文秘英语试题

四级秘书资格测试题秘书资格测试题第一部分：英语知识运用（共30分）阅读下面的短文，然后根据短文内容从每小题的四个选项中选出最佳答案。

Once upon a time,there was a village where all the feelings (01)______lived together. One day it was (02)______that the village would soon be flooded. Frightened villagers gathered (03)______the meeting hall to discuss how to save themselves from the danger.Panic (04) ______among the feelings. Everybody was(05)______and fearful. Suddenly,The (06) ______of crossroads stood up and spoke. "I know a way to save ourselves!" he said. "We must leave (07)______ our village and live on the other side of the hill. That's the (08) ______ place where we can be safe."All the feelings agreed and (09) ______for their lives. All except for Love. Love didn't believe that running away was the right thing to do. Love(10) ______ to stay behind and face the flood.The other feelings (11) ______and said good-bye. Thry pass by quickly, one by one, to reach the other side of the hill. But Love (12) ______. As the flood came closer, the Love became really afraid and regretted (13) ______ for his life.A boat passed by and the driver (14)______ his boat to give Love aride, but Love declined. Shortly after, a (15) ______man arrived in a helicopter and offered to take Love to safety. Again, Love refused.Eventually, the flood washed over the entire village so Love had to (16)______. Love found a house to stay in, but it was ruined and smelly. Love (17)______ and began to repair the house.One day, while Love was still repairing, the river knocked a big tree into the house. In anger, Love (18)______ a complaint. But then, an old tree along the river bank spoke, "If you had chosen to go with that boat, or that helicopter, I would not have caused you any trouble. I am the tree of Trouble."Love (19)______ and apologized to Trouble. Love then asked, "Who was that boat and helicopter?" "That boat was Time," replied Trouble. "And the helicopter was Opportunity."From then on, Love learned that (20)______ and opportunity are two very important things in our lives. Love realized that if he had taken any of those, the flood would not have caused any trouble.01. A. views B. feelings C. regards D.ideas02. A. feared B. guessed C. declared D. predicted03. A. around B. beside C. in front of D. on04. A. went B. spread C. ran D. came05. A. amused B. shocked C. disappointed D. pleased06. A. leader B. director C. spider D. councilor07. A. in B. out of C. at D. to08. A. most B. least C. only D. nice09. A. searched B. looked C. fought D. ran10. A. decided B. hoped C. refused D. threatened11. A. shouted B. laughed C. cried D. clapped12. A. remained B. resided C. stayed D. left13. A. leaving B. moving C. staying D. struggling14. A. steered B. prepared C. cleaned D. designed15. A. rich B. poor C. young D. old16. A. leave B. stay C. move D. regret17. A. rested B. ate C. slept D. worked18. A. accepted B. filed C. pursued D. settled19. A. shouted B. laughed C. cried D. apologized20. A. struggle B. love C. time D. trouble第二部分：综合应用能力（共30分）阅读下面的短文，然后根据短文内容选择正确答案。

秘书英语期末考试卷201 3—201 4学年度第⼆学期《秘书英语》课程期末考试 A 卷（闭卷）该试卷使⽤范围：2013 级⽂秘专业I. Fill in each blank with a proper preposition or an adverb.（1 point each，15 points in all）1) ____ care of personal appearance, you should pay close attention ___ your manner of speaking.2) She can always see the bright side, regardless__ how difficult the situation is.3) The secretary is classified ___ a white-collar, rather than a blue-collar.4) Find ___what makes you suitable ___ the job you are applying ___.5) Be on the lookout ___ those words that will put the interviewers ___.6) The secretary should view clothing a uniform that fits the image of the office and advances the secretary’s career goals along ___ the purpose ___the office.7) The secretary is acting ___ behalf of his or her company.8) In dealing ___ other members of the group, the secretary should make it clear that they are viewed ___ experts in their jobs.Ⅱ. Write out the right form of the given word for each blank. （1 point each，20 points in all）1)Secretaries should speak without accent ____(make) the communication easier.2)The relationship he or she has with a person ___(determine) the kind of language___(use).3)Whenever and wherever the secretary (be), he or she should and mustremember that the interests of the people and his or her country _____(be) above everything else.4)Here (be) some tips to help a secretary make better communicationsthrough the telephone.5) A record _____(keep) of callers expected and callers received.6)Neither work clothes nor protective clothing_____(require) in the office.7)Be particularly clear when (say) your name and the name of yourorganization.8)Telephones tend to make your voice (sound) less lively as it really is.9)Develop healthful eating habits to help ____(look) and ____(feel) better.10) A smile on your face will help you avoid (speak) in the same tone all thetime.11)Listen to the words of others instead of_____(concentrate)on one’s own words.12)All___(be) well that ends well.13)Telephones tend to make your voice (sound) less lively as it really is.14)Any time a secretary____(speak) English to a foreigner, he or she is no longerhimself or herself. 15) A secretary should make sure all the guests have ____(clear) with hotel cashier.16)He ____(wave) goodbye and ____(see) the plane take off.Ⅲ. Translate the followings into English. （2 points each，20 points in all）1)本⼈诚实、热情，⼯作努⼒，有团队精神。

