“历年BEC中级真题阅读精讲”系列之五十七：第三辑T4P2 人力资源管理

第二辑Test 1Topic A：WHAT IS IMPORTANT WHEN ……？Entertaining clients●Types of activities●Cost[思路点拨］【词汇&短语】促销赠品Complimentary presents 迎宾室Hospitality room招待费Entertainment allowance 定制Customize针对个人Personalize 有目的的Purposeful商业目的Business objectives 客户需求Customer demand 包间Compartment 舒适的Cozy【句型点击】●间歇、停顿How shall I put it? 怎么说呢？Well，what I trying to say is…….. 我想说的是……..I’d like to begin by……●个人想法In my opinion, I’d say that…。

.The point is that……。

Well, we should….【参考范例】Entertaining clients is not an easy job and should be handling appropriately and enjoyably. It contains more than just a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clients in a unique manner in and outside of the office。

When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover，these activities should help us achieve our business objectives，for example，we can have an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won’t feel that we are too purposeful。

第二辑Test 1Topic A: WHAT IS IMPORTANT WHEN ……?Entertaining clients●Types of activities●Cost[思路点拨]【词汇＆短语】促销赠品Complimentary presents 迎宾室Hospitality room招待费Entertainment allowance 定制Customize针对个人Personalize 有目的的Purposeful商业目的Business objectives 客户需求Customer demand包间Compartment 舒适的Cozy【句型点击】●间歇、停顿How shall I put it? 怎么说呢？Well, what I trying to say is…….. 我想说的是……..I’d like to begin by……●个人想法In my opinion, I’d say that…..The point is that…….Well, we should….【参考范例】Entertaining clients is not an easy job and should be handling appropriately and enjoyably. It contains more than just a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clients in a unique manner in and outside of the office.When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover, these activities should help us achieve our business objectives, for example, we canhave an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won’t feel that we are too purposeful.Cost is anther important factor when designing activities for clients. Higher expenses don’t necessarily to greater satisfaction, and in some cases, the clients will be overwhelmed with our kindness. Therefore, when entertaining clients, sincerity appears to be more important, upon which a long and a steady business relationship is based.Topic B: WHAT IS IMPORTANT WHEN ……?Choosing retail premises to rent●Location●Length of contract【词汇&短语】房东landlord 利润空间profit margin租户tenant 房屋结构building structure可持续发展sustainable development 合同到期exploration of contract繁荣boom prosperity 续签合同renew the contract租金rent 押金deposit【句型点击】●观点阐述Well, it seems to me that…….That’s true, but on the other hand…..●追加观点That’s just what/all I was thinking…..Well, the point I’m trying to make it that……Another thing I want to mention is……【参考范例】When aiming to choose retail premises, you should always put the location on the top of your list. An ideal retail premises should be situated in the downtown district or a big residential area where the sources of the customers is guaranteed, in China, A lot of businessman believe in Fengshui and they think a good location is vital to the success of business.Besides, the length of contract is also an important factor in choosing retail premises because the retailer need time to develop market and customers. A steady and uninterrupted business environment is most desired, and a long-term contract will ensure the retailer’s sustainable development.What’s more, rent and means of payment should never be overlooked, retailers in general have a big cash flow, therefore, a reasonable rent and flexible means of payment are good for their capital turnover. A cooperative landlord is preferred and necessary for a win-win situation.Topic C: WHAT IS IMPORTANT WHEN ……?Deciding on packaging for products●Image●Production process【词汇&短语】包装材料wrapper，packaging material 不可再生资源non-renewableresources 包装设计package design 有利环境的environmental-friendly顾客的青睐customer favor 肤浅的，表明的superficial【句型点击】●自然过渡How shall I put it? 怎么说呢？Actually…..That’s just how I see it …..●个人观点Personally, I think…..Frankly, I think….【参考范例】Packing of products concerns the fate of products because it arouses people’s desire for purchase. When deciding on packaging for products, we should take several things into consideration.First of all, the image catches the eye of potential customers, people are sometimes skin deep when surrounded by a variety of products, their decisions are simply based upon the packaging, therefore a thoughtful design in color, shape and packaging materials is crucial in winning customer’s favor.On the other hand, the cost of packaging should be carefully dealt with because it is contained in the prices of the products. Increased price will make the products less competitive in a buyer’s market. After all, in comparison with packaging, people are more sensitive to price.Last but not least, our resources are limited and some are even non-renewable. Once the products are opened up, the wrapper are useless, so it is expected that designers can develop further uses of packaging materials or at least make them environmental-friendly.Test 2Topic A: WHAT IS IMPORTANT WHEN ……?Selecting staff for promotion●Attitude to work●Current performance【词汇&短语】空缺职位vacancy 人事部personnel行政管理部administration 公关public relations总部head office 工资wages and salaries管理技能managerial skill 职业前景career prospect人力资源部human resources 团队协作teamwork【句型点击】●常用开始语Thank you for your questionThe answer is…Let me start with….In my viewIt is very likely that….●表达观点常用句What I am thinking is….Let me make my point very clear.It is crystal clear that…..There is no doubt that…..I am into the first opinion..【句型点击】When selecting staff for promotion, several factors should be taken into consideration, to begin with, the attitude to the work is one of the most fundamental elements. I believe attitude is everything. It is not uncommon to find workers who have great talents but are reluctant to make full contribution in their position, the point is, you have to love what you are doing and you have to try your utmost and reserve no effort to do it.Secondly, current performance is also very important, because it is obvious that attitude and effort have to be measured in a certain way so that you can know everyone’s capability.Thirdly, you can’t ignore career potential and adaptability, almost in every company, we can find employees who are excellent individuals but fail to cooperate in a team, these elements are all very essential in one’scareer. Admittedly, it is not very likely to find all of them in one person, and then you have to consider about the specific position and grant priority to one of them.Topic B: WHAT IS IMPORTANT WHEN ……?Considering a career change●Further study or training●Opportunities for future promotion【词汇&短语】实际工资real wages 合并merger最终目标ultimate goal 个人收入personal income坏的影响adverse effect 工资价格螺旋上升wage-price spiral 精明的讨价还价交易horse-trading 无形资产intangible assets资格qualification 投资回报return on investment【句型点击】●更倾向于某一个选项I would take …….. as my priority 我会把……..作为我的首选项。

