服务指南(英文)

度假酒店宾客服务指南的英语英文回答：As a guest service guide at a resort hotel, it is important to provide exceptional service to ensure guests have a memorable experience. Here are some key tips and guidelines to follow:1. Always greet guests with a warm smile and friendly attitude. A simple "Welcome to our resort!" can go a long way in making guests feel valued and appreciated.2. Be attentive to guests' needs and anticipate their preferences. For example, if a guest mentions they are celebrating a special occasion, such as a birthday, offer to arrange a surprise in-room celebration with a cake and balloons.3. Respond promptly to guest requests and inquiries. Whether it's a request for extra towels or informationabout local attractions, make sure to address their needs in a timely manner.4. Maintain a professional appearance and demeanor at all times. Dress in a clean and tidy uniform, and speak in a polite and respectful manner to guests.5. Personalize the guest experience by remembering their names and preferences. For example, if a guest mentioned they enjoy a particular type of cuisine, recommend a local restaurant that serves that cuisine.6. Offer assistance with luggage and transportation arrangements. If a guest needs help with their bags or arranging a taxi to the airport, be proactive in offering your assistance.7. Provide information about hotel amenities and services. Whether it's the spa, pool, or fitness center, make sure guests are aware of all the facilities available to them during their stay.8. Handle guest complaints and issues with empathy and professionalism. If a guest is unhappy with their room or service, listen to their concerns and work towards findinga satisfactory solution.9. Follow up with guests after their stay to ensurethey had a pleasant experience. A simple email or phonecall thanking them for choosing the resort can leave a lasting impression.10. Above all, always strive to exceed guest expectations and leave them with a positive impression of their stay at the resort.中文回答：作为一名度假酒店的宾客服务指南，为了确保客人有一个难忘的体验，提供卓越的服务至关重要。

上海虹桥机场服务指南英文English:Shanghai Hongqiao International Airport, located in the western part of Shanghai, is one of the two major airports serving the city, alongside Pudong International Airport. It operates domestic and international flights, handling millions of passengers annually. The airport offers a wide range of services to ensure a comfortable and convenient travel experience for passengers. These services include check-in counters, baggage handling facilities, security checkpoints, currency exchange, ATMs, lounges, duty-free shops, restaurants, and transportation options such as taxis, buses, and a metro station connecting to downtown Shanghai. Additionally, there are facilities for passengers with special needs, including wheelchair assistance, accessible restrooms, and dedicated staff to provide assistance when needed. The airport also provides information desks, Wi-Fi access, charging stations, and signage in multiple languages to assist travelers. With its efficient operations and array of amenities, Shanghai Hongqiao International Airport strives to meet the needs of both domestic and international travelers, making it a crucial transportation hub in the region.Translated content:上海虹桥国际机场位于上海市西部，是该市的两大主要机场之一，与浦东国际机场并列。

学员公寓服务指南英文Student Apartment Service GuideIntroduction:Welcome to our student apartment community! This service guide aims to provide you with all the necessary information and instructions to ensure a comfortable and enjoyable living experience. Please familiarize yourself with the following guidelines and feel free to approach our staff if you have any further questions or concerns.1. Check-in and Check-out Procedures:1.1 Check-in Procedures:Upon arrival, please proceed to the reception desk to complete the check-in process. You will be required to provide your identification documents, sign the lease agreement, and pay any outstanding fees. Our friendly staff will then provide you with the keys to your assigned apartment.1.2 Check-out Procedures:When your stay comes to an end, please ensure that you follow the check-out procedures. This includes returning the keys and any borrowed items, settling any remaining dues, and ensuring that the apartment is in good condition. Please inform our staff of your intended check-out date in advance, allowing us to make the necessary arrangements.2. Apartment Amenities and