饭店英语试题
I.Choose the best answer. (20 points, 1 point each)
1. After greeting a new guest, the receptionist’s first action should be to _____.
A. check the guest’s reservation
B. ask the guest the length of his stay.
C. ask the guest to register
D. call the bellman
2. I _____ two hotels but they are both fully booked up.
A.have tried
B. tried
C. try
D. will try
3. ---- Can I help you?
---- ______.
A. Yes, please
B. Please.
C. Yes, you can
D. Yes, as you like.
4. A half day’s rent is charged _____ a room not vacated after 12:00 noon.
A. against
B. for
C. to
D. in
5. At today’s exchange rate, every US dollar is equivalent _____ 8:30 yuan RMB.
A. to
B. as
C. in
D. for
6. Don’t call her at seven o’clock. She _____ dinner.
A. will eat
B. is eating
C. will be eating
D. has been eating
7. Mr. Bellow asked the information clerk _____ he could help him send a letter to New York.
A. if
B. that
C. who
D. where
8. The room attendant should _____ the cleanliness of all the rooms.
A. work on
B. see to
C. see to it
D. see that
9. A: I made the reservation yesterday.
B: What did he say?
C: He said that _____.
A.I had made the reservation yesterday
B.he had made the reservation the day before
C.he made the reservation yesterday
D.he made the reservation the day ago
10. He tried to catch the first bus, but _____.
A. as early as possible
B. in vain
C. as well
D. on request a doctor
11. Generally speaking, the _____ number of each guest room is the same as the room number.
A. intension
B. extension
C. intender
D. extended
12. Are you sure that the turn-down service _____ at noon?
A. will do
B. will be doing
C. will be done
D. is to do
13. There was something wrong with his back and he had to _____.
A. lie flat
B. hand out
C. go off
D. tear over
14. Personal service do not include the _____ service.
A. baby-sitting
B. laundry
C. morning call
D. chamber
15. What a careless boy! He _____ his work so soon.
A. can’t finished
B. couldn’t finish
C. can’t have finished
D. must have finished
16. When the restaurant makes a miscalculation in the bill, the waiter has to _____.
A.apologize to the guest
B.give the guest a complimentary drink
C.say it is the cashier’s fault
D.apologize to the guest and change the bill
17. No, thank you. We do n’t accept tips, but thank you _____.
A. today
B. too
C. also
D. all the same
18. If you come again tomorrow, I’ll have that table _____ for you.
A. ready
B. reserved
C. prepared
D. occupied
19. Japanese men drink a lot of Sake. It tastes _____ like Shaoxing wine.
A. something
B. somewhat
C. somehow
D. sometimes
20. When the host proposes a toast t his guest, he often says, “_____”.
A. Bottoms up
B. Bottom up
D. Finish drink
II. Translate the following phrases into English. (20
points, 2 points each)
21. 登记卡
22. 行李员领班
23. 财务部经理
24. 收银部
25. 商务中心
26. 叫号电话
27. 特快专递
28. 洗衣袋
29. 电话流水表
30. 娱乐设施
III. Decide whether the following statements are true (T)
or false (F). (10 points, 1 point each)
31. A cashier should remind his client to keep the exchange slip well.
32. Telephone service is round the clock and free of charge in the hotel.
33. After registration, the receptionist should wish the guest an enjoyable stay at the hotel.
34. Guests feel pleased when the room attendant calls them by the names.
35. The room attendant should never touch the banknotes or documents on the desk when cleaning the guestroom.
36. Honesty is the best policy.
37. The hotel staff should report the problems to the superior no matter what it is.
38. When you must leave during the meal, you should put your napkin on the chair and fold it carefully, but never take it away with you.