T est2Part one：《Successful Time Management》，成功的时间管理。

文章针对怎么利用时间、提高工作效率提出了一些建议。

第一题，为了完成好一个任务，没有必要处理每一个细节。

答案是C段的最后一句话，而且这句话同时是第一题和第四题的答案所在：Unless you have spare time, do not spend extra hours on an activity in an effort to cover absolutely everything.除非你有空闲的时间，否则不要在一件事情上花费额外的时间去努力涉及到所有事情。

cover absolutely everything可以对应于deal with every detail。

第二题，如果你有很多要做的，也许需要拒绝以后的工作。

答案是B段的最后一句，有点绕：This may require you to be firm and avoid agreeing to more than is realistic.这需要你变得坚定，避免答应超出现实的工作。

more than is realistic，也就是眼前无法完成的工作，即work in the future。

第三题，任何计划行为都需要建立在一个有规律的基础上。

答案在A段。

A段整个就是讲的计划的重要性，有计划，才能合理安排时间。

中间说有人喜欢在每天开始的时候计划，有人喜欢在结束前。

答案是这么一句：you may need to experiment to find what suits you best-find some way of fitting the activity into your schedule.你必须去试验寻找到最适合你的——寻找将这个活动融入到你的时间表的某种方法。

要让计划融入进你的时间表，也就是说计划要成为你的日程的固定部分，即题目说的take place on a regular basis。

真题2 T10最好的教练致力于他们的工作并且对他们所取得的成果感到高兴1教练和员工之间的接触不能解决工作中所有的困难2讨论某些情况如果再度出现的话怎么样处理的更好。

