供应链简答题翻译更为准确

第一章（一）判断题1.供应链不仅是一条连接供应商到用户的物料链、信息链、资金链，而且还是一条增值链。

（）2.传统管理模式是以规模化需求和区域性的卖方市场为决策背景，通过规模效应降低成本，获得效益。

（）3.供应链管理这一名词最早出现于20世纪80年代，最初是由咨询业提出的。

（）4.让最终顾客更满意是供应链全体成员的共同目标，顾客满意的实质的顾客获得超出他们承担的产品价格以上的那部分“价值”。

（）5.供应链管理是以同步化、集成化生产计划为指导，以各种信息技术为支持，尤其Internet/Intranet为依托。

（）6.供应链管理整体成本最小化意味着每个节点企业的成本都是最小。

（）7.从成本方面看，供应链管理是通过注重产品最终成本来优化供应链的。

（）8.由于供应链节点企业有一个共同目标，所以它们之间不再有竞争性。

（）9.供应链管理中的“零库存”就是指节点企业的库存为零。

（）10.从系统的观点出发，改进服务、缩短时间、提高品质与减少库存、降低成本是可以兼得的。

（）（二）单选题1.供应链是（）结构。

A．直链 B．支链C．网链 D．环状2.供应链节点企业之间是一种（）关系。

A．需求与供应 B．支配C．平等 D．利益3.供应链管理因企业战略和适应市场需求变化的需要，链上节点企业需要动态地更新，这就使得供应链具有明显的（）。

A．复杂性 B．动态性C．交叉性 D．灵活性4.从20世纪80年代初到20世纪90年代初供应链管理处于（）。

A．初级阶段 B．发展阶段C．成熟阶段 D．建设阶段5.按照道格拉斯．兰伯特的思想，企业主动找回有问题的已售商品，属于供应链业务流程的（）程序？A．订单配送 B．反向物流（回流）C．需求管理 D．制造流程管理（三）多选题1.传统“纵向一体化”管理模式存在的弊端有（）。

A．增加了企业的投资负担B．要承担丧失市场实际的风险C．有限的资源消耗在众多的经营领域中，企业难以形成和性竞争能力D．对于复杂多变的市场需求无法做出快捷的响应E．适应品种变化能力差2.供应链追求（）的集成。

1、综合计划在哪些行业尤其重要?这些行业有哪些特征？What are some industries in which aggregate planning would be particularly important?综合计划对于一些制造业和服务业来说很有用。

制造业包括家具，所有耐用品，消费电子产品，纺织品，汽车和飞机。

服务行业包括餐馆和类似旅馆、汽车旅馆的酒店行业。

2、运用综合计划的行业有哪些特点?What are the characteristics of these industries that make them good candidates for aggregate planning?综合计划对于那些交付周期相对长和容量数额有限的行业非常有用。

这样的行业提供的终端产品或服务通常是由那些必须要运转一些制造行为的其他企业提供的输入信息组成。

3、综合计划策略之间的主要不同是什么？What are the main differences between the aggregate planning strategies?三个纯粹的总体规划策略是追赶策略，劳动力或产能的时间柔性策略，以及均衡策略。

这三种策略的主要区别是杠杆，即在综合计划期内，该参数被操纵以实现供需平等。

第一追逐赶略以使用机器或人员产能的形式作为杠杆。

在一个周期的基础上库存水平是非常低的，整个供应量的变化和工作压力是在一个恒定的状态，这可以增加管理成本。

第二种是从劳动力或产能的时间柔性，利用率的水平。

这一战略，就像之前的追赶计划，导致整个供应链的库存水平低。

它避免了裁员问题，但仍然需要一个灵活的劳动力，也可能导致机器设备利用率低。

第三个策略是在整个总规划期间保持一个恒定的输出率。

如果需求是高度可变的，这个计划会造成缺货或延期交货和其他时期的库存水平过高。

在这一战略中，并没有真正的同步需求与供应。

4、哪些行业或情况最适合使用追赶策略？哪些最适合使用柔性策略？哪些最适合使用均衡策略？What types of industries or situations are best suited to the chase strategy? The flexibility strategy? The level strategy?追赶策略适用于库存成本较高，而改变设备产能和劳动力数量成本较低的情况。

1) A supply chain includes only the organizations directly involvedin supplying components needed for manufacturing.一个供应链仅包括直接参与提供所需的元件制造业的组织。

Answer: FALSE2) A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request. Answer: TRUE供应链由所有各方，直接或间接参与，满足客户要求。

3) A supply chain could be more accurately described as a supply network or supply web.Answer: TRUE供应链可以更准确地描述为供应网络。

4) The objective of every supply chain is to maximize the overall value generated. TRUE每一个供应链的目的是生成的整体价值最大化。

5) The objective of every supply chain is to maximize the value generated for the manufacturing component of the supply chain. Answer: FALSE每一个供应链的目标是最大化为供应链的制造组件生成价值。

6) Every supply chain must include all 5 stages. Answer: FALSE每个供应链必须包括所有 5 个阶段。

7) The cycle view of a supply chain holds that the processes in a supply chain are divided into a series of activities performed at the interface between successive stages. Answer: TRUE供应链周期认为供应链流程分为一系列的活动上演在连续阶段之间的接口。

1) A supply chain includes only the organizations directly involved in supplying components needed for manufacturing.一个供应链仅包括直接参与提供所需的元件制造业的组织。

Answer: FALSE2) A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request. Answer: TRUE供应链由所有各方，直接或间接参与，满足客户要求。

3) A supply chain could be more accurately described as a supply network or supply web. Answer: TRUE供应链可以更准确地描述为供应网络。

4) The objective of every supply chain is to maximize the overall value generated. TRUE每一个供应链的目的是生成的整体价值最大化。

5) The objective of every supply chain is to maximize the value generated for the manufacturing component of the supply chain. Answer: FALSE每一个供应链的目标是最大化为供应链的制造组件生成价值。

6) Every supply chain must include all 5 stages. Answer: FALSE每个供应链必须包括所有 5 个阶段。

7) The cycle view of a supply chain holds that the processes in a supply chain are divided into a series of activities performed at the interface between successive stages. Answer: TRUE供应链周期认为供应链流程分为一系列的活动上演在连续阶段之间的接口。

Leading a Supply Chain Turnaround领导供应链周转Five years ago, salespeople at Whirlpool said the company's supply chain staff were "sales disablers." Now, Whirlpool excels at getting the right product to the right place at the right time-while keeping inventory low. What made the difference?五年前，在Whirlpool的销售人员表示，该公司的供应链的工作人员“销售残疾人”。

