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跨文化交际与汉语教学一、判断题1.文学、艺术等是文化，但桌椅、服装等物品不是文化。
A. 对B. 错正确答案：B2.文化是一个变动的系统，会随着时代的变迁而改变。
A. 对B. 错正确答案：A3.如果交际行为是发生在来自不同文化的人们之间的，往往会因为不同文化对于同一信息的解码和阐释不同，而在交际中发生误解。
A. 对B. 错正确答案：A4.跨文化交际学诞生于法国。
A. 对B. 错正确答案：B5.国际汉语教师对其他文化应该始终保持好奇和开放的态度，并宽容和尊重不同的文化行为及观念。
A. 对B. 错正确答案：A6.在安排教学活动时，来自个体主义国家的人可能不适应团队合作的方式，教师需明确每个人需完成的任务，才能保证团队的效率。
A. 对B. 错正确答案：A7.在多维时间文化中，结果的效率比过程的规则更重要，重点是人的参与和事务的完成，而不是僵守事先安排的日程表。
A. 对B. 错正确答案：A8.有些学生为了尽快达成用汉语交际的目的，要求教师不教汉字，只教发音和拼音。
这种要求体现了长期导向思想，是可行的。
A. 对B. 错正确答案：B9.“只见树木不见森林”描述的是整体思维的特点。
A. 对B. 错正确答案：B10.对立思维的特点在于强调对立，不承认统一。
A. 对B. 错正确答案：B11.在跨文化交际中，很多人都倾向于认为对方也用与自己同样的方式进行思维。
这种误解常会导致跨文化交际障碍。
A. 对B. 错正确答案：A12.一个国家的阴柔气质程度会更清晰地反映在该国女性的价值观上，而不是该国男性的价值观上。
A. 对B. 错13.跨文化交际学研究的重点是来自不同文化背景的人所进行的面对面的交际。
它包含两个侧重点不同的研究领域：跨文化对比研究和跨文化交际过程研究。
A. 对B. 错正确答案：A14.根据霍夫斯泰德的研究，拉丁美洲国家、拉丁语系的欧洲国家、地中海国家和地区、俄罗斯，亚洲的日本、韩国为不确定性规避倾向弱的国家。
Unit 1Communication Across CulturesWarm UpQuestions1. Why is it difficult to explain to a blind person what colors are?2. Do you sometimes find it hard to make yourself properly understood by others? If you do, why do you think it is hard?It is very difficult for people to understand one another if they do not s hare the same experiences. Of course, we all share the experience of being human, but there are many experiences which we do not share and which are different for all of us. It is these different experiences thatmake up what is called ―culture‖ in the social sciences －the habits of everyday life, the cues towhich people respond, the automatic reactions they have to whatever they see and hear. These often differ, and the differences may introduce misunderstandings where we seek understanding.Reading IIntercultural Communication：An IntroductionComprehension questions1. Is it still often the case that“everyone‟s quick to blame the alien”in the contemporary world?This is still powerful in today‘s social and political rhetoric. For instance, it is notuncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the past?Today‘s intercultural encounters are far more numerous and of greater importancethan in anytime in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought peopletogether; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence“culture is everything and everywhere”? Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture?Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Discovering Problems: Slim Is Beautiful?Questions for discussionWhich do you think is the mark of beauty, thin or fat? Why is it often said that beauty is in the eye of beholder?One sociologist once said that with the greater influence of American culture across the world, the standard of a beauty is becoming more and more Hollywood-like, characterized by a chiseled chin and a tall, slim figure. One can see such beautiful images in almost any American movie. We Chinese also share the notion that the standard idea of beauty includes being tall, thin, and light skinned. It seems that with the process of globalization, eastern and western beauties look more and more alike.But we have to remember that the definition of beauty differs from culture to culture. For example, Hispanic standards of female beauty are to have big hips, a moderate tan, and a short height. As is described in the article, in southeastern Nigeria,Coca-Cola-bottle voluptuousness is celebrated and ample backsides and bosoms are considered ideals of female beauty.What‘s more, the ideal standard of beauty varies from time to time. For instance, during timesof famine, the ideal standard of beauty for women is a much larger body size. Larger size and more body fat may reflect one‘s status; for it suggests that the person is well fed and healthy. Thinness then would reflect malnutrition. However, during times of plenty, plumpness is not a reflection ofstatus. People may easily associate fatness with hypertension, heart disease o r other potential diseases. Likewise, during eras in which lower-class labors had to toil predominantly outside for hours a day, tanned skin was an indication of lower status, and therefore the ideal standard of female beauty was very pale skin; women during those times actually used a lot of white powdered cosmetics to exaggerate the paleness of their skin. Now, however, tan is a reflection of having more leisure time spent on seashores instead of working in an office all the time, and therefore it may suggest higher status, so women strive for darker skin tones.It is true that beauty is in the eye of the beholder because people of different cultures and in different situations may have different ideas about what is beautiful and what is not.Group WorkFirst share with your group member whatever experiences you have had in communication events that can be considered as intercultural. Then work together to decide whether each of the following cases of communication is possibly intercultural or not and, if it is, to what extent it is intercultural. Try to place all the cases along a continuum of interculturalness, from the most intercultural to the least intercultural.All the cases may seem to be intercultural but they differ in the extent to which they are intercultural. However it may be very difficult for us to place all these cases along a continuum of interculturalness from the most intercultural to the least intercultural, for many other factors have to be taken into consideration if we have to decide whichis more intercultural than another. For instance, whether communication between a male manager and a female secretary is intercultural or not and, if it is, how intercultural it may be, may depend on the cultural and social backgrounds of the two persons. If they are from drastically different cultures, communication between them is surelyintercultural and may be very intercultural. If they are from the same culture, communication between them may be little intercultural.The following is tentatively suggested for measuring the interculturalness of the cases of communication, and the cases are presented from the most intercultural to the least intercultural:Communication between a Chinese university student and an American professor; Communication between a Canadian girl and a South African boy; Communication between a first-generation Chinese American and third generation one; Communication between a businessperson from Hong Kong and an artist from Xian; Communication between a teenager from Beijing and a teenager from Tibet;Communication between a father who is a farmer all his life and his son who works as an engineer;Communication between a software technician and a fisherman;Communication between a male manager and a female secretary (supposing they are of the similar cultural and social backgrounds) .DebateThe class is to be divided into two groups and debate on the two different views mentioned in thefollowing on intercultural communication. State your point of view clearly a nd support your argument with convincing and substantive evidence.Pro: People are people; more interactions would lead to greater understandi ng of each other.（Commonality precedes）Con: People are shaped by different environments they find themselves in, therefore, the difference overrides. (Differences precedes)Possible Arguments for Pro:1. Human beings tend to draw close to one another by their common nature. We all share the common basic needs.2. Rapid expansion of worldwide transportation and communication networks have made it far easier than ever before for people throughout the world to contact with one another.3. The process of globalization may reduce the regional differences between people all over the world. We are all members of the ―global village‖.4. Economic interdependence in today‘s world requires people of different countries to interact onan unprecedented scale, and more interaction will result in more similarity among people.5. More and more people from various cultures have to work and live together and they will adapt to each other to such an extent that cultural differences between them may no longer matter.Possible Arguments for Con:1. People throughout the world may be similar in many aspects, but differences in habits and customs keep them apart.2. Though the basic human needs are universally the same, people all over the world satisfy their basic common human needs in different ways.3. As our society is becoming more and more diversified, differences between people tend to grow larger in some aspects.4. It is differences between people that underlie the necessity of communication, and it does not follow that communication which may increase the possibility of understanding between people will always reduce differences.5. People nowadays are more likely to try to maintain their unique cultural identities when they find themselves living closely with people of other cultures.From the two seemingly opposite viewpoints, we can learn something that we should keep in mind when we are involved in intercultural communication. First, all human beings share some common heritages that link us to one another. To some extent, people throughout the world are pretty much alike in many aspects, and that has formed the very basis on which it is possible for people of various cultures to communicate. However, what we have to realize is that there are also vast differences between people from various cultural groups. To really understand a person whose cultural background is different from yours can be very difficult, for both you and that person maybe subconsc iously influenced by each one‘s own cultural upbringing. In a sense, what we should doin intercultural communication is to treat people of other cultures both as the same with and as different from us.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed?Many things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Suchan existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a“global village”is like?As our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. Ina ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people maylive thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalization? Technology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that“the…global‟may be more local than the …local‟”?The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, ―the ‗global‘ may be more local than the ‗local‘‖.5. Why is it important for businesspeople to know diverse cultures in the world? Effective communication may be the most important competitive advantage that firms have tomeet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted with?Countries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of Michael Fay?This case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalization?Globalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waitingto be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.WritingRead the following and then try to write a short essay on what one has to learn to get prepared for working and living in a new cultural environment.There seems to be so much that one can do to get oneself well prepared for working and living in a new cultural environment. Apart from what is mentioned in the passage, the following may be what a person in Anna‘s situation should also try to do:1. Learning the language that is used in the new cultural environment.2. Learning about the history and present social situation of the area or the country.3. Learning about the dominant religious belief and some important social customs.4. Learning about the cultural uses of nonverbal means including time and space for communication.5. Learning to look at things and people in new perspectives that are different from what one is accustomed to.6. Developing a more tolerant attitude toward any unfamiliar phenomena.7. Becoming aware that problems and misunderstandings are inevitable i n intercultural communication.8. Learning about how foreigners are usually perceived and treated by the local people.Identifying Difference: How We Address Each OtherQuestions for discussionHow do you address a friend from an English-speaking country? And how should we do it if he or she knows our culture very well or if we speak Chinese to each other?Usually we can address a friend from an English-speaking country by his/her first name withoutmentioning his/her surname or title out of respect for his/her culture. Bec ause people from English-speaking countries attach great importance to casualness in addressing each other in order to form a relatively intimate and equal relationship. But if he or she knows our culture very well or if we speak Chinese to each other, we can address him/her in the Chinese way. Just as the old sayinggoes, ―When in Rome, do as the Romans do‖, it‘s better for our friend to learn more about andbecome better acquainted with the Chinese culture. In this way, when addressinghim/her, we can add ―xiao‖ (young) or ―lao‖ (aged) before his/her family name according to his/her age so as to create an amicable atmosphere. We can also address him/her by using his/her title in a humorous way,or by inventing some nickname for him or her in either English or Chinese, depending on the degree of intimacy.SurveyConduct a survey among some Chinese students to find how much they know about the possible cultural differences between Chinese and English-speaking people in the speech behaviors listed below.Speech behaviorChinaEnglish-speaking countries Greeting When greeting each other, theChinese often beginwith ―Haveyou eaten?‖, ―Whereare yougoing?‖, ―What are youdoing?‖, ―Long time no see.‖ and so on.People from English-speaking countries usually say ―Hello.‖ ―Good morning/afternoon/evening‖ ―Nice to meet you./Glad to see you.‖ or ―How doyou do?‖Apologiz ing Chinese people seem to apologize less often than English-speaking people. The Chinese apologize only when they think it is about something that really matters.People from English-speaking countries often apologize intheir daily life even for the most trivial things.Making request s Chinese people tend to make requests in indi rect ways, especially when the peopleinvolved are not onintimate terms with oneanother.People from English-speaking countries tend to make requestsdirectly and openly.Express Chinese people often People from English-speakinging gratitu de express their gratitude not justby what they say, but also by whatthey do and what they give toothers who have done them a favor.countries tend to show theirgratitude more verbally to others who havehelped them.Express ing disappr oval Chinese people are reluctant toexpress their disproval openly forfear of making others lose face. Ifthey have to express disapproval,they often prefer to do it in a veryindirect way.People from English-speakingcountries are more likely toexpress theirdisapproval freely anddirectly.Leave-t aking Chinese people tend to excusethemselves by claiming that theothers must be tired or busy, etc,using the expressions that imputethe motive oftiredness or business tothe other party when parting.People from English-speakingcountries would usually findreasons to part related tothemselves ratherthan to others.Intercultural InsightExplorationTry to describe and explain the possible similar experiences in your use of English as a foreign language in communicating with native speakers.What a student tells us below can further illustrate the point that how w e communicate appropriately in intercultural encounters may not be as simple as we tend to assume:I remember in the first class of oral English when I was a freshman at university, we students habitually add ressed our amiable foreign teacher as ―teacher‖ as we did to the other Chinese teachers. But he asked us to call him by his first name instead. Since he seemed morethan fifty years old we were embarrassed but gradually we learned that was the suitable way to address a teacher in the United States, for teachers in the United States generally prefer to be seen as equal and like a friend to their students. However, when I was already a junior, to our great surprise, one of our foreign teachers who taught us intensive reading told us that hepreferred to be called by us as ―Professor White‖or ―Doctor White‖. The reason was simplythat he wanted to be properly respected in China.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
跨文化交际全部答案参考资料Unit 1 Communication Across CulturesReading IIntercultural Communication：An IntroductionComprehension questions1. Is it still often the case that “everyone?s quick to blame the alien” in the contemporary worldThis is still powerful in today‘s social and political rhetoric. For instance,it is not uncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What?s the difference between today?s intercultural contact and that of any time in the pastToday‘s intercultural encounters are far more numerous and of greater importancethan in anytime in history.3. What have made intercultural contact a very common phenomenon in our life todayNew technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture iseverything and everywhere”Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behavein our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communicationThe three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one?s family teach him or her while he or she grows up in itThe family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our cultureBecause language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning toPeople can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society existA free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changedMany things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village” is likeAs our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people may live thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalizationTechnology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the …global?may be more local than the …local?”The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. Inthis sense, ―the ?global‘ may be more local than the ?local‘‖.5. Why is it important for businesspeople to know diverse cultures in the worldEffective communication may be the most important competitive advantage that firmshave to meet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures,a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted withCountries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of MichaelFayThis case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towardsglobalizationGlobalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutionsexist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
