商务英语中的电话会议该怎么说，把实用句
式记住了！
打电话前先做好准备。
如果你是新手，不怎么熟悉电话工具，打电话前一定要充分学习电话软件的特点，各个功能键的用法，做个test call, 防止正式电话会议中出洋相。
拟好agenda列表，事前模拟。
如果你是职场新人，打conference call前一定要打好草稿，列出预期要讲的bulletin points，并学会设想对方可能问到的问题，提前在脑子里过一遍。
如果是audio conference call, 当你不发言的时候，记得按mute键，这样显得更专业，并且让你专注于听别人正在讲什么。
如果是video conference call，请保持职场仪态。认真倾听，
适当点头，显示你有认真参与其中。
使用商务语言，简洁明了。电话会议最重要的目的是交流工作，所以要切忌使用深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍
1.Introduction
开头寒暄
首先就是介绍自己，以及一起参与电话会议的人员。当然啦，如果还有其他对方不熟悉的人员也在电话会议中，也要介绍。比如：
Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.
Marty你好，我是Microdot科技公司的Larry，现在和我一起的还有Jimmy Wayne, Susan Francis, and Lou Denver（暂停，留一些时间双方打个招呼）。参加此次电话会议的，还有洛杉矶的首席财务官James Fitzpatrick.
2.Get to the Point
切入正题
然后直接切入主题，大致介绍下此次电话会议的主要内容，以及你希望达成的效果。比如这样：
Okay. So we want to come up with a strategy for the Cutlas Software buy out. We need to iron out how we're going to handle transferring the money and drawing up the contracts. Our legal team needs to coordinate with our financial officers, and then I need to sign the paperwork. This is going to be a team effort for all of us on the call.
好了。现在我们一起来讨论下Cutlas软件公司并购策略。我们先要弄清楚如何汇款，合同如何草拟。我们的法务部门需要和财务人员合作，我还要签署一些法律文件。这需要在座所有人的共同努力。
3.Plan Speaking Order Ahead of Time
事前定好发言顺序
计划好每个人的发言顺序。提前发送电子邮件，告知一下大家顺序，这样开会的时候，就不会出什么差错了。这样一方面能防止突然冷场（avoid dead air），不小心越过谁谁谁。
Let's get started with our Legal Counsel, Susan Francis. She's been working on the buy out contract for the past month. Susan, what can you tell us....
先由我们的法务顾问Susan Francis先发言吧。过去一个月来，她一直在跟进此次并购合同事宜。Susan,你来讲讲吧。
[allow conversation]
Susan发言
Thanks, Susan. The next speaker on our agenda is from our financial services department, James Fitzpatrick. James, tell us what the banks want from us...
谢谢Susan，按照议程，下面由首席财务官James Fitzpatrick 发言。James, 跟我们说说银行需要我们这边做什么工作吧。
[allow conversation]
James发言
So that's all for legal and financial. I'm going to say a few words about where Microdot Technology is headed...
以上就是法务和财务部的发言。下面我就简单说说Microdot
科技未来的发展方向……
4.Steer Discussion Successfully
引导话题走向
的确，你已经制定好大体的发言顺序了。
但是，一旦对话展开，可能就不受你控制了。那么，如何有礼貌地引导对话方向非常重要（shape the flow of the conversation in a polite way）。一种办法就是认同前一个人的论点，然后将对话引入其他方向，这样比较自然。
比如：
Susan, can you hold off on that for just a minute? Lou is going to bring that up.
Susan，你能先停一分钟吗？Lou正好要说说那件事。
James, that's a valid point, but let's take it offline after the meeting.
James，你说的这点的确存在，但我们还是电话会议之后具体聊吧。
These are all good ideas we're throwing out, but we need to focus on the main goal.
这些都是非常棒的想法，但是我们需要聚焦在主要目标上。
Lou, we can save that for the presentation we're giving the shareholders next week.
Lou，这个可以留到下周给股东所作的展示会上再说。
That's a fair point. But we don't need to worry about Cutlas. It's the shareholders' issue.