Facilities:2.1 Furnishings:Each apartment is fully furnished and equipped with essential amenities such as a bed, desk, chair, wardrobe, and basic kitchen appliances. Please take care of these furnishings during your stay to avoid any unnecessary damage or loss. If you require additional items, such as extra bedding or kitchen utensils, kindly notify our staff.2.2 Internet and Utilities:Complimentary high-speed internet access is provided in all apartments for your convenience. Utility bills, including water, electricity, and heating, are covered in the monthly rent. However, please be mindful of your energy consumption and use resources responsibly.2.3 Laundry Facilities:We offer self-service laundry facilities within the apartment community. Please follow the instructions provided and ensure that you clean up after use to maintain cleanliness for all residents.3. Community Guidelines:3.1 Quiet Hours:To ensure a respectful and peaceful environment for all residents, please adhere to the designated quiet hours between 10:00 PM and 8:00 AM. Please keep noise levels to a minimum during this time and be considerate of your neighbors.3.2 Smoking and Alcohol:Smoking is strictly prohibited within the apartment premises. Additionally, excessive consumption of alcohol that may disturb other residents or violate local laws is not allowed.3.3 Visitors:You are welcome to have guests visit you in the apartment community. However, please ensure that your visitors adhere to the community guidelines and respect the rights and privacy of other residents. Guests are restricted from staying overnight without prior permission.4. Maintenance and Assistance:4.1 Maintenance Requests:Should you encounter any maintenance issues or require repairs within your apartment, please notify our maintenance team promptly. We strive to address and resolve any concerns in a timely manner to ensure your comfort.4.2 Emergency Contacts:In case of emergencies such as fire, medical emergencies, or any immediate threat to safety, please contact the emergency services using the provided contact details. Additionally, our staff is available 24/7 to assist you with any urgent matters related to your stay.5. Community Events and Engagements:Throughout the year, we organize various community events, social gatherings, and workshops for residents to interact, socialize, and enhance their living experience. Stay updated with our event notifications and feel free to participate to make the most of your time here.Conclusion:We hope that this student apartment service guide has provided you with a comprehensive overview of the guidelines, facilities, and services available in our community. By following these guidelines, respecting your fellow residents, and communicating any concerns promptly, we can create a thriving community and a pleasant living environment for everyone. Enjoy your stay and make the most of your time in our student apartment community!。

Guest Service GuideDear guest：Warmly welcome you to stay at the Minghu hotel, to cause you at hotel lodging period is more comfortable, happily, this service guide for you will introduce that basically the hotel the facility and serves. If has any question and the request, please momentarily with hotel onstage 89999, 89222 contacting. Thanks your presence once more, wish your have a pleasant trip!1、Dining service: the first floor hall in hotel is equipped with the buffet, the second floors is equipped with the Chinese meal to reserve a room. The business hour is: Breakfast 07:00 - 08:30 Lunch 12:00 - 13:00 Supper 18:00 - 19:002、Onstage reception desk: the onstage reception desk 24 hours accepts: The guest room handles moves, the conference room predetermined, left luggage, to come the electricity or the writing message, the long-distance outwire clear, the telephone awakens the service, and provides inquires, subscribes the flower, to rent a car and so on services.3、The onstage receives the silver place: the onstage receives the silver place 24 hours to provide returns a house golden, the account inquiry services and so on pays up, pays to continue.4、The guest room building sticks: when your excellency returns a house, please return building card the onstage to receive the silver place, if building card loses please immediately do inform the onstage reception to impose ensures the security, and the building card lose each one to take CNY 50.5、Business center: Provides the