Unit 1Communication Across CulturesWarm UpQuestions1. Why is it difficult to explain to a blind person what colors are?2. Do you sometimes find it hard to make yourself properly understood by others? If you do, why do you think it is hard?It is very difficult for people to understand one a nother if they do not share the same experiences. Of course, we all share the experience of being human, but there are many experiences which we do not share and which are different for all of us. It is these different experiences thatmake up what is called ―culture‖in the social sciences － the habits of everyday life, the cues towhich people respond, the automatic reactions they have to whatever they see and hear. These often differ, and the differences may introduce misunderstandings where we seek understanding.Reading IIntercultural Communication：An IntroductionComprehension questions1. Is it still often the case that“everyone‟s quick to blame the alien”in the contemporary world?This is still powerful in today‘s social and political rhetoric. Forinstance, it is not uncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the past?Today‘s intercultural encounters are far more numerous and of greaterimportance than in anytime in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence“culture is everything and everywhere”?Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture?Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Discovering Problems: Slim Is Beautiful?Questions for discussionWhich do you think is the mark of beauty, thin or fat? Why is it often said that beauty is in the eye of beholder?One sociologist once said that with the greater influence of American culture across the world, the standard of a beauty is becoming more and more Hollywood-like, characterized by a chiseled chin and a tall, slim figure. One can see such beautiful images in almost any American movie. We Chinese also share the notion that the standard idea of beauty includes being tall, thin, and light skinned. It seems that with the process of globalization, eastern and western beauties look more and more alike.But we have to remember that the definition of beauty differs from culture to culture. For example, Hispanic standards of female beauty are to have big hips, a moderate tan, and a short height. As is described in the article, in southeastern Nigeria, Coca-Cola-bottle voluptuousness is celebrated and ample backsides and bosoms are considered ideals of female beauty.What‘s more, the ideal standard of beauty varies from time to time. For instance, during timesof famine, the ideal standard of beauty for women is a much larger body size. Larger size and more body fat may reflect one‘s status; for itsuggests that the person is well fed and healthy. Thinness then would reflect malnutrition. However, during times of plenty, plumpness is not a reflection ofstatus. People may easily associate fatness with hypert ension, heart disease or other potential diseases. Likewise, during eras in which lower-class labors had to toil predominantly outside for hours a day, tanned skin was an indication of lower status, and therefore the ideal standard of female beauty was very paleskin; women during those times actuallyused a lot of white powdered cosmetics to exaggerate the paleness of their skin. Now, however, tan is a reflection of having more leisure time spent on seashores instead of working in an office all the time, and therefore it may suggest higher status, so women strive for darker skin tones.It is true that beauty is in the eye of the beholder because people of different cultures and in different situations may have different ideas about what is beautiful and what is not.Group WorkFirst share with your group member whatever experiences you have had in communication events that can be considered as intercultural. Then work together to decide whether each of the following cases of communication is possibly intercultural or not and, if it is, to what extent it is intercultural. Try to place all the cases along a continuum of interculturalness, from the most intercultural to the least intercultural.All the cases may seem to be intercultural but they differ in the extent to which they are intercultural. However it may be very difficult for us to place all these cases along a continuum of interculturalness from the most intercultural to the least intercultural, for many other factors have to be taken into consideration if we have to decide which is moreintercultural than another. For instance, whether communication between a male manager and a female secretary is intercultural or not and, if it is, how intercultural it may be, may depend on the cultural and social backgrounds of the two persons. If they are from drastically different cultures, communication between them is surely intercultural and may be very intercultural. If they are from the same culture, communication between them may be little intercultural.The following is tentatively suggested for measuringthe interculturalness of the cases of communication, and the cases are presented from the most intercultural to the least intercultural:Communication between a Chinese university student and an American professor; Communication between a Canadian girl and a South African boy;Communication between a first-generation Chinese American and third generation one; Communication between a businessperson from Hong Kong and an artist from Xian; Communication between a teenager from Beijing and a teenager from Tibet;Communication between a father who is a farmer all his life and his son who works as an engineer;Communication between a software technician and a fisherman;Communication between a male manager and a female secretary (supposing they are of the similar cultural and social backgrounds) .DebateThe class is to be divided into two groups and debate on the two different views mentioned in thefollowing on intercultural communication. State your poin t of view clearly and support your argument with convincing and substantive evidence.Pro: People are people; more interactions would leadto greater understanding of each other.（Commonality precedes）Con: People are shaped by different environments they find themselves in, therefore, the difference overrides. (Differences precedes)Possible Arguments for Pro:1. Human beings tend to draw close to one another by their common nature. We all share the common basic needs.2. Rapid expansion of worldwide transportation and communication networks have made it far easier than ever before for people throughout the world to contact with one another.3. The process of globalization may reduce the regional differences between people all over the world. We are all members of the ―global village‖.4. Economic interdependence in today‘s world requires people of different countries to interact onan unprecedented scale, and more interaction will result in more similarity among people.5. More and more people from various cultures have to work and live together and they will adapt to each other to such an extent that cultural differences between them may no longer matter.Possible Arguments for Con:1. People throughout the world may be similar in many aspects, but differences in habits and customs keep them apart.2. Though the basic human needs are universally the same, people all over the world satisfy their basic common human needs in different ways.3. As our society is becoming more and more diversified, differences between people tend to grow larger in some aspects.4. It is differences between people that underlie the necessity of communication, and it does not follow that communication which may increase the possibility of understanding between people will always reduce differences.5. People nowadays are more likely to try to maintain their unique cultural identities when they find themselves living closely with people of other cultures.From the two seemingly opposite viewpoints, we can learn something that we should keep in mind when we are involved in intercultural communication. First, all human beings share some common heritages that link us to one another. To some extent, people throughout the world are pretty much alike in many aspects, and that has formed the very basis on which it is possible for people of various cultures to communicate. However, what we have to realize is that there are also vast differences between people from various cultural groups. To really understand a person whose cultural background is different from yours can be very difficult, for both you and that person maybe subconsciously influenced by each one‘s own cultural upbringing. In a sense, what we should doin intercultural communication is to treat people of other cultures both as the same with and as different from us.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed?Many things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a“global village”is like?As our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people maylive thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalization?Technology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that“the…global‟may be more local than the…local‟”?The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, ―the ‗global‘ may be more loca l than the‗local‘‖.5. Why is it important for businesspeople to know diverse cultures in the world?Effective communication may be the most important competitive advantage that firms have tomeet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted with?Countries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of Michael Fay?This case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalization?Globalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It isalready here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.WritingRead the following and then try to write a short essay on what one has to learn to get prepared for working and living in a new cultural environment.There seems to be so much that one can do to get oneself well prepared for working and living in a new cultural environment. Apart from what is mentioned in the passage, the following may be what a person in Anna‘s situation should also try to do:1. Learning the language that is used in the new cultural environment.2. Learning about the history and present social situation of the area or the country.3. Learning about the dominant religious belief and some important social customs.4. Learning about the cultural uses of no nverbal means including time and space for communication.5. Learning to look at things and people in new perspectives that are different from what one is accustomed to.6. Developing a more tolerant attitude toward any unfamiliar phenomena.7. Becoming aware that problems and misunde rstandings are inevitable in intercultural communication.8. Learning about how foreigners are usually perceived and treated by the local people.Identifying Difference: How We Address Each OtherQuestions for discussionHow do you address a friend from an English-speaking country? And how should we do it if he or she knows our culture very well or if we speak Chinese to each other?Usually we can address a friend from an English-speaking country by his/her first name withoutmentioning his/her surname or title out of respect fo r his/her culture. Because people from English-speaking countries attach great importance to casualness in addressing each other in order to form a relatively intimate and equal relationship. But if he or she knows our culture very well or if we speak Chinese to each other, we can address him/her in the Chinese way. Just as the old sayinggoes, ―When in Rome, do as the Romans do‖, it‘s better for our friend to learn more about andbecome better acquainted with the Chinese culture. In this way, when addressing him/her, we can add ―xiao‖ (young) or ―lao‖ (aged) before his/her family name according to his/her age so as to create an amicable atmosphere. We can also address him/her by using his/her title in a humorous way,or by inventing some nickname for him or her in either English or Chinese, depending on the degree of intimacy.SurveyConduct a survey among some Chinese students to find how much they know about the possible cultural differences between Chinese and English-speaking people in the speech behaviors listed below.Speech behaviorChinaEnglish-speaking countries Greeting When greeting each other, theChinese often beginwith ―Haveyou eaten?‖, ―Whereare yougoing?‖, ―What are youdoing?‖, ―Long time no see.‖ and so on.People from English-speaking countries usually say ―Hello.‖ ―Good morning/afternoon/evening‖ ―Nice to meet you./Glad to see you.‖ or ―How doyou do?‖Apologiz ing Chinese people seem to apologize less often than English-speaking people. The Chinese apologize only when they think it is about something that really matters.People from English-speaking countries often apologize intheir daily life evenfor the most trivial things.Making request s Chinese people tend to make requests in indi rect ways, especially when the peopleinvolved are not onintimate terms with oneanother.People from English-speaking countries tend to make requestsdirectly and openly.Express ing gratitu de Chinese people often express their gratitude not just by what they say, but also by what they do and what they give to others who have done them a favor. People from English-speaking countries tend to show their gratitude more verbal ly to others who havehelped them.Express ing disappr Chinese people are reluctant to express their disproval openly for fear of making others lose face. If People from English-speaking countries are more likely to express theiroval they have to express disapproval, they often prefer to do it in a veryindirect way. disapproval freely anddirectly.Leave-t aking Chinese people tend to excusethemselves by claiming that theothers must be tired or busy, etc,using the expressions that imputethe motive oftiredness or business tothe other party when parting.People from English-speakingcountries would usually findreasons to part related tothemselves ratherthan to others.Intercultural InsightExplorationTry to describe and explain the possible similar experiences in your use of English as a foreign language in communicating with native speakers.What a student tells us below can further illustrate the point that how we communicate appropriately in intercultural encounters may not be as simple as we tend to assume:I remember in the first class of oral English when I was a freshman at university, we students habitually addressed our amiable foreign teacher as ―teacher‖ as we did to the other Chinese teachers. But he asked us to call him by his first name instead. Since he seemed morethan fifty years old we were embarrassed but gradually we learned that was the suitable way to address a teacher in the United States, for teachers in the United States generally prefer to be seen as equal and like a friend to their students. However, when I was already a junior, to our great surprise, one of our foreign teachers who taught us intensive reading told us that hepreferred to be called by us as ―Professor White‖or ―Doctor White‖. The reason was simplythat he wanted to be properly respected in China.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
1. Is it still often the case that “everyone’s quick to blame the alien” in the contemporary world?This is still powerful in today‘s social and political rhetoric. For instance, it is not uncommon in today‘s society to hear people say that most, if not all, of the social and economic problems are caused by minorities and immigrants.2. What’s the difference between today’s intercultural contact and that of any time in the past?Today‘s intercultural encounters are far more numerous and of greater importance than in any time in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”?Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Cultureteaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one’s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture?Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.1. Which of the definitions given above do you prefer? Why?Some may prefer a short definition, such as the one given by E. Sapir or R. Benedict, for it is highly generalized and easy to remember. Some may prefer a longer one, such as Edward T. Hall‘s definition of culture, because it provides us with a more comprehensive understanding of culture and points out the all-pervasive impact of culture on human life in different dimensions.2.What have you learned from those definitions about culture?Many things can be learned from those definitions, for each definition, though not without its limitations, tells us something very important about culture or certain aspect(s) of culture.3. Do you agree that our lower needs always have to be satisfied before we can try to satisfy the higher needs?Even though this is generally the case, there will still be some exceptions. Sometimes people might prefer to satisfy higher needs, for instance, esteem needs, before their lower needs, such as certain physiological needs or safety needs, are satisfied.4. What examples can you give about how people of different cultures achieve the same ends by taking different roads?For example, everyone has to eat in order to live and this is universally true. However, to satisfy this basic need, people of various cultures may do it in very different ways: what to eat and how to eat it vary from culture to culture.5. What behaviors of ours are born with and what are learned in the cultural environment?Instinctive behaviors are behaviors that we are born with and ways of doing things in daily life, such as ways of eating, drinking, dressing, finding shelter, making friends, marrying, and dealing with death are learned in the cultural environment.6. What other cultural differences do you know in the way people do things in their everyday life?We can also find cultural differences in ways of bringing up children, treating the elderly, greeting each other, saving and spending money, and many other things people do in everyday life.7. In what ways are the Chinese eating habits different from those of the English-speaking countries?We Chinese may enjoy something that is not usually considered as edible by the English-speaking people. Generally we prefer to have things hot and lay much emphasis on tastes. We tend to share things with each other when we are eating with others.1. Why is it comparatively easy to make friends in the United States?Because few Americans stay put for a lifetime. With each move, forming new friendship becomes a necessity and part of their new life.2.Do people from different countries usually have different expectations about what constitutes friendship and how it comes into being?Yes. The difficulty when strangers from two countries meet is their different expectations about what constitutes friendship and how it comes into being.3. How is friendship in America different from friendship in West Europe?In West Europe, friendship is quite sharply distinguished from other, more casual relationships, is usually more particularized and carries a heavier burden of commitment, while in America the word ―friend can be applied to a wide range of relationship and a friendship may be superficial, casual, situational or deep and enduring.4. In what country does friendship have much to do with one’s family? And in what country does it not?In Germany, friendship has much to do with one‘s family as friends are usually brought into the family, while in France it doesn‘t as, for instance, two men may have been friends for a long time without knowing each other‘s personal life.5. What is friendship like when it is compartmentalized?For instance, a man may play chess with a friend for thirty years without knowing his political opinions, or he may talk politics with him for as long a time without knowing about his personal life. Different friends fill different niches in each person‘s life.6. What are friendships usually based on in England?English friendships are based on shared activity. Activities at different stages of life may be of very different kinds. In the midst of the activity, whatever it may be, people fall into steps and find that they participate in the activity with the same easy anticipation of what each will do day by day or in some critical situation.7. Do you think friendship shares some common elements in different cultures? If you do, what are they?Yes. There is the recognition that friendship, in contrast with kinship, invokes freedom of choice. A friend is someone who chooses and is chosen. Related to this is the sense each friend gives the other of being a special individual, on whatever grounds this recognition is based. And between friends there is inevitably a kind of equality of give-and-take. 8. What do you think is the typical Chinese concept of friendship? Is it similar to or different from any of the Western friendships?It seems that the typical Chinese concept of friendship lays great emphasis on personal loyalty and also has much to do with family. It may be similar to Germany friendship to some extent and quite different fromother Western friendships.9. What is your family like? In what aspects is it the same as or different from the traditional? What problems may arise when people from different family backgrounds communicate with one another?As we all know, many cultural differences exist in family structures and values. In some cultures, the family is the center of life and the main frame of reference for decisions; while in others, the individual, not the family, is primary. Many Chinese families are still quite traditional. They are often extended families, with three or even four generations living under the same roof. In such families, people may care a lot about families’ welfare, reputation and honor. No matter what they do, they tend to put the interest of the whole family as the top priority. For them, the family as a whole always comes first, and its individual members are second. However, there are also many Chinese families now in which individual needs are given more stress than ever before and the relationship between parents and children are more egalitarian than hierarchical. Therefore, communication between people from different family backgrounds may be intercultural to some extent. What one considers as appropriate may be regarded as improper by the other, and sometimes it would be very difficult for them to understand each other in the way each of them prefers to be understood.1. What can we do to avoid attributing a very different meaning to thephrase or interpret it much more literally?We have to be