这个观点很有意思。但是我们不需要担心Cutlas，这是董事会需要操心的事儿。
5.Give a Summary of the Call
总结电话会议内容
电话会议临近结束的时候，要总结下此次会议达成的目标，特别要强调通过电话会议，大家离目标如何更进一步。并且记得列出未来的目标。
并且给出下一次会议的明确时间（Give a tentative date for when you'll meet again）。并谢谢大家抽出时间参加电话会议。
比如：
Alright, nice call everyone. We decided to rewrite the contract, so Susan, please get started on that ASAP. And with the banks, we're
going to take a step back and use our own capital to buy out the 8% share remaining with Cutlas Software. Susan, please get those financial records to the shareholders today. We'll meet again when the contract gets finalized. Thanks, guys. Talk to you soon.
好了，今天通话非常愉快。我们已经重新草拟合同了。所以，Susan，麻烦你尽快着手做吧。至于银行方面，我们要退一步，用我们的自有资金买下cutlas8%的股份。Susan,还要麻烦你把我们的财务记录今天交给董事会。合同一旦拟定，我们再碰一次面。谢谢大家，过一段时间再联系。
电话会议常用经典句式
1.寒暄语如何说?
商务中的开场白不需要太多花边功夫，只需要简要介绍自己就好。下面这些就是常用句式。
Are we all on? 大家都在吗？
Can I ask that we all state our names, please? 我们大家先说下各自名字吧。
I’m here. It’s [your name] in [your city]. 我在线哦。我是来自（某某城市）的（某某）。
Can everybody hear me? 大家都能听到我的声音吗？
2.如何谈论自己观点？
到了某个阶段的时候，别人可能也会要要求你表达自己观点。那么要如何组织语言，让大家感兴趣听你说的话呢？
秘诀就是：用轻松的方式介绍自己，不要一板一眼，学会自然放松，参会人会比较舒服。
Today I’m here to talk to you about…今天主要谈谈……
I’m delighted to be here today to tell you about…今天很高兴
告诉大家
Today I would like to outline our plans for…今天我们就要框定计划
Firstly I’ll talk about…/ I’ll start with some general information on…首先来说说……
Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you…
大家好，我是XX，我知道大家都是大忙人，下面就长话短说，不用占用大家太长时间。
Then I will look at…/ then we’ll go over…然后，我们再看看……
And finally we’ll look at…/ To conclude we’ll touch on…最后，来谈谈……
I will be glad to answer any questions that you may have. 如果你们有什么问题，请尽快提问。
3.如何在电话会议中成为积极参与者？
在电话会议中，如果你积极融入其中，肯定要发表自己的想法，或对别人想法加以补充，或反驳。那么，下面这些句式教你如何有礼貌地表达自己观点！
A: 如何有礼貌打断别人说话？
Sorry, I interrupted you. You were saying…? 对不起，打扰你一下。你是说……
Please go on…请继续
After you…你先说
I’m sorry, but could you speak up a little? 对不起，你能说得再详细点吗？
I didn’t quite hear that, sorry, can you say that again? 我没怎么听清楚，你能再说一遍吗？
I didn’t catch that last bit. Can you say it again please? 最后一点我没听清。能再说一遍吗？
B: 你有一些问题，如何表达？
Am I to understand that…我能……这样理解吗？
Sorry, but just to clarify…对不起，我只是想澄清下……
So, what we’re saying is…所以，我们现在的意思是……
C: 赞同别人想法，怎么说？
That’s an excellent point [person’s name], I totally agree with you on that.