Chinese and English typing, the photocopying, services and so on chart article facsimile.6、Drink and snack: the hotel onstage great hall refrigerator has a part of drink and the packing snack, the cigarette sale, your excellency like must purchase, please send a telegram to the onstage relation.7、Please do not disturb: like your excellency hopes to rest peacefully, please hang “please do not disturb”, in order to avoid our service personnels disturb your rest.8、Room clean reorganization: when your excellency needs to reorganize the room cleanly, after please hang the door “please is the cleaning” or do r elate directly with the onstage.9、Broadband access: the hotel has provided the free wide band connection for each guest room, please use by oneself.10、Put out a gnat machine: In order to make you quiet and peaceful to fallen asleep, the bedstand has an electricity to put out a gnat machine, please use by oneself.11、Television channel: The hotel provided the multi-wrap television program channel for you, the details do have please referred to the television channel guide.12、Central air conditioning: The hotel has provided the independent air conditioning changes in temperature selection switch for each guest room, you may according to need in the surge chamber the temperature.13、Washes clothes the service: provides the clothing wash and irons burns the service, your excellency like must wash, iron irons clothes please does load clothes washes in the pocket and fills in washes clothes the list.14、Adds the bed service: your excellency like must add the bed please to relate with the onstage, charging criterion according to hotel stipulation.15、Returning a house time: the returning a house time for at exactly 12:00 pm, the overtime(anti over 18:00 points) applies to close half day house rent, pm 18:00 points behind apply to close whole day house rent. If continued please in 12:00 pm before receive the silver place payment to the onstage to continue the gold.。

服务指南THE SERVICE GUIDE目录总经理致辞大堂服务LOBBY SERVICES1．大堂经理Assistant Manager2．问讯∕留言Informatio n ∕ Message3．预订∕接待Reservation ∕ Reception4．收银∕结账Cashier5．信用卡Credit Card6．退房时间Check-out Time7．客房门卡Room Card8．行李服务Luggage Service9．大堂保险箱Lobby Safe box10．商务中心Business Center11．残疾人士设施Handicapped Facilities12．着装Dressing13．停车Parking客房服务GUEST ROOM SERVICES1．客房中心Housekeeping Center2．房间清洁服务Room Cleaning3．房间夜床服务Turn-down Service4．洗衣服务Laundry Service5．小酒吧Mini-Bar6．房间加床服务Extra Bed7．送餐服务Room Service8．擦鞋服务Shoes-shine Service9．叫醒服务Wake-up Call10．电话Telephone11．电吹风Hair Dryer12．电熨斗/烫衣板Iron / Iron Board13．房间保密/电话免打扰Keep the Room Number Secret/Avoid Being Disturbed 14．失物招领Lost And Found15．电视节目TV Channel16．网上漫游Internet Service17．空气调节Air Conditioner18．电源总开关Energy Saver19．电源说明Power Supply20．紧急情况Emergency餐饮服务FOOD & BEVERAGE SERVICES1．宴会预订Banquet Reservation2．中餐厅Chinese Restaurant3．送餐服务Room Service娱乐服务ENTERTAINMENT SERVICE1. 商务区Business district (CBD)2．量贩区ktv Volume area ktv康乐服务RECREATION SERVICE康乐中心The recreation center安全指南SAFETY DIRECTORY1．遵守措施comply with the measures2．宾客注意事项Guest’s Notices3．安保Safeguard4．火警Fire Prevention5．火警须知Fire alarm notice电话指南TELEPHONE DIRECTORY1．拨打客房电话Room to Room Calls2．拨打外线电话Outside Calls3．国内直拨电话DDD Calls4．国内、国际直拨须知IDD&DDD Service Guide客房物品有偿价格表GEST ROOM ITEMS PAID A PRICE LIST尊敬的宾客：欢迎阁下光临湛江富丽华大酒店！我们本着“安全至上、客人第一”的服务宗旨，谒尽全力，热诚为阁下提供最周到的服务，令您真正感到宾至如归。

Dear Guests:Y ou are warmly welcome to visit Qinzhou port economic development zone by the whole staff of Qin Gang Guest Hotel. Wish you have an unforgettable and happy jourey.Qinzhou gulf will welcome honoured visitors who come from all over the world.The service directory show you all service facilities and items.Y ou will be convenient and comfortable.If you need any help or have any inquiries during the course of your staying at Qin Gang Guest Hotel. Please dial “9866”to the ceneral information.Best wishes.Qin Gang Guest Hotelchairman of the boardNotice To Guest1、When you are checking in, please show your passport, letter of introduction, employee’s card or the other documents which can prove your identity.2、Observe all the regulations of our hotel. Obey the management of working personnels, take good care of public property.3、Putting up a guest or transfering the possession of bed in private is not allowed. Any guest who lives in our hotel wants to live outside temporarily, he must let waiter know that in advance.4、Y ou are not allowed to bring birds, beats or the otherunsanitary things into