商务英语写作复习题 1．建立业务关系的信函 ●信息来源（告知对方你是从何渠道了解到对方的） ●对你的公司做简单介绍（公司的业务范围，稍稍“宣传”一下你公司的 产品和服务。 ●写信的目的（你想与对方做什么生意，比如，想购买对方的产品，推 销你自己的产品，想与对方建立合资公司等）。 ●表达与对方合作和早日收到回复的愿望。 Sample Letter May 10, 2003 Dear Sirs, We have obtai ned the name and address of your corporation from the Commercial Counselor’s Office of your Embassy in our country, through whom we learned that you are the manufacturers and exporters of bamboo products. We are very pleased to communicate you for the possibility of trading together. We have been in business as importers of general merchandise since 1965 and can particularly boast of having vast and wide experience in the business line of bamboo products. Our bankers are Guarantee Trust bank, Holland, from whom you will be able to get any information you may require concerning our business character and financial standing. We should appreciate it if you would let us know your trade terms and forward us copy of your catalogue or helpful literature and your latest price list. We look forward to the pleasure of hearing from you soon. Yours faithfully 2．订购函 你公司准备向某公司订购一批产品。请你写一封订购信，其内容应
第一章商务信函写作概述 (An Overview of Business Letters) 随着当今国际贸易飞速发展，商务信函作为传递商业信息的主要手段发挥着重要的作用。专业的商务信函就像公司形象大使，给对方留下良好的第一印象，有助于打造成功的公司形象，加速业务的拓展。本章将针对商务信函的写作原则，写作技巧及正确格式加以详细阐述。 第一节商务信函的写作原则(Criteria for Business Letters) 商务英语写作区别于其他类型的英文写作。传统的英文写作格式灵活，写作者可以根据自己的喜好和写作习惯，选择复杂的句型结构和词语来表达自己的情感。但商务英语写作中，作者与读者之间是商务伙伴的关系，彼此通信的目的是为了促使双方愉快顺利地交易，因此写作时需要考虑到双方关系，内容必须兼顾目的与效率。成功的商务信函应该达到两个目的：1）收信者正确全面地理解写信人的意图；2）达到写信人的目的。为此，读者首先应了解商务英语写作必须遵循的“6C”原则，即：完整(completeness)，清楚(clarity), 具体(concreteness), 简洁(conciseness), 准确(correctness)和体谅(consideration)，使文章符合商务交往的语言特色。 1. 完整（Completeness） 完整性是指作者在写作过程中将对方所需的信息，资料等尽可能全面地提供给对方以期尽快得到对方的答复。如有信息疏漏，则会浪费彼此的时间再次沟通，延误办事效率。而且，有的信件如报价单实际上已是简单的成交合同，一经送达，对双方都有约束力。如果信息不完整，就会拖延成交时间，增加工作负担，严重的甚至引起不必要的纠纷。 2. 清楚（Clarity） 清楚性原则指读者在最短的时间内能够领会作者的意图，明确行事步骤。因此，作者在进行商务写作时，要考虑到目标读者的阅读能力，遣词造句力求做到简单明了，太多的大词，长难句不易于清楚地表达意图。清楚性在写作中体现在： 1) 选词（Word Choice） 初学写作的人一般认为词越难越正式越好，殊不知一份晦涩难懂的信件只会浪费对方时间，甚至对方因为看不懂而搁置一边，失去合作机会。因此商务写作 商务写作中模棱两可的表达会让读者产生误解，影响商务沟通。因此，信函措辞应尽量选用具体词汇，指代清楚。如：
1. Rewrite the following sentences to make them concise and effective. 1)The plant is successful in terms of production. The plant has high production. 2)We wish to acknowledge receipt of your letter of July 5. Please write to me before July 5. 3)We are informed that similar goods of American origin have been sold here at a level about 30% lower than you. Similar American original goods have been sold here at a level about 30% lower than yours. 4)He will fly to Germany next week for the purpose of meeting Mr. Stwartz in person. He will fly to Germany next week to meet Mr. Stwartz in person. 5)This product not only is welcome for its reasonable price, but also for its fine quality. This product is welcome for its reasonable price and fine quality. 2. Rewrite the following sentences according to the principle of correctness. 1)Your demand for a 5% discount off the order of the goods narrows our profit margin and we could not warrant it. Sorry,your demand for 5% discount off the order narrows our margin,and we could not warrant it. 2)If there are some problems with the bikes, you can return it back to us, even though over the warranty, we will change it without charge. If there are some problems with the bikes, you can return it back to though over the warranty, we will change it without charge. 3)We'll deliver you some trail order because of the satisfication of your price and quality. We'll deliver you some trail order because of the satisfaction of your price and quality. 4)As the market is declining, we recommend your immediate acceptance.