XX，你的观点很棒，我完全同意。
Okay, I think we are all on the same page here…好了，我想大家的想法都统一了。
Yes, I get what you’re saying…是的，我明白你的意思
D: 不赞同别人，如何反驳？
I’m sorry but I think you may have that slightly wrong…不好意思，但我觉得你讲的有点问题。
From our perspective, it’s a little different. Let me explain. 从我们这边来看，情况可能不一样，下面我们来解释下。
Well, yes and no—can I tell you how we see it? 嗯，我们既赞成，也不赞成，我能具体讲讲我们的想法吗？
Conversation 1 meeting A: we need to discuss our work plan for next year. Miss Tang, did you prepare a list of action items? B: yes. Does everyone have a copy? It’s only a draft, so I would appreciate any feedback before I forward it to the other departments. A: I see that expanding our product line tops the list of priorities. Although product development is important, I also think we need to find ways of upgrading our distribution network. B: I’ve asked the marketing department to follow up on that. I intend to incorporate some of their suggestions into the work plan before we submit the final report A: we should also brainstorm with folks in advertising to make sure that our target audience is getting the message. B: we’ll have to be careful about how we present our ideas. Those creative types can be awfully sensitive! A: I’ll speak with the assistant director in the
导语：会议的重要性是根据内容来定的，那么会议的总结怎么写，以下为大家介绍会议总结英文模板，欢迎大家阅读参考! 总结会议 Concluding a Business Meeting Action公司第三季会议在各部门负责人一一报告，以及与会者热烈讨论之后，即将落幕。会议主持人Jennifer，此时再度上台，为会议做个总结。 That wraps up the last item on the agenda. Before we close, are there any questions? Fine. In summary, I think we agree that this quarter's domestic sales figures show a marked trend in microwave sales. Sam, I'd like you to follow up on that, please. Let's see where this is heading. Jane, thank you for the prehensive PR status report. I understand there are still a few problems to be worked out, but we all trust in your ability. Ladies and gentlemen, the new design is satisfactory. Let's keep Action ahead of the game. Finally, I appreciate your ments and suggestions about the Canadian sales outlook. This is our first opportunity to promote our products in North America, so we certainly want to cover every detail. Well, then, that covers everything. I make a motion to close the third quarterly meeting of Action Appliances. Is there a second? 短语解说 wrap up 完成；结束 这是个口语用法，意同"conclude"、"finish"和"close"。主词可以是人或物。 I'd like to quickly wrap up this meeting, so we can go home. 我想赶快把这个会议结束，那我们就可以回家。 marked trend 明显的趋势 "marked"是过去分词当形容词，有‘醒目的、明显的’意思；"trend"是指事物或社会现象变动的趋势。 Judging from the graph, you can see a marked trend upward on the Japanese stock exchange. 依照这张图表，你们可以看出日本股市明显地上涨。 follow up on (something) 进一步了解 "follow"原是「跟随」的意思；这个词组是指注意某事发展，并进一步深入地了解它。介系词"on"之后所跟的名词词组即代表需要了解的事。 We can take care of that problem when we follow up. 等我们更进一步地了解问题后，就容易解决了。
商务英语课堂：如何举办商务会议 尽管大家都知道开展商务会议很重要，但具体落实下来，让人走神和超时的会议还是“比比皆是”。不管参加会议的对象是谁，以下十条都值得谨记，有助于帮你开展一次成功的商务沟通会议。 对商务英语感兴趣的童鞋，分享你们点视频课堂。： 听课地址：https://www.doczj.com/doc/1514439667.html,/sessionhalll.html?uid=sophie 里面有一些商务课，老师是外教，内容关于高效商务沟通、战略员工管理、实战市场管理、办公室英语等等，相信对你们有帮助。注册账号后可免费听3节。近期想报班提高商务英语水平的，也可以了解下这家培训机构：乐知英语，学员中有很多企业和商务人士。 言归正传，如何办好商务会议，以下是会议流程以及一些值得注意的事情。 1、决定会议目标（Determine the objective）并作好相应准备 一个清晰的目标会给会议定好方向和基调（set the tone and determine the direction properly）。这个目标是具体的（specific）也是可测的（measurable）——最好是可量化的。与此同时提前通知与会者（attendees）作好准备：如果你期望与他们来场头脑风暴（brainstorm）,就得至少让他们知道要带着想法参会；你期望是一次学习型会议，至少通知他们会议时间并叮嘱带好纸笔。