our hotel.5、Y ou are not allowed to bring combustible, explosive,severe poision and radio objects into hotel, can not burn things or let off fireworks in room.6、Y ou are not allowed to use electric stove, and the other electric implement in room, can not connect wires or fix electrical equipment in private.7、Fighting、gambling、criminal offence、drug taking、prostitution and the other illegal activities are not allowed ! Can not put up or spread obscene recording, video, can not excessive drink racket or broadcase high sound.8、If you take arms with you, you must reyistrate strictly according to the facts, take good care of it by yourself or hand it to local public security bureau or the security section of the hotel.9、The Management of the hotel Has the right to reason with any one who has violated regulations mentioned above. Those who violate the “Regulations Relating to the public order,Administration and Punishment of the People’s Republic of China”or other administrative laws will be punished by the public security organization in accordance with the laws. To those who have violated the “Criminal Laws of the People’s Republic of China,” the public security and judicial organization will investigate and affix their responsibilities for the crime in accordance with the law.Public Security Bureau of Qinzhou CityGuest ServiceRoom Service 3188 Restaurant will send food to your room as you need.V aluables 9866Safe depesite boxes are available free of charge .Hotel is not responsible for what you lose in the room.Security 9866Hotel Security patrols the hotel 24 hours . Please use the safety bolt-provided for your additional security. Please contact the Ceneral Information for needing help.Pets 9866No pets can be brought into the Hotel.Tourism and Sightseeing 3188 Please contact the Information Desk.Visiting Guests 3188For the safe of the guests and hotel, it’s advised to the visiting guests to leave the guestrooms beform23:00.Wake-up Call 9866Please contact with the ceneral information.Baggage Service 3188 Please contact the Bell Captain for handing or storage of yourbaggage.Attention 9866Do not smoke in bed as you are in room. Please use ashtray to avoid fire. Contact with operator as soon as possible if there is a fire alarm.Purchase 8500 Towel,cup in your room can not be taken out of the hotel, if you want to purchase them, please contact Housekeeping Centre. Room Equipments 8500 Take good care of and correctly use all the equipments in the room.Y ou will be asked to pay for a loss if you damage them. Y ou can contact Housekeeping Centre if you have any questions. Adaptors 8500 There are a adaptors which can be lent to the guests free of charge in Housekeeping Centre before checking out.Housekeeping Centre 8500If you need extra pillows,woolen blankets, coat hangers, towels, etc, please contact the Housekeeping Centre.Information Desk 9866For postal matter and leaving message, please contact the Information Desk.Room Keys 9866 Please deposit your key at the Reception Desk when leaving the hotel. The key must be handed to Front Cashier when checking out. Telephone 3188 Please refer to the Telephone Directory, if you have any questions, please contact operator.Medical service 3188 Please contact if you want to see a doctor.Post and telecommunications 3188 Information desk will offer you the details.Check-out time 3188 Check-out service at 12:00 noon. Check-out after 12:00 noon, additional half-day room charge may be added to your account. Check-out after 18:00, whole-day room charge may be added. Check-out 3188 Check-out Service, located at Lobby.Iron, flatiron, hair-dryer 8500Y ou can borrow them free of charge, but, you must return them in one hour.TELEPHONE DIRECTORY Operator of City Call 3889866 Operato 9866The telephone number is the same with the room numberRoom to Room Please dial room number Housekeeping 8500City Call Directly dialF.O.Cashier 9866 Reception 9866 Wake-up call 9866 Room Seservation 3188City Call:(e.g Directly dial “0+3889866”if you call “************”you needn’t hear the sound)DDD Call:(e.g Directly dial “0*************”if you call “************”you needn’t hear the sound)THE AREA CODES OF MAIN CITIES IN CHINA: Beijing 010 Lanzhou 0931 Changchun 0431 Nanning 0771 Chengdu 028 Liuzhou 0772 Chongqing 0811 Guilin 0773 Changsha 0731 Wuzhou 0774 Fuzhou 0591 Y ulin 0775 Harbin 0451 Beihai 0779 Hefei 0551 Fangcheng 0770 Shaoguan 0751 Shenzhen 0755 Meizhou 0753 Shanghai 021 Shantou 0754 Tianjin 022 Zhuhai 0756 Xiamen 0592 Hangzhou 0571 Xi’an 029 Jinan 0531 Kunming 0871 Zhang jiang 0759COUNTRY AND AREA CODE:Argentina 54 New Zealand 64 Australia 61 Norway 47 Brazli 55 Philippines 63Burma 95 Singapore 65 France 33 Sweden 46 Germany(FRG) 49 Switzerland 41 Germany(GDR) 37 Thailand 66 India 91 United Kingdom 44 Indonesia 62 United States Of America 1 Italy 39 Y ugoslavia 38 Japan 81 Hong Kong 852 Malaysia 60 Macau 853 Netherlands 31 Taiwan 886Notice of Safety■There is a picture on the back of the door which will tell you how to flee from fire. You may familiar yourself the emergency exit by walk.