aware of the cultural implications of the phrase.2.What are the other functions of using question forms apart from asking for information?It serves as a lubricant to move the conversation forward. A question that has this function can be called a ―social question.3. Why are those Germans getting stiffer and more reserved all the time when visiting Ingrid Zerbe?They are confused about how to address her, for she introduces herself by first and last name rather than by last name and professional title.4. How does the environment influence the use of language? Language reflects the environment in which we live. We use language to label the things that are around us.5. Does the author think there are exact equivalents in dictionaries that have the same meanings in different cultures?No. According to the author, there are no such equivalents between languages; therefore, to communicate concepts effectively, cultural knowledge is as important as linguistic knowledge.6. How does the language change over time?Words and phrases that are used commonly at one time may be discontinued or their meaning may change over time.7. Does the author think it is possible for countries such as France andIceland to keep their language pure by implementing language policy to ensure the use of standardized language?The author does not think so, because, for instance, the Academie Francaise may insist on certain rules, but other French-speaking groups may make their own rules and consider their French just as correct.8. What are the possible language barriers in classroom teaching?In some cases the professors actually may have a poor command of the language; however, in most cases the problem is not the language but different intonation patterns and different cultural signals.9. What are the major differences between Chinese and English in categorizing kinfolk? What other examples of connotative differences can you give between the two languages?In categorizing kinfolk, what the Chinese language finds significant are the person‘s sex, age, and whether he or she is closely related to one‘s father or mother. All these things, however, are not significant in the English language.1. What made the author feel learning to converse in Mexico City was easier for him/her in one way, more difficult in another?It's easier because Mexicans service the relationship and they care about everyone in the conversation. But their conversation doesn‘t move in a straight line, drifting around both in the topic and in the way they use words.2. Why did the Mexican customer slide into the topic of the full eclipse of the sun?For the Mexican, the conversation starts with one topic, but if another interesting topic seeps in he or she will ride it around for a while. Sticking to the first topic is less important than having an interesting conversation.3. What did the American businessman feel about the Mexican‟s way of conversation?For the American, a conversation should have a topic, and he wants to take a straight line through it from beginning to end. So he felt very impatient about the Mexican‘s way of conversation.4. What “conversational ideal” was represented by the example of a championship skier who was interviewed on TV?The Swedish conversational ideal is to response in a concise manner without elaborating specific details, especially those for self-promotion. .5. What problems are likely to occur if an American talks with a Swede? The American may feel totally lost in the conversation since he or she would not get as much information from the Swede as he or she has expected.6. What are the differences between Anglos and Athabaskans in conversation?There are a lot differences between them. For instance, at the beginningof a conversation, Anglos almost always speak first. Athabaskans think it is important to know what the social relationship is before they talk with someone. There is another difference in how long one should talk. Athabaskans tend to have longer turns when they talk with each other, but Anglos expect shorter turns.7. Is it enough just to learn to speak in grammatically correct manners when one learns a foreign language? What else does he or she also need to know?It is far from enough just to learn to speak in grammatically correct manners when one learns a foreign language. One also has to know about the culture of using the language in social life, things like who talks first, who talks next, who opens and closes conversations and how they do it, in order to be able to use the language in culturally appropriate manners.8. In what ways are Chinese similar to or different from the Americans, Mexicans and Swedes ?It seems that we Chinese are somewhat similar to Mexicans in the way we are having a conversation. Unlike Americans, we do not usually move in a straight line in a conversation and may also care much about the other‘s feeling.9. Do you think there has been some change in the way we Chinese respond to compliments in the last decade or two? What basicdifferences can we still find between the English-speaking people and the Chinese people in the use of compliment and response?There seems to have been some change in the way we Chinese respond to compliments in the last decade or two. For example, like the English-speaking people, more and more Chinese, particularly young people, nowadays tend to use 谢谢(Thank you) to respond to a compliment. However, we Chinese are still different from the English-speaking people in the use of compliment and response to it. For instance, implicit compliments（隐性恭维语）are more likely to be found in the Chinese society.●纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
《跨文化交际》教学大纲辅导老师:适用班级:09春/秋英语(本科)单元简述第一单元语言、文化与交际内容：介绍语言、文化和交际之间的关系，跨文化交流模式，交流中的各种意义等。
教学目的：帮助学员认识到语言和文化是不可分的，对语言的充分理解需要文化意识。
学习目标：通过各种练习了解决定交际质量的基本要素，认识交际双方在交际过程中的交互作用，把握交际场合的定义、程式和价值观等。
第二单元文化冲击内容：介绍不同文化背景的人接触时常常感到的种种“文化诧异”现象。
教学目的：通过对各种“文化诧异”现象的分析培养学员的文化意识。
学习目标：通过练习认识到英汉在好客、谦逊、隐私、礼貌等方面的文化差异，进一步体会不同的文化价值观对交际行为的影响，初步学会如何适应一个新的文化环境。
第三单元姓名里的文化内容：姓名、称呼语和亲属语中的文化内涵。
教学目的：通过对姓名、称呼语和亲属语中的文化内涵的分析，使学员更加清楚地认识到英汉在这方面的文化差异。
学习目标：通过各种练习学会正确使用姓名、称呼语和亲属语。
第四单元人际间的交互作用内容：介绍在处理日常生活琐事过程中人际间的交互作用。
教学目的：培养学员对人们在处理日常生活琐事过程中不同行为模式的认识。
学习目标：通过练习学会处理邀请、约会、付帐、馈赠、请求、恭维、招待等行为中的文化差异，了解其中的一些不成文规则，更清楚地意识到自己的行为是如何受本族文化影响的。
第五单元角色和关系内容：介绍社会角色，如男和女、父母和孩子、朋友、社会身份等中的文化内涵。
教学目的：帮助学员分析社会角色和关系在不同文化中的期望值。
学习目标：意识到不同角色的不同期望值；意识到不同角色的不同责任；做到同其他文化背景的人交往时能够调整自己的期望值。
第六单元体态语交流内容：介绍体态语在跨文化交际中的重要作用。
教学目的：使学员熟悉不同种类的体态语以及不同文化对体态语的不同解释。
学习目标：通过练习能够描述体态语的不同意义；意识到成功的跨文化交际不仅需要知道如何用语言表达，而且要知道伴随恰当的体态语，在交流中有意识地注意脸部表情、目光接触、手势和身体位置、身体距离等。
【最新编排】---------------------------------------------------------------------------------------------------------------------- 学习记录00１－、简答题〔共２道试题，共１00 分.〕１. Can you give a brief definition of Cross-cultural Communication?Cross-cultural communication refers to the different cultural backgrounds of communication between individuals, that is, people from different cultural backgrounds of the interaction between what happened. In recent years, it is caused most people's attention. In China, the language teachers to show great interest, reflecting the changes of the times and demands, has attracted people from the perspective of cross-cultural education of foreign language teaching in-depth thinking.２. List some important terms you have learned in this Unit. Make sure you understand what each of them refer to and how they may affect cross cultural communication.１.People?who?know?about?art,?music and?literature?are?cultured....２.To?an?anthropologist?the?word?culture?means?all?the?ways?in?which?a?group?of?people?act,?dress,?think,?and?feel.?3.People?have?to?learn?the?cultural?ways?of?their community:they?are?not?something?that?the?people?in?the?group?are?born?with.From Intellectual PerspectiveFrom Anthropologic PerspectiveFrom Social PerspectiveFrom Psychological PerspectiveFrom Intercultural Communication PerspectiveCulture Is LearnedCulture Is a Set of Shared InterpretationsCulture Involves Beliefs, Values, and NormsCulture Affects BehaviorsCulture Involves Large Groups of People学习记录00２－、简答题〔共２道试题，共１00 分.〕１.Can you give a brief definition of culture shock?Provide two examples of culture shock, please.Culture shock can be described as the feeling of confusion and disorientation〔迷茫〕that one experiences when faced with a large number of new and unfamiliar people and situations. Many things contribute to it－ smells, sounds, flavors, the very feeling of the air one is breathing. Of course, the natives' unfamiliar language and behavior contribute to it, too. People's response to culture shock vary greatly, from excitement and energetic action to withdrawal, depression, physical illness, and hostility. A particular individual might react to culture shock one way one day and another the next.The notion of culture shock calls two useful points to mind. First, most people experience some degree of culture shock when they go to a new country, whether they admit it to themselves and others or not. Culture shock is more a product of the situation of being in a new culture than it is of the traveler's personal character.Second, culture shock, like other kinds of "shock", is normally transitory. It passes with time.Academic analysts(学术分析家) of the culture shock idea point out that the experience of culture shock need not be negative. While there may be some unhappiness and unpleasantness along with the confusion and disorientation, the confusion and disorientation are necessary steps in learning about a new culture. If everything in the new place is just like home, no learning will come from being there.总分值：50２. List some important terms you have learned in this Unit. Make sure you understand what each of them refer to and how they may affect cross cultural communication.This general business strategy becomes increasingly important when dealing with businesses across cultures. Get on their website, check out their promotional material. Get a feel for the atmosphere, attitude, and angle that the business has. Many cultural factors are passed down from the societal level to businesses. However, each organization will have its own culture, personality, and way of doing things 在线自测１－、单项选择题〔共１0 道试题，共 70 分.〕１. Xiao Wang meets Peter at the airport and says to him: "Morning, Peter!" In this case, the source of information is ________ .A.Xiao WangB. PeterC. the airportD. "Morning, Peter!"正确答案：A 总分值：7 得分：未判分２. There are two kinds of cross-cultural communication: unilateral communication and _________.A. successful communicationB. verbal communicationC. bilateral communicationD. unsuccessful communication正确答案：C 总分值：7 得分：未判分3. Utterance meaning in a face-to-face communication refers to _________.A. what the speaker has intended to convey in what is saidB. what what is said normally meansC. what the hearer has understood on the basis of what is saidD. the associative meaning words have正确答案：B 总分值：7 得分：未判分4. When we are in a social gathering, we must be aware of the rules and procedures that govern the way things are going to proceed. These rules and procedures are technically called _________.A. anecdotesB. goalsC. gesturesD. schema (schemas)正确答案：D 总分值：7 得分：未判分5. Which doesn't belong to the group in a cross-cultural situation? _________.A. Head movementsB. Social valuesC. Facial expressionsD. Body contact正确答案：B 总分值：7 得分：未判分6. When you are invited for a western meal, you're offered a second helping but you have already had enough. What would you say? "_________"A. Oh, thanks. That tastes awful.B. No, I don't want that.C. No, I don't like it.D. That was delicious but I've already had plenty, thanks.正确答案：D 总分值：7 得分：未判分7. Most Americans see themselves as separate _________, not as representatives of a family, community or other group.A. independenceB. individualsC. customersD. cultures正确答案：B 总分值：7 得分：未判分8. It is right to ask children or teenagers their age. But it is not normally _________ in English speaking societies to ask an adult their age - and never a woman!A. considerateB. inappropriateC. impoliteD. polite正确答案：D 总分值：7 得分：未判分9. The American child is nurtured to be _________, to be able to do whatever he could by himself, ever since he was born.A. independentB. good-lookingC. obedientD. private正确答案：A 总分值：7 得分：未判分１0. One way of talking about the different stages in getting used to life in a new country is the distinction of euphoria, depression, _________ and acceptance.A. criticismB. admirationC. adjustmentD. shock正确答案：C 总分值：7 得分：未判分二、判断题〔共 5 道试题，共 30 分.〕１. In face-to-face communication, non-verbal signals are not as important as verbal messages.A. 错误B. 正确正确答案：A 总分值：6 得分：未判分２. When we Chinese refer to something about ourselves or related to us, we tend to elevate them.A. 错误B. 正确正确答案：A 总分值：6 得分：未判分3. When you phone to tell your friend something, you are the source of information.A. 错误B. 正确正确答案：B 总分值：6 得分：未判分4. Culture shock is a term used to describe the anxiety and feelings (of surprise, disorientation, confusion, etc.) felt when people have to operate within an entirely different cultural or social environment, such as a different country or a differentstate than where they live.A. 错误B. 正确正确答案：B 总分值：6 得分：未判分5. Chinese people tend to say things like "No, not really" when they are asked "Are you hungry?" in the host family.A. 错误B. 正确正确答案：B 总分值：6 得分：未判分学习记录004－、简答题〔共２道试题，共１00 分.〕１. Please give a brief summary of the main ideas of Unit 4. NO need to write in too many details, ONLY the key aspects..What Chinese values does li ming's response to praise of his abilities show?２.What Chinese habits does wang hong's response show when others make complimentary comments on his purchases ?总分值：50 得分：3２评价：２. List some important terms you have learned in this Unit. Make sure you understand what each of them refer to and how they may affect cross cultural communication.Within the business context, cross cultural communication refers to interpersonal communication and interaction across different cultures. This has become an important issue in our age of globalisation and internationalisation. Effective cross cultural communication is concerned with overcoming cultural differences across nationality, religion, borders, culture and behaviour.Cross cultural communication is critical to the business world. The diversity of people in cities and countries means an element of cross cultural communication will always be needed whether it is between staff, colleagues, customers or clients. Awareness of cultural differences can favourably impact the success of a business. Improved staff interaction, better customer relations and effective client management are all areas that will reap benefits through cross cultural understanding.Although cross cultural communication competency can only be truly achieved through cross cultural awareness training, language acquisition, foreign travel and cultural immersion (文化融合，渗透) there are some guidelines that can enhance your cross cultural communication skills在线自测２－、单项选择题〔共１0 道试题，共 70 分.〕１. The _________ of a person is his or her family name.A. given nameB. middle nameC. surnameD. initials正确答案：C 总分值：7 得分：未判分２. English surnames can show various sorts of information about people, including the place a person is from, the job he has, family relationships, ethnic identity and personal _________.A. considerationB. knowledgeC. politenessD. characteristics正确答案：D 总分值：7 得分：未判分3. Nowadays in England, people usually call each other _________.A. Sir or MadamB. by their first nameC. Mr, Mrs, Miss, or MsD. by their last name正确答案：B 总分值：7 得分：未判分4. Unlike in China, the kin terms used for relatives do not distinguish between _________ relatives in Britain.A. internal and externalB. old and youngC. maternal and paternalD. male and female正确答案：C 总分值：7 得分：未判分5. In America _________ is the collective informal term for addressing a group of friends.A. guysB. girlsC. boysD. mates正确答案：A 总分值：7 得分：未判分6. In China nowadays a lot of people are getting used to sharing the cost of the meal equally between them, _________, as we say.A. to buy a roundB. to foot the billC. to go DutchD. to go to Dutch正确答案：C 总分值：7 得分：未判分7. In the West, it is regarded polite to open gifts as soon as they are given to express _________.A. greedinessB. misunderstandingC. gratitudeD. appreciation正确答案：D 总分值：7 得分：未判分8. Guests invited to dinner in the West frequently bring _________ of wine.A. only one bottleB. two bottlesC. a dozen bottlesD. a pack正确答案：A 总分值：7 得分：未判分9. We Chinese are brought up to initially refuse friendly offers to demonstrate ______ in seeming not to wish to put our host to any trouble.A. invitationB. traditionC. politenessD. personality正确答案：C 总分值：7 得分：未判分１0. Normally, when hearing compliments, a typical Chinese reaction is to show _________.A. disagreement and angerB. modesty and humilityC. enjoyment and prideD. pride and gratitude正确答案：B 总分值：7 得分：未判分二、判断题〔共 5 道试题，共 30 分.〕１. In work places, it is quite common to see people use their initials when they make any changes to a document they are reviewing.A. 错误B. 正确正确答案：B 总分值：6 得分：未判分２. English family names have always been there since the beginning of human civilization.A. 错误B. 正确正确答案：A 总分值：6 得分：未判分3. Comparatively speaking, the Westerners tend to avoid direct conflicts and losing face when confronted with a problem or when refusing a request.A. 错误B. 正确正确答案：A 总分值：6 得分：未判分4. The behavior of the host in actively offering and the guest in asking the host not to bother have become conventional and habitual in the West.A. 错误B. 正确正确答案：A 总分值：6 得分：未判分5. When meeting at a pub for drinks, a popular pastime in England, each person in the group will buy everyone a round.A. 错误B. 正确正确答案：B 总分值：6 得分：未判分学习记录005－、简答题〔共２道试题，共１00 分.〕１. What are the major differences between Chinese families and Australian families, in terms of the roles, relationships, and expectations of the family members?In AUSTRLIA families the central relationship is that between husband and wife，with children being thought of as independent individuals from an early age；but in chinese families the central relationship is that between parents and children. 总分值：50 得分：3２评价：２. List some important terms you have learned in this Unit. Make sure you understand what each of them refer to and how they may affect cross cultural communication.Definition １：the activity or process of giving information to other people or to other living things, using signals such as speech, body movements, or radio signals，e.g.: Insects such as ants have a highly effective system of communication.Definition ２：the systems of processes that are used to communicate or to broadcast information, especially those that use electricity or radio wave, e.g.: the current revolution in communicationsDefinition 3：a letter, telephone call or some other message; a formal use, e.g.: a secret communication from the Foreign Minister总分值：50 得分：3２评价：在线自测3－、单项选择题〔共１0 道试题，共 60 分.〕１. １. The biggest difference between the Chinese way of child-rearing and the Australian one is that the former fosters dependence and the latter _________.A. referenceB. independenceC. interdependenceD. indifference正确答案：B 总分值：6 得分：未判分２. The traditional, primary relationship in a Chinese family is usually that between _________.A. husband and wifeB. parents and childrenC. father and childrenD. teacher and students正确答案：B 总分值：6 得分：未判分3. In a typically traditional Chinese family, children are expected to show _________ and obedience to parental wishes.A. revengeB. rejectC. respectD. regret正确答案：C 总分值：6 得分：未判分4. While many women feel it natural to confer with tier partners at every turn, many men feel free to make decisions without such _________.A. congratulationB. commitmentC. conclusionD. consultation正确答案：D 总分值：6 得分：未判分5. Chinese students are often surprised at the frequency with which their English friends _________ to one another over trivial things.A. apologizeB. confessC. shoutD. explain正确答案：A 总分值：6 得分：未判分6. Body language can sometimes lead to _________ since people of different cultures often have different forms of behavior for sending the same message or have different interpretations of the same signal.A. effectivenessB. communicationC. agreementD. misunderstanding正确答案：D 总分值：6 得分：未判分7. Non-verbal communication includes all of the following but Not _________.A. telephone messagesB. gesturesC. facial expressionsD. eye movements正确答案：A 总分值：6 得分：未判分8. The ring gesture, where you form an "O" by holding the tip of your forefinger to the tip of your thumb, means in France that you think something is _________.A. worthlessB. "I'll kill you!"C. goodD. great正确答案：A 总分值：6 得分：未判分9. Some psychologists argue that there are six basic emotions. They are surprise, fear, disgust, anger, happiness, and _________.A. confusionB. boredomC. sadnessD. shyness正确答案：C 总分值：6 得分：未判分１0. In Britain, if you do not look at the person in a conversation, it could imply a number of things, including fear, _________, uneasiness, guilt or indifference.A. attentionB. happinessC. attemptD. contempt正确答案：D 总分值：6 得分：未判分二、判断题〔共 5 道试题，共 40 分.