《酒店情景英语》期末考试试卷附答案
一、单选（每小题5分，共70分）
1.The word “reservation” equals to
A.Service
B. Book
C. Investment
D. Settle the bill
2.“double room” is
A.单人间
B. 标准间（配两张单人床）
C. 双人间（配一张双人床）
D. 三
人间
3.ID card is
A.登记卡
B. 房卡
C. 信用卡
D.身份证
4.“walk-in guest” means
A.没有提前预定房间的客人
B. 走着的客人
C. 走着进来的客人
D. 入住的
客人
5.The word “deposit” in our book refers to
A.存钱
B. 押金
C. 取钱
D. 维修
6.All the words below are used in Launder Services except
A.shrink
B. mend
C. beverage
D. stain
7.Sichuan cuisine is and contains chili.
A.sour
B. sweet
C. hot
D. salty
8.The word “cuisine” means
A.热辣的
B. 菜系
C. 苦干的
D. 大堂吧
9.The word “miscalculation “refers to
A.确认
B. 算账
C. 结账
D. 算错账
10.火腿
A.Sausage
B. ham
C. hot leg
D. pork leg
11.Where is the washroom?
A.前台在哪里？
B. 商店在哪里？
C. 可以为我叫出租车吗？
D. 洗手间在哪里？
12._____________in our check-in procedures since the new manager took over.
A.There are changes
B. Changes have been there
C. There have been changes
D. We have changes
13.What should the reservation clerk says first when he/she answers the phone?
A.Reservations, may I help you?
B. Welcome to our hotel.
C. please come to our hotel
D. Please enjoy your stay.
14.Which of the following is not the tableware that usually used in western food?
A.Chopsticks
B. knife and fork
C. dessert plate
D. napkin
二、连线题（每小题3分，共30分）
酒店情景英语参考答案：
二、连线题
《酒店情景英语》期末考试试卷附答案 一、单选（每小题5分，共70分） 1.The word “reservation” equals to A.Service B. Book C. Investment D. Settle the bill 2.“double room” is A.单人间 B. 标准间（配两张单人床） C. 双人间（配一张双人床） D. 三 人间 3.ID card is A.登记卡 B. 房卡 C. 信用卡 D.身份证 4.“walk-in guest” means A.没有提前预定房间的客人 B. 走着的客人 C. 走着进来的客人 D. 入住的 客人 5.The word “deposit” in our book refers to A.存钱 B. 押金 C. 取钱 D. 维修 6.All the words below are used in Launder Services except A.shrink B. mend C. beverage D. stain 7.Sichuan cuisine is and contains chili. A.sour B. sweet C. hot D. salty 8.The word “cuisine” means A.热辣的 B. 菜系 C. 苦干的 D. 大堂吧 9.The word “miscalculation “refers to A.确认 B. 算账 C. 结账 D. 算错账 10.火腿 A.Sausage B. ham C. hot leg D. pork leg 11.Where is the washroom? A.前台在哪里？ B. 商店在哪里？ C. 可以为我叫出租车吗？ D. 洗手间在哪里？ 12._____________in our check-in procedures since the new manager took over. A.There are changes B. Changes have been there C. There have been changes D. We have changes 13.What should the reservation clerk says first when he/she answers the phone? A.Reservations, may I help you? B. Welcome to our hotel. C. please come to our hotel D. Please enjoy your stay. 14.Which of the following is not the tableware that usually used in western food? A.Chopsticks B. knife and fork C. dessert plate D. napkin
适用于 商务英语 专业 20级 班 共印制 份 北京XX 职业学院 2020 — 2021学年第一学期高职期末考试 《剑桥商务英语1》试卷 A 卷 Part I Translation Directions: This part is to test your ability to translate. Please translate the English given below into Chinese on your answer sheet. (30%) 1. user-friendliness 2. acquire a factory 3. management consultant 4. place an order 5. total sales prices 6. cash on delivery 7. penalty charges 8. mail order 9. cash flow 10. personnel department 11.quality product 12. interior design 13.semi-private facilities 14.wine tasting 15.rish assessment Part II. Sentence Completing Directions: This part is to test your ability to complete sentences with proper prepositions verbs or nouns. (20%) 1. Our cash flow problems meant paying financing costs in the form of interest ____ a loan. 2. We can ’t pay __ our supplies. 