Unit 11. What are the major jobs of a professional secretary?First, a secretary is expected to relieve the executive of various administrative details. Second, a secretary is required to coordinate and maintain effective office procedures and efficient work flow. Third, a secretary must be able to implement policies and procedures set by the employer. Fourth, a secretary should be able to establish and maintain harmonious working relationships with superiors,co-workers, subordinates, customers or clients, and suppliers.2. What should a secretary do when the executive is away?A secretary is expected to take action authorized during the executive’s absence and use initiative and judgment to see that matters requiring attentionare referred to adelegated authorityor handled in amanner so as tominimize the effectof the employer’sabsence.Unit 21. Why is itimportant to behaveproperly in theoffice?Those who breakthese rules,unintentionally ordeliberately, showtheir lack ofconsideration forothers. Either way, itis at bestembarrassing and atworst difficult orimpossible to gainconfidence, respect,and cooperation ofothers when widelyaccepted practicesare cast aside. Soobserving properoffice etiquette isimportant.2. What kind ofclerks（秘书）dopeople dislike towork with?People areuncomfortablearound someonewho views the worlddarkly. Moreimportant, theydistrust and want toavoid someone whooften appears to beangry or unhappy,fearing that such aperson might treatboth workassignments andclients or coworkersunfairly andirresponsibly.3. What can a clerkdo to keep companysecrets?Keep importantdocuments and filefolders locked incabinets or othercontainers. Do notleave confidentialcorrespondence andother materials faceup on your deskwhere anyone mightsee it. Carefullysafeguard drafts,note, and shorthandnotebooks. Bewarehow you dispose ofmaterials too. Taketime to shred carboncopies andphotocopies that notused.Unit 41. How does 麦当劳encourage itsemployees tocontinue theirstudies?When face with achoice betweeneducation and anemploymentcommitment,education alwayscomes first. Theyhave programs toreward good gradesand schoolattendance. Theyprovide tuition foremployees tocontinue education.2. What does M doto ensure safety andquality?A food safety checklist is used daily ineach restaurant tovalidate those safetystandards andprocedures are inplace.3. What is the themeof the Five PeoplePrinciples?①Respect andRecognition. ②Values andLeadershipBehaviors.③Competitive Payand Benefits.④Learning,Development andPersonal Growth.⑤Resources to Get theJob Done.Unit 51. What iscommunication?Communication isthe process throughwhich people andorganizationsaccomplishobjectives. Bycommunicating withothers we shareattitudes, values, emotions, ambitions, wants, and needs. Behind most successes is effective communication—that which is well planned and thoughtfully executed.2. Why is ‘listening’to everyone necessary?To push responsibility down in your organization, and to force good ideas to bubble up within it, you must listen to what your associates are trying to tell you.3. What is the author’s view toward communicating with people in the company?People in organizations need each other. They must coordinate and pool their efforts to achieve their goals and avoid waste and confusion. They must focus on the needs of customers, those inside as well outside the company. They must be able to articulate their needs so that they can workcooperatively. Theymust be free toexpress what theyknow and believe inorder to capitalizeon opportunities formeaningful change.4. What is theessence of HP’shuman relations?HP believes that theachievements of anorganization are theresult of thecombined efforts ofeach individualemployee. As aresult, the companytries to make surethat it has innovativepeople at all levelsand has takenseveral steps toensure that HPemployees work inan environment thatfosters creativity.Every employee istreated withconsideration andrespect. An informalwork setting helps tobuild employeeenthusiasm andmorale. Thecompany tries toselect enthusiasticpeople for importantmanagerial positionsin hope thatenthusiasm will becontagious. Themanagement style atHP includes‘management bywandering around’so that managerskeep in touch withemployees are doingand can encouragethem to offer ideas.The informality atHP extends into itsorganizationalstructure.Communicationbetween differentgroups isencouraged. Inaddition, topmanagers encourageemployees to thinkof the company asone big family inwhich all membersare striving togetherto reach corporateobjectives.Unit 71. What is the bestapproach for anegotiator?Keep yourobjectives in mindand try to keep aclear head. This willhelp you toconcentrate on yourkey points.Listening attentivelyat every stage ofyour negotiation andtry to resist thetemptation tointroduce newarguments all thetime.2. What languageshall we use fornegotiation?Be simple and clear.There is no pointcomplicating adifficult task withdifficult language.Don’t be afraid toask questions ifthere is anythingyou don’tunderstand. It isvital to avoid anymisunderstandingthat might harm thesuccess of yournegotiation.Unit 91. What’sMultinationalCorporation?Refers to a companywhich owns orcontrols productionor service facilitiesoutside the countryin which it is based.2. What areoperation modes ofMNCs?In the process, theparent firm usuallyprovides its foreignaffiliates withmanagerial expertise,technical know-howand a marketingorganization inreturn for some ofthe affiliate’s outputand earnings.Besides, MNCs canenter foreignmarkets by establishing overseas subsidiaries and production bases, buying stocks of listed companies of a particular country, even acquiring those local firms to avoid future competition.3. What competitive advantages do MNCs have?The basic reason for the existence of M is its competitive advantage of a global network of production and distribution, which is formed through the vertical and horizontal integration with foreign affiliates. Another reason is the economics of scale in production, financing, research and development. M can also collect information from its worldwide foreign affiliates to evaluate, anticipate and take advantage of changes in comparative costs, consumer’s tastes and market conditions generally. M can also in a much better position to control or changeto their advantagethe environment inwhich they operatethan are purelydomestic firms.4. What issues areMultinationalCorporation mostconcerned with?These includemaximizing profits,meeting customerdemands, andupdatingtechnologies. Inaddition, theyshould pay closeattention toinvestmentenvironment, marketconditions andpolitical situationsof differentcountries andregions.5. What headachesdoes a MC havewhen operating in aforeign country?One is localprotectionism. Theother is violation ofintellectual propertyrights6. What trend andcriteria do MNCsuse when theyemploy their staff?Employees,including keyexecutives, are oftennatives of thecountry whereoperations arelocated. There areno genericrequirements forentry-level positions.Top executives,however, usuallyhave at least agraduate degree,usually a Master ofBusinessAdministration.。