〕１. An American visiting Australia has to be careful in using the index finger to beckon someone.A. 错误B. 正确正确答案：B 总分值：8 得分：未判分２. In Britain, you can look at a stranger for as long as you like providing they are not standing next to you.A. 错误B. 正确正确答案：A 总分值：8 得分：未判分3. Different cultures have different customs concerning how far apart people should stand when communicating with each other.A. 错误B. 正确正确答案：B 总分值：8 得分：未判分4. When British people feel perfectly friendly, they never sound cold or distant.A. 错误B. 正确正确答案：A 总分值：8 得分：未判分5. There seems to be growing evidence to suggest that women and men do pursue different interactive style.A. 错误B. 正确正确答案：B 总分值：8 得分：未判分学习记录006１. Can you give a brief definition of Non-verbal Communication?Nonverbal communication is usually understood as the process of communication through sending and receiving wordless messages. i.e., language is not the only source of communication, there are other means also. Messages can be communicated through gestures and touch (Haptic communication), by body language or posture, by facial expression and eye contact. Meaning can also be communicated through object or artifacts (such as clothing, hairstyles or architecture), symbols, and icons (or graphics). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well as prosodic features such as rhythm, intonation and stress. Dance is also regarded as a form of nonverbal communication. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page.However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmentalconditions where communication takes place, the physical characteristics of the communicators, and behaviors of communicators during interaction.总分值：50 得分：37 评价：２. List some important terms you have learned in this Unit. Make sure you understand what each of them refer to and how they may affect cross cultural communication.Everything went smoothly. My Blake and Sun Yan worked together well. Mr Blake had confidence in Sun Yan and regarded her as sweet, smart and efficient. He would often discuss things together with Sun Yan before making decisions. One day when she ws ordering her files in the room outside Mr Blake's office, Sun Yan heard Mr Blake opening his door and calling her. She looked up and saw Mr Blake extending his left hand, palm up, beckoning her with the forefinger. She put her work down at once and went into Mr Blake's office. Mr Blake then asked to hear her opinion about a new project.总分值：50 得分：35 评价：学习记录007－、简答题〔共２道试题，共１00 分.〕１. What do you think of the English language in terms of synonyms, idioms, proverbs, euphemisms?English is a language popularly rich in synonyms,idioms,proverbs,euphemisms. synonyms -For example:autumn &fall are all 秋天idioms-For example:have a big mouth 夸夸其谈,carry coals to Newcastle画蛇添足proverbs-an apple a day ,makes the doctor away－天－苹果，医生不找我euphemisms-die&He's gone.the last one is euphemisms２.总分值：50 得分：２0 评价：２. How many idioms have you learned altogether in this unit?List all the animal idioms you know.There are many idioms about animals:１lion in the way 拦路虎２cast pearls before swine对牛弹琴3carry coals to Newcastle画蛇添足4Guizhou donkey has exhausted its trick黔驴技穷5somebody is as stubborn as a mule 犟得像头牛6somebody is as stupid as a goose蠢得像头猪8as blind as a bat 鼠目寸光总分值：50 得分：40 评价：专题/案例报告－、简答题〔共１道试题，共１00 分.〕１. 从8个单元地网上讨论中选择１个专题或案例，根据实时或非实时讨论情况个人撰写－份案例分析报告.English is a language particularly rich in synonyms .i.e.different words which standfor the same thing. This is partly because of the convention, particularly in written English ,that one should avoid repeating the same word over and over again .So instead of repeating 'enough' one may substitute 'sufficient',instead of repeating 'everlasting' one may use 'never-ending'.No two words are exactly identical. However .It is usually possible to find some difference between them or some context in which one is appropriate but not the other .Such differences can take several forms. It may be a difference in regional variety. 'Autumn and fall ',for example, both refer to the same season, but one is used in British English ,the other in American English. Similarly ,'snack' and 'baggin' both refer to a light meal, but the former is standard English and the latter is a regional variety form the north of England. There may be stylistic differences . 'salt' and 'sodium chloride' are synonymous , but the former is an everyday expression, and the latter is technical. Similarly 'recalcitrant' is a formal equivalent of 'disobedient'. There may also be differences in the emotional connotations of words. 'Youths' and 'youngsters' are synonymous, but Youths sound less pleasant than youngsters. The emotional associations which a word brings to mind will often differ from person to person ,so are to some degree unpredictable.This calling someone a 'republican' may suggest he has praise-worthy qualities to those in England who wish to abolish the monarchy, but connote objectionable characteristics to those who support it.学习记录008－、简答题〔共２道试题，共１00 分.〕１. Can you give a brief description of the process from a primitive tribe to a global village in terms of communication progress?Qur earliest human ancestors established the Old Stone Age culture:The social at that time was one in which men hunted and the women collected food.We assume that a group of ２5 to 30 people was the most stable social unit and the smallest community capable of providing enough food for all its members.Human progress,Writing ,printing technology ,telephone radio television and computer -these have extended man's mouth ,eyes,ears,hands,legs,,Now the world become a global village总分值：50 得分：34 评价：２. Think of the models of communication you have learned in Unit １. What kind of model we have with 'an Electronic Mind'?So far we have discussed the extension of man through Writing ,printing technology ,telephone radio television and computer -these have extended man's mouth ,eyes,ears,hands,legs,,This century has witnessed one of the greatest human achievements ever -the invention of computer.This computer ,it is claimed ,"sees""understand""learns" and ,in general,"has demonstrated that machines can think".So we call the computer "an Electronic Mind".总分值：50 得分：3２评价：在线自测4－、单项选择题〔共１0 道试题，共 60 分.Choose the best one to complete each statement or question.〕１. If you want to join the medical _________ , you need to master a whole body of medical knowledge and receive systematic training.A. occupationB. vocationC. professionD. trade正确答案：C 总分值：6 得分：未判分２. I'm afraid we shouldn't go on chatting like this. The new manager could arrive out of blue. What does out of blue mean?A. with an angry expressionB. extremely pleasedC. thinking deeplyD. unexpectedly; without warning正确答案：D 总分值：6 得分：未判分3. Kill not the goose that lays the golden eggs. What does the sentence mean?A. It is better to accept something small than to reject it and hope to get more later on.B. If too many people try to do the same thing at the same time, there will be chaos.C. Anyone who claims more than he has already got is very likely to get nothing at all in the future.D. There must be something better after every piece of unpleasantness.正确答案：C 总分值：6 得分：未判分4. Some forms of human communication from a primitive tribe to a global village (mentioned in the course book) include _________.A. computer network, TV stations, drumbeats, chopsticksB. smoke signals, pigeons, peacocks, mobile phones, emails ...C. gestures, TV, email, fire, horns, flags, animals ...D. shouting to each other, printing, telegraph, radio, internet ...正确答案：D 总分值：6 得分：未判分5. According to Sir Richard Paget, the right order of development of human communication is _________.A. sounds, food, hunting, writing, gambling, online chattingB. gestures of the hands, gestures of the mouth, whispered speech, voiced speechC. gestures, eye movements, writing, speech, telegraph, internetD. shouting, whispers, hands movements, horse riding, computers正确答案：B 总分值：6 得分：未判分6. Language may be _________ to our own species, the capacity of mean, to transmit messages vital to survival, and to understand them, certainly is not.A. effectiveB. uniqueC. relativeD. misunderstanding正确答案：B 总分值：6 得分：未判分7. Communication through writing emancipates man from the constraints imposed by the face-to-face distance and the _________ of time.A. spontaneityB. responsibilityC. complexityD. confusion正确答案：A 总分值：6 得分：未判分8. A digital computer is a system composed of four distinct elements: a central processing unit, input devices, memory storage devices, and _________ devices.A. hard wareB. hard diskC. outputD. monitor正确答案：C 总分值：6 得分：未判分9. The cardinal principle we should bear in mind in conducting cross-cultural communication is this: There is no such a thing as good or bad. There are only ________.A. influencesB. respectC. indifferenceD. differences正确答案：D 总分值：6 得分：未判分１0. A stereotype is a conventional, formulaic, and ________ conception, opinion, or image of a group of people.A. effectiveB. oversimplifiedC. characteristicD. beneficial正确答案：B 总分值：6 得分：未判分二、单项选择题〔共 5 道试题，共40 分.Match the English idioms with their explanations by choosing the appropriate option (a-e).〕１. □ to have a big mouthA. only justB. the finest citizens; persons with very high qualitiesC. in confusionD. to boast a lot or talk too muchE. a person who is strongly disapproved of by other members of his/her family 正确答案：D 总分值：8 得分：未判分２. □ at sixes and sevensA. only justB. the finest citizens; persons with very high qualitiesC. in confusionD. to boast a lot or talk too muchE. a person who is strongly disapproved of by other members of his/her family正确答案：C 总分值：8 得分：未判分3. □ a black sheepA. only justB. the finest citizens; persons with very high qualitiesC. in confusionD. to boast a lot or talk too muchE. a person who is strongly disapproved of by other members of his/her family 正确答案：E 总分值：8 得分：未判分4. □ by the skin of one's teethA. only justB. the finest citizens; persons with very high qualitiesC. in confusionD. to boast a lot or talk too muchE. a person who is strongly disapproved of by other members of his/her family 正确答案：A 总分值：8 得分：未判分5. □ the salt of the earthA. only justB. the finest citizens; persons with very high qualitiesC. in confusionD. to boast a lot or talk too muchE. a person who is strongly disapproved of by other members of his/her family 正确答案：B 总分值：8 得分：未判分。
第一讲跨文化交际1。
在你的日常活动中哪些是比较典型的跨文化交际?答:（1）具有不同文化背景的人从事交际的过程就是跨文化交际。
（2)日常活动中比较典型的跨文化交际有：①中外领导人谈判、进出口公司的工作人员与外国商人谈生意；②和外国旅游者、外国留学生、外国教师交往；③阅读外国小说、观看外国电影、电视节目。
2. 你认为强调个人之间的文化差异有什么利弊？答：强调个人之间的文化差异有如下利弊：(1）利：每个人都隶属于若干群体,而且没有哪两个人隶属的群体是完全相同的。
即使在同一群体中,每个人的态度、价值和信念也不会完全一样。
因此，每个人都应该被认为是独特的.强调个人的差异，就是在从地区、职业、年龄、性别等方面来研究不同文化对个体的影响，这有助于跨文化交际深入开展. （2)弊：过于强调个人之间的文化差异也有一定的弊端.个体只是一种或多种文化的具体情况.根据传统的观念，文化通常不是指个人行为,而是指一个群体的生活方式和习惯，个人之间的差异研究只有在把他们当作群体代表时才有意义。
过于强调个人文化之间的差异会使跨文化交际变得非常繁琐，实际上取消了跨文化研究的意义。
3。
我国的地区文化差异是否可以作为跨文化交际研究的重要方面？答：我国的地区文化差异可以作为跨文化交际研究的重要方面。
(1）跨文化交际研究的重要性排序如下：主流文化—亚文化—地区文化—小群体文化。
（2）地区文化的差异是跨文化交际研究的重要课题之一.我国幅员辽阔、地域广袤，地势高低起伏，地形复杂多变,由于空间分布差异,各地区形成了具有各自地方特斯的区域文化.（3）同时，我国是一个多民族国家，每个民族都有自己的民族文化传统,这些也构成了地区文化的一部分。
这些地区文化从总体上看，特点显著,区别性强,差异性大，值得进行跨文化研究。
第二讲跨文化交际学1.跨文化交际学为什么产生在美国？答：跨文化交际学产生在美国有以下几个原因：（1）美国是一个移民国家。
除了印第安人以外，其他人都先后来自其他国家和地区.美国有来自欧洲、非洲、亚洲、拉丁美洲、大洋洲各国的移民.他们具有各自的文化传统和风俗习惯，他们在相互交际中难免产生问题，在年上世纪60年代，少数民族特别是黑人争取自己权利与地位的斗争风起云涌,民族意识日益增强，各少数民族都强调维护自己的文化,于是逐渐地在美国社会形成了多元文化的格局。
Unit1 Sportsmanship:It is the ability to practise a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.2. Traditionally, an Englishman is thought to be reserved, unemotional, courteous, shy of strangers, suspicious of change, and slow to accept new ideas.3.It is the ability to practise a sport according to its rules, while also showing generosity to one’s oppo nent and good temper in defeat. Moreover, sportsmanship as an idea is applied to life in general.The pioneering spirit:Except for the brought from Africa, immigrants came to America voluntarily, early in search of greater prosperity and freedom.Rags-to-riches:It is story about a poor boy who, because he was hardworking, honest, and lucky, grew up to become rich and respected.American dream: The belief that any individual, no matter how poor, can achieve weather and fame through diligence and virtue.1.Traditionally, individualism, independence and collaboration, practice, tolerance, melting pot and racial discrimination are the character of Americans.3.The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue.Unit 2 Key concepts Five relationships Five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend.Humanism Humanism means that man not only had the right to enjoy the beauty of their life, but also had the ability to perfect themselves and perform wonders. Individualism An individualism culture is one in which people tend to view themselves ad individuals and to emphasize the needs of individuals.Collectivism A collectivism culture is one in which people tend to view themselves as members of groups (families, work units, tribes, nations), and usually consider the needs of the group to be more important than the needs of individuals. Comprehension questions1.According to Confucianism, what are the five cardinal relationships in Chinese society and what should these relationships be?That is the well-known five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend. This was explained as" There should be affection between man and wife, stratification between old and young, and good faith between friends."2.What is the difference between collectivism and individualism?Firstly, westerns tend to believe that people should rely on themselves as much as possible- and they usually expect other people to do the same. So they don't think they have the obligation to help family members and friends during emergency situations. In contrast, people in collectivist cultures generally feel that they have a right to help other members of their groups.Secondly, westerns generally feel that the rights of individuals should not be subordinated to the needs of a larger group, or at least that individuals should have the right to decide for themselves whether to sacrifice their personal benefit for the sake of the group. In contrast, people in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of the group.Thirdly, westerners tend to believe that individuals should make decisions for themselves, and that individuals should take credit and responsibility for what they have personally done. In contrast, people in collectivist cultures tend to feel more that they are representatives of their group, and to accept more responsibility for the other members of their groups too.A final difference lies in the way people in different cultures view the idea of "individualism". Westerners tend to view individualism as a good thing. In contrast, the Chinese term for "individualism", often has a somewhat negative connotation, and is sometimes used as a synonym for "selfishness."Unit3 Nuclear family: include a husband, a wife and their childrenExtended family: adult couples are expected to form their own household with either of their biological families.2. Because they desire a close and intense bond with their partners，they expect so much from marriage that so many get divorcedImpermanence: the property of not existing for indefinitely long durations. Stable: resistant to change of position or conditionConnection vs. contract: relationship4. ①Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those values and behaviors are in some way deemed undesirable. ②In China a friend is accepted completely or not at all ③Chinese friends give each other much more concrete help and assistance than Western friends do.①American have casual, friendly relationships with many people, but deeper, closer friendships with only a few. ②American friendships tend to be very compartmentalized. ③American friendships is mostly a matter of providing emotional support and spending time together.Unit5 Nutrition and balance: a look at the nutritional information, like the number of calories preserving, grams of fat, sodium, cholesterol, fiber and sugar content will make you more knowledgeable in selecting foods to reduce your nutritional health risk.Pragmatism:in the westerns’ eyes, food or eating is just a way to keep healthy, having little to do with artistry. Nor will they be particular about the taste of food too much.Unit6 Creativity: the ability to createSelf-reliance: is a principal value of child rearing in middle-class American. Originality：1.How do the Chinese teach their children？A: Chinese teach their children by holding their handsHow do Americans do？A: On their own and even to discover new problem for which creative solutions are wanted.Can you find the theories supporting the two different teaching method？A: Evolutionary and revolutionary2. Can you tell any other differences between the two educational systems?A: The contrast between the two cultures can also be seen in the fears we both harbor. Chinese teachers are fearful that if skills are not acquired early, they may never be acquired; there is, on the other hand, no comparable hurry to promote creativity.American educators fear that unless creativity has been acquired early, it may never emerge; on the other hand, skills can be picked up later.Unit7 Key concepts Monochronic time Monochronic time is an approach that favors linear structure and focus on one event or interaction at a time.Polychronic time A polychronic time system is a system where several things can be done at once, and a more fluid approach is taken to scheduling time. Unlike Americans and most northern and western European cultures, Latin American and Arabic cultures use the polychromic of time.Linear structure In monochromic time, linear structure means people focus on one event or interaction at a time.Schedule oriented People in polychronic time cultures treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time.People oriented Polychronic individuals are oriented toward people, human relationships, and the family, which is the core of their existence. Family takes precedence over everything else, close friends come next..Comprehension questionsWhat is monochronic culture? What is polychronic culture?Monochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished.Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.What are the different attitudes monchronic people and polychronic people hold toward time?Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.)Sequential blocks that can be organized, quantified, and scheduled.What are the strengths and weaknesses of M-time system and P-time system?Once the time is set, it is rarely changed, and people take it seriously. M-time cultures is one who violates the rule of punctuality shall be punished seriously. Matters in a polychronic plans for the future: even important plans maybe changed right up the minute of execution.Unit 9Key concepts High-context culture High context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low-context culture Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessThe message which someone expressed is elliptical, indirect, and allusive. Explicitness The message which someone expressed is direct, and completely encoded in words, and meaning is entrusted almost entirely to words..Verbalizing Verbalizing- that is, to put things in words, whether written or oral. Comprehensive questionsWhat is High-context culture? What is Low-context culture?High context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessWhat does silence mean in high-context cultures? What is the function of silence in high-context cultures?It means entirely accepted.In the individual level, silence can be viewed as a state of being allowing you to experience the highest truth and bliss; on the interpersonal level, silence can be used to promote harmony, cooperation, and other collectivistic values; on the level of social movements, silence can be protest.Why does silence mean differently in different cultures?Different in the uses of silence can be best examined in high-context and low-context cultures. High-context cultures are relational, collectivist, intuitive, and contemplative. Low-context cultures are logical, linear, individualistic, and action-oriented.Key conceptsCulture shock Culture shock happens to people who have been suddenly transplanted abroad. It is, first and foremost an emotional phenomenon; then comes cognitive disorientation and identity dissonance.Comprehension questionsWhat are the five stages of the cultural adjustment process? Does everyone have the same experience?The five stages of the cultural adjustment process:Honeymoon period: Initially many people are fascinated and excited by everything of the new culture.Culture shock: The individuals are immersed in news problems: housing, transportation, employment, shopping, and language.Initial adjustment: Everyone activities such as housing and shopping are no longer major problems. The visitors may not yet be fluent in the spoken language, but they can express their basic ideas and feelings.Mental isolations: Individuals away from their family and good friends for a long time may feel lonely.Acceptance and integration: A routine ( eg; work, business, or school) has been established. The newcomer has become accustomed to the habits, customs, foods, and characteristics of the people in the new culture.Individuals experience the stages of adjustment in different ways. Some people never experience a “honeymoon” period because the circumstances of their coming to a new country may have been too painful. In addition, certain stages last longer for some than for others, dep ending on such factors as the newcomer’s personality, age, language and cultural competence, support from family and friends, financial situation, job status, and motivations for being in the new country.。