商务英语写作专题 Paper 1: Writing P ART ONE: Y ou are the Marketing Manager of the Dragon Carpet Company. Several of your sales staff have received complaints about the delay in the delivery of your company’s carpets. 1.Write a short note to Ms Mabel Feng, the General Manager of the company, to arrange a meeting with her about this problem. 2.Tell her that you would like to arrange a meeting with her as soon as possible. 3.Tell her what you want to discuss with her. 4.Suggest one way of overcoming delays in delivery. 5.Write 30-40 words.
P ART TWO: Y esterday Mr Wang, the General Manager of your company, received the following letter from a small leather factory in your district. He has now handed the letter to you, together with his comments (which he has written on the letter) NEW CO-OPERA TIVE LEA THER COMPANY 23 November Thank Mr Ho for his letter-we’re very happy, too Dear Mr Wang We are happy to report good sales of the new Language Translator (Model ZS 508). Our customers find these pocket machines very useful for translating words and phrases for a variety of purposes. The machines, however, are most popular of all among business people, and we are writing to inform you of numerous requests which they have made for the translators to include a number of common business terms. An excellent idea! A few customers from business and various other fields also ask if it is possible for Japanese, Arabic and Bahasa Malay/Indonesia to be added to the 4 languages in the translator. A special card can be fitted into next model to provide more language. Unfortunately, however, the translator is too heavy and large to put in a pocket and too small to put in a brief-case. A small leather case is now urgently required for the machine. The casing is very strong-a leather case would only add to price Finally, we are also happy to inform you that the electronic dictionaries have sold well, and I now wish to order a further 200 of these machines in addition to 300 language translators. Certainly I very much look forward to hearing from you. Yours sincerely Ho Tse Teng Write a letter (100-120 words), replying to Mr H on behalf of Mr Wang. Use the information in the letter from Mr Ho, together with Mr Wang’s comments.
商务英语公司简介填写模版 使用方法：按照括号中提示填写相应的英文即可。 模版A： Established in (成立年份), (公司英文名称) is a manufacturer (生产兼贸易，可用manufacturer and trader) specialized in the research, development and production of (公司主打产品). We are located in (公司所在城市), with convenient transportation access.All of our products comply with international quality standards and are greatly appreciated in a variety of different markets throughout the world. If you are interested in any of our products or would like to discuss a custom order, please feel free to contact us. We are looking forward to forming successful business relationships with new clients around the world in the near future. 对应中文翻译： ABC公司成立于XX年，专业生产XXX产品，集产品研发和生产于一体。我公司地处XX 市，交通便利。我司所有产品采用国际质量标准，产品远销海外，享誉海内外众多市场。 如果贵司对我们任一款产品有意或有订单意向，欢迎随时联系我们。我们期待与全球客户携手合作，共创未来。 模版B： Established in （成立年份）, （公司英文名称）is a professional manufacturer and exporter that is concerned with the design, development and production of(行业产品). We are located in (公司所在城市), with convenient transportation access.All of our products comply with international quality standards and are greatly appreciated in a variety of different markets throughout the world. We have over (员工人数) employees, boast an annual sales figure that exceeds USD (销售额) and currently export(出口比例) of our production worldwide. Our well-equipped facilities and excellent quality control throughout all stages of production enable us to guarantee total customer satisfaction. As a result of our high quality products and outstanding customer service, we have gained a global sales network reaching(主要出口国家). If you are interested in any of our products or would like to discuss a custom order, please feel free to contact us. We are looking forward to forming successful business relationships with new clients around the world in the near future. ABC公司成立于XX年，专业生产和出口XXX产品，集产品设计、研发和生产于一体。我公司地处XX市，交通便利。我司所有产品采用国际质量标准，产品远销海外，享誉海内外众多市场。
