商务英语信函常用基础资料

商务英语必看的邮件信函注意事项以及常用句式邮件和信函是商务英语中非常常见的沟通工具，为了确保邮件信函的专业性和准确性，以下是一些值得注意的事项以及常用的句式，帮助您写出符合商务规范的邮件信函。

一、邮件信函的格式邮件信函的格式包括信头、称呼、正文和结束语。

以下是一个标准的商务邮件信函格式示例：信头：- 发件人地址：发件人的电子邮箱地址- 收件人地址：收件人的电子邮箱地址- 主题：简洁明了地概括邮件内容，如“合作机会”、“产品咨询”等称呼：- 如果知道收件人的姓名，可以直接称呼其姓名，“尊敬的Ms. Smith”或“亲爱的John”等，- 如果不知道收件人的姓名，则可以使用更一般的称呼，如“尊敬的先生/女士”、“亲爱的客户”等正文：- 开头：首先表达问候，如“希望您过得愉快”、“祝您工作顺利”等，然后进行自我介绍或背景介绍，如“我是某公司的销售经理”、“我在上周的会议中与您有过交流”等- 主体：明确表达写信的目的，详细说明事由或解答问题，并提供相关的信息和附件- 结尾：感谢收件人的关注和耐心阅读，表达期待进一步合作的愿望，如“谢谢您的时间和关注”、“期待您的回复”等结束语：- 结束语可以根据信的主题选择适当的表达方式，一般的结束语有“祝好”、“顺祝商祺”、“谢谢”等二、邮件信函的注意事项1. 合理使用主题：主题应简洁明了，能准确地概括邮件的内容，避免使用繁琐的词汇或错别字。

2. 礼貌和尊重：使用适当的称呼，尊重收件人的身份和地位，展现您的礼貌和职业素养。

3. 清晰明了的语言：使用简练、准确、流畅的语言，避免使用太多的专业术语或缩写，以确保对方能准确理解您的意思。

4. 避免使用缩写：商务邮箱的信函应避免使用缩写，除非是被广泛接受的通用缩写。

5. 检查拼写和语法错误：在提交邮件前，务必检查拼写和语法错误，确保邮件准确、无错误。

6. 避免使用过于动情的语言：商务信函需要保持专业和正式，避免使用过于感性或动情的语言，以免给收件人造成不必要的困扰。

商务信函是商业领域中的一种重要沟通工具，用于与商业伙伴、客户和供应商之间进行书面沟通。

良好的商务信函写作能够传递准确、清晰和专业的信息，建立良好的商业关系。

本文将介绍商务信函的写作要点，并提供一些范例供参考。

1.信函格式商务信函的格式通常包括信头、日期、收信人姓名和地址、称呼、正文、结束语和发信人姓名和职务等。

在信函开头，可以使用正式语气称呼收信人，如"Dear Mr./Ms."。

在信函结尾，应使用礼貌用语，如"Sincerely"或"Yours faithfully"，然后签上自己的姓名。

2.内容明确商务信函应该内容明确，语言简练，重点突出。

首先，简要介绍自己或公司，提供必要的背景信息。

然后，明确表达写信的目的，例如询问产品信息、提出建议或意见、解决问题或投诉等。

最后，提供对进一步行动的期望，如请求回复、请求面谈或建议下一步的合作等。

3.语言专业商务信函应使用专业的语言和商业术语，避免使用口语或俚语。

语言应该准确、清晰，避免模棱两可的表达。

句子结构应简明连贯，段落之间应有适当的过渡。

同时，注意文法错误和拼写错误的防范。

4.注意礼貌商务信函应写得礼貌而尊重，以建立良好的商业关系。

在信函中使用礼貌用语，如"please"和"thank you"等，以表达对收信人的尊重和感激之情。

避免使用过于直接或具有争议性的表达方式，以免引起误解或冲突。

5.专注于核心信息商务信函应该专注于核心信息，避免冗长而无关的内容。

正文应清晰明了，提供必要的细节和相关的背景信息。

可以使用项目符号或编号来组织信息，以便阅读者更好地理解。

以下是一个商务信函的范例：Dear Mr. Smith,I am writing to inquire about your company's products and pricing information. I am the purchasing manager at XYZ Company, a leading manufacturing firm in the automotive industry. We are currently expanding our product line and are interested in partnering with a reputable supplier such as yours.Could you please provide us with a catalog or brochure that showcases your products? We are particularly interested in your high-quality automotive parts and accessories. In addition, could you let us know your pricing structure and any discounts available for bulk orders?As our company grows, we anticipate ordering large quantities, and it would be beneficial for us to establish a long-term business relationship with your company.We would greatly appreciate it if you could also provide us with any additional information about your company, such as your production capacity and lead time for order fulfillment. This will help us evaluate your suitability as a potential supplier and ensure that we can meet our customers' demands.Thank you for your attention to this matter. We look forward to hearing from you soon. If you have any further questions or require additional information, please do not hesitate to contact me at the email address or phone number provided below.Yours sincerely,John ThompsonPurchasing ManagerXYZ Company本文提供了商务信函写作的要点，并给出了一个范例供参考。