Unit 1Communication Across CulturesWarm UpQuestions1. Why is it difficult to explain to a blind person what colors are?2. Do you sometimes find it hard to make yourself properly understood by others? If you do, why do you think it is hard?It is very difficult for people to understand one another if th ey do not share the same experiences. Of course, we all share the experience of being human, but there are many experiences which we donot share and which are different for all of us. It is these different experiences thatmake up what is called ―culture‖ in the social sciences －the habits of everyday life, the cues towhich people respond, the automatic reactions they have to whatever they see and hear. These often differ, and the differences may introduce misunderstandings where we seek understanding.Reading IIntercultural Communication：An IntroductionComprehension questions1. Is it still often the case that“everyone‟s quick to blame the alien”in the contemporary world?This is still powerful in today‘s social and political rhetoric. For instance,it is not uncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the past?Today‘s intercultural encounters are far more numerous and of greaterimportance than in anytime in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated culturalinteraction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence“culture is everything and everywhere”?Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture? Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generallyagreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Discovering Problems: Slim Is Beautiful?Questions for discussionWhich do you think is the mark of beauty, thin or fat? Why is it often said that beauty is in the eye of beholder?One sociologist once said that with the greater influence of American culture across the world, the standard of a beauty is becoming more and more Hollywood-like, characterized by a chiseled chin and a tall, slim figure. One can see such beautiful images in almost any American movie. We Chinese also share the notion that the standard idea of beauty includes being tall, thin, and light skinned. It seems that with the process of globalization, eastern and western beauties look more and more alike.But we have to remember that the definition of beauty differs from culture to culture. For example, Hispanic standards of female beauty are to have big hips, a moderate tan, and a short height. As is described in the article, in southeastern Nigeria, Coca-Cola-bottle voluptuousness is celebrated and ample backsides and bosoms are considered ideals of female beauty.What‘s more, the ideal standard of beauty varies from time to time. For instance, during timesof famine, the ideal standard of beauty for women is a much larger body size. Larger size and more body fat may reflect one‘s status; for it suggests that the person is well fed and healthy. Thinness then wouldreflect malnutrition. However, during times of plenty, plumpness is not a reflection ofstatus. People may easily associate fatness with hypertension, h eart disease or other potential diseases. Likewise, during eras in which lower-class labors had to toil predominantly outside for hours a day, tanned skin was an indication of lower status, and therefore the ideal standard of female beauty was very pale skin; women during those times actually used a lot of white powdered cosmetics to exaggerate the paleness of their skin. Now, however, tan is a reflection of having more leisure time spent on seashores instead of working in an office all the time, and therefore it may suggest higher status, so women strive for darker skin tones.It is true that beauty is in the eye of the beholder because people of different cultures and in different situations may have different ideas about what is beautiful and what is not.Group WorkFirst share with your group member whatever experiences you have had in communication events that can be considered as intercultural. Then work together to decide whether each of the following cases of communication is possibly intercultural or not and, if it is, to what extent it is intercultural. Try to place all the cases along a continuum of interculturalness, from the most intercultural to the least intercultural.All the cases may seem to be intercultural but they differ in the extent to which they are intercultural. However it may be very difficult for us to place all these cases along a continuum of interculturalness from the most intercultural to the least intercultural, for many other factors have to be taken into consideration if we have to decide which is more intercultural than another. For instance, whether communication between a male manager and a female secretary is intercultural or not and, if it is, how intercultural it may be, may depend on the cultural and social backgrounds of the two persons. If they are from drastically different cultures, communication between them is surely intercultural and may be very intercultural. If they are from the same culture, communication between them may be little intercultural.The following is tentatively suggested for measuringthe interculturalness of the cases of communication, and the cases are presented from the most intercultural to the least intercultural: Communication between a Chinese university student and an American professor; Communication between a Canadian girl and a South African boy;Communication between a first-generation Chinese American and third generation one; Communication between a businessperson from Hong Kong and an artist from Xian; Communication between a teenager from Beijing and a teenager from Tibet;Communication between a father who is a farmer all his life and his son who works as an engineer;Communication between a software technician and a fisherman; Communication between a male manager and a female secretary (supposing they are of the similar cultural and social backgrounds) .DebateThe class is to be divided into two groups and debate on the two different views mentioned in thefollowing on intercultural communication. State your point of vi ew clearly and support your argument with convincing and substantive evidence.Pro: People are people; more interactions would lead to greate r understanding of each other.（Commonality precedes）Con: People are shaped by different environments they find themselves in, therefore, the difference overrides. (Differences precedes)1. Human beings tend to draw close to one another by their common nature. We all share the common basic needs.2. Rapid expansion of worldwide transportation and communication networks have made it far easier than ever before for people throughout the world to contact with one another.3. The process of globalization may reduce the regional differences between people all over the world. We are all members of the ―global village‖.4. Economic interdependence in today‘s world requires people of different countries to interact onan unprecedented scale, and more interaction will result in more similarity among people.5. More and more people from various cultures have to work and live together and they will adapt to each other to such an extent that cultural differences between them may no longer matter.1. People throughout the world may be similar in many aspects, but differences in habits and customs keep them apart.2. Though the basic human needs are universally the same, people all over the world satisfy their basic common human needs in different ways.3. As our society is becoming more and more diversified, differences between people tend to grow larger in some aspects.4. It is differences between people that underlie the necessity of communication, and it does not follow that communication which may increase the possibility of understanding between people will always reduce differences.5. People nowadays are more likely to try to maintain their unique cultural identities when they find themselves living closely with people of other cultures.From the two seemingly opposite viewpoints, we can learn something that we should keep in mind when we are involved in interculturalcommunication. First, all human beings share some common heritages that link us to one another. To some extent, people throughout the world are pretty much alike in many aspects, and that has formed the very basis on which it is possible for people of various cultures to communicate. However, what we have to realize is that there are also vast differences between people from various cultural groups. To really understand a person whose cultural background is different from yours can be very difficult, for both you and that person maybe subconsciously influenced by each one‘s own cultural upbringing. In a sense, what we should doin intercultural communication is to treat people of other cultures both as the same with and as different from us.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed?Many things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a“global village”is like?As our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people may live thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalization?Technology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that“the…global‟may be more local than the…local‟”?The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, ―the ‗global‘may be more local than the ‗local‘‖.5. Why is it important for businesspeople to know diverse cultures in the world?Effective communication may be the most important competitive advantage that firms have tomeet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted with?Countries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of Michael Fay?This case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalization? Globalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.WritingRead the following and then try to write a short essay on what one has to learn to get prepared for working and living in a new cultural environment.There seems to be so much that one can do to get oneself well prepared for working and living in a new cultural environment. Apart from what is mentioned in the passage, the following may be what a person in Anna ‘s situation should also try to do:1. Learning the language that is used in the new cultural environment.2. Learning about the history and present social situation of the area or the country.3. Learning about the dominant religious belief and some important social customs.4. Learning about the cultural uses of nonverbal means inc luding time and space for communication.5. Learning to look at things and people in new perspectives that are different from what one is accustomed to.6. Developing a more tolerant attitude toward any unfamiliar phenomena.7. Becoming aware that problems and misunderstandings are inevitable in intercultural communication.8. Learning about how foreigners are usually perceived and treated by the local people.Identifying Difference: How We Address Each OtherQuestions for discussionHow do you address a friend from an English-speaking country? And how should we do it if he or she knows our culture very well or if we speak Chinese to each other?Usually we can address a friend from an English-speaking country by his/her first name withoutmentioning his/her surname or title out of respect for his/her culture. Because people from English-speaking countries attach great importance to casualness in addressing each other in order to form a relatively intimate and equal relationship. But if he or she knows our culture very well or if we speak Chinese to each other, we can address him/her in the Chinese way. Just as the old sayinggoes, ―When in Rome, do as the Romans do‖, it‘s better for our friend to learn more about andbecome better acquainted with the Chinese culture. In this way, when addressing him/her, we can add ―xiao‖(young) or ―lao‖(aged) before his/her family name according to his/her age so as to create an amicable atmosphere. We can also address him/her by using his/her title in a humorous way,or by inventing some nickname for him or her in either English or Chinese, depending on the degree of intimacy.SurveyConduct a survey among some Chinese students to find how much they know about the possible cultural differences between Chinese and English-speaking people in the speech behaviors listed below.SpeechbehaviorChina English-speaking countriesGreetin g When greeting each other, theChinese often begin with ―Have you eaten?‖, ―Where are yougoing?‖, ―What are youdoing?‖,―Long time no see.‖ and so on.People from English-speakingcountries usually say ―Hello.‖―Good morning/afternoon/evening‖―Nice to meet you./Glad to see you.‖or ―How doyou do?‖Apologi zing Chinese people seem toapologize less often thanPeople from English-speakingcountries often apologize inEnglish-speaking people. TheChinese apologize only whenthey think it is about somethingthat really matters.their daily life even for th e most trivial things.Making request s Chinese people tend to make requests in indirect ways, especially when the peop leinvolved are not on intimate terms with one another.People from English-speaking countries tend to mak e requests directly and openly.Express ing gratitu de Chinese people often expre ss their gratitude not just by what they say, but also by what they do and what they give to others who have done them a favor. People from English-speaking countries tend to show their gratitude more verbally t o others who have helpedthem.Express ing disappr Chinese people are reluctant to express their disproval openly for fear of making others lose face. If People from English-speaking countries are more likely to express their disapprovoval they have to express disapproval,they often prefer to do it in a veryindirect way.al freely and directly.Leave-t aking Chinese people tend to excusethemselves by claiming that theothers must be tired or busy, etc,using the expressions thatimputethe motive of tirednessor business to the other partywhen parting.People from English-speakingcountries would usually findreasons to part related tothemselves rather thanto others.Intercultural InsightExplorationTry to describe and explain the possible similar experiences in your use of English as a foreign language in communicating with native speakers.What a student tells us below can further illustrate the point that how we communicate appropriately in intercultural encounters may not be as simple as we tend to assume:I remember in the first class of oral English when I was a freshman at university, we students habitually addressed our amiable foreign teacher as ―teacher‖as we did to the other Chinese teachers. But he asked us to call him by his first name instead. Since he seemed morethan fifty years old we were embarrassed but gradually we learned that was the suitable way to address a teacher in the United States, for teachers in the United States generally prefer to be seen as equal and like a friend to their students. However, when I was already a junior, to our great surprise, one of our foreign teachers who taught us intensive reading told us that hepreferred to be called by us as ―Professor White‖ or ―Doctor White‖. The reason was simplythat he wanted to be properly respected in China.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
《跨文化交际》试题（附答案）Paper 1 Communication AnalysisThe following are three different cases of cross-cultural communication. In each of the cases there is something to be improvedupon. Write an analysis on what is to be desired for more successfulcommunication or cultural understanding.?Question 1Case 1:Chen Bing, a Chinese tour guide, is talking to a Canadian tourist,Luke Baines, who has no knowledge of Chinese at all. They are havingdinner in a restaurant.Chen: This is Beijing duck, one of China's most famous dishes. You'lllove it!Luke: No, thanks. I don't like duck. I prefer chicken.? Question 2Case 2:Feng Li and Tom have been working on a scientific experiment at aBritish university for some months. It has not been totally successful.They are discussing the situation in the laboratory.Feng Li: I don't know where it went wrong!Tom, Don't feel so bad. Cheer up, you've done your job. Feng Li: But our experiment has turned out to be a failure. Tom: Relax for a couple of days. I'll face the music.Feng Li: Tom, we are not playing children's games here. This is ascientific experiment.Tom, I've never taken the experiment as child' s play, and I'm playingthe game.Feng Li: You say you're playing the game! It's a rather importantexperiment!Feng Li walks out of the Laboratory angrily. Tom is puzzled.? Question 3Case 3:This is a more complex situation where there are several thingsrequire more informed cultural analysis. Find the cultural problemsand explain the cultural differences. Jim and Li Zhen were studentsafterlater, year A Britain. in University Leeds at together graduating, Jim went to Shanghai as a visiting scholar on a year'sexchange.Jim had never been to China before. Li Zhen took him to a classicalpiano concert performed by a famous Chinese pianist. During the performance people were talking and at one stage someone ran up ontothe stage and presented the pianist with a bunch of flowers duringthe playing of a particular musical item. This happened several timesduring the evening. It also happened when two singers were on stagesinging some songs that he was playing. Jim thought all thesequite strange. At the end of the performance the audience applaudedthe pianist and he applauded them. The audience began to leave whilethe pianist remained on the stage.?Paper 2 VocabularyChoose one word or expression from those in the box below to fill thegap in each of the sentences. Write the correct words in the spacesprovided in your answer sheet. Do not change the forms of the words.?4. After twenty five years working in the bank she decided onadifferent .5. Finally, after arguing about the meal for five minutes it wasdecided he would .6. Despite the circumstances of the accident there were still somethat needed explanation.7. There are many different used when talking about people'srelationships in China.8. Mike! Meet Jane, the .9. Ok, the argument is over. Let's forget it, you know.10. People in English speaking countries also avoid losing face orhurting other people by telling .11. It is difficult for foreigners to understand British pub culture,especially the system of which all members of the group areexpected to join in.12. It was a crushing blow to her, a hit when she receivedthe news that her husband had left her for another woman. 