商务英语复习题
1.What information should be contained in the first information section of a resume?
A.the job objective
B.family history and gender identification
C.the date
D.contect information
2.Which of the following is a “6C”？
A.Colorfulness
B.Concreteness
fortability
patibility
3.What is the first thing to appear on a bussiness letter ?
A.the date
B.the letterhead
C.the inside address
D.the attention line
4.When writing the date on a business letter you should take care to do what?
A.make sure you always put the year first before the month and day
B.always use only numbers in the date field
C.make sure you always put the month first before the date and year
D.spell out the month
5.How many spaces are needed between the complimentary close of a letter and the typed name of the person writing the letter?
A.3
B.2
C.4
D. as many as needed
6.What should you do if you are worried that the reader of a request you are asking will not honor your request?
A.write the letter in an indirect style
B.write the letter in a direct style
C.ask them to please grant your request
D.be forceful and demand they honor your request
7.When writing a letter of reply it should not be
A.prompt
B.direct
C.elaborate
D.accurate
8.Letters of applications are better know as
A.an application form
B.directions on how to use a product
C.memorandums
D.cover letters
9.What is not a background area that most likely will not be included in a cover letter?
A. education
B. personal hobbies
C. experiences
D.personal information
10.A letter of adjustment should be written in what style ?
A.indirect
B.direct
C.orderly
D.induction
11.In a sales letter you should never ….
A.inspire their curiosity
B.create a great desire for you product
C.talk bad about a customer
D.create a need
12.An invitation letter can either be written by hard on paper or on a(n)…
A.card
B.envelope
C.bulletin board
D.store font wind on
13.Thank-you letter should always begin with….
A.the reasons for writing it
B.inductive reasoning
C.good will opening
D.statement of thanks
14.Memos are not used for…
A.internal communications
B.employee instructions
C.external communications
D. announcing policies
15.Minutes are used for….
A.invitations
B.group activities
C.relay sensitive material
D.meetings
