游宣传广告通常采用的方式有报纸、杂志以及电视广播。
Part Three Questions and Answers第三部分现场导游考试知识题I. Questions and Answers on Tourism of ChinaI. 导游综合知识题1. Chronically, what are the dynasties in Chinese history?They are: XiaDynasty, ShangDynasty, ZhouDynasty, QinDynasty, HanDynasty, ThreeKingdom, Eastern and Western JinDynasties, SuiDynasty, TangDynasty, SongDynasty, YuanDynasty, Ming Dynasty and Qing Dynasty.2. What are the initial names for Guizhou, Sichuan, Yunnan, Shaanxi and Gansu Provinces？Qin or Gui for GuizhouProvince; Chuan or Shu for SichuanProvince; Yun or Tian for YunnanProvince; Shaan or Qin for Shaanxi Province and Gan or Long for GansuProvince.3. Please name five famous mountains in China.They are: Mt.Taishan in Taian City, Shandong Province; Mt.Huashan in Huayin County, Shaanxi Province; Mt.Henshan in Henshan County, Hunan Province; Mt.Henshan in Hunyuan County, Shanxi Province and lastly Mt.Songshan in Dengfeng County, Henan Province.4. What are the four famous HolyBuddhaMountains in China? What are the three famous grottoes in China？Four HolyBuddhaMountain are: Mt.Wutai in ShanxiProvince; Mt.Emei in SichuanProvince; Mt.Puto in ZhejiangProvince and Mt.Jiuhua in AnhuiProvince.Three famous grottoes are: Mogao Grottoes in Dunhuang，Gansu Province; Yungang Grottoes in Datong, Shanxi Province; and Longmen Grottoes in Luoyang, Henan Province.5. In south of Yangtze River, there are three famous pavilions, what are they?They are: Yueyang Pavilion in Yueyang City, Hunan Province; Huanghe Pavilion in Wuhan City, Hubei Province and Tengwang Pavilion in Nanchang City, Jiangxi Province.6.Approximately, how long is the Beijing-Hangzhou Grand Canal? Where are its starting point and end point?It runs from Tongzhou, Beijing in the north to Hangzhou in the south with a length of about 1800 kilometers (1974kilonmetersexactly).7. What are the “Three Treasures”of Mt.ChangbaiForest Area in JilinProvince?They are: Ginseng, marten fur and antler.8. Where is Confucius’s hometown? And what is it famous for?Confucius’s hometown is located in Qufu, Shandong Province. It’s famous for ConfucianTemple, ConfucianForest and ConfucianMansion.9. China is famous for its traditional handicrafts. What are the “Three National Treasures” of Chinese handicrafts?from Beijing, the porcelain from Jingdezhen and the tuotai lacquer from They are: the cloisonnéFuzhou.10. What is the characteristic of traditional Chinese painting? And how many types of Chinese painting are there?The characteristic of traditional Chinese painting is its presentation technique of ink lines. Thereare three types of Chinese painting: figure painting, flower and bird painting, and mountain and water painting.11. Please name four most famous love stories in China.They are: White Snake Lady; the Romance of Liang Shanbo and Zhu Yingtai; Meng Jiangnv Looking for Her Husband and lastly the Cowherd and Girl Weaver.12. What’s the symbol of Tourism of China？What is its origin?The symbol of Tourism of China is the“Horse on Flying Swallow”. It originates from theEasternHan Dynasty bronze ware “Horse on Flying Swallow”.13. China is known for its culinary art. What are the eight major cooking styles in China?They are: Shandong Cuisine, Sichuan Cuisine, Huaiyang Cuisine, Guangdiong Cuisine, Hunan Cuisine, Fujian Cuisine, Anhui Cuisine and Zhejiang Cuisine.14. China is the home of tea. Please name the most famous teas in China? (name at least five brands).They are: West Lake Green Tea, Dongshan Green Shell Tea, Anxi Tie Guan Yin, Keemun (a black tea produced in Qimne, Anhui Province), Silver Needle Tea in Hunan, Lushan Yunwu Green Tea, Dongding Oolong Tea, Y unnan Pu’er Tea, and Suzhou Jasmine Tea.15. What are the “Four Treasuresof Study”?They are: the Xuan Paper, the Hu Writing Brush, the Hui Ink Stick and the Duan Ink Slab.16. Please name at least five famous gardens in Suzhou.They are Lingering Garden, Humble Administration’s Garden, Lion Grove, Garden of the Master of Nets, Surging Wave Pavilion and Zhouzhuang Village.17. Please name five major scenic spots in Shanghai.They are: The Bund, Yu Garden, OrientalPearlTower, JadeBuddhaTemple and Pudong New Area/District.18. In Suzhou，there is a well-known Buddhist Temple which enjoys high reputation in Japan. Which temple is it? It is said there is a Tang poem related to the Temple? Please name the poem and its writer?The temple is HanshanTemple. The Tang Dynasty poem is “Night Anchorage at Maple Bridge”(枫桥夜泊). It was composed by Zhang Ji.19. What is the name of the highest building under construction in Shanghai? How high is it?And where is it located?The building is ShanghaiGlobalFinancialCenter. It is 420.5 meters high and located by ShanghaiJinMaoBuilding in Pudong New Area/District.20. Which area is called “Yangtze River Delta”?Right now, how many cities does it consist of ?Yangtze River Delta is one of the most developed areas in China. At present, it consists of 23 cities in Zhejiang, Jiangsu, Shanghai and AnhuiProvinces.21. In Yangtze River Delta, there are 3 cross-sea bridges. Whatare their names and length? They are HangzhouBayBridge, 36 kilometers long; JintangBridge, 26.54 kilometers long and EastSeaBridge, 32.5 kilometers long.22. What are the local specialties in JiangsuProvince?Nanjing Flat Ducks, Raining Flower Pebbles, Danyang Wine, Suzhou Silk, Green Shell Tea and Zhengjiang Fragrant Vinegar.23. What is the promotion slogan of Zhejiang Tourism?“Lyrical Land, Scenic Zhejiang”24. What are the size and population of ZhejiangProvince? Please use one sentence to generalize its topography.ZhejiangProvince covers an area of 10.0018 square kilometers with a population of 467.7 million. Its topography feature is 70% mountains, 10% water and 20% farmland/cropland.25.ZhejiangProvince is famous for its folk carvings. What are the most well-known “Three Carvings”?They are: Yueqing Boxwood Carving, Dongyang Wood Carving and Qingtian Stone Carving.26. What are the specialized markets in Zhejiang Province？They are: Yiwu China Small Commodities Market, ShaoxingLightTextileTown, Yongjia ButtonsMarket, HainingChinaLeatherTown and YongkangHardwareTown.27. Please name four private libraries in ZhejiangProvince.They are：Tianyi Pavilion in Ningbo, Wenlan Pavilion in Hangzhou, Jade Sea Building in Ruian Wenzhou and Jiaye Tang in Nanxun Huzhou.28. Please list five ancient towns in ZhejiangProvince.They are: NanxunTown in Huzhou, XitangTown in Jiashan, Wuzhen in Tongxiang, LongmenTown in Fuyang and LianglongTown in Yuyao.29. Please name eight rivers in ZhejiangProvince.They are: QiantangRiver, Ou River, Cao’e River, YongRiver, FeiyunRiver, Ao River, East and West Tiao Stream.30.Up to 2005, which cities in ZhejiangProvince have won the title of “ModelCity of Environmental Protection”?They are: Ningbo, Hangzhou, Shaoxing and Fuyang.31. Which is the earliest Neolithic age site in ZhejiangProvince and how old is it?The earlist Neolithic age site is the Across-LakeBridge in Xiaoshan. It’s 8,000 years old. （It dates back to 8,000 years ago.) (It has a history of 8,000 years.)32. How many cities does QiantangRiver pass by? How long is its section in Zhejiang Province?It passes by Chunan, Jiande, Tonglu, Fuyang, Hangzhou and Haining. Its section in ZhejiangProvince is about 360 kilometers long.33. What were the Five Buddhist Temples rated in Southern Song Dynasty?They were: JingshanTemple in Yuhang, LingyinTemple in Hangzhou, JingciTemple in Hanghou, TiantongTemple in Ningbo and KingAsokaTemple in Ningbo.34. Besides West Lake in Hangzhou, how many West lakes are there in China? Where are they located? ( name at least five places)Besides West Lask in Hangzhou, there are thirty-five WestLakes in China. They are WestLake in Fuzhou, WestLake in Lanzhou, WestLake in Haikou, WestLake in Qingdao, WestLake in Shenyang, WestLake in Guilin, WestLake in Huizhou, WestLake in Nanchang, SlenderWestLake in Yangzhou, etc.35. When was the earliest Great Wall built?It is generally believed that the earliest section of the Great Wall was built during the Waring States Period, that is, during the fifth century BC.II. Questions and Answers on Tourism of HangzhouII. 