13. In China there is a real sense of in social situations.?Paper 3 Translation?Translate the following passage from English into Chinese. Pleasewrite your translation on the answer sheet.?What do we mean by Intercultural Communications or IC? This is not a description of the popular trend toward talking about international things or going overseas. IC is actually an academicand applied discipline that has developed internationally since the1950s. Sometimes called cross-cultural communications or comparative culture , scholars most often use the prefix inter with the word cultural to describe the interaction between cultures.On one level, IC is represented by culture studies, where we examinethe political, economic and lifestyle systems of other countries. Onanother level, it is applied linguistics, where we seek tounderstandthe relationship between language and culture. Many Chinese Englishteachers and professors have been interested in this aspect since the1980s - How to teach English in ways that help students also learnthe basic communication practices of Britain, the US or other Englishspeaking countries.?But the discipline of Intercultural Communications is actually a broad and well-developed field of study. IC is an interdisciplinaryapplication of fields like cultural anthropology, sociology, psychology (and social psychology), communication studies, appliedlinguistics and educational pedagogy. IC is a comprehensive attemptto understand all aspects of human cultures and how they interact witheach other.?To understand Intercultural Communications, we seek tounderstand tradition and modernization, consistency and change. Aswe understand some of the ongoing national characteristics of a people,we can examine how this culture is seen from the outside, how itinteracts with other cultures and how it is changing. In the lastthirty odd years, scholars have developed both theoretical frameworkconsideringfor dimensions practical some and cultures comparing for the similarity and differences between them. One level of intercultural comparison is Cultural Identity. Another level ofcomparison is Verbal Communication. Another area receiving muchattention is Nonverbal Communication.?Paper 4 ReadingPassage 1 Questions 15-20?In recent years criticisms have been voiced concerning sexist biasin the English language. It has been argued that some of the vocabularyand grammar we use reflects and reinforces a traditional view of theworld as one in which men are dominant and women play a secondary role.Take the word 'chairman' for example. While this can in fact applyto people of both sexes, it appears to some people to be male-orientedas it ends in 'man'. In the past people taking the role of chairmanwere exclusively male and the word was obviously originally a compoundof 'chair' and 'man'. Many English speakers, however, have ceased toview this word as a compound and no more feel it to be composed ofthese two units, than they perceive cupboard to be a composite of 'cup' and ' board'. In addition the continued use of chairman mightbe defended on the grounds that the final syllable is pronounced /m'n/rather than /mn/, just like the final syllable of woman. Despite suchconsiderations other speakers take a contrary view and are sensitiveto the components of which it is made up. They clearly perceive itas a title that perpetuates traditional ideas about the place of womenin society. For this reason they seek to replace it with neutral termssuch as 'chairperson' or 'chair', so that it is now possible to askquestions such as; 'Who is chair of the committee?'Other changes advocated include the replacement of words suchas 'postman', 'fireman' and 'policeman' with more clearly neutralterms such as 'postal worker', fire-fighter' and 'police officer'.There is, however, continuing controversy about how far suchlanguagechanges should go. Should changes be considered for traditional idiomsas 'man in the street' and titles such as 'Peking Man'? What aboutthose words where the male meaning of 'man' is no longer dominant,such as 'manhandle'?To the extent that changes have taken place, they have done somore in the written language and formal pronouncements than in everyday speech. You would be quite likely to read in the paper that'Postal workers are to receive a pay increase.' But 'Has the postmanbeen?' would be most likely to be heard in informal conversation. Here'postman' remains firmly entrenched in popular usage.The extent to which language reflects and shapes attitudes and behaviors is a matter of conjecture. Chinese, Japanese, Persian andTurkish do not make the kinds of sex distinctions English makesthroughits system of pronouns, but it would be difficult to maintain thatmales who speak these languages are less sexist than males who speakEnglish!?Answer the following questions according to the above text:?15. The general use of the word 'man' added to English words indicates .A. sexual feelingsB. sexual freedomC. sexist ideasD. sexist bias .16. Generally where language and sex are concerned in Britain .A. all people agree change is neededB. some people agree change is neededC. people can't make up their minds on the issueD. people think the issue is unimportant and not serious17. What example does the author give to support a defense of the word'chairman'?18. What does the author argue for when the example 'manhandle' isgiven?19. What does the author have to say about the impact of language changes?20. What is the author's argument in the final paragraph?? Passage 2 Questions 21-27Can Computers Do a Better Job Rating Stocks?Since May, Charles Schwab has been providing stock ratings to clientsusing a computerized system that it says tries to remove human bias.In particular, Schwab says, its system is meant to avoid theconflicts of interest that have plagued traditional brokerage firms,whose research analysts have often acted as cheerleaders for companiesbeing courted by their investment bankers.We believe that our single biggest advantage is our objectivity, said Jerry Chafkin, Schwab's executive vice presidentfor investment advice and products. While the development of thesystematicallyperformed being is analysis the human, is methodologyand automatically.Though Schwab is perhaps the most prominent financial services company to use a computer-driven rating system, several others, including Value Line and Zacks Investment Research, pick stocks ina similar way.The various systems produce very different ratings of individualstocks, and their ability to outperform a market index fund over timehas not been proved conclusively. The verdict is still out as towhether computers do it better than people. What is clear, though,is that the major computerized systems hand out fewer positive stockratings than do Wall Street analysts, who seem to give them out verygenerously.People who run computerized selection systems criticizetraditional Wall Street analysis as having institutional conflictsof interest, as well as individual bias. I am very suspicious aboutopinions and judgments and emotions by humans in individual stockselection, said Samuel Eisenstadt, Value Line's research director.However, the computer-driven stock-picking systems must rely onthe selection criteria of their creators. All try to isolate factorsthat their developers believe have the greatest ability to predictshare prices. Most models compare a company9s historical earningsgrowth with that of other companies. And many track the extent to whichearnings have surprised analysts.Many firms use their computer-based stock-rating systems asmarketing tools.The designers of these systems say they should be judged on howa group of stocks performs over time. But all the systems assume, asdo stock analysts on Wall Street, that superior research, by humans,and analysis can select a group of stocks that will outperform themarket averages over the long run.Market analysts say it is too soon to assess the fledgling Schwabsystem or new models, like Microsoft's year-old Stock-Scouter? Mark the following statements True (T) / False (F) / Not Given (NG)according to the information provided in the text.?Write T, or F or NG on your answer sheet in the spaces provided forquestions.?21. Charles Schwab is a computer company.22. The method of operation by Schwab is done automatically.23. 'Value Line' and 'Zacks' have similar operating methods to Schwab.24. There is no conclusive proof that computers perform better thanhumans.25. Wall Street analysts are generous in rating stocks.26. Human beings make value judgments according to the research director of 'Value Line'.27. Analysts are surprised at the growth rate of share prices. 答案及评分标准?Paper 1: Communication Analysis●The following points should be covered in the analysis.●Award one point for each of the points covered (underlined). Paper 2: Vocabulary●One point for each item.●Answers must be the same as the key.4. vocation5. foot the bill6. grey areas7. kin terms8. trouble and strife 9. live and let live10. white lies 11. buying a round12. below the belt 13. communityPaper 3: Translation14.“跨文化交际”或“IC”是指什么呢?这并不是对于谈论国际事务或出国大潮的描述。
参考资料Unit 1 Communication Across CulturesReading IIntercultural Communication：An IntroductionComprehension questions1. Is it still often the case that “everyone‟s quick to blame the alien”in the contemporary world?This is still powerful in today…s social and political rhetoric. For instance, it is not uncommon in today…s society to hear people say that most, if not all, of the social and economic problems are caused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the past?Today…s intercultural encounters are far more numerous and of greater importance than in any time in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”?Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture?Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without1prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed?Many things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village”is like?As our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people may live thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalization?Technology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the …global‟may be more local than the …local‟”?The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of thelocal events. In this sense, ―the ‗global…may be more local than the ‗local…‖.5. Why is it important for businesspeople to know diverse cultures in the world?Effective communication may be the most important competitive advantage that firms have to meet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted with?Countries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of Michael Fay?This case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalization?Globalization, for better or for worse, has changed the world greatly. Whether we like it or not,2globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
期末考试范围• 1. 阅读理解2篇（20%）• 2. 选词填空：15个句子（15个备选项，课后的key concepts,概念的词为主。
（15%）•eg: ———the belief that any individual, no matter howpoor, can achieve wealth and fame through diligence andvirtue.• 3. 简答题：课后comprehension questions和case study( 课内或者稍微改动的）。
（25%）4. 实用写作：一封信什么的（格式）（10%）5. 写作：给出某个文化现象观点，运用所学文化差异进行评论（comment)。
（30%）如: 说给一个关于教育的话题（文化现象），我们要用所学的中美教育差异进行评论，议论文形式。
价值观，家庭观，社会关系朋友观，饮食观，教育观，时间观等篇目：Unit1: A B C Unit2 A Unit3 A B Unit5A Unit6A Unit7 AUnit10 BUnit1 AKey conceptsreservation: 谦逊的coldness: 冷静的 modesty：谦虚的humor：幽默的 sportsmanship：运动员精神Q1、what is a reserved person like?Answer: A reserved person is one who does not talk very much to strangers, does not show much emotion, and seldom gets excited.Q2、what is the character of the Englishmen?Answer: reserved 、humor、modesty、cold、sportsmanship.Q3、what is sportsmanship?Answer: sportsmanship is the ability to practice a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.Case studyQ、What made the British feel quite unhappy in this situation?Answer: The loud speaking and speaking their native language made the reserved British feel quite unhappy. The Englishman is reserved, he doesn’t show much emotion and seldom gets excited.Unit1 BKey conceptsthe pioneering spirit创业精神trying something new探索精神equality平等national optimism 民族乐观freedom自由the Declaration of Independence独立宣言rags-to-richer白手起家social mobility社会流动性American dream美国梦Comprehension questions1. Can you summarize the character of Americans?The characters of Americans are the pioneering spirit, trying something new and being eager to equality and freedom. The American is competitive, friendly, spontaneous, adaptable, efficient, energetic, and kindhearted.2.In what sense is the pioneering spirit still an importantpart of the American character?1). Except for the slaves, immigrants came to America voluntarily in search of greater prosperity and freedom. (para3)2). In the mid-nineteenth century, the pioneering spirit led American settlers to travel westward in search of land and gold. (para4)3). The desire to start a new life in a new place is noticeable throughout the nation. Many Americans change residences every year. (para5) 4). Americans who don’t change residence are also on the move—traveling by air or auto to see their own country or to visit others. The need to explore a new frontier is basic to the American character. (para7)3. What is the American Dream? What is its impact on the American character?The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue. Impact: Americans are optimistic and adventurous. The typical American believed in trying something new in an attempt to make life better. He had a firm faith in the possibility of progress. Every day in every way I am getting better and better.4. What are the basic roots of American character?The basic roots of American character are the pioneering spirit, the liberty spirit and the equality spirit.Case studyQ;Why did the American feel uncomfortable? Please give him suggestions on how to get along with English people.The American did something that he thought is friendly, but the English seemed quite unfriendly to him, so he felt uncomfortable.American is a bit casual, optimistic and outgoing. He called the first names and touched the people on the shoulder.But, English are reserved and conservative. They dislike physical touch and dislike to show much emotion. It’s also not polite to call the first names.Suggestions:1. On the whole British habits of politeness are very informal. All politeness is based on the elementary rule of showing consideration for others, and acknowledging the consideration they show to you.2. Conversation in Britain is in general quiet and restrained and loud speech is considered ill-bred.Passage C The Chinese CharacterComprehension Questions1.Apart from family, what are other important units in Chinese society? How dothey work?Clan. A clan is the aggregate of kinship. A clan may comprise a whole village or suburb, and counties, provinces and state are conglomerates of a vast number of villages and suburbs with such clan populations.Grouping linked by friendship or marriage is also another important unit in Chinese society. A district may have all its groupings so associated together, and this forms the basis for common action in an emergency.2.Why is China a country with highly complicated social relationship? What aresupposed to be the advantages and disadvantages of it?Chinese society appears as a mass of circles or groupings rather than status or levels. Within each circle or grouping the people are related in clan or closer kinship and offer cooperation and succor to each other. Marriage and friendship created links with other clans and groupings. Therefore, a district may have all its groupings so associated together. So, the social relationship in China is more close and complicated than Western countries.Such kind is good for the steady of a society and peaceful life, good for governing but not good for development, for any new ideas and reformation. It is as personal oriented society. Sometimes it is easy to deal with something, but other times it makes things more complicated and even hinder the development of a society. For example, the complicated social relation becomes a big barrier for the implementation of lawand justice. It may give rise to the unequal of chance and resources. ...(a free answer question)3.Can you list some of the characteristics of the general character of the Chinesepeople based on the text. Try to give the possible reasons for the formation of such character.Chinese people are compromising, patient, mediative, harmonious, obedient, passive, pacific, long-viewing, tolerant, filial, conservative, thrift, friendly, diligent, and so on. They tend to be in low profile, hide their strength and depreciate their success. The character of Chinese is caused by many factors. From the text, we know its closely related to the organization of Chinese society. The Chinese society is organized by clans or friends of close association. It is a big circle of complicated relations. To maintain the steady of the circle, such kinds of character are of significant importance.Case StudyChina is a society of complicated social relation. Friend is a very important factor in society. Chinese people take care of maintaining friendship and tend to avoid direct conflict or making other lose face. In this case, to maintain the face of Jimmy, I would not mention the borrowed money in the face of Jimmy. But Jimmy keeping reminding "I" of the money made "I" feel quite embarrassed, and a bit angry. "I" thought Jimmy was not friendly.America is a society advocates individualism and their social relation is quite loose. They think friend is friend, money is money. What's more, compared with Chinese society, it is one with low-contexted culture, in which people would put everything in words and say it directly. In the case, Jimmy reminded "I" once again about the money lest "I" forget about it. To Jimmy, it was the fault of "I" not mentioning about the borrowed money earlier. So, when "I" asked about it, he said "Why didn't you remind me earlier?"What’s more, Americans don’t readily give money to others, which will most likely render a sense of humiliation about one’s ability to earn one’s own living. So in this case, Jimmy is a bit annoyed for “I” not remind him to pay back the borrowed money. He thought that he had been looked upon by “I”.Unit2 Akey concept:Five Relationships of Confucianism孔子的五伦思想 humanism 人道主义individualism个人主义collectivism集体主义individual's right个人权利1. According to Confucianism , what are the five cardinal relationships in Chinese society and what should these relationships be?Five cardinal relationship: ruler-minister, father-son, husband-wife, elder-younger brother and friend and friend. This was explained as “There should be affection between father and son, righteous sense of duty between ruler and minister, division of function between man and wife, stratification between old and young, and good faith between friends.”2. Can you tell the main influence of Confucianism on the ideology of Chinese people?In traditional Chinese beliefs, especially in Confucianism, collectivism is appreciated .It emphasizes cooperation among group members and individual success is due to the collective effort of the staff in a unit,an organization or a community .3. Can you tell the main influence of the Renaissance on Western values?In the Renaissance period of England ,people began to emphasize the dignity of human beings and the importance of the present life .This is the rudiment of Humanism .People began to respect the humanity from then on ,and then developed into the ideas of what we always call freedom ,democracy .4. What is the difference between collectivism and individualism?Individualism refers to the doctrine that the rights of the individual are the most important ones in a society .Collectivism emphasizes cooperation among group members.(1)Westerners tend to believe that people should rely on themselvesas much as possible--and usually expect other people to do the same .People in collectivist cultures generally feel they have a right to expect help from other members of their groups ,and they also tend to feel they have an obligation to help other members of their groups .(2)Westerners generally feel that the rights of individuals shouldnot be subordinated to the needs of a larger group .People in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of the group.(3)Westerners tend to believe that individuals should make decisionsfor themselves, and that individuals should take credit responsibility for what they are personally done. People in collectivist cultures tend to feel more that they are representative of their group, and to accept more responsibility for other members of their groups too.