但是现在，Whirlpool擅长将正确的产品销售在正确的地方在正确的时间，同时保持低库存。

是什么产生了这样的区别？Things would be very different today-for me, my colleagues, and my company- if the votes of Whirlpool's North American leadership team had swung in a different direction on May 3, 2001. It was a move I hadn't expected; Mike Todman, our executive vice president at the time, decided to go around the table and ask each member of his staff for a thumbs-up or thumbs-down on the investment that Paul Dittmann and I had just formally proposed. Did I look worried? I can't imagine I didn't, even though we'd spent hours in individual meetings with each of them, getting their ideas and buy-in. We thought we had everyone's support. But the facts remained: Our proposal had a bigger price tag than any supply chain investment in the company's history. We were asking for tens of millions during a period of general belt-tightening. Some of it was slated for new hires, even as cutbacks were taking place elsewhere in the company. And Paul and I, the people doing the asking, were coming from the supply chain organization.如果惠而浦在北美的领导团队在5月3日，2001年投票朝向不同的方向上，那么今天，对我来说，我的同事，我的公司，事情变得非常不同的。

供应链管理题库一、名词解释1．供应链管理战略供应链管理战略是指要从企业发展战略的高度，考虑供应链管理的事关全局的核心问题，从而决定如何构建供应链，为供应链的发展选择方向，为供应链的结构和每一环节必经的流程设计总体方向。

只有制定了供应链管理的战略才能够实施供应链的管理，因此它在企业的运营成败中发挥着极为重要的作用。

2．BPR业务流程重构（business process reengineering，BPR）是指对企业进行根本的再思考和彻底的再设计，以求企业关键的性能指标（如成本、质量、服务和速度等）能够获得巨大的提高。

BPR以其思想的先进性和变革的彻底性吸引了许多企业的注意力，成为欧美乃至世界关注的热点。

3.ECRECR是在食品杂货分销系统中，分销商和供应商为消除系统中不必要的成本和费用，给客户带来更大效益而进行密切合作的一种供应链管理方法。

通过ECR，如计算机辅助订货技术，零售商无须签发订购单，即可实现订货；供应商则可利用ECR的连续补充技术，随时满足客户的补货需求，使零售商的存货保持在最优水平，从而提高客户服务的水平，并进一步加强与客户的关系。

ECR的主要策略有：计算机辅助订货、连续补货程序、交接运输及产品、价格和促销数据库。

4.RFIDRFID 是Radio Frequency Identification 的缩写，即射频识别，是一种非接触式的自动识别技术，它通过射频信号自动识别目标对象，可快速地进行物品追踪和数据交换。

