秘书英语 Key to Unit 2

2021年成人高考英语试题及答案1（高起点）Unit 2Part I Choose the best answer1. You can certainly ______ this book if you phone in advance.A. remindB. restrainC. regainD. renew 2. As we all know, Australia is rich in natural ______.A. sourcesB. resourcesC. goodsD. things 3. It is reported that this medicine is ______ against lung cancer.A. efficientB. easyC. expensiveD. effective 4. This ______ will form the basis of our next meeting.A. ageB. agencyC. agendaD. agent 5. Jack was ______ to the assembly shop of the factory.A. assessedB. assignedC. assistedD. associated 6. She was quite ______ about why she left her hometown.A. extensiveB. extraC. extremeD. explicit7. ______ they’re intending to put up the price of water without public permission.A. ApparentB. ApparentlyC. NearD. Nearly 8. The general manager wished to ______ a toast to their friendship.A. arriveB. planC. manageD. propose 9. The directions on the bottle ______ how the medicine is to be used.A. questionB. talkC. specifyD. cause10. The people attending the meeting spilt ______ from the hall into the corridor when thepresident was coming. A. over B. on C. in D. at11. It is impolite for children to cut ______ when their seniors are talking.A. atB. inC. onD. off 12. He was left ______ of the shop while the manager was away.A. in chargeB. in handlingC. in responsibleD. in turn13. Tina was hesitating about the job offer as she did not know ______ the company was anestablished one.A. whetherB. whatC. untilD. although14. There is no evidence ______ there is life on any other planet in the solar system.A. whichB. thatC. howD. where15. A good friend of mine from ______ I was born helped me in solving the problem.A. whenB. whileC. whichD. what16. At first he hated the new job but still decided to give himself a few months to see ______ itgot any better. A. when B. how C. why D. if17. It is obvious to the students ______ they should get well preparedfor their future.A. asB. whichC. thatD. whether18. Please remind me ______ he said he was going. I may be in time to see him off.A. whenB. thatC. whetherD. what19. It is not important ______ other people think about you. Believe in yourself.1A. whatB. whenC. whyD. whether20. The reason why he has become such a success is ______ he never gives up. A. what B. that C. because D. whyPart Ⅱ MatchMatch 1Directions: The following is a list of terms related to conferences. After reading it, you are required to find the items equivalent to (与…等同) those given in Chinese in the table below. A―conference B―agenda C―minutesD―participant E―exposition F―committee G―secretary H―congressI―adjournment J―reception K―banquet L―solution M― resolutionN―assignment O―deadlineP―teleconferenceExamples: （Ａ）会议（H）大会1．（）议程（）电话会议 2．（）委员会（）决议 3．（）方案（）接待 4．（）任务（）休会 5．（）最后期限（）秘书Match 2Directions: The following is a list of terms related to meetings. After reading it, you are required to find the items equivalent to (与…等同) thosegiven in Chinese in the table below. A―board of directors B―meeting planner C―meeting facility D―trade show E―corporate meetingF―association meeting G―ca ll to orderH―general session Examples: ( D ) 贸易会I―workshop J―forumK―symposium L―seminar M―debateN―executive director O―interaction P―feedback（ I ）讨论会21. （）董事会2. （）论坛（）反馈（）公司会议（）互动（）宣布开会（）辩论会3. （）会议设备4. （）休会5. （）会议策划Match 3Directions: The following is a list of terms related to employment. After reading it, you are required to find the items equivalent to (与…等同) those given in Chinese in the table below. A―annual bonus B―basic salary C―benefit D―commission E―head hunter F―health insurance G―housing fundH―welfareExamples: (A) 年终奖(O) 试用期I―job fair J― job offerK― labor market L― labor contract M―minimum wage N―retirement insurance O―trial periodP―unemployment insurance1. ( ) 招聘会 ( ) 最低工资2. ( ) 劳动合同 ( ) 福利 3. ( ) 养老保险 ( ) 住房基金 4. ( ) 猎头 ( ) 基本工资 5. ( ) 劳务市场 ( ) 失业保险PartⅢ Translation （From English to Chinese)1. The main reason we don’t make meetings more productive is that wedon’t value our timeproperly.2. I now take a more active role, aiming to make meetings more effective.3. After meetings, assign credit or blame to the person in charge.4. But, please, don’t just call a meeting and hope the magic happens.35. Take charge and take personal responsibility for meeting its objectives, whatever they are.6. He moved to approve the minutes from the prior Board meeting.PartⅣ Translation (From Chinese to English) 1. They are working hard to______________ （寻找和平解决这种冲突的方法。

文秘专业英语unit2篇一：文秘专业英语1-12单元社交礼仪中文译文文秘专业英语1-12单元社交礼仪中文译文Unit 1Part Five: Social Etiquette面试该如何着装面试时给未来雇主留下的第一印象非常重要。