2、决定是否有必要面对面开会 Ask yourself if a meeting is really necessary. 会议成本是很昂贵的，不光是支付员工工资上的花费，还包括因此而产生的机会成本——与会者可能因为你的安排而打乱半天的工作计划。有些会议完全可以通过邮件、电话，Skype 等方式替代——不一定非要把大家都聚在一起讨论一些无关痛痒的小事情。 3、邀请一些能作决定的人（invite decision-makers） 总有一个人或部门是会议目标落实的监督人（monitor）——把TA邀请进来。如果实在不行，TA的下属（subordinate）也可以：作为上级（supervisor）的代表或者至少作好会议笔记（take notes）并在之后向上级汇报（report）。 4、按例会的方式处理例会 诸如跟下属碰碰头（touch base with employees）或者交流一下进度报告（status report）的会议一般就控制在15分钟以内。 5、安排好会议作息（Schedule strategically） 避免周一早晨（或者任何工作时段的开始）、周五下午（或者任何工作时段的结束）开会——让自己和同事都舒服一点的安排总是更合适的。 6、设定与会时间长度and stick to it： 超时的会议总是让与会者失去耐心和关注重点（to cause attendees to lose patience and focus）。最有产出的会议总是开始和结束都很准时（start on time and end on time）的会议。 7、制定好会议议程（prioritize the agenda）： 别把最重要的说在最后面，也别说些无关紧要的话题。你要考虑到因为工作关系有些人是可能提前离会的——Make sure you have accomplished your goals related to them before they leave（在他们离场前确保已经交待清楚了与他们相关的会议目标）。 8、遵守会议议程（stick to the agenda）: 开会前给确认与会的每人发一张agenda，里边有例行的程序包括从apologies到action，哪些人因有事缺席到规划下次会议前应完成的事项，程序完整且按其严格执行。虽然人是灵活的、可以对一些特殊情况随机应变，但提前制定会议议程的目的就是为了第一防止所有情况都成为特殊情况，第二使会议内容更有条理、也方便日后回顾并整理成档案查询。当然我们可能也都确实遇到过有些同事喜欢岔开话题（sometimes just for atmospheric relaxation）的情况，这时候会议组织者要做的就是适时地step in and suggest that they talk after the meeting or schedule a separate discussion。 9、用讲故事的方式传递概念（Deliver concepts through stories）：特别是对一些难理解的模型（especially models that are difficult to understand）最好采用此方式。 10、有一个清晰的结尾（to wrap it up clearly）：“重申“会议决定、截止日期（reiterate decisions and deadlines）,阐明所须的后续行动（clarify follow-up actions required）。
A:we need to discuss our work plan for next year. Miss Tang, did you prepare a list of action items? B: yes. Does everyone have a copy? It ’ s only a draft, so I would appreciate any feedback before I forward it to the other departments. A: I see that expanding our product line tops the list of priorities. Although product development is important, I also think we need to find ways of upgrading our distribution network. B: I ’ ve asked the marketing department to follow up on that. I intend to incorporate some of their suggestions into the work plan before we submit the final report A: we should also brainstorm with folks in advertising to make sure that our target audience is getting the message. B:we ’ll have to be careful about how we present our ideas. Those creative types can be awfully sensitive! A: I ’ ll speak with the assistant director advertising department.We have a good in the working
打电话常用英语句型 情况一: 打电话的人找的是你自己 Is Daisy there? Daisy 在吗? Speaking. 我就是，说吧。 That's me. 我就是。 This is Daisy. 我就是Daisy. This is she. 我就是。(注: 男的用This is he.) You're speaking/talking to her. 你正在跟她说话。 情况二: 要找的人不在 May I speak to Mr. Gates? 请问Gates 先生在吗? He's out. 他出去了。 He's not here right now. 他现在不在这里。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。 He's just stepped out. 他刚好出去了。 情况三: 要找的人不在, 问对方是否要留言 Can I talk to Mark? 我可以跟Mark 讲话吗? He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况四: 打电话的人问他要找的人何时回来 Do you know when he will be back? 你知道他什么时候会回来吗? I'm sorry. I don't know. 抱歉, 我不知道。 I have no idea. 我不知道。 He should be back in 20 minutes. 他应该二十分钟内会回来。 情况五: 打电话的人问他要找的人在哪里 Do you have any idea where he is? 你知道他在哪里吗? Sorry. I don't know. 抱歉, 我不知道。
