向亚马逊买家索要Feedback 众帮跨境邮件模板

催好评：Dear :Thank you for your purchase LAND SENLUNE product on Amazon.As a part of LAND SENLUNE Customer Service Team, I want to make sure if your order was delivered in time and the product funtion well.If there is any problem with our product, please feel free to contact us by simply replying this Email.If LAND SENLUNE product met or exceeded your expectation, could you please sharing your experience on Amazon?Our future customer will benefit from it.XXXXXXXXXX (评论链接)This is the review order.Thank you so much for your great help.Your sincerely,LAND SENLUNE差评1：Regarding your order feedback with LAND SENLUNEDear Customer,You recently left us a negative feedback regarding your order placed with LAND SENLUNE on . We are sorry about the inconvenience.Please kindly provide us with the SKU number under the bar code label on the item packaging or on the box or plastic wrapping the item was in. Please let us know exactly what's the model of your device and we will look into this matter.Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter.Sincerly yoursLAND SENLUNE Customer Service Team差评2：Regarding your Amazon Product RevewDear Customer,Thank you for your purchase and taking the time to write a product revew. We are terribly sorry to hear the product you received is defective and would like to know if we can send you a free replacement or assist you with a refund.Customer reviews is important to us and we value your response. All responses will be used to further improve the quality of our service and products.Please let us know how we may assist you to resolve the issue you have experienced.Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter.Sincerly yoursLAND SENLUNE Customer Service Team。

亚马逊索评邮件模板尊敬的亚马逊客服团队，。

我是一名在亚马逊平台上销售产品的卖家，我对最近一些买家对我的产品进行了负面评价感到非常困扰。

我深知亚马逊非常重视客户体验和产品质量，因此我希望您能够帮助我解决这个问题。

首先，我想对这些负面评价进行分析。

在我收到这些评价之前，我一直保持对产品质量和客户体验的高度关注。

我确信我的产品在质量和服务方面都是符合标准的。

然而，这些负面评价给了我一些意外，因为它们并没有给出具体的问题或者投诉，而只是简单地给出了差评。

我希望能够了解这些买家的具体问题，以便我能够及时解决并改进。

其次，我想针对这些负面评价向您提出一些请求。

首先，我希望能够得到这些买家的具体投诉内容，以便我能够及时进行客户服务和产品改进。

其次，我希望能够得到一些关于如何改善产品质量和客户体验的建议，我愿意倾听并采纳您的意见。

最后，我希望能够得到一些关于如何提高我的产品在亚马逊平台上的评价和排名的建议，我愿意付出更多的努力来提升自己的产品和服务。

最后，我想向您保证，我会认真对待这些负面评价，并且会尽快采取行动来改进。

我深知在亚马逊平台上，良好的产品质量和客户体验是最重要的，我会不断努力提升自己，以确保我的产品能够给客户带来最好的体验。

在此，我真诚地希望您能够帮助我解决这个问题，并且给予我一些指导和建议。

我相信通过我们的共同努力，我能够改善我的产品和服务，为客户带来更好的体验。

再次感谢您抽出宝贵的时间阅读我的邮件，期待您的回复。

诚挚的问候，。

[你的名字]。

产品被跟卖，发给卖家的警告信模板hellowe noticed that you hove listed these particular item with ASIN which are different from our products。

You are against Amazon’s pllicy so we kindly request that you follow our instruction:Remove you offers from all product pages on within 24 hours，and do not list items on XX product pages in the future.This is the last warning。

if you dont comply with these demands,we'll have no choice but to file an official claim with the Seller Performance Department,which will seriousl impact you Amazon performance .XXX买家下单未付款,发给买家催款邮件Dear X，We appreciated your purchase from us。

However, we noticed you that haven’t made the payment yet. This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important；the earlier you pay，the sooner you will get the item。

14种亚马逊英文邮件回信1、亚马逊客户购买多种产品发邮件确认产品订单邮件模板Dear ---Thank you so much for your great support on us.We have received your order of "把订单复制进去".We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?If nothing is wrong, we will ship them asap.Best regards2、亚马逊客户因购买的商品大小不合适导致退货的邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step. Waiting for your reply.Best regards3、亚马逊卖家发错地址邮件模板Dear ---Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best regards4、亚马逊卖家发货到达时间邮件模板Dear----Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best regards5、亚马逊卖家发货发货后要求买家写反馈的邮件模板Dear----Thank you very much for your order!We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.Have a nice day!Best regards6、亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards7、亚马逊的商品被跟卖，发警告信的邮件模板。