3教练鼓励员工将所学应用到日常的工作中。

4培训为在现有岗位上不高兴的个人提供了新的兴趣5培训提供了一个有力的、支持性的讨论工作表现的环境6员工被要求分析他们自己并且培养出更强的自知7培训可以使得公司对某个领域的技术缺失迅速做出反应A培训是包括两个或更多的人坐在一起讨论最近在工作中出现的问题并分析他们怎样管理以及以后怎样更有效的处理问题。

指导因此从一个人的技能和信息转换到另一个人的在职状况，因此教练的工作经验被用于建议和指导被培训者。

它也允许成功和失败在一个没有威胁的气氛下被评估。

B培训意味着影响学习者个人的发展，例如，他或她的自信和野心。

它能够在任何个人职业的任何时间发生。

培训的目的是帮助个人更有效的工作，这也是一个强大的学习模式。

它开始于技能基础培训结束后，并且帮助培训者来把正式学过的知识运用到日常工作和管理情况下。

教练按照个人所需要的情况对学员进行培训，这需要他们考虑自己的行为并且思考这么做的理由。

C教练专业协助个人的职业发展，超越通常的管理/从属关系。

从理论上来说，培训可以提供所有问题的答案，但是实践中达不到这样。

然而，它可以提供比如对人的管理和技能、行为模式、自信心建立以及时间管理等主题的讨论和反馈的空间。

通过培训，公司能够满足技能缺陷讨论目标以及指出员工怎样在短期内处理具有挑战性的情况。

D有效的教练通常是那些从其他人的成功获得满足感以及肯在培训者身上花时间的人。

为人们培训的责任能够支持其发展，不仅通过鼓励小规模管理到一对一分配的潜力，并且通过提供对感觉在现有岗位上受困的经理们提供附加的工作满足感。

教练也是一个可信任的建议者，习惯于发展积极和有效的方法来复合化管理、组织和变化的问题。

PART TWO:BUFFET ZONE（自助餐领域）BUFFET ZONE 自助餐区域，在这片文章里的意思是自助餐领域，讲的是一个在自助餐领域取得了惊人成绩的杰出女性创业的故事。

第二辑T1P1这篇文章讲的是培训（coaching）的作用。

培训对一个公司的发展和员工的成长都是至关重要的。

文章的内容比较泛，但是题目的答案比较明显。

第一题，教练和员工之间的接触不能解决工作中的所有困难。

答案是C段的这么一句：In theory, the coaching relationship should provide answers to every problem, but in practice it falls short of this.理论上，培训可以提供所有问题的答案。

但是实践中达不到这样。

Fall short of是关键词。

第二题，讨论某些情况如果再度出现的话怎么样可以处理的更好。

答案是A段的这么一句：analysing how they were managed and how they might be dealt with more effectively on subsequent occasions.分析应该如何进行处理并且在接下来的情况下怎样可以处理的更有效。

这里的dealt with more effectively对应于题干中的better handled，on subsequent occasions.也就是occur again。

第三题，教练鼓励员工将所学应用到日常的工作中。

答案是B段的这么一句：helpsindividuals to use formally learnt knowledge in day-to-day work and management situations.帮助个人将学到的正式知识用在日常工作和管理情况下。

这里的day-to-day work and management situations就是题干中的routine work situations，what has been taught也就是formally learnt knowledge。

Part one：《‘Businessman of the Year' Award》年度企业家奖。

分别介绍了这个奖项的四个候选人的英雄事迹。

第一题，这个企业家成功的定位了不同的消费群体。

答案在B段：He began refocusing the brand at the higher quality end of the food market and launched several own-brand initiatives for the health conscious。

他开始将品牌定位在高质量的食品市场并且发起了几项注重健康的自主品牌的运动。

Health conscious是指注重健康的。

一个是高质量的食品市场，一个是注重健康的，联合起来，就是瞄准了不同的消费市场，即不同的消费群体。

第二题，通过小心的前进计划，这个企业家帮助公司度过了一个困难时期。

答案是D段的这么一句：budgets and forecasts are what is needed to make a company successful, particularly now that the advertising market has been hit by recession.。