1．特此奉告等To inform one of；To say；To state；To communicate；To advise one of；To bring to one's notice （knowledge）；To lay before one；To point out；To indicate；To mention；To apprise1 one of；To announce；To remark；To call one's attention to；To remind one of；etc．1．We are pleased to inform you that2．We have pleasure in informing you that3．We have the pleasure to apprise you of4．We have the honour to inform you that （of）5．We take the liberty of announcing to you that6．We have to inform you that （of）7．We have to advise you of （that）8．We wish to inform you that （of）9．We think it advisable to inform you that （of）10．We are pleased to have this opportunity of reminding you that （of）11．We take the advantage of this opportunity to bring before your notice 12．Please allow us to call your attention to13．Permit us to remind you that （of）14．May we ask your attention to15．We feel it our duty to inform you that （of）2．为（目的）奉告某某事项1．The purpose of this letter is to inform you that （of）2．The purport2 of this line is to advise you that （of）3．The object of the present is to report you that4．The object of this letter is to tell you that5．By this letter we Purpose to inform you that （of）6．Through the present we wish to intimate to you that7．The present serves to acquaint you that3．惠请告知某某事项等1．Please inform me that （of）2．Kindly3 inform me that （of）3．Be good enough to inform me that （of）4．Be so good as to inform me that （of）5．Have the goodness to inform me that （of）6．Oblige me by informing that （of）7．I should be obliged if you would inform me that （of）8．I should be glad if you would inform me that （of）9．I should esteem4 it a favour if you would inform me that （of）10．I will thank you to inform me that （of）11．You will greatly oblige me by informing that （of）12．We shall be obliged if you will inform us that （of）13．We shall be pleased to have your information regarding （on，as to；about）14．We shall deem it a favour if you will advise us of15．We shall esteem it a high favour if you will inform us that （of）4．特确认，本公司某月某日函件等1．We confirm our respects of the l0th May2．We confirm our letter of the l0th of this month3．We confirm our last letter of the l0th June4．We had the pleasure of writing you last on the l0th of this month5．We confirm our respects of the l0th June6．We confirm the remarks made in our respects of the l0th July7．We confirm the particulars of our enquiry by telephone of this morning 8．In confirming our telegram of this morning，9．Confirming our respects of the 10th May，10．Confirming our last of the 10th June，5．贵公司某月某日函电，敬悉等l．We have pleasure in acknowledging receipt of your esteemed5 favour of the 3rd May2．We are pleased to acknowledge receipt of your favour of the lst June 3．We have to acknowhedge receipt of your favour of the 5th July4．Your letter of May 5 was very welcome5．Your letter of April l0 gave me much pleasure6．Your esteemed favour of 7th May was duly received by us7．Your favour of the 5th June is duly to hand8．Your favour of the l0th is to （at）hand9．We are in due receipt of your favour dated the 7th June10．We are in receipt of your letter of the 7th July11．We are in possession of your letter of the 5th April12．We have duly received your favour of the 5th March13．Your letter of yesterday's date is duly to （at）hand14．Your esteemed communication of yesterday's date is just to （at）hand15．We thank you for your favour of the 5th May16．We are obliged for your letter of the 5th May17．Many thanks for your latter of the 5th June18．Very many thanks for your letter of May 519．In acknowledging receipt of your letter of the 5th June，．．．20．Your favour of the 5th May has just reached me21．Your favour of the 5th May is duly received22．Your favour of the 5th May is now before me23．Your promised letter under date （of）the 5th June has just reached us 6．特回答贵公司某月某日函所叙述有关事项等1．I have the pleasure of stating，in answer to your inquiry6 of the 4th inst，that2．In reply to your letter of the 5th of May，I have to inform you that （of）3．I hasten to answer your inquiry of the l5th May，by stating that4．We are in receipt of yours of the 5th June，in reply to which we are pleased to state that5．In reply to yours of the l0th May，relative to．．．，I would say that 6．I am in receipt of your favour of the 7th May，and in response I inform you that （of）7．In response to your letter of l0th May，I wish to say that8．In answer to your favour of the 5th May regarding．．．I reply as follows：9．Answering your letter of the 8th of February re．．．，I would say that 10．In reply to your letter of February 8th，I inform you that （of）11．Replying to yours of the 8th of February regarding．．．，I would say that 12．Replying to your favour under date of February 8th re．．．，I say that 7．非常遗憾，我们奉告您关于，等。

（1）贵函Your letter; Your favour; your esteemed letter; Your esteemed favour; Your valued letter; Your valued favour; Your note; Your communication; Your greatly esteemed letter; Your very friendly note; Your friendly advice; Yours.（2）本信，本函Our (my) letter; Our (my) respects; Ours (mine); This letter; these lines; The present.（3）前函The last letter; The last mail; The last post; the last communication; The last respects(自己的信); The last favour(来信).（4）次函The next letter; The next mail; The next communication; The letter following; the following. （5）贵函发出日期Your letter of (the) 5th May; Your favour dated (the) 5th June; Yours of the 3rd July; Yours under date (of) the 5th July; Your letter bearing date 5th July; Your favour of even date(AE); Your letter of y esterday; Your favour of yesterday’s date; Your letter dated yesterday.（6）贵方来电、电传及传真Your telegram; Your wire; Your cablegram(从国外); Your coded wire(密码电报); Your code message; Your cipher(加密）telegram; Your wireless telegram; Your TELEX; Your Fax.（7）贵方电话Your telephone message; Your phone message; Your telephonic communication; Your telephone call; Your ring.（8）通知Advice; Notice;Inform; Information; Notification; Communication; A report; News; Intelligence; Message. （名词）(Verb) (通知，告知)To communicate (a fact) to; To report (a fact) to...on; To apprise (a person) of; To let (a person) know; To acquaint (a person) with; To intimate (a fact) to; To send word; to send a message; To mail a notice; to write (a person) information; To give notice（预告）; To break a news to(通知坏消息); To announce(宣布).9）回信An answer; A reply; A response. （名词）(Verb) To answer; To reply; To give a reply; To give one’s answer; To make an answer; To send an answer; To write in reply; To answer one’s letter.(特此回信)Reply to; Answering to; In answer to; In reply to; In response to.(等候回信)To await an answer; To wait for an answer.(收到回信)To get an answer; To favour one with an answer; To get a letter answered.（10）收讫，收到(名词)Receipt(收到); A receipt(收据); A receiver(领取人，取款人); A recipient(收款人) (Verb)To receive; To be in receipt of; To be to (at) hand; To come to hand; To be in possesion of; To be favoured with; To get; To have; To have before (a person); To make out a receipt(开出收据); Toacknowledge receipt(告知收讫).11）确认To confirm; Confirming; Confirmation; In Confirmation of(为确认……，为证实……); A letter of confirmation(确认函或确认书)（12）高兴，愉快，欣慰To have the pleasure to do; To have the pleasure of doing; To have pleasure to do; to have pleasure in (of) doing; To take (a) pleasure in doing (something); To take pleasure in doing (something); To be pleased to (with)(by); to be delighted at (in)(with); To be glad to (of)(about); To be rejoiced in (at).（13）随函附件Enclose; Inclose;Attach EMS(express mail service)（14）迅速，立刻Urgently; Promptly; Immediately; With all speed; At once; With di(e)spatch; With all despatch; With the quickest possible despatch; With the least possible delay; As soon as possible; As quickly as possible; As promptly as possible; At one’s earliest conve nience; At the earliest possible moment; At an early date; Without delay; Without loss of time; Immediately on receipt of this letter; By express messenger; By Special messenger; By special delivery; By express letter. （15）回信By return; By return of post; By return of mail; By return of air-mail.（16）依照According to; Agreeably to; Conformably to; pursuant to; In accordance with; In conformity with (to); In obedience to; In deference to; In compliance with; In agreement with; In pursuance of. （17）就……，关于About; Regarding; Concerning; As to; As regards; With regard to; In regard to;(of); Respecting; Relative to; Anent; In connection with; Referring to; With reference to; In reference to; Re. （18）期满到期及应付之款To be due; To fall due (become) due(日期将到); Duly(正时，及时); In due Course (依照顺序). （19）每个，按照，通过Per(=by, through) rail.(post,mail,steamer)(通过铁路，邮政，轮船)Per pro.= by proxy (由代理)Per annum (=yearly，每年)Per mensem (=monthly,每月)Per diem [daiem] (=daily,每日)Per man, per capital (=per head,依照人数，每一人)Per piece(每一个，每一件)（20）表示抱歉（冒昧做了某事）To take the liberty of doing something; To take the liberty to do something; To take the liberty in doing something.21）甚感遗憾，请包涵To regret; To be sorry; To be chagrined; To be mortified; To be vexed; To regret to say; To be sorry to say; To one’s regret; To feel a great regret for; To express regret; To be regretted; To be a matter for regret; To be regrettable; To be deplorable.（22）（我们）对于...甚感荣幸To have the honour of doing (being); To have the honour to do (be); To do one (oneself) thehonour of doing (being); To esteem (regard) it as a high honour to do (be); To appreciate the honour to do (be); To feel honoured to do (be); To owe one a debt of honour to do (be); To be honoured with doing (being) something; To honour one with doing (being) something.（23）请Please; Kindly; be good enough; Be kind enough; Have the kindness.（24）感谢，衷心感谢等To thank; To be (feel) thankful; To be (feel) grateful; To be obliged; To be indebted; To esteem (it) a favour (privilege); To give (tender, return) one’s thanks; To express one’s gratitude (appreciation); To tender one’s sincere thanks for; To be overwhelmed with gratitude.（25）请照顾等(Noun)(请吩咐)Command; Order; Service(Verb)(服务) To command; To order; To serve; To be at one’s service; To render service to one; To do one a service; To be of service to one.。