1.亚马逊卖家发货到达时间邮件模板Dear ___,Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best regards2. 回复买家询问物流情况的邮件模板Dear ___,Thanks for your message. Hope you are great.Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards3.先填单,漏发货后，向客人解释的邮件模板Dear ___,Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap. If not, we will make you the full refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards4. 产品发货后，客户提出要换货的回信邮件模板Dear ___,Thanks for contact with us.Sorry to tell you that the item have been dispatched, and we can't change it for you now .We knew you receive it and it is not suitable for you.To express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We can refund full price for you.Which one do you prefer?Sorry for all inconvenience it led to.Looking forward to your reply.Sincerely,5. 亚马逊卖家邀feedback的邮件模板Dear----Thank you for your purchase! Order id_______________.I am writing to concern whether you have receive your item.Are you satisfied with our product and service.If you have any question with your order,please contact with us.We would try our best to solve it.If you are satisfied with our services, would you please give us a honor to share your feeling on the following link:Thanks in advance. We will really appreciate with it.Have a nice day!Best regards6. 买家要求退货，卖家回信邮件模板(自发货)Dear----Thank you for contacting us regarding your inquiry.We found your return request. Could I know the reason why you want to refund?Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Will it be possible to give new one as a compensation?Or how about we make you a partial refund as a way to make up for this?Looking forward to your reply soon.Best regards7. 亚马逊客户退货的询问原因邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience it caused.Could I know the reason why you return the item?Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Waiting for your reply.Best regards8. 客户询问货物的tracking number的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.Best regards9.索取Review模板Dear————,My name is X and I am the owner of [Your Amazon Store Name]. I want to personally thank you for being one of our customers!I noticed that your order was delivered recently. Product Ordered: XYour order:https:///gp/your ... ID%3D[insert customer's order # inside these brackets and delete brackets]I hope that you've had a chance to try the product. I want to make sure that you are 100% happy. If you have any issues, please reply to this email so I can make it right! (In fact, I love to hear from people who are enjoying my products, so I'd like to hear from you even if everything has gone smoothly!)If you are not satisfied with the product, please give us a chance to make it right! Respond to this email, and I will do whatever it takes to make you happy.We'd be honored to get your honest experience and suggestion of the product!https:///review/ ... es%23Thank you again for ordering from [Your Amazon Store Name]. We truly appreciate your business. We LOVE our customers and we will always be here if you need us.Wishing you the best,10.亚马逊的商品被跟卖，发警告信的邮件模板Dear“B”,It has come to our attention that “B”is using the " A " trademark without license or prior written authorization from " A "." A " holds federal trademark registrations in the United States. So“B”listings violate " A " trademark and intellectual property rights. You are also in breach of Amazon’s Participation Agreement.Therefore, we demand that you immediately remove all listings on in which “B”utilizes our trademarks and images protected by copyright.“B”currently has at least one listing on for products that utilize“A’s”trademarks and/or copyrights without authorization. See the following ASIN: B001234567 (写自己的ASIN)" A " is the only entity authorized to provide authorization to sell its products on . Your listing constitutes a violation of" A's " trademark rights, copyrights, and Amazon’s Participation Agreement.“B”'s infringing listings must be removed immediately to prevent damage to " A " brand and lost sales.While " A " has many options available under this state. But we would prefer to resolve this matter amicably. Please confirm to us in writing within 24 hours, that you have:(1) Removed all of " A’s " trademarks and copyright material from your listings and any other website or public display you operate;(2) Removed all of " A’s " listings of products it claims to be associated with " A’s ", including but not limited to the ASINs listed aboveFailure to take action within 24 hours will force us to report this serious violation to the Amazon seller performance team. This is licensed products to as well, Amazon seller performance team will take such violations very seriously, possibly resulting in removal of your selling privileges on .Thank you for your attention to this matter. Please contact us if you have any questions.Legal on behalf of " A "11.邀请顾客成为老客户群邮件Dear_______,Thanks for your kindly support for 店铺名.To express our grateful, we want to invite you join in our “VIP team(自己取名)”Our VIP team member(自己取名)can experience our new product in advance and enjoy discount . Just contact us with order ID by contacting our email on attachment.(把邮箱放在附件上)We are waiting for your email.Have a good time.Best regards,12.买家不知道如何使用产品的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.We are really grateful with your question Thus we can realize our shortage of product listing.We will update our listing to perfect our product information.There is the latest instruction of our product .Please check the attachment for your reference.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,13.给买家补发自发货售后件的通知模板Dear————,Hope you are fine and doing well.We have already arrange the replacement to you for your reference.(产品具体参数)The tracking number is _______________, please click the attachment to get more detail .It will take 7-10 day to arrive your city because of the long distance.Thanks for your kindly understanding and support.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,14.差评跟进邮件(进度一)Dear————,How are you recently? Hope you and your family are good.We found your review for (产品).We are really sorry for the inconvenience it causedTo express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We will provide a claim code for you.3.Or refund allWhich one do you prefer?Looking forward to your reply soon.Best regards,15.差评跟进邮件(进度二)Dear————Hope you have a great time.I am writing to concern whether you have receive the replacement.If you still have any question with your order, please contact with us.We would try our best to solve it.If you are satisfied with our services, could you do me a big favor to upgrade the r eivew?The following link:————————————————————————————It is really important for me.We will really appreciate for it.Sincerely,16.客户订购多个产品，卖家发邮件确认产品订单Dear ——，Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10（数量）pcs?产品参数——————————————————If nothing is wrong, we will ship them asap.Best RegardsSeller’s name17.卖家发错地址Dear____，Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best RegardsSeller’s name18.客户因订购的商品大小不合适导致退货Dear——，Thanks so much for your great support on 店铺名.So sorry for the inconvenience that the swimming suit（产品名）did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best Regards。