39. Some hotels accept guests’ persona l checks
40. Room service means to do service in the guestroom.
IV. Translate the following sentences into English. 30
points，3 points each)
41. 您想兑换哪种货币？
42. 怀特先生的电话现在可以打了。我给您转过去。
43. 您想怎样付帐，先生？用现金还是信用卡？
44. 希望您在这里过得愉快，欢迎下次光临。
45. 除非有特别要求，否则先打扫走房。
46. 上午九点以前收的洗衣在下午五点之前送回，两点半之前收的洗衣将在第二天中午之前送回。
47. 如果愿意您可以到酒吧坐一会儿，有桌时我们会给您打电话。
48. 您希望分开结帐还是一起结帐？
49. 对不起，我们会调查这事的。
V. Make up proper dialogues according to the situation
given.. (20 points, 10 points each)
51.
Guest: Your name is Carl Smith. You made a reservation for a double room for two nights from May 5th for your friend Mr. Paul Peterson. You’d like to cancel
the reservation.
Clerk: You are a clerk at the Room Reservation. Answer the phone call and accept the cancellation.
52.
Guest: Your name is Robert and you’ve got a reservation. The first table the waiter gives you is in the corner. You’d rather sit on the balcony.
Waiter: It’s 12:00. A client comes in. he’s got a reservation. Show him to a table in the corner. If he doesn’t like it, ask him if he’d like to sit on the balcony.
饭店情景英语期末考试试卷 班级：姓名： 2009 —2010学年第二学期期末考试试卷（共 100 分） I. Translate the following phrases (1’*20=20’) 1. 多功能厅 2. 家外之家 3. 过路客人 4. 东方明珠电视塔 5. 代看小孩服务 6. 电话号码本 7. 做晚床8. 休息厅酒吧 9. 头一道菜10. 大食客 11. easy over 12. a highly organized commercial entity 13. a senior citizen 14. For your information 15. back and forth 16. operational department 17. go through the formalities 18. DDD 19. group cohesiveness 20. Chateau Haut Lafite II. Complete the following dialogues: (2’*10=20’) Dialogue 1 Hostess (H): Good morning, Hilton Restaurant. Guest (G): Good morning. I’d like to book a table for this Saturday. H: Certainly, sir. ? G: Eight. H: And ? G: At 7 p.m. H: Sorry, sir. ? G: Let me see. OK, 8 o’clock will be all right. H: Thank you, sir. ? G: Mr. Young. H: So it’s Mr. Young, . G: That’s right. Thank you. H: Thank you for calling, Mr. Young. Dialogue 2 Waiter: Good morning. Can I help you? Guest: Yes. . Waiter: Chinese or western? Guest: Chinese breakfast. Give me . Waiter: All right, sir. Anything else? Guest:? Waiter: Yes, they are very delicious, especially the sliced noodles and the seafood noodles.
餐饮英语内部考试试题 (含听力资料和答案) 一、口语考核, 听英语翻译中文。（50题，每题1.5分，共75分） 1) WIFI ____________________无线上网 2) room number ____________________房间号码 3) ashtray ____________________ 烟灰缸 4) toothpick ____________________ 牙签 5) 纸巾napkin 6) 玻璃杯glass 7) 咖啡杯coffee cup 8) 勺子spoon 9) 叉子fork 10) 刀子knife 11) 筷子chopsticks 12) 盘子plate 13) 煎蛋fried egg 14) 烟肉/培根bacon 15) 猪肉pork 16) 鸡肉chicken 17) 牛肉beef 18) 薯条French fries 19) 菜心choy sum 20) 青瓜Cucumber 21) 菜单menu 22) 花生peanut 23) 牛油butter 24) 果酱jam 25) 番茄酱tomato sauce 26) 番茄汁tomato juice 27) 吐司toast 28) 酱油soy sauce 29) 胡椒粉pepper 30) 醋vinegar 31) 鲜奶fresh milk 32) 可乐Coke 33) 雪碧sprite 34) 木瓜papaya [p??pai?] 35) 火龙果Dragon fruit 36) 杨桃starfruit 37) 哈密瓜Hami-melon 38) 葡萄/提子grape 39) 玉米棒 40) corn on the cob 41) 辣椒chilli
饭店实用英语试题一及答案 I. Choose the best answer. (10%) 1. If you've never been to this city, you should take a look at our____. A. menu B. brochures C. front desk D. inn 2．We do not have a ____ service. You'll have to park your car yourself. A. room B. dinner C. laundry D. valet 3．The room has a pull ____ so it will sleep an extra person. A. off B. over C. out D.on couch 4．We don't have any vacancies. We are____ completely. A. vacant B. booked https://www.doczj.com/doc/dd19186200.html,plimentary D. closed. 5. I'll let you voice your complaint about the rate to the ____. A. housekeeper B. valet driver C.hotel manager D. chef II.Match the words. (10 %) 1. deluxe double A. 前厅部 2. group reservation B. 餐桌装饰 3. table decorations C. 豪华双人间 4. the Front Office D. 刀削面 5. Sliced noodles E. 团体预订 III. There are 5 incomplete statements here. You should fill in each blank with the proper form of the word given in each brackets. (10 %) 1.The ______(crew)are paid to do all the word on the ship. 2.We finally (yield)_____to their argument. 3. Among those (presence)______at the meeting are some foreign experts. 4.He gives very little money to his wife out of (selfish)_____. 5.We use a ______(global) in our geography lessons.