目录Chapter 1 外贸函电1. 资信调查Credit Information2. 推销Salesmanship3. 建立贸易关系Establishing Business Relations4. 询盘Inquiry5. 报盘Offer6. 还盘Counter-offer7. 下订单Order8. 接受订单Accepting the Order9. 拒绝订单Declining the Order10. 支付方式Terms of Payment11. 催款Reminder12. 更改信用证Amending the L/C13. 理赔Settlement of Claims14. 代理AgencyChapter 2 商务报告1. 建议报告Proposal Report2. 工作进度报告Progress Report3. 述职报告Work Report4. 说明报告Introduction Report5. 总结报告Final Report6. 可行性报告Feasibility Report7. 评估报告Appraisal Report8. 市场调查报告Investigation ReportChapter3 行政文书1. 便条Note2. 启事Announcement3. 简报Briefing4. 广告Advertisement5. 备忘录Memorandum6. 介绍信Letter of Introduction7. 会议日程表Agenda of the Meeting8. 会议记录Minutes9. 公司决议Directors’ ResolutionChapter 4 申请函1. 请假申请Application for Leave2. 加薪申请Application for Salary Revision3. 申请调动工作Application for Transferring4. 申请辞职Resignation Letter5. 晋升申请Promotion ApplicationChapter 5 通知1. 面试通知The Interview Notice2. 业务通知Business Notice3. 新任命通知Newly Appointed Notice4. 团体通知Groups Notice5. 拜访通知Visit Notice6. 扩张营业通知Business Expansion Notice7. 建立新公司通知Establishing a New Company Notice8. 会议通知Meeting Notice9. 收购通知Purchase NoticeChapter 6 信用证1. 即期/远期自由议付信用证Sight / Time Freely Negotiable L/C2. 可撤销/不可撤销信用证Revocable / Irrevocable L/C3. 可转让/可分割信用证Transferable / Divisible L/C4. 保兑/不保兑信用证Confirmed / Unconfirmed L/C5. 循环信用证Revolving L/CChapter 7 单证1. 海运提单Bill of Lading2. 保险单Insurance Policy3. 汇票Draft / Bill of Exchange4. 装船通知Shipment Advice5. 装箱单Packing List6. 质量/数量证明书Quality / Quantity CertificationChapter 1 外贸函电1. 调查Credit InformationDear_______,We would like to_______( 我方目的). We understand that_______( 了解情况). So we want to ask you if they are_______( 咨询情况) so that we may take steps to_______( 采取措施后达到的目的).We will be obliged if you will kindly give us the information about_______( 相关信息).Any information you provide will be highly appreciated and kept in strict confidence. We shall be pleased to oblige if you need our services at this end.We are awaiting your early reply.Yours sincerely,×××2. 推销SalesmanshipDear_______,We have imported_______( 产品名称)._______( 产品引人注目点) is well-known and universally acknowledged. So, we feel sure that you may be interested in them, and this kind of new products will_______( 销售情况).We are mailing you_______( 附件名称). If you have interest in our products and find a good market for the new products, please let us know. We are offering you good products on generous terms in order that you can_______( 对方受惠处).We are looking forward to your early reply.Yours sincerely,×××3. 建立贸易关系Establishing Business RelationsDear_______,We have obtained your name and address from_______( 信息来源) and are glad to establish business relations with you.We_______( 业务情况), moreover, there is a good demand for_______( 产品名称). So, we feel sure we can sell large quantities of_______( 产品名称).As to our standing, we are permitted to mention the_______( 资信单位) as a reference.Please let us have all necessary information regarding_______( 相关信息). If_______( 交易条件), we would_______( 下何种订单).Yours sincerely,×××4. 询盘InquiryDear_______,Thank you for your_______( 贵方信息).We have connected with a number of our customers in this area and many of them have interest in ______( 产品名称). So, there is a large demand for_______( 产品名称) here. Would you please make us an offer for_______( 产品名称).If your quotation is attractive to the customers, we will place a_______( 订单类型) order with you.We look forward to your favorable reply.Yours sincerely,×××5. 报盘OfferDear_______,We were very pleased to receive your letter of_______( 日期) answering_______( 询问情况), and as requested, enclose_______( 附件名称).We think our products are_______( 产品性能)._______ ( 交易条件). We therefore advise you to place your order with us at once.We look forward to your reply.Yours sincerely,×××6. 还盘Counter-offerDear_______,We thank you for your letter of_______( 日期) offering us_______( 产品数量) of the subject goods at_______( 报价).Although we are in urgent need of such product, we find your price_______( 对方价格情况).Your quoted price will_______( 此报价的结果). To tell you the truth, we have received quotations_______( 百分数) lower than yours. Should you be prepared to reduce your price by, say,_______( 百分数), we might come to terms.Considering_______( 鉴于因素), we make you such a counter-offer._______( 希望对方考虑报价原因).We hope you will consider our counteroffer most favorably and let us know your acceptance as soon as possible.Hope to hear from you soon.Yours faithfully,×××7. 下订单OrderDear_______,We acknowledge with thanks the receipt of your quotation dated_______( 日期) and noted the total_______( 币种、金额)_______( 地点). We agree to this price, and would ask you to accept this order-letter as our official order.The payment is being made by_______( 付款方式) today. In view of_______( 鉴于条件), we should appreciate it if you agree to_______( 我方要求).We look forward to your reply as soon as possible.Yours faithfully,×××8. 接受订单Accepting the OrderDear_______,Thank you for your order_______( 产品名称、型号).The goods are_______( 产品状况) and will be delivered on time.It is a pleasure to_______( 乐意之事) and we hope you will be satisfied with the_______( 满意之处) of our goods. On receiving your credit from the bank, we will make up your order.We will have the pleasure of receiving further orders from you.Yours sincerely,×××9. 拒绝订单Declining the OrderDear_______,Thank you for your order_______( 产品型号) for_______( 产品名称) which we received today. We regret that, owing to_______( 原因)，we are unable to fill your order.Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to_______( 进一步原因).We will, however, contact you once supply improves.In the meantime, please feel free to send us your specific enquires for other types of_______( 其他型号产品). You can be assured of our best attention at all times.Yours faithfully,×××10. 支付方式Terms of PaymentDear_______,We have thoroughly considered the terms of payment discussed with your_______( 人名). We are in agreement with your proposals and hereby give you the terms and conditions which have been agreed upon as follows:(1) Your terms of payment are_______( 支付方式).(2) The price quoted to us are_______( 价格条款). The above terms of payment were approved by_______( 批准单位或个人) and will be acted upon accordingly. The relative order is now being prepared and will be sent to you in the course of_______( 时间).Your early reply would be very appreciated.Yours faithfully,×××11. 