2013年3月份《商务英语写作》课程大作业 注意：请从以下五套题目中任选其一作答！ 题目一： Part I Translation (20%) Directions: Translate the following terms into Chinese. 1. bill of exchange 2. bill of lading 3. favorable balance of trade 4. exchange rate 5. absentee Part II Writing (80%) Section A Write a notice as required. (20%) 假如你是公司售后部的经理李强，根据下面要求写一个通知。 内容如下： 1）告知客户本公司售后部将搬到上海燕乔路410号，金融中心6层 2）2012年3月12号开始上班 3）部门的电子邮件和第567号邮政信箱地址不变 写作要求： 1) 正文字数不要超过80词。 2) 通知要有标题、发布日期和作者。 3) 语言要简洁、通顺，写作要符合通知格式。 Section B Write a business report based on the following situation. (60%) 写一封建议报告，建议正式长期雇用一位目前在你公司工作且试用期将满的销售员。内容包括四个部分： 1) 导言（Introduction）点明主要内容是销售经理让你调查他（她）在你公司试用期内的工作情况；
2) 调查结果（Findings）他（她）在你公司的业绩以及人格品德； 3) 结论（Conclusions）是对他（她）的工作感到满意； 4) 建议（Recommendations）正式雇用目前在你公司工作试用期将满的销售员。写作要求： 1）按照商务报告的格式进行写作，包括导言、调查结果、结论和建议。 2）内容要符合规范，对所给信息要加以扩充。 3）正文字数不少于150词。 作业具体要求： 1. 封面格式 封面名称：大连理工大学商务英语写作大作业，字体为宋体加黑，字号为小一； 姓名、奥鹏卡号、学习中心等字体为宋体，字号为小三号。 2. 文件名 大作业上交时文件名写法为：[姓名奥鹏卡号学习中心]（如：戴卫东3979浙江台州奥鹏学习中心[1]VIP）； 以附件形式上交离线作业（附件的大小限制在10M以内），选择已完成的作业（注意命名），点提交即可。如下图所示。 截止时间：2013年2月24日。 3. 正文格式 作业正文内容统一采用Times New Roman字体，字号为小四号，字数见每题具体要求。 注意：
Establishment of Correspondent Relationship Letter 1 (Letter from a Foreign Bank Suggesting the Establishment of Correspondent Relationship) We are a bank recently incorporated and established in the CCC Republic, wholly owned by citizens of the CCC Republic. We commenced our operation on Sept. 7, 1965 with a capital of US$ 10,000,000.00 fully paid. We have been receiving a number of requests from our customers to open irrevocable letters of credit or
to make remittances by mail and by cable in favour of beneficiaries in China. Until now we have been advising these transactions to you through our London correspondent, DEF Bank Ltd. , who has been acting as our reimbursing bank. Accordingly, it has long been our intention to establish direct correspondent relations with you in order to facilitate the handling of the above-mentioned transactions. Should this be agreeable to you, we will arrange for our Authorized Signatures and Telegraphic Test Key to be forwarded to you. We should be grateful if you would inform us too of the names of the banks to whom you would want us to remit the cover for our transactions, particularly for those expressed in Pound Sterling, U. S. dollars and Swiss francs. In order to acquaint you with the
商务英语（3）作业1 (Units 1-4) 本作业由四部分组成，第一部分：交际用语；第二部分：词汇语法；第三部分：阅读理解；第四部分：写作。建议在90分钟内完成本作业。写作部分要求写在给定的位置上。每次作业满分为100分。 一、交际用语（每题2分，共10分） 1-5题：阅读下面的小对话，选择恰当的答案。 1. ----Morning Maggie. Could you talk briefly about your career development? ----_________________. A. Good morning, Mr. Marx. I’m going to do a brief about my latest work and performance. B. Sure, Mr. Marx. Thanks for giving me this opportunity I started as a clerk in this company… C. Sorry, Mr. Marx, but I don’t like my boss at all. I think he is too serious and critical. 2. ----Kathy, I’d like you to meet Maggie Jacobs. ----_____________, Maggie. You’re doing a great job. A. I’m pleased to meet you B. It’s great to see you again C. I’m happy to meet you too 3. ----Good morning. ___________? ----Good morning! I need a check to send to my publisher in New York. A. What can I do for you, Madam B. What do you want to buy, Madam C. Why do you come here, Madam 4. ----What are they? _________ ? ----It’s a secret. But I’ll give you some hints, anyway. A. Is it a secret B. Can I have an idea about them C. Why do you keep it a secret 5. ----But ________ by SWOT? ----It stands for strengths, weaknesses, opportunities and threats. A. what do you mean B. how do you know