3. Is there a discount if we pay __ cash? 4. They offer a discount if we pay__ 10 days. 5. It pays to stay loyal __ the brand. 6. The bill includes the cost__ labor. 7. We’re competing __ other supermarkets. 8. We’re committed __ customer service. 9. We should learn to __ responsibility. (承担；肩负起) 10. Our company sets up four __________ this year. (分公司) Part III Cloze Directions: This part is to test your ability to comprehend passages correctly. Please choose one answer from A, B C and D to fill in the blanks. (20%) TO: All Heads of Department Re: Waste Management It has come to the boards ’ notice that the company wastes far too __1__ paper in its offices and that not __2__ is being done to address __3__ situation. Therefore, the company has recently drawn up a formal waste management policy for __4__ offices in the group. In the future, __5__ Head of Department will be asked to write a brief waste management report __6__ month. The report will include __7__ detailed information about the previous month’s progress and proposed
《英语阅读与写作》期末考试试卷附答案 一、阅读理解（20小题*4=80） Passage 1 A Children Restaurant In Amsterdam, the capital of Holland, there is a unique Children Restaurant. It is run wholly by the children. From the manager to the cooks, cashiers, waiters or waitresses and other staff members are all children form 6 to 12 years old. They themselves do all the necessary work such as cooking and cleaning. These children are selected in Amsterdam. After training, they may serve in the Restaurant for four weeks. All of them are willing to work there and they are very proud of the work. This Restaurant was founded in 1983 by a woman cook, who wanted to give the children chances to learn to be useful to the society. And now she is the only adult there, but her job is just to take care of the children. The Restaurant is welcomed almost by everyone. Since there are only 20 seats in the restaurant, it is always very crowded. So you should make a reservation months in advance. The cost of a meal differs according to the customers. Usually US $ 4 for each adult, but much cheaper for the children. And its business hours are only on Saturday evenings and Sunday afternoons. 1. The children in this restaurant__________________. A. can earn only four dollars a day B. are fond of working there C. will have to work there for over a month D. do all the work except cooking 2. The word “cashier” in the first passage perhaps means_________________. A. a person who cooks food B. a person who does cleaning C. a person who receives and pays out money in a restaurant etc. D. a person who serves food to customers 3. Which can be TRUE according to this passage ? A. All the children in the restaurant form Amsterdam B. If you don’t order a meal a month ahead of time, you will get no food in the city. C. Everybody likes the Restaurant , so it is often filled with customers. D. In Amsterdam, any child between 6 and 12 can work in this Restaurant if he likes 4. Which is NOT true according to the writer? A. This Restaurant has a history of about 20 years. B. For the same meal a child will pay less while an adults pay more. C. The woman who set up this Restaurant used to be a cook. D. There are more than a score of seats.