2012~2013年第二学期《文秘英语》期中考试试题总分：100分时量：60分钟姓名班级学号一、Complete the follow dialogues. ( 20’)1、A: Good morning, Miss yang , How are you ?B: _______________________________2、A: Welcome to our team.B: ______________________________3、A: Good morning , could I speak to Mr. Thomson, please?B: ______________________________4、A: He is not in , can I take a message ?B: _____________________________5、A: Do you have an appointment , sir ?B: _____________________________6、A: _____________________________?B: My name is Smith.7、A: How do you spell your last name ?B: ___________________________8、A: How would you like to go home ?B：＿＿＿＿＿＿＿＿＿＿＿＿9、A: How long will you stay in New York ?B: _________________________10、A: How do you spell your last name ?B: ______________________________二、Match the English with the Chinese.(30’)( ) Arrange the office A 请自便( ) keyboard tray B 有难度的任务( ) difficult task C 名片( ) Practice brings knowledge. D 手机( ) make yourself comfortable E 布置办公室( ) name card F 键盘托( ) cell phone G 实践出真知( ) Import and Export Company H 进出口公司( ) order number I 订单号( ) arrange the business trip J 安排差旅三、Please list the office daily routines. (20’)1___________________________________________2___________________________________________3___________________________________________4___________________________________________5___________________________________________四、Translate Chinese into English to fill in the blanks.( 20’)A: ______________________________________?(TW贸易公司，有什么事吗？)B: It’s Thomas Anderson speaking. I’d like to Mr. Wilson, please.A: ____________________________________________.(很抱歉，威尔逊先生出差了。