I. Word Translation. （1’×10＝10’） II. Comprehensi on Questions (2’×5=10’) Which of the following is not a part of the Housekeeping Department? A. Kiosk B. Laundry C. Health club D. PA 2. Which of the following is the receptionist ’s work? A. Check-in B. Make bed C. Clean the room D. Turn-down service 3. Which of the following is not the tableware that usually used in western food? A. chopsticks B. knife and fork C. dessert plate D. napkin 4. Which of the following is the service that the Front Desk offers ? A. Room service. B. Photocopying. C. Reservation D. Baby-sitter 5. In a formal western party, the “Gentleman of Honor” is usually seats in the A B
seat of_______. III. True or False. (1’×10＝10’) 1. “To reserve a room” means to check-in right now. ( ) 2. The guest rooms in a hotel are all double rooms. ( ) 3. The “bellman” of a hotel is also called “concierge”. ( ) 4. Western people would like to drink some tea first before their dinner. ( ) 5. If the laundry is collected before 10 am., it can be returned the same day. ( ) 6. “Room service” refers to clean up the guest room. ( ) 7. Motels are usually locate in the business center of a city. ( ) 8. Chinese like to use chopsticks instead of knife and fork when they eat. ( ) 9. If the guest put “D.N.D” on the door, the room maid can go into the guest roo m and clean it. ( ) 10. It is free for the guest of a hotel to send a fax. ( ) IV . Match A with B. (10’) 1. 得分 阅卷人 得分 阅卷人 A Motel Airport hotel Suburban hotel Downtown hotel Resort hotel B Locate in central business district. Locate in recreational or leisure attractions. Locate in suburb or the on fringe of a city. Locate in alongside highways. Locate near airport. A 前台 总机 商务中心 行李
密 封 线 内 不 要 答 题 试卷代号： 座位号 2011-2012学年度第一学期期末考试 《饭店英语》试题 一、选择题(每小题1分，共35分) 1． How much does the continental breakfast （ ）? A ．need B ．use C ．cost D ．take 2． Thank you, sir.（ ）can we expect you? A ．What time B ．At what time C ．When D ．Who 3． ----- Can you come on Monday or Tuesday? ----- I'm afraid （ ）day is possible. A ．either B ．neither C ．some D ．any 4． （ ）does the restaurant of your hotel close? A ．What time B ．What times C ．How long D ．How often 5． （ ）tea have we? A ．how much B ．how many C ．how long D ．how far 6． “Where is your college located, John?” “It is （ ）.” A ．on the Fifth Avenue B ．on Fifth Avenue C ．in Fifth Avenue D ．at Fifth Avenue 7． All right , I （ ）you in no time. A ．fetch B ．bring C ．take D ．get 8． Dr. Bethune began to work the （ ）he arrived at the front. A ．moment B ．place C ．way D ．reason 9． Good evening, sir. I'm the Head Waiter and I'd like to apologize for our carelessness. May I （ ）it （ ）for you? A ．clean out B ．clean up C ．clean skin D ．clean cut 10． Green tea is not fermented while black tea is fully （ ）. A ．