面试官对你的判断首先取决于你的外表和着装。

这就是你为什么要职业化着装的原因，即使将来的工作环境是很随意的。

也许你想知道什么样的第一印象不仅算得上好，而且是棒极了。

求职者如果着西装、系领带会比穿着破旧的牛仔裤和T恤衫给别人留下的印象好得多。

男人的面试装西服（单色- 海军蓝或者深灰色）长袖衬衣（白色或者与西服配套的颜色）皮带领带深色短袜，保守、稳重风格的皮鞋少许或者没有首饰整齐，职业化的发饰少用刮胡水修剪整齐的指甲文件夹或公文包女士的面试装西服（海军蓝，黑色或深灰色）西装套裙有足够长度，确保你能很舒适地就坐配套的女士长袖衬衫式样稳重的鞋子少量的首饰（不配戴叮当作响的耳环或满手腕的手镯）职业化的发型中色的袜裤淡妆和淡淡的香水干净、整齐修剪的指甲文件夹或者公文包Unit 2Part Five: Social Etiquette了解办公室礼仪和行为举止1. 控制说话音量。

特别留意你说话是否大声。

无论是当面谈话还是打电话都应想到关上办公室门并且降低音量。

2. 将私人电话和邮件降低到最低限度。

时刻记住有其他人在周围并且这是公共场所。

不要将公司电话、传真、邮件用于不恰当的事情或是私事。

、3. 避免在别人宁可自己处理事情时迫不及待地试图提供你的帮助。

a) 与别人分享一些专业方面的信息这很好，但是说闲话就不对了。

仅与合适的对象、上司和管理阶层的人直言不讳地讨论一些私人问题。

b)注意你周围散发的气味。

在社交场合少喷科隆香水。

c) 避免食用味道很重的食品和香料，它的味道能在整个办公室散发。

7. 让你的个人工作空间始终保持整洁、干净。

一般说来，东西少点会更好。

8.使用公共空间时要注意客气和礼貌，比如说休息室或者厨房。

秘书英语：Unit2Unit 2 How Does a Secretary Work in the Office?本单元教学要求：1．掌握秘书工作职责、写商务信函的基本知识2．了解如何处理好与上司和同事之间的工作关系3．熟悉商务礼仪Section 1 Meeting the Office Staff一、背景知识打招呼在建立人际关系中起着润滑剂的作用，特别是在和上司、同事还不熟悉的时候。

中国人见面时，习惯说“吃了吗？”“去哪儿？”等关于个人生活的话来打招呼。

这在英国或美国人看来，不是想请他们吃饭就是打听他们的隐私，很不习惯。

因此，在国际交往中，要“入境随俗”。

每天一进工作单位，可以适时和遇到的每一位同事说：“Good morning/afternoon”。

说话时，要注视对方，保持微笑，还要区别使用正式用语和非正式用语。

如对上级和初次见面的人，要称呼：Mr/Mrs/Ms/Miss +姓，如Mr/Mrs/Ms/Miss Smith/Green/Handerson ，或Sir/Madam。

对有头衔的人，用头衔+姓表示尊敬，如Dr Brown, Professor Black。

对熟悉的人、同事、同辈人，可直呼其名（这点也同样适用于介绍），如Bill, Ann等。

介绍是一个人对另一个人的正式引见，可以分为自我介绍和第三方介绍。

第三方介绍顾名思义是由第三方介绍另外两方相识。

介绍时通常要掌握以下原则：1．把男士介绍给女士（但在工作和商务场合，不分性别，要按照级别介绍：把级别低的介绍给级别高的）；2．把年轻的介绍给年长的；3．把次重要的介绍给重要的；4．把主人介绍给客人；5．把家人介绍给来宾；6．把未婚的介绍给已婚的。

二、课前提问：1. What preparations should you make for meeting the office staff?2. How do you greet different people?3. What office etiquette do you know? Name three.4. What is the right attitude to office work?5. What skills do you need for administrative work？6. Whom should you turn to for help when you have some problems?三、语言学习How are you? 你好。