催款ReminderDear_______,Account_______( 号码)As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account already_______( 欠款拖期) overdue.We think you may not have received the statement of account we sent you on_______( 日期) showing the balance of_______( 币种、金额) you owe. We send you a copy and hope it may have your early attention.We hope your early reply.Yours faithfully,×××12. 更改信用证Amending the L/CDear_______,We have received your L/C No._______( 订单号) issued by_______( 开证行) for the amountof_______( 金额) covering_______( 产品名称). After reviewing the L/C, we foundthat_______( 出错地方).We, therefore, are writing this letter, asking you to amend the L/C to read, “_______”( 修改款项).We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.We look forward to your early reply.Sincerely,×××13. 理赔Settlement of ClaimsDear_______,On_______( 日期), I placed a large order for your expensive_______( 产品名称). Unfortunately, our customers reflected_______( 反映的问题). We are very disappointed with this order. We can’t sell them. On the advice of_______( 人名)I am returning_______( 产品名称).Please arrange_______( 补救措施) as soon as possible.We look forward to your early reply.Yours,×××14. 代理AgencyDear_______,We_______( 公司性质).We would like to inform you that we want to get the potential market for_______( 产品名称) in this area. So, we want to become a sole agency. We would, however, be willing to engage in trial collaboration with your company to see how the agreement works.We are very interested in_______( 感兴趣之事) with your factory for the promotion of your products in_______( 地点).We look forward to your early reply.Yours sincerely,×××Chapter2 商务报告1. 建议报告Proposal ReportINTRODUCTIONOur company has recently_______(发生了什么事，即写作背景)._______( 何人，多是上级) has asked me to write a report to_______( 写给何人) on_______( 何时). This report_______( 关于何事) and is to_______( 为了什么，即写作目的).FINDINGSAfter looking into all the complaints,_______( 指出问题都出现在哪些方面).●_______ ( 问题1)●_______ ( 问题2)●_______ ( 问题3)●_______ ( 问题4)CONCLUSIONSIn a word, there are_______( 需要改进的地方) that are in need of improving. RECOMMENDATIONSBased on those findings mentioned above, the following_______( 解决方法) are firmly recommended:●_______ ( 方法1).●_______ ( 方法2).●_______ ( 方法3).●_______ ( 方法4)._______ ( 报告撰写人签名，职务)______(报告撰写日期)2. 工作进度报告Progress ReportTo:_______( 向谁报告),_______( 该人的职务)From:_______( 写报告的人),_______( 职务)Date:_______( 写报告的当天日期，注意英美格式的区别)Subject:_______( 报告的主题、大体内容)Period: From _______to_______( 起止时间)INTRODUCTION:Last month, as you_______( 要求), I was_______( 背景介绍). They were reportedto_______( 出现什么情况).ACTIVITIES DONE IN THIS PERIOD:●During the last month, I’ve been_______( 完成的工作1).●After observing other machines for several days, I find that_______( 完成的工作2).●I have also been to_______( 地点), and find that_______( 完成的工作3).PLANS FOR THE NEXT PERIOD:●I’ll_______( 采取的措施) and try to_______( 计划1).●If the problems remain the same or can’t be solved, I have to_______( 计划2).●If that’s the case, I have to ______(计划3)3. 述职报告Work ReportTo:_______( 报告写给谁),_______( 该人的职务)From:_______( 写报告人),_______( 职务)Date:_______( 写报告的日期)Introduction:Being promoted as_______( 职务名称)_______( 时间), I have been in charge of_______( 主要职责) for_______( 工作部分) in_______( 地点) , including_______( 管辖的工作). Conclusions of work done so far:1._______( 业绩1)●In order to make more clients know and use our_______( 产品名称),I have_______( 具体完成情况1).●I have managed to_______( 具体完成情况2). Our slogan is“Client is the answer”and their satisfaction is our goal. Through personal, emotional and effective communication, wehave_______( 做了什么), so as to_______( 取得的效果).2._______( 业绩2)●By the end of the year_______(年份), our Section has_______(具体完成情况). While at this time of the year 2008, the sum of_______( 具体名称，如产品等) has_______( 用具体数字来说明).●During the year 2008, more than_______( 具体数字) are being opened and_______( 具体数字) are added to our account.Problems and Obstacles:●Due to the lack of_______( 问题出现的原因1), despite the rise in_______( 具体名称，如销量) , it hasn’t_______( 具体问题1).●Due to the new system’s failure to_______( 问题出现的原因2), some big clients_______( 具体问题2).Plans for the future:●To attract_______( 工作设想1).●To enhance_______( 工作设想2).●To intensify_____(工作设想3)4. 说明报告Introduction ReportTo:_______( 报告写给谁)From:_______( 写报告人)Date:_______( 写报告的日期)Overview of the product:The_______( 公司名称) Corporation has launched its latest brand-new product _____( 产品名称). This set makes it possible for you to_______( 产品用途). It’s_______( 描述总体特征1)for the home, for the office or for the business trip. It’s easy to_______( 总体特征2). All you need is_______( 总体特征3), and neither a computer nor any special software is required. It’s also very_______( 总体特征4), as easy as making any normal telephone call.Main features:●_______ ( 特点1): With this, you can_______( 给您带来的好处). You can get_______( 给您带来的好处) and_______( 给您带来的好处) is guaranteed by_______( 保证措施).●_______ ( 特点2): This means that you can_______( 给您带来的好处).●_______ ( 特点3): It’s an important treat which means that you can_______( 给您带来的好处).How to use:See the attached_______( 文件名称).Attentions:●Make sure that_______( 注意事项).●Do not use_______( 设备名称) with_______( 其他设备) , for_______( 原因、理由)5. 总结报告Final ReportTo:_______( 报告写给谁)From:_______( 写报告人)Date:_______( 写报告的日期)Introduction:This year’s_______( 活动或事件名称) was held in_______( 举办地点) from_______to_______( 活动的起止时间). The_______( 活动或事件名称) attracts_______( 人数) from all over the world,_______( 对此活动或事件做简单介绍). We feel_______( 感受、体会) and at the same time,_______( 感受、体会).Findings:Since this is the first time for us to_______( 做了什么事), we find that_______( 产生了什么想法).●_______ ( 问题1).●_______ ( 问题2).Conclusions:During_______( 活动), we feel it’s so_______( 描述你的体会) to participate in such fairs, so asto_______( 以期达到的效果). Recommendations:Based on_______( 提出建议的依据), we’d like to make the following suggestions:●_______ ( 建议1). We should_______( 给出具体理由或做法).●_______ ( 建议2). The promotion campaign should_______( 给出具体理由)6. 可行性报告Feasibility ReportTo:_______( 报告写给谁)From:_______( 写报告人)Date:_______( 写报告的日期)INTRODUCTION_______ ( 时间) ago, I_______( 背景介绍) to see whether we could_______( 项目名称). This report is to_______( 此报告的目的) and to make recommendations about_______( 与项目有关的活动).METHODOLOGYThe information was mainly achieved by_______( 调研方法).FINDINGS_______ ( 对方名称) is already working on_______( 对方已经在做的工作).They are very positive about_______( 对方的态度).They propose an idea of_______( 对方提出的合理化建议)CONCLUSIONSThe_______( 方案类型) program is very_______( 对项目前景做简单描述). This project looks_______( 可行与否), and it shows a_______( 成功率高还是低) possibility for success. RECOMMENDATIONSThus, we should_______( 对后续工作的建议) and_______( 对后续工作的建议)as soon as possible, and_____(对后续工作的建议) with their manages.7. 