fermented B ．fermenting C ．ferment D ．ferments 11． I think it should （ ）open till midnight. A ．stay B ．hold C ．save D ．persist 12． I'll take the raw fish but my wife doesn't care for it. Could she have （ ）else instead? A ．anything B ． everything C ．something D ．some 13． I'm afraid （ ）water will change the color and flavor of food. A ．boil B ．boiled C ．boils D ．boiling 14． In some cases, guests often （ ）separate checks. A ．need B ．use C ．ask for D ．want 15． In the evening, many guests like to eat （ ）candlelight. A ．with B ．along C ．in D ．by 16． It was hard to decide which room was the （ ）. A ．large B ．larges C ．largest D ．more larger 17． Please （ ）your dialogs with guests. A ．put through B ．continue
饭店英语试题 I.Choose the best answer. (20 points, 1 point each) 1. After greeting a new guest, the receptionist’s first action should be to _____. A. check the guest’s reservation B. ask the guest the length of his stay. C. ask the guest to register D. call the bellman 2. I _____ two hotels but they are both fully booked up. A.have tried B. tried C. try D. will try 3. ---- Can I help you? ---- ______. A. Yes, please B. Please. C. Yes, you can D. Yes, as you like. 4. A half day’s rent is charged _____ a room not vacated after 12:00 noon. A. against B. for C. to D. in 5. At today’s exchange rate, every US dollar is equivalent _____ 8:30 yuan RMB. A. to B. as C. in D. for 6. Don’t call her at seven o’clock. She _____ dinner. A. will eat B. is eating C. will be eating D. has been eating 7. Mr. Bellow asked the information clerk _____ he could help him send a letter to New York. A. if B. that C. who D. where
饭店实用英语试题一及答案 饭店实用英语试题一及答案 I. Choose the best answer. (10%) 1. If you've never been to this city, you should take a look at our____. A. menu B. brochures C. front desk D. inn 2．We do not have a ____ service. You'll have to park your car yourself. A. room B. dinner C. laundry D. valet 3．The room has a pull ____ so it will sleep an extra person. A. off B. over C. out D.on couch 4．We don't have any vacancies. We are____ completely. A. vacant B. booked https://www.doczj.com/doc/dd19186200.html,plimentary D. closed. 5. I'll let you voice your complaint about the rate to the ____. A. housekeeper B. valet driver C.hotel manager
D. chef II.Match the words. (10 %) 1. deluxe double A. 前厅部 2. group reservation B. 餐桌装饰 3. table decorations C. 豪华双人间 4. the Front Office D. 刀削面 5. Sliced noodles E. 团体预订 III. There are 5 incomplete statements here. You should fill in each blank with the proper form of the word given in each brackets. (10 %) 1.The ______(crew)are paid to do all the word on the ship. 2.We finally (yield)_____to their argument. 3. Among those (presence)______at the meeting are some foreign experts. 