(4)Westerners tend to view individualism as a good thing .The Chineseterm for “individualism,”geren zhuyi, often has a somewhat negative connotation, and is sometimes used as a synonym for “selfishness”.5. Why is it said that Americans are selfish? Do you think they are selfish? why or why not?Because Chinese term for “individualism,” geren zhuyi, often has a somewhat negative connotation, and is sometimes used as a synonym for “selfishness”.No, I don’t think so .Individualism refers to the doctrine that the rights of the individual are the most important ones in a society .The word “individualism”has no negative connotation ,in fact ,its connotation is somewhat positive .6. Are all the Westerners individualists? Are all the Chinese collectivists? (P20 para20)Saying that Western culture is individualist does not mean that all Westerners are always individualist. Rather, it means that Westerners are more likely to think and act in individualist ways than people in collectivist cultures are. The difference between individualist and collectivist cultures is relative, not absolute.Case study1.Would you please help Shi Hai interpret the Chinese saying he mentioned? Common fame is seldom to blame; shoot the bird which takes the lead; The outstanding usually bear the brunt of attack.2. Would you please make suitable explanations for his declining the promotion so that Joe would understand him?Chinese people respect collectivism and emphasize cooperation, so individual success is due to the collective effort of the staff in a unit .so he thinks he should not receive the honor personally.Unit3 Akey concept:Nuclear family 核心家庭 happiness of individual member 个人主义幸福Sense of equality 平等意识 independence and individualism 独立自主1．How do Americans treat their newly-born babies and young adults?The American parents put a newborn in a separate bedroom when the childis a few weeks old. They like to preserve their privacy.2. What is the base of an American marriage? Why is divorce rate so highin the United States?(1)Romantic love is most often the basis for marriage in U.S(2)They are extremely idealist about marriage, and they want deeply loved and deeply understood. But it is because Americans expect so much from marriage that so many divorced.3. What is the typical life of the old people in America? Why don’t they live together with their children?(1)American old people live apart from their children. Some families may place older relatives in nursing homes.(2)Their financial support is often provided by government-sponsored, social security or welfare systems. And older people often seek their own friends rather than becoming too emotionally dependent on their children.4. As a child in a Chinese family, how can you make your parents happy? Answer is open.1). To advance the family as a group and bring honor to the family name as well.2).To show filial duty and responsibility to parents. 3). To emphasize the peace and harmony of a family.case1: Q1：He will feel amazing and sympathy for her ,for which she is old enough but still living alone.Q2:1.In individualist cultures like that of the US, children arealienated from parents because parents chain them to be independent, “push them out of the nest”.2.Because of the cultural emphasis on self-reliance, the mother feelsit is inappropriate to ask for help, and the children may even think it is inappropriate to offer.3.Individualism leads people to feel they should stay out of eachother’s business.Case2:1).It is an offence to slap a child in America, but not in China. In America,ill-treating the children is illegal. The police may arrest the parents and send the children to DCFS shelter.2)In America, a sense of equality often exists in American homes.3). In China, parents regard their children as private prosperity.Chinese think Beating means love, scolding means affection tochildren.Unit3 BKey concepts：A member of many groups 各种群体中的成员Impermanence暂时Personal goals个人目标/Individual’needs个人需求Responsibilities 职责 A series of concentric circles 一系列同心圆Stable 稳固 Connection VS contract关系和合约Comprehension questions1.What are the characteristics of American social relationship? Impermanent and loose, individual’s needs come first, contractual and compartmentalized.2.Why is American social relationship impermanent?They are members of many groups simultaneously. If they personal goals are no longer being met by a group,they move on and probably look to new associates for the benefits they used to receive from the former group.3.Can you draw a picture to illustrate the pattern of Chinese socialrelationship? Who are in the inner most part and who are in the outside ?what is the difference between each part?○2I and family are in the inner most part while everyone else in the geographic area or nation or world are in the outside.○3 the difference between inner and out side is from most important to least important.4.What are the different understanding of friend between Chinese andAmerican?•1). Americans have casual, friendly relationships with many people , but deeper, close friendships with only a few. (para8) •American friendships tend to be very compartmentalized because they are based on a shared activity, event, or experience. (para9) •2). Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those whose values and behaviors are in some way deemed undesirable. (para10) •5.Do you think friendship shares some common elements in differentcultures? If you do, what are they?Answer is open.Both regard friendship as a very important thing to individuals.Case 1•Because Jackson thinks friendship is mostly a matter of providing emotional support and spend time together .•It’s not appropriate for the Americans to use personal connections to help a friend get something hard to obtain.•This situation creates dependence of one person on the other and it goes against the principle of equality.Case 2• 1. Not really, just because their children like to play together, these two women plan to get together at each other’s houses.• 2. They are common friends. a). American friendships are based ona shared activity, event, or experience. b). They view themselvesand others as a composite of distinct interests. c). Their children like to play together, so they have some common interests. d). They may get together just because their kids would enjoy that.Case3•Q1.They broken their friendship because they finished they common chemistry class and didn’t see each other very much at school.•No one should be blamed for it because the different culture between Jordan and the United States lead to different attitudes to friendship.•Q2.No I don’t think so. Because American friendship is impermanent and based on a shared class, activity or event .If one drop out of it, they may lose contact with the friends with whom they sharedthat activity.Unit5AKey concepts：Gentleness and benevolence温柔与仁慈harmony 和谐violence and cruelty暴力和残酷conquest over nature征服自然exquisiteness and taste 精致和品位nutrition and balance 均衡营养pragmatism实用主义1.What are the functions of chopsticks?Chopsticks can nip, pick, rip and stir food.2.What are the possible reasons for Americans＇use of forks and knives at dinner?The ancestors of many Western countries lived by hunting. Meat was their basic food source and gradually took the place of staple food. They had to use forks and knives to cut and pork their food.3.Why do Chinese pay more attention to the taste of food?That appeals to the traditional ideology of China. Confucius emphasized the delight that food could bring to us. The standards of quality and taste that Confucius recommended required the perfect blend of ingredients, herbs and condiments---a blend which would result in the perfect combination of flavor.4.Why do Americans pay more attention to nutrition?Under the influence of pragmatism, food or eating is just a way to keep healthy to Westerners, having little to do with artistry. What they care about most is the nutrition contained in food and the balance of the whole diet structure rather than exquisiteness in cuisine and taste of food.5.Do you know why vegetables became the staple food of the Chinese, while meat became the main food of Americans?• 1. Historically, China is an agricultural country, while the ancestors of Americans lived by hunting.• 2. Environmentally, China has a large amount of population and lack of land to support a cattle industry. America has an abundance of fertile, flat land for grazing cattle and food production.•Case Study:• 1.Why did Ling Hong’s mother keep on encouraging Susan to eat more even after Susan refused?•In Chinese culture, Ling Hong’s mother kept on encouraging Susan to eat more is to show the hospitality of the host to Susan.• 2.Why did Susan feel embarrassed when Ling Hong’s mother put some food in her bowl with her chopsticks?•Because in western culture, food is usually served separately to each person----partly for hygiene reasons and partly due toindividualism.Unit6 AKey concepts ：1.Creativity: 创造力the ability to use your imagination to produce newideas, make things.2.Exploring:探索1)、to discuss or think about something carefully；2)、to travel around an area in order to find out about it；3)、written to feel something with your hand or another part of your body to find out what it is like3.Self-reliant：自主的able to do or decide things by yourself, without depending on the help or advice of other peopleOriginality：.独创性1. the ability to think and act independently 2. thequality of being new and original (not derived from something else)Molding and shaping: 塑造to guide (sb.) with the intent to control.1、How do the Chinese teach their children ? How do American do? Can youfind the theories supporting the different teaching methods?2. Answer is open.3. Answer is open. Don’t help the baby stand immediately. Let the baby explore and experience, and try to find the balance to stand by itself.Case1:Firstly, Chinese students are used to take what the teacher's said as authority, and try to memorize what is given in lessons. On the other hand, teaching in China focus more on knowledge than on creation, to make students with the same ideas, the same knowledge. Moreover, to them, it is impolite to challenge the teacher's words, to form different ideas from the teacher. But to the Westerners, things are quite different. The aim of western education is to produce students with different ideas, to develop their creativity. To them, the more questions asked in class means more attention you give to what the teacher says. And more interest you show to the topic and the teacher. So, in this case, Professor Johnson mistook the silence of the students as their no interest in his subject, and felt disappointed.Case21. Because the American teacher thought that I was an adult, I should at least have some ideas about a question, no matter how difficult it is, even the answer is totally wrong.2. Chinese educators are used to “teaching by holding his hand”. So long as the students are shown how to do something, they are less likely to solve a problem effectively by themselves. They may lack of creativity and self-reliance.unit7AKey concepts；1.Monochronic time : 单一时间an approach that favors linear structure and focus on one event or interaction at a time.2.Polychronic time: 多元时间people may attend to many things happening at once in this approach to time3.linear structure: 线性结构sequential blocks that can be organized, quantified, and scheduled.4. Schedule oriented:以计划为方向的 people doing one thing at a time during a specified time-period, working on a single task until it is finished.5. People oriented:以人为方向的do not emphasize scheduling by separating time into discrete, fixed segments.6. Punctuality:严守时间 everyone is supposed to arrive on time when attending a formal banquet or meeting appointments.Comprehension questions (p82)1. What is monochromic cultures? What is polychromic cultures? Monochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished. Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.2. what are the different attitudes monochromic people and polychromic people hold toward time?Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.), sequential blocks that can be organized, quantified, and scheduled. Polychronic people prefer not to have detailed plans imposed on them but want to make their own plans and meet deadlines in their own way.3.What difficulties might an M-time-oriented person encounter when interacting someone who follows a P-time orientation? What kind of feelings might emerge during their meeting?Difficulties: M-time-oriented person should keep waiting.Feelings: To feel put down, angry and frustrated.4．What difficulties might a P-time-oriented person encounter when meeting someone who follows an M-time orientation? What kind of feelings might emerge during their meeting?Difficulties: P-time-oriented person dislikes to squeeze people in . They prefer not to have detailed plans imposed on them. Feelings: To feel compelled and uncomfortable.5．What are the strengths and weaknesses of M-time system and P-time system?•M. S: stimulating, productive, desirable, punctual• W: without reference to logic and human needs•.•P. S: Being oriented toward people, emphasizing human needs.• W: wasteful and distracting, not punctualCase1(para3)• 1.No , I don't like . Robert is a monochronicpeople , these people see time as being dividedinto fixed elements(seconds ,minutes ,hours ,etc), sequentialblocks that can be organized, quantified, andscheduled .They love to plan in detail, make lists,keep track of activities and organize time into adaily routine. so Robert does things like this.• 2. I'm a polychronic people , I dislike doingthings in haste.Case2(para5)•The director is a polychronic people , peoplein such kind of cultures do not emphasize scheduling by separating time into discrete, fixed segments. They treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time , they do not perceive appointments as iron-clad commitments ,therefore ,in these cultures, personal interaction an relationship development are more important than making appointments or meeting deadlines. so the director had the behavior toward Katherine .Unit10 B课后四个comprehension questions:Case Study:❖Question 1: Why does the secretary quit her job?❖The manager has made a number of mistakes, by not understanding that in some cultures it is not acceptable to criticize people in front of others.This is because a public telling-off leads to a "loss of face". It can also be unacceptable to show emotion at the workplace. Although there are always going to be times when criticism is necessary, in this cultural context, direct criticism, even in a one-to-one situation, is not acceptable.❖Question 2: Can you give some suggestions to handle the situation?Verluyten, who has carried out research into indirectness and conflict avoidance amongst executives in a range of countries, suggests that there are three ways of dealing with the situation:❖ 1 Blur the sender. This means that you don't criticize the person directly. but do so through a friend or colleague.❖ 2 Blur the receiver. This means that you mention the problem in front of thewhole group, rather than pick out an individual.❖ 3 Blur the message. This could mean talking about a hypothetical case, or asking indirect questions, such as "Do you still live out of town?" or "How is the baby?" It might even involve giving excessive praise-- the secretary would then know that something was wrong.。
《跨文化交际》考试试卷Section I Listening Test[20points]Part1.Questions1-5are based on this part.(10points)You are going to listen to a panel discussion between two people on animal behavior.Choose the best answer from A,B,C and D for each question.Write your answers on the Answer Sheet.1.Madam Chair states that chimpanzee's altruism__________.A.is similar to that of beesB.may contain an element of self-interestC.is part of a group feeding systemD.is not a mutual-aid system2.Worker bees work hard looking for food for2or3weeks,__________.A.and then die,leaving no offspringB.and then feed their offspringC.but die before feeding their offspringD.and then produce their offspring3.Chimpanzees who don't do their share of grooming are__________by the group.A.criticizedB.acceptedC.exchangedD.rejected4.Male lions will cooperate in groups comprising__________.A.brothersB.brothers and sistersC.brothers and sisters and daughtersD.brothers and sisters and daughters and aunts5.Which of the following animals are being discussed in the conversation?A.bees,dogs,and lionsB.bees,chimpanzees,and fishC.bees,chimpanzees,and lions.D.chimpanzees,lions,and dogsPart2.Questions6-15are based on this part.(10points)You are going to listen to part of a lecture.As you listen,fill in the blanks with words from the lecture to complete the sentences that summarize the main points of the lecture.Write your answers on the Answer Sheet.Note:Each blank requires only ONE word.People communicate with one another all the time.Culture is regarded at the__6___of communication challenges and it influences how people__7___problems and participate in groups and in___8___.One definition of culture given in the lecture is that"Culture refers to a group with which we share common experiences that__9___how we understand the world."In the complex world,culture is one of the factors that act upon people.Anthropologists Keven Avruch and Peter Black explained that"culture provides the lens through which we view the world;the__10___by which we order it;the_11___by which the world makes sense."Since people coming from different cultural groups need to work together,cultural values sometimes__12___and misunderstanding arises.The speaker mentioned six patterns of cultural differences which include:different communication styles,attitudes toward conflict,approaches to___13____tasks,decision making styles,attitudes toward__14___,and approaches to knowing.When talking about communication style,the speaker introduced two aspects:verbal and non-verbal communication.Non-verbal communication includes facial expressions,__15___, seating arrangements,personal distance,and sense of time.This is the end of the Listening Test.Section II Communicative Competence[30points]Questions16-30:Choose the best answer from A,B,C and D.Write your answers on the Answer Sheet.16.Which of the following statements is TRUE of collectivism?__________A.Collectivist cultures are described as"I"cultures.B.Members of collectivist cultures value open discussion of disagreement.C.Uniformity and conformity are stressed in collectivist cultures.D.Collectivists tend to draw attention to themselves and express unique opinions.17.Just now I suddenly realized that I was totally to blame.I'll just have to face the music.The underlined part here means__________.A.to go to a concert and forget anything else by enjoying the musicB.to relax oneself by listening to the music aloneC.to accept responsibility for a mistakeD.to go to see the person who is in charge and ask what has gone wrong18.Which of the following statements is NOT true?__________A.Individualism can be traced to the philosophy of liberalism.B.The basic social unit in collectivist cultures is the autonomous self.C.Eastern collectivism is tied to Confucianism.D.Culture shock may occur at the individualist-collectivist divide,but the gap can be bridged.19.Bob is great!He always plays the game.The underlined part has the same meaning as __________.A.takes something as a game without caring too muchB.plays various gamesC.helps others when playing gamesD.behaves in a fair and honorable way20.Which of the following first names is shortened as"Bob"?__________A.RobertB.WilliamC.AlexanderD.Peter21.Which of the following statements is TRUE of the roots of English names?__________A."Forester"came from personal characteristics.B."Young"came from occupations.C."O'Patrick"came from family relationships.D."Butler"came from places.22.If you received an English invitation to a formal western banquet but could not attend it,what would be an appropriate action?__________A.Ask a friend to attend the banquet for you.B.Ask a colleague to phone a refusal.C.Accept the invitation but then not attend.D.Write a reply informing the host/hostess that you could not attend the banquet.23.Your American colleague has just had her hair dyed green.She is expecting your comment. What would you say appropriately?__________A."Your hair is as green as tree leaves."B."It looks good."C."It's too green.I don't like the color."D."It looks much better."24.Your classmate from Britain would like to borrow your computer this weekend.Unfortunately, you need to use it at the same time.How would you refuse the request politely?__________A."Well,why don't you borrow one from someone else?"B."Sorry,I cannot lend it to you."C."Yes,but you need to give it back to me as soon as possible."D."I'd love to,but I'm afraid I've got a lot of things to type up as well."25.Trying to explain rock music to your grandfather is just like dui niu tan qin(对牛弹琴)-playing violin to a bull.The corresponding English expression is__________.A.casting pearls before swineB.casting diamonds to a dogC.throwing pearls to a pigD.throwing diamonds to a goat26.Which of the following statements is TRUE of non-verbal communication?