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Unit 1
Important terms
e-business process 电子商务流程
online marketing 在线营销
Word-Wide-Web interface 万维网接口
financial transaction 财务往来
business model 商务模式
customer service 客户服务
dispute resolution解决争端
customer relationship management 客户关系管理
electronic billing and payment system电子付兑与付系统
shipping document 运输单
EDI 电子数据交换
Customs clearance 清关
Final customer最终用户
Credit card verification 信用卡鉴别
Market niche 市场领域
Software module 软件模块
Important sentences
1.它已成为各贸易和商务的强有力的手段。
It has become a powerful medium for commerce and business transaction of all kinds.
2.电子贸易指网上财务往来，电子商务指所有形式的网上交易。
e-commerce refers to financial transactions over the web and e-business refers to all forms of transactions over the Web.
3.客户服务已经是并将继续是一个主要的竟争因素。
Customer service has been, and continues to be, a major competitive factor.
4.电子商务的交易通常涉及几个互动的步骤。
E-business transactions often involve several interactive steps.
5.那将给你极大的竟争优势。
That will give you a serious advantage over your competition.
6.当你的公司电子商务化后，你与客户间的关系就改变了。
When you become an e-business you transform your relationship with your customers.
7.客户关系管理在你的商务程序中起决定用。
Your most critical business process is customer relationship management.
8.我们必须尽最大可能利用我们已有源。
We must make the best possible use of the resources we have.
9.男孩们依次被召入会见考官。
The boys were summoned in turn to see the examiner.
10.他做一切事情都不考虑后果。
He does everything regardless of the consequences.
11.法官的权利由法律规定。
The power of a judge are defined by law.
12.商业电视是有效的广告宣传工具。
Commercial television is an effective medium for advertising.
13.他们向她表示热烈欢迎。
They extended a warm welcome to her.
14.我把参考书放在书桌旁以便使用。
I keep my reference books near my desk for convenience.
15.我们处在历史的紧要关头。
We are at a critical time in our history.
16.在那一瞬间，我以为他要拒绝了。
Just for an instant I thought he was going to refuse.
17.在过去的数年中，因特网已经从一个仅用于科研的网络发展成了一个使新一代商务模式
成为可能的平台。
Over the last few years the internet has evolved form being a scientific network only , to a platform that is enabling a new generation of business.
Unit 2
Important terms
Just-In-time / Direct Site Delivery 及时供应制
bandwidth带宽
target market目标市场
DigiCash 电子现金
delivery and payment mechanism 交货与付款机制
search engine搜索引擎
URL统一资源定位器
PGP 一个基于RSA公匙加密体系的邮件加密软件
Downward industry trend 行业下滑
cost overruns成本超支
hacker intrusion黑客入侵
computer virus计算机病毒
Profit / loss statement 损益表
Cash-flow 现金流量
Balance sheet 资产负债表
tangible benefit有形利益
intangible benefit无形利益
R&D研究与开发
Important sentences
1.我们扼要说明了我们对该建议的反对意见.
We outlined our major objections to the proposal.
1.报告中有一段谈到工作中的事故问题.
The report has a section on accidents at work.
2.这辆汽车很废汽油.
The car consumes a lot of fuel.
3. 你可以把不重要的细节删除.