1.亚马逊卖家发货到达时间邮件模板Dear ___,Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best regards2. 回复买家询问物流情况的邮件模板Dear ___,Thanks for your message. Hope you are great.Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards3.先填单,漏发货后，向客人解释的邮件模板Dear ___,Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap. If not, we will make you the full refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards4. 产品发货后，客户提出要换货的回信邮件模板Dear ___,Thanks for contact with us.Sorry to tell you that the item have been dispatched, and we can't change it for you now .We knew you receive it and it is not suitable for you.To express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We can refund full price for you.Which one do you prefer?Sorry for all inconvenience it led to.Looking forward to your reply.Sincerely,5. 亚马逊卖家邀feedback的邮件模板Dear----Thank you for your purchase! Order id_______________.I am writing to concern whether you have receive your item.Are you satisfied with our product and service.If you have any question with your order,please contact with us.We would try our best to solve it.If you are satisfied with our services, would you please give us a honor to share your feeling on the following link:Thanks in advance. We will really appreciate with it.Have a nice day!Best regards6. 买家要求退货，卖家回信邮件模板(自发货)Dear----Thank you for contacting us regarding your inquiry.We found your return request. Could I know the reason why you want to refund?Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Will it be possible to give new one as a compensation?Or how about we make you a partial refund as a way to make up for this?Looking forward to your reply soon.Best regards7. 亚马逊客户退货的询问原因邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience it caused.Could I know the reason why you return the item?Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Waiting for your reply.Best regards8. 客户询问货物的tracking number的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.Best regards9.索取Review模板Dear————,My name is X and I am the owner of [Your Amazon Store Name]. I want to personally thank you for being one of our customers!I noticed that your order was delivered recently. Product Ordered: XYour order:https:///gp/your ... ID%3D[insert customer's order # inside these brackets and delete brackets]I hope that you've had a chance to try the product. I want to make sure that you are 100% happy. If you have any issues, please reply to this email so I can make it right! (In fact, I love to hear from people who are enjoying my products, so I'd like to hear from you even if everything has gone smoothly!)If you are not satisfied with the product, please give us a chance to make it right! Respond to this email, and I will do whatever it takes to make you happy.We'd be honored to get your honest experience and suggestion of the product!https:///review/ ... es%23Thank you again for ordering from [Your Amazon Store Name]. We truly appreciate your business. We LOVE our customers and we will always be here if you need us.Wishing you the best,10.亚马逊的商品被跟卖，发警告信的邮件模板Dear“B”,It has come to our attention that “B”is using the " A " trademark without license or prior written authorization from " A "." A " holds federal trademark registrations in the United States. So“B”listings violate " A " trademark and intellectual property rights. You are also in breach of Amazon’s Participation Agreement.Therefore, we demand that you immediately remove all listings on in which “B”utilizes our trademarks and images protected by copyright.“B”currently has at least one listing on for products that utilize“A’s”trademarks and/or copyrights without authorization. See the following ASIN: B001234567 (写自己的ASIN)" A " is the only entity authorized to provide authorization to sell its products on . Your listing constitutes a violation of" A's " trademark rights, copyrights, and Amazon’s Participation Agreement.“B”'s infringing listings must be removed immediately to prevent damage to " A " brand and lost sales.While " A " has many options available under this state. But we would prefer to resolve this matter amicably. Please confirm to us in writing within 24 hours, that you have:(1) Removed all of " A’s " trademarks and copyright material from your listings and any other website or public display you operate;(2) Removed all of " A’s " listings of products it claims to be associated with " A’s ", including but not limited to the ASINs listed aboveFailure to take action within 24 hours will force us to report this serious violation to the Amazon seller performance team. This is licensed products to as well, Amazon seller performance team will take such violations very seriously, possibly resulting in removal of your selling privileges on .Thank you for your attention to this matter. Please contact us if you have any questions.Legal on behalf of " A "11.邀请顾客成为老客户群邮件Dear_______,Thanks for your kindly support for 店铺名.To express our grateful, we want to invite you join in our “VIP team(自己取名)”Our VIP team member(自己取名)can experience our new product in advance and enjoy discount . Just contact us with order ID by contacting our email on attachment.(把邮箱放在附件上)We are waiting for your email.Have a good time.Best regards,12.买家不知道如何使用产品的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.We are really grateful with your question Thus we can realize our shortage of product listing.We will update our listing to perfect our product information.There is the latest instruction of our product .Please check the attachment for your reference.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,13.给买家补发自发货售后件的通知模板Dear————,Hope you are fine and doing well.We have already arrange the replacement to you for your reference.(产品具体参数)The tracking number is _______________, please click the attachment to get more detail .It will take 7-10 day to arrive your city because of the long distance.Thanks for your kindly understanding and support.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,14.差评跟进邮件(进度一)Dear————,How are you recently? Hope you and your family are good.We found your review for (产品).We are really sorry for the inconvenience it causedTo express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We will provide a claim code for you.3.Or refund allWhich one do you prefer?Looking forward to your reply soon.Best regards,15.差评跟进邮件(进度二)Dear————Hope you have a great time.I am writing to concern whether you have receive the replacement.If you still have any question with your order, please contact with us.We would try our best to solve it.If you are satisfied with our services, could you do me a big favor to upgrade the r eivew?The following link:————————————————————————————It is really important for me.We will really appreciate for it.Sincerely,16.客户订购多个产品，卖家发邮件确认产品订单Dear ——，Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10（数量）pcs?产品参数——————————————————If nothing is wrong, we will ship them asap.Best RegardsSeller’s name17.卖家发错地址Dear____，Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best RegardsSeller’s name18.客户因订购的商品大小不合适导致退货Dear——，Thanks so much for your great support on 店铺名.So sorry for the inconvenience that the swimming suit（产品名）did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best Regards。

