Lesson 10 Résumés (简历）
Key to Exercises
Practice 1
Answer the following questions according to the information given in the samples.
1. Sample 1 (clue: expected)
2. The present tense is used when listing the present job responsibilities.
3. The past tense is used when list the previous experience.
4. The writer uses verb form to list the skill in Sample 1 and the adjective form in Sample 2.
5. The first one wants the reader to notice his education since he has not graduated yet and has not much experience while the second one gives emphasis on the experience. Practice 2
Categorize the following information. Write O for Objective, B for Experience, C for Education and D for Special skills.
B 1. Summer Intern, Operations Research—Summer 2000, Defense Systems
and Electronics Group
B 2. My responsibilities at Edward International included invoicing, logging
deposits, resolving billing problems related to data entry and filing a monthly
report on the department.
A 3. A position in Foreign Trade Department, with opportunities for
advancement to management position in the department.
C 4. 2-year degree from Zhengzhou Technical College in office administration,
1999.
A 5. Seeking an International Sales Management position in Information
Technology where my extensive sales experience will be used to the full.
D 6. Office skills including operating English word processor and
microcomputer, taking shorthand 85 wpm.
C 7. B.A., Business Administration and Information Systems.
B 8. Collected and analyzed data using Excel.
A 9. To obtain a challenging position as a software engineer with an emphasis
on software design and development.
D 10. Have a good command of both spoken and written English. TOEFL: 623;
GRE:2213.
Practice 3
Read the following sentences and decide if they contain numbers as good details. If not, please revise them, adding more information if necessary.
1. I was responsible for writing and editing the newsletter, which was distributed to roughly 1,200 members.
2. My 10 years’ experience in human resources and related areas has taught me the value of good employees.
3. My solutions have saved my current employer over $23 million in running costs.
4. I am a self-motivated individual capable of managing teams of up to 30 people.
5. In my current role, I lead a team of six and report directly to the manager of the property services division.
6. I have overseen the increase of consumer retail channel sales by 56 percent.
7. I have developed excellent relationships with the staff of 200.
8. I have developed an ongoing future business plan and secured $40 million in both institutional and strategic financing.
9. My responsibilities include supervising and coaching 50 employees.
10. With my effort, profit margins increased by 15% last year.
Practice 4
Complete the following phrases with the proper forms of the verbs given.
1. Assist professors in planning, teaching, and record-keeping
2. Tutor students daily and taught one day per week
3. Coordinate with various staff for operational support activities of the company
4. Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors
5. Conducted company research and analyzed profiles
6. Gain valuable experience assisting customers with their confidential financial aid accounts
7. Initiate various promotion campaigns involving live music acts
8. Designed and scheduled advertisements for publication in local newspaper
9. Establish solid, positive, and productive work environment
10. Serve as lead analyst for Field Service and Marketing Support Systems.
Practice 5
Complete the résumé with the proper forms of the words or phrases given.
Practice 8
Identify the sentences with unparallel structure and revise them.
1. To decide on a career, students should think closely about their interests, hobbies,
and what they are skilled at.
Revised:To decide on a career, students should think closely about their interests, hobbies, and skills.
2. He is one of our most popular and effective members in the club. (Correct)
3. Tom’s job is to assist in the guidance of establishment and increasing a high-tech business in today’s competitive environment.
Revised: Tom’s job is to assist in the guidance of establishing and increasing a high-tech business in today’s competitive environment.
4. The applicant is an expert in online technology, strategy and managing Internet business.
Revised: The applicant is an expert in online technology, strategy, management of Internet business.
5. I know that the combination of my experience, education, and motivation will make me an asset to your marketing department. (Correct)
6. My job includes checking the inventory, initialing the orders, and calling the supplies. (Correct)
7. After thinking carefully and deliberation, I have decided to decline this opportunity.
Revised: After careful thought and deliberation, I have decided to decline this opportunity.
8. His assignments were well-written, well-supported, organized, and timely. (Correct)
9. As an Assistant Communications Director for ABC Company, I wrote articles for
the company website, managed contributing articles, and wrote and sent a weekly email newsletter to subscribers. (Correct)
10. I want to thank you for interviewing me and give me the opportunity to learn more about your company and its projects.