I Fashion Co.Ltd. 6 2 1 – 1 2 # Student’s Apartment Business College of Shanxi University Taiyuan City, Shanxi Province China 9 May 2011 Mr. Rabbit: Sales Manager Empire Typewriters 190C Happy Street New York America Dear Mr. Rabbit Re: Office Furniture Details Thank you for your letter of May 8. We are grateful to you for your interest in our office furniture. In reply to your inquiry in your last letter, we hereby send you our illustrated catalogue and price list with details as follows. 20 Solid Wood Desks @ RMB 1,000 RMB 20,000 20 Office Swivel Chairs @ RMB 300 RMB 6,000 20 Solid Wood Bookcases @ RBM 1500 RMB 30,000 RMB 56,000 Less 15℅ discount for payment within 30days RMB 8,400 TOTAL RMB 47,600 The above quoted price includes transportation and insurance. Please note that this quotation is subject to acceptance within three weeks, we can guarantee delivery five days of receipt of a firm order. We look forward to your order and long-term cooperation with you. Yours sincerely for I FASHION
(单选题)1: We thank you for your letter of May 27 and the _____ illustrated catalogue. A: sed B: enclosed C: give D: presentence 正确答案: B (单选题)2: By joint efforts we can _____ both friendship and business. A: increasing B: promote C: expant D: extent 正确答案: B (单选题)3: Your full cooperation in this respect will be highly____. A: appreciating B: appreciated C: thanking D: thanked 正确答案: B (单选题)4: Your L/C No.111 for ￡2000 issued by the Bank Ltd, Liverpool, has____. A: be arriving B: been arriving C: arrived D: thanked 正确答案: C (单选题)5: We thank you _____ for you cooperation. A: in advance B: in beforehand C: in progress D: in proceed 正确答案: A (单选题)6: This price is ____ of your 5% commission. A: includes B: covering C: inclusive D: including 正确答案: C (单选题)7: We acknowledged the receipt of your letter dated 26th September _____ connection ______ the above subject.
对外经济贸易大学远程教育学院 2011-2012学年第一学期 《商务英语写作》课程期末考试复习题 （答案供参考） 一．请你判断(40%) 请你仔细阅读本课程教材《商务英语写作》第4章和第5章，然后对以下两份简式报告的写作质量做出判断。 请你参照上述两章中的体例，采用该教材第61页上说明的标记方法（采用英语字母A, B, C和D来分别代表“错”、“差”、“对”和“对且好”），在所给填空处写下你的评分，然后就每份提出至少三个问题和修改意见。 1. (A Short Report) Report on a Place for Rest (Opening Conference Room) Dear Sir, We?d like to ask for your permission to open the conference room for all the staff to have a rest during lunch break. We would be appreciated for Necessary recreational facilities, such as cards and Chinese chess, etc. With a nice rest, we?d be more energetic in our work. Thanks for your consideration. All Staff 我认为这份报告得分为___C____（英语字母A, B, C和D中任选一个字母）如果你认为这份报告写得很好，没有需要修改的地方，请在这里打个对勾：________（也就是说，下面的题就不用做了）。 我发现这个报告至少有以下三个句子有一些问题（依次抄写你认为有问题的句子，然后在其下面写出你的简短评论和你的修改版）： We would be appreciated for Necessary recreational facilities, such as cards and Chinese chess, etc. Necessary 不需要大写直接将Necessary改为necessary. All Staff 落款应该是Yours faithfully, 2. (A Short Report) Dear Sir, In order to ease the pressure of work every day, we would like to have a better place for rest at noon. And here is our proposal: 1. Open some of the conference rooms from 12:00-13:00 for staff 2. Supply some appliance, such as newspapers, Chinese chess, and etc in the conference rooms for staff. We are looking forward to your approval. Yours sincerely,