预算和预告正是使得公司可以成功的，尤其当现在整个广告市场被衰退袭击的时候。

Budgets and forecast就是题干中说的careful forward planning，successful对应于survive，a different period对应于the market has been hit by recession。

第三题，因为这个企业家的思维方式，公司对待变化更加开明了。

答案是A段的这么一句：He is credited with reinventing Fentons Finance - revitalising its culture of inflexibility。

bec中级真题四及答案解析BEC中级真题四及答案解析BEC（商务英语考试）被广泛认可为商务领域的英语语言能力证书，帮助考生提高商务沟通与交流能力，提升在国际商务环境中的竞争力。

在备考BEC考试过程中，熟悉BEC中级真题及其答案解析是至关重要的一步。

BEC中级真题四是考察商务课程的学习成果，涵盖了商务词汇、商务知识、商务写作等方面的内容。

通过解析真题，我们能够深入了解考试的出题规律，从而更好地备考。

第一部分：听力理解BEC中级真题四的听力部分包含多个案例，每个案例有两个问题。

听力部分主要考察考生对商务会议、电话交流和商务报告等场景的理解能力。

在备考过程中，建议多听商务英语材料，培养对口语速度和语调的适应能力。

第二部分：阅读理解BEC中级真题四的阅读理解部分包括多篇长文，每篇文章后面有三个问题。

阅读理解考察考生对商务文本的理解能力，包括对文章主旨、细节、推理和态度等方面的理解。

在备考过程中，注意培养总揽全文和快速定位细节的能力。

第三部分：商务写作BEC中级真题四的商务写作部分要求考生根据提示写一封商务信函。

商务写作考核考生的书面表达能力，要求考生在规定的字数内准确、简洁地表达主要内容。

在备考过程中，建议每天写一些商务信函，熟悉常见的商务写作模式和用语。

第四部分：商务口语BEC中级真题四的口试部分要求考生进行一次商务谈话。

商务口语考核考生的口头表达能力，要求考生在规定的时间内清晰、流利地表达自己的观点。

在备考过程中，建议多进行商务对话练习，提高口语交流的能力。

通过对BEC中级真题四的分析，我们可以发现其中蕴含了一些备考的窍门。

首先，密切关注商务英语材料，多听、多读、多写商务文本，熟悉商务用语表达方式；其次，加强对商务词汇的积累，掌握常用商务词汇的发音、拼写和用法；再次，培养良好的阅读和听力策略，提高快速定位信息和听取关键信息的能力；最后，通过刻意练习商务写作和口语，培养良好的书面表达和口头表达能力。

总结一下，BEC中级真题四及其答案解析是备考BEC考试不可或缺的资料。

BEC中级真题阅读精讲：第3辑T4P3实现成功的合并BEC中级真题阅读精讲:第3辑T4P3 实现成功的合并BEC中级真题阅读精讲:第3辑T4P3 实现成功的合并Achieving a successful mergerHowever attractive the figures may look on paper, in the long run the success or failure of a merger depends on the human factor. When the agreement has been signed and the accountants have departed, the real problems may only just be beginning.If there is a culture clash between the two companies in the way their people work, then all the efforts of the financiers and lawyers to strike a deal may have been in vain.According to Chris Bolton of KS Management Consultants, 70% of mergers fail to live up to their promise of shareholder value, riot through any failure in economic terms but because the integration of people is unsuccessful.Corporates, he explains, concentrate their efforts before a merger on legal, technical and financial matters. They employ a range of experts to obtain the most favourable contract possible. But even at these early stages, people issues must be taken into consideration. The strengths and weaknesses of both organisations should be assessed and, if it is a merger of equals, then careful thought should be given to which personnel, from which side, should take on the key roles.This was the issue in 2001 when the proposed merger between two pharmaceutical companies promised to create one of the largest players in the industry. For both companies the merger was intended to reverse falling market share and shareholder value. However, although the companies' skill bases were compatible,the chief executives of the two companies could not agree which of them was to head up the new organisation.This illustrates the need to compromise if a merger is to take place.13 According to the text, mergers can encounter problems whenA contracts are signed too quickly.B experts cannot predict accurate figures.C conflicting attitudes cannot be resolved.D staff are opposed to the terms of the deal.14 According to Chris Bolton, what do many organisations do in preparation for a merger?A ensure their interests are representedB give reassurances to shareholdersC consider the effect of a merger on employeesD analyse the varying strengths of their staff15 The proposed merger of two pharmaceutical groups failed becauseA major shareholders were opposed.B there was a fall in the demand for their products.C there were problems combining their areas of expertise.D an issue of personal rivalry could not be resolved.16 According to the text, focus groups can help companies toA develop new initiatives.B adopt contingency plans.C be decisive and react rapidly.D evaluate how well matched they are.17 Creating a new culture in a newly merged organisation means thatA management styles become more flexible.B there is more chance of the merger working.C staff will find it more difficult to adapt to the changes.D successful elements of the original organisations are lost.18 According to the text, intercultural analysis will showA what kind of benefits a merger can lead to.B how the national context affects the way a company is run.C how long it will take for a company culture to develop.D what changes companies should make before a merger takes place.《Achieving a successful merger》，实现一个成功的并购。