识别工作无须人工干预，可工作于各种恶劣环境。

RFID技术可识别高速运动物体并可同时识别多个标签，操作快捷方便。

RFID 技术诞生于第二次世界大战期间，它是传统条码技术的继承者，又称为“电子标签”。

5.EDI电子数据交换（electronic data interchange，EDI）被确认为公司间计算机与计算机交换商业文件的标准形式。

国际标准化组织（ISO）把EDI定义为“将商业或行政事务处理，按照一个公认的标准。

1.1Explain the 3 decision phases (categories) that must be made in a successful supply chain.Answer: The 3 decision phases that occur within a supply chain are supply chain strategy (or design), supply chain planning and supply chain operation. Decisions relate to the flow of information, product and funds. The difference between categories depends upon the frequency of each decision and the time frame over which it has an impact. During the supply chain strategy phase, a company determines what the chain’s configurations will be, how resources will be allocated, and what processes each stage will perform. This will establish the structure of the supply chain for several years. Supply chain planning deals with decisions with a time frame from 3 months up to a year. The planning phase must work within the constraints established in the strategy phase. Planning decisions include which markets to supply from which locations, subcontracting of manufacturing, inventory policies and timing and size of marketing promotions. The supply chain operation phase operates on a weekly or daily time horizon and deals with decisions concerning individual customer orders.Difficulty: Hard1.2.Describe the cycle view of the processes within a supply chain.Answer: The cycle view divides the supply chain into a series of 4 cycles between the 5 different stages of a supply chain. The cycles are the customer order cycle, replenishment cycle, manufacturing cycle and procurement cycle. The customer order cycle occurs at the customer/retailer interface and includes all processes directly involved in receiving and filling the customer. The replenishment cycle occurs at theretailer/distributor interface and includes all processes involved in replenishing retailer inventory. The manufacturing cycle typically occurs at the distributor/manufacturer (or retailer/manufacturer) interface and includes all processes involved in replenishing distributor (or retailer) inventory. The procurement cycle occurs at themanufacturer/supplier interface and includes all processes necessary to ensure that the materials are available for manufacturing according to schedule.Difficulty: Moderate1.3.Explain the push/pull view of the processes within a supply chain.Answer: The push/pull view of the supply chain divides supply chain processes into two categories based on whether they are executed in response to a customer order or in anticipation of customer orders. Pull processes are initiated in response to a customer order. Push processes are initiated and performed in anticipation of customer orders. The push/pull boundary separates push processes from pull processes. This view is very useful when considering strategic decisions relating to supply chain design, because it forces a more global consideration of supply chain processes as they relate to the customer.Difficulty: Moderate1.4.Explain the three macro processes within a supply chain.Answer: All processes within a supply chain can be classified into three macro processes which are Customer Relationship Management (CRM), Internal Supply Chain Management (ISCM), and Supplier Relationship Management (SRM). Customer Relationship Management (CRM) includes all processes that focus on the interface between the firm and its customers such as marketing, sales, call center management and order management. Internal Supply Chain Management (ISCM) includes all processes that are internal to the firm such as preparation of demand and supply plans, preparation of inventory management policies, order fulfillment and planning of capacity. Supplier Relationship Management (SRM) includes all processes that focus on the interface between a firm and its suppliers such as evaluation and selection of suppliers, negotiation of supply terms and communication regarding new products and orders.Difficulty: Moderate1.5.Explain why supply chain flows are important.Answer: Supply chain flows are important, because there is a close connection between the design and management of supply chain flows (product, information, and cash) and the success of a supply chain. The success of many companies can be directly traced to the design and management of an appropriate supply chain. The failure of many businesses can be linked directly to their inability to effectively design and manage supply chain flows.Difficulty: Moderate2.1.Discuss the two keys to the success or failure of a company.Answer: A company’s success or failure is thus closely linked to the following keys:1. The competitive strategy and all functional strategies must fit together to form acoordinated overall strategy. Each functional strategy must support otherfunctional strategies and help a firm reach its competitive strategy goal.2. The different functions in a company must appropriately structure theirprocesses and resources to be able to execute these strategies successfully.Difficulty: Hard2.2.List and explain the three basic steps to achieving strategic fit.Answer: There are three basic steps to achieving strategic fit:1. Understanding the customer and supply chain uncertaint y. First a companymust understand the customer needs for each targeted segment and theuncertainty the supply chain faces in satisfying these needs. These needs helpthe company define the desired cost and service requirements. The supply chain uncertainty helps the company identify the extent of disruption and delay thesupply chain must be prepared for.2. Understanding the supply chain capabilities. There are many types of supplychains, each of which is designed to perform different tasks well. A company must understand what its supply chain is designed to do well.3. Achieving strategic fit. If a mismatch exists between what the supply chain doesparticularly well and the desired customer needs, the company will either need to restructure the supply chain to support the competitive strategy or alter itsstrategy.Difficulty: Moderate2.3.List the attributes along which customer demand from different segments can vary. Answer: In general, customer demand from different segments may vary along several attributes as follows:•The quantity of the product needed in each lot•The response time that customers are willing to tolerate•The variety of products needed•The service level required•The price of the product•The desired rate of innovation in the productDifficulty: Moderate2.4.List the abilities included in supply chain responsiveness.Answer: Supply chain responsiveness includes a supply chain’s ability to do the following:•Respond to wide ranges of quantities demanded•Meet short lead times•Handle a large variety of products•Build highly innovative products•Meet a very high service level•Handle supply uncertaintyDifficulty: Moderate3.1.List and define the four major drivers of supply chain performance.Answer: Facilities are the places in the supply chain network where product is stored, assembled, or fabricated. The two major types of facilities are production sites and storage sites.Inventory is all raw materials, work in process, and finished goods within a supply chain. Inventory is an important supply chain driver because changing inventory policies can dramatically alter the supply chain’s efficiency and responsiveness.Transportation entails moving inventory from point to point in the supply chain. Transportation can take the form of many combinations of modes and routes. Information consists of data and analysis concerning facilities, inventory, transportation, and customers throughout the supply chain. Information is potentially the biggest driver of performance in the supply chain as it directly affects each of the other drivers.Difficulty: Moderate3.2. Explain the basic trade-off between responsiveness and efficiency for each of the major drivers of supply chain performance.Answer: The fundamental trade-off when making facilities decisions is between the cost of the number, location, and type of facilities (efficiency) and the level of responsiveness that these facilities provide the company’s customers.The fundamental trade-off when making inventory decisions is between responsiveness and efficiency. Increasing inventory will generally make the supply chain more responsive to the customer. This choice, however, comes at a cost as the added inventory decreases efficiency. Therefore, a supply chain manager can use inventory as one of the drivers for reaching the level of responsiveness and efficiency the competitive strategy targets.The fundamental trade-off for transportation is between the cost of transporting a given product (efficiency) and the speed with which that product is transported (responsiveness). The transportation choice influences other drivers such as inventory and facilities. When supply chain managers think about making transportation decisions, they frame the decision in terms of this trade-off.Good information systems can help a firm improve both its responsiveness and efficiency. The information driver is used to improve the performance of other drivers and the use of information is based on the strategic position the other drivers support. Accurate information can help a firm improve efficiency by decreasing inventory and transportation costs. Accurate information can improve responsiveness by helping a supply chain better match supply and demand.3.3.Explain the role of each of the major drivers of supply chain performance.Answer: Facilities are the where of the supply chain if we think of inventory as what is being passed along the supply chain and transportation as how it is passed along. They are the locations to or from which the inventory is transported. Within a facility, inventory is either processed or transformed into another state (manufacturing) or it is stored before being shipped to the next stage (warehousing).Inventory exists in the supply chain because of a mismatch between supply and demand. An important role that inventory plays in the supply chain is to increase the amount of demand that can be satisfied by having product ready and available when the customer wants it. Another significant role inventory plays is to reduce cost by exploiting any economies of scale that may exist during both production and distribution. Inventory isspread throughout the supply chain from raw materials to work in process to finished goods that suppliers, manufacturers, distributors, and retailers hold.Inventory is a major source of cost in a supply chain and it has a huge impact on responsiveness. The location and quantity of inventory can move the supply chain from one end of the responsiveness spectrum to the other.Inventory also has a significant impact on the material flow time in a supply chain. Material flow time is the time that elapses between the point at which Another important area where inventory has a significant impact is throughput.Inventory and flow time are synonymous in a supply chain. Managers should use actions that lower the amount of inventory needed without increasing cost or reducing responsiveness, because reduced flow time can be a significant advantage in a supply chain.Transportation moves product between different stages in a supply chain. Like the other supply chain drivers, transportation has a large impact on both responsiveness and efficiency. Faster transportation, whether in the form of different modes of transportation or different amounts being transported, allows a supply chain to be more responsive but reduces its efficiency. The type of transportation a company uses also affects the inventory and facility locations in the supply chain.Information could be overlooked as a major supply chain driver because it does not have a physical presence. Information, however, deeply affects every part of the supply chain. Its impact is easy to underestimate as information affects a supply chain in many different ways. Information serve s as the connection between the supply chain’s various stages, allowing them to coordinate and bring about many of the benefits of maximizing total supply chain profitability. Information is also crucial to the daily operations of each stage in a supply chain. For instance, a production scheduling system uses information on demand to create a schedule that allows a factory to produce the right products in an efficient manner. A warehouse management system uses information to create visibility of the warehou se’s inventory. The company can then use this information to determine whether new orders can be filled.Difficulty: Hard3.4.Explain the role of each of the major drivers of supply chain performance in the competitive strategy.Answer: Facilities and their corresponding capacities to perform their functions are a key driver of supply chain performance in terms of responsiveness and efficiency. For example, companies can gain economies of scale when a product is manufactured or stored in only one location; this centralization increases efficiency. The cost reduction, however, comes at the expense of responsiveness, as many of a company’s customers may be located far from the production facility. The opposite is also true. Locating facilities close to customers increases the number of facilities needed and consequently reduces efficiency. If the customer demands and is willing to pay for the responsiveness that having numerous facilities adds, however, then this facilities decision helps meet the comp any’s competitive strategy goals.Inventory plays a significant role in a supply chain’s ability to support a firm’s competitive strategy. If a firm’s competitive strategy requires a very high level of responsiveness, a company can use inventory to achieve this responsiveness by locating large amounts of inventory close to the customer. Conversely, a company can also use inventory to make itself more efficient by reducing inventory through centralized stocking. The latter strategy would support a competitive strategy of being a low-cost producer. The trade-off implicit in the inventory driver is between the responsiveness that results from more inventory and the efficiency that results from less inventory.The role of transportation in a company’s competiti ve strategy figures prominently when the company is considering the target customer’s needs. If a firm’s competitive strategy targets a customer that demands a very high level of responsiveness, and that customer is willing to pay for this responsiveness, then a firm can use transportation as one driver for making the supply chain more responsive. The opposite is true as well. If a company’s competitive strategy targets customers whose main decision criterion is price, then the company can use transportation to lower the cost of the product at the expense of responsiveness. As a company may use both inventory and transportation to increase responsiveness or efficiency, the optimal decision for the company often means finding the right balance between the two.Information is a driver whose importance has grown as companies have used it to become both more efficient and more responsive. The tremendous growth of the importance of information technology is a testimony to the impact information can have on improving a company. Like all the other drivers, however, even with information, companies reach a point when they must make the trade-off between efficiency and responsiveness.Difficulty: Hard4.1.Explain the measures of customer service that are influenced by the structure of the distribution network.Answer: Response time is the time between when a customer places an order and receives delivery.Product variety is the number of different products/configurations that a customer desires from the distribution network.Availability is the probability of having a product in stock when a customer order arrives. Customer experience includes the ease with which the customer can place and receive their order. It also includes purely experiential aspects, such as the possibility of getting a cup of coffee and the value that the sales staff provides.Order visibility is the ability of the customer to track their order from placement to delivery.Returnability is the ease with which a customer can return unsatisfactory merchandise and the ability of the network to handle such returns.Difficulty: Moderate响应时间是从客户下订单到接收交付之间的时间。