Revised: I want to thank you for interviewing me and giving me the opportunity to learn more about your company and its projects.
Practice 9
Complete the following sentences according to the Chinese in the parentheses, paying attention to the parallel structure.
1. Steven played a leading role in a ten-member team in planning and implementing promotions.
2. From June 2005 to September 2006, Maria’s duties are developing and maintaining relationship with customers.
3. The candidate should check the Internet for information about writing résumés and application letters, research the specific companies and prepare for the interviews.
4. Neatness, accuracy and freedom from typographical errors are essentials for résumés.
5. My work experience, familiarity with the equipment, and communication skills qualify
me to be an effective partner of the sales staff.
6. I can provide the innovative and competitive notion necessary to be part of your team.
7. I have worked for the last six years learning to use words more carefully and
effectively.
8. The course has taught me how to organize my ideas and how to revise.
9. Towards the end of the interview, the applicant should try to find time to summarize
the key accomplishments and to express enthusiasm for the job.
10. Remember to answer questions positively and confidently and back up your claim with specific examples.
《商务英语写作》教学大纲 一、课程性质、任务和基本要求 1．课程性质 《商务英语写作》是商务英语专业的专业核心课程，也是文秘、国贸等涉外专业的重要选修课程，旨在培养学生英语五项技能中的英语写作能力。此课程涵盖了商务英语基本写作类型、写作规、写作格式和写作方法，课程容与现实商务生活紧密结合，既提供各种实例，又设计了一体化的实训，训练学生用英语有条理地组织商务信息，起草规得体、条理清晰的商务文书，合理利用商务交流中的礼节和技巧，建立有效的商务沟通。 2．课程任务 开设本课程旨在使学生对商务情景中最常见和最常用的各种应用文的用途及格式有一个总的了解，使其不仅能熟悉商务文体的各种惯用英文表达法，而且能广泛增加有关商务知识，并在模拟及实景中运用这些知识进行商务交际。 3．基本要求： 充分利用教材中的商务材料以及老师所给的案例，并结合所学商务知识，与现实商务活动进行多种形式的联系，提高学生对各种商务写作材料的准确理解和把握。经过反复学习、模仿和套用，掌握商务应用文的书写规律和方法，逐渐学会撰写各类商务应用文，力求语言正确，表达得体，在实际操作中活学活用。 二、学时分配建议 本课程教学总时数为66课时，具体学时分配可参见下表。 学时分配建议表
三、教学目标： 1．课程能力目标： （1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书 （2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感信、祝贺信等常见社交类文书 （3）能够规地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书（4）能够比较规地撰写英语名片、简章、商品使用说明书、推销函等主要商务宣传文书 （5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。 2．课程知识目标 （1）掌握英文求职信、应聘信和个人简历的基本格式和主要容； （2）了解英文书信的基本格式和不同书信类型的写作特点；
商务英语写作复习题 1．建立业务关系的信函 ●信息来源（告知对方你是从何渠道了解到对方的） ●对你的公司做简单介绍（公司的业务范围，稍稍“宣传”一下你公司的 产品和服务。 ●写信的目的（你想与对方做什么生意，比如，想购买对方的产品，推 销你自己的产品，想与对方建立合资公司等）。 ●表达与对方合作和早日收到回复的愿望。 Sample Letter May 10, 2003 Dear Sirs, We have obtai ned the name and address of your corporation from the Commercial Counselor’s Office of your Embassy in our country, through whom we learned that you are the manufacturers and exporters of bamboo products. We are very pleased to communicate you for the possibility of trading together. We have been in business as importers of general merchandise since 1965 and can particularly boast of having vast and wide experience in the business line of bamboo products. Our bankers are Guarantee Trust bank, Holland, from whom you will be able to get any information you may require concerning our business character and financial standing. We should appreciate it if you would let us know your trade terms and forward us copy of your catalogue or helpful literature and your latest price list. We look forward to the pleasure of hearing from you soon. Yours faithfully 2．订购函 你公司准备向某公司订购一批产品。请你写一封订购信，其内容应