■There is alarm machine, fire extinguisher, firefighting equipment on corridor. Please lock the door and latch the safety button when you are in the room.■Don’t smoke in bed. After smoking, please put the cigarette but in ashtray instead of dustbin.■If you find a fire alarm1.Keep calm, dial “9866”immediately,contactoperator.2.Once worker or broadcast inform you the firealarm or the route of flee, please keep calm andobey the director.3.Close the door in order to avoid the fire spreadingquickly when you are leaving the room.4.Do not use elevator but use emergency stairs.5.Feel at once, do not give a thought of clothes.6.Cover your nose, mouth with a wet towel to aviodthe smoke dust.■If your room is around by fire or thick smoke, please dial “9866” and tell the operator your room number.。

工商银行服务指南英文版Comprehensive Guide to Industrial and Commercial Bank of China (ICBC) ServicesAs one of the leading financial institutions in China, the Industrial and Commercial Bank of China (ICBC) offers a diverse range of banking services to meet the diverse needs of its customers. Whether you are an individual, a small business owner, or a large corporation, ICBC has a comprehensive suite of products and services to cater to your financial requirements.One of the core services provided by ICBC is personal banking. This includes a variety of deposit accounts, such as savings accounts, current accounts, and time deposits, which allow customers to safely store and manage their funds. ICBC also offers personal loan products, including mortgages, vehicle loans, and personal lines of credit, to help individuals finance their major purchases or meet their financial needs. Additionally, the bank provides a range of wealth management solutions, including investment products, insurance services, and advisory services, to help customers grow and protect their assets.For small and medium-sized enterprises (SMEs), ICBC offers a wide array of business banking services. This includes business current accounts, business loans, trade financing, and cash management solutions. The bank's dedicated SME banking team works closely with business owners to understand their unique requirements and provide tailored financial solutions to support their growth and success. ICBC also provides specialized services for specific industries, such as agriculture, manufacturing, and e-commerce, to meet the specific needs of these sectors.In addition to its traditional banking services, ICBC has also embraced the digital revolution, offering a comprehensive suite of online and mobile banking services. Customers can conveniently manage their accounts, make transactions, and access a range of financial tools and resources through ICBC's user-friendly digital platforms. This includes features such as online account opening, mobile banking apps, and digital payment solutions, which allow customers to conduct their banking activities anytime, anywhere.One of the key strengths of ICBC is its extensive branch network and ATM infrastructure across China. With over 16,000 branches and more than 30,000 ATMs nationwide, the bank ensures that its customers have convenient access to its services, no matter their location. ICBC also maintains a strong international presence, with operations in over 40 countries and regions around the world,allowing it to serve the financial needs of its customers with global ambitions.ICBC's commitment to customer service excellence is another defining feature of the bank. The bank's well-trained and knowledgeable staff are dedicated to providing personalized assistance and guidance to its customers, ensuring that their financial needs are addressed in a timely and efficient manner. ICBC also invests heavily in technology and innovation to enhance the customer experience, continuously improving