商务英语之订单最常用句子 我们想订你们的货，今天会寄上正式的订单。 1. We'd like to order your products. We'll send our official order today. 你是否收到了我们订电话机的订单？ 2. Did you get our order for your telephones? 我们发现贵公司的订单最近逐渐减少了，对吗？ 3. We've noticed that your orders have been falling off lately, haven't you? 那是因为我们转向成衣生意的缘故。 4. That's because we have switched to made-up goods market. 目前有什么我可以代您订购的吗？ 5. Is there anything I can book for you now? 现在我们能向你订购的只有棉织品。 6. What we can order from you right now are cotton goods. 你可以告诉我货名和数量吗？ 7. Can you let me have the name and quantities? 除非你方三月订货，否则我们无法6月送货。 8. Unless you order in March, we won't be able to deliver in June. 我准备向你们订货，但是唯一的条件是，货物只限卖给芬兰的公司。
9. I'm ready to place an order with you, but only one condition is that the goods are confined to Finland. 前寄样品必须在8月底以前到达伦敦，否则所订货物都将无效。 10. Advanced samples must arrive in London before the end of August; otherwise the goods are useless. 我们可以修改一下29734号订单吗？ 11. Can we make a change on order No. 29734? 我们想增加99725号订单上AR-26的数量。 12. We want to increase the number of AR-26s on order No. 99725. 商务旅行必备48句经典句型 1 Do I have to make a reconfirmation? 我还要再确认吗? 2 Is there any earlier one? 3 Could you tell me my reservation number, please? 请你告诉我我的预订号码好吗? 4 Can I get a seat for today's 7:00 a.m train? 我可以买今天上午7点的火车票吗? 5 Could you change my flight date from London to Tokyo? 请你更改一下从伦敦到东京的班机日期好吗? 6 Is there any discount for the USA Railpass?
商务英语写作 商务会议常用英语表达 1.Are we all set? 我们完事儿了吗? A: Are we all set? B: I have one more question. A:我们完事儿了吗? B:我还有一个问题。 2.Get involved and contribute 积极参与和贡献 A: Everyone needs to get involved and contribute during the discussion. B: We will try our best. A:大家在讨论过程中要积极参与啊。 B:我们将会尽最大努力。 3.Get started 开始开会 A: Okay. Now we got everybody. Let’s get started. B: Let’s start with the agenda. A:好了,大家都到齐了,我们开始开会吧。 B:那就先讨论一下议程。
4.Jump in 插入、插话 A: If you have any questions, jump right in. B: I will. A:有问题的话,尽管插进来。 B:我会的。 5.Kick off 启动 A: This meeting was to kick off the program. B: How did the meeting go? A: Pretty well. I think we got a good start. A:这是个项目启动的会议。 B:会议开得怎么样? A:挺好,我想我们有个不错的开始。 1.Round up everyone 召集大家 A: Do we have everybody? B: No, we’re still missing a few guys. A: Go and round them up. B: Okay. A:大家都到齐了吗? B:还没有,还缺几个人。 A:去把他们叫来吧。 B:好的。 2.Short notice 晚接到通知
商务英语对话：与老外打电话完整对话（一） A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好，我是Mary。 B: Hello, I’d like to speak to Mr. Hunter, please. 你好，我想找Hunter先生。 A: May I ask who is calling, please? 请问您是哪位？ B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood. A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢，Wood先生，请稍等。（打内线电话）Hunter先生，IBM电脑公司的Wood先生找您。 C: Can you find out what he wants? 你可以问他有什么事吗？ A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的，Hunter先生。（对来电者说）对不起Wood先生，让您久等了。Hunter先生现在非常忙，他想知道你有什么事对他说。 B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。 A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了，非常感谢，Wood先生。请你等一下好吗？（打内线电话）Hunter先生，Wood 先生想买一些计算机软件。 C: I see. Put him on line two.好的，请转到2号线。 A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter. 好的，Hunter先生。（对来电者）Wood先生，不好意思让你久等了，我把你的电话接给Hunter先生。 A: Good afternoon, Sales Department. May I help you? 下午好，销售部，我能帮你什么忙吗？ B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗？ A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的？ B: John Smith. A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you? 请别挂机，Bush先生正在和总经理开会，我可以帮你忙吗？ B: Well, I want to discuss with him the new contract we signed last week. 好的，我想跟他
