2023年BEC商务英语高级口语考试话题汇总

2023年BEC商务英语经典口语总结1整理bec的口语是考试的一个重要板块，为了关心大家在口语中拿分，下面我给大家带来BEC（商务英语）经典口语（总结），盼望对大家有所关心。

BEC商务英语经典口语总结1Are you by yourself?你一个人来吗?Come to the point!有话直说!Do you accept plastic?收不收信用卡?Does it keep long?可以保存吗?Dont be so fussy!别挑剔了!Dont count on me!别希望我!Dont fall for it!不要上当!Dont get me wrong!你搞错了!Dont give me that!少来这套!Dont lose your head!别乐昏了头!Dont over do it!别做过头了!Dont sit there daydreaming!别闲着做白日梦!Dont stand on ceremony!别太拘束!Drop me a line!要写信给我!First come first served!先到先得!BEC商务英语经典口语总结2Get a move on!快点吧!Get off my back!不要称赞我!Give him the works!给他点教训!Give me a break!饶了我吧!Great minds think alike!英雄所见略同!In one ear，out the other ear.一耳进，一耳出! Im spaced-out!我开小差了!I cross my heart!我宣誓是真的!I feel very miserable!我好懊丧!I have no choice!我别无选择了!I watch my money!视财如命!Ill be in touch!保持联络!Ill check it out!我去看看!Ill show you around!我带你四处逛逛!Ill see to it!我会留意的!Im crazy for you!我为你疯狂!You make me jump!你下了我一跳!BEC商务英语经典口语总结3Make up your mind.作个打算吧!Make yourself at home!就当在家一样!My mouth is watering!我要流口水了!Never heard of it!没听说过!Nice talking to you!很兴奋和你谈天!No doubt about it!勿庸置疑!No pain no gain!不经一事，不长一智!None of your business!要你管?There is nothing on your business!这没你的事!Now you are really talking!说得对! Please dont rush me!请不要吹促我! Please keep me informed!请肯定要通知我! She looks blue today.她今日很愁闷!She is under the weather.她心情不好!So far，so good.过得去。

BEC高级口语真题汇总Part 2Company Growth公司发展题Company growth: the importance to a company of controlling expansionCompany Growth: how to decide when it is the right time for a business to expandCompany Growth: how to ensure that company growth proceeds at the optimum rateCareer 职业题Staff development: the importance to a company of developing effective career plans for staff HR人事题Recruitment: how to ensure that the advertising of job vacancies is effectivePersonal skills: how to motivate employees to achieve their full potentialPersonnel management: the importance to a company of having well-motivatedstaffStaff relations: the importance of a company providing a range of facilities for all staff Recruitment: how to ensure that the best candidate for a post is selectedPersonnel Management: the importance of providing employees with clear job descriptions Human Resources: how to ensure that staff at all levels receive appropriate feedback on individual performanceStaff Development: how to administer a staff budget effectivelyTime Management 时间管理题Time management: the importance of planning work timeeffectivelyTime Management: how to manage a heavy workload effectivelyTraining 培训题Staff Training: how to evaluate the effectiveness of company training programmesSales & Marketing营销题Marketing : how to ensure that agents maintain a high level of effectiveness when representing a companySales: how to ensure that price levels for new products are set appropriatelyMarket research: the importance of finding out about customers’ habits and attitudesFinancial planning: the factors involved in deciding on appropriate pricing strategies Marketing: the importance of advertising slogans in promoting a brand or product Adver tising: how to select a suitable agency to handle a company’s advertisingProduct promotion: how to make effective use of the media when promoting a new product or serviceMarketing: the importance to a company of offering its products on the world-wide webPublic Relations: the importance to a company of sponsoring well-known personalities from the arts and popular culture Sales: the importance of brand image in ensuring that products or services sell well Customer Service客服题Customer relations: the importance of making customers feel valuedCustomer relations: the importance to a company of reliable customer opinions of products Customer service: the importanceof providing an effective after-sales service for customers Communication交流题Communication skills: the importance of foreign language training for selected employees Communication: how to achieve an effective working relationship between different departments within a companyInformation management: how to ensure that information is managed effectively within a companyInformation management: the importance of keeping staff informed about company policies and plansInformation management: the importance of an effective internal communication system in a companyInformation Management: how to analyse and make effective use of information Communications: how to ensure that e-mail is used appropriately by staff for internal and external communicationsCommunication skills: the importance of understanding cultural differences when working in an international environmentProduction 生产题Quality control:the importance to a company of monitoring the quality of its goods and services Quality Control: how to ensure that a company consistently maintains quality control standards Finance财务题Finance: how to decide whether to float a company on the stock marketFinancial management: how to identify ways of reducing costs in a companyPurchasing采购题Purchasing: the importance of maintaining personal contactwith potential suppliers Purchasing: how to achieve and maintain good relations with all suppliersPurchasing: how to evaluate and select new projectsProject Management 计划管理题Technology科技题Technology: the importance to a company of regularly upgrading its technological equipment Technology: the factors involved in assessing the cost-effectiveness of new technology Technology: the importance to a company of keeping up-to-date with internet developments Technology: the importance of computer skills for the workplace of the futureHealth and Safety健康安全题Health and safety: how to develop a responsible attitude among staff to health and safety requirements in a company Health and Safety: the importance to a company of having a Health and Safety policyTravel & Transport旅行交通题Planning and strategy规划和策略Strategic planning : the factors involved in managing change effectively within an organization Strategic planning: how to decide whether to purchase or rent company premises Business strategy: how to maintain the confidence of company shareholdersteamwork 团队合作Project development: how to ensure inter-departmental co-operation on new projects Project management: the importance of teamwork for the effective management of projects。