its products and services to meet the evolving needs of its clientele.Furthermore, ICBC is known for its strong corporate social responsibility (CSR) initiatives. The bank actively supports various community development programs, environmental conservation efforts, and charitable causes, demonstrating its commitment to sustainable and responsible business practices. This has helped to strengthen ICBC's reputation as a socially conscious and trustworthy financial institution in the eyes of its customers and the broader community.In conclusion, the Industrial and Commercial Bank of China offers a comprehensive suite of banking services and solutions to cater to the diverse financial needs of individuals, businesses, and corporations. With its extensive branch network, digital capabilities, customer-centric approach, and strong commitment to corporate social responsibility, ICBC is well-positioned to continue its growth and success as a leading financial institution in China and beyond.。

服务指南THE SERVICE GUIDE目录总经理致辞大堂服务LOBBY SERVICES1．大堂经理Assistant Manager2．问讯∕留言Informatio n ∕ Message3．预订∕接待Reservation ∕ Reception4．收银∕结账Cashier5．信用卡Credit Card6．退房时间Check-out Time7．客房门卡Room Card8．行李服务Luggage Service9．大堂保险箱Lobby Safe box10．商务中心Business Center11．残疾人士设施Handicapped Facilities12．着装Dressing13．停车Parking客房服务GUEST ROOM SERVICES1．客房中心Housekeeping Center2．房间清洁服务Room Cleaning3．房间夜床服务Turn-down Service4．洗衣服务Laundry Service5．小酒吧Mini-Bar6．房间加床服务Extra Bed7．送餐服务Room Service8．擦鞋服务Shoes-shine Service9．叫醒服务Wake-up Call10．电话Telephone11．电吹风Hair Dryer12．电熨斗/烫衣板Iron / Iron Board13．房间保密/电话免打扰Keep the Room Number Secret/Avoid Being Disturbed 14．失物招领Lost And Found15．电视节目TV Channel16．网上漫游Internet Service17．空气调节Air Conditioner18．电源总开关Energy Saver19．电源说明Power Supply20．紧急情况Emergency餐饮服务FOOD & BEVERAGE SERVICES1．宴会预订Banquet Reservation2．中餐厅Chinese Restaurant3．送餐服务Room Service娱乐服务ENTERTAINMENT SERVICE1. 商务区Business district (CBD)2．量贩区ktv Volume area ktv康乐服务RECREATION SERVICE康乐中心The recreation center安全指南SAFETY DIRECTORY1．遵守措施comply with the measures2．宾客注意事项Guest’s Notices3．安保Safeguard4．火警Fire Prevention5．火警须知Fire alarm notice电话指南TELEPHONE DIRECTORY1．拨打客房电话Room to Room Calls2．拨打外线电话Outside Calls3．国内直拨电话DDD Calls4．国内、国际直拨须知IDD&DDD Service Guide客房物品有偿价格表GEST ROOM ITEMS PAID A PRICE LIST尊敬的宾客：欢迎阁下光临湛江富丽华大酒店！我们本着“安全至上、客人第一”的服务宗旨，谒尽全力，热诚为阁下提供最周到的服务，令您真正感到宾至如归。

To KnowHOTEL INFORMATIONBusiness Services DialOur Executive lounge is ready to help you with any business service you need.Available services include faxing,photocopying ,internet access and printing.Check-in TimeCheck-in time 02:00pmCheckout Time Dial 0Checkout time is 12:00 noon. If you require a later checkout, please contact theFront Desk and we will make every effort to accommodate you schedule.Currency ConversionThe Front Desk is officially authorized to convert major currencies to RMB.Dry Cleaning and Laundry Dial 0Monday to Friday items collected before 10:00 noon may be returned by 6:00pm the same day,Saturday to Sunday items collected before 11:00 noon may be returned by 6:00pm the same day.Express service is also available.Emergency Dia l 0GYM Dial 0Located on 5/F, Our GYMis open daily from 06:00 am to 11:00 pm.Guest Services Dial 0The Front Desk/Guest Service Center can assist you with whatever you need.Housekeeping Dial 0Please contact Housekeeping for the following items: comb, shaving , rubber bath mat, Bathrobe, additional bed or bath linens, humidifier, fan, collar stays, cotton swabs/cotton balls, shower cap, hangers, toothbrush and toothpaste, mouthwash, makeup mirror, hair dryer, flower vase, mini –refrigerator(additional charge), extra bed(additional charge), bathroom scale, sewing kit, matchbook and guestroom stationery.Reservations Dial 0For future reservations at this hotel, dial the guest services center.Room Service Dial 0A selection of culinary specialties are available from our In Room Dinner Menu, Room Service is available daily 24hours, Please refer to the “”guide for menu selections and additional information.Executive LoungeThe Lounge is located on the 17th floor and supplies delicious snacks and drinks.Safe-Deposit Boxes Dial 0Free safe-deposit boxes are available at the Concierge. An in-room electronic safe box is also available in the room.FIRE SAFETY INFORMATIONWhen you check inPlease take note of the following: Locate the nearest fire exits. Count and remember the number of doors between the exits. Open exit doors and examine