海猫跨境与海鲨跨境：亚马逊邮件营销模板怎么写做亚马逊的卖家朋友都知道，亚马逊邮件营销算得上是最常用的一种营销方式了，无论是亚马逊邮件索评也好，亚马逊邮件推新也好，还是亚马逊测评转化等等，邮件营销都是很重要的一种联系客户的方式。

但是，尴尬的是，当你成千上万封邮件发出去，却了无音讯，没有回复，没有故事，简直令人抓狂！别着急，静下心来反省一下，没回信的原因可能有二：1. 邮件太多，标题不够有吸引力才不受待见。

想让客户在堆积成山的众多邮件中查看到你的信，确实，有点难~但走心或许就可以。

走心就是，每一封邮件模板都要细致认真地研究每一个单词，标题一定要引人注意。

另外最重要的是精准定位客户，就是你要了解客户的喜好，购物习惯，需求，常登陆网站和页面是什么，这样才能有的放矢，在邮件模板上下好功夫。

2. 邮件被屏蔽或进入了垃圾箱做亚马逊邮件营销最悲催的事莫过于邮件被屏蔽或者进入了垃圾箱，想要邮件不被拦截或者屏蔽，那几乎是不可能的，因为“生杀大权”掌握在买家手上，而你能做的唯一办法就是写好邮件减少被屏蔽的可能。