KeytoUnit1秘书英语答案（⾼职⾼专王毅主编）Key to Unit 1 How Does One Become a Secretary?Section 1 Being InterviewedI.1.personnel2.manager3. in4.answer5.to6. qualifications7.personal8.interview9. graduated 10.from 11. Secretarial 12.Management 13. office 14.work 15. main 16.duty 17. typing 18. bilingual 19. apply 20.for 21. enjoys 22. challenging 23. deal 24.with 25. position 26. routine 27. teaming 28.up 29.with 30. confident 31. maximize 32. folk 33.songs 34. be 35.married 36. salary 37. assignment 38. benefits 39. insurance 40. opportunityIII.2.(1)what has made you decide to apply for a position here?(2) My responsibilities include typing, filing, and answering telephone(3) you’re looking for an executive secretary(4) assist me in my daily routine, dealing with correspondence(5) I am more confident that I am able to handle the office routine.5.1)I am very happy that I have the chance for this personalinterview.2)I had a part-time job for three months at Far East TradeCompany as a personnel assistant.3)As a secretary I usually need to deal with people from othercultures.4)My plan is to become a successful secretary because I havebeen well trained for this.5) A secretary must team up with other coleagues for a smoothoperation to maximize working efficiency.6)I want to ask about the salary and benefits in the company. Section 2 Preparing an InterviewI.1.affair2.employer3.that4.as5.who6.it7.themselves8.sector9.ahead 10.advantage 11.capabilities 12.and 13.you 14.arrive 15.understand 16.and 17.Smile 18.or 19.remember 20.the21.light22.out 23.natureIII.3. 1) besides, to 2) out, for, for 3) on, for, off4) to 5) of4. 1)To be 2) limited 3) will remember 4) interviews 5) to attract 6) to appear 7) avoiding 8) putting 9) requiring 10) are Section 3 Writing a Letter of Application and ResumeI.1. application2. resume3.. company4. qualifications5. arrange6. sincerely7. particular8. truthful9.emphasize 10. provide 11. interview 12. indicate 13. working 14 experience 15. concise 16. complete 17. page 18. address 19. graduation 20. objective 21. position 22. samplesIII.2.1)I know from your advertisement in China Trade that yourcompany is looking for a secretary. This position has aroused my great interest.2)My major and working experience will enable me to be competentfor this position.3)Oriental company has been enjoying a very good commercialreputation, so I have a keen interest in working for your company.4)I hope I can have a chance for an interview regarding myqualifications for this position.5)I am sincere, enthusiastic, hardworking and of team spirit. Section 4 Getting Some Knowledge of a SecretaryI.1. employee2. changed3. private4. secret5. transact6. society7.Professional8. office9. judgment 10. employed 11. documents 12. arrangements 13. routine 14. executive’s 15. officeIII.2. 1) T 2) F 3) F 4) F 5) FT apescriptsUnit 1 How Does One Become a Secretary?Section 1 Being InterviewedA:Come in, please. My name is Chu Tianshu, the personnel manager. How do you do?B:I’m ZhangYi. How do you do?A: Please have a seat.B: Thank you.A: We have received your letter in answer to our advertisement.I would like to talk with you regarding your qualifications for this position.B: Yes, Sir. I am very happy that I have the chance for this personal interview.A: Could you tell me a little bit about yourself, please?B: I was born in 1979. I live in Beijing. I graduated from Beijing No. 4 Middle School in 1997. Then I went to Beihua University and studied in the Department of Secretarial Management and graduated only last year.A: Do you have any experience relating to office work?B: Yes, I had a part–time job for three months at Far East Trading Company as a secretary.A: Oh, really?B: Yes, it was a very interesting experience.A: What was your main duty?B: Mostly typing and answering the phones.A: Oh, very good. But you know that we're really looking for a bilingual secretary. May I know what has made you decide to apply for a position as a secretary here?B: Well, I think your company enjoys a very high reputation in Beijing and working here is very challenging. And for me the most important thing is to find work where I can meet with and deal with people from other cultures. As a Chinese, this seemsto be the most exciting thing I can do. Besides, I feel I am ready for a challenging position.A: I see. Great. As secretary here, you will assi st your superior in his or her daily routine, dealing with correspondence and teaming up with people in the office for a smooth operation. How do you feel about routine work?B: A secretary’s work is often routine work. I’m confident that I’m able to handle the office routine. I’ve been well trained for this.A: What do you think of the new idea of “to work with the boss”? B: “To work with the boss” means to work as a team-member with the boss in order to maximize efficiency. I believe it also means that the secretary and the boss have a mutual respect for each other.A: What are your hobbies? What do you like to do in your spare time?B: Well, I like reading, and listening to music, especially Chinese folk songs. I practice calligraphy and I like it very much. A: What are your plans for the future?B: My plan is just to become a successful secretary.A: Will you be married and have a baby in the near future? B: I don’t think I will have any baby within four years.A: Good. Now do you have any questions you’d like to ask me about this company?B: