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叫醒服务酒店英语作文Title: Wake-up Service in a Hotel。
In the bustling world of hospitality, one of the essential services provided by hotels is the wake-up call service. This service ensures that guests start their day punctually, whether they are traveling for business or leisure. In this essay, we will explore the importance of wake-up calls in hotels, the process involved in requesting and delivering this service, and the significance of reliability in ensuring guest satisfaction.Firstly, let us delve into why wake-up calls arecrucial in the hotel industry. Time management is vital for both business and leisure travelers. Whether guests have early morning meetings or sightseeing plans, being late can disrupt their schedule and cause inconvenience. A reliable wake-up call service helps guests wake up on time, reducing stress and ensuring they can commence their day promptly.The process of requesting a wake-up call is usually straightforward. Guests typically inform the hotelreception or front desk staff about their preferred wake-up time when checking in. Alternatively, many hotels providein-room instructions or allow guests to set wake-up calls through their room phones or mobile applications. This flexibility enhances guest convenience and ensures thatthey can receive wake-up calls according to their preferences.Once a wake-up call request is received, hotels employ various methods to ensure its timely delivery. Most hotels use automated systems that are integrated with their communication networks. These systems are programmed to initiate calls at the specified times, either through the hotel's internal phone system or external service providers. Additionally, some hotels may have dedicated staff responsible for manually making wake-up calls, especiallyin smaller establishments or during peak periods when personalized service is prioritized.The reliability of wake-up call services is paramountin maintaining guest satisfaction. Guests rely on thesecalls to start their day on time, and any failure in delivering the service can lead to dissatisfaction and negative reviews. Therefore, hotels invest in robust systems and protocols to minimize the risk of missed wake-up calls. This includes regular maintenance of communication equipment, backup power sources to prevent outages, and staff training to handle unexpected situations effectively.In addition to ensuring timely wake-up calls, hotelsalso strive to personalize the experience for their guests. This may include offering options such as a gentle wake-up call with soft music or providing additional information about hotel amenities and local attractions during the call. By adding a personal touch to the service, hotels enhancethe overall guest experience and leave a lasting impression.Moreover, technology plays a significant role in modernizing wake-up call services. Many hotels now offer digital wake-up call features through their mobile apps, allowing guests to set alarms and receive remindersdirectly on their smartphones or tablets. This integration of technology not only enhances convenience but also reduces the reliance on traditional phone-based wake-up calls.In conclusion, wake-up call services are an integral part of the hospitality industry, ensuring that guests start their day on the right note. From the seamless process of requesting wake-up calls to the reliable delivery of the service, hotels prioritize guest satisfaction by offering timely and personalized wake-up assistance. By embracing technology and maintaining high standards of reliability, hotels continue to enhance the guest experience and set new benchmarks in hospitality excellence.。
酒店早上唤醒服务英语作文Title: Hotel Wake-up Call Service。
In the hospitality industry, providing exceptional service is paramount to ensuring guest satisfaction. One integral aspect of this service is the wake-up call service offered by hotels. A wake-up call serves as a reliable reminder for guests, helping them start their day on time, whether for business meetings, flights, or sightseeing tours. In this essay, we will explore the importance of the wake-up call service, its implementation, and its impact on guest experience.Firstly, let's delve into why the wake-up call service holds such significance. In today's fast-paced world, time is of the essence, and punctuality is highly valued. Guests staying at hotels often have busy schedules and appointments to keep. A missed wake-up call could potentially lead to missed flights, tardiness for meetings, or disrupted plans. Therefore, by providing a dependablewake-up call service, hotels demonstrate their commitment to customer service and their understanding of guests' needs.Implementing an effective wake-up call service