杭州导游知识题1. How many national scenic areas and nature reserves are there in Hangzhou? What are they?In Hangzhou, there are two national scenic areas: West Lake Area and Fuchun River Area and two national nature reserves: TianmuMountainandCoolPeak.2. When was the first West Lake Expo held? And until now, how many WestLake Expos have been held in Hangzhou?The first West Lake Expo was held in Hangzhou in 1929. Up to 2007, Nine West Lake Expos have been held in Hangzhou.3. For how many times was Hangzhou made the capital of the country? And at what time wasit made the capital of the country?Hangzhou was made the capital of the country twice. It served as the capital city of Wuyue Kingdom in the Five Dynasties from 907 to 978, which lasted 72 years; and the capital city of Southern Song Dynasty from 1127 to 1279, which lasted 223 years.4. Please name at least five eminent figures in history who were natives of Hangzhou.They are: Sun Quan, Qian Liu, Bi Sheng, Yu Qian, Shen Kuo, Gong zhizhen, Yuan Mei, Zhang Taiyan, Yu Dafu, Xia Yan etc.5. What are the specialties of Hangzhou. (name at least five)They are: West Lake Dragon Well Green Tea, West Lake Water Shield, West Lake Lotus Root Powder, Hangzhou Chrysanthemum, Jingshan Green Tea, Tangxi Loquat, Changhua Small Walnut, etc.6. What are the major arts and crafts from Hangzhou? (name at least five)They are: Hangzhou Silk, West Lake Brocade, Zhang Xiaoquan Scissors, Wang Xinji Fans, West Lake Silk Parasols, Tianzhu Chopsticks, Xiaoshan Lace, Woven Bamboo Articles, etc.7. What are the traditional Hangzhou Cuisines? (name at least five)They are: Beggar’s Chicken, West Lake Carp in Vinegar Sauce, Dongpo Pork, Shelled Shrimp with Dragon Well Green Tea Leaves, Sister Song’s Fish Broth, Deep Fried Soybean Scum Rolls, Ham Cube Stewed in Honey Sauce, etc.8. What are the typical Dim Sumsin Hangzhou? (name at least five)They are: Wu Hill Crisp Cakes, Happy Pairs, ‘Cat’s Ear, Beauty’s Tongue, Fried Dough Sticks Wrapped in Pancake with shallot, etc.9. What are some well-known teahouses in Hangzhou? (name at least five)They are: Lakeside Teahouse, Qingteng Teahouse, Lanbao Teahouse, Men’er Teahouse, Wu Hill Teahouse, Dragon Well Teahouse, Xinyuan Teahouse, etc.10. Please nameat least five well-known restaurants in Hangzhou?They are: Louwailou, Zhiweiguan, Zhangshenji, Hongni Grand Restaurant, New Huazhongchen, Hangzhou Restaurant, New Kaiyuan Grand Restaurant, Gonden Sunshine, etc.11. How many 5-star hotels are there in Hangzhou? What are they/？(name at least five)There are 10 5-star hotels in Hangzhou. They are: Radisson Plaza Hotel Hangzhou, World Trade Center Grand Hotel Zhejiang, New Century Hotel Grand Hangzhou, Hangzhou Grand Metropark Hotel (杭州维景大酒店)，West Lake State Guesthouse, Sofitel WestlakeHangzhou（杭州索菲特西湖大酒店）, Howard Johnson Oriental Hotel Zhejiang(东方豪生大酒店), Shangri-La Hotel Hangzhou, Hyatt Regency Hangzhou（杭州凯悦酒店）, and Zhejiang International Hotel12. Please name at least five memorial halls of notables in Hangzhou.They are: Su Dongpo Memorial Hall, Bai Juyi Memorial Hall, , Zhang Taiyan Memorial Hall, Wu Changshuo Memorial Hall, Huang Binhong Memorial Hall, Pan Tianshou Memorial Hall, Li Shutong, Ma Yifu Memorial Hall, Xia Yan Memorial Hall.13. What are the city tree and city flower of Hangzhou?Sweet osmanthus is its city flower while camphor is its city tree.Trees along the streets (行道树) : chinar/ sycamore14. What are the size and population of Hangzhou?Hangzhou covers an area of 16,596 square kilometers with a population of 6.2158 millions.The city proper covers an area of 3,068 square kilometers with a population of 4.0159 millions.15. What's the average temperature in Hangzhou: What’s the highest temperature in summer and the lowest temperature in winter?C. The highest temperature in summer is 40°C and the The average temperature in Hangzhou is 16.2°C.lowest temperature in winter is –(minus)5°16.What honorable titles has Hangzhou won?Hangzhou has won honorable titles as: Paradise on Earth, Famous Historic and Cultural City,State-level Hygienic City, International Garden City, and the Best Human Habitat (Human Settlement) City（最佳人居城市）and 2007 Happiest City(最具幸福感的城市).17. What are the major commercial streets（the special streets）in Hangzhou? (name at leastfive)They are: Xinhua Road Silk Street (Hangzhou China Silk Town), Evergreen Garment Street, Qinghufang Historical Cultural Street, Nanshan Art & Leisure Street, Wensan Road Electronic Information Street, Wulin Road Women’s Fashion Street, Xinyifang Shopping Mall, Hubin(Lakeside)Road Shopping and Tour Street, Jiefang Road Shopping Street, Meijiawu Tea Culture Village, etc.18. What are the famous museums in Hangzhou? (name at least five)They are: China Tea Museum, China Silk Museum, Southern Song Imperial Kiln Museum, ChinaScissors Museum, Zhejiang Provincial Museum, Huqingyutang Traditional Chinese Medicine(TCM) Museum, Zhejiang Museum of Natural History, West Lake Museum, Hangzhou History Museum, Liangzhu Culture Museum, etc.19. What’s the name of the first wetland park in China？What are its size and location?The first wetland park in China is HangzhouXixiWetlandPark. It is located in northwest of the citywith a total area of over 10 square kilometers.20. Who are the “Three Brave/Outstanding Men on the Lake” in Hangzhou? Where are theirtombs?They are: Yue Fei, Yu Qian and Zhang Changshui.e of Santai HillYue Fei’s tomb is on the southern slope of Qixia Hill, Yu Qian’s tomb is on the slop and Zhang Changshui’s Tomb is on the northern slope of Nanping hill.21. What are the “Four Ancient Pagodas” in Hangzhou?They are: Baochu Pagoda, Lei Feng Pagoda , Zhakou White Pagoda and Six Harmonies Pagoda.22. What’s the theme and mascot of the 2006 Hangzhou World Leisure Expo?The theme of the 2006 Hangzhou World Leisure Expo is “Leisure changes people’s life”, and the mascot of the expo is a water drop named“Jing Jing”(晶晶).23. What are the “Traditional Top Ten” views in Hangzhou? (name at least five)They are: Spring Dawn at Su Causeway, Breezing-ruffled Lotus at QuyuanGarden, Autumn Moon Over the CalmLake, Lingering Snow on the Broken Bridge,Orioles Singing in the Willows, Viewing Fish at Flower PondThree Pools Mirroring the Moon, Twin Peaks Piercing the Cloud。
规范题1、导游人员的定义是什么？答：导游人员又简称导游；是指依照《导游人员管理条例》的规定取得导游证；接受旅行社的委派；为游客提供向导、讲解及相关旅游服务的人员。
1, what is the definition of a tour guide?A: the tour guide personnel is also referred to as the guide who obtain the tourist certificate legally according to the management regulations of the guide personnel, accept the travel agency’s assignment and offers guiding, interpreting and related tourism services to guests.2、导游人员的基本职责是什么？1、接受任务，带团游览。