评估报告Appraisal ReportINTRODUCTION:Due to_______( 评估发生的背景),_______( 何人，上级) has asked me to investigate and check out_______( 评估对象) and_______( 评估结果) should be taken to handle them. METHODOLOGY:I, therefore, _______and_______( 调研方法) for_______( 调研时间段), from_______to_______( 调研起止时间). After a thorough and careful examination, I got the most common problems and gave my suggestions accordingly below. APPRAISAL SUGGESTIONS: ●_______ ( 调研结果1)._______should_______, so that_______( 评估建议1).●_______ ( 调研结果2). This should _______so as to_______( 评估建议2).●_______ ( 调研结果3). We should _______to_______( 评估建议3).●_______(调研结果4).The technical department should ____(评估建议4).●8. 市场调查报告Investigation ReportINTRODUCTIONAs_______( 原因), more and more people_______( 现象). As a result,_______( 调查背景介绍)._______( 时间),_______( 颁布规定单位) launched_______( 新颁布的规定的名称), and as reinforcement, this regulation is approved to continue for another period this year. What will this regulation impact_______( 调查对象) here?METHODOLOGYFrom _______till_______( 调查起止时间), we have been_______( 调查方法) investigationon_______( 调查对象), by_______( 调查方法), through _______and_______( 调查方法), with people in_______( 调查范围) to see_______( 调查意图).FINDINGS●The impact on_______( 主体名称): the survey result shows that_______( 调查结果). They argue that_______( 原因分析).●The impact on_______( 主体名称): as the survey suggests,_______( 调查现象) in the surveyed people. Most of them choose to_______( 采取的对策),_______( 给出原因). CONCLUSIONSFrom the above findings, we tend to_______( 总结上面得出的结果). Therefore, it’s safe to come to the conclusion that_______( 给出结论).Chapter 3 行政文书1. 便条NoteTo:_______( 便条接收人姓名)_______( 便条接收人职位)_______( 人名) called from_______( 地名), wanted you to call him todaybefore_______( 时间) or any time_______( 其他时间) on_______( 电话号码).Message taken by:——（留言者姓名）2. 启事Announcement_______( 启事的标题) NoticeAs a result of_______( 搬迁原因), our company has decided to move from_______( 原来地址) to_______( 新地址) on_______( 日期). The changes in_______( 搬迁后的变化) are as follows:Address:_______( 新地址，从小到大排列)Post Code:_______( 新邮编)Fax:_______( 新的传真号码)Tel. of Front Desk:_______( 新的前台电话号码)Tel. of HR Dept.:_______( 新的人事处电话号码)Tel. of Account Dept.:_______( 新的财务处电话号码)Tel. of Sales Dept.:_______( 新的销售部电话号码)______( 公司名称)______（启事日期）3. 简报Briefing_______( 公司名称)_______( 哪个方面) Briefing(No._______( 数字，指明是第几期)______（部门名称）Department,_______（公司名称）______（年、月、日）The_______( 会议名称) is held officially in_______( 地点) on_______( 日期)._______,_______,_______, and_______( 出席会议的人员) are all present. The conference is presided over by_______( 由谁主持), the_______( 该人职务). On behalf of the Board,he/she_______( 会议主要内容1) in the past year and_______( 主要内容2) for the year 2009. The conference makes a thorough summary of_______( 会议内容) in the past year and gives the following details: ( 用典型事例来展开陈述上面导语部分的内容1) first,_______( 事例一); second,_______( 事例二); what’s more,_______( 事例三), .... However, there are still some room crying for improvement, such as_______, _______,_______and_______( 需改进方面). The conference also set the goals for the next year. ( 用典型事例来展开陈述上面导语部分的内容2) First,_______( 事例一), so as to_______( 目的一); Second,_______( 事例二) ，so asto_______( 目的二).When making his/her summary of the conference,_______( 人名) says that the work emphasis for the year_______( 年份) will_______( 指明事情发展趋势，或提出希望及今后打算) in the new year.Submission to:_______( 报送上级机关或单位名称)Sending to:_______( 送同级或不相隶属机关或单位名称)Detaching to:_______( 发下级机关或单位名称)( ____（数字，指出总的印发分数）copies totally)4. 广告AdvertisementOur products are sold in_______( 国家名称) and well appreciated by their purchasers. Our products are famous for_______( 产品的优势). We take customers as our Gods，we will doeverything to satisfy the requirement of customers. Our slogan is：_______( 广告语).5. 备忘录MemorandumTO:_______( 收件者)FROM:_______( 记录员)DA TE:_______( 日期)SUBJECT:_______( 主题)BODY_______( 正文)6. 介绍信Letter of IntroductionDear_______,We are pleased to introduce_______( 人名), our_______( 被介绍人职位)._______( 人名)_______( 事由).We shall be most grateful if you will introduce him/her to_______( 介绍单位或人)and give him any help or advice he/she may need, and will always be happy to reciprocate.Yours sincerely,×××7. 会议日程表Agenda of the Meeting_______Meeting(会议主题)_______( 时间)_______( 地点)1._______( 欢迎辞)2. Minutes of last meeting_______( 宣布上次会议记录)3._______( 内容1)4._______( 内容2)5. (any other business)_______( 其他内容)The end8. 会议记录MinutesMinutes of_______( 会议性质) Meeting_______( 会议名称)Time:_______( 会议日期),_______( 会议起止时间)Place:_______( 会议地点)Present:_______( 出席者姓名1)______( 出席者姓名2)....Absent:_______( 缺席者姓名)(_______缺席原因)Presided by:_______( 主持人)Taken by:_______( 记录人)Summary of the meetingThe_______( 主持人)opens the meeting at_______( 时间) and he/she announcesthat_______( 宣布的内容) and all the people present discuss the details to make preparationsfor_______( 准备项目).●They think it’s better to_______( 发言总结1).●As the Blue Restaurant is fully reserved, they decide to_______( 发言总结2).●In the Exhibition Summary at_______( 时间) as scheduled, all the participants arerequired to_______( 发言总结3).Any other business______( 会上提到的其他事情，一般是与会议议题有关但关系不大的事)AdjournmentThe_______( 主持人) thanks all participants for their presence and demands that_______( 对与会者提出要求) and concludes the meeting at_______( 宣布会议结束的时间). Signature:_______( 记录人签名)Date:_____(日期)9.公司决议Directors’ ResolutionThe_______( 决议名称) ResolutionThe company held the_______( 数字) meeting of the_______( 数字) session of_______( 会议性质) on_______( 会议时间) in the_______( 会议地点). All the directors were informedon_______( 通知开会的时间) of the meeting by_______( 通知开会的方式). The number of directors supposed to attend is_______( 数字，应到人数) and the actual one is_______( 实到人数), with other_______( 数字) supervisors present too. The meeting was presided overby_______( 主持人身份及姓名) and made the following resolutions:●The_______( 决议1) was discussed and adopted.●The_______( 决议2) was discussed and approved.●The_______( 决议3) was discussed and passed.●______( 决议4).Among the_______( 数字，与会者总数) directors,_______( 数字，持赞成意见的人数) people vote for the resolutions while the rest_______( 数字，持反对意见的人数) against. Therefore, the resolutions are_______( 决议是否有效，这取决于上面的持赞成的人数) and will take effect thereafter.Signature(s): _______( 与会者签名1)_______( 与会者签名2)______( 与会者签名3)______( 公司名称，要写全称)______(决议公布的日期，不是签署或会议的日期)Chapter 4 申请函1. 