involves several key steps. Firstly, hotels must ensure that their staff members responsible for making wake-up calls arewell-trained and attentive. Training should encompass not only the technical aspects of setting up wake-up calls but also the importance of accuracy and timeliness. Additionally, hotels may utilize technology such as automated wake-up call systems to supplement manual wake-up call services, providing redundancy and reliability.Furthermore, customization is essential in delivering a personalized guest experience. Hotels should offerflexibility in scheduling wake-up calls to accommodate guests' preferences. Some guests may prefer multiple wake-up calls at different intervals, while others may have specific instructions regarding the content of the wake-up call, such as including additional information about the day's agenda or weather conditions.Moreover, communication plays a crucial role in ensuring the effectiveness of the wake-up call service. Hotels should clearly communicate the availability and procedure for requesting wake-up calls upon check-in. Providing guests with a confirmation of their requested wake-up calls can instill confidence and peace of mind. Additionally, hotels should have protocols in place for handling instances where a wake-up call cannot be completed due to technical issues or other unforeseen circumstances, ensuring that alternative arrangements are promptly made.The impact of a reliable wake-up call service extends beyond mere convenience; it contributes to overall guest satisfaction and loyalty. Guests who receive timely wake-up calls are more likely to perceive the hotel positively and are inclined to return for future stays. Furthermore, positive experiences with the wake-up call service may lead guests to recommend the hotel to others, thereby enhancing its reputation and attracting new customers.In conclusion, the wake-up call service is a vitalcomponent of the hospitality experience, serving as a reliable reminder for guests and demonstrating the hotel's commitment to customer service. By implementing effective procedures, leveraging technology, and prioritizing communication and customization, hotels can ensure that their wake-up call service exceeds guests' expectations. Ultimately, a dependable wake-up call service contributes to enhanced guest satisfaction, loyalty, and the overall success of the hotel.。
Unit Two Housekeeping 客房部---- the Backbone of a Hotel第一节Chamber Service 客房服务Ⅱ. Guest Room FacilitesⅢ.Procedures of Room Cleaning (main 8 steps)Entering the guestroom collecting the soiled linens (脏了的床上用品) Making the bed Cleaning the bedroom Cleaning the bathroom Replacing the room supplies Vacuuming the carpet Leaving the roomⅣ. Dialogs Role play1.Turn-down service: is that replacing the bedcover(将床套拿走)then folding the four corners of the blanket(折好毛毯四角：毛毯和第二张床单的一角折向床中央成45度或斜拉成30度角) Besides drawing the curtainSwitching on lamps , Cleaning the bathroom and that reputing fresh towels, fetching boiled water in the mini-jar.Dialogs1. Cleaning the Room清扫客房(A =Room Attendant, G=Guest)A: Housekeeping, may I come in?G: Come in, please.A: I‟m sorry to disturb you, sir. Can I clean your room now?G: Oh, I‟m a bit tied up at the moment. Can you come back later?A:What time will be convenient for you, sir?G: In one hour.A: Okay, I‟ll be back in an hour.2. Turn-Down Service 开夜床服务（The room attendant knocks at the door）A: Housekeeping, may I come in?G: Come in.A：Good evening, sir. Can I turn down your bed now?G：Go ahead.（The room attendant turns down the bed.）A：G：A：A：Here is your ice, sir.G：Thank you very much.A：You‟re welcome. Have a good night.3. Do Not Disturb请勿打扰G：Are you going to clean my room in a while?A：Yes, sir, after I finish cleaning this one.G：My wife is still sleeping .Can you clean it later?A：Sure, sir. But you‟d better turn on the “Do Not Disturb” sign.G：Okay, I‟ll turn it on now. Thank you!A：You‟re welcome. Please call me whenever you need us.4. Turn-Down Service in the Guest RoomIn the late afternoon, the room attendant knocks at the door of a guest room .She is going to offer the routine turn-down service.A: Room attendant. May I come in?G：Yes.A：Good evening, Ms. Brown .I hope I‟m not disturbing you .May I do the turn-down service for you now?G：Oh, I guess you need to clean up the bathroom first .It‟s mess.A：G：Yes, to read today‟s evening A：All right, madam .Which bed would you prefer to use for the night?G：Well, I‟d like the one by the window.A：Okay, let me make the bed right now.G：Thanks. Oh, by the way, could you bring in some drinks and crackers?A：Yes, I am about to check the mini-bar and refill it. Besides, I‟ve also brought someG：That‟s so kind of you. I love strawberries very much.A：I am glad you enjoy them. Anything else I can do for you?G：No more .Thank you very much.A：I‟m always at your service .Goodbye, and do have a very pleasant eveningⅤ. Entering the Guestroom（UK STANDARD) Procedures（进入客房的10 steps）Step1 Check the room status. 检查房屋状态Step2 Check for a …Do Not Disturb‟ s ign. Do not knock if a sign is on the door.检查有无‘请勿打扰’的标牌。