实用英语：电话会议常用口语 1.Good morning/afternoon/evening 要问候别人，你能够说，"Hi! How are you?"但在商务场合，问候别 人更合适的方式是，"Good morning/Good afternoon/Good evening." 同时包括他们的姓名："Good morning, Ms. Smith." 2.How may I help you? 无论你是在哪个领域，你工作的很大一部分内容会涉及到请求或提供 协助。无论他们是你的客户还是老板，要微笑着回答，"How may I help you?" 或是"What can I do for you?"千万小心不要仅仅回答一句， "What do you want?"这句话听起来相待的粗鲁，特别是用错了 音调的话更可怕（句子末尾的降调会使之听上去非常的不礼貌）。 3.I'm sorry/I will 当事情发生问题时，任何人都不希望听到的是借口。所以首先要道歉，然后采取行动。如果你回答不出问题或是不能完成某人的请求时，就用"I'm sorry ? 开始。这是避免冲突的的方式。例如，说"I'm sorry, I don't know the answer."但是不要就此停止！接着说出你将要做的 内容。"But I will find out." "I'm sorry"表示出你对他们的关心，用"I will"表示你会协助他们以安慰他们的情绪。 4.Would you mind?/Could you?/I'd appreciate. 除非你是老板，你不要让别人觉得你是在发号施令。用疑问句比用陈 述句更能表达你的请求。"Would you mind looking at this report?"或是"Could you take a look at this?"比以下的句子更恰当，"Look at this report."当你礼貌的提出请求时，同事会更乐意 答应你！ 5.In my opinion/I'm afraid I don't agree
欢迎各位员工及家属参与。 All staff and their family members are welcome. 董事会将于8月4号星期五下午3点在1131室召开会议。 The board of directors will be conducting a meeting at 3 p.m on Friday ,august 4 in room 1131 我们的门诊政策有所变动，希望大家注意。 There has been a change in our clinic sercice policy which we would like to bring to your attention. This Wednesday’s regular meeting announced the establishment of Research and Development Department. 这个周三的公司例会宣布成立公司研发部。 Call zhang wen at 2397884 for more detailed information. 有关详情请联系张文，电话2397884 We wish to take this opportunity to thank you for being coopertive. 借此机会感谢大家的配合。 We very much hope that you will be able to attend our wedding ceremony and look forward to meeting you on 22 november. 我们非常希望你能参加我们的结婚典礼，希望能在11月22号那天见到你。 Mr .and mrs michael garwood request the honor of your presence at an gardon party to celebrate their daughter’s graduation from college。michael garwood 夫妇很荣幸能邀请您参加庆祝他们女儿大学毕业的花园聚会。 You and your family members are cordially invited to attend the pwc annual ball. 盛情邀请您和家人参加pwc的周年舞会 希望您能接受邀请，并在7月23日之前回复. l hope you will accept the invitation and reply before 23rd july. 晚宴开始前在209室会有茶点，欢迎前往。 Tea and cakes will be served before the evening dinner in room 209.welcome to join us. Please remit payment withhin ten days so that you can maintain your credit rating 请于10天内汇款，以维持你的信用等级。 Althought abc company has reserved the clubhouse for saturay ,we can instead offer you our conference room,which seats 60. 虽然ABC公司已预订在星期六使用会所，但是我们仍能为您提够60人的会议室。 You will be glad to know that your request for reimbursement for travel expense is granted. 您要求报销差旅费的请求已被批准，相信您一定很高兴得知这一消息。 Customers will be provided with the best service owing to our long experience in the catering business. 凭借在饮食业的丰富经验，我们能为顾客提供最好的服务。 We have noticed in your letter that the damages to five chairs in shipment were found. 从您的来信得知，已发现5把椅子在装运过程中受到损坏。 我们希望本月底以前收到您应付的金额。 We hope to receive the amount due by the end of this month. 我们希望你们能对货物满意，并期待收到你们更多的订单。 We hope you are satisfied with our goods,and look forward to receiving your future orders. 对于任何不便之处我们再次表示感谢。 We apologize again for any inconvenience.