商务英语BEC高级口试真题Career Planning3、Career Planning: how to assess the career opportunities provided by different types of companiesCareer PlanningEven after a job is offered and accepted, career decisions must be made. On-the-job experience may affect the desired path. Aspiring to achieve a position above the present position is natural. The planned career path to that position may involve either a series of promotions within the firm or switching to a different firm. While planning a career path is a useful motivator, the plans should be achievable. If everyone planned to be president of a company, most plans would not be achieved. This can cause frustration. A preferable career path would include short-term goals, since some ultimate goals may take twenty years or longer. The use of short-term goals can reinforce confidence as goals are achieved.Career Development: the importance of acquiring a range ofskills throughout your careerIt is important a person to have a range of skills in the course of his career development. When he has a range of skills, he is obviously more competitive than those who don’t and therefore has more chances of promotion. And it will be easier for him to find a job outside his company if he is not satisfied with his present job. In addition, a person with a range of skills is more likely to work his way up to the top of the corporate ladder.4、Human Resources: how to provide effective support for new members of staffTraining: The importance of a continuous programme of staff training within a companyStaff Management: how to achieve and maintain high motivation among a workforceMotivating Employees: Employees tend to be more satisfied with their jobs if they are provided (1) compensation that is aligned with their performance, (2) job security, (3) a flexible work schedule, and (4) employee involvement programs. Firms should offer job security, compensation that is tied to employee performance, more flexible work schedules, and more employee involvement programs. To the extent that job satisfaction can motivate employees to improve their performance, firms may be able to a higher production level by providing greater job satisfaction.5、Marketing ResearchManagers cannot always wait for information to arrive in bits and pieces from the marketing intelligence system. They often require formal studies of specific situations. For example, Toshiba wants to know how many and what kinds of people or companies will buy its new superfast laptop computer. Or Barat College in Lake Forest, Illinois, needs to know what percentage of its target market has heard of Barat, how they heard, what they know, and how they feel about Barat. In such situations, the marketing intelligence system will not provide the detailed information needed. Managers will need marketing research.We define marketing research as the systematic design, collection, analysis, and reporting of data and findings relevant to a specific marketing situation facing an organization. Every marketer needs research. Marketing researchers engage in a wide variety of activities, ranging from market potential and market share studies, to assessments of customer satisfaction and purchase behavior, to studies of pricing, distribution, and promotion activities.A company can conduct marketing research in its own research department or have some or all of it done outside. Although most large companies have their own marketing research departments, they often use outside firms to do special research tasks or studies. A company with no research department has to buy the services of research。