Yes, I’d like to ask about the salary. How is it determined? A: Well, all new clerical employees begin at a standard salary of RMB 800 yuan per month. Then, after the training period, you are given an assignment. Someone like you may be given a higher-ranking assignment, and then you would get a higher monthly salary.B: What about other benefits?A: All employees must join the health insurance program, and there are many other benefits. I think most of them are explained in our brochure. Did you get a copy?B: Yes, I did. Thank you.A: Any more questions?B: No. Thank you very much for giving me the opportunity.A: You’re welcome. We’ll keep you informed of the result of the interviews sometime next week. Thank you for coming. Good – bye, Miss Zhang.B: Good – bye..Section2 Preparing an InterviewThe first thing to remember when you go for a job interview is that this is not a one-sided affair. You can treat it in thesame way that you treat a negotiation. After all, both you and the prospective employer are selling something. If you approach an interview with th e attitude “any job will do”, the interviewer will realize that immediately. If the job is worth anything, you won’t get it.You should prepare yourself for an interview just as you would do for a negotiation. Find out as much as you can about the company and the person who is to interview you. Don’t be caught unawares. Go to the internet and look at the company’s website. Compare it with that of its competitors. Alternatively, look at the Yellow Pages or trade magazines to see how they advertise themselves. Make enquiries at the Chamber of Commerce and other relevant organizations. Find out at least a little about the sector so that you can ask interesting questions.Think of and note down your strengths and the opportunities that lie ahead. No matter how high unemployment is, regardless of how miserable you are in your current job, it’s always an advantage to see things in a positive light. If you have little or no experience in a particular area, consider your capabilities in a similar area. Spend some time trying to imagine what type of employee the company is looking for and what makes you suitable for the job being advertised.First impressions count, so look good and feel good before you go. Choose clothes that make you feel confident. Find out what clothes may put the interviewer off. Ensure you arrive at the interview with time to spare. According to more than one recruitment agency we spoke to, interviewees must understand the importance not only of their personal appearance but alsoof their body language. During the interview breathe calmly and try not to appear too nervous. Look the interviewer in the eye and adopt similar body language to theirs. Smile and feel relaxed, enthusiastic and assertive. Remember one thing, though, assertive does not mean aggressive.Don’t just answer “yes” or “no” to questions. Treat every question as an opportunity to demonstrate that you are suitable for the job, but remember to stick to the point. When asked about your interests, include group as well as individual activities. Be on the lookout for tricky questions about your personal life. You don’t need to lie; just sell yourself in the best light. This is something the interviewer needs to be able to do as well. You have the right to find out whether or not you want to work for the company. Furthermore, your interest in the nature of the company and how it is run may well end up being your big selling point.Section 3 Writing a Letter of Application and ResumeA: Hey, here is an advertisement for the position of Personnel Assistant. I want to try it through a job application letter and my resume Do you know how to sell my qualifications to the company effectively?B: According to what I know, in such a letter, you should present the organization your interests in and qualifications for the position, while in your resume you should introduce the main points of them.A: Then how should I arrange it in the concrete form.B: In the opening paragraph, you should state sincerely the reason for your letter, identify the particular position you’re applying for, and you may also indicate how you learned about the company. The opening should be short, and truthful. A: I know, that is to attract the reader’s attention. How about the body part?B: This part is the most important part, you can have one or two paragraphs to highlight your strongest qualifications and relate them directly to the needs of the position you are applying for. And the secret to move the reader is to provide specific and credible information about yourself to support your statements.A: I see. Then what’s the use of the ending?B: Though this part is usually short, it is absolutely necessary. In it, you should ask for a personal interview politely and provide your phone number, your address or e-mail for the reader. And remember to indicate the time available.A: Ok, I’ve got it. Now, how about a resume?B: Well, a resume is always included with the job application letter. It should serve as a brief record of your personal qualifications and experience, including education and working experience.A: Should I make it in details or …B: Actually no. Typically, the readers only spend a very short time reading each resume and select some to study in more detail. So a successful resume should be very concise but complete, and usually no longer than one page for the entry-level positions.A: Then what should be necessarily there?B: The following information is generally believed to be essential in resume:●Name, address, and telephone number●Job objective●Major, degree, name of your school, and date of graduation.