2004-2005第一学期专业英语试卷B(闭卷)班级: ______________ 姓名: __________学号: _______________ 总分:___________一、There are 11 incomplete sentences in this part. Complete the following sentences. (共20分，每空1分)1、We might think of the things being exchanged in three senses:____, psychic, social entities.2、Five general tactics can be identified as representatives of the folklore shared by practitioners: ____ pricing, ____pricing, price lining, price reductions, and price/quality pricing.3、Still segmentations can be performed on the basis of loyal status. We can define six categories of loyalty: ____switcher, variation-seeking switcher, market stimulus switchers, ____loyal buyers, producer loyal buyer, store loyal buyer.4、To reach a market, any firm will use one or more of the three alternatives: ____Marketing, Sales ____and Vertical Marketing System.5、We began with four means of describing how group influences affect the individual: social ____processes, relative deprivation, equity theory, and ____theory.6、At this time in the development of our knowledge of consumer behavior, three frequently occurring sub-processes can be identified: ____buying, ____purchasing, and consumption problem solving.7、A classical model of communication is called the source-____ -____ -receiver (SMMR).8、As a phenomenon for study, marketing is the set of ____and social activities concerned with the ____, resolution, and/or avoidance of exchange relationships.9、consumption is in part an individual phenomenon and in part a ____phenomenon with both played out in a world of face-to-face encounters.10、Organization use many different methods to conduct research. The following briefly describes the three most frequently practiced orientations:____, ____, and open-ended explorations.11、The general model of consumer behavior is an ____designed to symbolically represent most of the major elements and ____in all consumer choice decisions.二、There are 10 incomplete sentences in this part. For each sentence there are four choices, choose the one answer that best completes the sentence。

文秘英语试题（小编整理）第一篇：文秘英语试题2002年11月国家涉外秘书四级英语真题（一）填空题（共10题，每题2分，满分20分。

请将适当的单词或词组填入题中的划线处）1.In order to make a good _______during a job interview, you need to prepare yourself for the interview.2.If you are the one caller wants, instead of answering ______ like ―yes, I am‖, it is better to say ―speaking please‖.3.Home calls demand _____ rules of manners as business calls.4.Sometimes words with the same meaning produce _______ in the listeners.5.Westerners ______ to be frank and direct.6.Foreigners don‘t consider ―excessive modesty‖ a great _____.7.Memos, along with the telephone, are the tools of ______within any writing.8.What _______ should be included depend on the memo you‘re writing.9.Some filing folders have a note on them for cross ______.10.After a meeting the secretary should type the minutes up, and keep proper records of the business______ and resolutions passed.（二）单项选择题（共10题，每题2分，满分20分。

站名： 年级专业： 姓名： 学号：凡年级专业、姓名、学号错写、漏写或字迹不清者，成绩按零分记。

…………………………密………………………………封………………………………线…………………………上海海事大学《文秘英语》2023-2024学年第一学期期末试卷1、— Do you know anything about British history? —______________. I have no interest in it. A ．Take it easy! B ．Please don’t bother. C ．It’s up to you. D ．No. It’s beyond me.2、—Your car should be ready next Tuesday ．—We were ________ hoping you'd be able to do it by this Friday ． A ．still B ．rather C ．alwaysD ．even3、I _________ to help you to do homework but I couldn't spare any time. I ________ a composition last night and I'll finish it tomorrow. A ．wanted ；wrote B ．had wanted ；was writingC ．had wanted ；wroteD ．wanted ；have been writing4、It’s always difficult ______ in a foreign country, especially when you don’t speak the language.A ．beingB ．to beC ．having beenD ．to have been5、Passengers _____ talk to the driver while the bus is moving, because it will take his focus off the road. A ．would notB ．must notC ．may notD ．need not6、The students have decided on a final date by which everyone ________ reading the booksassigned by their professor. A ．finishesB ．finishedC ．have finishedD ．will have finished7、People crowd into ________ cherry trees are blooming, appreciating the fresh spring sight. A ．what B ．when C ．which D ．where8、It was considerate _____ you not to play the piano while I was asleep. A ．of B ．for C ．toD ．from9、After the argument Colin ran away and______since. A ．Isn’t heard of B ．wasn’t heard ofC ．hasn’t been heard ofD ．hadn’t been heard of10、Before you hand in your final report, ________ there are no spelling mistakes. A ．make sure B ．to make sureC ．made sureD ．making sure第二部分 阅读理解（满分20分）阅读下列短文，从每题所给的A 、B 、C 、D 四个选项中，选出最佳选项。