2017全国职业院校技能大赛中职组酒店服务赛项 英语口试题库 一、中餐宴会摆台与服务部分情景应答及答题要点： 1. Q: Ask the guests if they have a reservation with your restaurant. A: Good evening. Do you have a reservation? 2. Q: How do you check upon the guest’s name of the reservation? A: Good evening. Under whose name was your reservation made? 3. Q: The guests need a table for 4, and they would like to dine somewhere quiet. A: Very well. This way please. Here’s a window table for four overlooking the lake. It’s ver y nice and quiet here. 4. Q: Can you explain the terms of breakfast both for adults and children in the hotel? A: Sure, we offer breakfast at the rate of 128 RMB for each adult, and it’s free of charge for children under 6. 5. Q: The guests would love to try some Chinese food, and they ask for your advice on where to have a dinner party. A: The Rose Restaurant of our hotel serves very good Chinese food. It’s on the 2nd Floor. 6. Q: Inform the guest that the restaurant is fully booked this evening, and suggest that he book a table the same time tomorrow evening. A: I’m sorry. We are fully booked this evening. How about tomorrow? We still have some nice tables available for tomorrow evening. 7. Q: Ask the guests their preference for the egg dishes. A: How would you like the eggs done, Scrambled Eggs, Fried Eggs or Omelets? 8. Q: Ask the guests their preference for food, Chinese, Western, Japanese or Korean. A:Which style of cuisine would you prefer? We serve Chinese, Western, Japanese and Korean food here. 9. Q: How do you offer to take order for the guests in the evening? A: Good evening. May I take your order now? / Are you ready to order now? 10. Q: How do you ask the guest to check his bill? A: Here’s your bill. Please check it. The fruit com bination is on the house.
I. Word Translation. （1’×10＝10’） II. Comprehensi on Questions (2’×5=10’) Which of the following is not a part of the Housekeeping Department? A. Kiosk B. Laundry C. Health club D. PA 2. Which of the following is the receptionist ’s work? A. Check-in B. Make bed C. Clean the room D. Turn-down service 3. Which of the following is not the tableware that usually used in western food? A. chopsticks B. knife and fork C. dessert plate D. napkin 4. Which of the following is the service that the Front Desk offers ? A. Room service. B. Photocopying. C. Reservation D. Baby-sitter 5. In a formal western party, the “Gentleman of Honor” is usually seats in the A B
seat of_______. III. True or False. (1’×10＝10’) 1. “To reserve a room” means to check-in right now. ( ) 2. The guest rooms in a hotel are all double rooms. ( ) 3. The “bellman” of a hotel is also called “concierge”. ( ) 4. Western people would like to drink some tea first before their dinner. ( ) 5. If the laundry is collected before 10 am., it can be returned the same day. ( ) 6. “Room service” refers to clean up the guest room. ( ) 7. Motels are usually locate in the business center of a city. ( ) 8. Chinese like to use chopsticks instead of knife and fork when they eat. ( ) 9. If the guest put “D.N.D” on the door, the room maid can go into the guest roo m and clean it. ( ) 10. It is free for the guest of a hotel to send a fax. ( ) IV . Match A with B. (10’) 1. 得分 阅卷人 得分 阅卷人 A Motel Airport hotel Suburban hotel Downtown hotel Resort hotel B Locate in central business district. Locate in recreational or leisure attractions. Locate in suburb or the on fringe of a city. Locate in alongside highways. Locate near airport. A 前台 总机 商务中心 行李