●Special aptitudes and skills●Jobs held, employing company, date of employment and job duty(if you have)A: Can you explain a bit about the “job objective”?B: Ok, it is simply what job or position you are looking for. A: I hope I can do a good job before I get the job.B: By the way, here are some samples for you to refer to.A: How thoughtful you are. Thanks.B: this is the application letter.Dear Mrs. Swan:I know from different media and my friends that youare a company specialized in evening dress for more than ten years and have a good commercial reputation. Your advertisement in BEIJING DAILY of December 12th stating that you are looking for “an executive secretary” has aroused my great interest.I will graduate from Beihua University in June andI believe that the skills I attained and the knowledgeI gained will enable me to be an efficient secretary inyour company. During my four years of study in the executive secretarial science program at Beihua University, my goal was to become qualified to work asan efficient secretary.I am confident of dealing with office routine becauseI can type at rate of 70 words per minute, take dictationat 120 words per minute, transcribe telephone message,and file etc.. While fluent spoken English and effective written English, efficient travel and meeting arrangements, smooth business communication skills and driving can enable me to perform a variety of duties fora busy executive.I have acquired a broad concept of the business worldfrom those business administration courses I studied.From my summer jobs, listed on the enclosed resume, I learned the importance of cooperating with the other workers and of being dependable.I have a keen interest in working with ABC Company.May I have an appointment to discuss my qualification asa secretary with your company? You can find me at 23765898 anytime after 9:00 p.m..Sincerely,Miss Terry RobertsB: And the following is the resume.Zhang Yi234 Xiaoquan StreetXing’an City, Hebei 546123OBJECTIVE: SECRETARYEDUCATIONBeihua UniversityDegree: B. A. 2001Major: Secretarial ManagementCourses: Typewriting (70 words a minute); shorthand (120 words a minute); secretarial procedure (correspondence, filing, telephone, financial,records, report research and writing, travelarrangements); English; psychology; business law;economics; statistics; business communications. ACTIVITIESAssistant Editor, Red, Yellow and White, Collegestudent literary magazineSecretary, Student Union of Beihua University PART-TIME WORK EXPERIENCESummer, 2000 Far East Trading Company, BeijingAssistant to Sales Manager, Mrs. Li Min,Checking assignments, answering telephone,transcribing dictation, typing etc. Autumn, 1999 Orient Company, Guangzhou.Secretary and interpreter to the director,Mr. Zheng, checking assignments,interpreting for business negotiations andbusiness communicationSection 4 Getting Some Knowledge of a Secretary The word of secretary comes from the Latin word sēcrētārius,meaning “confidential employee.” A secretary of today is stillan employee who is privy to confidential information. In that respect, the job has not changed.As The Oxford English Dictionary says, a secretary is one who is entrusted with private or secret matters and one who is employed to conduct correspondence, to keep records, and usually to transact various other businesses, for another person or for a society, corporation, or public body. While American Professional Secretaries International (APSI)defines a secretary as an executive assistant who possesses a mastery of office skills, demonstrates the ability to assume responsibility without direct supervision, exercises initiative and judgment, and makes decisions within the scope of assigned authority. Accordingly, a secretary employed usually does almosteverything in the office as follows: typing, keyboarding;transcribing; processing mail; telephoning; schedulingappointments; greeting visitors; composing and editingdocuments; researching and coordinating meetings, conferences,and teleconferences; making travel arrangements; handlingreprographics; and organizing time and work, etc. These form thedaily office routine for a secretary. In the modern society thesecretary is an important member of the management team,responsible not only for carrying out the executive’s wishesbut also for helping to maintain a well-organized and efficientoffice. In other words, a secretary entering the work force isto face a lot of possible job situations. Therefore only thosewho have received specialized professional training will besurvivals in a world where the methods of handling informationare complex.Technically, according to the survey by APSI in 1981, thetitles of secretaries can be classified into the five kinds:Administrative Assistant, Administrative secretary, ExecutiveSecretary, Secretary, and Secretary-Receptionist Each of themhas his or her respective techniques and qualifications but theyall have to have: secretarial skills, organizational ability,administrative ability, good communication skills, self-starterand the like before they serve as a professional secretary.译⽂第⼀部分A: 请进，我是⼈事经理楚天舒。