请假申请Application for LeaveDear_______( 姓名),I’d like to know if it would be all right if I leave_______( 地点) for_______( 原因) starting from_______( 日期). Because_______( 请假原因). I trust my enforced absence will not give you any serious inconvenience. Please understand my situation.Thank you very much!Sincerely,×××2. 加薪申请Application for Salary RevisionDear____,I’m grateful for the opportunity to work for you and I enjoy doing so. I hope you’ll agree that, during the years when I have worked under your leadership, I’ve become_______( 公司担任角色) and accomplished a great deal.For example, in_______( 工作期限), I’ve_______( 工作、服务或重大成就). However, I’m still working for the initial salary on which we agreed_______( 起薪制定时间). As I recall, we also agreed to renegotiate my salary in two years based on_______( 制定薪水依据), and that time has come. In light of my accomplishments and as per our agreement, I’m respectfully requesting an immediate pay rise of_______( 薪水增长幅度).I’m willing to negotiate, as per our agreement. If you would like to meet to discuss this, please let me know.Thanks again for the opportunity. I look forward to continuing to be a key player on your team in a mutually-rewarding relationship.Yours sincerely,×××3. 申请调动工作Application for TransferringDear___,I_______( 调换工作原因)；moreover, I want to gain additional experience in_______( 行业).In my new assignment I will be in charge of_______( 新的工作任务).I hope this request can be approved by you. I would like to take this opportunity to thank you for the support and friendship you extended to me during my stay here.Best wishes!Yours sincerely,×××4. 申请辞职Resignation LetterDear_______,I regret to inform you that I decided to resign from my present position as_______( 职位) because_______( 辞职原因).Thank you for giving me a chance to_______( 在公司得到的帮助) during the years when I have worked under your leadership. I am sorry to leave_______( 离开时间) and I hope my resignation would not cause you much inconvenience.Thank you for your kind attention and I would appreciate it if you could accept my letter to leave your service.Yours sincerely,×××5. 晋升申请Promotion ApplicationDear Mr._______,Please allow me to introduce myself first._______( 简单介绍). I had been_______( 之前职位). The reason I am writing this letter is that I am interested in filling the vacancy left. All these years I have performed my arduous tasks with seriousness, I am quite confident I will do a good jobas_______( 晋升后的职位). Please give me a chance to prove myself.Thank you for your attention to this matter.Sincerely yours,×××Chapter 5 通知1. 面试通知The Interview NoticeDear_______,Thank you for applying for a job in our company. Your_______( 知识、经验等) gave us a good impression, in order to our further understanding of each other, please come to ourcompany_______( 时间日期) to take part in_______( 参加的项目).If you aren’t convenient in time, please contact with_______( 人名) beforehand.Hereby notified.Yours sincerely,Ministry of PersonnelAddress:______Tel.: ______ 2. 业务通知Business NoticeDear_______,______( 现象) has made_______( 结果) in the membership of the firm and it is with much pleasure that we announce the admission of the_______( 姓名) as a partner._____( 人名) has been_______( 身份) for the past years and is well acquainted with every aspect of the firm’s policy. His expert knowledge and wide experience will continue to be of great value to the firm.The firm’s present name will remain unchanged and we shall continue to do business and to sign ourselves as:_______( 公司名称).We look forward to continuing with you the happy business connection that has been so much to our mutual advantage in the past.Yours sincerely,×××3. 新任命通知Newly Appointed NoticeCompany headquarters,Research by_______( 由谁决定)，the new appointed relevant personnel as follows:Appoint_______( 人名) as_______( 职位、工作).Appoint_______( 人名) for_______( 职位、工作).The above appointments decided on the date of issuance that is beginning to be implemented.Hereby appoint.______（公司名称）______（日期）4. 团体通知Groups Notice______( 通知的主题) Notice______( 通知主题) will be held on_______( 时间). All staff must observe the following procedure:1._______( 程序一).2._______( 程序二).3._______( 程序三).4._______( 程序四).If anything is unclear, inform_______( 号码).5. 拜访通知Visit NoticeDear_______( 人名),We have manufactured a range of_______( 产品名称).Would you be interested in_______( 产品名称)? I would very much like to brief you on this great opportunity. Could we make an appointment? The products are_______( 产品优势). We will undercut our retail price by at least_______( 百分数). I shall be in_______( 地点) from_______( 日期) to_______( 日期).If you would like to know more, just fax or call me.Yours sincerely,×××6. 扩张营业通知Business Expansion NoticeDear ______,To meet the growing demand for_______( 产品名称) in this area, we have decided to extend our business by opening a new department. The new department will_______( 新部门的工作介绍). In order to demonstrate the range of merchandise that will avail, we are arranging a special window display_______( 日期).We hope you will visit the new department during opening week and give us the opportunity to show you.Yours sincerely,×××7. 建立新公司通知Establishing a New Company NoticeDear ____,We respectfully inform you that on account of_______( 建立新公司原因), we have recently established a new branch at_______( 领域名称) to_______( 建立新公司目的). We have entrusted the management to_______( 人名).Yours truly,×××8. 会议通知Meeting NoticeMeeting NoticeTo:_______( 被通知人)Subject:_______( 主题)From:_______( 发通知人)The meeting for_______( 会议内容) will be held on_______( 时间) at the_______( 地点). Lunch will be provided.The agenda will be mailed by the end of_______( 时间).If you have any items to be included, please forward them to me by_______(时间).If you are unable to attend, please call_______( 电话号码) not later than_______( 时间).Thank you.9. 收购通知Purchase NoticeLadies and gentlemen,_____( 公司名称) is pleased to announce the acquisition of_______( 另一公司). We are immensely proud of this marriage of two important_______( 公司性质)—_____( 两公司名称). _____( 公司名称) was founded in_______( 年份) by_______( 人名),_______( 创始人的身份)._______( 经营年限)，______( 公司名称) has been_______( 享有的声望). Its current president is_______( 人名).We welcome_______( 公司名称) into the_______( 公司名称) family._______( 人名) will continue as President.Yours sincerely,×××。