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摘要 商务英语应用文在外贸业务和商务活动中使用越来越广泛而频繁，它在互通商业信息，联系商业事务及促进贸易关系等方面起着重要作用。了解和掌握商务英语应用文写作对国际商务、外贸业务从业人员来说是非常重要的。商务写作的语言具有专业术语丰富性、商务文体多样性、缩略词常用性等特征。因此，商务英语写作需要坚持生动具体、内容完整、清楚简洁、有礼有节等原则。文章重点探讨了商务信函的写作技巧，即选用四部式结构（引言、详情、应答、结束语）、遵循语言原则、注意信函语气等，期望有助于商务写作能力的提高。 关键词：商务写作；商务信函；原则；方法 第2/13页 目录 摘要 (1) 目录 (2) 引言 (3) 1 商务英语写作概述 (3) 1.1 商务英语写作的种类 (3) 1.2 商务英语写作的语言特点 (3) 2 商务英语写作原则 (5) 2.1 生动具体 (5) 2.2 内容完整 (5) 2.3 准确无误 (5) 2.4 清楚简洁 (6) 2.5 有礼有节 (6) 3 商务英语写作基本策略 (6)
4 商务英语信函写作技巧 (7) 4.1 选用四部式结构 (7) 4.2 遵循语言原则 (8) 4.3 注意信函语气 (9) 结束语 (9) 致谢................................................................... 10 参考文献................................................. 错误！未定义书签。 第3/13页 商务英语的写作技巧 引言 随着对外开放的不断扩大和外贸体制改革的不断深化，特别是中国加入WTO后，我国的对外贸易取得较快的发展，国际商务和对外贸易活动日益频繁。对国际商务活动从业人员来说，英语能力是最基本的，也是最重要的。而商务英语应用文在外贸业务和商务活动中使用也越来越广泛而频繁，它在互通商业信息，联系商业事务及促进贸易关系等方面起着重要作用。了解和掌握商务英语应用文写作对国际商务、外贸业务从业人员来说是非常重要的。 众所周知，要写好商务英语应用文，首先要具有一定的英文写作水平与经济贸易知识[1]。其次，应熟悉和掌握各种应用文的写作格式和特点，特别是掌握商务英语的语汇、句型套语和谋篇布局的写作技巧[2]。除此之外，更要了解商务写作和一般性写作的区别，以及商务写作的原则[3]。经过反复地学习、模仿和套用商务英语应用文范例，才能掌握商务英语应用文的书写规律、要求与方法技巧，逐步学会写各类商务英语应用文。 1 商务英语写作概述 1.1 商务英语写作的种类 广义的应用文(Applied writings in broad sense)泛指一切应用文字，文体大致有别于记叙文、抒情文和论说文，界限不太明显；狭义的应用文(Applied writing in narrow sense)，主要指政府、机关、群众团体或企业法人间用于交往的文字，如公文(official documents)、函电(1etters or correspondences)等。而随着社会经济的发展，英语应用文的应用范围越来越广泛，以商业为主体的和为商务活动服务的各类实用文体都应包括在英语应用文范畴之内，例如，请柬、
架起涉外沟通的桥梁: 实用商务英语写作 Contents 目录 Part 1概述 (An Overview) 常用商务文件类型 ( Categories of Commonly Used Business Documents) Part 2 写作要点解析 1.公司概况(节选) (Corporate Overview) 2. 简历 (Resume/CV) 3. 会议纪要 (Minutes of Meeting/MOM) 4. 授权书 (LOA/POA) 5. 实习证明 (Certificate of Internship) 6. 招标邀请书(IFB)与投标函(Bid Cover Letter) 7. 感谢信 (Letter of Acknowledgement) 8. 电子邮件(E-mails) 附:银行保函 (Bank Guarantee) Part 3 练习题
Part 1 概述 (An Overview) 常用商务文件类型 (Commonly Used Business Documents) ●报告/说明类 ---Corporate Overview (公司概况) ---Prospectus (招股说明书) ---Resume/CV (简历) ---ITB (投标须知) ---Reports (报告,如,周报,月报,年报) ---Notice (通知) ---Request (请示) ●契约类 ---Contract (合同) ---Agreement (协议) ---Letter of Intent (意向书) ---M inutes of Meeting (会议纪要) ---Framework Agreement (框架协议) ---Memorandum of Understanding (MOU )备忘录 ●证明类 ---Power of Attorney (授权书) ---Letter of Authorization (授权书) ---Notarization (公证书) ---Certificate of internship (实习证明) ●商务信函类 (business letters ) ?日常生活方面 ---offer letter (录用函) ---letter of invitation (邀请函) ---letter of recommendation (推荐信)
Establishment of Correspondent Relationship Letter 1 (Letter from a Foreign Bank Suggesting the Establishment of Correspondent Relationship) We are a bank recently incorporated and established in the CCC Republic, wholly owned by citizens of the CCC Republic. We commenced our operation on Sept. 7, 1965 with a capital of US$ 10,000,000.00 fully paid. We have been receiving a number of requests from our customers to open irrevocable letters of credit or
to make remittances by mail and by cable in favour of beneficiaries in China. Until now we have been advising these transactions to you through our London correspondent, DEF Bank Ltd. , who has been acting as our reimbursing bank. Accordingly, it has long been our intention to establish direct correspondent relations with you in order to facilitate the handling of the above-mentioned transactions. Should this be agreeable to you, we will arrange for our Authorized Signatures and Telegraphic Test Key to be forwarded to you. We should be grateful if you would inform us too of the names of the banks to whom you would want us to remit the cover for our transactions, particularly for those expressed in Pound Sterling, U. S. dollars and Swiss francs. In order to acquaint you with the