2、导游讲解，传播文化。
3、安排相关事宜，保护游客安全。
4、反映意见要求，安排相关活动。
5、解答问询，处理问题。
2, what is the basic duty of a tour guide?1, accept the task, and lead the tourist to have a tour. 2, give tour narration and disseminate culture. 3, arrange related matters, protect the safety of tourists 4、Reflect the views and requirements, arrange related activities. 5, answer inquiries and deal with problems.三、客观要求复杂多变是导游服务的鲜明特征之一，这种复杂性体现在哪些方面？1、服务对象复杂2、旅游要求多样3、人际关系复杂4、具有精神污染the complex of some objective requests is one of the most distinctive features of the tour guide service, in what respects are this complexity embodied?1, the complexity of the service objects 2, the diversity of tour requirements 3, complicated interpersonal relationship 4, with spiritual pollution二十、地陪的主要职责有哪些？1、安排旅游活动。
Online Tutorial for National Tour Guide Exam (English)全国英语导游考试辅导Part One On-the-way Introduction第一部分沿途培训中心（考点）出发——百合花饭店——曙光路——体育场路——环城东路——城站火车站—西湖大道——南山路——杨公堤——培训中心Part Two Presentation On Scenic Spots of Hangzhou第二部分景点讲解West Lake西湖1. Briefing on the West Lake; Xiling Bridge; Mucai Pavilion1）Briefing on the West Lake; (The formation of the lake; The legend about the lake )(1) Briefing on West LakeKey points: its location and size; the four features of the lake; the five parts of the lake; Four Islets in the lake; the origin of the lake‘s name(2)The Formation of the Lake and the legend about the lakeKey points: the scientific elements for its formation; the legendary story for its formation Scientifically, it was lagoon. According to a legend it was a pearl from the heaven.2）Xiling Bridge3）Mucai Pavilion (the Pavilion for Admiring the Talent)Key points: the story of Su Xiaoxiao; the history of the Pavilion ―Talent Admiring‖;2. Qiu Jin and Her T omb，Yu Chamber and Yu Yue，The Liuyi Spring1)Qiu Jin and Her Tombkey points: the introduction of Qiu Jin; Qiu Jin‘s tomb2)Y u Chamber and Y u Y ueKey points：the introduction of Y u yue; Y u Chamber;3)The Liuyi SpringKey points:the origin of Liuyi Spring; what does Liuyi refer to;3. The Xiling Seal Engravers’ Society; The Louwailou ( Building Beyond Building) Restaurant1)The Xiling Seal Engravers‘ Society(1)Briefing on Xiling Seal-Engravers‘ SocietyKey Points:The origin of its name; the aim of the society; the founder and the first and other presidents(2)Introduction on the garden of the society:Key points: the characteristics of the garden buildings; which style does it belong to?(3)Three main buildings of Xiling Seal-Engravers‘ SocietyKey points: three main buildings; the background of the construction of the buildings;(4)The four springs of Xiling Seal-Engravers‘ SocietyKey points: four springs of Xiling Seal-Engravers‘ Society; the meanings of their names(5) The three stone statues and the stele of SanlaoKey points: the three stone statues; the stele of Sanlao; the value of the stele;2) The Louwailou ( Building Beyond Building) RestaurantKey points: the origin of the restaurant; its history and the famous dishes it serves;4. The Zhongshan Park；Zhejiang Provincial Museum；（The Solitary Hill）1) The Zhongshan ParkKey points: Zhongshan Park; West Lake Heavenly Sight2) Zhejiang Provincial MuseumKey points:the foundation, location and size of the museum; the layout of the museum and the culture the museum presents；5．Autumn Moon over the Calm Lake；Cran Pavilion and Lin Hejing；Bai Causeway1) Autumn Moon Over the Calm LakeKey points: the history of the pavilion；the origin of the name ―Autumn Moon Over the Calm Lake”2)Crane Pavilion and Lin HejingKey points: the introduction of Crane Pavilion; the story of Lin Hejing and his plum wife and crane son3)Bai CausewayKey points: the introduction of Bai Causeway; the story of Bai Juyi6. Broken Bridge and “Lingering Snow at Broken Bridge”; Precious Stone Hill; Baochu Pagoda1)Broken Bridge and ―Lingering Snow at Broken Bridge‖Key points：three unusualness of West Lake; three factors for the popularity of Broken Bridge; explanations of its name; the legend ―The Romance of the West Lake‖;2)Precious Stone HillKey points: Explanation of the name of the hill; Emperor Qin‘s Mooring Rock3)Baochu PagodaKey points: the introduction of Baochu Pagoda; the explanation for its name7. Leifeng Pagoda; Su Causeway1) Leifeng PagodaKey points：the introduction of the view ―Leifeng Pagoda in Evening Glow‖; the history of Leifeng Pagoda2) Su CausewayKey points: the introduction of Su Causeway; why is it called Su Causeway8. Three Pools Mirroring the Moon; Mid-lake Pavilion; Ruan Gong Islet1) Three Pools Mirroring the MoonKey points: Lesser Y ingzhou；Three Pools Mirroring the MoonLingyin Temple灵隐寺1. Briefing on the Peak Flying from Afar; Qinglin Cave；1）Briefing on the Peak Flying from Afar2）Qinglin/ Green Forest CaveKey points: Three Saints of the West，Lucana Buddhist Festival，Stone bed and stone fingerprint ofJi Gong3）Milky Jade Cave2. Huili’s Pagoda/Stupa; The Dragon Cave; Carving of Maitreya Buddha1）Hui Li‘s Pagoda/ Li Gong Pagoda2）The Dragon Cave3）Caving of Maitreya Buddha3. Duowen Heavenly Guardian; The Thunder Pavilion and Cold Spring Pavilion1）Duowen Heavenly Guardian2）He Lei Pavilion (the Thunder Pavilion) and Leng Quan Pavilion (Cold Spring Pavilion)4. The Front Hall/ Heavenly Guardians’ Hall; the Statue of VedaKey points: Maitreya Buddha （弥勒佛），Four Heavenly Guardians ，Dhrtarastra (东方持国天王)，Virudaka （南方增长天王），Virupaksa （西方广目天王），Dhanada ( 北方多闻天王)，Statue of V eda5. Fairy IslandKey points: Guanyin, or Goddess of Mercy，Di Zang Bodhisattvas, or the Guardian of the earth，The sculpture of Sakyamuni meditating in the snow mountains6. Briefing on Lingyin Temple;1)Briefing on Lingyin Temple2)The Sutra Pillars3)The Plaques7. The Main Hall/ The Great Buddha Hall; SakyamuniKey points: The Main Hall/ The Great Buddha Hall，The statue of Sakyamuni，20 devas (heavenly being) (诸天) and the female cannibal (食人者) ，12 Pratyeka Buddhas ( 园觉)8. The Hall of the Medicine Buddha; The Scripture Repository and Huayan Hall；The Arhat Hall1)The Hall of the Medicine Buddha2)The Scripture Repository and Huayan HallKey points:The Scripture Repository，Huayan Hall，The Arhat HallY ue Fei’s T omb and T emple岳庙1. Briefing on Y ue Fei‘s Temple2. Y ue Fei1) Y ue Fei‘s background2) the Murals (the first four)3. Y ue Fei1) the Murals (the latter four)2) the Loyalty Cypress4. Tomb1) the Stele Corridor2) the Six Stone Guardians3) the Tomb Stone5. The four Kneeling Cast Iron StatuesI. Yue Fei’s T omb and T empleT opics:General Information, Y ue Fei‘s background, the plaque of ―The Loyalty Is As Bright As Sunlight‖, Y ue Fei‘s statue, the Murals, Loyalty Cypress Pavilion, Stele Corridors, The Tombs, Stone figures，and Kneeling Iron Figures1. General InformationKey points:1) How many Y ue Fei‘s Temples in China; The temple‘s location and constructive style;2) The history of Y ue Fei‘s Temple2. Y ue Fei‘s background ( Information about Y ue Fei)Key points: The birthday and birthplace of Y ue Fei; His name and style name; The background behind Y ue Fei‘s joining into the army (The invasion from Nuzhen, a nomadic tribe; ) and his achievements;3. The background behind the murder of Y ue Fei and the process of the murderKey points: The complot of the traitors; The process of the murder of Y ue Fei4. The plaque of ―The Loyalty Is As Bright As Sunlight‖Key points: The meaning of the Characters on the plaque5. Y ue Fei‘s statueKey points: The elements of the statue6. Eight MuralsKey points: Descriptions of the eight murals7. Loyal Cypress PavilionKey points: The signification of the semi-pavilion; the formation of the cypress fossil; the signification the cypress fossil reflects;8. Stele CorridorsKey points: How many stone tablets, who made it, what values they have;As for ―Jin zhong bao guo‖the four characters, why does the character ―guo‖lack astroke and remain uncompleted9. The tombsKey points: The treatment of Y ue Fei‘s remains after his death; When was the tomb constructed？