商务英语会议对话范 文
Conversation 1 meeting A: we need to discuss our work plan for next year. Miss Tang, did you prepare a list of action items? B: yes. Does everyone have a copy? It’s only a draft, so I would appreciate any feedback before I forward it to the other departments. A: I see that expanding our product line tops the list of priorities. Although product development is important, I also think we need to find ways of upgrading our distribution network. B: I’ve asked the marketing department to follow up on that. I intend to incorporate some of their suggestions into the work plan before we submit the final report A: we should also brainstorm with folks in advertising to make sure that our target audience is getting the message. B: we’ll have to be careful about how we present our ideas. Those creative types can be awfully sensitive! A: I’ll speak with the assistant director in the advertising department. We have a good working relationship, and I think she’ll be receptive to our ideas. B: good. Let’s move on.
一、总结句型 就我个人而言(老实说), 我全力支持前者(后者) As for me, I am in high favor of the former (latter) Personally, I side with the former (latter) Frankly speaking/ To be frank/ To be honest/ Honestly speaking, it is the former (latter) that I approve of 我认为(在我看来,就我看来,我的观点是, 我想….) I am convinced that…. As far as I am concerned, ….. To my point of view, ….. From where I stand, …… 作为一把双刃剑 as a two-bladed sword, as a double-edged sword 因此, 基于以上讨论, 我们很容易得出……的结论 Hence (Consequently), based on the discussion above, it is easy for us to draw the conclusion that….. 1）……in general/above all/with the result that/as a result/consequently，…… 2） As far as I am concerned/as for me，…… 3） This truth above seems to be self-evident. 4）Whether we examine the ……above，such things can happens anywhere anytime to anyone.
商务英语常用句型40句 大家在商务英语写作的时候一定会为用哪些句型烦恼吧，下面小编为你分享商务英语常用句型吧！ 1. I am writing to confirm /enquire/inform you… 我写信是要确认/询问/通知你… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写信来追踪我们之前对于第二季度营销活动的决定。 3. With reference to our telephone conversation today… 关于我们今天在电话中的谈话... 4. In my previous e-mail on October 5… 先前在10月5日所写的信… 5. As I mentioned earlier about… 如我先前所提及关于… 6. As indicated in my previous e-mail… 如我在先前的信中所提出… 7. As we discussed on the phone… 如我们上次在电话中的讨论… 8. From our decision at the previous meeting… 如我们在上次会议中的决定… 9. As you requested/per your requirement… 按照你的要求… 10.In reply to your e-mail dated April 1，we decided… 回答你在4月1日写的信，我们决定… 11.This is in response to your e-mail today.