Tone & Style in Business Writing Tone is the element in your writing which says something about the relationship you have with your reader/audience and the attitude you have towards the subject. The tone you adopt in your business communications is therefore very important. For example, in a business letter or spoken presentation, your tone will normally be respectful and cooperative. Your tone will reflect your position within the company. A respectful, uncertain tone is usually used with your superiors, a more commanding tone is used with your subordinates, while with your colleagues a more friendly, helpful tone is used. Style is the way you use words and expressions to achieve a certain effect or overall impression. Quite often, styles in writing can be seen as formal, neutral or informal.. Achieving a tone to suit the business audience Good readers in the business world know how to choose their words. The communication must achieve its aim or time and energy are wasted. If you want to be a good writer and speaker, good grammar and spelling are necessary but not enough. Your words must be chosen with care and tested for their suitability for each particular writing task. Good writers can write upwards, horizontal or downwards without offending their readers. They use the most suitable words for their position and particular business. The idea of tone is very important to the business communicator. Since readers can be insulted or offended not by the message but be the manner of expression, an otherwise perfect memo or letter could quite possibly cause a breakdown in communication. It is therefore important for you to be able to analyze your relationship with you readers(s) and then to choose the appropriate language and tone for your message. 2008 ITS Corporate Training 1
I Fashion Co.Ltd. 6 2 1 – 1 2 # Student’s Apartment Business College of Shanxi University Taiyuan City, Shanxi Province China 9 May 2011 Mr. Rabbit: Sales Manager Empire Typewriters 190C Happy Street New York America Dear Mr. Rabbit Re: Office Furniture Details Thank you for your letter of May 8. We are grateful to you for your interest in our office furniture. In reply to your inquiry in your last letter, we hereby send you our illustrated catalogue and price list with details as follows. 20 Solid Wood Desks @ RMB 1,000 RMB 20,000 20 Office Swivel Chairs @ RMB 300 RMB 6,000 20 Solid Wood Bookcases @ RBM 1500 RMB 30,000 RMB 56,000 Less 15℅ discount for payment within 30days RMB 8,400 TOTAL RMB 47,600 The above quoted price includes transportation and insurance. Please note that this quotation is subject to acceptance within three weeks, we can guarantee delivery five days of receipt of a firm order. We look forward to your order and long-term cooperation with you. Yours sincerely for I FASHION