4.He gives very little money to his wife out of (selfish)_____. 5.We use a ______(global) in our geography lessons. IV. Complete the following dialogue. (10 %) A: Room service,____1_____? B: I’m going to London tomorrow morning. So I would like to request _______2____. A:_____3______, at what time would you like us to call you tomorrow morning? B: At 6 sharp , please. _____4____, please. I don’t want to disturb my neighbors. A: OK. So we will ____5_______at 6:00 tomorrow morning. V. Translate the following sentences. (20%) 1. 我想预订一间有淋浴的单人房间。 2. 一楼有个商店。 3. 布朗先生说他在房间里等您。 4. 您忘了填写离店日期了。
2016 年江苏省职业学校技术大赛 旅行类酒店服务（餐饮服务）项目英语口语试题公然题库 中译英： 1.我们已经为您预定一张今夜 6 点半的餐台。。 （ We have reserved a table for you at 6：30 tonight.） 2.请问您在我们餐厅有预定吗？ (Do you have a reservation with us?) 3.早饭的供给时间是 7 点到 9 点。（The breakfast is served from 7:00 to 9:00）. 4. 对不起，这张桌子已经有客人预定了。(Sorry, this table has been reserved.) 5.角落的那个地点如何？（ How about a seat in the corner?） 6.这张桌子能够吗 ?(Will this table be all right for you ?) 7.包间已经准备好了，先生。 (The private room is ready now, sir.) 8.您是要坐抽烟区仍是非抽烟区？ (Would you like smoking area or non-smoking area?) 9.包间的最低花费是 800. (For a private room, there is a minimum charge of 800 yuan.) 10.请您在歇息室里稍等一下，一有桌子我们会安排您入坐。 (Could you wait for a moment in the lounge ？ We’ ll seatyou as soon as we have a table). 11. 先生，您的桌子已经准备好了。请随我来。(Your table is ready now, sir. Please come with me.) 12.这是菜单，服务员随后就到。 （Here is the menu. The waiter will be with you in a moment）. 13 这是菜单和酒水单。 (Here are the menu and the wine list /or drink list.) 14. 请问您此刻能够点菜了吗？(Are you ready to order now? 或许： May I take your order now, sir/madam?) 15.中国有四大菜系，分别是川菜，粤菜，鲁菜和淮扬菜。 （In China, there are four kind of cuisines such as Sichuan cuisine, Guangdong cuisine, Shandong cuisine and Huaiyang cuisine）.. 16.这是您的账单，请您过目。 (Here ’ s your bill. Please check it.) 17.您想尝尝我们的招牌菜吗？ (Would you like to try our specialty?)
全国旅游饭店服务技能大赛英语口语比赛试题导游考试 2010-11-21 11:57:37 阅读89 评论0 字号:大中小订阅 题型一中译英 (一)中式铺床 1. 这是239房间，我想加一个枕头。(This is room 1010; I would like to have one more pillow.) 2. 您可以在房间直拨国际长途。(You can make IDD call in your room.) 3. 我们提供快洗服务，加收50%的额外费用。(We have express service at a 50% extra charge.) 4. 对不起，请问有没有要洗的衣服,(Excuse me. Do you have any laundry?) 5. 好像电话有问题。(It looks something wrong with the telephone.) 6. 2135房间的浴缸坏了，请派人来修理一下好吗,(The bath tub in room 2135 is out of order/service, can you please send someone to repair/fix it?) 7.我想要一个转换插头。(I would like to have an adaptor/ I need an adaptor..) 8.这是8976房间，请送一个电熨斗。(This is room 8976, can you send me an iron please.) 9.我想要一个客房送餐服务。(I would like to have a room service.) 10. 客房里有小冰箱。(There is a mini bar in your room.) 11.我的房间现在还没打扫过，已经12点了。(My room hasn’t been made up yet. It’s already 12:00.) 12.请接受我代表酒店向您道歉。(Please accept my apology on behalf of the hotel.)