Unit 2Observing Proper Office EtiquetteI. Teaching Objectives:To help students learn proper office etiquette, and will know correspond English expressions about proper office etiquette.To introduce to the students how to receive visitors.To help students learn how to write an invitation letter.To help students learn appropriate English expressions to receive phone calls. II. Teaching focus and difficultiesTeaching focus: to teach students corresponding English terms about proper office etiquette, some related English expressions to receive visitors, and the writing of English invitation letter.Teaching difficulties: the format of invitation letter, and appropriate expression of making phone calls.III. Teaching methods and AidsThe lesson is carried out based on interactive teaching mode, aided by multi-media teaching, including pictures, video clip, and PowerPoint.IV. Teaching time: 6 periodsTwo periods for Reading A; Two periods for exercises of Reading A and Reading B; Two periods for simulated writing and writing and speaking.V. Teaching ProceduresReading A1. Lead-inWatch the video clip and then think about questions:What is etiquette?Is etiquette important in the office?What do you think are the good manners and bad manners in the office?2. Comprehending the text2.1. Go through the whole text.4 Main parts related to the proper office etiquette:AttitudeEthicsPersonal habitsAppearance2.2. Focus studyPara.1⑴Either way, it is at best embarrassing and at worst difficult or impossible to gain confidence, respect, and cooperation of others when widely accepted practices are cast aside.at best充其量；至多at worst在最坏的情况下embarrass使窘迫；使尴尬；使为难i.e.: 她的粗鲁行为可能会让你尴尬She may embarrass you with her rude behavior.Her rude behavior may embarrass you.cast aside 抛弃；排除；废除Part 1: Attitude(1) People are uncomfortable around someone (who views the world darkly). More important, they distrust and want to avoid someone (who often appears to be angry or unhappy), fearing that such a person might treat both work assignments and clients or coworkers unfairly and irresponsibly.someone (who views the world darkly): pessimistic, negativeDistrust=dis + trusti.e.: disagree, dislike, disable, dishonest, dissatisfyUnhappy= un + happyi.e.: employment, unfinished, undoubted, unfair, uncomfortableirresponsibly = ir + responsible+ lyi.e.: irregular, irresistible, irresolvablePart 2 Ethics(道德规范；道德标准)(1). Without a code of ethics, life at work would turn into a free-for-all.Code 密码；法规；准则a code of ethics: 道德准则at work 在工作in work 有工作,在完成中,进行中out of work 失业free-for-all 混战(2) It is dangerous, for some competitors may blackmail persons who have something to hide, forcing them to reveal company secrets.Compete- Competitors-competitiveBlackmail: n. 勒索，敲诈；勒索所得之款vt. 勒索，敲诈i.e.:It‘s a clear case of blackmail!这显然是敲诈！He tried to use the scandal to blackmail me.他想利用这种丑闻敲诈我Reveal:显示；透露；揭示；展现i.e.: He had revealed who did the bad thing.Her laugh revealed her even teeth.These letters revealed him as an honest man.(3) Companies must keep a degree of privacy and secrecy. Therefore, it is considered taboo to discuss company affairs —even apparently routine —in public or with outsiders.Tabooi.e.: Age is a taboo when talking with American people.Routinen.例行公事；常规；无聊adj.常规的；例行的；乏味的i.e.: We often fall into the routine of coming home, turning on the TV or computer and doing things alone.Routine office jobs have no relish at all for mein public当众，公开地；公然i.e.: He embarrassed me in public.(4) Beware how you dispose of materials too.Beware vt. 注意，当心；提防i.e.:Beware what and to whom you speak.小心你说出的话和说话的对象。