【英语】情景交际试题及答案 一、单项选择情景交际 1．-Are you sure you won't come for a drink with us? - , if you insist. A．Not at all B．It depends C．All right then D．I don't care 【答案】C 【解析】 【详解】 考查交际用语。句意“你确定不来和我们一起喝饮料吗？”“那么好吧，如果你坚持的话。 A“不用谢”；B“看情况而定”；C“那么好吧”；D“我不在乎”。根据语境得知”故选C。 2．—Have you heard that more flights from WuXi to Beijing are available this year? —Of course. Many citizens are ____ for it’s quite convenient for them to travel. A．green with envy B．feeling blue C．over the moon D．hot under the collar 【答案】C 【解析】 【详解】 考查习惯用语。A. green with envy非常嫉妒；B. feeling blue心情压抑；C. over the moon欣喜若狂；D. hot under the collar怒不可遏。句意：—你听说今年从无锡到北京的航班增加了吗?—当然。许多市民欣喜若狂，因为旅行非常方便。故C选项正确。 3．--Was he _____when he got an A+ in the English exam? --Absolutely! He even went to the cinema with his classmates to celebrate it . A．On cloud nine B．hot under the collar C．Down in the dumps D．as cool as a cucumber 【答案】A 【解析】 【详解】 考查习惯用语。句意：——当他在英语考试中得了A+时，他是不是非常高兴？——当然！他甚至和同学一起去看电影院庆祝。A. On cloud nine乐不可支；B. hot under the collar愤怒的；C. Down in the dumps气馁；D. as cool as a cucumber冷静沉着。故选A。 4．-Have you seen this film? It shows friendship, love and help. -______I was deeply moved. A．I'm the top dog B．It's my cup of tea C．I have green fingers D．It's a piece of cake 【答案】B 【解析】
酒店英语考试试卷A卷答案 酒店英语考试试卷A卷 一、选择题 1.下列哪个词正确地表达了“从现在开始”的意思？ A. from now on B. at now C. at once D. at before 2.当客人在前台办理入住时，我们应该说哪个句子来表达“欢迎光临”的意思？ A. Good day! B. Hello! C. Welcome! D. How are you? 3.以下哪个词在酒店英语中通常用来表示“毛巾”的意思？ A. towel B. bedsheet C. pillow D. blanket 4.当客人需要额外的枕头或毯子时，我们应该说哪个句子来表达这个意思？ A. Please let me know if you need extra pillows or blankets. B. May I have an extra pillow or blanket? C. Here is an extra pillow or blanket for you. D. There are extra pillows or blankets in the room. 5.下列哪个短语正确地表达了“非常感谢”的意思？ A. thanks a lot B. many thanks C. thank you very much D. very thanks 二、填空题
6.酒店前台需要和客人保持礼貌和专业，因此我们通常使用_______和_______的语气和客人沟通。 7.当客人在酒店内迷路时，我们应该说哪个句子来帮助他们找到目的地？ Sorry to trouble you, but do you know how to get to the dining area? It's located on the first floor. 8.当客人离开酒店时，我们应该说哪个句子来表达“祝您旅途愉快”的意思？ Have a pleasant journey! 9.酒店房间内通常包含哪些物品？请列举至少三个。酒店房间内通常包含床(bed)、床头柜(nightstand)、衣柜(wardrobe)、电视(TV)等物品。 10.当我们向客人介绍酒店的餐厅时，我们应该提到哪些相关信息？请列举至少三个。当我们向客人介绍酒店的餐厅时，我们应该提到餐厅的名称、菜品种类和口味、价格、开放时间等信息。 三、翻译题（将下列中文翻译成英文） 11.请向前走，然后在第一个路口右转，大家就会看到餐厅在我的右手边。 Please walk forward and turn right at the first intersection. The restaurant will be on my right-hand side. 12.酒店的早餐时间为每天早上7点到10点，大家可以在早餐室享用免费的自助早餐。 The breakfast time in the hotel is from 7 am
试卷代码： 南京城市职业学院2015-2016学年度第二学期 酒店管理专业酒店英语期末考试试题 班级：学号：姓名： 2016年6月 一、单选题（每题1分，共20分） 1、Good morning. _______ I help you? A、Would B、Must C、May D、Am 2、I would like to _________ a room, please. A．order B、book C、see D、look 3. It’s very kind __________ you to help me. A．