供应链管理外文翻译文献供应链管理外文翻译文献(文档含中英文对照即英文原文和中文翻译)Supply Chain ManagementThe so-called supply chain, in fact, from suppliers, manufacturers, warehouses, istribution centers and channels, and so constitute a logistics network. The same enterprise may constitute the different components of this network node, but the situation is different from a corporate network in different nodes. For example, in a supply chain, companies may not only in the same manufacturers, storage nodes, and in distribution centers, such as possession node location. In the more detailed division of labor, the higher the rofessional requirements of the supply chain, different nodes are basically composed by different enterprises. In the supply chain flows between the member units of raw materials, finished products, such as inventory and production constitutes the supply chain of goods flow.That is, to meet a certain level of customer service under the conditions, in order to make the whole supply chain to minimize costs and the suppliers, manufacturers, warehouses, distribution centers and channels, and so effectively organized together to carry out Product manufacturing, transport, distribution and sales management.From the above definition, we can be interpreted to include supply chain anagement of rich content.First of all, supply chain management products to meet customer demand in the process of the cost implications of various members of the unit are taken intoaccount, including from raw material suppliers, manufacturers to the warehouse distribution center to another channel. However, in practice in the supply chain analysis, it is necessary to consider the supplier's suppliers and customers of the customers, because their supply chain performance is also influential.Second, supply chain management is aimed at the pursuit of the whole supply chain's overall efficiency and cost effectiveness of the system as a whole, always trying to make the total system cost to a minimum. Therefore, the focus of supply chain management is not simply a supply chain so that members of the transportation costs to minimize or reduce inventory, but through the use of systems approach to coordinate the supply chain members so that the entire supply chain total cost of the minimum so that the whole supply chain System in the most fluent in the operation.Third, supply chain management is on the suppliers, manufacturers, warehouses, distribution centers and organically integrate the channel into one to start this problem, so many businesses, including its level of activities, including the strategic level, tactical and operational level Level, and so on.Although the actual logistics management, only through the organic supply chain integration, enterprises can significantly reduce costs and improve service levels, but in practice the supply chain integration is very difficult, it is because: First of all, in the supply chain There are different members of different and conflicting objectives. For example, providers generally want manufacturers to purchase large quantities of stable, and flexible delivery time can change; desire to the contrary with suppliers, although most manufacturers are willing toimplement long-term production operations, but they must take into account the needs of its customers and to make changes Positive response, which requires manufacturers choice and flexibility in procurement strategy. Therefore, suppliers and manufacturers to the goal of flexibility in the pursuit of the objectives inevitably exist between the contradictions.Secondly, the supply chain is a dynamic system, with time and constantly changing. In fact, customers not only demand and supply capacity to change over time, supply chain and the relationship between the members will change over time. For example, the increased purchasing power with customers, suppliers and manufacturers are facing greater pressure to produce more and more personalized varieties of high-quality products, then ultimately the production of customized products.Research shows that effective supply chain management can always make the supply chain of enterprises will be able to maintain stability and a lasting competitive advantage, thus increasing the overall supply chain competitiveness. Statistics show that, supply chain management will enable the effective implementation of enterprise total cost of about 20 per cent decline in the supply chain node on the enterprise-time delivery rate increased by 15 percent or more, orders to shorten the production cycle time 20 percent to 30 percent, supply chain Node on the enterprise value-added productivity increased by 15 percent or more. More and more enterprises have already recognized that the implementation of supply chain management of the great benefits, such as HP,IBM, DELL, such as supply chain management in the practice of the remarkable achievements made is proof.Supply chain management: it from a strategic level and grasp the overall perspective of the end-user demand, through effective cooperation between enterprises, access from the cost, time, efficiency, flexibility, and so the best results. From raw materials to end-users of all activities, the whole chain of process management.SCM (supply chain management) is to enable enterprises to better procurement of manufactured products and services required for raw materials, production of goods and services and their delivery to clients, the combination of art and science. Supply chain management, including the five basic elements.Plan: This is a strategic part of SCM. You need a strategy to manage all the resources to meet our customers for your products. Good plan is to build a series of methods to monitor the supply chain to enable it to effective, low-cost delivery of high quality for customers and high-value products or services.Procurement: you can choose the products and services to provide goods and services providers, and suppliers to establish a pricing, delivery and payment processes and create methods to monitor and improve the management, and the suppliers to provide goods and services Combined with management processes, including the delivery and verification of documentation, transfer of goods to your approval of the manufacturing sector and payments to suppliers and so on.Manufacturing: arrangements for the production, testing, packaged and ready for delivery, supply chain measurement is the largest part of the contents, including the level of quality, product yield and productivity of workers, such as the measurement.Delivery: a lot of "insider" as "logistics", is to adjust the user's orders receipts, the establishment of the storage network, sending and delivery service delivery personnel to the hands of customers, the establishment of commodity pricing system, receiving payments.Return: This is the supply chain problems in the handling part. Networking customers receive the refund of surplus and defective products, and customer applications to provide support for the problem.Source70 in the late 20th century, Keith Oliver adoption and Skf, Heineken, Hoechst, Cadbury-Schweppes, Philips, and other contact with customers in the process of gradually formed its own point of view. And in 1982, "Financial Times" magazine in an article on the supply chain management (SCM) of the significance, Keith Oliver was that the word will soon disappear, but "SCM" not only not disappeared, and quickly entered the public domain , The concept of the managers of procurement, logistics, operations, sales and marketing activities sense a great deal.EvolutionSupply chain has never been a universally accepted definition, supply chain management in the development process, many experts and scholars have putforth a lot of definition, reflecting the different historical backgrounds, in different stages of development of the product can be broadly defined by these For the three stages:1, the early view was that supply chain is manufacturing enterprises in an internal process2, but the supply chain concept of the attention of the links with other firms 3, the last of the supply chain concept of pay more attention around the core of the network links between enterprises, such as core business with suppliers, vendors and suppliers, and even before all the relations, and a user, after all the users and to the relationship.ApplySupply chain management involves four main areas: supply, production planning, logistics, demand. Functional areas including product engineering, product assurance, procurement, production control, inventory control, warehouse management, distribution management. Ancillary areas including customer service, manufacturing, design engineering, accounting, human resources, marketing.Supply Chain Management implementation steps: 1, analysis of market competition environment, identify market opportunities, 2, analysis of customer value, 3, identified competitive strategy, 4, the analysis of the core competitiveness of enterprises, 5, assessment, selection of partners For the supply chain partners of choice, can follow the following principles:1, partners must have available the core of their competitiveness.2, enterprises have the same values and strategic thinking3, partners must Fewer but Better.CaseAs China's largest IT distributor, Digital China in China's supply chain management fields in the first place. In the IT distribution model generally questioned the circumstances, still maintained a good momentum of development, and CISCO, SUN, AMD, NEC, IBM, and other famous international brands to maintain good relations of cooperation. e-Bridge trading system in September 2000 opening, as at the end of March 2003, and 6.4 billion yuan in transaction volume. In fact, this is the Digital China from the traditional distribution supply chain services to best reflect the changes. In the "distribution of services is a" concept, Digital China through the implementation of change channels, expansion of product and service operations, increasing its supply chain in the value of scale and specialized operations, to meet customer demand on the lower reaches of the In the course of the supply chain system can provide more value-added services, with more and more "IT services" color.供应链管理所谓供应链，其实就是由供应商、制造商、仓库、配送中心和渠道商等构成的物流网络。