the staircase layout. Locate the nearest alarm pull station and fire extinguisher. Inspect you room. Study the layout of your room and determine anything that might help or hinder possible emergency exiting. Read all fire emergency information provided, including the layout on the back of the door. Always keep your room key handy near your bed.Evacuation planIf you discover fire or smoke inside your room, call the fire department (911) and give them your location (name, address). Also call the guest service center (0). Take your room keycard or key. If the door is not hot, open it slightly and look in both directions for the nearest exit sign. Exit the room and close the door behind you. Alert others in the area if possible and activate the nearest fire alarm. Walk to the nearest stairway (do not use the elevator) and exit the building. If smoke is present, stay low.If your door is hotIf the door is hot, do not open it. Call the fire department (911) and state your location. Call the guest service center (0). Stuff wet towels or clothes under the door and in air vents to keep out smoke and fumes. Remain calm, and wait for further instructions. If you cannot exit, your room is the safest place to be. If you think you need to open a window for air, and you are above ground floor, avoid breaking the window because you may need to close it to keep smoke out later.SECURITY INSTRUCTIONSYour safety and the security of your personal property are of the utmost concern to us.If you notice anything of a suspicious or alarming nature, or have need of any special assistance, please contact the management. We urge you to take advantage of the following suggestions:Safeguard your room key as you would your residence key.If your room key is lost, report it to the Front Desk immediately.Lock your door from the inside while occupying the room. Use the safety latch.Be sure the guestroom door is locked and secure any openings to balconies or patio before Retiring or leaving the room.Never admit repair persons without checking with management .Never admit persons with unsolicited deliveries.Do not keep valuables in the room. Safe-deposit boxes are available free of charge at the Concierge.Do not leave valuables inside parked vehicles.Do not discuss plans for staying away from the hotel in front of strangers.Do not leave your luggage unattended while checking out.Do not leave your key in the room.TOUR ATTRACTIONSSun Yat-sen’s MausoleumThe mausoleum of Dr. Sun Yat-Sen, the great revolutionary forerunner of China, is situated at the southern foot of the Purple Mountain. The mausoleum began its construction in the spring of 1926 and was completed in the spring of 1929. It covers an area of 80,000 square meters, with a 392-step granite stairway leading up to the memorial hall. The layout of the structure is designed in a liberty bell. and is regarded as the most outstanding mausoleum in China’s modern architectural history.Presidential PalaceHaving a history of more than 600 years, President palace was originally established in the Qing Dynasty as the Yamen, meaning the government office, for the Governor General of two provinces: Jiangsu and Zhejiang. It was also the traveling palace for two emperors of Qing Dynasty, Kangxi and Qianlong.Confucius TempleThe Confucius Temple was originally constructed in the Song Dynasty. It was a place to worship and consecrate Confucius, the great philosopher and educator of ancient China. Qin Huai River Scenic Zone of Confucius Temple is in the south of Nanjing. Qin Huai River is circled with The Confucius Temple. This is one of the busy places of Nanjing for 1800 years. The Qin Huai Zone of the Confucius Temple has the lantern exhibition during the annual spring festival.Purple Golden Mountain ObservatoryLocated on the west peak of the Purple Mountain, Purple Mountain Observatory is constructed in 1929. It is China’s first modern observatory and is now under the administration of Chinese Academy of Science. The observatory Keeps and exhibits ancient astronomical instruments invented by the Chinese. Visitor can ride the cable car to reach the observatory. Due to the history role, Purple Mountain Observatory has been named as ‘thecradle of modern astronomy in china.’Ming Xiaoling MausoleumMing Xiaoling Mausoleum, having a history of more than 600 years, the Ming Xiaoling Mausoleum is one of the largest ancient mausoleums in China. Representing the highest achievement of the Ming architecture and stone carving art, it has great influence on the royal tomb building during the Ming and Qing Dynasties. It is listed by UNESCO as a world cultural heritage site.Xuan Wu Lake ParkXuanwu Lake lies northeast of Nanjing near the railway station and is surrounded by mountains. It is a beautiful scenic spot protected by Chinese government and is also one of the three most famous lakes in Nanjing. The history of Xuanwu lake can be traced back to the Pre-Qin period (21century BC-221 BC) when it used to be the drilling camp of the imperial navy and recreation center of aristocrats.。