职业资格全省统一鉴定 涉外秘书（国家职业资格三级）英语试卷 注 意 事 项 1、考试时间：90分钟。

2、请首先按要求在试卷的标封处填写您的姓名、准考证号和所在单位的名称。

3、请仔细阅读各种题目的回答要求，在规定的位置填写您的答案。

4、不要在试卷上乱写乱画，不要在标封区填写无关的内容。

听力部分 笔试部分 总分 总分人 得 分 得 分 评分人 A. Listening Test I. Multiple Choices Directions: Listen to the passage and choose the best answer for the questions.(10 marks, 2 for each) 1. What does the passage mainly discuss? . （A ） The causes and consequences of trade imbalance （B ） A couple of serious economic problems （C ） The causes of a countr y’s financial difficulties （D ） How to solve the problem of trade deficit 2. How much is the value of imported goods mentioned in the example given in the passage? . （A ）$10 billion （B ）$15 billion （C ）$25 billion （D ）$50 billion 3. Which of the following about some underdeveloped countries can NOT be inferred from the passage? . （A ） They may lack natural resources （B ） They may not be able to make good use of natural resources （C ） They may export natural resources overseas （D ） They may have to import raw materials 考 生 答 题 不 准 超 过 此 线区姓名单位名称准考证号4. Which of the following is NOT mentioned as a result of a trade deficit? （A） Losing some money to foreign countries（B） Disability of paying debts（C） Being difficult to build an industrial base（D） Being difficult to compete in future trade5. Why does America also suffer a trade imbalance? .（A） High cost of living（B） High cost of labor（C） Low cost of living（D） Low cost of materialsII. True or False QuestionsDirections: Listen to the following dialogue and decide whether the following statements are true or false. Write T for true and F for false in the brackets. (10 marks, 2 for each)1. [ ] The conversation is probably between a market manager and the secretary.2. [ ] All the appoint ments on Monday morning can’t be postponed.3. [ ] The meeting and the lunch with the Japanese agent will last three hours and a half.4. [ ] After the lunch with the Japanese agent, the person will meet the vice examiner.5. [ ] Since the appointment with the lawyer is not that vital, it might beput off to next week.得分评分人B. Written TestI. Vocabulary and GrammarSection A: Directions: Choose five from the eight words given to complete the following paragraph. (10 marks, 2 for each)A. operateB. notifiedC. type writingD. involvedE. proceduresF. executivesG. arriveH. appointment Secretaries who receive visitors are called receptionists. In a small firm, the receptionist may have to receive visitors, do some type writing andclerical work, and1 the switchboard as well. There are different tasks and procedures 2 in receiving visitors with an appointment and without an appointment. At the beginning of each day the reception office should be 3 of all the appointments made and the movements of 4 , so that receptionist is able to act without undue hesitancy when visitors 5 .Section B: GrammarDirections: Choose the best one from the four answers given to make the following sentences grammatically correct. (10 marks, 1 for each)1. San Francisco is usually cool in the summer, but Los Angeles _______. （A） is rarely （B） rarely is（C） hardly is （D） is hardly2. She is ________ a musician than her brother.（A） much of （B） much as（C） more of （D） more as3. The medicine is on sale everywhere. You can get it at ______ chemist’s.（A） each （B） some（C） any （D） certain4. If you want _______ you have to get the fund somewhere.（A） that the job is done （B） the job done（C） to have done the job （D） the job that is done5. __________ are in charge of the work.（A） You, he and I （B）I, you and he（C） He, you and I （D）I6. _______ the wind? It ________ very strongly.（A） Are you hearing, is blowing （B） Do you hear, is blowing （C） Have you heard, has blown （D） Do you hear, is blown 7. An iron works ________ now.（A） is being built （B） are being built（C） has built （D） have been built8. He was absent from class yesterday. He _______ ill.（A） should have been （B） might have been（C） must have been （D） would have been9. No sooner had we reached the top of the hill _______ we all sat down to rest.（A） when （B） then（C） than （D） until10. I would appreciate ________ it a secret.（A） you to keep （B） your keeping（C） that you keep （D） that you will keepII. Reading Comprehension:Section A. Multiple ChoicesDirections: Read the following passage and choose the best answer from the four choices given to answer the questions. (10 marks, 2 for each)Airline companies are responsible for transporting your luggage. If you cannot recover it at the point of arrival, you must inform the airline immediately. They will carry out the necessary search. If the luggage is recovered, it will be delivered to your place of residence. If you wish to insure your luggage, you may do so at your own expense.Some airlines restrict luggage weight to 44 pounds (20 kg); in other cases, there is no weight restriction, but you are not allowed more than two pieces of luggage. Inquire about luggage allowances from the airline with which you will be traveling. However, you