Perspectives in supply chain risk managementChristopher S. TangUCLA Anderson School, 110 Westwood Plaza, UCLA, Los Angeles, CA 90095,USAReceived 3 November 2005; accepted 16 December 2005Available online 2 March 2006AbstractTo gain cost advantage and market share, many firms implemented various initiatives such as outsourced manufacturing and product variety. These initiatives are effective in a stable environment, but they could make a supply chain more vulnerable to various types of disruptions caused by uncertain economic cycles, consumer demands, and natural and manmade disasters. In this paper, we review various quantitative models for managing supply chain risks. We also relate various supply chain risk management (SCRM) strategies examined in the research literature with actual practices. The intent of this paper is three-fold. First, we develop a unified framework for classifying SCRM articles. Second, we hope this review can serve as a practical guide for some researchers to navigate through the sea of research articles in this important area. Third, by highlighting the gap between theory and practice, we hope to motivate researchers to develop new models for mitigating supply chain disruptions.Keywords:Supply chain risk management; Quantitative models; Review1. IntroductionOver the last 10 years, earthquakes, economic crises,SARS, strikes, terrorist attacks have disrupted supply chain operations repeatedly. Supply chain disruptions can have significant impact on a firm’s short-term performance. For example, Ericsson lost 400 million Euros after their supplier’s semiconductor plant caught on fire in 2000, andApple lost many customer orders during a supply shortage of DRAM chips after an earthquake hit Taiwan in 1999. Supply chain disruptions can have long-term negative effects on a firm’s financial performance as well. For instance, Hendricks and Singhal (2005) report that companies suffering from supply chain disruptions experienced 33–40% lower stock returns relative to their industry benchmarks.To mitigate supply chain disruptions associated with various types of risks (uncertain economic cycles,uncertain consumer demands, and unpredictable natural andman-made disasters), many researchers have developed different strategies/models for managing supply chain risks. In this paper, we review primarily quantitative models that deal with supply chain risks. Also, we relate various supply chain risk management (SCRM) strategies examined in the literature with actual practices. The intent of this paper is threefold. First, we develop a unified framework for classifying SCRM articles. Second, we hope this review can serve as a practical guide for some researchers to navigate through the sea of research articles in this important area. Third, by highlighting the gap between theory and practice, we hope to motivate researchers to develop new models for mitigating supply chain disruptions.2. Supply managementTo gain cost advantage, many firms outsourced certain non-core functions so as to maintain a focus on their core competence (cf., Porter (1985)). Since the 1980s, we witnessed a sea change in which firms outsourced their supply chain operations including design, production, logistics, information services, etc. Essentially, supply management deal with five inter-related issues:1. supply network design,2. supplier relationship,3. supplier selection process (criteria and supplierselection),4. supplier order allocation,5. supply contract.3.Demand managementIn Section 2, we describe how manufacturers can use different supply management strategies to mitigate various supply chain operational risks However, these supply management strategies are ineffective when the underlying supply mechanism is inflexible. For instance, in the service industry or in the fashion goods manufacturing industry, the supply mechanism is inflexible because the capacity is usually fixed. When the supply capacity is fixed, many firms have attempted to use different demand management strategies so that they can manipulate uncertain demands dynamically so that the modified demand is better matched with the fixed supply.Due to space limitation, we are unable to review the dynamic pricing or clearance pricing literature. The reader is referred to Elmaghraby and Keskinocak (2003) for an extensive review of dynamic pricing models and clearance pricing models for selling a fixed number of units over a finite horizon. Also, we do not plan to review literature that deal with coordination of pricing and ordering decisions. The reader is referred to Yano and Gilbert (2004),Petruzzi and Dada (1999), Eliashberg and Steinberg (1993) for three comprehensive reviews in this area. Instead, we shall focus on articles that emphasize on the use of demand management strategies to‘‘shape’’ uncertain demand so that a firm can use an inflexible supply to meet the modified demand.4. Product managementTo compete for market share, many manufacturers expand their product lines. As reported in Quelch and Kenny (1984), the number of stock keeping units (SKUs) in consumer packaged goods has been increasing at a rate of 16% every year between 1985 and 1992. Marketing research shows that product variety is an effective strategy to increase increasing market share because it enables a firm to serve heterogeneous market segments and to satisfy consumer’s variety seeking behavior. However, while product variety may help a firm to increase market share and revenue, product variety can increase manufacturing cost due to an increasein manufacturing complexity. Moreover, product variety can increase inventory cost due to an increase in demand uncertainty. These twoconcerns have been illustrated in an empirical study conducted by MacDuffie et al. (1996). They show that the production and inventory costs tend to increase as product variety increases. Therefore, it is critical for a firm to determine an optimal product portfolio that maximizes the firm’s profit. The reader is referred to Ramdas (2003) for a comprehensive review of literature in the area of product variety.5. Information managementAs explained in Fisher (1997), most consumer products can be classified as fashion products or functional products. Basically, fashion products usually have shorter life cycles and higher levels of demand uncertainties than the functional products. Therefore, different information management strategies would be needed to manage for different typesof products especially in the presence of supply chain risks. For this reason, we shall classify the work in this section according to the product types: fashion products and functional products.6.Robust strategies for mitigating operational and disruption risksUpon examining the underlying assumptions of the models reviewed so far, it appears most of the quantitative models are designed for managing operational risks. Even though these quantitative models often provide cost effective solutions for managing operational risks, there do not address the issue of disruption risks in an explicit manner. Before we present some potential research ideas for managing supply chain disruption risk in the next section, we shall examine how disruptions risks are managed in practice and relate these practices to the models reviewed earlier. After reviewing some qualitative analyses presented in various risk management and SCRM articles, we can summarize the key findings as follows:1.Managers’attitude towards risks：Sharpira (1986) and March and Sharpira (1987) study managers’ attitude towards risks and they conclude that:(1)Managers are quite insensitive to estimates of the probabilities of possible outcomes.(2) Managers tend to focus on critical performance targets, which affect the way they manage risk.(3) Managers make a sharp distinction between taking risks and gambling.2.Managers’ attitude towards initiatives for managing supply chaindisruption risks.7. ConclusionsIn this paper, we have reviewed various quantitative models for managing supply chain risks. We found that these quantitative models are designed for managing operational risks primarily, not disruption risks. However, we argue that some of these strategies have been adopted by practitioners because these strategies can make a supply chain become more efficient in terms of handling operational risks and more resilient in terms of managing disruption risks. Since there are few supply chain management models for managing disruption risks, we would like to present six potential ideas for future research.1.Demand and supply process：Virtually, all models reviewed in this paper are based on the assumption that the demand or the supply process is stationary. To model various types of disruptions mathematically, one may need to extend the analysis to deal with non-stationary demand or supply process. For instance, one may consider modeling the demand or the supply process as a ‘‘jump’’ process to capture the characteristics of major disruptions.2.Objective function：The performance measures of the models reviewed in this paper are primarily based on the expected cost or profit. The expected cost or profit is an appropriate measure for evaluating different strategies for managing operational risks. When dealing with disruption risks that rarely happen, one may need to consider alternative objectives besides the expected cost/profit.3.Supply management strategies：When developing supply management strategies for managing disruption risks, both academics and practitioners suggest the idea of ‘‘back-up’’ suppliers.4.Demand management strategies: Among the demand management strategies presented in Section 3, it appears that dynamic pricing/ revenue management has great potential for managing disruption risks because a firm can deploy this strategy quickly after a disruption occurs. In addition, revenue management looks promising especially after successful implementations of different revenue management systems in the airline industry for managing operational risks.5. Product management strategies: When selling products on line, e-tailers can change their product assortments dynamically according to the supply and demand of different products. This idea can be extended to brick and mortar retailers for managing disruption risks.rmation management strategies: Among the information management strategies described in Section 6, we think the CPFR strategy is promising because it fosters a tighter coordination and stronger collaboration among supply chain partners.站在供应链风险管理的角度作者：Christopher S. Tang摘要：为了获得成本优势和抢占市场份额，很多企业采取了各种措施，比如外包生产制造和产品多样化生产。