会议商务英语汇总 为了让大家更好的准备商务英语BEC考试，给大家整理了会议商务的内容,下面就和大家分享，来欣赏一下吧。 会议商务英语课堂(1) We will have to leave that for another time. 我们得将其留到其他时候再说了。 会议进行到讨论阶段时，常常有些议题迟迟得不出结论，考虑到会议的时间限制，主持人可以建议在下一次会议上再讨论这些议题。推迟作出议案的决定 Why don’t we postpone that decision? 我们为什么不推迟决定此事呢? Could we leave this until another meeting? 这个问题我们能留到下次开会再谈吗? Let me summarize what we have agreed on. 让我总结一下之前我们商议好的结论。
如果已得出结论，那么主持人应该在会议结束前对结论进行概括和总结。除了名词从句what we haveagreed on之外，还可以使用our agreements。概括结论 Let me just go over the decisions we have reached. 让我再回头看看我们之前作出的决定。 Let me just recap the key points. 让我重述一下要点。 Let me recapitulate the essential points. 让我来概括一下要点。 会议商务英语课堂(2) Is there any other business? 还有其他要讨论的问题吗? 会议结束前，主持人有必要询问一下与会者是否有遗漏的事项没有讨论。请看下面的表述：确定是否还有其他需讨论的事项 Is there anything more to discuss? 还有其他要讨论的问题吗?
电话会议常用英文经典句式 1. 寒暄语如何说? Are we all on? 大家都在吗？ Can I ask that we all state our names, please? 我们大家先说下各自名字吧。 I’m here. It’s [your name] in [your city]. 我在线哦。我是来自（某某城市）的（某某）。Can everybody hear me? 大家都能听到我的声音吗？ 2. 如何请求别人解释？ Could you speak more slowly, please? 劳驾，您能说慢点儿吗？ Could you repeat that, please? 劳驾，能重复一遍吗？ Would you mind spelling that for me, please? 不好意思，您能拼写下吗？ Could you explain that in another way, please? 您能用其他方式再解释下吗？ I’m afraid I didn’t get that.不好意思，我没听清楚你的话。 3. 如何在电话会议中请求休息下？ [Your name] speaking. I need to leave for ten minutes. Is that okay with everyone? 我是XX，我现在可能要走开10分钟左右。大家OK吗？ 你回来的时候，也需要告诉大家，你可以用下面句子和大家重新打招呼。 [Your name] here. I’m back on the line again. 我是XX，我又回来了。 [Your name] just coming back in here, thanks everyone. 我回来了，谢谢大家。 4. 如何谈论自己观点？ Today I’m here to talk to you about…今天主要谈谈…… I’m delighted to be here today to tell you about…今天很高兴告诉大家 Today I would like to outline our plans for…今天我们就要框定计划 Firstly I’ll talk about…/ I’ll start with some general information on…首先来说说…… Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you… 大家好，我是XX，我知道大家都是大忙人，下面就长话短说，不用占用大家太长时间。Then I will look at…/ then we’ll go over…然后，我们再看看…… And finally we’ll look at…/ To conclude we’ll touch on…最后，来谈谈…… I will be glad to answer any questions that you may have. 如果你们有什么问题，请尽快提问。 5. 观点表达结束，如何收场？ Well, that brings me to the end of my idea, thanks so much for listening. 这就是我想说的，谢谢大家。 It was a real pleasure being here today. Goodbye and thank you.今天真得非常愉快，那么再见了，谢谢大家。 Well that’s it from me. Thanks a lot. 以上就是我想讲的，多谢各位。 6. 如何在电话会议中成为积极参与者？ A: 如何有礼貌打断别人说话？ Sorry, I interrupted you. You were saying…? 对不起，打扰你一下。你是说…… Please go on…请继续 After you…你先说 I’m sorry, but could you speak up a little? 对不起，你能说得再详细点吗？ I didn’t quite hear that, sorry, can you say that again? 我没怎么听清楚，你能再说一遍吗？ I didn’t catch that last bit. Can you say it again please? 最后一点我没听清。能再说一遍吗？B: 你有一些问题，如何表达？ Am I to understand that…我能……这样理解吗？ Sorry, but just to clarify…对不起，我只是想澄清下……