PromotingTourismAn international conference on tourism will held soon. You have been appointed to a committee which will make recommendations on how your region should be promoted at the conference.●Whichtypes of tourist attractions and facilities generate most income fromforeign visitors?● How other attractions and facilities should be promoted effectively to foreign visitors?Recruitment VideoYour company wishes to recruit more young business graduates. You have been asked to produce a recruitment video, which will be used to attract more job applications from business students.●What types of information about the company to include in the video?●Which members of staff should be involved in making the video?ForeignWorkersYour company has recently singed an agreement with a foreign company, which means that foreign business people will be workingin your company forshort periods. You have been asked to help with preparations for their arrival.●How to familiarize foreign business people with the working practices of your company?●What arrangements need to be made for the foreign staff for outside working hours?Newspaper ArticleA local newspaper is planning a series of articles about successful companies inthe area,includingyour company. Youhave beenasked to communicate with the newspaper about the content of the article on your company.●What kinds of information about the company should be included?●How the company could benefit from the newspaper article?Cost cuttingYour company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.●Which are the areas where costs could be cut?●What problems might arise from cutting costs?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. Youhave beenaskedtosuggest how this couldbe improved.●How the company can make effective use of will be available in the new office?●What training will be needed for these jobs?Staff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill anunexpected order. The staff needs to be ready to start work assoon as possible.●What you need to do in order to find suitably skilled staff?●What type of induction program the new staff will need before they start work?Modernization ProgramYouwork for a large company whichhas decided to introduce a programof modernization and improvement. You are involved in setting up this program.●How to prepare staff for major changes within the company●What other factors have to be considered when introducing major changes in a companyLanguage Courses AbroadYour company has offered you the opportunity of attending a six-month Englishlanguage course abroad. Youhave to decide whether to accept, andaretherefore going to attend a meeting to find out more about the offer.●What the advantages are of learning languages abroad●What plans youwill have to make for work and home if yougo away for along periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for thefuture of your company.●What youneed to find out about the supplier and the products or servicesbefore the visit●How you could entertain the supplier the negotiationsForeignBusiness TravelYour company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.●What the various reasons are why members of a company make business trips abroad●Inwhat ways a company might be affectedif the number of foreignbusinesstrips was reducedCompany DirectoryYour company is goingto be included inaninternational directory of all thetypes of businesses operatinginyour country. Youhavebeenaskedtowritea briefprofile of your company for the directory.●What information you will include about your company●How the directory would be useful to companiesTeamworkYour company is keen to encourage staff to work together in teams. You have been asked to suggest ways in which this could be implemented.●How to convince staff of the advantage of teamwork●How to evaluate the results of the company's policyStaff FitnessYour company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.●W hat the advantages are toa company of havinga fit andhealthy workforce●Whatfacilities a company shouldprovide inorder toencourage staff tobe fitand healthyInvestinginStaff TrainingYour company has recently had a problem with staff leaving the company shortly after completingtrainingcourses. Youhave beenasked to write a reportfor senior management on this situation.●How to encourage staff who have undertakentrainingcourses to stay withthe company●How to ensure that a company benefits fromprovidinga range of facilitiesfor its workforceCorporate EntertainmentYour company is keen to establish a policy for entertaining important clients.You have been asked to make recommendations for a policy for corporate entertainment.●What are the advantages and disadvantages to a company of entertainingclients●What are the criteria for selecting entertainment for clientsStaff RetirementYour company wants to introduce a program to help staff prepare fully for retirement.●What practical preparations staff need to make for their retirement●What the advantages and disadvantages are to a company of staff retiringWorking from HomeYour company is consideringallowingsome employees to work fromhomewrite a for part of the workingweek. Your managingdirector has asked you toreport on this proposal.●Which employees this system would be most suitable for●How technology could help to make the system of working from home effectiveExport OfficeYour company has decided to openanexport office inorder to deal withanincrease in orders from abroad. This office will be responsible for the company ’s exports and will be visited by foreign representative.●What kinds of jobs will be available in the new office●What training will be needed for these jobsNew FactoryYour company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.●What factors need to be considered in choosing a good location●Which of these factors are the most important to considerBusiness PresentationA local college has asked your company to give a short presentation to a group of youngbusiness students about the work of one of the departments inyour company. Youare incharge of organizingthe presentation.●Whichdepartment would be the most interestingfor the students to hearabout●Whichmethods or aids could be used to make the presentationinterestingforyoung peopleStaff TurnoverThe managingdirector of your company is keentoreduce the number of staffleavingafter a short time. Youhave beenasked to suggest ways of encouragingstaff tostay inthe company.●What kinds of incentives might help to retain staff●How to ensure that staff satisfaction is maintainedMarket ResearchYour company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.●What kinds of information would be useful to obtain●How to decide whether to go ahead with the productProduct RecallYour company has discovered a designfault ina new product and needs torecall this product from customers. You have been asked to make recommendations about the best way to handle this incident.●What would be the most effective method of informing customers of the product recall●How to ensure t he company ’ s reputation remains undamaged by the incident。