Key to Unit 1 How Does One Become a Secretary?Section 1 Being InterviewedI.1.personnel2.manager3. in4.answer5.to6. qualifications7.personal8.interview9. graduated 10.from 11. Secretarial 12.Management 13. office 14.work 15. main 16.duty 17. typing 18. bilingual 19. apply 20.for 21. enjoys 22. challenging 23. deal 24.with 25. position 26. routine 27. teaming 28.up 29.with 30. confident 31. maximize 32. folk 33.songs 34. be 35.married 36. salary 37. assignment 38. benefits 39. insurance 40. opportunityIII.2.(1)what has made you decide to apply for a position here?(2) My responsibilities include typing, filing, and answering telephone(3) you’re looking for an executive secretary(4) assist me in my daily routine, dealing with correspondence(5) I am more confident that I am able to handle the office routine.5.1)I am very happy that I have the chance for this personalinterview.2)I had a part-time job for three months at Far East TradeCompany as a personnel assistant.3)As a secretary I usually need to deal with people from othercultures.4)My plan is to become a successful secretary because I havebeen well trained for this.5) A secretary must team up with other coleagues for a smoothoperation to maximize working efficiency.6)I want to ask about the salary and benefits in the company. Section 2 Preparing an InterviewI.1.affair2.employer3.that4.as5.who6.it7.themselves8.sector9.ahead 10.advantage 11.capabilities 12.and 13.you 14.arrive 15.understand 16.and 17.Smile 18.or 19.remember 20.the 21.light22.out 23.natureIII.3. 1) besides, to 2) out, for, for 3) on, for, off4) to 5) of4. 1)To be 2) limited 3) will remember 4) interviews 5) to attract 6) to appear 7) avoiding 8) putting 9) requiring 10) areSection 3 Writing a Letter of Application and ResumeI.1. application2. resume3.. company4. qualifications5. arrange6. sincerely7. particular8. truthful9.emphasize 10. provide 11. interview 12. indicate 13. working 14 experience 15. concise 16. complete 17. page 18. address 19. graduation 20. objective 21. position 22. samplesIII.2.1)I know from your advertisement in China Trade that yourcompany is looking for a secretary. This position has aroused my great interest.2)My major and working experience will enable me to be competentfor this position.3)Oriental company has been enjoying a very good commercialreputation, so I have a keen interest in working for your company.4)I hope I can have a chance for an interview regarding myqualifications for this position.5)I am sincere, enthusiastic, hardworking and of team spirit. Section 4 Getting Some Knowledge of a SecretaryI.1. employee2. changed3. private4. secret5. transact6. society7.Professional8. office9. judgment 10. employed 11. documents 12. arrangements 13. routine 14. executive’s 15. officeIII.2. 1) T 2) F 3) F 4) F 5) FT apescriptsUnit 1 How Does One Become a Secretary?Section 1 Being InterviewedA:Come in, please. My name is Chu Tianshu, the personnel manager. How do you do?B:I’m ZhangYi. How do you do?A: Please have a seat.B: Thank you.A: We have received your letter in answer to our advertisement.I would like to talk with you regarding your qualifications for this position.B: Yes, Sir. I am very happy that I have the chance for this personal interview.A: Could you tell me a little bit about yourself, please?B: I was born in 1979. I live in Beijing. I graduated from Beijing No. 4 Middle School in 1997. Then I went to Beihua University and studied in the Department of Secretarial Management and graduated only last year.A: Do you have any experience relating to office work?B: Yes, I had a part–time job for three months at Far East Trading Company as a secretary.A: Oh, really?B: Yes, it was a very interesting experience.A: What was your main duty?B: Mostly typing and answering the phones.A: Oh, very good. But you know that we're really looking for a bilingual secretary. May I know what has made you decide to apply for a position as a secretary here?B: Well, I think your company enjoys a very high reputation in Beijing and working here is very challenging. And for me the most important thing is to find work where I can meet with and deal with people from other cultures. As a Chinese, this seems to be the most exciting thing I can do. Besides, I feel I am ready for a challenging position.A: I see. Great. As secretary here, you will assi st your superior in his or her daily routine, dealing with correspondence and teaming up with people in the office for a smooth operation. How do you feel about routine work?B: A secretary’s work is often routine work. I’m confident that I’m able to handle the office routine. I’ve been well trained for this.A: What do you think of the new idea of “to work with the boss”? B: “To work with the boss” means to work as a team-member with the boss in order to maximize efficiency. I believe it also means that the secretary and the boss have a mutual respect for each other.A: What are your hobbies? What do you like to do in your spare time?B: Well, I like reading, and listening to music, especially Chinese folk songs. I practice calligraphy and I like it very much.A: What are your plans for the future?B: My plan is just to become a successful secretary.A: Will you be married and have a baby in the near future? B: I don’t think I will have any baby within four years.A: Good. Now do you have any questions you’d like to ask me about this company?B: Yes, I’d like to ask about the salary. How is it determined? A: Well, all new clerical employees begin at a standard salary of RMB 800 yuan per month. Then, after the training period, you are given an assignment. Someone like you may be given a higher-ranking assignment, and then you would get a higher monthly salary.B: What about other benefits?A: All employees must join the health insurance program, and there are many other benefits. I think most of them are explained in our brochure. Did you get a copy?B: Yes, I did. Thank you.A: Any more questions?B: No. Thank you very much for giving me the opportunity.A: You’re welcome. We’ll keep you informed of the result of the interviews sometime next week. Thank you for coming. Good – bye, Miss Zhang.B: Good – bye..Section2 Preparing an InterviewThe first thing to remember when you go for a job interview is that this is not a one-sided affair. You can treat it in thesame way that you treat a negotiation. After all, both you and the prospective employer are selling something. If you approach an interview with th e attitude “any job will do”, the interviewer will realize that immediately. If the job is worth anything, you won’t get it.You should prepare yourself for an interview just as you would do for a negotiation. Find out as much as you can about the company and the person who is to interview you. Don’t be caught unawares. Go to the internet and look at the company’s website. Compare it with that of its competitors. Alternatively, look at the Yellow Pages or trade magazines to see how they advertise themselves. Make enquiries at the Chamber of Commerce and other relevant organizations. Find out at least a little about the sector so that you can ask interesting questions.Think of and note down your strengths and the opportunities that lie ahead. No matter how high unemployment is, regardless of how miserable you are in your current job, it’s always an advantage to see things in a positive light. If you have little or no experience in a particular area, consider your capabilities in a similar area. Spend some time trying to imagine what type of employee the company is looking for and what makes you suitable for the job being advertised.First impressions count, so look good and feel good before you go. Choose clothes that make you feel confident. Find out what clothes may put the interviewer off. Ensure you arrive at the interview with time to spare. According to more than one recruitment agency we spoke to, interviewees must understand the importance not only of their personal appearance but also of their body language. During the interview breathe calmly and try not to appear too nervous. Look the interviewer in the eye