外贸函电第二版-Unit03询盘及回复

外贸函电询盘和回复范文文章1：外贸函电——询盘和回复范文外贸函电是国际贸易活动中不可缺少的一部分，能够顺畅的进行外贸函电沟通是成功开拓海外市场的关键。

在日常工作中，写外贸函电是重要的一环，尤其是询盘和回复，下面我们就来看看询盘和回复的范文。

一、询盘外贸函电中的询盘，即是询问和了解其它公司或供应商的产品报价、质量、型号、生产情况和交货期等信息的过程。

国际贸易中，询盘有着至关重要的作用，在客户和供应商之间搭建起了一座桥梁，是促成双方业务关系的一种方式。

范文：Dear Sir/Madam,We have learned from the Internet that your company is a well-known supplier of garment accessories. We are interested in purchasing some of your products.Could you kindly send us a catalogue and a price list of your most popular products? We would also like to know the minimum order quantity, delivery time, payment terms and your general terms of trade.We look forward to hearing from you soon.Yours faithfully,(签名)二、回复外贸函电中的回复，即是对买方的询盘做出回复，通知买方某些信息，如价格、交货期、包装、运输和支付方式等，也是商务往来和开拓市场的重要方式。

范文：Dear Sir/Madam,Thank you for your interest in our products. We are pleased to enclose our catalogue and price list.Our prices are competitive and we are willing to offer you a discount for a large quantity order. The minimum order quantity is 5000 pieces per item. Our delivery time is 30 days after receipt of your order and payment.We hope to establish business relations with your company and would be glad to receive your trial order.Yours faithfully,(签名)三、询盘回复范文：Dear Mr. Johnson,Thank you for your message of 23rd September inquiring about our product, 4-17k automatic temperature controller.This instrument has a temperature range of 0 to 800℃ with a control accuracy of ±0.5℃. The current price is USD75 per unit FOB Shanghai. The minimum order quantity is 500 units and the delivery time is 30 days after receipt of your purchase order.Attached please find our product catalogue and specification sheet. If you have any further questions, please do not hesitate to contact us.Yours sincerely,(签名)四、回复询盘并请求样品范文：Dear Mr./Ms. Su,Thank you for your email of 20th May inquiring about our product,the 3D printing pen.We are pleased to offer you our competitive prices and the following terms of trade:- Unit price: $15.5 FOB Shenzhen- Minimum order quantity: 1,000 units- Payment terms: 30% deposit by T/T, balance against copy of B/L - Delivery time: 30 days after receipt of depositIn order to help you make a better decision, we would like to send you a sample of our product. Would you please provide us with your Fedex or DHL account number for the freight charge? Alternatively, we can arrange sample shipment with freight prepaid by you.Please kindly let us know your feedback and we look forward to hearing from you soon.Best regards,(签名)五、回复购买意向范文：Dear Mr./Ms. Zhang,Thank you for your email of 10th July expressing your interest inpurchasing our product, the wooden bed frame.We are excited to provide you with the following details and terms of trade:- Product: Wooden Bed Frame (Size: 1800*2000mm)- Material: Solid Wood (Oak or Pine)- Price: $480 per set FOB Shenzhen- Minimum Order Quantity: 50 sets- Payment Terms: 30% deposit by T/T, balance against copy ofB/L- Delivery Time: 45 days after receipt of depositWe have attached the product specifications and several pictures for your reference. If you require a sample, we can send it to you for a unit cost of $80, which will be refunded upon receipt of your order.Please let us know if you have any additional questions or requirements. We look forward to working with you and appreciate your business.Best regards,(签名)六、回复取消订单范文：Dear Mr./Ms. Lee,Thank you for your email of 15th June informing us that you would like to cancel your purchase order for the metal bookends.We are disappointed to hear about your decision, but we understand that things can change. Please kindly provide us with your reasons for cancellation so that we can improve our service and products in the future.Regarding the cancellation process, we would like to remind you that according to our terms of trade, we will charge a fee of 20% of the total order value as a cancellation fee. As for the deposit, we will return 80% of it to you within two weeks.We hope that we can have the opportunity to cooperate with you in the future and that you will consider our products again. If there is anything we can do to assist you, please do not hesitate to contact us.Best regards,(签名)七、回复投诉范文：Dear Mr./Ms. Chen,Thank you for your email of 18th August expressing your dissatisfaction with our product, the aluminum case.We apologize for the inconvenience and the issue you have encountered. We would like to assure you that we take all customer complaints seriously and are committed to resolving the problem to your satisfaction.Could you please provide more details about the problem you are facing and attach some pictures to illustrate it? We will investigate the issue and take appropriate action accordingly.In the meantime, we would like to offer a refund for the damaged item or provide a replacement. Please kindly let us know which option you prefer and we will handle the matter promptly.We value your business and appreciate your feedback. If there is anything else we can do to assist you, please do not hesitate to contact us.Best regards,(签名)本文提供了七个不同情境下的英文商务邮件范文，包括回复询盘、发送报价单、确认订单、提供样品、回复购买意向、回复取消订单以及回复投诉。

汉译英：2.3.3 询价与回复EnquiryDear sirs敬启者：We have recently received many inquiries about your sweaters from retailers in Northest area and are sure that demands would be very brisk on our side.我公司已经收到从西北地区的零售商对贵公司运动服的询盘，相信我地市场的需求很大。

We would be obliged if you would send us details of your woolen sweatersIncluding sizes and colours, and also samples of the different qualities of materials used.如你方能寄来你们羊毛衫的尺寸、花色的详细资料以及用料的样品，我方将不胜感激。

When quoting, please state terms of payment. Should your prices be competitive, we will place large order with you.报价时，请告知付款条件。