商务英语口语考试话题商务英语口语考试话题1. Have you ever experienced a situation in which the customer care was very good? What do you think makes good customer care?2. What is customer loyalty？Are you a loyal customer? Why or why not?The customer frequently uses the same pany or buys the same product.Yes, I’m a loyal customer. For exle, most of my cloth is from the same pany. And I always go to the same restaurant. There is no doubt in my mind that the quality in the product is what has kept me as a loyal customer. And their customer care is also very important. If their quality of the product and the customer care are good, I usually bee their loyal customer.3. What kind of pany can be called multinational? Please show one exle of multinational and describe it briefly.A pany or corporation operating in more than two countries.I know a multinational pany which all the people know. It is the Apple pany. Apple designs and creates iPod and iTunes, Mac laptop and desktop puters, the OS X operating system, and the revolutionary iPhone and iPad. The founder of Apple pany Steve Jobs has became the idol of many Chinese. They work many days to buy a Iphone. So the Apple is very popular.4. Have you ever used the Inter to shop? paredwith the traditional shopping, what are the advantages and disadvantages of Inter shopping?Yes, I often use the Inter to shop.1. Can save some money2. Can have more choices4. Needn’t carry goods back home personally5. Can do shopping at any time1.Can’t see, touch, smell the goods.2.Can’t get go ods immediately.3.Difficult to have the same consumer protection as buying goods from solid shops.4.Personal information may be disclosed.5.May be given the wrong goods or the fake modities5. What is retailing? Can you list at least 3 types of retail outlet and say the characteristic of each respectively?The final step in the whole distribution channel; no middlemen between buyers and retailers.1.Supermarket a large self-service shop selling food and drink and also small household items2. hypermarket a very large supermarket often located on the edge of a town or city3. shopping centre/mall A covered area with shops, supermarkets and restaurants4. department store a large shop with many departments or sections---each department sells a different type of goods5. specialist retailer A shop which only sells one type of product, usually of high quality6. chain store one of a group of shops owned by the same pany6. What are the four ways in which advertising can work? If you are given “Dyson vacuum cleaner”, how to introduce it to your target customers?Advertising can inform or persuade or remind or motivate;Dyson vacuum cleaner uses grey and yellow. The silver-grey body, like machined aluminium, resembles a piece of aircraft technology. Yellow is used to highlight the important parts and give it a sense of fun. And the inventor of the cleaner won the European Desigh Prize. The cleaner does not use bags to collect dust.7. What are the workplace cultures in Britain and Spain? What do you think is the workplace culture in our country and why do you think so?The British live to work and the Spanish work to live.8. Many everyday brands used by people can have varying prices throughout the world. What do you think are the possible factors which can influence price? Take a factor as exle, and say why it can influence price.Exchange Rate / Taxes / Labor cost / Raw material cost / Shipping cost / Demand and Supply Purchasing Power , etc. Availability of raw materials can greatly influence the prices. For exle, water in our country is too much, so the price of water in our country is very low. But in some African countries, water is very poor. So the price of water is as high as the price of oil in our country.9. What is unique selling point? If your panywan ts to launch a new product “Lucky Cola”, what do you think can be the unique selling point(s)?It differentiates your product or service from those of your rivals; It is the one thing that singles you out from the petition. It may present a point of view, a promise or a deal that no one else makes; or it may be a benefit applying to just your business,product or service. Like Pepsi-Cola and Coca-Cola, Lucky Cola will bee the third biggest cola pany in the world. The “lucky” in lucky cola can imply that the lucky cola can give you good luck. It is very kind for people to hear the name. So this can be regarded as a big unique selling point.10. What would you like to do after you finish your studies? What are you doing now for the preparation of your future plan?Go abroad, study further, go to work. I plan to go to look for a job after I finish my studies. What I do now is paying attention to my studies. I think if I have a good grades, I will get a better job. And then I usually surf on the Inter to look for the information about my。