__________A.Non-verbal communication serves a variety of purposes.B.Non-verbal communication is less important than verbal communication.C.Since non-verbal communication is hard to interpret,it is important to reduce it to the minimum in cross-cultural communication.D.Non-verbal communication is not effective without verbal communication.27.The idiom"by the skin of one's teeth"means__________.A.very thinB.hard and flexibleC.only justD.one's sense of right and wrong28.What does the ring gesture(you form an"O"by holding the tip of your forefinger to the tip of your thumb)mean in Britain?__________A.Something is expensive.B.Something is good.C.Something is worthless.D.I will kill you.29.Which of the following statements is NOT true?__________A.Proxemics is the study governing how closely one person stands to another.B.All cultures draw lines between appropriate and inappropriate social distance for different relationships.C.Social distance has a wider range than public distance.D.The appropriateness of physical contact varies between cultures.30.If someone is said to be"economical with the truth",he/she__________A.has saved a lot of moneyB.does not tell the whole truthes very few wordsD.has recently diedSection III Reading Comprehension[30points]Part1.Questions31-35are based on Passage1.(10points)Passage1A handshake will be an acceptable greeting around the world.However,the strength,length,and duration of a handshake will vary by culture.Of course,Japanese will still bow to each other and it is advisable for foreign visitors to bow slightly when shaking hands.Mexicans who know each other will hug and East Europeans may kiss.In many European countries it is common to shake hands with everyone in the room before and after each business meeting.Business card exchanges are an important part of any international business meeting.Variations include where to keep your cards,which languages the card should be in,and what to do with the business card once you have received it.One rule to follow:Always bring five times more cards than you think you will need.To explore the nuances of business card exchange,we will examine the exchange as carried out by an American in Japan.First,the cards should be in English on one side and Japanese on the other.The Japanese side should have a logo or other marker.It is important that the company and title be prominently positioned.The cards should be kept in a card holder in the vest or jacket.Never keep the cards in a wallet or a pocketbook.The presentation of the card is done at the beginning of the meeting. Cards are presented with the giver's name(Japanese side)facing the recipient.The card can be delivered by one or preferably two hands accompanied by a slight bow.On receipt of a card,it should be studied carefully to determine the status of the person.Since meetings usually involve more than one person,each card received should be placed on the table,like an open deck of cards, in front of the recipient so that the executive can tell who he or she is speaking with.The recipient should avoid shuffling the cards,placing them in one's wallet,or writing on them in the presence of the giver.The business card is the symbolic embodiment of the organization;therefore it should be treated with the utmost respect.As a general rule,use people's titles on international business assignments.Learn the appropriate titles for each country.People with Ph.D.s should always be referred to as'Doctor'.In many countries,people will be referred to by their titles only.For example,"Chief Engineer,can you tell us how this operation works?"The use of first names in business also varies by country and age. Be alert to these differences.Questions31-35:Decide whether the following statements are true,false,or not mentioned according to the passage.Write T for"true",F for"false",and NM for"not mentioned"on the Answer Sheet._______31.Generally speaking,in Europe you should shake hands with everybody at the beginning and the end of a meeting._______32.You should always take at least five more business cards than you expect to need on your business trips._______33.In Japan,the person's status should be clearly given on the card._______34.It is acceptable for an American to note something down on a Japanese business card to remind him of the person who gave it to him._______35.The Japanese business card is more than just a reminder of who the person is.It also represents the company he works for.Part2.Questions36-40are based on Passage2.(10points)Passage2In an effort to get over culture shock,there is value in knowing something about the nature of culture and its relationship to the individual.In addition to living in a physical environment,an individual lives in a cultural environment consisting of manmade physical objects,social institutions,ideas and beliefs.An individual is not born with culture but only with the capacity to learn it and use it.There is nothing in a newborn child which dictates that it should eventually speak Portuguese,English,or French,nor that it should eat with a fork in its left hand rather than in the right,or use chopsticks. All these things the child has to learn.Nor are the parents responsible for the culture which they transmit to their young.The culture of any people is the product of history and is built up over time largely through processes which are,as far as the individual is concerned,beyond his/her awareness.It is by means of culture that the young learn to adapt themselves to the physical environment and to the people with whom they associate.As we know,children and adolescents often experience difficulties in this process of learning and adjustment.But once learned,culture becomes a way of life,the sure,familiar,largely automatic way of getting what you want from your environment and as such it also becomes a value. People have a way of accepting their culture as both the best and the only way of doing things. This is perfectly normal and understandable.To this attitude we give the name ethnocentrism,a belief that not only the culture but the race and nation form the center of the world.Individuals identify themselves with their own group and its ways to the extent that any critical comment is taken as an affront to the individual as well as to the group.If you criticize my country, you are criticizing me.If you criticize me,you are criticizing my country.Along with this attitude goes the tendency to attribute all individual peculiarities as national characteristics.For instance,if an American does something odd or antisocial in a foreign country which back home would be considered a purely individual act,it is now considered a national trait.Instead of being censured as an individual,his country is censured.It is best to recognize that ethnocentrism is a characteristic of national groups.If a person criticizes some aspect of one's own culture,one should listen but not enter into criticisms.Questions36-40:Choose the best answer from A,B,C and D.Write your answers on the Answer Sheet.36.According to the passage,which of the following choices is NOT mentioned as an element in acultural environment?A.social institutionsB.beliefsC.historyD.physical objects37.What is the writer's stand about culture?A.Parents are responsible for transmitting culture to their children.B.Children are born with culture.C.Culture needs to be taught to young people.D.Culture builds up over time and guides young people to adjust to environment.38.According to the passage,what is NOT suggested by the writer as a symptom of ethnocentrism?A.Regarding cultures containing similar values as the best cultures.B.Regarding home culture is superior to other cultures.C.Identifying oneself with the group one comes from.D.Assuming other cultures do things likewise.39.What is the writer's attitude towards ethnocentrism in the article?A.positiveB.negativeC.neutralD.indifferent40.What does the word"censure"mean in the article?A.praiseB.criticizeC.evaluateD.judgePart3.Questions41-45are based on Passage3.(10points)Passage3The Chinese make a clear distinction between insiders and outsiders,and this distinction exists on all levels of interpersonal interaction.Insiders consist of people from two categories:automatic and selected.Automatic insiders include one's parents,siblings,relatives,colleagues,and classmates,whereas selected ones are special relations that one has developed over time at work or elsewhere.For example,a person is considered an insider at work after he or she has developed a special relationship by helping others and sharing information with others.The five common criteria of an insider are nice,trustworthy,caring,helpful,and empathetic.The distinction between an insider and an outsider provides specific rules of interaction in Chinese interpersonal relationships.Insiders often are treated differently from outsiders,and a person with insider status often enjoys privileges and special treatment beyond an outsider's comprehension. To illustrate,a Chinese person may go beyond his or her means to help an insider,but an outsider has to follow the rules.The insider-outsider distinction also involves moral implications.In the Chinese culture,moral judgments are not only cognitively but affectively based.Moral stands tend to vary from one relationship to another.Family-centered"insider"relationships have two important implications for relationshipdevelopment with strangers.First,as King and Bond argue,the importance of family and the sense of dependency built up in the Chinese family system make it difficult to develop personal relationships with strangers.In the Chinese culture,the transformation from a wai ren(outsider)to a zi ji ren(insider)involves an arduous and time-consuming process,because personal relationships often take a long time to develop.After relationships have been established,however, they tend to stay very solid.As a result,in order to overcome the inherent difficulty in relationship development,intermediaries are widely used for social relationship construction.Second,the Chinese and other collectivistic cultures tend to be particularistic in their utilization of value standards toward in-groups and out-groups.This particularistic principle of interpersonal relationships hinders interactions with outsiders because value standards applied to in-groups may not be readily adapted to out-groups,and most Chinese don't feel knowledgeable about dealing with outsiders.Questions41-45:Answer the following questions briefly.Write your answers on the Answer Sheet.41.According to the author,what are the five common criteria of an insider?42.How do automatic insiders differ from selected ones?43.What example does the author give to show that insiders are treated differently from outsiders?44.According to the author,what makes it difficult for a Chinese person to develop a personal relationship with a stranger?45.What might be an appropriate title for this passage?Section IV Communication Analysis[20points]The following are two cases of cross-cultural communication.In each of the cases there is something to be improved upon.Write an analysis on what is to be desired for more successful communication or cultural understanding.Your analysis should be about100words for each case. You may organize your analysis in accordance with the following procedure:why did the people involved behave so from the cultural perspective?What behaviors caused the misunderstanding in the case?What corrective behaviors do you suggest to each party in the case?Note:Your writing ability will be assessed.Case1(10points)Li Hong is a new teacher in a middle school.One day,one of her Chinese colleague Yang Zhen introduces her to their middle-aged foreign teacher Maggy.Yang:Li Hong,this is Maggy,our English teacher from America.And Maggy,this is Li Hong,our new colleague.Li and Maggy:How do you do?Maggy:Your sweater is so smart.Li:Oh,it is only an old one,I bought it last year.Maggy:You are so young and smart,I am sure you are a good teacher.Li:No,no.I am just a newcomer,I should learn from you old teachers.Maggy looks surprised and thinks,"I am really so old?"Question46:Why did Li and Maggy behave so from the cultural perspective?What behaviors caused the misunderstanding in the case?What corrective behaviors do you suggest to Li and Maggy to avoid miscommunication?Case2(10points)Li has returned to China after a year in the States.He marries his childhood sweetheart,who has never traveled and speaks very little English.Li's best friend in the States,Bob,comes to visit China for the first time and is introduced to Wang Lan,the new wife of his best friend."Gee,it's great to meet you",says Bob,"Li talked about you all the time back in Houston!",and kisses Wang Lan heartily on both cheeks.Wang Lan is shocked.Question47:Why did Bob and Wang Lan behave so from the cultural perspective?What behaviors caused the misunderstanding in the case?What corrective behaviors do you suggest to Bob and Wang Lan to avoid miscommunication?《跨文化交际》考试参考答案Section I Listening Test[20points]Part1.(10points,2points each.)1.B2.A3.D4.A5.CPart2.(10points,1point each.0.5point off for each misspelling.)6.root7.approachmunities9.shape10.logic11.grammar12.conflictpleting14.disclosure15.gesturesSection II Communicative Competence[30points](30points,2points each.)16.C17.C18.B19.D20.A21.C22.D23.B24.D25.A26.A27.C28.B29.C30.BSection III Reading Comprehension[30points]Part1.(10points.Award2points to each correct answer.)31.T32.F33.NM34.F35.TPart2.(10points.Award2points to each correct answer.)36.C37.D38.A39.C40.BPart3.(10points)Award2points to each correct answer.41.The five common criteria of an insider are nice,trustworthy,caring,helpful,and empathetic.42.Automatic insiders include one's parents,siblings,relatives,colleagues,and classmates, whereas selected ones are special relations that one has developed over time at work or elsewhere.43.A Chinese person may go beyond his or her means to help an insider,but an outsider has to follow the rules.44.The importance of family and the sense of dependency built up in the Chinese family system (or value standards applied to in-groups may not be readily adapted to out-groups).45.In-Groups and Out-Groups in China;Interpersonal Relations in China;Relating Foreigners in China,etc.Section IV Communication Analysis[30points]The sample answers given in this part are more detailed than required in order to lead you through the three steps.In the examination,the students'analysis for each case should be about100words. Question46.Case1(10points,1point for overall language quality.)1.Li Hong comes from a collectivist culture which emphasizes deference paid to people older than self and modesty displayed on the part of the young.Maggy comes from an individualistic culture which values assertiveness and free expression of feelings.(2points)2.As a young and new teacher,Li Hong showed her respect to Maggy with a formal greeting. When Maggy complimented Li on her sweater and herself,Li reacted in a typical Chinese way by overusing modesty in front of a teacher older than her.She displayed her humbleness by saying that her sweater was an old one and she should learn from Maggy,an old teacher.Li's responses are perfect between Chinese people but terrible in cross-cultural situations like this.She did not realize that her expression of respect could be translated into offence since individualistic cultures do not associate as much deference with age as collectivistic cultures do.Therefore,Maggy, coming from an individualistic culture,was surprised when Li called her"old teacher".Maggy did not understand that the word"old"here meant as a compliment,meaning that she had richer teaching experience.Both Li Hong and Maggy communicated only from their cultural perspectives and thus caused miscommunication.(3points)3.To avoid miscommunication,Li Hong and Maggy should learn more about each other's culture and adjust their behaviors accordingly.When Maggy complimented Li on her sweater and herself, Li could simply reply"thank you".She could use her non-verbal language to show her respect to Maggy,for instance,with a smile,a handshake,etc.(2points)As to Maggy,she could use fewer complimentary words or more objective questions to reduce Li's nervousness.She should also understand that one of the key values in collectivism is deference paid to experience and old age. (2points)Question47.Case2(10points,1point for overall language quality.)1.Bob comes from an individualistic culture which features close body contact among personal relationships.Wang Lan comes from a collectivistic culture which does not feature open display of personal feelings through body contact.(2points)2.In the case,Bob treated Wang Lan as a close friend and greeted her in a typical western way with hearty kisses on her cheeks to display the close friendship.However,with little knowledge of western greeting etiquette,Wang Lan was shocked since Bob's"rude"behavior was not in line with the Chinese ways of expressing close friendship.In Chinese culture,a hearty handshake will serve the purpose.It is the contrast of Bob's open expression of closeness through close body contact and Wang Lan's indirectness in expressing her feelings that caused miscommunication.(3 points)3.To avoid miscommunication,Bob and Wang Lan need to learn more about each other's culture and adjust their behaviors accordingly.Bob should ask Wang Lan if he could kiss her to express his friendship or he could shake hands with Wang Lan instead.(2points)Wang Lan needs to understand that the kisses were well meant and does not have to feel embarrassed or shocked.She could act more actively by extending her hand out first for a handshake rather than behave passively.(2points)。
参考资料Unit 1 Communication Across CulturesReading IIntercultural Communication：An IntroductionComprehension questions1. Is it still often the case that “everyone‟s quick to blame the alien” in the contemporary worldThis is still powerful in today‘s social and political rhetoric. For instance,it is not uncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the pastToday‘s intercultural encounters are far more numerous and of greater importancethan in anytime in history.3. What have made intercultural contact a very common phenomenon in our life todayNew technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behavein our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communicationThe three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in itThe family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our cultureBecause language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning toPeople can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society existA free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changedMany things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village” is likeAs our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people maylive thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalizationTechnology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the …global‟may be more local than the …local‟”The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, ―the ‗global‘ may be more local than the ‗local‘‖.5. Why is it important for businesspeople to know diverse cultures in the worldEffective communication may be the most important competitive advantage that firmshave to meet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures,a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted withCountries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of MichaelFayThis case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towardsglobalizationGlobalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Translation纵观历史，我们可以清楚地看到，人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异，而长久无法互相理解、无法和睦相处。
跨文化交际01 -0005
贵州广播电视大学形成性测评系统课程代码：5205775 参考资料试卷总分：100
单项选择(共8题,共40分)
1.(5分)
How many types of communication?
A、Three
B、Four
C、Six
D、Five
参考答案：D
2.(5分)
You can take a horse to the water,
A、but you cannot make him drink.
B、but you cannot make him go back.
C、but you cannot make him run fast.
D、but you cannot make him walk fast.
参考答案：A
3.(5分)
Observe without judgment,Analyze the situation,React in a way that is most culturally appropriate are the three ways to_____.
A、deal with dificulties
B、view different cultures
C、solve the problems
D、emphasize the independence
参考答案：C
4.(5分)
Below are some topics. Three of them should be avoided in the cultural communication. Which one is the right expectation?
A、Nice to see you again, you're fatter.
B、How much did you pay for the dress?
C、Are you Christian?
D、Do you have a brother or a sister?
参考答案：D
5.(5分)
The First Extension of Man is that people communicate by_____.
A、speaking
B、writing
C、listening。