教学 点 （函 授站 ）： 专 业： 年级： 学 号 ： 姓 名： 密 封 线 内 严 禁 答 题 试卷号： *********学院2015学年度第1学期 期末考试试卷 考试年级 13.14.15 专业 商务英语 科目 商务英语习作 出卷老师 ***** 商务英语写作 I. Complete the letters with the words given. Change the word forms where necessary. (10points) popular , inquiry, hire, volume, assign, instead of, recommend, cooperation, responsible, branch (1) Dear Sir Owing to the large increase in the ___1___ of our trade with this country, we have decided to open a(n) ____2____here,with Mr. Jackie Black as manager. The new branch will open on 1st July and from that date all orders and ___3____ should be sent to Mr. Black at the above address, ___4___to our London office. We take this opportunity to express our thanks for your ____5____ in the past. We hope the new arrangements will lead to even better results. Y ours faithfully (2) Dear Sir This letter is to ___6___ Tim Steven as an outstanding salesperson. I have known and worked with Tim for more than three years. He is a highly __7____ and creative individual. Form the day he came to work for us, he was a welcome member of our sales team. He willingly undertook any task___8___ to him, whether it involved direct sales or not, and his enthusiastic manner made him____9___with all our customers. I am sorry to lose Tim, but his educational plans call for him to move outside our city . I believe anyone who____10___ him will be truly fortunate. Y ours sincerely II. Choose the best answer for each question. (10 points) 11. After checking the goods against your invoice, we discovered a considerable shortage ______ number. A. of B. in C. for 12. As soon as we receive the signed form, we will add your name to the list of people _______ snow shoveling. A. requiring B. require C. required 13. The report is to be _______ to the Directors as soon as possible. A. prepared B. promoted C. presented 14. I am glad that I feel quite _______ for the position you advertised.
WRITING PART ONE You have received a fax from a customer who in the fax complained that he had received 100 green colour bicycles instead of 50 green and 50 blue colour bicycles. In order to solve the problem and find out the facts ,you write a short note to the warehouse. . Write a short note to Mr. Randy Simon ,who is in charge of delivering goods from warehouse. . Tell him about the claim. . Mention the date of delivery. . Ask for the duplicate invoice. . . Write 30-40 words on your Answer Sheet. PART TWO you work for Alla ,a shop which sells upmarket clothing. You are asked to find a way to increase the profits of your shop. Read the following figure showing the results of a survey of two upmarket specialty shops. Point A refers to your shop. Point B refers to Betty Fashion shop ,your main competitor, near your shop. . Use the figure to write a report (about 100- 120 words)recommending ways of improving the quality and pricing of your shop. . Write on your Answer Sheet. 写作部分参考答案(Sample for reference) PART ONE Dear Mr. Simon, A customer complained that he had received 100 green coloured bicycles instead of 50 green and 50 blue colour bicycles ,which had been shipped on 11th May. Could you please send me the immediate invoice under contract No. TXI 2- 1 in duplicate? PART TWO Both Betty Fashion Shop and our shop are in city centre ,therefore ,we have almost the same customers. But there exists a fact that customers are more likely to spend their money in Betty shop. After careful research ,we notice that ,although Betty shop has higher prices ,they also have more fashionable clothes. Compared with Betty Shop, our real prices are not high, but the comparative prices to fashion are high. Therefore ,if our shop decides to increase the profits, we`should purchase highly fashionable clothes ,at least as fashionable as Betty Shop ,with the prices lower than Betty Shop's. As .customers hate increasing prices ,it is better to do this gradually.