Hotel Service GuideTraveling to a new city can be an exciting experience, but it can also be overwhelming, especially when it comes to navigating the services and amenities offered by hotels. This guide aims to provide you with a comprehensive overview of the common services that you can expect to find in most hotels, as well as some tips on how to make the most of your stay.Check-InUpon arrival at the hotel, the first point of contact will often be the check-in counter. Here, you will be required to present your identification and credit card for verification. Once the necessary paperwork is completed, you will be given a room key or access card, as well as information about the hotel’s facilities, breakfast timings, and check-out procedures. Keep in mind that most hotels have a designated check-in time, so be sure to arrive within the specified window to avoid any delays.Rooms and AccommodationHotel rooms come in various sizes and configurations, ranging from standard single rooms to luxurious suites. Each room is typically equipped with essential amenities such as a comfortable bed, a private bathroom with toiletries, a television, and a mini-bar. It is essential to familiarize yourself with the room’s features, including the air conditioning, heating, and lighting controls, to ensure a comfortable stay.Dining OptionsHotels typically offer guests a range of dining options, from a formal restaurant serving a la carte or buffet meals to casual cafes and room service. Breakfast is often included in the room rate and is served in the designated dining area. Some hotels also offer lunch and dinner services, as well as specialty cuisines such as local or international dishes. Be sure to check the hotel’s dining hours and menus to plan your meals accordingly.Housekeeping and MaintenanceHousekeeping services play a crucial role in maintaining the cleanliness and comfort of your room. Most hotels offer daily housekeeping, where staff will tidy up the room, change the bed linens, and replenish toiletries. Additionally, hotels have maintenance personnel on call to address any issues with the room’s appliances or fixtures promptly. If you have any specific requirements or preferences, do not hesitate to inform the front desk or housekeeping staff.Facilities and EntertainmentHotels often provide guests with access to various facilities and entertainment options to enhance their stay. Common amenities include a fitness center, swimming pool, spa, business center, and conference rooms. Some hotels also offer recreational activities such as guided tours, cooking classes, or live performances. Take advantage of these facilities to relax, socialize, or stay productive during your stay.Check-OutWhen it is time to depart, be sure to settle any outstanding bills, return the room key or access card, and inform the front desk of your departure. Hotels typically have a check-out time that you must adhere to, so plan your departure accordingly to avoid any unnecessary charges. If you require assistance with luggage or transportation, the hotel staff will be happy to assist you with arranging for a taxi or shuttle service.ConclusionIn conclusion, understanding the services and amenities offered by hotels can help you make the most of your accommodation experience. By familiarizing yourself with the check-in process, room features, dining options, housekeeping services, facilities, and check-out procedures, you can ensure a comfortable and enjoyable stay. Remember to communicate any special requests or preferences to the hotel staff to enhance your overall experience. Enjoy your stay!This guide provides valuable information on the common services and amenities offered by hotels to help you navigate your stay effectively. Ensure you make the best of your hotel experience by following these guidelines.。