of B、to C、by D、for 4. What’s the ________ for a double room? A. right B. rate C、money D、for 5. I would like to book a double room ________ bath. A. with B. of C、by D、for 6.Excuse me, sir. You need to ________ the form. A. fill in B. fill on C、fill of D、fill for 7.We are looking forward to __________ you. A. see B. saw C、seeing D、sees 8.I'm afraid we are fully booked _______ the 5th. A. with B. of C、by D、for 9.Do you want to pay _____ cash or _____ credit card. A. in in B. by by C、by in D、in by 10.The porter will show you _______ your room. A. with B. to C、by D、for 11.My flight will leave ______ 6 pm today. A. with B. on C、at D、for 12.The hotel is full and there is someone ________ your room. A. take B. To take C、takes D、taking 13.Let me _______ you with your luggage. A. help B. helping C、helps D、to help
情景交际专题 湖南省长沙市雨花区2020-2021学年七年级上学期期末考试英语试题 第二节情景交际通读下面的对话，根据上下文补全对话内容。（共5小题，计10分）A: Hi Kate! That girl in a red skirt is very nice. Who is she? Do you know? B: Yes, 70. __________. A: Your cousin? 71. __________? B: Her name is Alice. Today is her birthday. A: Oh, wow! 72. __________? B: She is 13. I get her a gift. Look! A pen! A: A pen? 73. __________? B: It’s about ￥200. It’s a pen and it can play music. A: Cool! Where can I buy it? B: Cool Sunday Store. They have some on sale. A: I need one pen like that. Thanks! B: 74. __________. 完成对话(符合情境的正确表达都可以得分。疑问词用错扣1分; 语序错误扣1分；时态错误扣1分；单复数错误、拼写错误每个扣0.5分; 句首字母大小写错误，无标点，每处扣0.5分) 70. she is my cousin.(大写S扣0.5；“I do” 的作答不给分) 71. What’s her name? 72. How old is she? 73. How much is it? 74. You are welcome. 湖南省长沙市雅礼实验中学2020-2021学年七年级上学期末英语试卷 第二节情景交际(共5小题，计10分) 通读下面的对话，根据上下文补全对话内容。 A: Hello! Welcome to “Sunshine Fruit Store”! 70.? B: Yes, please. I want some fruit!
人教精通版五年级英语下册期末专项句型与情景交际 时间：60分钟满分：100分 主题句型梳理 (汉译英) 一、校园生活的问答及描述。(6分) 1. 欢迎来到我们的学校。 ________________________________________________________________ 2. ——你们一周有几节英语课? ——我们有三节。 ________________________________________________________________ 3. ——你们一周有几节音乐课? ——我们有两节。 ________________________________________________________________ 4. 我们经常从图书馆借书。 We often borrow books ________ the ________. 5. ——你们在科学实验室有几节科学课? ——我们在科学实验室有一节科学课。 —________ ________ science lessons do you ________ in the science lab? —We ________ one science lesson in the science lab. 6. 我们经常在我们的美术俱乐部绘画。 We often ____________ ____________ in our art club. 二、购物的询问与回答。(12分) 1. ——我能帮助你吗? ——是的。我想要一个玩具火车。 ________________________________________________________________ 2. ——它多少钱? ——它八十五元。 ________________________________________________________________ 3. ——这些短裤多少钱? ——它们六十五元。 ________________________________________________________________
Answer Key Unit10 Task A 1. Classroom-style room 2. U-shaped meeting room 3. Cocktail- style room 4. Ballroom 5. Boardroom 6. Theatre- style room Task D The Banquet Manager will (1)be responsible for making sure that our staff is fully trained by following the SOP in areas of table and station set-up, (2)order taking, delivery of food and beverages, clearing and re-setting tables and ensure that (3)open and closing procedures are done accurately. He/She will be in the dining room during meal service (4)monitoring the events as well as acting as a liaison between customer, wait staff, (5)housekeeper, and the culinary team/ kitchen staff that communication is (6)open and on-going throughout the event for a positive result. The Banquet Manager will also (7) manage scheduling and breaks, assist with daily training of new hires and be involved in the interviewing process. Other (8) duties include inventory, attending BEO meetings, maintaining all (9)equipment that pertains to the service area...linens, chafing and serving (10) dishes, glassware and flatware. Task A 1. Signboard 2. Flip Chart 3. Wine Decanter 4. LCD Projector 5. Banquet Table and Chair 6. Whiteboard 7. Wine Opener 8.Place Card Task B