《酒店服务英语》课程单元教学设计——Wake-up call Service叫醒服务一、基本信息(basic information)1. 本次课项目（the unit’s project）：客房送餐服务2.核心能力目标（core capability objectives）：能够运用英语为外宾进行叫醒服务3. 知识目标（knowledge objectives）：明确叫醒服务程序;熟练掌握专业术语和关键句子。
4. 情感目标（affective objectives）：以热情的服务态度和礼貌用语提供叫醒服务。
5. 素质目标（Quality objectives）：通过实地实境与外宾对话练习，提高心理素质和应变能力。
6. 能力训练任务（Capability training task）：模拟客房服务员的角色，进行实地实境会话练习。
7.教学场地（teaching site）：客房服务实训基地前台与客房8．物品准备（teaching materials）：电话、笔（每组一套）。
9. 授课说明（teaching introduction）：本单元设计利用任务驱动模式教学，专任教师组织教学，由外宾配合学生训练，以提高学生听力和适应能力。
课堂上以学生活动为主，教师适当地引导，达到培养学生张口能力为主的教学目的。
二、能力训练设计（capability training design）Step 1：热身练习（warming-up）（3 minus）1.学生前台列队，师生英语致意问候，教师检查仪容仪表。
目的：培养学生良好的职业意识和习惯。
2.预定程序语言接力。
教师布置本节课任务：Wake-up Call Service（客房送餐服务）Scene: The guest Jenny from Philippines calls the room center and would like to be called at 6:00 the next morning because she has an important meeting to attend. The room attendant does according her demand.)（情境：菲律宾客人Jenny给客房中心打电话说，因要参加一场重要的会议，希望第二天一早6点钟被叫醒。
酒店英语Wake-up serviceClerk: What can I do for you, sir?Tom: I'm Tom in Room 528, and I want a wake-up call tomorrow morning.Clerk: At what time?Tom: 6:15am please.Clerk: We have a computer wake-up service. Please dial 2 first and then the time. That is to say, dial 2 and the 0615 for the time. There must be five digits in the final number.Tom: I see. Then it is 20615. Thank you. By the way, if I want to change my wake-up time, what should I do?Clerk: Just dial your new wake-up time. The computer will automatically cancel the old time and record the new one. Tom: If I dial 20700, I will be waked up at 7:00 am?Clerk: Yes, that's right.Tom: Thanks a lot.Clerk: You are welcome. Good night!叫醒服务服务员：有什么为您效劳的吗，先生？汤姆：我是528房间的汤姆，请明早叫醒我。
服务员：什么时间？汤姆：早上6:15。
服务员：我们有电脑叫醒服务。
请先拨2，再拨时间。
也就是说，先拨2，再拨0615。
最后必须有5位数字。
酒店叫早服务流程英文Here's a sample of a hotel wake-up service process written in informal yet professional English:Paragraph 1: The Initial Call."Good morning, this is the concierge service. May I confirm your wake-up call for 7 am? A soft alarm will ring in your room shortly before, to ensure you're up and ready on time."Paragraph 2: The Wake-Up Alarm."Hello, just a gentle reminder that it's 6:45 am. Your wake-up call is set for 7 am. Enjoy the rest of your sleep and we'll call you again soon."Paragraph 3: The Final Wake-Up."Time to wake up, it's 7 am! Enjoy your day and don'tforget to have breakfast downstairs before you head out. We hope you have a wonderful day!"Paragraph 4: Handling Requests."If you need an earlier or later wake-up call, just let us know. We're here to make sure your stay is as comfortable as possible. Any other requests?"Paragraph 5: Personalized Service."Remember, our wake-up service is personalized. Whether you prefer a soft melody or a loud buzz, just let us know. We'll do our best to cater to your needs."Paragraph.。
旅游英语900句第13期:Wake-up Call Service 唤醒服务导读：本文旅游英语900句第13期:Wake-up Call Service 唤醒服务，仅供参考，如果觉得很不错，欢迎点评和分享。
旅游英语900句Lesson 13 Wake-up Call Service 唤醒服务Key Sentences（重点句子）171．I'm going to Tianjln early tomorrow morning．我明天一大早要去天津。
172．So I would like to request an early morning call．因此我想让你们明天早上叫醒我。
173．At what time would you like us to call you tomorrow morning？您想让我们明天早上什么时候叫醒您？174．But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock．但我是10点钟必须赶到天津花园宾馆会议室。
175．That means that I'll have to be on the road by 7 o'clock at the latest．就是说我明天早晨最迟也要7点钟上路。
176．In that case，I would like you to call me at 5∶45？那样的话，你们明早5点45分叫醒我好吗？177．OK．So we will wake you up at 5∶45 tomorrow morning．好，那么我们明早5点45分叫醒您。
178．Will you do me a favour，Miss？小姐，能帮个忙吗？179．I wonder if your hotel has the morning call service．不知道你们饭店是否有叫早服务。
酒店英语：唤醒服务英语怎么说（最终五篇）第一篇：酒店英语：唤醒服务英语怎么说酒店英语：唤醒服务英语怎么说唤醒服务英语怎么说Wake-up Call Service 唤醒服务唤醒服务常用英语词汇：Wake-up Call 唤醒电话change one's wake-up time 改变叫醒时间by phone 电话叫醒request 请求；要求唤醒服务常用英语句型：Would you like a morning call?您要叫醒服务吗？At what time do you want me to call you up，sir?您要我什么时候叫醒您？OK.So we will wake you up at 6:00 tomorrow morning.好，那么我们明早6点叫醒您。
常用唤醒服务对话示例：W: What can I do for you, sir?先生，有什么需要帮忙的吗？M: I am Tim Green in Room 1021 and I want a wake-up call at 5:30AM tomorrow.我是1021的提姆.格林，我想请你们明天早上5:30把我叫醒。
W: Yes, I see.5:30AM Mr.Green, Room 1021.好的，我知道了，明早5:30，1021房间的格林先生。
M: I want to change my wake-up time.我想改变我的叫醒时间。
W: Ok, could you tell me your room number and your name?好的，能告诉我您的名字和房间号吗？ M: Tim, in Room 1021.1021房间的提姆。
W: And when would you want us call you this time?这次您想让我们什么时间叫醒您呢？M: At 6:30AM tomorrow.明早6:30。