那么亚马逊的邮件营销模板怎么写呢？如何让你的亚马逊邮件营销模板脱颖而出呢？以下给大家提供几个酷鸟卖家助手系统中的邮件模板供大家参考：一、收到差评时邮件模板邮件主题：How can we help?邮件内容：Hello *|buyer_name|*,We noticed that you just left us a review. We are terribly sorry that you are not100% satisfied with your purchaseMay I ask if there is anything wrong?Please simply write back and let us know how we can help. I personally promisethat I will respond as soon as possible and that we will do our best to make sureyou are 5 out 5 stars happy with our products and service. Your review is veryimportant to us. Hope you can understand and give us a chance to do it rightand make up for you :)Thank you again for your understanding and continuous support. Have a good day!Support Team二、买家下单后的邮件模板邮件主题：Your order has been confirmed!邮件内容：Hi, *|buyer_name|*,I'm just writing to let you know that Amazon has confirmed your new order:Order ID: *|order_id|*I am personally following up on every order to make sure everything wasdelivered safe and sound! If you have any question, please be sure to write back:)I will make sure to set things right. Our small team at Company works hard toensure that you have a happy shopping here.Have a good day.Thank you very much for your support!Support Team三、移除负面反馈的模板邮件主题：Regarding your order feedback邮件内容：Dear *|buyer_name|* ,You recently left us a negative feedback regarding your order placed with *|seller_name|* . We are so sorry for the mistake andany inconvenient caused by it .Please accept our sincere apology.We will be appreciated it very much if you could tell us the details of the product problems.Your advice is important for improving our product quality.In addition, If you have any suggestions to us to make up for this defective purchase, please feel free to tell me.Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter.Sincerly yours*|seller_name|* Customer Service Team海猫跨境官网海鲨跨境官网。

客户订购多种产品，卖家发邮件确认产品订单Dear buyer，Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?If nothing is wrong, we will ship them asap.Best RegardsSeller’s name译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。

我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？如果没什么问题，我们会尽快发货。

客户因订购的商品大小不合适导致退货Dear buyer，Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best RegardsSeller’s name译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。