史上最全英文商务信函必备句型Business Letter今天我总结了商务信函(电子邮件作者)的必备知识，在这里你可以学到超级实用的必备句型和短语。

商务信函的原则：Short, sweet but informative. 简洁（少即是多），甜甜的（看起来不累，内容工整，调理清晰），主旨明确（有内容，目的性明确）。

Starting First paragraph开篇第一段In most types of business letter it is mon to use a friendly greeting in the first sentence of the letter.Referring to previous contact（承上启下。

首先回想你们一起干过啥，然后就是各种感谢，比如感谢你们什么时候在哪见过面，吃过饭，拜访过公司，展会上见过面，或者通过电话，谈论过什么内容等等。

实在是想不起的话，就是感谢对方的来信。

甚至是没有及时回复的时候也可以感谢对方等了你那么久><）After your short opening, state the main point of your letter in one or two sentences:简单问候后，可以直接指出写信的目的。

Second and third paragraphs第二段和第三段主要部分，详细描述你的主要内容，比如你写邮件向对方求助，要求对方给你提供信息或材料。

或者回应对方的要求，可以给对方提供想要的信息。

或提供好消息，或坏消息，或抱怨，希望解决问题等。

)Use a few short paragraphs to go into greater detail about your main point.（可以使用以下这些短语）Final paragraph最后一段Your last paragraph should include requests, reminders, and notes on enclosures.最后一段写上您对对方的期待（期待对方的回复/给出意见反馈等），或者就是重复一下客套话（有问题随时联系等）Closing结束语Here are some mon ways to close a letter.以下是最常用的一些结尾敬语。