千里之行，始于足下。

BEC高级口语第一部分话题总结
BEC高级口语第一部分包括以下话题：
1. Work and careers：关于工作和职业的话题，例如职业规划、就业市场、工作经验等。

2. Technology and communication：关于科技和通信的话题，例如电子邮件、社交媒体、手机等。

3. Globalization and business travel：关于全球化和商务旅行的话题，例如跨国公司、国际商务、文化差异等。

4. Management and leadership：关于管理和领导力的话题，例如团队管理、决策 making、创新等。

5. Customer service and sales：关于客户服务和销售的话题，例如客户满意度、销售技巧、市场营销等。

6. Ethics and corporate social responsibility：关于道德和企业社会责任的话题，例如商业道德、可持续发展、公平贸易等。

在准备BEC高级口语考试时，需要熟悉这些话题，并且能够就每个话题提
供相关的信息和观点。

因为口语考试的性质，还需要练习流利地表达自己的想法，并能够与考官进行对话。

第1页/共1页。

BEC口语考试partone考试内容及注意事项整理2023下半年的（商务英语）考试就要到了，为了关心大家顺当通过口语考试，以下是我整理的关于BEC口语考试part one考试内容及留意事项，供大家参考。

BEC口语考试part one考试内容及留意事项本项考试的时间：3分钟左右。

本项考试的形式：由考官逐个向考生提出问题，考生进行回答。

本项考试内容：涉及个人信息的诸多方面，考官的提问更是千变万化，但肯定设计个人信息的某个方面。

通常，为了核对考生资格，考官会问以下问题：What’s your name?/can you spell your family name?/can you spell your surname?/ what’s your number? 回答范例：My name is Ray. That’s R-A-Y, Ray.本项考试的目的是：考官借助于对考生个人信息的提问，核对考生考试资格，并通过与考生之间的沟通，考察考生的发音，语法和用词。

本项考试从难度上来说是口语三项考试之末，但由于其为考试第一项，所以考生在本项中留给考官们的印象至关重要。

考生们必需仔细对待。

考生在本项考试中必需做到：1.克服考试开头时的紧急心情。

（方法）：留意外表。

提前进入考场，适应考场环境。

了解考试模式，进行模拟训练。

2.听清考官所问之问题。

若没有听懂，可以要求考官重复其问题。

方法：使用I am sorry but could you repeat your question?/I beg your pardon, Madam(Sir)?等句型。