Its style and its significance10. The Stone FiguresKey points：The legend of Stone Wen Zhong，the stone statues placed in front of the tomb; the symbols of horse, goat and tiger;11. Four Kneeling Iron FiguresKey points:The position and story of each figures；The history of the construction and reconstructions of the figuresSix Harmonies Pagoda六和塔1. General Information about the pagodaKey points: The origin of the pagoda; the history of its construction; the external part and internal part of the pagoda1)The origin of the pagodaKey points: the briefing of the pagoda; the origin of its name2)The history of its constructionKey points: the date of the construction; the reason for the construction of the pagoda; the history of its damages and reconstructions3) The external part and internal part of the pagodaKey points: The size, height and number of stories of the pagoda；The external part and internal part of the pagoda2. The Qiantang River; the Qiantang Tidal Bore and the Explanation for the Tidal Bore1) The Qiantang RiverKey points: the general information about the Qiantang River (its headwaters, its length, its drainage area, the cities and counties it flows through and the names of its upper reach, middle reach and lower reach); the origin of its name2) The Qiantang River TidesKey points：The best places and time to watch the tidal waves of the Qiantang, the history of watching tidal waves, the remarkable natural phenomenon of the tidal waves, the explanation of the tidal waves3. The Qiantang River Bridge; Monk Zi T an；The Imperial S tele Pavilion1)The Qiantang River BridgeKey points:the length of the bridge, the date of the construction, its designer; its aspect and its functions2）Monk Zi TanKey points: the position of Zi Tan; His contribution to the reconstruction of the pagoda3) The Imperial Stele PavilionKey points: the aspect of the stele and the contents on it4. The S tory of Liuhe; Three StatuesKey points: The story of Liuhe; Three Statues1) The Story of Liuhe2)Three StatuesKey points: King Qian shooting arrows at the tides; the death of Lu Zhishen; Wu Song entering the Buddhism5. The Origin of the pagoda; The Function and Development of pagoda in China1) The Origin of the pagoda2) The Functions and Development of the pagoda in ChinaKey points: The development of the pagoda; the functions of the pagoda6. The S tructure and types of ancient pagodasKey points: The structure of ancient pagodas; the types of ancient pagodasPart Three Questions and Answers第三部分现场导游考试知识题I. Questions and Answers on T ourism of ChinaI. 导游综合知识题1. Chronically, what are the dynasties in Chinese history?They are: Xia Dynasty, Shang Dynasty, Zhou Dynasty, Qin Dynasty, Han Dynasty, Three Kingdom, Eastern and Western Jin Dynasties, Sui Dynasty, Tang Dynasty, Song Dynasty, Y uan Dynasty, Ming Dynasty and Qing Dynasty.2. What are the initial names for Guizhou, Sichuan, Yunnan, Shaanxi and Gansu Provinces？Qin or Gui for Guizhou Province; Chuan or Shu for Sichuan Province; Y un or Tian for Y unnan Province; Shaan or Qin for Shaanxi Province and Gan or Long for Gansu Province.3. Please name five famous mountains in China.They are: Mt. Taishan in Taian City, Shandong Province; Mt. Huashan in Huayin County, Shaanxi Province; Mt. Henshan in Henshan County, Hunan Province; Mt. Henshan in Hunyuan County, Shanxi Province and lastly Mt. Songshan in Dengfeng County, Henan Province.4. What are the four famous Holy Buddha Mountains in China? What are the three famous grottoes in China？Four Holy Buddha Mountain are: Mt. Wutai in Shanxi Province; Mt. Emei in Sichuan Province; Mt. Puto in Zhejiang Province and Mt. Jiuhua in Anhui Province.Three famous grottoes are: Mogao Grottoes in Dunhuang，Gansu Province; Y ungang Grottoes in Datong, Shanxi Province; and Longmen Grottoes in Luoyang, Henan Province.5. In south of Y angtze River, there are three famous pavilions, what are they?They are: Y ueyang Pavilion in Y ueyang City, Hunan Province; Huanghe Pavilion in Wuhan City, Hubei Province and Tengwang Pavilion in Nanchang City, Jiangxi Province.6. Approximately, how long is the Beijing-Hangzhou Grand Canal? Where are its starting point and end point?It runs from Tongzhou, Beijing in the north to Hangzhou in the south with a length of about 1800 kilometers (1974kilonmeters exactly).7. What are the “Three T reasures” of Mt. Changbai Forest Area in Jilin Province?They are: Ginseng, marten fur and antler.8. Where is Confucius’s hometown? And what is it famous for?Confucius‘s hometown is located in Qufu, Shandong Province. It‘s famous for Confucian Temple, Confucian Forest and Confucian Mansion.9. China is famous for its traditional handicrafts. What are the “Three National T reasures” of Chinese handicrafts?They are: the cloisonnéfrom Beijing, the porcelain from Jingdezhen and the tuotai lacquer from Fuzhou.10. What is the characteristic of traditional Chinese painting? And how many types of Chinese painting are there?The characteristic of traditional Chinese painting is its presentation technique of ink lines. There are three types of Chinese painting: figure painting, flower and bird painting, and mountain and water painting.11. Please name four most famous love stories in China.They are: White Snake Lady; the Romance of Liang Shanbo and Zhu Y ingtai; Meng Jiangnv Looking for Her Husband and lastly the Cowherd and Girl Weaver.12. What’s the symbol of T ourism of China？What is its origin?The symbol of Tourism of China is the ―Horse on Flying Swallow‖. It originates from the EasternHan Dynasty bronze ware ―Horse on Flying Swallow‖.13. China is known for its culinary art. What are the eight major cooking styles in China? They are: Shandong Cuisine, Sichuan Cuisine, Huaiyang Cuisine, Guangdiong Cuisine, Hunan Cuisine, Fujian Cuisine, Anhui Cuisine and Zhejiang Cuisine.14. China is the home of tea. Please name the most famous teas in China? (name at least five brands).They are: West Lake Green Tea, Dongshan Green Shell Tea, Anxi Tie Guan Y in, Keemun (a black tea produced in Qimne, Anhui Province), Silver Needle Tea in Hunan, Lushan Y unwu Green Tea, Dongding Oolong Tea, Y unnan Pu‘er Tea, and Suzhou Jasmine Tea.15. What are the “Four T reasures of Study”?They are: the Xuan Paper, the Hu Writing Brush, the Hui Ink Stick and the Duan Ink Slab.16. Please name at least five famous gardens in Suzhou.They are Lingering Garden, Humble Administration‘s Garden, Lion Grove, Garden of the Master of Nets, Surging Wave Pavilion and Zhouzhuang Village.17. Please name five major scenic spots in Shanghai.They are: The Bund, Y u Garden, Oriental Pearl Tower, Jade Buddha Temple and Pudong New Area/District.18. In Suzhou，there is a well-known Buddhist T emple which enjoys high reputation in Japan. Which temple is it? It is said there is a T ang poem related to the T emple? Please name the poem and its writer?The temple is Hanshan Temple. The Tang Dynasty poem is ―Night Anchorage at Maple Bridge‖(枫桥夜泊). It was composed by Zhang Ji.19. What is the name of the highest building under construction in Shanghai? How high is it?And where is it located?The building is Shanghai Global Financ ial Center. It is 420.5 meters high and located by Shanghai Jin Mao Building in Pudong New Area/District.20. Which area is called “Y angtze River Delta”? Right now, how many cities does it consist of ? Y angtze River Delta is one of the most developed areas in China. At present, it consists of 23 cities in Zhejiang, Jiangsu, Shanghai and Anhui Provinces.21. In Y angtze River Delta, there are 3 cross-sea bridges. What are their names and length? They are Hangzhou Bay Bridge, 36 kilometers long; Jintang Bridge, 26.54 kilometers long and East Sea Bridge, 32.5 kilometers long.22. What are the local specialties in Jiangsu Province?Nanjing Flat Ducks, Raining Flower Pebbles, Danyang Wine, Suzhou Silk, Green Shell Tea and Zhengjiang Fragrant V inegar.23. What is the promotion slogan of Zhejiang T ourism?