must pay extra for excess luggage, which is not reimbursed(补偿) by Canadian International Development Agency (CIDA). Each suitcase, bag or package must be clearly labeled with your name and destination. If you do not know the exact destination address at the time of your departure, label your luggage in care of the executing agency whose name appears in the Training Agreement, using the following model:Surname, first nameName of your countryAddress of the executing agencyCity, country, postal codeTelephone number of executing agencyIf you do not have this information, please label your luggage with the name and address of the institution you are to attend in Canada. If none of these details are available, you can use CIDA's address.1. Which word or phrase has the closest meaning to the word “recover”?（A） Cover（B） Get well（C） Get back（D） Relieve2. In what case will your luggage be delivered to where you live by the airline companies?.（A） When you pay extra to the airline.（B） When you pay extra to CIDA.（C） When you pay extra for excess luggage.（D）When you can’t find your luggage at the point of arrival.3. Which of the following can NOT be inferred from the passage? .（A） You certainly have to pay extra if your luggage weight exceeds 44 pounds（B）You really don’t have to insure your luggage（C） It is the passenger that pays for the excess luggage（D） Your name should be labeled on your luggage4. Which can be omitted according to the label model?（A） Your family name（B） Name of your city（C） Name of your country（D） Postal code of the executing agency5. Who is the passage most probably written to?（A） Travelers to Canada（B） Businessmen to Canada（C）S tudents to Canada（D） Immigrants to CanadaSection B True or False Questions:Directions. Read the following passage and decide whether the following statements are true or false. Write T for true and F for false. (10 marks, 2 for each)How to Adapt to Various Work StylesIt is well known that, as secretaries, we work close by our employers. We should have a clear understanding of our managers' workstyles and their true temperament. We should know what our managers expect us to do even before we are told. One thing we need to keep in mind is that our managers and we are different people with different ways of doing things. We should adapt to our managers' work styles and try every means to establish a good relationship with them. Having a good working environment is desirable to all employees in a company. Here are some elements secretaries should always keep in mind.Remember that our managers are human beings not perfect beings.Remember that our managers may not be as confident as they appear.Remember that communication is the key to a successful working relationship. If we continually experience frustration while attempting to build a better working relationship with our managers, we should be honest about how we feel. Most managers appreciate honest communication and will respond positively to it.Remember that we need to have boundaries in our job. If our managers ask us to do something that is against our personal values or beliefs, we have the right to say "no". We need to explain to them why we cannot carry out that particular assignment. Remember that no one can build us a better boss, but we can build a better "we". Questions:1. [ ] It doesn’t matter if you and your manager are different people.2. [ ] We should obey what our managers say.3. [ ] Communication is helpful in building a good relationship.4. [ ] We may feel depressed while building a successful relationship and we ought to feel it.5. [ ] According to the passage, we can make our managers fit for us ifwe do as the author says.III. TranslationDirections:Translate the following sentences into Chinese. (20 marks)1．The secretary is being redefined as a personal assistant at the executive level. With deeper and more flexible skills, experienced secretaries can be promoted to higher positions, as top-flight executive assistants and general managers of departments. In the past they would have come to a point beyond which careers could not progress.(5 marks)2. A visitor from another company may introduce himself by offeringthe receptionist a business card which provides his name, company and position. If no card is offered, the receptionist should ask the visitor for those details and make note of them. If a secretary is required to meet a caller when her boss is not in, a note of the call should be typed and given to the boss when he or she returns to the office. (10 marks)3. Secretaries often end up having to "tidy up" wrong situations causedby others. They have to attend to "odds and ends" that are not clearly someone else's responsibility. (5 marks)IV. WritingDirections: Write a business letter according to the information given．(20 marks)1. The addressee：Henry2. The addresser：T.C. Wang3. Date：Mar．11，20094. Background information：从三月十日来信获知你方想进口我公司的珍珠产品（pearls products)。