《英语A(2)》期末考试试卷附答案 第一部分交际用语（每小题2分，共计10分） 1-5题：阅读下面的小对话，判断答语是否恰当，恰当的选A（Right），不恰当的选B（Wrong），并将答案写在答题纸上 1– What would you like to drink, madam? - Can I have a glass of white wine? - A Right - B. Wrong 2.- Are you ready to order ? - Yes. I’ll have a c hicken salad please. A Right B Wrong 3.– How can I book a cheap hotel? - If I were you, I’d phone a travel agent. A Right B Wrong 4. –Have you seen today’s newspaper? - Yes. I am. A Right B Wrong 5.What’s your job? --It’s very good. I like it.________. A Right B Wrong 第二部分词汇与结构（每小题2分，共计40分） 6-25题：阅读下面的句子和对话，从A、B、C 三个选项中选出一个能填入空白处的最佳选项，并在答题纸上写出所选的字母符号。 6.She’s the person ___ owns the restaurant.. A who B which C what 7.He’s not tall _____ to play bas ketball. A enough B too C very 8.____ I missed the train, I arrived at work on time. A Because B Although C If 9.The book was rather expensive, but I bought it _______. A any way B even though C anyway 10.When I saw him, I ______ him ___ some money. A asked, for B ask, for C asked, with 11.- Which jumper do you like?. - The red ____ over there. A one B it C that 12.– Could I see the manager now? _ I’m sorry you can’t. He has _____ to Hong Kong. A been B gone C stayed 13.You didn’t order the cheese, _____? A do you B did you C have you 14.We built the house ______. Nobody helped us. A ourselves B ours C myself
人教精通版四年级英语下册情景交际 时间：60分钟满分：100分 一、选择恰当的选项。(10 分) ()1. —How many classes do you have in the morning? —________ A. There are four. B. We have four. ()2. —Do you like PE? —________ A. Yes, I am. B. Yes, I do. ()3. —________ —It’s Wednesday. A. When do you have English lessons? B. What day is today? ()4. — What do you usually do on weekends? —________ A. We usually go to the zoo. B. You listen and do. ()5. —What will you do this Sunday? — ________ A. I’ll go to the theme park. B. I go to the theme park. 二、选择正确的交际用语。(10 分) ()1. Daisy 向妈妈介绍自己的新朋友Linda, 她可以这样说: A. This is my new friend, Linda. B. This is my good friend, Linda. ()2. Daisy 带着大家参观房子, 走到她的卧室时, 她可以说: A. Look at my bedroom. B. Look at my study. ()3. 小朋友们看到教室里有一张崭新的课桌, 他们可以说: A. Oh! There’s a new table. B. Oh! There’s a new desk. ()4. 孩子们询问书房里有什么, 他们可以说: A. What’s in the study? B. What’s in the kitchen?
冀教版四年级英语上册期末专项情景交际 时间：60分钟满分：100分 一、情景交际。(20 分) (1) Danny 和Jenny 正在商量周末去动物园玩, 请你听一听, 帮他们翻译一 下。(10 分) ( ) 1. 如果Jenny 想问: “你周六做什么？”, 她会这样说: A. What do you do at home? B. What do you do on Saturday? C. I clean my bedroom on Saturday. ( ) 2. 如果Danny 说: “周六我想去动物园。”, 他会这样说: A. Do you want to go to the zoo on Saturday? B. I want to go to the zoo on Saturday. C. Where is the zoo? ( ) 3. 如果Jenny 想说: “我们去动物园吧！”, 她会这样说: A. Let’s go to the zoo! B. Great! C. Good idea. ( ) 4. 如果Danny 想问: “我们怎么去动物园？”, 他会这样说: A. Let’s go to the zoo by bus. B. How do you go to the zoo? C. How do we go to the zoo? (2) Jenny 正在书店买书, 请你根据语境选出正确的句子。(10 分) ( ) 1. 当Jenny 想对店员说: “打扰一下！”, 她会这样说: A. Thank you. B. You’re welcome. C. Excuse me! ( ) 2. 当店员想问: “要我帮忙吗？”, 她会这样说: A. Can you help me?