―Lyrical Land, Scenic Zhejiang‖24. What are the size and population of Zhejiang Province? Please use one sentence to generalize its topography.Zhejiang Province covers an area of 10.0018 square kilometers with a population of 467.7 million. Its topography feature is 70% mountains, 10% water and 20% farmland/cropland.25. Zhejiang Province is famous for its folk carvings. What are the most well-known “Three Carvings”?They are: Y ueqing Boxwood Carving, Dongyang Wood Carving and Qingtian Stone Carving.26. What are the specialized markets in Zhejiang Province？They are: Yiwu China Small Commodities Market, Shaoxing Light Textile Town, Y ongjia ButtonsMarket, Haining China Leather Town and Y ongkang Hardware Town.27. Please name four private libraries in Zhejiang Province.They are：Tianyi Pavilion in Ningbo, Wenlan Pavilion in Hangzhou, Jade Sea Building in Ruian Wenzhou and Jiaye Tang in Nanxun Huzhou.28. Please list five ancient towns in Zhejiang Province.They are: Nanxun Town in Huzhou, Xitang Town in Jiashan, Wuzhen in Tongxiang, Longmen Town in Fuyang and Lianglong Town in Y uyao.29. Please name eight rivers in Zhejiang Province.They are: Qiantang River, Ou River, Cao‘e River, Y ong River, Feiyun River, Ao River, East and West Tiao Stream.30. Up to 2005, which cities in Zhejiang Province have won the title of “Model City of Environmental Protection”?They are: Ningbo, Hangzhou, Shaoxing and Fuyang.31. Which is the earliest Neolithic age site in Zhejiang Province and how old is it?The earlist Neolithic age site is the Across-Lake Bridge in Xiaoshan. It‘s 8,000 years old. （It dates back to 8,000 years ago.) (It has a history of 8,000 years.)32. How many cities does Qiantang River pass by? How long is its section in Zhejiang Province?It passes by Chunan, Jiande, Tonglu, Fuyang, Hangzhou and Haining. Its section in Zhejiang Province is about 360 kilometers long.33. What were the Five Buddhist T emples rated in Southern Song Dynasty?They were: Jingshan Temple in Y uhang, Lingyin Temple in Hangzhou, Jingci Temple in Hanghou, Tiantong Temple in Ningbo and King Asoka Temple in Ningbo.34. Besides West Lake in Hangzhou, how many W est lakes are there in China? Where are they located? ( name at least five places)Besides West Lask in Hangzhou, there are thirty-five West Lakes in China. They are West Lake in Fuzhou, West Lake in Lanzhou, West Lake in Haikou, West Lake in Qingdao, West Lake in Shenyang, West Lake in Guilin, West Lake in Huizhou, West Lake in Nanchang, Slender West Lake in Y angzhou, etc.35. When was the earliest Great Wall built?It is generally believed that the earliest section of the Great Wall was built during the Waring States Period, that is, during the fifth century BC.II. Questions and Answers on Tourism of HangzhouII. 杭州导游知识题1. How many national scenic areas and nature reserves are there in Hangzhou? What are they? In Hangzhou, there are two national scenic areas: West Lake Area and Fuchun River Area and two national nature reserves: Tianmu Mountain and Cool Peak.2. When was the first West Lake Expo held? And until now, how many West Lake Expos have been held in Hangzhou?The first West Lake Expo was held in Hangzhou in 1929. Up to 2007, Nine West Lake Expos have been held in Hangzhou.3. For how many times was Hangzhou made the capital of the country? And at what time was it made the capital of the country?Hangzhou was made the capital of the country twice. It served as the capital city of Wuyue Kingdom in the Five Dynasties from 907 to 978, which lasted 72 years; and the capital city of Southern Song Dynasty from 1127 to 1279, which lasted 223 years.4. Please name at least five eminent figures in history who were natives of Hangzhou.They are: Sun Quan, Qian Liu, Bi Sheng, Y u Qian, Shen Kuo, Gong zhizhen, Y uan Mei, Zhang Taiyan, Y u Dafu, Xia Yan etc.5. What are the specialties of Hangzhou. (name at least five)They are: West Lake Dragon Well Green Tea, West Lake Water Shield, West Lake Lotus Root Powder, Hangzhou Chrysanthemum, Jingshan Green Tea, Tangxi Loquat, Changhua Small Walnut, etc.6. What are the major arts and crafts from Hangzhou? (name at least five)They are: Hangzhou Silk, West Lake Brocade, Zhang Xiaoquan Scissors, Wang Xinji Fans, West Lake Silk Parasols, Tianzhu Chopsticks, Xiaoshan Lace, Woven Bamboo Articles, etc.7. What are the traditional Hangzhou Cuisines? (name at least five)They are: Beggar‘s Chicken, West Lake Carp in V inegar Sauce, Dongpo Pork, Shelled Shrimp with Dragon Well Green Tea Leaves, Sister Song‘s Fish Broth, Deep Fried Soybean Scum Rolls, Ham Cube Stewed in Honey Sauce, etc.8. What are the typical Dim Sums in Hangzhou? (name at least five)They are: Wu Hill Crisp Cakes, Happy Pairs, ‗Cat‘s Ear, Beauty‘s Tongue, Fried Dough Sticks Wrapped in Pancake with shallot, etc.9. What are some well-known teahouses in Hangzhou? (name at least five)They are: Lakeside Teahouse, Qingteng Teahouse, Lanbao Teahouse, Men‘er Teahouse, Wu Hill Teahouse, Dragon Well Teahouse, Xinyuan Teahouse, etc.10. Please name at least five well-known restaurants in Hangzhou?They are: Louwailou, Zhiweiguan, Zhangshenji, Hongni Grand Restaurant, New Huazhongchen, Hangzhou Restaurant, New Kaiyuan Grand Restaurant, Gonden Sunshine, etc.11. How many 5-star hotels are there in Hangzhou? What are they/？(name at least five) There are 10 5-star hotels in Hangzhou. They are: Radisson Plaza Hotel Hangzhou, World Trade Center Grand Hotel Zhejiang, New Century Hotel Grand Hangzhou, Hangzhou Grand Metropark Hotel (杭州维景大酒店)，West Lake State Guesthouse, Sofitel Westlake Hangzhou（杭州索菲特西湖大酒店）, Howard Johnson Oriental Hotel Zhejiang(东方豪生大酒店), Shangri-La Hotel Hangzhou, Hyatt Regency Hangzhou（杭州凯悦酒店）, and Zhejiang International Hotel12. Please name at least five memorial halls of notables in Hangzhou.They are: Su Dongpo Memorial Hall, Bai Juyi Memorial Hall, , Zhang Taiyan Memorial Hall, Wu Changshuo Memorial Hall, Huang Binhong Memorial Hall, Pan Tianshou Memorial Hall, Li Shutong, Ma Yifu Memorial Hall, Xia Y an Memorial Hall.13. What are the city tree and city flower of Hangzhou?Sweet osmanthus is its city flower while camphor is its city tree.Trees along the streets (行道树) : chinar/ sycamore14. What are the size and population of Hangzhou?Hangzhou covers an area of 16,596 square kilometers with a population of 6.2158 millions.The city proper covers an area of 3,068 square kilometers with a population of 4.0159 millions. 