Satisfaction
How much I like things here.
Engagement
Commitment
How much I want to be here.
How much I want to and actually do improve our business results.
• Sustain employee behavior change — Keep the brand alive — Actively measure and manage
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• Align programs, communications, and delivery — Create a consistent experience — Reward/reinforce the right behaviors
Post Merger Change in Alignment Ownership
Restructuring
Combines two Alters
Realign units
legacy
ownership, for better
organizations priorities of performance
Three key behaviors that indicate strong engagement
Say!, Stay!, Strive!
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Definition of Engagement
Engagement is a state of emotional and intellectual engagement