《秘书英语》试卷I .Choose the correct answer.选择填空.(20%))1. The key is whether you the "critical path" when you organize your time.A. stick inB. stick onC. stickto D. stick at)2. One of the receptionist's job is to —an unwelcomevisitorA. turn onB. turn downC. turn offD. turn away)3.We should never keep visitors to a firm ______ _unnecessarily.A. waitingB. to waitC. waitsD. wait)4. A receptionist must be able to easily with strangers.A. get upB. get awayC. get onD. get off)5. She will have sufficient experience by then to be confident and efficient at her job.A. allB. betweenC. duringD. both)6. Reception work is not _______ for shy people.A. importantB. suitableC. possibleD. essential)7.The receptionist's main job is to ________ the visitors to a firm.A. look forB. look atC. look afterD. look up)8.The __________ t o success is to use every possible opportunity for self-development.A. abilityB. keyC. attitudeD. value)9. By aiming at quality work, you are determined __________ your abilities.A. developB. developingC. developedD. to develop)10.——is the coat?——It is at the price of 25 dollars.A. How manyB. How muchC. Is there II尚询埴中赴注音柿田询幺日的足确形清一Ln。

文秘英语复习题Part One The conversation in each question has been mixed up. Choose the answer which shows the best order of the sentences in the conversation.(止匕题为排序题，即按照语言逻辑顺序将abed四句话排序。

)( )1 a Then, a year later, we opened our Hong Kong Office.b.We first came to Asia in 1982.c.Our first Asian office was in Singapore.d.Our company was set up inl980.A. dbeaB. aebdC. dbacD. adeb( )2. a. It's two weeks late already!b.What seems to be the problem?c.I want to complain about an order.d.Oh, I am sorry if you've been inconvenienced.A. badcB.cbadC. debaD. beda( )3. a. Frankly, I think we should lower the product's price.b.I see your point, but if we lower the prices, our profit margin will be smaller.c.I agree. If we lower the prices, sales will increase.d.Not only that, but if the price is too low, the product will lose it's prestige.A. aebdB. bedaC.edabD. deba( )4. a. Yes, can you tell me where Mr. Chen9 s office is?b.Then turn right. It9 s the third door on the left.c.Can I help you, sir?d.Certainly. Take the lift to the fifth floor.A. bacdB. cadbC. edbaD. deba( )5. a. Certainly, Miss Blake. Has he got your number?6.positive7. errorb. Yes, just tell him Miss Blake called.c. I'm sorry, he's out. Can I take a message?d. Is Mr. Jones there?A. cbadB. bacdC. dcbaD. acbdl.A 2.B 3.A 4.B 5.CPart Two Complete the following sentences with appropriate words or expressions in the box (1)relevanterror impression appreciate indispensable minimum seeking exchange appropriate positive1.We ______ phone numbers, but I don't think Fll call him . 2.I didn't feel that this was a(an) _______ t ime to mention the subject of money. 3.The government is __________ support from teachers for its latest education reforms. 4. What experience do you have that is _________ to this position?5. Pm sorry ,1 was under the __________ t hat you were the manage 匚6. The rural environment was having a _________ effect on the children's health .7. The report concluded that the accident was caused by human ___________ .8. We really __________ everything you've done for our daughter.9. The __________ age to buy cigarettes is 18.10. Mobile phones have become an ________ part of our lives.1. exchange2. appropriate3. seeking4. relevant5. impression8. appreciate 9. minimum 10. indispensable (2) costlyconcerned handle consequently house alphabeticaltips commercia l locate inherent 11.We _____ phone numbers, but I don't think Fll call him . 12.I didn't feel that this was a(an) ______ t ime to mention the subject of money. 13.The government is _________ support from teachers for its latest education reforms. 14. What experience do you have that is ________ to this position?15. Pm sorry ,1 was under the ________ t hat you were the managei*.16. The rural environment was having a ________ effect on the children^ health .17. The report concluded that the accident was caused by human ___________ .18. We really _________ everything you've done for our daughter.19.The _________ age to buy cigarettes is 18.20.Mobile phones have become an _________ p art of our lives.1. locate2. housed3. costly4. Consequently5. concerned6. handle7. tips8. commercial9. alphabe ti cal 10. inhere ntPart Three Translate the following sentences into Chinese 汉译英l.She requests for a $500adjustment on the damage.她提出500美元的损害理赔要求。