15. What's the average temperature in Hangzhou: What’s the highest temperature in summer and the lowest temperature in winter?The average temperature in Hangzhou is 16.2° C. The highest temperature in summer is 40° C and the lowest temperature in winter is –(minus)5° C.16. What honorable titles has Hangzhou won?Hangzhou has won honorable titles as: Paradise on Earth, Famous Historic and Cultural City,State-level Hygienic City, International Garden City, and the Best Human Habitat (Human Settlement) City（最佳人居城市）and 2007 Happiest City(最具幸福感的城市).17. What are the major commercial streets（the special streets）in Hangzhou? (name at least five)They are: Xinhua Road Silk Street (Hangzhou China Silk Town), Evergreen Garment Street, Qinghufang Historical Cultural Street, Nanshan Art & Leisure Street, Wensan Road Electronic Information Street, Wulin Road Women‘s Fashion Street, Xinyifang Shopping Mall, Hubin(Lakeside) Road Shopping and Tour Street, Jiefang Road Shopping Street, Meijiawu Tea Culture V illage, etc. 18. What are the famous museums in Hangzhou? (name at least five)They are: China Tea Museum, China Silk Museum, Southern Song Imperial Kiln Museum, China Scissors Museum, Zhejiang Provincial Museum, Huqingyutang Traditional Chinese Medicine(TCM) Museum, Zhejiang Museum of Natural History, West Lake Museum, Hangzhou History Museum, Liangzhu Culture Museum, etc.19. What’s the name of the first wetland park in China？What are its size and location?The first wetland park in China is Hangzhou Xixi Wetland Park. It is located in northwest of the city with a total area of over 10 square kilometers.20. Who are the “Three Brave/Outstanding Men on the Lake” in Hangzhou? Where are their tombs?They are: Y ue Fei, Y u Qian and Zhang Changshui.Y ue Fei‘s tomb is on the southern slope of Qixia Hill, Y u Qian‘s tomb is on the slope of Santai Hill and Zhang Changshui‘s Tomb is on the northern slope of Nanping hill.21. What are the “Four Ancient Pagodas” in Hangzhou?They are: Baochu Pagoda, Lei Feng Pagoda , Zhakou White Pagoda and Six Harmonies Pagoda. 22. What’s the theme and mascot of the 2006 Hangzhou World Leisure Expo?The theme of the 2006 Hangzhou World Leisure Expo is ―Leisure changes people‘s life‖, and the mascot of the expo is a water drop named“Jing Jing‖(晶晶).23. What are the “T raditional T op T en” views in Hangzhou? (name at least five)They are: Spring Dawn at Su Causeway, Breezing-ruffled Lotus at Quyuan Garden, Autumn Moon Over the Calm Lake, Lingering Snow on the Broken Bridge,Orioles Singing in the Willows, V iewing Fish at Flower PondThree Pools Mirroring the Moon, Twin Peaks Piercing the CloudEvening Bell Ringing at Nanping Hill, Leifeng Pagoda in Evening Glow24. What are the “New T op T en” views in Hangzhou? (name at least five)They are: Bamboo-lined Path at Y unqi, Sweet Osmanthus Rain at Manjuelong Village, Dreaming of Tiger at Hupao V alley, Inquring about Tea at Dragon Well,Nine Creeks Meandering through a Misty Forest,Heavenly Wind over Wu Hill, Ruan Gong Islet Submerged in Greenery,Y ellow Dragon Cave Dressed in Green, Clouds Scurrying over Jade Emperor Hill,Precious Stone Hill Floating in Rosy Cloud25. How many administrative districts are there in Hangzhou City Proper? How many cities and counties are there in Great Hangzhou?There are eight districts: Shangcheng, Xiacheng, Xihu, Gongshu, Jianggan, Binjiang, Xiaoshan and Y uhang administrative districts.There are five cities and counties: Fuyang City, Jiande City, Linan City, Tonglu County and Chunan County.26. What are three unusualness on the West Lake？Why are they regarded as three unusualness?They are：the Long Bridge, the Broken Bridge and the Solitary Hill. And they are regarded as three unusualness because the Broken Bridge is not broken; the Long Bridge is not long (which can be crossed with a single step) and the Solitary Hill is not isolated at all.27. Where are the three best places to enjoy the full moon in Hangzhou?They are: the best place on the lake—‖Three Pools Mirroring the Moon‖; the best place on the lakeside—―Autumn Moon Over the Calm Lake‖; the best place on the hill—the ―Moon Rock on the Phoenix Hill‖.28. How many stone carvings are there on the Peak Flying from Afar? Which of them are the most representative ones?There are 338 stone carvings on the Peak Flying from Afar.The most representative ones among are: the earliest carvings—Three Saints of the West on the rock face in Green Forest Cave, done in 951.AD (Later Zhou in Five Dynasties)；the most delicate carving—the relief sculpture Locana Buddhist Festival on the outer rock wall of Green Forest Cave., done in 1002 during the Northern Song Dynasty;and the most outstanding carving as well as the largest one—Maitreya Buddha on the southern side of the Cool Spring, done in the Southern Song Dynasty.29. In what aspects do the grotto carvings on the Peak Flying from Afar show that they are the best among grotto carvings in China?They are distinguished for its ―Three Most‖ among grottoes carvings in China:1) There are Most Y uan Dynasty stone carvings than other grottos in China;2) There are Most Arhat stone carvings than other grottos;3) There are Most Lamaist stone carvings than other grottos.30. Where are the “three best places to enjoy plum blossoms” in Hangzhou?Solitary Hill, Lingfeng and Chaoshan are the ―three places to enjoy plum blossoms in Hangzhou.31. Please name at least five Units of Historical and Cultural Relics under State Protection in Hangzhou.They are: Y ue Fei‘s Tomb, Grotto Carvings on the Peak Flying from Afar, Six Harmonies Pagoda, Zhakou White pagoda, Huqinyutang Traditional Chinese Medicine Museum, Xiling Seal and Engraver‘s Society, the Site of Liangzhu Culture, Wenlan Pavilion, Phenix Mosque, the Ruins of Lingan Town and Stupa of Fantian Temple.32. How many times was West Lake dredged in history? When were these dredging undertaken? Who were the organizers?In history, West Lake has been dredged five times.The first dredging was in T ang Dynasty organized by the great Tang Dynasty poet-governor Bai Juyi.The second dredging was undertaken in Five Dynasties organized by Qianliu, the King of Wuyue Kingdom.The third dredging was organized by Su Dongpo, the governor in Northern Song Dynasty.The fourth dredging was undertaken in Ming Dynasty organized by the governor Y ang Mengying.The fifth dredging was organized by the governor Ruanyuan in Qing Dynasty.33. Why did Su Dongpo put up the “three pools” in W est Lake when he had W est Lake dredged?The three pools were erected to mark the deepest part of the lake and to indicate a zone in which it。