Dear,I am very sorry, we ship from China, beacuse of the stong and heavy sno w, factory has to stop working and the Chinese traditional Festival is on the way, our supplier is going to have holiday. So I think, give you full refund rather than wait for long time, will be better.Sorry for any inonvenience.要好评邮件Hi here,Thanks for your support to purchase our products, and we would like to m ake improvements in terms of products, service, quality, sourcing, etc.It would be highly appreciated if you could leave us a positive feedback and product review which will be a great encouragement for us to do be tter in the future.Please feel free to contact us, if there is anything we can do for you. Sorry for any inconvenience caused.Have a nice holiday! ^.^Best regardsDear,Sorry to trouble you . We ship from china, and the estimate delivery dat e is ( January 15, 2016 - Feb 3,2016) in Amazon,sorry for the long time,but begyour understanding!We sell abiding by Amazon sales rules. Hope you can und erstand and support our business.Really sorry for this. We have given you a refund. Pls check your account later. Any question pls contact me, I am here for you all the time.Thanks for your support and understanding! Have a nice day! :)BemallHi here,Sorry to trouble you again. We ship from Hongkong, and the estimate deliv ery date is ( Monday, January 4, 2016 -Wednesday, January 20, 2016 ) in Amazon. Sorry for the long time, but beg your understanding! We sell abiding by Amazon sales rules. Hope you c an understand and support our businessHiI have contacted customer already and with the inform of estimate delivery date, sorry but please check it again. Thank you Hi here,Sorry to trouble you,It is said shipping time too long, I have checked the order already, it is in the standard delivery time, and have contacted the customer to explain for this issue. We have given the customer full refund.Have a nice day! :) hope a nice year for both you and me! 要好评Hello,Thanks for your continuous support to our products, and we would like to make improvement in terms of service,quality,sourcing,etc.It would be highly appreciated if you could leave us a positive feedback and product review that is a great encouragement for us.Please kindly to contact us, if there is anything support needs.Sorry for any inconvenience caused.Have a nice dayQBest regardsDear,Do not worry,We will send you the Correct product.We have send you the Tibet bracelet which you buy,not a p endant.Dear,we have cancel the order,and have give you a refund.please check your account later. 差评邮件Dear,Sorry to trouble you again. I am writing to confirm that have you received therefund yet?And could you please remove the feedback as an important support and encouragement?I am a new seller and just out of college in June，2015. As a proverb says"Everyone deserves a second chance." could you please give me the second chance?Look forward to your reply. Thanks for your support and understanding! Wish ahappy life！Kindness regards,kubaier已经退款，求好评Dear,First of all, please accept my deepest apologies for the long delivery time.As aseller, we really hope every clients could be satisfied with our product and services, and the product could be arrived on time. But the item shipped from China. It's along way, the logistics can't be controlled. I can totally understand your feeling ifI were you. And beg your understanding, too.Really sorry for this. We have given you a refund.I am a new seller and just out of college in June，2015. It is my first job,maybe I could not do better than the other sellers, but I will do my best to do mywork to improve product and service. And will be very grateful if you can leave me a5 star feedback if you are satisfied with my service.Happy New Year! Hope a nice year for both you and me!Have a nice day :)Best regardskubaierDear,Sorry to trouble you again.I am writing to confirm that have you received the refund yet? And pls let me know if there are something I can do for you.Really sorry for the delay and my poor service. Beg your forgiving and understanding!And could you please remove the feedback as an important support and encouragement?Look forward to your reply. Thanks for your support and understanding! Wish a happy life！Kindness regards,AmstyleHello,First of all, please accept my deepest apologies for your unsatisfaction. We are really sorry about the trouble. For this part give you big problem, we are really sorry.I am a new seller and just out of college. It is my first job, maybe I could not do better than the other sellers, but I will do my best to do my work to improve product and service.We have given you a refund. Pls check your account later.And could you please remove the feedback as an important support and encouragement?Look forward to your reply. Thanks for your support and understanding! Wish a happy life！Kindness regards,amstyleDear> In light where there is a sheet, you need to remove the thin, light can be purchased to work！you can try. If still not work, pls contact me,Thanks for your support and understanding!DearReally sorry for this.Pls try the button on the button of the helmet, if does not work, pls change a new battery. Hope this helps. If still not work, pls contact me, will soon resend or refund it to you. Really sorry for this. Beg your understanding!Thanks in advance. Have a nice day! :)Best regardsamstyleHi here,You misunderstood me，I have already given you a refund。

亚马逊回信邮件模板1.亚马逊客户购买多种产品发邮件确认产品订单邮件模板Dear ---Thank you so much for your great support on us.We have received your order of "把订单复制进去".We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?If nothing is wrong, we will ship them asap.Best regards2.亚马逊客户因购买的商品大小不合适导致退货的邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best regards3.亚马逊卖家发错地址邮件模板Dear ---Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best regards4.亚马逊卖家发货到达时间邮件模板Dear----Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best regards5.亚马逊卖家发货发货后要求买家写反馈的邮件模板Dear----Thank you very much for your order!We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.Have a nice day!Best regards6.亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板Dear --Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards7.亚马逊的商品被跟卖，发警告信的邮件模板HelloWe have noticed that you are not authorized to sell this card knife and you have listed this particular item (ASIN ：B00GICPZT0) which is sold exclusively by the brand authorized sellers. Please refer to our attachment.Please send the confirmation to us after you remove the product as issued from your listing. If you do not comply with these demands, we will have no notice but to claim with seller performance department, which will seriously impact your Amazon selling privileges. Please handle and reply us as soon as possible, otherwise we will complaints and amazon.8.客户询问货物的tracking number或者有没有发货，给客户的回信邮件模板Dear Customer,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-9 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.Best regards9.买家以不想要为由要求退货，卖家接受退款请求，给买家回信的邮件模板Dear ---Thank you for contacting us regarding your inquiry.Your return request has been approved. You will be receiving a return shipping label and RMA instructions via Amazon. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.Also, please make sure that the correct merchandise is being shipped us, 卖家名. We are a seller by the name of 卖家名on Amazon and we will only accept returns of our merchandise. If merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.We appreciate your cooperation.Best regards10.买家已经下单，货已经发出去了，但在网上没有查到物流信息，买家发邮件来查询这件货的情况，回复买家的邮件模板。