需求链〔Supplychain〕什么是需求链需求链是指产品生产和流通过程中所涉及的原材料需求商、生产商、分销商、零售商以及最终消费者等成员通过与上游、下游成员的连接(linkage)组成的网络结构。

也即是由物料猎取、物料加工、并将成品送到用户手中这一过程所涉及的企业和企业部门组成的一个网络。

形象一点，我们能够把需求链描绘成一棵枝叶繁茂的大树：生产企业构成树根；独家代理商那么是主杆；分销商是树枝和树梢；满树的绿叶红花是最终用户；在根与主杆、枝与杆的一个个结点，蕴躲着一次次的流通，遍体相通的脉络便是信息治理系统。

需求链上各企业之间的关系与生物学中的食物链类似。

在“草一兔子一狼一狮子〞如此一个简单的食物链中〔为便于论述，假设在这一自然环境中只生存这四种生物〕，要是我们把兔子全部杀掉，那么草就会疯长起来，狼也会因兔子的灭尽而饿死，连最厉害的狮子也会因狼的死亡而慢慢饿死。

可见，食物链中的每一种生物之间是相互依存的，破坏食物链中的任何一种生物，势必导致这条食物链失往平衡，最终破坏人类赖以生存的生态环境。

同样道理，在需求链“企业A—企业B一企业C〞中，企业A是企业B的原材料需求商，企业C是企业B的产品销售商。

要是企业B无视了需求链中各要素的相互依存关系，而过分注重自身的内部开展，生产产品的能力不断提高，但要是企业A不能及时向他提供生产原材料，或者企业C的销售能力跟不上企业B产品生产能力的开展，那么我们能够得出如此的结论：企业B生产力的开展不适应这条需求链的整体效率。

注：“价值链〞，它与需求链是同一个瞧念。

还有提到的所谓全球运筹治理，实际上也跟需求链是相通的，所讲的范畴根基上一样。

需求链的特征从需求链的结构模型能够瞧出，需求链是一个网链结构，节点企业和节点企业之间是一种需求与需求关系。

需求链要紧具有以下特征：〔一〕复杂性因为需求链节点企业组成的跨度〔层次〕不同，需求链往往由多个、多类型甚至多国企业构成，因此需求链结构模式比一般单个企业的结构模式更为复杂。

学习资料一、名词解释1、供应链：围绕核心企业，通过对工作流，信息流，物料流，，资金流的协调与控制，从采购原材料开始，制成中间产品以及最终产品，最后由销售网路把产品送到消费者手中的将供应商、制造商、分销商、零售商，直至最终用户连成一个整体的功能网链结构。

2、供应链管理：供应链管理就是使供应链运作达到最优化，以最少的成本，通过协调供应链成员的业务流程，让供应链从采购开始，到满足最终客户的所有过程，包括工作流、信息流、物料流和资金流等均能高效率地操作，把合适的产品以合理的价格，及时、准确地送到消费者手上。

3、效率性供应链：主要体现在供应链的物料转换功能，即以最低的成本将原材料转化成零部件、半成品、产品，并完成在供应链中的运输、配送等活动。

4、响应性供应链：主要体现供应链对市场需求的响应功能，即把产品分配到满足用户需求的市场，对未知的需求作出快速反应等。

5、动态用户约束点策略：企业必须能够根据不同的用户的需求，既能按订单生产，按订单组装、包装，又能按备货方式生产。

这样的一种根据用户的不同需求对资源进行不同优化配置的策略成为动态用户约束点策略。

6、需求变异加速放大现象:当供应链各节点企业只根据来自其相邻的下级企业的需求信息作出生产或供给决策时，需求信息的不真实性会沿着供应链逆流而上，使订货量逐级放大，达到源头供应商时，其获得的需求信息和实际消费市场中的顾客需求信息发生了很大的偏差，需求变异将实际需求量变大了。

7、曲棍球棒现象：即在某一个固定的周期，前期销量很低，到期末销量会有一个突发性的增长，而且在连续的周期中，这种现象会周而复始，其需求曲线的形状类似于曲棍球棒。

8、双重边际效应：是供应链上下游企业为了谋求各自利益最大化，在独立决策的过程中确定的产品价格高于其生产边际成本的现象。

9、供应契约：是指通过合理设计契约，减少合作双方的机会主义行为，促进企业之间的紧密合作，确保有效完成双方的订单交付，保证产品质量，提高用户满意度，降低供应链成本，提高整条供应链的绩效及每一个成员企业的绩效。

供应链名词解释跟简答题供应链名词解释与简答题近年来，随着全球经济的发展和国际贸易的扩大，供应链管理成为企业成功的关键因素之一。

然而，供应链领域涉及到诸多专业术语和概念，对于初学者来说可能有些困惑。

本文将解释一些常见的供应链名词，并回答一些与供应链管理相关的简答题，以帮助读者更好地理解供应链管理的重要性和运作机制。

1. 供应链管理（Supply Chain Management，SCM）：供应链管理是指企业在生产和销售产品的过程中，协调和管理与供应商、制造商、批发商和零售商等合作伙伴之间的物流、信息和资金流动的活动。