《商务英语写作》课程教学大纲 2006.3 第一部分大纲说明 一、课程的性质 “商务英语写作”是英语专业专科商务方向的限选课程。本课程4学分，课内学时72。 二、先修课要求(本课程与其它课程的衔接) “商务英语写作”课程的先修课是英语专业专科基础英语课程，和专业基础课“商务英语基础”和“商务交际英语”课程。 三、课程教学基本要求 本课程终结时，学生应达到如下要求： 1. 熟悉常用商务英语文体。 2．能熟练掌握英语书信等商务文件的写作格式。 3．能较熟练地运用英语商务书信中常用的表达方式。 4．能结合各种实际情况，撰写用词语气都能较清楚表达写作者意图的一般商业书信等商务文件。 四、教学目的 本课程的教学目的是培养学生掌握商务英语写作的基础知识，商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。 通过学习有关商务活动的实用语言材料和实际操练，学生应能独立撰写一般的英语商务函件（包括电子邮件）和简单的业务报告，意思表达清楚，用词比较准确，无重大语法错误。通过学习，学生应进一步提高基本的听、读、说、写、译的能力。 五、教学对象 “商务英语写作”课程的教学对象是英语专业专科学生。 第二部分学时分配
第三部分教学内容和教学要求 一、教学内容和安排 “商务英语写作”课程教学内容应包括商业书信等商务文件的写作基础知识，包括商函、电子邮件、业务报告和会议记录等的格式、文体、语气、常用词语和标点符号等；基本的商务文件类型的写作技能,如一般商业函件、求职信、证明信、查证信、社交信、电子邮件、业务报告、会议记录和通告等。 按照本课程的主要教学目的和学习内容，本课程拟选用由香港理工大学Graham T Bilbow教授编撰的《朗文致胜英文书信》（外语教学与研究出版社2001年出版）作为教材。该教材的主要教学内容是： 第一部分商业书信写作基础 教学要求：掌握商务书信的基本写作知识和写作要求。 第二部分商业书信写作 教学要求：各种商业书信的写法和形式、重要的表达形式，内容及格式等。 第1章查询信 教学要求：写作形式、内容和格式。写作句型。 第2章复查询信 教学要求：写作形式、内容和格式。写作句型。 第3章销售信 教学要求：写作形式、内容和格式。写作句型。 第4章订购信 教学要求：写作形式、内容和格式。写作句型。 第5章催款信 教学要求：写作形式、内容和格式。写作句型。 第6章付款信 教学要求：写作形式、内容和格式。写作句型。 第7章投诉信 教学要求：写作形式、内容和格式。写作句型。 第8章复投诉信 教学要求：写作形式、内容和格式。写作句型。 第9章求职信 教学要求：写作形式、内容和格式。写作句型。 第10章查证信 教学要求：写作形式、内容和格式。写作句型。 第11章证明信 教学要求：写作形式、内容和格式。写作句型。
商务书信开头和结尾常用句式 We received your letter of May15 in which you inquired about recent training programme conducted for our office personnel. 我们收到了你们5月15号的来信，信中你们询问我们办公室人员最近的培训计划。 We want to welcome you to the Hobby supplies family of satisfied customers. 我们欢迎你们成为对Hobby Supplies满意的客户的一员。 Thank you very much for your order of March 17, #209, which arrived today. 我们今天收到了你们3月17号的209号订单，非常感谢。 We were happy to receive your request to stock our Precision Watch Line. 我们很高兴收到你们对系列“精确手表”的垂询。 We were sorry to hear that our #209 bicycle did not meet your expectations. 很抱歉听说我们209号自行车没有令你们满意。 I’m the manager of … We’re one of the largest chains in the retail food industry with 432 stores and 45000 associates. 我是某公司的经理。我们是最大的零售食品店之一，拥有432个商店和45000名雇员。 I am writing to ask your help with an expensive problem faced by this company… 我写信想要求你们帮忙解决我们公司面临的一个重要问题…… A client of yours,XXX suggested that I contact you to request a favor. 我是你们的一个客户，XXX建议我和你们联系，请求帮助。 I am glad to confirm that… Further to our telephone conversation… 结尾用语： Your prompt reply is eagerly awaited. We look forward to hearing from you. We should appreciate your early reply. Thank you for your kind cooperation in the matter. We assure you of our careful attention to your interests at all times. 我方保证随时对你方利益给以足够的重视。 We hope to hear from you soon. Call me if you have questions. Thank you for answering our questions as soon as possible. Best wishes for the success of your book. If you wish any further information in this area, I shall be happy to cooperate with you. 询问信的常用句式 We shall be glad if you quote us your lowest price… If you can supply it at the same price as that.. 如果你能以和……同样的价格供应…… Please let us have information as to… We should appreciate it very much if you could… We are pleased to get in touch with you… I am writing to inquire about… We are a leading exporter of…and would like to establish business relations with you… We would like to know if you could… We would appreciate your paying…