BEC商务英语中级阅读练习题及答案整理俗话说，熟能生巧，多做一些考前练习题可以关心我们得到一些做题（阅历），为了便利大家备考，下面我给大家带来BEC（商务英语）中级阅读练习题及答案。

BEC商务英语中级阅读练习题You will need to use some of these letters more than once.1 Managers need to take action to convince high-flyers of their value to the firm.2 Organisations need to look beyond the high-flyers they are currently developing.3 There is a concern that firms investing in training for high-flyers may not gain the benefits themselves.4 Managers need expert assistance from within their own firms in developing high-flyers.5 Firms currently identify high-flyers without the support of a guidance strategy.6 Managers are frequently too busy to deal with the development of high-flyers.7 Firms who work hard on their reputation as an employer will interest high-flyers.The Stars of the FutureA Existing management research does not tell us much about how to find and develop high-flyers, those people who have the potential to reach the top of an organisation. As a result, organisations are left to formulate their own systems. A more effective overall policy for developing future leaders is needed, which is why the London Business School has launched the Tomorrows Leaders Research Group (TLRG). The group contains representatives from 20 firms, and meets regularly to discuss the leadership development of the organisations high-flyers.B TLRG recognises just how significant line managers are in the process of leadership development. Unfortunately, with todays flat organisations, where managers have functional as well as managerial responsibilities, people development all too often falls victim to heavy workloads. One manager in the research group was unconvinced by the logic of sending his best people away on development courses, only to see them poached by another department or, worse still, another firm. This fear of losing high-flyers runs deep in the organisations that make up the research group.C TLRG argues that the task of management is not necessarily about employee retention, but about creating attraction centres. We must help line managers to realise that if their companies are known as ones that develop their people, they will have a greater appeal to high-flyers, said one advisor. Furthermore, selecting people for, say, a leadership development programme is a sign of commitment from management to an individual. Loyalty can then be more easily demanded in return.D TLRG has concluded that a companys HR specialists need to take action and engage with line managers individually about their role in thedevelopment of high-flyers. Indeed, in order to benefit fully from training high-flyers as the senior managers of the future, firms must actually address the development of all managers who will be supporting the high-flyers. Without this, managers will not be in a position to give appropriate advice. And when eventually the high-flyers do move on, new ones will be needed to replace them. The next challenge will be to find a new generation of high-flyers.BEC商务英语中级阅读练习题题目解析首先得搞明白的是这篇（文章）究竟讲的什么。