3.全面地回答考官提出的问题，不能跑题。

有用技巧：A. 对于考官提出的特别疑问句，首先使用单词、词组或（句子）赐予明确的答复。

然后阐述理由。

B. 对于考官提出的一般疑问句，首先答复yes或者no，然后阐述理由。

C. 对于考官提出的选择疑问句，方法同A。

4.不要与另一位考生沟通，不要干扰另一位考生的答题。

When discussing the potential market for our product, which of the following factors should we prioritize?A. Price competitivenessB. Brand recognitionC. Technical specificationsD. Consumer demographicsIn a business meeting, what is the best way to express disagreement with a proposal?A. "I'm sorry, but I don't agree."B. "That's a terrible idea!"C. "I think we should consider other options."D. "I'm not convinced it will work."Which of the following is NOT a type of business communication?A. EmailB. Press releaseC. Casual chatD. MemoWhat is the main purpose of a business plan?A. To raise fundsB. To attract investorsC. To document a company's goals and strategiesD. To increase salesWhen negotiating a contract, what is the most important skill to have?A. PersuasionB. Knowledge of the industryC. AssertivenessD. CompromiseWhat does ROI stand for in business terms?A. Return on InvestmentB. Revenue Over InvestmentC. Risk of InvestmentD. Ratio of InvestmentThe ___________ of a company is the total value of its assets minus its liabilities.In a SWOT analysis, 'T' stands for ___________.A ___________ is a legal agreement between two or more parties.___________ marketing focuses on meeting the specific needs of a customer segment. The ___________ of a product refers to how it is priced compared to similar products. The main objective of a ___________ is to convince the reader to take a specific action. Describe the key elements of a successful business pitch.Explain the importance of teamwork in achieving business goals.Discuss the role of technology in modern business communication.Outline the steps involved in conducting market research for a new product.Analyze the challenges faced by startups in their early stages.Explain the difference between a profit margin and a net profit.。

BEC商务英语中高级口语考试常见问答下面是的一些BEC中高级口语考试常见问答，以供大家学习参考。

Q：Could you project what you would like to be doing five years from now?(你能预料五年后你会做什么吗?)A：As I have some administrative experien in my last job, I y use my organizational and planning skills in the future. (我在上一个工作中积累了一些行政，我将来也许要运用我和方案上的经验和技巧。

)A：I hope to demonstrate my ability and talents in my field adequately. (我希望能充分展示我在这个行业的能力和智慧。

)A：Perhaps, an opportunity at a nagement position would be exciting.(也许有时机，我将会从事管理工作。

)如果不愿正面答复，也可以说：It would be pre ture for me to predict this. (现在对此问题的预测，尚嫌过早。

)甚至还可以打趣的说： Hypothetically speaking, I might be able to do your current job as a director.(或 CEO 或 president)((说不定，我也能做你现在主任的工作呢!)Q： What range of pay-scale are you interested in?(你喜欢那一种薪水层次标准?)A： Money is important, but the responsibility that goes along with this job is what interests me the most. (薪水固然重要，但这工作伴随而来的责任更吸引我。

bec商务英语高级口语考试Sure, I understand the requirements for the advanced business English oral exam. I will answer your questions in English first and then in Chinese.Question 1: Can you describe a time when you had to deal with a difficult client and how you resolved the situation?Answer: Yes, there was a time when I had a difficult client who was unhappy with the product we delivered. I listened to the client's concerns and took the time to understand their perspective. I then proposed a solution that addressed their issues and offered them a discount on future services. By showing empathy and taking proactive steps to rectify the situation, I was able to salvage the relationship with the client.回答：是的，曾经有一次我遇到了一个不满意我们提供的产品的困难客户。

我倾听了客户的担忧并花时间理解他们的观点。

然后，我提出了一个解决方案，解决了他们的问题，并为他们未来的服务提供了折扣。

通过表现出同情心并采取积极的步骤来纠正问题，我成功挽回了与客户的关系。