商务信函英语词汇大全在商务沟通中，写信是一种常见的方式，它可以用于邀请、咨询、答复、感谢等不同的场合。

为了帮助大家更好地撰写商务信函，以下是一份商务信函英语词汇大全，涵盖了常用的词汇和短语。

一、信函开头常用词汇1. Dear：亲爱的2. Sir / Madam：尊敬的先生/女士3. To whom it may concern：敬启者4. I am writing to：我写信是为了...5. I am writing regarding：我写信是有关...二、信函主体常用词汇1. Introduction：引言2. I am pleased to inform you that...：我很高兴地通知您...3. We regret to inform you that...：我们很遗憾地通知您...4. I would like to inquire about...：我想了解...5. I would appreciate it if you could...：如果您能够...，我将不胜感激。

6. Thank you for your prompt attention to this matter.：感谢您对此事的迅速处理。

三、邀请信常用词汇1. We would like to invite you to...：我们想邀请您来...2. We cordially invite you to...：我们诚挚地邀请您...3. We kindly request your presence at...：我们恳请您光临...4. Your presence would be highly appreciated.：我们非常感谢您的光临。

四、咨询信常用词汇1. We are writing to inquire about...：我们写信是为了咨询...2. Could you please provide us with...：请您提供给我们...3. We would like to know if...：我们想知道是否...4. We would be grateful if you could...：如果您能够...，我们将不胜感激。

外贸商务英语信函常用基础材料外贸商务英语信函常用基础材料大全外贸商务英语信函是外贸工作中常常会用到的一种函电形式，。

许多新手都在纠结商务英语信函怎么写，想写好商务英语信函，写的'专业一点，就一定要掌握商务英语信函的基础材料。

1. 特此奉告等To inform one of;To say;To state;To communicate;To advise one of;To bring to ones notice (knowledge);To lay before one;To point out;To indicate;To mention;To apprise one of;To announce;To remark;To call ones attention to;To remind one of; etc.1)We are pleased to inform you that2)We have pleasure in informing you that3)We have the pleasure to apprise you of4)We have the honour to inform you that (of)5)We take the liberty of announcing to you that6)We have to inform you that (of)7)We have to advise you of (that)8)We wish to inform you that (of)9)We think it advisable to inform you that (of)10)We are pleased to have this opportunity of reminding you that (of)11)We take the advantage of this opportunity to bring before your notice12)Please allow us to call your attention to13)Permit us to remind you that (of)14)May we ask your attention to15)We feel it our duty to inform you that (of)2. 为(目的)奉告某某事项1)The purpose of this letter is to inform you that (of)2)The purport of this line is to advise you that (of)3)The object of the present is to report you that4)The object of this letter is to tell you that5)By this letter we Purpose to inform you that (of)6)Through the present we wish to intimate to you that7)The present serves to acquaint you that3. 惠请告知某某事项等1)Please inform me that (of)2)Kindly inform me that (of)3)Be good enough to inform me that (of)4)Be so good as to inform me that (of)5)Have the goodness to inform me that (of)6)Oblige me by informing that (of)7)I should be obliged if you would inform me that (of)8)I should be glad if you would inform me that (of)9)I should esteem it a favour if you would inform me that (of)10)I will thank you to inform me that (of)11)You will greatly oblige me by informing that (of)12)We shall be obliged if you will inform us that (of)13)We shall be pleased to have your information regarding (on, as to; about)14)We shall deem it a favour if you will advise us of15)We shall esteem it a high favour if you will inform us that (of)。

商务信函常用语以下是商务信函中常用的一些语句：1. 开头常用语：- Dear [姓名]，（尊敬的[姓名]，）- Dear Sir/Madam，（尊敬的先生/女士，）2. 引言常用语：- I am writing to inquire about...（我写信是想询问关于...）- I am writing to inform you that...（我写信是通知您...）- I am writing to request...（我写信是请求...）- Thank you for your email.（感谢您的邮件。

）3. 说明目的常用语：- I am writing with regard to...（我写信是关于...）- I am writing to follow up on our previous conversation/meeting.（我写信是为了跟进我们之前的谈话/会议。

）- I am writing to discuss the possibility of...（我写信是为了讨论可能性...）4. 请求常用语：- I would appreciate it if you could...（如果您能...我将不胜感激。

）- Could you please...（你能...吗？）- I kindly request that you...（我诚恳请求您...）5. 提供帮助常用语：- Please let me know if there is anything else I can do to assist you.（如果还有其他我可以帮忙的，请告诉我。

）- If you need any further information, please do not hesitate to contact me.（如果需要任何进一步的信息，请随时联系我。

）- I would be happy to provide any additional support as needed.（如果需要，我将乐意提供额外的支持。

高中阶段的英语商务信函写作英语知识点英语商务信函写作是高中阶段英语学习的一项重要内容，掌握相关知识点对于学生将来的职场发展非常有帮助。

本文将介绍几个高中阶段英语商务信函写作的知识点。

一、信函写作基本结构英语商务信函通常包括以下几个部分：信头（Letterhead）、日期（Date）、称呼（Salutation）、正文（Body）、结束语（Closing）、署名（Signature）等。

在写作时，需要按照这个基本结构进行组织。

信头通常包括发信人的姓名、公司或学校名称、地址、联系方式等信息；日期表示写信的日期；称呼根据收信人的身份和称谓进行选择，常用的有"Dear Mr./Ms./Dr. + 姓名"；正文是信函的主要内容，要清楚、明确地表达要传达的信息；结束语通常包括一些礼貌用语，如"Yours sincerely"或"Best regards"；署名是发信人的签名。

二、商务信函常用词汇和句型1. 开头常用句型：- I am writing to inquire about/express my interest in...- I am writing in connection with...- We are writing to inform you that...2. 表达意图常用句型：- I would like to request...- I am contacting you regarding...- We would appreciate it if you could...3. 提供信息常用句型：- We are pleased to inform you that...- We would like to draw your attention to...- Please find attached...4. 结束常用句型：- Thank you for your attention.- We look forward to your prompt reply.- Should you require any further information, please do not hesitate to contact us.三、商务信函写作技巧1. 使用准确、简洁的语言：避免使用过于复杂的词汇和句子结构，确保信息传达清晰明了。