导游英语试题及答案一、选择题（每题2分，共20分）1. What is the most common mode of transportation fortourists in a foreign country?A) WalkingB) BicyclingC) Public transportD) Private car答案：C2. Which of the following is NOT a typical tourist attraction?A) MuseumsB) Shopping mallsC) Historical sitesD) Airports答案：D3. What does the acronym "UNESCO" stand for?A) United Nations Educational, Scientific and Cultural OrganizationB) Universal Network for Education and ScienceC) United Nations Economic and Social CouncilD) United Nations Environmental and Scientific Committee答案：A4. What is the meaning of the phrase "check-in" in the context of hotel services?A) To confirm the reservationB) To pay the billC) To leave the hotelD) To book a room答案：A5. Which of the following is a common phrase used by a tour guide to describe a scenic spot?A) "Please keep your voices down."B) "Here we are, ladies and gentlemen."C) "Please do not take any photos."D) "This way to the restroom."答案：B6. What is the term used for a person who speaks more than one language fluently?A) TranslatorB) InterpreterC) PolyglotD) Linguist答案：C7. What does "visa" refer to?A) A type of travel insuranceB) An official document that allows entry into a countryC) A type of credit cardD) A form of identification答案：B8. What is the term for a person who is responsible for guiding tourists around a city or site?A) TouristB) TravelerC) GuideD) Navigator答案：C9. Which of the following is NOT a typical activity for a tour group?A) Visiting a local marketB) Attending a business meetingC) Taking a city tourD) Dining at a local restaurant答案：B10. What is the meaning of "customs" in the context of international travel?A) The local culture and traditionsB) The process of declaring goods at the borderC) The local cuisineD) The local weather答案：B二、填空题（每空1分，共10分）11. When a tourist is leaving a country, they typically go through the ______ process at the airport.答案：customs12. The phrase "hop on-hop off" is commonly associated with ______ tours.答案：bus13. A tour guide should always be aware of the ______ needs of their group members.答案：special14. The term "itinerary" refers to the ______ of a trip.答案：schedule15. A "layover" is a period of time spent waiting between two flights, typically in an ______.答案：airport16. When a tour guide is explaining the history of a place, they might use the phrase "________" to indicate the end of the story.答案：That concludes our visit17. Tourists are often advised to keep their belongings secure and to be aware of ________.答案：pickpockets18. The phrase "________" is used to encourage tourists to ask questions.答案：Any questions so far?19. A "day trip" is a short journey that usually takes place within a ________.答案：day20. When a tour guide is explaining the rules of a tour, they might say "________" to ensure everyone understands.答案：Please pay attention三、简答题（每题5分，共20分）21. What are the primary responsibilities of a tour guide?答案：A tour guide's primary responsibilities include ensuring the safety and comfort of the group, providing information about the sites visited, answering questions, and managing the group's itinerary.22. What should a tour guide do if a tourist gets lost duringa tour?答案：If a tourist gets lost during a tour, the guide should immediately stop the group, contact the lost touristif possible, and arrange for a search or return to the last known location to find the tourist.23. How can a tour guide make a tour more engaging for tourists?答案：A tour guide can make a tour more engaging by using storytelling techniques, incorporating interactive elementssuch as quizzes or games, and encouraging tourists to ask questions and share their own experiences.24. What are some common challenges faced。
英文导游考试试题英文导游考试试题在旅游业的快速发展中，英文导游的需求越来越大。
为了保证导游的专业素质和服务水平，许多国家都设立了英文导游考试。
本文将就英文导游考试试题展开讨论，以便更好地了解这一行业的要求和挑战。
一、听力理解听力理解是英文导游考试中的重要环节。
考生需要通过听取录音，理解并回答相关问题。
试题内容通常涉及景点介绍、旅游线路、历史文化等。
以下是一道听力理解题的示例：录音内容：Welcome to our city tour. Our first stop is the famous historical site, the Great Wall. The Great Wall is a symbol of China's ancient civilization and its grandeur is breathtaking. It stretches over 21,000 kilometers and was built to protect China from invasions. Now, let's move on to our second stop, the Forbidden City.问题：What is the Great Wall?参考答案：The Great Wall is a symbol of China's ancient civilization and wasbuilt to protect China from invasions.二、口语表达口语表达是英文导游考试中另一个重要的方面。
考生需要能够流利地介绍景点、讲解历史文化，并回答游客的问题。
以下是一道口语表达题的示例：题目：请你向游客介绍北京故宫。
参考答案：Welcome to the Forbidden City, also known as the Palace Museum.It was the imperial palace during the Ming and Qing dynasties and served as the residence for emperors and their households. The Forbidden City is the largest palace complex in the world and is renowned for its exquisite architecture and cultural relics. Now, let's explore this magnificent historical site together.三、写作能力写作能力在英文导游考试中也占有一定的比重。
美式论文、报告写作技巧编者按：美式教育的特点即是课程内容强调学生参与及创新运用，因此，报告便成了常见的考核学生学习成果的方式，比如实验报告、学期报告、专题报告、研究报告及论文（含毕业论文）等。
研究生presentation 及seminar 的机会更是占很大的比重，有些甚至占学期成绩很大比例。
如何完成报告、论文同时得到良好的成绩，是本文提供给有志留学的有心人参考的目的。
美国大学生由於自小已养成自动寻找答案习惯，在启发式的教育环境下，写报告、论文对他们来说比较不陌生，虽然专业知识上美国学生不见得比外籍学生强，但是表达能力由於自小培养，加上英语能力的优势，常比外籍学生在报告、论文方面有较隹的利基。
反之中国学生比较缺乏报告写作的训练，因此如果在留学过程中无法适应美式教育会比较辛苦，其实论文、报告的写作要领其实不难，只要把握技巧就可水到渠成。
通常论文由篇首(Preliminaries)，本文(Texts)以及参考资料(References)三部分构成；而这三大部分各自内容如下：(一) 篇首：封面(Title)序言(Preface)谢词(Acknowledge)提要(Summary)目录(Tables and Appendixes)(二) 本文：引言(Introduction)主体，含篇(Part)、章(Chapter)、节(Section) 、以及注释(Footnotes)(三)参考资料：参考书目(References or Bibliography)附录资料(Appendix)。
进行论文或报告写作之前，先要确定想要表达的主题，主题确定后，将其具体表达，即为题目。
题目可以提供研究者：一.研究的方向二.研究的范围三.资料搜集的范围四.预期研究成果通常在确定题目之後就开始找资料从事研究，建议在找资料之前最好去问教授有哪些参考资料来源可供参考引用。
构思为确定写作大纲或Proposal 的先前步骤，大纲是论文、报告的骨干，Proposal 是研究的架构、流程及范围的说明书。
美式论文、报告写作技巧编者按：美式教育的特点即是课程内容强调学生参与及创新运用，因此，报告便成了常见的考核学生学习成果的方式，比如实验报告、学期报告、专题报告、研究报告及论文（含毕业论文）等。
研究生presentation 及seminar 的机会更是占很大的比重，有些甚至占学期成绩很大比例。
如何完成报告、论文同时得到良好的成绩，是本文提供给有志留学的有心人参考的目的。
美国大学生由於自小已养成自动寻找答案习惯，在启发式的教育环境下，写报告、论文对他们来说比较不陌生，虽然专业知识上美国学生不见得比外籍学生强，但是表达能力由於自小培养，加上英语能力的优势，常比外籍学生在报告、论文方面有较隹的利基。
反之中国学生比较缺乏报告写作的训练，因此如果在留学过程中无法适应美式教育会比较辛苦，其实论文、报告的写作要领其实不难，只要把握技巧就可水到渠成。
通常论文由篇首(Preliminaries)，本文(Texts)以及参考资料(References)三部分构成；而这三大部分各自内容如下：(一) 篇首：封面(Title)序言(Preface)谢词(Acknowledge)提要(Summary)目录(Tables and Appendixes)(二) 本文：引言(Introduction)主体，含篇(Part)、章(Chapter)、节(Section) 、以及注释(Footnotes)(三)参考资料：参考书目(References or Bibliography)附录资料(Appendix)。
进行论文或报告写作之前，先要确定想要表达的主题，主题确定后，将其具体表达，即为题目。
题目可以提供研究者：一.研究的方向二.研究的范围三.资料搜集的范围四.预期研究成果通常在确定题目之後就开始找资料从事研究，建议在找资料之前最好去问教授有哪些参考资料来源可供参考引用。
构思为确定写作大纲或Proposal 的先前步骤，大纲是论文、报告的骨干，Proposal 是研究的架构、流程及范围的说明书。
如何构思大纲或Proposal为论文、报告写作前的必要准备工作。
好的论文或研究报告，要基于在完整、详实的资料上，而参考资料除了和教授商借之外，最主要的来源就是图书馆了，一般参考资料来源可分成教科书或手册、政府机构的报告、科技或商业方面的杂志，及会议性质的资料。
此外现代的电脑资料库也可帮助收集资料，在国外可利用学校的电脑连线资料库寻找自己需要的资料。
当一切准备就绪，即可开始着手写报告，一般报告还分大报告如期末、专题等报告，及小报告如Seminar 式的报告。
就算是小报告，也至少应含(一)TITLE PAGES ：包含主题名称、作者、日期(二)Summary：即主要的结论(三)Introduction：包括理论背景及内容(四)Technical Sections：是论文的主体，为最重要的部份应再细分为几个片断。
(五)Conclusions：即扼要的结论(六)Appendixes：复杂公式的导引及叁考资料和电脑程式的报表可附加在此项美式报告的撰写通常要打字，两行式，行间若有未拼完的字要以音节来连接。
写报告通常需要用到电脑，如有计算数字统计图表的需求，也常会用到程式软体如PASCAL、LOTUS，统计分析软体如SAS，也是不可或缺的，电脑绘图在今日已成为工商界及学术界的重要工具，文书处理更是最基本的要求，因此Word for Window、Powerpoint、Excel便成了颇受欢迎的工具。
此外在英文语法、文法上的润饰与修改，如能请老美帮忙会比较好。
论文、报告完成后有时会需要做解说(Presentation)，用英文来讲演对中国人来说算是一大挑战，通常课堂讲演时间为十五分钟到三十分钟，若是论文囗试则至少一小时。
投影机及麦克风的使用对讲演的效果有很大帮助，正式讲演前多预习几次，时间宜控制适中，上台时忌讳低头拿着报告照念，需留意听众的反应，切中主题，避免太多数字的导引。