BEC中级真题阅读精讲：第3辑T4P2人力资源管理BEC中级真题阅读精讲:第3辑T4P2 人力资源管理BEC中级真题阅读精讲:第3辑T4P2 人力资源管理Human resource managementIt is nearly a century since the car manufacturer Henry Ford said, 'You can destroy my factories and offices, but give me my people and I will build the business right back up again.'(0) .....G..... But a few business theorists are beginning to argue that managing people well can add more to the bottom line than anything else.Mike Manzotti, a leading American author in this area, has strong views about the growing importance of human resources in today's business world. (8) .............. A company with high staff commitment, for example, has an asset that its rivals find hard to copy.Research in Britain would appear to support this notion. A recent business school survey into the performance of eight multinationals found that people management could be the most decisive factor in a company's performance. Another study indicated the same thing in medium-sized manufacturing firms.(9) .............. After all, how can an organisation evaluate the commitment of its staff?For this reason, the researcher George Hessenberg argues that a scientific approach is needed. He feels that when HR professionals suggest changing an organisation's compensation structure or being more selective in recruiting, they are asking for things that require resources. (10)............Some new approaches are emerging that attempt to do just that, including the scheme devised by consultants Couze Jordan. The scheme, which covers communication, recruitment, and use of resources, predicts that significant improvements in these areas achieve an increase in shareholder value of up to 30 per cent.Another programme, launched by James Lester, an independent human resources expert, approaches the problem from a perspective that is designed to appeal to a wide range of managers. (11)..............Both, he argues, involve appropriate decisions being made about the allocation of resources within a particular budget.Lester's expertise enables him to carry out an organisational audit for his clients to identify which areas of HR are in most need of improvement. This is because there is no point in businesses spending large amounts without knowing if the investment is worthwhile. (12) ............. Lester's advice, however, is for companies to think twice before hiring people, since it is vital they assess whether they are getting value for money.A But thefindingsare inconclusive because of the difficulty of collecting reliable evidence.B He argues that the role of a skilled, motivated and flexible workforce has become more significant as traditional sources of competitive advantage diminish.C For example, a commonmistakeis to spend a fortune onrecruitmentto cover up for deficiencies in training.D However, most leading experts in the field believe that there is sufficient evidence to support this model of workplace dynamics.E Hecomparesthe positive use of human resources toeffective fund management, as this is something that senior executives can relate to.F He believes, however, that the only way they willgain approvalfor these potentially expensive initiatives is to have some data that demonstrates positivefinancial benefits.G In the light of this statement, it is odd that people management has taken so many years to move up the agenda.《Human resource management》，人力资源管理。

第四辑真题解析T1P1首先得搞明白的是这篇文章到底讲的什么。

不用看具体内容，有两个地方直接告诉了。

一个是题目说明的第一句话，另一个是正文的标题。

从这两个地方就可以看出全文探讨的是公司未来接班人——也就是潜力股——的培养问题。

A段讲了TLRG这个贯穿全文的研究组织诞生的原因：现行的研究满足不了需要，于是大多数公司只能自己探索发掘接班人的模式；（即第五题的答案）B段讲了直属经理（line managers）对于发掘接班人的重要性（真是干什么都要从基层抓起），以及经理们的一些疑虑；C段讲的是接班人问题对公司的重要性，并且应该让院线经理们明白这种重要性；D段是针对前面列出的问题，提出的解决建议，什么专家协助等等。

整篇文章分为四个部分，层层递进，有很强的逻辑性。

拿这样的文章来做阅读材料应该是相对容易把握的。

题目解析：图中蓝色的线为答案潜伏的地方。

7个题干基本是将原文中的句子用另外的词语和句型表述出来，所以题干中的关键词都能在正文里找到与之匹配的，比如第四题题干里的expert 对应D段的specialists,第六题的too busy to对应于B段里的heavy workloads，第七题的interest对应于C段的appeal。

第一题说“经理们必须采取措施使潜力股们相信他们对公司的价值”，也就是要让潜力股们对公司忠诚，即C段说的creating “attraction centres”和loyalty。

第二题说“组织必须把目光投向正在培养中的潜力股以外的地方”，即D段最后两句话所说的寻找新一代的潜力股。

第三题和B段的最后一句话完全是一个意思：怕培养潜力股的投入收不回成本。

第四题说开发潜力股，经理们需要在公司内部得到专家支持。

答案是D段的第一句话：公司的人力资源专家需要采取行动。

HR specialists就是expert。

第五题说公司现在没有在指导策略的支持下辨别潜力股。

也就是说公司是依靠自己来发掘人才的。