and adopt similar body language to theirs. Smile and feel relaxed, enthusiastic and assertive. Remember one thing, though, assertive does not mean aggressive.Don’t just answer “yes” or “no” to questions. Treat every question as an opportunity to demonstrate that you are suitable for the job, but remember to stick to the point. When asked about your interests, include group as well as individual activities. Be on the lookout for tricky questions about your personal life. You don’t need to lie; just sell yourself in the best light. This is something the interviewer needs to be able to do as well. You have the right to find out whether or not you want to work for the company. Furthermore, your interest in the nature of the company and how it is run may well end up being your big selling point.Section 3 Writing a Letter of Application and ResumeA: Hey, here is an advertisement for the position of Personnel Assistant. I want to try it through a job application letter and my resume Do you know how to sell my qualifications to the company effectively?B: According to what I know, in such a letter, you should present the organization your interests in and qualifications for the position, while in your resume you should introduce the main points of them.A: Then how should I arrange it in the concrete form.B: In the opening paragraph, you should state sincerely the reason for your letter, identify the particular position you’re applying for, and you may also indicate how you learned about the company. The opening should be short, and truthful. A: I know, that is to attract the reader’s attention. How about the body part?B: This part is the most important part, you can have one or two paragraphs to highlight your strongest qualifications and relate them directly to the needs of the position you are applying for. And the secret to move the reader is to provide specific and credible information about yourself to support your statements.A: I see. Then what’s the use of the ending?B: Though this part is usually short, it is absolutely necessary. In it, you should ask for a personal interview politely and provide your phone number, your address or e-mail for the reader. And remember to indicate the time available.A: Ok, I’ve got it. Now, how about a resume?B: Well, a resume is always included with the job application letter. It should serve as a brief record of your personal qualifications and experience, including education and working experience.A: Should I make it in details or …B: Actually no. Typically, the readers only spend a very short time reading each resume and select some to study in more detail. So a successful resume should be very concise but complete, and usually no longer than one page for the entry-level positions.A: Then what should be necessarily there?B: The following information is generally believed to be essential in resume:●Name, address, and telephone number●Job objective●Major, degree, name of your school, and date of graduation.●Special aptitudes and skills●Jobs held, employing company, date of employment and job duty(if you have)A: Can you explain a bit about the “job objective”?B: Ok, it is simply what job or position you are looking for. A: I hope I can do a good job before I get the job.B: By the way, here are some samples for you to refer to.A: How thoughtful you are. Thanks.B: this is the application letter.Dear Mrs. Swan:I know from different media and my friends that youare a company specialized in evening dress for more thanten years and have a good commercial reputation. Youradvertisement in BEIJING DAILY of December 12th statingthat you are looking for “an executive secretary” hasaroused my great interest.I will graduate from Beihua University in June andI believe that the skills I attained and the knowledgeI gained will enable me to be an efficient secretary inyour company. During my four years of study in theexecutive secretarial science program at BeihuaUniversity, my goal was to become qualified to work asan efficient secretary.I am confident of dealing with office routine becauseI can type at rate of 70 words per minute, take dictationat 120 words per minute, transcribe telephone message,and file etc.. While fluent spoken English and effectivewritten English, efficient travel and meetingarrangements, smooth business communication skills anddriving can enable me to perform a variety of duties fora busy executive.I have acquired a broad concept of the business worldfrom those business administration courses I studied.From my summer jobs, listed on the enclosed resume, Ilearned the importance of cooperating with the otherworkers and of being dependable.I have a keen interest in working with ABC Company.May I have an appointment to discuss my qualification asa secretary with your company? You can find me at 23765898anytime after 9:00 p.m..Sincerely,Miss Terry RobertsB: And the following is the resume.Zhang Yi234 Xiaoquan StreetXing’an City, Hebei 546123OBJECTIVE: SECRETARYEDUCATIONBeihua UniversityDegree: B. A. 2001Major: Secretarial ManagementCourses: Typewriting (70 words a minute); shorthand (120 words a minute); secretarial procedure(correspondence, filing, telephone, financial,records, report research and writing, travelarrangements); English; psychology; business law;economics; statistics; business communications. ACTIVITIESAssistant Editor, Red, Yellow and White, Collegestudent literary magazineSecretary, Student Union of Beihua University PART-TIME WORK EXPERIENCESummer, 2000 Far East Trading Company, BeijingAssistant to Sales Manager, Mrs. Li Min,Checking assignments, answering telephone,transcribing dictation, typing etc. Autumn, 1999 Orient Company, Guangzhou.Secretary and interpreter to the director,Mr. Zheng, checking assignments,interpreting for business negotiations andbusiness communicationSection 4 Getting Some Knowledge of a Secretary The word of secretary comes from the Latin word sēcrētārius,meaning “confidential employee.” A secretary of today is stillan employee who is privy to confidential information. In that respect, the job has not changed.As The Oxford English Dictionary says, a secretary is one who is entrusted with private or secret matters and one who is employed to conduct correspondence, to keep records, and usually to transact various other businesses, for another person or for a society, corporation, or public body. While American Professional Secretaries International (APSI)defines a secretary as an executive assistant who possesses a mastery of office skills, demonstrates the ability to assume responsibility without direct supervision, exercises initiative and judgment, and makes decisions within the scope of assigned authority.Accordingly, a secretary employed usually does almosteverything in the office as follows: typing, keyboarding;transcribing; processing mail; telephoning; schedulingappointments; greeting visitors; composing and editingdocuments; researching and coordinating meetings, conferences,and teleconferences; making travel arrangements; handlingreprographics; and organizing time and work, etc. These form thedaily office routine for a secretary. In the modern society thesecretary is an important member of the management team,responsible not only for carrying out the executive’s wishesbut also for helping to maintain a well-organized and efficientoffice. In other words, a secretary entering the work force isto face a lot of possible job situations. Therefore only thosewho have received specialized professional training will besurvivals in a world where the methods of handling informationare complex.Technically, according to the survey by APSI in 1981, thetitles of secretaries can be classified into the five kinds:Administrative Assistant, Administrative secretary, ExecutiveSecretary, Secretary, and Secretary-Receptionist Each of themhas his or her respective techniques and qualifications but theyall have to have: secretarial skills, organizational ability,administrative ability, good communication skills, self-starterand the like before they serve as a professional secretary.译文第一部分A: 请进，我是人事经理楚天舒。