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商务英语课堂——办好商务会议的十大注意事项

商务英语课堂——办好商务会议的十大注意事项
商务英语课堂——办好商务会议的十大注意事项

商务英语课堂:

办好商务会议的十大注意事项

尽管大家都知道开展商务会议很重要,但具体落实下来,让人走神和超时的会议还是“比比皆是”。不管参加会议的对象是谁,以下十条都值得谨记,有助于帮你开展一次成功的商务沟通会议。

1、决定会议目标(Determine the objective)并作好相应准备

一个清晰的目标会给会议定好方向和基调(set the tone and determine the direction properly)。这个目标是具体的(specific)也是可测的(measurable)——最好是可量化的。与此同时提前通知与会者(attendees)作好准备:如果你期望与他们来场头脑风暴(brainstorm),就得至少让他们知道要带着想法参会;你期望是一次学习型会议,至少通知他们会议时间并叮嘱带好纸笔。

2、决定是否有必要面对面开会

Ask yourself if a meeting is really necessary.

会议成本是很昂贵的,不光是支付员工工资上的花费,还包括因此而产生的机会成本——与会者可能因为你的安排而打乱半天的工作计划。有些会议完全可以通过邮件、电话,Skype 等方式替代——不一定非要把大家都聚在一起讨论一些无关痛痒的小事情。

3、邀请一些能作决定的人(invite decision-makers)

总有一个人或部门是会议目标落实的监督人(monitor)——把TA邀请进来。如果实在不行,TA的下属(subordinate)也可以:作为上级(supervisor)的代表或者至少作好会议笔记(take notes)并在之后向上级汇报(report)。

4、按例会的方式处理例会

诸如跟下属碰碰头(touch base with employees)或者交流一下进度报告(status report)的会议一般就控制在15分钟以内。

5、安排好会议作息(Schedule strategically)

避免周一早晨(或者任何工作时段的开始)、周五下午(或者任何工作时段的结束)开会——让自己和同事都舒服一点的安排总是更合适的。

6、设定与会时间长度and stick to it:

超时的会议总是让与会者失去耐心和关注重点(to cause attendees to lose patience and focus)。最有产出的会议总是开始和结束都很准时(start on time and end on time)的会议。

7、制定好会议议程(prioritize the agenda):

别把最重要的说在最后面,也别说些无关紧要的话题。你要考虑到因为工作关系有些人是可能提前离会的——Make sure you have accomplished your goals related to them before they leave(在他们离场前确保已经交待清楚了与他们相关的会议目标)。

8、遵守会议议程(stick to the agenda):

开会前给确认与会的每人发一张agenda,里边有例行的程序包括从apologies到action,哪些人因有事缺席到规划下次会议前应完成的事项,程序完整且按其严格执行。虽然人是灵活的、可以对一些特殊情况随机应变,但提前制定会议议程的目的就是为了第一防止所有情况都成为特殊情况,第二使会议内容更有条理、也方便日后回顾并整理成档案查询。当然我们可能也都确实遇到过有些同事喜欢岔开话题(sometimes just for atmospheric relaxation)的情况,这时候会议组织者要做的就是适时地step in and suggest that they talk after the meeting or schedule a separate discussion。

9、用讲故事的方式传递概念(Deliver concepts through stories):特别是对一些难理解的模型(especially models that are difficult to understand)最好采用此方式。

10、有一个清晰的结尾(to wrap it up clearly):“重申“会议决定、截止日期(reiterate decisions and deadlines),阐明所须的后续行动(clarify follow-up actions required)。

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04019商务英语写作重点

名词解释 写作目的(writing purpose) 受众/读者(audience) 构思过程(thought process) 演绎式组织模式(deductive organizational patterns) 归纳式组织模式(inductive organizational patterns) 直接组织模式(direct organizational patterns) 间接组织模式(indirect organizational patterns) 写作修改的3个步骤(three distinct stages of revision: adding on; moving around; cutting out) 管理沟通(managerial communication) 组织沟通(organizational communication) 人际关系与团队建设(human relationships and team building) 销售沟通(sales communication) 商务文件(business documentation) 国际交流(跨文化交际)(international communication/ intercultural communication) 表达式写作(expressive writing) 沟通式写作(communicative writing) 简洁风格(clarity) 简易风格(the plain style) 简明风格(concision)

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