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Chapter 5
Starting to talk
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Chapter 5: Starting to talk
• Even though etiquette codes vary from cultures to cultures, we often simply assume that our meanings are shared with those with whom we are communicating. If two people are speaking the same language, each of them may not realize that the other is following a different and unknown behavioral code.
• 7. Expressing sincerity
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Chapter 5: Starting to talk
• 8. Silence, questions, and topics
11Biblioteka Chapter 5: Starting to talk
• 5. Direct and indirect communication
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Chapter 5: Starting to talk
• 6. The concept of face
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Chapter 5: Starting to talk
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Chapter 5: Starting to talk
• 4. Making mistakes • Even when people consider all the factors they should keep in mind when they initiate contact, they might still make mistakes, which might be funny, more serious, embarrassing, and even cause harm or being potentially dangerous.