2012~2013年第二学期《饭店英语》期中考试试题 总分：100分时量：60分钟 班级_________ 姓名____________ 学号____ 计分______ 一、Using could and would ask questions in a similar way. (15’) 1.You don’t know the name of a guest. ( tell ) _________________________________________ 2.You don’t know the telephone number of a guest. ( tell) _________________________________________ 3.You don’t know the address of a guest. ( tell ) __________________________________________ 4.You don’t know how many nights a guest will stay. ( tell) __________________________________________ 5.You don’t know the spelling of a guest’s name. ( spell) __________________________________________ 二、Complete the following dialogues.(30’) 1、A: How do you like room? B: _________________________. 2、A: One way or round trip? B:__________________________ 3、A: Is there anything valuable ? B: __________________________ 4、A: How many people in your party ,please? B:___________________________ 5、A: May I have a look at your passport ? B: __________________________ 6、A: May I take your order now ? B: ___________________________ 7、A:____________________________? B: I reconmend beef. 8、A: Would you like anything to drinks? B: ______________________________ 9、A: How would you like us to cook your eggs ? B: ________________________________ 10、A: How would you like steak , rare, medium , well done? B: ___________________________________ 三、Match the English with the Chinese.(30’) ( ) Business Hours A 大堂副经理 ( ) No Smoking B 严禁拍照 ( ) Mind your step C 严禁大声喧哗 ( )Dinner plate D 接待处 ( ) Full House E 客满 ( ) Have a nice holiday F 假日愉快 ( ) Reception G 餐碟 ( ) No Loud Talking H 请走好 ( ) Photo prohibited I 禁止吸烟 ( ) MG J 营业时间 四、Complete the following dialogue.(25’) ( G =Guest C= Captain) C: Good morning, sir ______________________________ ? G: I’d like to hold a banquet in your restaurant. Would you please arrange it for me ? C: _________________________________________________ ? G: Twenty . C:_________________________________________________? G: At 8：30 p.m. on April 15th. C: ________________________________________________? G: 300 yuan for each. C: Here are the menus . Please ____________________. G: All right.
旅游饭店英语等级测试（初级) 一、听力理解 1.听英语翻译单词（每题1分，共计10分,每道小题后有2秒钟作答时间） (1）hotel A。车站B。餐厅C。旅游 D.饭店（2）Single room A.单人房B。双人房C。双人对床房 D. 套房 （3）front office A。康乐中心 B.客房部 C.餐饮部D。前厅部 (4) Baggage A.背包 B.书包 C.钱包 D.行李 (5）internet A。互联网B。网吧C。网线D。网页（6）babysitter A。洗衣工B。计时保姆 C.客人 D.管家 (7)brandy A.伏特加B。威士忌 C.金酒 D.白兰地 （8）Airline A.航班 B.天气 C.排队 D.航线 （9)order A。点菜 B.命令C。帮助 D.需要（10)provide A.规定B。提供C。给予D。准备
2.听英语翻译句子(每题2分，共计20分，每道小题后有2秒钟作答时间）(1）Where is the washroom? A。前台在哪里？ B.商店在哪里? C.可以为我叫出租车吗？ D.洗手间在哪里？ （2) What kind of room do you prefer? A.您有预定吗? B.您想要什么酒水? C.您想要什么房型？D。请告诉我您的房间号码? （3）May I see your passport？ A。您能在这签名吗？B。我可以带您去您的房间吗？ C。有什么需要帮忙的吗？D。可以看一下您的护照吗？ （4）I' ll pick up you laundry right now？ A。我们马上就派人去修。B。我马上就去您的房间。 C.很抱歉给您带来不便. D。我马上就去取您要洗的衣服。 （5)Are you ready to order？ A。您准备好点餐了吗？B。早餐几分钟后就会送到您的房间去. C.您还要点什么？ D.您还有其他命令吗？ (6）We provide fax and internet service. A.我们提供寄信服务。 B.我们提供打印服务 C.我们提供传真和网络服务D。我们提供衣物快洗服务。 （7）I' m sorry to keep you waiting。 A。真的很抱歉 B.抱歉让您久等了。 C 我马上为您处理。.D。我保证以后不会出现这种情况. （8)We have several conference rooms for you to choose from.