通过有效的供应链管理，企业可以实现成本降低、增加利润、提高客户满意度和占据市场竞争优势等目标。

2. 供应商（Supplier）：供应商是指为企业提供物品、原材料、服务或其他资源的个人或组织。

供应商是供应链的起点，其提供的产品和服务的质量和可靠性将直接影响到整个供应链的运作效率和客户满意度。

3. 物流（Logistics）：物流是指完成产品从原材料采购到最终交付给客户所需的物质、信息和资金流动的过程。

物流包括货物的运输、仓储、包装、配送和库存管理等环节，其目标是实现货物的准时和准确交付，同时最大程度地降低相关成本。

4. 集成（Integration）：集成是指将供应链中各个环节的活动、信息和决策整合为一个协调的系统。

通过供应链集成，各个参与方可以实时共享信息、协同决策，并更好地响应市场、客户需求的变化。

5. 预测（Forecasting）：预测是指根据已有的数据、市场趋势和需求特征，对未来的需求进行估计和预测。

准确的预测可以帮助企业合理规划生产和供应链活动，避免库存积压或供应不足的情况。

6. 库存（Inventory）：库存是指企业储备的未来使用或销售的物质或产品。

合理管理库存可以降低成本，避免长时间库存滞销和缺货的情况，同时平衡供应和需求，提高供应链的灵活性和响应能力。

简答题：1. 为什么供应链管理对企业至关重要？供应链管理对企业至关重要，因为它可以帮助企业实现成本的降低、效率的提高和客户满意度的提升。

第一章导论简答题1.供应链：是围绕核心企业，通过工作流、信息流、物料流、资金流的协调与控制，从采购原材料开始，制成中间产品以及最终产品，最后由销售网络把产品送到消费者手中的供应商、制造商、分销商、零售商，直至最终用户连成一个整体的功能网链结构。

2.供应链管理：就是使供应链运作达到最优化，以最少的成本，通过协调供应链成员的业务流程，让供应链从采购开始，到满足最终顾客的所有过程，包括工作流、物料流、资金流和信息流等均能高效率地操作，把合适的产品以合理的价格，及时、准确地送到消费者手上。

3.供应链管理主要涉及五个领域：需求、计划、物流、供应、回流。

供应链管理的目标在于提高用户服务水平和降低总的交易成本，并且寻求两个目标之间的平衡。

供应链管理以同步化、集成化生产计划为指导；以各种技术为支持，尤其以Internet/Intranet 为依托；围绕供应、生产作业、物流、满足需求来实施；以信息共享为平台。

4.供应链管理与传统管理模式的区别。

①供应链管理把供应链中所有节点企业看做一个整体，供应链管理涵盖整个物流从供应商到最终用户的采购、制造、分销、零售等职能领域过程。

②供应链管理强调和依赖战略管理。

③供应链管理的关键之处是采用集成的思想和方法，而不是单个企业的各自为政或者是简单的业务衔接。

④供应链管理的本质是，通过与合作企业建立战略合作伙伴关系去实现高水平的客户服务，而不是仅仅通过传统的业务合同实现企业之间的往来。

5.有效用户响应与快速用户响应的区别。

有效用户响应与快速用户响应分别基于不同行业的策略研究。

有效用户响应是在（美国食品业）兴起的一种供应链策略。

其主要观点是：不断降低供应链的成本，通过企业间的密切合作而给用户更大的利益与更有效的响应。

快速响应则是在（美国纺织与服装行业）发展起来的。

其主要观点是：最大限度的减少从原材料到最终销售的运行时间与库存数量，以提高对于用户的快速响应性。

这两种策略各有侧重，有效用户响应侧重有降低成本，而快速响应则侧重于缩短时间。

名词解释:1.供应链：供应链是围绕核心企业，通过对信息流、物流、资金流的控制，从采购原材料开始，制成中间产品以及最终产品，最后由销售网络把产品送到消费者手中的将供应商、制造商、分销商、零售商、直到最终用户连成一个整体的功能网链结构。

2.供应链管理: 供应链管理就是使供应链运作达到最优化，以最少的成本，令供应链从采购开始，:到满足最终顾客的所有过程，包括工作流、实物流、资金流和信息流等均高效率地操作，把合适的产品、以合理的价格，及时准确地送到消费者手上。

3.主体企业: 是指在供应链管理中占主动地位，对供应链的业务起主导作用，参与或退出都会使供应链产生明显改变，在本行业中也具有较强实力和行业地位，或者是拥有决定性资源的节点企业。

4.供应契约：是指通过合理设计契约，减少合作双方的机会主义行为，促进企业之间的紧密合作，确保有效完成双方的订单交付，保证产品质量，提高用户满意度，降低供应链成本，提高整条供应链的绩效及每一个成员企业的绩效。

5.供应链合作关系：供需双方在一定时期内共享信息、共担风险、共同获利的一种战略性协议关系。

6.VMI(供应商管理库存): 是一种在制造商（用户）和供应商之间的合作性策略，以对双方来说都是最低的成本优化产品的可获性，在一个相互同意的目标框架下由供应商管理库存。

7.MC(大批量定制): 通过高度敏捷、柔性和集成的过程，为每一个客户提供独立设计的产品和服务。

8.BPR(企业业务流程重构): 即重新构造管理的流程和与其相匹配的管理信息系统。

它是“为在反映企业绩效的关键因素，如成本、质量、服务和交换速度等方面取得重大进展，而对企业整个活动过程所进行的根本性重新设计”。

简答题：1.集成化供应链管理实现的步骤：①基础建设②职能集成管理③内部集成化供应链管理④外部集成化供应链管理⑤集成化供应链动态联盟2.供应链企业间委托代理问题的特征：①供应链的企业间是一种“合作—竞争”的关系②供应链企业间的委托代理问题是多阶段动态特征③供应链企业间的委托代理是多任务委托代理④供应链企业间的委托代理是逆向选择和道德风险两类问题并存3.主体企业对供应链运作的影响：①组织结构调整中心②信息交换中心③物流集散的“调度中心”④响应周期的控制中心⑤文化中心⑥系统构建4.导致需求放大现象（长/牛鞭效应）的原因：①需求预测修正②产品定价销售策略导致订单规模变动性增强③大批量订购④补货供给期延长⑤配给和短缺之间的博弈5.缓解“需求变异放大”效应的方法：①提高供应链企业对需求信息的共享性②科学确定定价策略③提高运营管理水平，缩短提前期④提高供应能力的透明度6.供应契约的作用：①降低长鞭效应的影响②实现供应链系统的协调，消除双重边际效应③增强了供应链成员的合作关系7.评价准则（指标体系）的设置原则：①系统全面性原则②简明科学性原则③稳定可比性原则④灵活可操作性原则8.合作伙伴综合评价、选择的步骤：①分析市场竞争环境（需求、必要性）②建立合作伙伴选择目标③建立合作伙伴评价标准④成立评价小组⑤合作伙伴参与⑥评价合作伙伴⑦实施供应链合作关系9.物流管理战略内容分为4个层次：①全局性战略②结构性战略③功能性战略④基础性战略10.物流外包失败的根源：①抵制变化②害怕失去控制③缺乏合格的、专业的物流顾问④工作范围不明确11.VMI策略的关键措施主要体现在如下几个原则中：①合作精神（合作性原则）②使双方成本最小（互惠原则）③框架协议（目标一致性原则）④总体优化原则12.在供应链管理的环境下，企业的采购方式和传统的采购方式的不同点：①从为库存而采购到为订单而采购的转变②从采购管理向外部资源管理转变③从一般买卖关系向战略协作伙伴关系转变13.供应链绩效评价应遵循的原则：①应突出重点，要对关键绩效指标进行重点分析②应采用能反映供应链业务流程的绩效指标体系③评价指标要能反映整个供应链的运营情况，而不是仅仅反映单个节点企业的运营情况④应尽可能采用实时分析与评价的方法，要把绩效度量范围扩大到能反映供应链实时营运的信息上去，因为这要比仅做事后分析有价值得多⑤在衡量供应链绩效时，要采用能反映供应商、制造商及用户之间关系的绩效评价指标，把评价的对象扩大到供应链上的相关企业14.供应链运作参考模型（SCOR）提供涵盖整个供应链的绩效评价指标：①物流绩效②柔性与响应性③物流成本④资产管理15.实施VMI的方法：①建立顾客信息系统②建立销售网络管理系统③建立供应商与分销商（批发商）的合作框架协议④组织机构的变革16.供应链风险的特性①动态性②复杂性与多样性/层次性③传递性④此消彼长性17.选择合作伙伴时考虑的主要因素：①价格因素②质量因素③交货周期因素④交货可靠性因素⑤品种柔性因素⑥设计能力因素⑦特殊工艺能力因素⑧其他影响因素供应链题型:1.单选10*1 =102.多选10*2 =203.判断题20*1 =204.名词解释5*3 =15。