如你方报价合理，我方将大量订货。

We look forward to hearing from you by return.望你方尽快回复。

Your truly商祺5.2.3Dear sirs敬启者：We are in receipt of your letter of June 12 offering us 300 metric tons of polished rice at US$300 per metric ton on the usual terms.收到你方6月12日300公吨精米报价，300美元/吨，通常条件。

外贸函电询盘和回复范文文章一：外贸函电询盘和回复范文外贸函电是国际贸易中常用的一种沟通工具，有效的外贸函电有助于顺利完成各项商务合作，提高商务合作效率，今天我们就来深入了解一下外贸函电的询盘和回复范文。

询盘是外贸贸易中最常见的函电之一，它主要是客户向供应商询问有关一项产品或服务的具体情况，因此它的内容要清晰明了，这样才能更好的为客户解决疑问并提供华丽的服务。

下面是一篇询盘范文：Dear Sir/Madam,We are interested in your products and would like to receive your current catalogue, price quotation, and delivery terms. Specifically, we are inquiring about your range of household electronic goods and appliances.We are a leading electronics distributor in our country and are looking for long-term business partners in this sector. We are particularly interested in a high-quality and affordable product range that will appeal to our customers.Please provide us with the above information and advise us on any special deals or promotions that you are currently offering. If your products and services meet our expectations, we would be interested in establishing a strong and mutually beneficial business relationship with your company.Thank you for your attention to this matter. We look forward to hearing from you soon.Sincerely,XXXX而对于这样的询盘，供应商在回复的时候应该根据客户的需求来全面而详细地回复，以答复客户的问询。

对日常询函的中性答复所谓中性答复就是对询问的比较积极的回复。

这种类型的答复常用在已经建立了贸易往来的公司之间。

此种答复的主要功用就是传递必要的信息，通常都非常简短。

当贸易的一方同意另一方的询函中所提出的要求后，应该将信息迅速、简要、及时地传递给对方。

写这种答复通常遵循的法则是：1. 开头就告诉对方已同意询函中的要求。

2. 告诉对方愿提供相关信息。

3. 如果是同意对方的订货和发货要求，还要说明己方的发货情况，包括WHO，WHAT，WHERE，和HOW。

下面是一篇对索取产品信息来函的日常答复，请大家体会一下。

Dear Sirs,In regard to your letter of April 25, enclosed please find a report from one of our users on Coal Cleaning Equipment.We hope that the report will offer you the necessary information. If there are any questions concerning the operation and service of the equipment, just let us know. We await your response with keen interest.Yours sincerelyDaniel Smith如何询盘与如何回复询盘日常询函是商业人士获取信息的一个重要方式。

由于询函是发展进一步的商贸关系的敲门砖，接受者常常根据信件的内容来判断对方公司。

下面是写作日常询函的一些通用法则：1. 直接切入主题2. 解释你为什么要写这封询函3. 关于细节的问题4. 礼貌地提出要求下面是一篇范文，大家可以仔细体会一下。

Dear SirsMay we have a copy of your brochures concerning the meeting, which was held on July 10, 2006, for announcing projects on industrial development in the Northwest China.Yesterday's China Daily included an article about the meeting. Some thoughts and plans were presented on the electronic and water-treatment fields. We would appreciate more details than those printed in the paper. It would be most helpful if you could send us all the necessary information. We are sure it will be benefited to both of us in the near future.Yours faithfullyBruce Lee商务英语email高手如何询盘1.文体介绍在对外贸易中，询盘，也叫询价（inquiry或enquiry）是买方或买方对于所要购买或出售的商品向另一方作出的询问。

外贸函电询盘和回复范文第一篇：外贸函电询盘外贸函电询盘是经常在外贸业务中使用的重要工具。

一个优秀的询盘能够引起客户的关注和兴趣，从而让你有更多的机会赢得订单。

以下是一个范例外贸函电询盘，供大家参考。

Dear Sir/Madam,We are writing to inquire about your company’s products and services. We are interested in your line of furniture and would like to receive more information on your product range and pricing. We are a large retailer with stores throughout Europe and we are constantly looking for new suppliers to add to our range of products. We believe that your furniture would be a great addition to our collection and we are excited to learn more about what you have to offer.Could you please provide us with a catalogue of your products? We would also like information on your pricing, minimum order quantity and delivery times. We are looking to make a large initial order and would like to know if you are able to offer any discounts or incentives for bulk orders.Thank you for your assistance with our inquiry. We look forward to hearing from you soon.Best regards,[Your Name]这个询盘简洁明了，重点突出，询问了对方的产品和价格等关键信息。

Inquiries and RepliesStep one: □Introductio n□DiscussionStep two: Detailed study of □the structure □and specimen letters Step three: □Translation□WritingStep four: Teaching summaryStep five: HomeworkI. □Introductio n□Discussion1. Introduction :An enquiry is usually made to seek a supply of products, service or information. In order to obtain the needed information, the enquirer should state simply, clearly and concisely what he wants general information, a catalogue, a price list, a sample or a quotation, etc. According to the content, there may be first enquiries and specific enquiries.2.Discussion:How to enquiry??Ⅱ. Detailed study2.1 A. A first enquiry is an enquiry sent to a supplier with whom you have not yet done business, so it should begin by telling the supplier how you obtained his name and address.B. But in a specific enquiry, the enquirer points out a certain product or commodity he intends to purchase, he may ask the supplier to make an offer or a quotation on this product.2.2 .Outline of letters2.3 S entence commonly used on establishing business relationsSentence commonly used on establishing business relations1) Your firm has been recommended (introduced) to us by ...... with whom we havedone business for many years.我们与……公司交往多年，承蒙该公司将贵公司推荐给我们。