题目：How many people are there in your group, please? ( ) 选项A：对 选项B：错 答案：对 题目：I’d like to check out and settle the bills. 选项A：对 选项B：错 答案：对 题目：Do you have a reservation with us, sir? 选项A：对 选项B：错 答案：对 题目：— Where are the restaurants? —They are near the Coffee-shop-style Restaurant on the 2nd floor. 选项A：对 选项B：错 答案：对 题目：—How far is the Railway Station from here? —Not far. It’s about 15 minutes by subway, or five minutes by taxi. 选项A：对 选项B：错 答案：对
题目：The room really needs cleaning. 选项A：对 选项B：错 答案：对 题目：Good bye! Thank you for your coming. ( ) 选项A：对 选项B：错 答案：对 题目：I’d like to book a double rooms for Tuesday next week. ( )选项A：对 选项B：错 答案：对 题目：How long will you be staying ? 选项A：对 选项B：错 答案：对 题目：We will be leaving Sunday morning. 选项A：对 选项B：错 答案：对 题目：We have a single room available for those dates. ( ) 选项A：对
“神州视景杯”第七届全国旅游院校服务技能(饭店服务)大赛英语水平测试题库 餐饮服务——中职学校组 一、中译英 1.先生,早上好。欢迎光顾我们饭店。 答案：Good mornｉｎg, Ｓir.Welcome toｏｕr hotel. 2.女士，下午好。很快乐您来我们饭店。 答案:Ｇoｏd ａftｅrｎoon, Ｍadａm. Veｒy glａd to ｈaｖｅｙou heｒe． 3.很快乐又见到您，史密斯先生。 答案：It’s ｎice to see you ａｇａin，Mr. Sｍiｔh. 4.请这边走。 答案：Thiｓway，ｐｌeasｅ. 5.我带您去您旳餐桌,好吗? 答案:Ｓhall I sｈow yoｕｔｏyour table? 6.您觉得这个会议室怎么样？ 答案：How do you liｋｅｔhｉs confeｒence room? 7.请您在这里签字。 答案：Couｌd ｙou ｓign yourｎａｍｅhere, pｌｅａｓe? 8.对不起，我不明白这项收费。
答案：I’m sorry, but I ｄｏn’t unｄerｓtanｄｔｈｉｓitem． 9.我为犯了这样一种粗心旳错误向您道歉。 答案：I’m sorry for makinｇｓuch ａcareless mistakｅ. 10.请看一下账单与否都对。 答案:Ｐlease hａve ａlook ａｔitｔo see if evｅｒythｉｎgｉs cｏｒrect. 11.您怎么结账?用现金,信用卡还是旅游支票？ 答案:How will you be ｐayｉnｇ,in ｃａｓh, ｂy crediｔcarｄoｒwｉｔｈ a traveler’ｓcheck? 12.很抱歉给您带来不便。 答案：Sｏrry for the trouble. 13.我竭力去办。 答案:Ｉ’ll try my besｔ. 14.我什么时候把您旳早餐送到房间? 答案：Whｅn ｓhouｌd I ｓeｎd ｔhe breａkｆａsｔｔｏｙourｒoｏm? 15.我可以给他留言吗？ 答案：MaｙI leave a mesｓage ｏnｔhｅphonｅ? 16.女士，您需要我给您打开窗户吗? 答案:MaｙI oｐen thｅwinｄow for you, Ma’am? 17.抱歉，没有人接。
上海市旅游行业饭店外语等级考试英语B级考试口试模拟题Dialogues 1. A man calls the hotel operator, and he’d like to speak to a guest in the hotel. But the guest is out .He leaves a message. 2. A guest calls the hotel reservations to book a room for a friend. The reservationist receives her. 3. A guest will leave for Beijing early tomorrow morning and she calls the operator and asks for wake-up call service. 4. A guest with a reservation arrives at your hotel. A receptionist receives her. 5. A guest calls the hotel operator and asks how to get an outside line and also asks about the weather forecast of tomorrow. 6. A tourist group director wants to book a wake-up call for his group which will leave early tomorrow. 7. A guest calls the hotel reservations to book a room for his boss. The reservationist upsells the room. 8. A guest calls the reservations. He'd like to book a double room, but all the rooms of the hotel are booked up. The reservationist persuades him to book a deluxe double room instead. 9. A guest calls the hotel reservations to amend his room reservation. The reservationist helps him. 10. A guest with a reservation comes into the hotel at seven pm. He is more than one hour’s late. 11. A guest doesn't know how to get a train ticket for Beijing. A concierge of the hotel offers him the help.
20XXXX市旅游饭店服务技能大赛 英语口语比赛参考题 题型一中译英 〔一中式铺床 1.这是239房间,我想加一个枕头。