《供应链管理》复习题一、名称解释1、供应链 supply chain:生产及流通过程中，涉及将产品或服务提供给最终用户活动的上游与下游组织所形成的网链结构。

2、供应链管理;对供应链涉及的全部活动进行计划、组织、协调与控制。

3、业务外包:就是把主要精力放在企业的关键业务（企业核心竞争力）上，充分发挥其优势，同时与全球范围内的合适企业建立战略合作关系，企业中非核心业务由合作企业完成。

4、物流外包 logistics outsourcing:企业为了获得比单纯利用内部资源更多的竞争优势，将其部分或全部物流业务交由合作企业完成。

5、虚拟企业:将供应链网上为了完成共同目标、通力合作、并实现各自利益的这样一些厂家形象地看成是一个厂家，就是虚拟企业。

6、供应链合作关系：供应商与制造商之间，在一定时期内的共享信息、共担风险、共同获利的协议关系。

7、有效顾客响应（ECR）：以足顾客要求和最大限度降低物流过程费用为原则，能及时做出准确反应，使提供的物品供应或服务流程最佳化的一种供应链管理策略。

8、企业竞争力：就是企业和企业家设计、生产和销售产品与服务的能力，其产品和服务的价格和非价格的质量等特性比竞争对象具有更大的市场吸引力。

9、自动补货 automatic replenishment:基于计算机信息技术，快捷、准确地获取客户销售点的需求信息，预测未来商品需求，并据此持续补充库存的一种技术。

10、供应商管理库存 vendor managed inventory（VMI）:按照双方达成的协议，由供应链的上游企业根据下游企业的物料需求计划、销售信息和库存量，主动对下游企业的库存进行管理和控制的供应链库存管理方式。

11、连续补货计划 continuous replenishment program（CRP）:利用及时准确的销售时点信息确定已销售的商品数量，根据零售商或批发商的库存信息和预先规定的库存补充程序确定发货补充数量和配送时间的计划方法。

第二章习题答案一、名词解释1．供应链供应链是围绕核心企业，通过对信息流、物流、资金流的控制，从采购原材料开始，制成中间产品以及最终产品，最后由销售网络把产品送到消费者手中的将供应商、制造商、分销商、零售商、直到最终用户连成一个整体的功能网链结构。

2．供应链管理供应链管理是一种集成的管理思想和方法,它执行供应链中从供应商到最终用户的物流的计划和控制等职能.把供应链上的各个企业作为一个不可分割的整体，使供应链上各企业分担的采购、生产、分销和销售的职能成为一个协调发展的有机体。

3．VMIVMI是一种在用户和供应商之间的合作性策略,以对双方来说都是最低的成本优化产品的可获性，在一个相互同意的目标框架下由供应商管理库存，这样的目标框架被经常性监督和修正，以产生一种连续改进的环境。

4．JMIJMI是一种在VMI的基础上发展起来的上游企业和下游企业权利责任平衡和风险共担的库存管理模式。

5．QR快速反应是指通过供应链成员企业之间建立战略合作伙伴关系，利用EDI等信息技术，进行销售时点以及订货补充等经营信息的交换，用多频度、小数量配送方式连续补充商品，以实现缩短交货周期，减少库存,提高顾客服务水平和企业竞争力为目的的一种供应链物流管理方法。

6．ECR有效客户反应是供应链上各个企业以业务伙伴方式紧密合作，了解消费者需求,建立一个以消费者需求为基础和具有快速反应能力的系统。

二、填空题1．网链结构,用户,用户的用户2．快速响应市场3．稳定的供应链，动态的供应链4．平衡的供应链，倾斜的供应链5．有效性供应链6．反应性供应链7．供应链和供应链8．前馈的信息流,反馈的物料流及信息流9．企业内部供应链管理10．全球网络供应链管理11．计划,物流，供应，回流12．客户服务最优化,总库存最小化，总周期时间最短化,物流质量最优化13．物流14．信任和相互合作15．纵向，横向三、不定项选择题1．C 2．B 3．ABCD 4．B 5．ACDE 6．ABDE 7．ACDE 8．ABDE 9．C 10．ABCD四、简答题1．试举例比较传统物流管理与供应链物流管理的特点。

供应链翻译
供应链是指从原材料供应商到最终消费者之间的所有环节，包括采购、生产、物流和销售等各个环节的联系与协调。

随着全球化的发展，跨国公司的供应链管理越来越重要。

供应链的翻译是Supply Chain。

翻译供应链需要准确理解其含
义和相关概念，同时要考虑行业上的常用词汇和翻译规范。

供应链管理的目标是通过优化各个环节的协作，提高整体效率和客户满意度，降低成本和风险。

供应链中的关键环节包括供应商管理、生产计划、物流运输、库存控制和销售预测等。

这些环节紧密相连，相互影响。

供应链管理涉及到许多专业术语，如采购(Purchasing)、生产
计划(Production Planning)、销售预测(Sales Forecast)、物流管
理(Logistics Management)、库存控制(Inventory Control)等。

这
些术语需要根据具体情境进行恰当翻译。

在国际贸易中，供应链的翻译要考虑到不同国家和地区的文化差异。

比如，在中文中，供应链可能更多地关注于管理流程和协作，而在英文中，更强调了供应商和客户之间的关系和合作。

供应链的成功与否直接影响到企业的竞争力和市场地位。

因此，供应链翻译要准确传递相关信息，确保各环节之间的协作和沟通。

此外，供应链也是一个动态的概念，需要不断更新和调整，所以翻译中也要考虑到这一点。

总之，供应链的翻译是一个涉及多个专业领域的翻译工作。

准确理解其含义和概念，翻译出符合行业规范和文化差异的译文，对于企业的发展和国际贸易有着重要意义。