导游英语试题1Part I. Translation.(20%)1.Write the Chinese meaning of each word below.1). 太平洋2）越南3）俄罗斯4）人口统计5）大约6）季风7）被子植物8）宪法9）国务院10）特区2. Translate into Chinese.1) legislative body 2) national badge 3) national anthem 4) family planning 5)population base 6) pensioner 7) the Contract Household System 8) traditional Chinese medicine 9) urban housing system 10) infrastructurePart II. Complete the following sentences in simulated dialogues. (20%) Excuse me local guide branch welcome group except fly meet cause visa arrangementsT: tourist C: clerkT: ___(1)__, I’m Allan Nixon from New Zealand. My wife and I have just _(2)___ with our two children.C: Y ou’re _(3)___. Have you made a __(4)_____?T: No. Could we have two ___(5)___ rooms with _(6)____ beds?C: Let me see……sorry, but we don’t have any adjacent rooms left. Would you like to have two _(7)___ rooms? One of them__(8)__ the beautiful Pearl River.T: Can I have two double rooms facing the lake?C: No. I’m sorry about it. It’s autumn now. Lots of tourists are _(9)__ into our city, so it’s __(10)___ to get rooms facing the lake in our hotel without ____(11)__.T: Okay, I’ll take the two rooms you’ve ___(12)__.C: They’re on the third floor, Room 325 and Room 328. Would you please _(13)___ this form?T: ___(14)____. Oh, by the way, I’d like to __(15)__ the room charge.C: Yes. The __(16)__is 320 yuan for each.T: What is the __(17)___ time?C: 12:00 noon and 06:00 p.m.And what are the ___(18)__ hour for the coffee shop? We’d like to get a bit to eat.C: It’s open from 9:00 a.m. to 12:00 p.m. Do you know where it is?T: yes. I’ve seen a _(19)__ showing the way.C: I hope you’ll _(20)_____.Part III. Reading Comprehension. (40%)Directions: After reading the following passages, you will find some questions or unfinished statements. For each question or statement there are 4 choices and mark the corresponding letter with a tick.Passage A.Touring and SightseeingAlthough not a large country, Britain has great attractions for tourists from all over the world. Every year more than 11 million tourists visit Britain. In fact, tourism is a important industry in Britain, employing thousands of people. Most tourists visitBritain during the summer months, when they can expect good weather. In July and August, the streets of London are full of foreign tourists, speaking various languages such as French, Italian, Japanese, Arabic and German.Tourists usually spend a few days in London, and then they go on to some other well-known cities. Oxford (where the famous Oxford University is) and Stratford-upon-avon (Shakespeare’s birthplace) are the two most popular places outside of London. Other cities popular with tourists include Bath in the west, known for its Roman ruins and beautiful 18th century streets, Y ork, the oldest city in the north, and Edinburgh, the capital of Scotland.Almost every tourist coming to Britain visits London. There are some sights and famous landmarks a visitor will want to see, however short his visit.1.How many people visit Britain every year?2.Why does the writer say that tourism is an important industry in Britain?3.Which is the best season for tourists visit Britain and why?4.How many foreign languages are mentioned in the passage and why?5.What is Bath famous for?Passage B.We enjoyed ourselves very muchWe left London on June 21st and flew to Athens. We went on a British airways flight. We left London at about 11 in the morning and arrived in Athens at about 3 in the afternoon. It was raining in London when we left, but it was fine and warm in Athens. After we came out of the airport building we took a taxi to the town center. We stayed for three nights at a hotel. While we were in Athens we visited some of the sights: the Acropolis, of course; the National Museum; and we went to a concert. On the 4th day we went to Athens Airport early in the morning and took and Olympic flight to a beautiful Greek Island, Santorini. We stayed at a small hotel in Phira, the capital of the island, the hotel was very high up and we had a wonderful view of the sea and the island, after we had spent a week on the island, we flew back to Athens for another three nights and them back to London on an Athens Airways flight. It was a wonderful holiday. We did a lot in tow weeks and enjoyed ourselves very much..True or false?6.It took the authors 4 hours to fly from London the Athens.7.After they came out of the airport, they went to the town center.8.In Athens, they stayed with a friend.9.They flew to Athens on a British Airways flight and returned to London on anOlympic flight.10.They flew back to London in early July.Passage C.I’m not lostA man from a big city with a new wagon and a beautiful pair of horses was driving along a country road. He did not give much attention to where he was going. Pretty soon he realized that he was lost, but he continued to drive, expecting to find his way or to meet someone who would tell him how to get back to the town.When it was almost dark, he saw in a cornfield a tall farmer plowing the land. He stopped and called out, “hello, farmer.”“Hello, yourself, ”the farmer replied, “Where does this road go?”“ I haven’t seen ever it go anywhere. It always stays right where it is,” said the farmer, without stopping his work. “How far is it to the next town?”said the stranger, speaking a little louder. “Don’t know, never measured it,”replied the farmer.By this time the city man was getting angry. “what do you know? Y ou’re the biggest fool I ever saw.” The farmer stopped the plow and turned and looked for a long time at the city man. Then he said scornfully, “Maybe I don’t know much. Perhaps I ama fool, but at least I am not lost”11.A countryman with a new wagon was driving along a country road.12.Soon he found that he was lost, but he went on driving.13.The man hoped to meet someone who would tell him how to get back.14.The man stopped to ask a farmer for directions.15.The story shows the farmer’s humor.Passage D.As price and building costs keep rising, the do- it- yourself (DIY) trend in the US continues to grow.“We needed furniture for our living room,,”says John Ross, “ and we just didn’t have enough money to buy it. So we decided to try making a few tables and chairs.”John got married six months ago, and like many young people these days, they are struggling to make a home at a time when the cost of living is very high, The Roisses took a 2-week course for $ 280 at a night school. Now they build all their furniture and make repairs around the house.Jim Hatfield has three boys and his wife died. He has a full-time job at home as well as in a shoe making factory. Last month, he received a car repair bill for $ 420. “I wasdeeply upset about it. Now I’ve finished a car repair course, I should be able to fix the car by myself.”John and Jim are not unusual people. Most families in the country are doing everything they can to save money so they can fight the high cost of living. If you want to become a “do-it-yourselfer”, you can go to DIY classes. And for those who don’t have time to take a course, there are books that tell you how you can do things yourself.16.We can learn from the text that many newly married people___A.find it hard to pay for what they needB.have to learn to make their own furnitureC.take DIY courses run by the governmentD.seldom go to a department store to buy things17.John and his wife went to evening classes to learn how to ____A.Run a DIY shopB.Make or repair thingsC.Save time and moneyD.Improve the quality of life18.When the writer says that Jim has a full-time job at home , he means Jim___A.makes shoes in his homeB.does extra work at nightC.does his own car and home repairsD.keeps house and looks after his children19.Jim Hatfileld decided to become a do-it-yourselfer when __A.His car repairs cost too muchB.The car repair class was not helpfulC.He could not possible do two jobsD.He had to raise the children all by himself20.What world be the best title for the text?A.the Joy of DIYB.Y ou can Do It Too!C.Welcome to Our DIY Course!D.Ross and Hatfields: Believers in DIYPart IV. Please write a welcome speech with 80-100 words.(20%)。
