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Cultural Awareness（文化意识）Did you know that body language accounts for over 90% of a conversation？That’s why communicating face-to-face is always better than a telephone conversation-especially if you are trying to sell something！Your body language will give others a general impression of you and it will also show your emotions（情绪）.It’s very difficult to make your body lie.It’s easy to tell the difference between a genuine（真诚的）smile of pleasure and a false smile. So if you understand body language codes （密码）,it is usually possible to know what someone really means, whatever they may be saying with words.Although much of body language is universal, a lot is also cultural .Culture codes vary from one country to another and they can lead to misunderstandings. Even simple gestures may have a completely different meaning in other parts of the world. For instance, the circle sign made with three raised fingers means Ok in Unites States. But this sign is not universal. In Brazil, Greece and Germany it is rude gestu re and in Japan it means “money”!In many Asian cultures, it is inappropriate(不恰当的) for men and women to touch in public. Therefore, display of affection(喜爱，爱慕)such as holding hands or kissing are not acceptable. In some parts of Asian, however，it is common for people of the same sex to hold hands as a sign of friendship.Greetings vary according to the country and the sex of the people involved. In the west, it is appropriate to shake hands when you meet someone for the first time and both men and women can initiate a hand shake. In Indonesia, for example, a man will not offer a handshake to an Indonesian woman unless they are in a business situation.If you want to avoid making embarrassing mistakes when you travel to other countries, you should find out about their basic cultural codes before you leave. If you do this, you are less likely to offend people.Cultural Awareness（文化意识）你知道肢体语言占交谈的90%以上吗？那就是为什么面对面的交谈总是比电话交谈要好的原因——尤其是当你尽力出售东西时！肢体语言会给他人留下对你的总体印象，也会显示出你的情绪。