商务书信开头和结尾常用句式 We received your letter of May15 in which you inquired about recent training programme conducted for our office personnel. 我们收到了你们5月15号的来信，信中你们询问我们办公室人员最近的培训计划。 We want to welcome you to the Hobby supplies family of satisfied customers. 我们欢迎你们成为对Hobby Supplies满意的客户的一员。 Thank you very much for your order of March 17, #209, which arrived today. 我们今天收到了你们3月17号的209号订单，非常感谢。 We were happy to receive your request to stock our Precision Watch Line. 我们很高兴收到你们对系列“精确手表”的垂询。 We were sorry to hear that our #209 bicycle did not meet your expectations. 很抱歉听说我们209号自行车没有令你们满意。 I’m the manager of … We’re one of the largest chains in the retail food industry with 432 stores and 45000 associates. 我是某公司的经理。我们是最大的零售食品店之一，拥有432个商店和45000名雇员。 I am writing to ask your help with an expensive problem faced by this company… 我写信想要求你们帮忙解决我们公司面临的一个重要问题…… A client of yours,XXX suggested that I contact you to request a favor. 我是你们的一个客户，XXX建议我和你们联系，请求帮助。 I am glad to confirm that… Further to our telephone conversation… 结尾用语： Your prompt reply is eagerly awaited. We look forward to hearing from you. We should appreciate your early reply. Thank you for your kind cooperation in the matter. We assure you of our careful attention to your interests at all times. 我方保证随时对你方利益给以足够的重视。 We hope to hear from you soon. Call me if you have questions. Thank you for answering our questions as soon as possible. Best wishes for the success of your book. If you wish any further information in this area, I shall be happy to cooperate with you. 询问信的常用句式 We shall be glad if you quote us your lowest price… If you can supply it at the same price as that.. 如果你能以和……同样的价格供应…… Please let us have information as to… We should appreciate it very much if you could… We are pleased to get in touch with you… I am writing to inquire about… We are a leading exporter of…and would like to establish business relations with you… We would like to know if you could… We would appreciate your paying…
第一种、介绍信 Letters of Introduction 实例之一： Dear Mr. / Ms., This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London fro m April 5 to mid April on business. We shall appreciate any help you can give Mr. Jones an d will always be happy to reciprocate. Yours faithfully 尊敬的先生/小姐， 现向您推荐我们的市场专家弗兰克·琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。 您诚挚的 实例之二： Dear Mr. / Ms, We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures a nd to make purchases of decorative fabrics for the coming season. We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need. Yours faithfully 尊敬的先生/小姐， 我们非常高兴向您介绍我们纺织部的进口经理王有先生。王先生将在你市度过三周，他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。如能介绍他给可靠的生产厂家，向他提供所需的任何帮助或建议，我们将不胜感谢。
《商务英语写作》 作业设计 课程名称商务英语写作 课程代码 04 授课专业、班级商务英语专业二年级 总学分 4 总学时64 2013年12月30日
《商务英语写作》学生作业方案 一、作业设计思路 1、作业目标： 《商务英语写作》课程根据涉外商务助理和外贸业务员两大岗位的工作任务设计教学项目，训练学生用英语有条理地组织商务信息，起草规范得体、条理清晰的商务文书，合理利用商务交流中的礼节和技巧，建立有效的商务沟通的能力。具体训练目标如下： （1）能够根据招聘广告并结合个人实际情况，熟练撰写英语求职信、应聘信、求职追踪信和个人简历等求职类文书 （2）能够运用商务交际中的礼节和技巧，撰写英语邀请函、感谢信、祝贺信等常见社交类文书 （3）能够规范地起草英语启示、通知、备忘录、商务报告、会议纪要等常用公务文书 （4）能够比较规范地撰写英语名片、简章、推销函等主要商务宣传文书 （5）能够正确、得体地处理询盘信、发盘信、还盘信、订单与合同等常规外贸商务函电。 2、作业的次数： 本课程分五个单元15个模块，以某大学毕业生从商务助理到外贸业务员的经历为中心，每个单元均采用项目化教学，采用课内课外双线并行的训练模式。 （1）本学期课堂作业： 课堂内完成与15个模块主题相关的课内写作项目，同时训练学生口头表达、团队协助等综合素质。 （2）本学期课外作业： 小项目作业5次，分别为学习规划及邀请函、通知、备忘录和名片等主题； 论坛作业3次，分别为电子邮件、会议纪要和学习反馈等，另要求在线讨论与答疑，次数不定。 （3）综合性大作业：4次，分别为来自企业具体情景下的求职信与个人简历、商务报告、销售函和询盘信。 3、作业项目来源： 作业来自于密切合作企业的实例，主要合作企业为湖州瑞丰纺织印染有限公司、湖州德马物流系统工程有限公司、湖州米皇羊绒制品有限公司、湖州三鑫纺
